Our client is a Global Logistics Company that offers highly specialized solutions for major industries worldwide. Their focus is to shape the world of logistics with a strong determination to connect people and goods through innovative and sustainable logistics solutions. Every day, they go above and beyond to meet the needs of their customers. By anticipating challenges and applying their visionary mindset, they advance global trade and bring communities together.
What are we looking for
We are looking for an experienced and motivated Air Logistics Customer Care Specialist to join their team, based in Melbourne. This role is key in ensuring the retention of your allocated customer portfolio and will support customers by providing helpful information, answering questions, and working closely with the field sales and operations teams to ensure customer satisfaction.
Your primary responsibility will be
Monitoring Customer Shipments to provide proactive updates
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