As Head of Sales and Customer Care at Lifebroker, you’ll lead, inspire, and develop a high-performing team of sales and customer service consultants, driving exceptional customer satisfaction and performance.
You’ll ensure your team embodies our brand values:
- Know your stuff: Equip teams with the right knowledge and insights to meet customer needs.
- Keep it real: Be honest, accountable, and transparent in all interactions.
- Pay attention: Listen, learn, and focus on delivering the best outcomes for customers.
- Be straightforward: Communicate clearly and break down complexities.
Key responsibilities include:
- Leading the Lifebroker Sales and Customer Care teams to maximise operational performance.
- Overseeing effective training, onboarding, and ongoing development in partnership with enterprise Training and Development.
- Delivering on financial and operational goals, while motivating the team to succeed.
Reporting to the General Manager of Lifebroker, this senior leadership role plays a vital part in shaping our sales strategy and operational plans.
Join us to help your team live their best day at work and make an impact.
