About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.teamglobalexpress.com.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond

About the role

Take charge of our customer service team, where you'll make a real difference every day. You’ll be at the heart of our operation, ensuring customers get top-notch service, guiding your team through challenges, and finding new ways to get better at what we do. Your hands-on approach will keep our service strong and our customers happy.

What you’ll do

• Direct the team with a focus on achieving excellence and performance. Define clear goals, uphold established standards, and ensure the team consistently meets and exceeds expectations.
• Address and manage escalated customer concerns with a priority on timely and efficient resolutions, always keeping customer satisfaction as a primary metric.
• Analyse our current processes, identifying areas for enhancement to boost both team efficiency and customer satisfaction levels.
• Supervise the ongoing training of team members in digital tools and best practices in customer service. Recognise training needs, devise educational initiatives, and confirm that team members possess the essential skills for their roles.
• Systematically evaluate the quality of service provided by team members, offering constructive feedback, and coaching to support their professional advancement.

What you’ll bring

You are focused on customers and have the know-how to navigate the nuances of centre operations. Details matter to you, especially when it ensures the best service. You spot training opportunities easily and love helping teams reach their full potential. You believe in teamwork, face challenges head-on, and make decisions that count.

• Demonstrated leadership in contact centre environments with a proven ability to enhance team performance.
• Commitment to prioritising customer needs, consistently striving for their utmost satisfaction.
• Proficient in leveraging CRM tools, notably Salesforce and other industry-standard software, to optimise service delivery.
• Articulate in communication, both written and verbal, with a specialised focus on contact centre interactions.
• Possess robust problem-solving skills, maintaining precision and composure in high-pressure contact centre scenarios.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.  

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia

If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us!

The Role

We have a fantastic opportunity to join our Field Sales Team as a Territory Manager, servicing a variety of customers and channels in and around the Ipswich area.  

Our Sales team are high achievers! When you work with us, we'll give you an experience like no other.

As a key member of our Sales team, you will be responsible for managing and growing sales through the distribution and product visibility of our top brand portfolio. You will be selling in all our iconic brands inclusive of spreads, milk, milk-based beverages and more to achieve key business objectives and priorities.

Responsibilities

• Nourish, build and create lasting relationships with customers ensuring mutual success through maximising sales

• Achieve profit growth targets via best-in-class availability across our vast range of products

• Develop and ensure compliance of promotional programs across our customers

• Drive fridge utilisation and location management of fridges in store

• Identify and secure new business opportunities

About you

• Enjoy providing a high level of customer service with previous sales experience highly regarded

• Willingness to learn and adapt to a fast-paced environment

• Strong communication skills with the ability to engage with a range of stakeholders

• Open to try new strategies whilst challenging current ways of thinking in order to maximise sales and develop new opportunities

• Display high levels of teamwork and resilience to overcome sales challenges and achieve targets

The Bega Story

Bega Group is home to many trusted and iconic food and beverage brands. Whether it’s VEGEMITE on toast, a Big M on the go or a Zooper Dooper on a hot day - you've probably grown up enjoying the iconic products we proudly manufacture every day at Bega. Being recently named in the Top 10 Strongest Australian Brands of 2022, our vision is to become The Great Australian Food Company!

Our growth story of becoming a successful ASX 200 listed company with an annual turnover in excess of $3 billion and over 4,000 employees, is made possible by our dedicated workforce who live and breathe our values every day. We have a strong regional focus and proudly support the communities where we work, live and play. At Bega, we are proud of our heritage and will continue to build great opportunities to encourage our people to develop and thrive. Come and be a part of our success story as we continue to build The Great Australian Food Company!
 

Life at Bega

Company culture and our values are very important to us. From flexible working arrangements and regular social catch ups, we’re committed to fostering a supportive and agile work environment for our team.

• Join a dedicated, forward-thinking and innovative culture

• Grow with us, through opportunities for career development and progression

• Contribute by giving back to your community through charities we partner with

• Access to mental and physical health programs through our wellbeing portal and programs

• Enjoy excellent employee benefits, including flexible working, purchased leave options and salary continuance insurance

Applications

The successful applicant will be required to complete a pre-employment medical.

Must hold a current Drivers license.

At Bega, diversity and inclusion is a business priority, we want everyone to be themselves regardless of their background, religion, sexual orientation, age or gender so we can truly reflect the customers and communities that we serve. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Bega.

We will accept applications from all people with the right to live and work in Australia.

Shape Your World

At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper, world-shaper.

Seeking a role where you can make an impact and drive new process improvements? We have an opportunity for an out of the box thinker, a passionate problem-solver that is seeking their next step in their Finance career!

Reporting into our Accounts Payable (AP) Business Owner and joining the wider AP team that are at our Bindjareb office in Pinjarra, you will provide functional expertise in all AP related matters including systems, processes, and controls.

In addition, your key purpose and responsibilities will be:

• Actively seeking out issues and identifying gaps along the RTP flow path where you’ll develop and implement effective solutions to support with continuous improvement.  

• Leading a variety of AP activities including actioning invoice holds and control reports, ensuring GST compliance, resolving invoice queries, and keeping procedures up to date.

• Supporting all internal and external audit and compliance activities that involve providing required and information as requested.

• Working collaboratively with your team and provide training and guidance where required whilst covering the role of your supervisor when the opportunity arises.

• Building positive relationships with internal and external stakeholders by providing an exceptional customer experience journey.

About you

To play a part in our ongoing success we are seeking someone with:

• A background in Finance specialising in Accounts Payable.

• Tertiary qualifications in Commerce / Accounting would be considered desirable.

• Previous exposure working within a large organisation demonstrating the ability to manage high volume invoices and balancing multiple priorities effectively.

• Strong knowledge of end-to-end RTP processes with an understanding of business controls and compliance.

• A self-starter approach and an analytical way of thinking that delivers out of the box initiatives and solutions to improve existing processes.

• Proficient in using Oracle ERP or similar with the capacity to learn new systems efficiently.

• Leadership attributes that will support team development and performance.

What’s on offer?

• An attractive remuneration package that recognises the skills and experience you will bring to the team.

• A yearly performance bonus to reward your contributions.

• Enjoy additional time off with a month leisure day every 4-week period.

• A flexible workplace offering a hybrid work arrangement utilising our Flexible First initiative.

• Career development opportunities with further training and education assistance.

• Enjoy 16 weeks paid primary parental leave and 3 three weeks for secondary carers.

• Access to the Alcoa Live Well program with a selection of health & wellbeing discount offers to help you live your best life!

Applications close
Sunday, 24 March 2024

Additional information

• Interviews may progress prior to the closing date, although all applications will be considered.

• You will only be contacted if you are shortlisted for an interview, this process can take up to four weeks from the closing date.

#LI-JR1

About the Location

As an Alcoan you are part of a global team committed to advancing sustainability and delivering excellence and innovation. We invented the industry and today we are redefining what it means to be a sustainable aluminium company from mines to metal. Join in and become an essential part of our purpose: to turn raw potential into real progress. We believe in inclusion, diversity and enabling all employees to grow and develop their careers with us, where they can pursue their passions. The power is in your hands to shape the things that matter to us all.

We are values led, vision driven and united by our purpose of transforming raw potential into real progress.  Our commitments to Inclusion, Diversity & Equity include providing trusting workplaces that are safe, respectful and inclusive of all individuals, free from discrimination, bullying and harassment and that our workplaces reflect the diversity of the communities in which we operate.    

This is a place where you are empowered to do your best work, be your authentic self, and feel a true sense of belonging. Come join us and shape your career!  

Your work. Your world. Shape them for the better. 

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.teamglobalexpress.com.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond

About the role

• This opening is for a Transport Administrator / Customer Service Officer to join our team in Murarrie

• This is a Full time, Permanent Role. The working hours for this role are 10:00 – 18:00  

• Manage customer and client freight queries with key clientele  

• Respond to phone calls and emails from customers and resolve queries in a prompt manner

• Follow up customer and customer store calls to ensure delivery and pick-up times are met

• Using our systems and software to complete routing tasks, in order to organise driver runs and align them to our delivery deadlines

• Extract data from spreadsheets in order to coordinate our driver runs

• Use your knowledge of the Brisbane region to organise drivers and coordinate runs effectively and efficiently

• Reschedule any urgent deliveries directly with customers and re-route drivers where necessary

• Support our drivers when required to ensure high levels of fleet presentation

• Utilise our systems to complete administration and data entry tasks

• Handle each customer interaction with empathy and resilience, adapting to diverse needs and situations.

• Educate customers on how to use our self-service platforms effectively.

• Manage various spreadsheet trackers, reports and other compliance documents in order to cleanse, update and maintain them on a regular basis

What you’ll bring

• A high attention to detail

• Strong Data Entry Skills

• A sense of empathy and a passion for Customer Service

• The ability to prioritise tasks efficiently

• A strong attention to safety

• Previous experience in a similar role (preferred but not mandatory)

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.  

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia

Shape Your World

At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper, world-shaper.

At Alcoa, you’re an essential part of our purpose: to turn raw potential into real progress. This is an opportunity for you to bring your wealth of experience to the team and help shape the future of sustainability with world-changing innovations and technologies. You have the power to shape things to make them better.

About the Role:

Are you able to analyse operational risk and develop innovate solutions to mitigate risk for our mine operations? Then we want to talk with you!

Operating from the Mining Hub near the Pinjarra Refinery, the Senior Risk Management Specialist oversees the establishment of the risk management framework for WA Mining operations encompassing, a varied risk profile including but not limited to environmental, operational and safety risk.

In this diverse role you will be tasked with identifying, monitoring, and reporting risks and audit issues that could affect our operations, providing specialised advice on risk and control, aligning with Alcoa’s business strategy and objectives.

This is a highly collaborate role working across a wide variety of teams, site leadership, internal and external audit and risk management teams, and regulatory bodies, so you’ll need to be able to engage and influence at all levels to drive effective outcomes.

Key responsibilities include:

• Lead and coach teams to identify potential risks associated with processes, systems, technology, and human factors under their supervision.

• Assist risk and control owners to develop and implement strategies to minimise operational risks, including the establishment of controls, policies, and procedures.

• Ensure that the organisation complies with industry regulations, internal policies, and external standards related to operational risk management.

• Analyse data and reports to identify trends, vulnerabilities, and areas for improvement in risk management processes.

• Manage and investigate operational incidents or breaches and developing plans to prevent recurrence.

• Prepare and co-present (with Risk Owners) operational risk reports to senior management and relevant stakeholders.

• Provide training and guidance to employees to enhance risk awareness and promote a risk-aware culture.

• Lead risk assessments, control testing, and validation activities to ensure the effectiveness of risk mitigation measures.

• Assess and monitor operational risks associated with third-party vendors and suppliers.

• Continuously evaluate and improve the operational risk management framework based on industry best practices. 

What’s on offer:

• Career development opportunities to pursue your passion

• Monthly Leisure (flexi) Day giving you great flexibility

• Benefits allowance

• Performance related bonus (variable)

• 16 weeks paid parental leave scheme

• Paid annual volunteer hours

• Social and diversity focused engagement opportunities

What you can bring to the role:

To play a part in our ongoing success we are seeking someone with:

• Tertiary level qualification in Safety, Risk, or other relevant discipline

• Extensive experience in the provision of strategic advice and guidance to senior management on work health and safety risk and related issues.

• Extensive experience in the provision of work health and safety risk advice and management of change.

• Experience in developing and delivering risk management studies including facilitation.

• Demonstrated knowledge of Work, Health, and Safety legislation.

• A track record of effective communication across all levels of an organisation with an ability influence and guide varied internal and external stakeholders to deliver effective solutions

Additional information

• Interviews may progress prior to the closing date, although all applications will be considered.

• You will only be contacted if you are shortlisted for an interview, this process can take up to four weeks from the closing date.

#LI-AA1

About the Location

As an Alcoan you are part of a global team committed to advancing sustainability and delivering excellence and innovation. We invented the industry and today we are redefining what it means to be a sustainable aluminium company from mines to metal. Join in and become an essential part of our purpose: to turn raw potential into real progress. We believe in inclusion, diversity and enabling all employees to grow and develop their careers with us, where they can pursue their passions. The power is in your hands to shape the things that matter to us all.

We are values led, vision driven and united by our purpose of transforming raw potential into real progress.  Our commitments to Inclusion, Diversity & Equity include providing trusting workplaces that are safe, respectful and inclusive of all individuals, free from discrimination, bullying and harassment and that our workplaces reflect the diversity of the communities in which we operate.    

This is a place where you are empowered to do your best work, be your authentic self, and feel a true sense of belonging. Come join us and shape your career!  

Your work. Your world. Shape them for the better. 

Are you an experienced Fund Administrator with a keen eye for detail who is wanting to further develop their skills within a dynamic team? 

As a Senior Fund Administrator at FNZ you will play a pivotal role within our teams, providing support to Fund Administrators and management over the day-to-day operations.

As a subject matter expert, you will support the team through providing advice on processes and procedures to ensures a high quality of service is maintained.

This is a 6 Month Fixed-Term opportunity.

The responsibilities will include:  

• Assists leadership team to deliver the service culture required to achieve organisational outcomes. 

• Assists with the day-to-day management of the team including resource planning and work allocation to meet agreed service levels. 

• Proactively works to ensure effective working relationships within the team and with those whom the team interacts with. 

• Assists with people management processes such as performance improvement plans.

• Performs quality reviews in line with established framework

• Works with individual team members to provide feedback and coaching on work items

• First point of escalation for feedback/escalations and assistance in the team

• Undertake any other projects/ tasks as may reasonably be required to facilitate the smooth operation of the team.

What are we ideally looking for in a successful candidate? 

• Minimum 5 years fund administration experience.

• Time management and the ability to prioritise.

• Experience in performing quality reviews and providing training and feedback to individuals

• A high level of accuracy and attention to detail.

• The ability to solve problems and to autonomously investigate issues and potential solutions.

• Excellent computer literacy, particularly regarding the Microsoft Office suites.

• Excellent communication skills, both written and verbal.

• Able handle high volume workloads and perform in demanding situations from time to time.

• The ability to adapt to change –as a result of both legislation and Company changes.

• A willingness to perform above and beyond the call of duty

What is in it for you?

• A hybrid 3+2 model combining working from the office and from home.

• A competitive salary and excellent benefits, including full comprehensive health insurance, Life insurance, additional annual leave days after your first 12 months, sick days, and more.

• Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world’s largest companies.

• We provide global career opportunities for our employees at any of our offices in the UK, Czech Republic, Australia, New Zealand, China and more.

If this role appeals to you, please apply by the 5th of April 2024.

*Please note we shortlist as we receive applications. We encourage early applications as we may withdraw advertising at any time. 

For more information, please reach out to us! 

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. 

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. 

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).

Together with our customers, we help over 20 million people from all wealth segments to invest in their future.