Total 6,059 Manager job vacancies in vic melbourne bayside peninsula suburbs

At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that’s why we’re changing how the world learns!

Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by providing educators and diverse student cohorts with access to high-quality learning and assessment. Built on rich, student-centric values, Cadmus empowers individuals to achieve their highest potential and graduate with the critical skills and knowledge to profoundly impact our workforces, communities, and evolving world.

At Cadmus, we’re working hard in pursuit of an ambitious, world-shaping goal: to provide 1 billion students with access to high-quality education by 2050.

About the role

We need a superstar Product Manager to join our team and help us build delightful experiences for our users worldwide. With countless opportunities to make an impact, you'll help us solve product challenges and evolve the Cadmus platform further.

In this role you'll:

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
• Create buy-in for the product vision both internally and with key external partners
• Translate product strategy into detailed requirements and prototypes
• Scope and prioritize activities based on business and customer impact
• Work closely with engineering and design teams to deliver with quick time-to-market and optimal resources
• Take ownership of output quality, by running validation tests and writing up user documentation
• Drive product launches while working with cross-functional team members
• Ensure continuing success of products with analytics, support and evangelization

We’d LOVE to hear from you if you have:

• 3+ years of overall experience, with atleast 2 years of industry expertise in product management
• Proven track record of managing all aspects of successful products throughout its lifecycle
• Comfortable working effectively with cross functional teams working remotely, allied with excellent written and verbal communication skills
• Demonstrated skill at user research, generating insights from customer conversations and internal data, and translating them into problem statements and roadmaps.
• Strong problem solving skills and willingness to roll up one’s sleeves to get the job
• Degree in Computer Science, Engineering or equivalent preferred

We'd REALLY LOVE to hear from you if you have:

• Startup DNA; you’re flexible, comfortable with ambiguity, and have experience hustling to support rapid growth
• Built products for international audiences
• Experience with the ed-tech sector
• Additional experience as a developer / product designer

• A remote-friendly, flexible working culture; where you can work from any global location
• A diverse and inclusive workplace where there are no barriers to anyone succeeding
• A surrounding team of mission-driven individuals who genuinely love what they do
• Equity incentives; that way, we all share in the success of Cadmus
• Mentoring and succession planning for your career

Hiring Process

Apply online with your resume and answers to a few questions that we have for you. Our interview process is normally a hiring manager interview, a case study, a debrief conversation and a bar raiser round.

Inclusivity at Cadmus

At Cadmus, we hire great people from a wide variety of backgrounds because it makes our company stronger. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and enthusiasm for education, you will find a home at Cadmus. If you need assistance or accommodations made due to a disability, please let us know.

Responsibilities / Tasks

GEA is one of the world’s largest systems suppliers for the food, beverage and industrial sectors. Our portfolio includes machinery and plants as well as advanced process technology, components and comprehensive services. Used across diverse industries, we enhance the sustainability and efficiency of production processes globally. We’re Engineering for a Better World!

An opportunity is currently available in our Separation and Flow Technologies Sales team to drive growth in the Australian market.  Based at our facility at the Melbourne Airport Business Park, the role requires an astute Sales professional with engineering/technical skills who can clearly identify, understand and explain to existing and potential clients the benefits and optimisation to be realized through the implementation of our technologies, specifically separation in the Water and Wastewater Industries. 

Other responsibilities include:

• Visiting regular and prospective client businesses to establish and act on selling opportunities across Australia
• Monitoring customers' changing needs and competitor activity
• Tendering, Quoting and negotiating prices and credit terms, and completing contracts and recording orders
• Making use of Digital Tool such as CRM for maintaining customer account data such as Installation / Equipment Details / Tech Requests & Service Offer Requests.
• Budgeting and forecasting
• Attend relevant industry forums / trade shows and exhibitions

Your Profile / Qualifications

To be successful in the role you will be a dynamic, results driven individual with strong written and verbal communication skills and a collaborative nature.   In return you will be provided with an attractive package compromising of base salary, superannuation, competitive bonus and vehicle, plus benefits to support your wellbeing and work life balance. Being part of a global organisation also means that opportunities for personal development and growth are in abundance! 

Joining GEA means you get to be a part of proud and passionate team who get to see the effects of their work every day – from the farm to the supermarket and beyond, our solutions really do have a positive impact on people’s daily lives and help make the world a better place.   

Sound good?  Apply now!

Did we spark your interest?
Then please click apply above to access our guided application process.

The primary role of the Team Leader, located in Melbourne Australia, is to manage team members/agents to ensure that key client deliverables are met and exceeded. This will be dependent on the campaign you work on and Key Performance Indicators (KPIs) outlined by the client being serviced.

Key focus areas will include team and agent development/engagement, process improvement, compliance and quality assurance.

Your Accountabilities In this position you will be working in our Operations team and directly reporting to the relevant Operations Manager, Australia.

Core Operational | In line with your operational remit
• Undertake daily ongoing training and development of existing team members to up-skill staff
• Drive improvement projects and ensure all staff are actively working towards achieving targets and KPIs as set by Operations Manager – daily/weekly/monthly
• Liaise with Operations Manager to identify strategies and ways to improve efficiency and performance within the channel
• Organise daily motivational meetings and team feedback sessions
• Work cooperatively and effectively with internal and external stakeholders
• Depending on team staffing and rostering levels, when required, accept or make calls and provide effective and efficient service to customers
• Ensure daily administration tasks are adhered to maintain a tidy and efficient working environment
• Assist the P&C Team in following up employee documentation if required
• Ensure customer complaints are actioned and resolved as per customer service guidelines • Must be willing to lead by example and engage with customers, double-jack with staff to provide mentoring and guidance
• Act as the client representative in the event an enquiry, investigation or complaint escalates and cannot be resolved by the Agent
• Role model appropriate behaviour in terms of demonstrating compliance in punctuality, reliability and teamwork

Your Capabilities
The key capabilities you will need to demonstrate in this role are: Flexibility and adaptability
• Adjust approach in line with changing priorities, is open to acquiring and developing skills and knowledge, adapt to new ways of working or organise work to deliver results Managing People
• Builds an organisational culture in line with Acquire values; Inspires commitment of others towards goals and vision of the organisation
• Drives a positive organisational culture • Promotes and maintains the wellbeing and motivation of others Innovation and Continuous Improvement
• Process ideas and concepts across the business to develop new and different ways of thinking, working, or delivering solutions
• Strives to improve efficiency, effectiveness, and quality of work Self-Awareness
• Has conscious understanding of the impacts of own behaviours, emotions, and thought processes
• Takes action to improve personal effectiveness Business and Commercial Acumen
• Ability to drive financial performance and meet targets Communicate with Impact
• Use various communication types to convey information, ideas, and insights in ways that maximizes understanding of key messages Critical Thinking and Problem Solving
• Objectively analyse and evaluate available data, points of view, needs of stakeholders and potential solutions before recommending relevant actions or decisions

Your Measures of Success
The key metrics you will need to deliver in this role are:
• Development of a team environment and workplace climate that facilitates high levels of productivity and minimised time lost through unplanned absences
• Ensure results and targets are being met (varied and communicated accordingly)
• Overall employee effectiveness, Quadrature Amplitude Modulation (QAM) and calibration results
• Maintain employee adherence and ensure a high level of staff retention within your team • Administrative transactions are processed accurately and with a high level of quality About You Your Experience • Previous experience as a Customer Contact Officer is essential
• Demonstration of prior performance and ability in a Team Leader or 2nd in Charge capacity, overseeing a team of agents
• Familiarity with contact center technology and software Your Qualifications • No essential requirement however studies and/or experience in industry verticals or relevant tertiary qualifications in management/supervision would be highly regarded

Join the A-Team and experience the A-Life!

Responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times.

This is a hands-on role, highly customer focused, and requires an individual who can lead by example in meeting and maintaining our team brand standards. In addition, you will:

• Oversee all guest arrivals and departures, ensuring room allocations and check in/out processes adhere to agreed procedures and standards.
• Manage and supervise tasks of staff to ensure that highest quality service is delivered and department standards are met.
• Provide loyalty incentives, whilst applying a creative lens that is ambitious & “out-of-the-box”
• Review and implement Procedures
• Communicate with Hotel Manager on all matters regarding guest services & hotel operations.
• Supervise shift handover procedures.
• Coordinate and communicate with other hotel departments as required regarding general administration and operations issues.
• Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently.

We’re Civica and we help governments deliver critical services for citizens all around the World. From local government to federal government, to education, to health and care, over 5000 public bodies across the globe engage Civica to help provide critical services to over 100 million citizens.

Working with Civica Justice Services business unit, we are currently looking for a Learning and Capability Manager who can bring their dynamic and creative approach to the role. As a customer-centric professional, you will have the opportunity to drive innovative design and enable the delivery of engaging and professional training. Your main focus will be on aligning the training programs with defined learning outcomes for both our employees and our business.

By taking on this important position, you will play a key role in fostering a culture of continuous learning and development within our organisation.

In this role in addition to the above you will:

• Design a captivating training program to ensure that all employees, both new and existing, become experts in product and policy.
• Guide and support the team's development while assisting with an ongoing quality assurance program that identifies any gaps in their knowledge.
• Conduct training through various methods including classroom instruction, virtual sessions, and online modules.
• Oversee a training calendar for new system releases, process or policy changes, and refresher courses.
• Act as the administrator for the Justice Services Learning Management System (LMS).

Ideally the preferred candidate will come from a similar role where you would have:

• Proven track record of thriving in a fast-paced and dynamic work environment
• Demonstrated ability to support the growth and development of team members through coaching and mentoring
• Strong problem-solving skills and a keen eye for improving training content to meet specific needs and business requirements
• An exceptional sense of responsibility and ownership
• Effective communication and collaboration with stakeholders at all levels
• Outstanding presentation skills

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Want to learn more about this leadership opportunity with us, click on the apply now button and we will be in touch

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

(Your Why)

The Service Delivery Manager role is responsible for ensuring customer satisfaction is high by providing quality services delivered to customers in accordance with contracts. This role provides a single point of contact for clients in relation to the provision of contracted services and is responsible for aligning the customers’ requirements and expectations with Datacom’s service levels.

The key responsibility of the Service Delivery Manager is governance across all areas of a service(s) including service management, incident and change management, continual service improvement and customer satisfaction as well as playing a key role in ensuring the highest level of operational service delivery. You will be guided by the Senior SDM on daily tasks and governance activities. This role also holds Datacom to account for quality and customer experience.

What you’ll do

• Detailed understanding of service management methodologies, processes and industry standards including the ITIL framework.
• A curiosity for understanding of customers’ business strategy and alignment to service value.
• Sound understanding of technical concepts and frameworks.
• Broad and deep understanding of technical infrastructure projects and related technology dependencies.
• Demonstrated experience of contract, commercial and financial concepts. .
• We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

• A passion for delivering great service to customers.
• Excellent customer relationship building and management skills with strong influencing and persuasive ability.
• Manage towards positive solutions by having an ability to bring people and teams together to find outcomes-based solutions.
• Proven negotiating and commercial contract skills with the aptitude to ensure win/win situations for all parties through strong business acumen.
• Pragmatic approach to problem solving with the ability to work on complex issues through analysis of situations, variables, or data.
• Establishes and assures adherence to budgets, schedules, work plans, and performance requirements.
• Ability to network and develop productive relationships with customers, stakeholders, and suppliers. Ability to work in large, collaborative teams to achieve organisational goals.
• Strong consultative and planning skills. Ability to escalate with a solution focus.
• Strong financial management skills.
• Natural leadership with the ability to frequently interact with a variety of stakeholders and team members.
• Minimum 5 years’ experience in a Service Delivery Manager role managing contracts for the delivery of IT services with a history of high customer satisfaction, contract conformance and delivering business value.
• To be successful in your application, you must hold an active Government Baseline Security Clearance

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we’re digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress – for our clients and for ourselves. Our organizational culture is ever-evolving, vibrant, diverse, global, and results-focused. You’ll find our 350+ team currently across 9 locations and time zones.

The Role
In your role as the Business Development Executive - APAC, you will be instrumental in driving incremental business for Pepperstone, focusing specifically on the APAC Region. Your responsibilities will include acquiring new partners, such as Introducing Brokers (IBs), MAMM, and Trading-related Social influencers in the APAC Region. You'll be actively involved in establishing contact with potential business partners, nurturing relationships with them, and supporting clients referred by these partners.

Moreover, your role encompasses overseeing all marketing aspects of the Affiliate channel at Pepperstone, with a specific emphasis on targeting the APAC Region. Your broad marketing experience will be crucial in addressing the various facets of this dynamic role. A significant aspect involves supporting Affiliate acquisition in APAC through diverse marketing channels and maintaining consistent engagement with our existing and new affiliates, as well as internal stakeholders.

Your success in this role will be measured by the revenue generated from the introduced business. Collaboration with the existing APAC Sales Team is essential to facilitate overall business growth. As the Business Development Executive - APAC, you play a pivotal role in expanding Pepperstone's presence in the region and contributing to the success of the APAC business unit.

As our Business Development Manager - APAC, your key responsibilities include, but not limited to:

• Actively searching for potential business partners, affiliates, and social influencers through online searches, attending offline industry events, and reaching out to them via calls, emails, and social media platforms such as WhatsApp, Lines, and WeChat.
• Understanding offerings from competitors, enables us to provide competitive deals to potential partners.
• Problem-solving client requests efficiently using your knowledge of our products, platform, and internal setup.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Negotiating with internal stakeholders to ensure the best service for the client.
• Using in-depth industry knowledge to develop new partners and affiliates, expand business, and convert partners.
• Onboarding affiliates to Pepperstone, including setting up and providing access to tracking systems such as CellXpert, Impact, and AppsFlyer.
• Collaborating with the Affiliate Manager to assess the quality of partner websites and referral programs.
• Monitoring and reporting on performance, identifying optimization initiatives.
• Supporting the assessment of new affiliate applications, ensuring alignment with the brand and compliance requirements.
• Collaborating to keep our partners updated with changes to our product and service offerings.
• Working with the Global Partners Manager and the Partners team to develop a localized Partners growth strategy for the MENA region and contributing to improvements in partner sales processes.
• Providing support to new partners who have not yet referred their first client.
• Contributing to Partner Sales reporting and communicating emerging trends, key partnerships, and new opportunities to the Global Partners Manager and the wider business.
• Collaborating with the Partners team on competitor analysis to identify industry commission levels and new program features.

About you

• 3+ years of experience or exposure to IB/affiliate marketing in the CFD industry.
• Collaborative ability within teams, across functions, and offices.
• Proficient in spoken and written English, and another language in the Asia Pacific Region.
• Strong attention to detail.
• Practical experience working in a fast-paced environment.
• Comprehensive understanding of affiliate and IB business, along with the CFD industry.
• Demonstrated ability to build and maintain B2B and broader stakeholder relationships at all levels.
• Effective interpersonal and influencing skills.
• A highly motivated, flexible, positive individual with a strong drive to succeed.
• Committed to ongoing learning and development.
• Strong organizational, time management, and multitasking skills with the ability to manage changing deadlines and work autonomously.
• Familiarity with MetaTrader 4/5 and cTrader software will be highly regarded.
• Exceptional relationships with business partners and valuable clients.
• Outstanding customer service skills.
• Superior understanding of financial markets and trading strategy.
• Ability to manage the sales pipeline and meet multiple deadlines, including sales targets.
• Open to continuous development and on-the-job training.
• Current and appropriate working rights in Australia

Nice to have

• Proficiency in speaking and writing in another non-English language.

Why you will enjoy working with us:

• Competitive salary structure including company bonus scheme
• Genuinely collaborative and friendly culture
• Flexible and hybrid working
• Remote working option - work from anywhere for up to 6 weeks per year, in addition to hybrid working as standard
• Ongoing personal development & learning opportunities
• 15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave
• 3 paid volunteering days per year & Workplace Giving Program
• Frequent events and celebrations including a standard weekly social
• Beautifully renovated large office at Collins Square - 727 Collins Street, Melbourne
• Best in class end of trip facilities including bicycle parking, change rooms & showers
• A full stocked kitchen, onsite coffee machines with locally sourced coffee beans (this is Melbourne after all) and curated specialty teas

More about Pepperstone

We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers.com and www.linkedin.com/company/pepperstone/

We understand it’s important to do due diligence on a prospective employer, see what our team are saying on Glassdoor. We respect our team members’ experiences and will never pay to remove a negative review.

Pepperstone is an equal opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.

“We are a 2023 Circle Back Initiative Employer – we respond to every applicant”.

We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible.

Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.

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