Total 9,465 Manager job vacancies in melbourne or sydney

Are you SEO Manager wanting a change? Or an experienced Senior SEO Professional looking for a step up?

Want to join Australia’s largest and fastest growing independent agency, where your success and achievements will be recognised and rewarded?

This is your chance to be part of an award winning agency, where everything you do will impact the growth and success of the business, locally and globally.

Due to our exponential growth, we are looking for an experienced SEO Manager to be an integral part of our SEO team.

We’re a growing company and this is a great opportunity for an SEO professional looking for the next step in their career.

We're looking for an SEO Manager to manage and deliver SEO campaigns for Online Marketing Gurus SME clients, whilst overseeing a team of SEO Consultants. You will be supporting the Head of Department to train and develop staff and help improve delivery across a portfolio of clients, whilst also keeping your finger on the pulse with a set of Enterprise clients.

Note: Candidate MUST be based in Sydney as this role requires you to come into the office.

As a SEO Manager, you will be responsible for:

• Manage a team of 5 SEOs, creating their annual goals & proactively managing their Professional Development Plans
• Regular team training on quick tips/tricks to engage & encourage efficient & effective SEO practices.
• Maintain a high level of staff retention.
• Quality checks on the team’s work, including (& not limited to) audits, strategies, project plans, content briefs, link briefs, reports, etc.
• Ensure your own client work sets the standard.
• Work with the team to monitor impact of SEO work, ensuring that key insights are fed back to Research & Development Team or to the Global Head of SEO
• QA checks to ensure the team are managing their time & projects within budget & on time.
• Ensure your own client work sets the standard, & any issues are proactively flagged with the Global Head of SEO
• Maintain a high client retention rate across the team & own portfolio.

• You have approx. 3+ years of SEO experience, at least 3 years in digital marketing
• You have approx. 3+ years experience in a managerial/team lead role
• Management of a team of 3+ people
• Knowledge of the key aspects of SEO or integrated marketing campaigns, as well as inbound of multi channel marketing concepts
• Knowledge and application of SEO, and Web Analytics tools for data analysis (Basic & Advanced Analytics Certified)
• Know how to provide findings and relevant recommendations upon all aspects of the OMG technical audit
• Possess knowledge of how websites work both from a user perspective and from a search agent's perspective
• Ability to prioritise and self-manage tasks
• Competency in soft-skills, including, but not limited to, project management, communication, interpersonal skills, conflict resolution, objection handling
• Has demonstrated ability to manage projects to a budget & on time. When issues have arisen, proactively deal with them.
• Has demonstrated ability to manage/mentor a team
• Understanding of HTML, CSS, JavaScript, etc
• Advanced knowledge of Google Sheets, Docs, Slides, etc

• Work flexibility & hybrid working

Education Perfect is an EdTech platform designed to empower educators and amplify their impact in the classroom. We aim to enable teachers to personalise learning at scale with a range of powerful learning, assessment, and insights tools, helping them and their students reach their full potential.

As an EPeep, you’ll work on projects that have a real impact on students' lives and have the freedom, support and resources you need to develop your skills and grow your career.

About the role

We are looking for a Customer Success Manager to join our team in Melbourne on a 12-month fixed-term contract, with the potential for extension. In this role, you will drive product adoption and usage among purchasing schools, manage relationships, and ensure our clients maximise the value of their subscriptions. Your efforts will preserve and grow revenue while ensuring client success.

What you will do

• Drive product adoption and usage across a portfolio of purchasing schools
• Actively manage school relationships to maximise the lifetime value of assigned accounts, ensuring client success and revenue growth
• Renewal management of owned accounts including identifying risks, invoice and subscription management
• Identify upsell opportunities and work closely with our Sales Operations team
• Manage invoices and subscriptions, ensuring unpaid invoices are addressed
• Drive your portfolio of schools to complete EP's Best Practice Course and increase webinar attendance
• Regularly connect with teachers and key decision-makers, developing positive relationships and providing proactive support and care to schools, key contacts and heads of departments
• Keep accurate records in our CRM system, maintaining up-to-date contact details and data hygiene for portfolio schools
• Ensure all classes are successfully enrolled in a timely manner
• Attend meetings and collaborate with various teams to stay informed on product developments
• Support Education Perfect platform expansion by identifying opportunities and assisting BDMs
• Use health metrics to identify at-risk schools and formulate intervention plans, including executive tasks relevant to churn mitigation and follow 'At Risk' mitigation steps
• Understand the competitive landscape and communicate local requirements to Product & Content Teams
• Develop and participate in networking opportunities to promote EP

About you

• Proven experience in customer success or account management
• Experience in the education technology sector (desirable)
• Strong ability to manage relationships and drive customer satisfaction
• Excellent communication skills, both written and verbal
• Experience in managing subscriptions and invoices
• Ability to identify and mitigate client risks
• Strong organisational skills and attention to detail
• Ability to work collaboratively with cross-functional teams
• Experience with CRM systems and data hygiene
• Proactive and results-driven with a focus on achieving targets
• Knowledge of the education sector and competitive landscape (desirable)
• Ability to develop and maintain positive relationships with key personnel
• Willingness to participate in networking events and conferences

Equitable opportunities, growth, and development lie at the heart of how we work at EP. We understand that not all applicants may possess all the following attributes so if you think you have what it takes, but are not sure you check every box, we would love to still hear from you!

What we offer

• As our team is based globally, we offer both remote and flexible working arrangements
• Three extra days of annual leave during our end of year shut down period, parental leave top ups and a community service day
• EAP with unlimited sessions
• Employee referral program - $2000 when you refer a new team member
• Ongoing professional development, including opportunities to develop your career into other areas of our business and access to EPs Learning Hub 
• EP support groups - Mana Wahine, DEI, Environmental Impact and Wellness Committees
• The opportunity to work within a growing global business with Diversity Works accreditation, Carbon Net Zero BCorp status, Digital Promise certification, and an unwavering commitment to our mission, people, and community

We celebrate individuality, value diversity, and understand that flexible and remote work opportunities enable our team members to work in a way that fosters creativity and inspires individual brilliance. When you work with us, you're not just joining a company - you're joining a team united by the desire to make a difference.

Your Career

The Major Account Manager partners with our customers to secure their entire digital experience. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention.  This role is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you’re responsible for leading and driving sales engagements. 

We know the SASE opportunity is massive. Our solutions are best-in-breed and customers need a trusted cybersecurity partner who can create a truly zero trust based security architecture. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that.

Your Impact

• As a Major Account Manager,  you will drive and orchestrate large complex sales cycles and work with our internal partners and teams to best serve the customer
• Your consultative selling experience will identify business challenges and create solutions for prospects and our customers
• Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
• Create clear goals and complete accurate forecasting through developing a detailed territory plan
• Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
• Travel as necessary within your territory, and to company-wide meetings

• Responsible for undertaking various project support and coordination activities in support of the client Program Manager, to help in the successful delivery of the construction Program. 
• To execute high level stakeholder management across the entire project team, including the client group, contractors and suppliers, and all the various authorities including Council, local and community interest groups etc’
• Work with project teams to improve the flow of information, communication and data needed by the contractors and other third parties
• Assist in the coordination and facilitation of regular and ad-hoc interface meetings between key stakeholders, including taking the lead on meetings when the Project Manager is not available
• Understand the size and scope of social/community risks based on projects
• Support project control activities, including assistance with schedule, risk, cost and change management, budget tracking and effective project reporting
• Support continual development of the project execution plan and ensure no community-driven delays to project delivery and operation

• Exciting opportunity to be part of our NEW MH, AOD & SP service in Queensland!
• Part-time (0.8FTE) ongoing position based in either Rockhampton or Hervey Bay.
• $54 - $61ph + Super + Not-for-Profit Salary Packaging up to $18,550 + Flexible working conditions.

EACH is proud to be the Lead Agency of the Mental Health, Alcohol and Other Drugs, and Suicide Prevention (MHAODSP) program, a new initiative delivering comprehensive, integrated, and person-centred care across the CCQ region (Central Queensland, Wide Bay, Sunshine Coast).

Collaborating with 9 partnering organisations the aim of this service is to address service gaps by enhancing accessibility and integrating primary mental health care, AOD, psychosocial support, and early intervention and prevention through a multidisciplinary, person centred model of care. Click here to learn more. 

Job Description 
Fostering a flexible, supported, and empowered team culture, the Team Leader for the Psychological Treatment Services in Residential Aged Care Facilities within the new MHAODSP program will lead and support a multidisciplinary team to deliver high-quality mental health services.

The role includes providing clinical and operational support within Residential Aged Care Facilities (RACFs) for psychological treatment services, maintaining a small client caseload, overseeing the quality of client files and data, and ensuring program KPIs are met.  The Team Leader will also manage stakeholder relationships, co-design supports with community stakeholders, and develop operational systems and protocols. This position requires strong leadership, mental health expertise, and the ability to foster a collaborative team culture. 

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Kerry Boyd (Service Design Manager, National Practice Lead - NDIS and Early Childhood Approach) at [email protected]

About you 
If you have background in working with older adults, preferably with complex mental health issues, and extensive experience managing teams in programs supporting older adults with mental health challenges, trauma, and substance use, then we encourage you to apply! 

You will also have:

• Knowledge of service systems in health, homelessness, education, and family violence contexts.
• Expertise in mental health, trauma, social determinants of health, and principles of recovery. 
• Ability to deliver therapeutic interventions supporting people with co-occurring issues, as well as experience in triage, assessment, and referral allocation. 
• Strong verbal and written communication skills, adept at building effective relationships. 
• Ability to assess and manage risks while prioritising client rights and outcomes.
• Competency in working with young people and families from diverse cultural or community backgrounds, including First Nations Australians, those from LGBTIQ+ communities, and those from remote and migrant communities. 

• Hybrid working (3 days in office, 2 days from home)
• B-Corp company with multi-award winning products (Good Design x3, Red Dot x2 and Dezeen)
• Customer-centric team (4.8 / 5 star rating out of 3000+ customer reviews)

About Eva

Hi, we’re Eva — Welcome home.

With our laser focus on bringing more thoughtful design to your everyday life, come join us as we help make more people feel at home with Eva.

People are a huge part of the way we work at Eva, and we believe in caring for each other, ourselves, our community and our customers. We value honesty and authenticity and work together with humility to make things happen! When the team wins, we all win. If this sounds like a team you'd like to be part of, read on below.

We're looking for an experienced Head of Customer to lead our Customer Support function at Eva. Having recently launched our showroom in Melbourne (186 Faraday St, Carlton), this newly created role will own and streamline our online and offline customer experience. You will have three direct reports:

1. 2x Senior Customer Support/Team Leads (online)
2. Showroom Manager (offline)

Success in this role looks like:

• Overall responsibility for Customer Support department, ensuring a consistent and on-brand online and offline customer experience
• Work with Senior Support Leads and Showroom Manager to manage day-to-day activities, ensuring timely resolution of customer queries; that performance metrics and targets are met; and quality assurance is maintained.
• Recruit, lead and coach teams to achieve and exceed performance goals and targets (including NPS, CSAT etc).
• Foster a positive and supportive work culture through regular meetings, feedback, and training programs.
• Work closely with Supply Chain to ensure operational elements of the customer experience is streamlined, and there is optimal planning and forecasting to meet customer needs 
• Collaborate with the marketing team to support promotional campaigns across both retail and ecommerce channels.
• Analyse, optimise and implement strategies, processes, and technology to improve operational efficiency and reduce costs, such as process automation, resource optimisation, and lean management techniques to deliver best-in-class customer support.
• Monitor and analyse customer feedback and metrics to drive continuous improvement and communicate trends and front-line feedback to senior management 
• Regular reporting to monitor team efficiency, SLAs and overall customer service.

• 5-8 years experience in a similar leadership role, and/or call centre operations
• Proven leader with excellent communication skills and practices
• Analytical, logical and a natural problem solver
• Great coach, advisor and mentor to inspire a team of people towards a common goal
• Ability to prioritise tasks, meet deadlines and work independently in a fast-paced environment.
• Proven track record of leading with a high degree of emotional intelligence
• Proficiency with Shopify, Zendesk, Monday.com and/or similar programs
• Bonus points if you've had experience in start ups, ecommerce and omni-channel retail.

• A chance to grow with a rapidly expanding start up.
• Support for any course, conference or training that will help us mutually grow, ears and budget for any wild (but justifiable) ideas.
• An autonomous work environment where there is never a regular ‘days work’.
• Flexible work - we’re proud to say that we had WFH before WFH became a thing
• All the coffee/ tea/ beers/ kombucha you need.
• Free anniversary mattress and generous friend/family discounts.
• Monthly team events (prev. events have included the Australian open, cooking classes & escape rooms).
• A diverse culture and a bunch of really lovely people.

If you’ve managed to read this all the way through and have found yourself nodding along the way, then we’d love to see your application come through.

Cosiest,
Amanda

Dutton Financial Services is a subsidiary of Dutton Automotive and provides a range of smart, competitive finance options which are tailored to meet the customers automotive needs and objectives.  

An exciting opportunity has become available at our Dutton One dealership site across Melbourne. Reporting to the General Manager, you will work collaboratively with the dealership sales teams to contribute to the dealership's goal of selling cars. The preferred candidate for this role should have a background in automotive finance/brokerage and sales, along with a strong focus on customer service and the ability to identify opportunities for upselling and cross selling our products.

Assistant Store Manager  | Dan Murphy's Fishermans Bend | Add to our expertise

If you’re looking for a fulfilling career, you’ve come to the right place! As one of our Fulfilment Managers, you’ll play an integral role in managing and maintaining stock levels to drive sales and customer satisfaction. We’re looking for a driven people leader who has a keen eye for detail and is passionate about inventory management and stock control. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.

The ROLE:

• Help build a culture that is centred around people development and create excitement about inventory control and stock movement
• Create team succession plans and deliver regular training to store team to inspire them to continuously improve
• Elevate your team through regular coaching and mentoring and empower them to be self sufficient and achieve accuracy across store inventory levels
• Collaborate with store leaders to understand customer needs for key store events and peak trade periods to achieve maximum revenue growth 
• Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture

The YOU:

• YOU are results driven and always have the customer experience at the front of mind
• YOU understand the link between effective inventory management and revenue growth and proactively share your knowledge with those around you
• YOU are authentic, analytical and attentive
• YOU understand people and use a passionate and inspiring approach to coach and motivate your team 
• YOU use your planning and organisational skills to keep your team on track and achieve great outcomes

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Reporting to our VP Paid Media, the Paid Media Manager will work with our appointed digital partner and take accountability of the performance of paid media campaigns. These responsibilities are further broken down below:

• Basic to advanced implementation of campaigns on multiple paid media platforms, including DV360, CM360, Google Ads, Meta, TikTok, and others, in addition to performing or assisting in validation/audits on campaigns of the same team.
• Measurement expertise on their platforms to identify poor implementations and areas of opportunity to improve campaign results.
• Help develop Paid Media strategies, including Programmatic and Paid Social, which address the goals of the client and will help us achieve their goals and KPIs.
• Ensure that audits and research are used to deliver insight-driven/data-driven strategies.
• Work with internal and Client Service teams to help with the smooth implementation of work.
• Lead key campaign meetings (internal & client-facing) to represent the paid media team and provide support and actionable next steps when relevant.
• Project managing all activity and processes required to proficiently run and create campaigns. Produce reports and studies that explain the rationale for optimization methodologies throughout campaigns.
• Maintain an in-depth understanding of the marketplace and social landscape to ensure delivery of the best campaigns.
• Manage relationships with partners and communicate account strategy, budgets, and performance.
• Demonstrate measurable success through the achievement of set KPIs. e.g., account turnover and profitability, campaign management, report generation, analysis, and, above all, strategic insights.
• Manage the daily relationships with wider account teams, advertising partners, and colleagues.
• Upskill other members of the team, where required, on best practice paid media campaign execution. Support the wider team to improve their understanding of paid media. Share best practice and knowledge with wider teams through lunch and learns, or other learning opportunities.