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Jobs in Australia   »   Jobs in Melbourne   »   Business Management / Project / Planning Job   »   Business and Systems Analyst
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Business and Systems Analyst

TLC AGED CARE PTY. LTD.

TLC AGED CARE PTY. LTD. company logo
Working collaboratively across the business, the Business and Systems Analyst will be be an excellent analytical thinker and problem solver as well as effective communicator. They are focused on mapping out and documenting the current and future processors of the employee lifecycle across all HR system features.

The candidate will have the ability to collaborate effectively with senior managers in order to define, articulate and champion the best ways in which technology systems relate to the business. They are responsible for the requirements gathering, documentation, development or business processes.

Your day to day responsibilities will include but are not limited to:
Determining and documenting business requirements and specifying effective business processes.

Initiate discussions to identify opportunities for efficient utilisation of HR business systems and processes with internal stakeholders and senior management.

Qualifications / Experience Required
• Tertiary Qualifications in business or IT
• 3+ years demonstrated Business Analyst experience
• Analyse and resolve system problems
• Documentation of business systems
• Gather data and analyse business and user needs in consultation with both business managers and end-users
• Multi task and prioritise workload efficiently and effectively
• Actively listen to customers, peers, team members, seek feedback and promote a collaborative team approach
• Demonstrated adaptability and experience in complex and diverse HR environments/systems
• Ability to capture business requirements in a clear and concise manner and to keep the customer in mind when clarifying and questioning technical requirements
• Ability to communicate effectively with a wide range of stakeholders and articulate methodologies and results to non-technical audiences
• High degree of self-motivation and ability to work independently.

Key Skills and Competencies
Job Competencies
• Analyse and document business/functional processes and requirements using standard analysis methodologies and tools
• Lead the documentation of business process flows showing the end-end flow of work and the interaction of different users (employee, managers, HR BP, Admin)
• Experience in HR process changes and/or working and supporting HR systems implementation programs, would be desirable, but not essential
• Work closely with business users to understand current end to end processes

Personal Competencies
• Effective stakeholder engagement
• Critical thinking - ability to understand and analyse problems and find solutions
• Problem solving - ability to think creatively and work collaboratively with teams to solve business challenges
• Decision making - ability to make decisions around things such as requirement prioritisation, scope, assessing viability of solutions.
• Good listener & communicator - requirement gathering is a key part of the role so the ability to ask the right questions and correctly understand the information received is essential
• Documentation and writing skills - creating documents such as use cases and business requirement documents

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