Total 337 Manager job vacancies in box hill victoria

Max&You is a creatively driven & innovative Melbourne-based communications agency working across brand, digital marketing, public relations, film and shoot production, and graphics & animation for a premium client base.  We specialise in the high-end luxury design, interiors, architecture, and property markets.

Due to business growth, we currently have available an exciting new role within the team as Social Media and Community Manager.  Bring your creativity and strategic mindset to play a pivotal role in bringing our clients' brands to life every day.

Reporting to the Content Strategist, you will be primarily responsible for managing the website and social media channels of our key clients. You will also drive and deliver on paid campaign setup, precise targeting, budget allocation, content posting, community moderation, and comprehensive reporting. 

This role is a perfect fit for someone who thrives on delivering impactful and engaging social media experiences.  We are a dynamic company committed to excellence, and we're looking for a talented individual to who can play a key role in our ongoing success. 

What you’ll be responsible for:

Social Activity/Campaign Set-Up

• Handle all in-platform tasks (e.g., Instagram, LinkedIn,  Pinterest etc) across multiple clients
• Collaborate on post ideas and production with creative and strategy teams
• Work with the Content Strategist to build and manage content calendar and strategy
• Ideate, source news and produce daily content
• Oversee and ensure the development of great content, both written and visual (and video where applicable), from conceptualisation to hitting publish
• Manage content schedules and calendars for our agency brands
• Produce engaging short-form posts, long-form features and social captions
• Actively participate in social media, creating business/product marketing content relevant to the target audience

Monthly Paid Social Media Planning

• Set up and monitor paid social media campaigns for varying client goals
• Allocate budgets to posts for optimal results and key KPI achievement
• Prioritise higher budgets for high-performing, high-production-value posts
• Buy, manage, and optimise paid media across all social platforms

 Community Management

• Adhere to the content calendar, regularly publishing and fostering active social communities
• Swiftly review and respond to user feedback and queries
• Authentically engage, connecting users with customer service and offering positive feedback
• Enforce Social Media Guidelines for our clients and agency
• Escalate user-generated content to internal and client stakeholders as needed
• Adhere to best practices and monitoring all of the agency client channels

Social Media Reporting

• Analyse social platforms for targeting, media allocation, and content optimisation
• Summarise insights into actionable client reports
• Generate performance reports, conduct competitor reviews, and suggest improvements
• Actively participate in key client meetings to share insights into their content performance

Client and agency interfacing

• Serve as an in-house social expert, keeping the agency and clients informed on new formats, functions, and trends
• Be part of the communication with clients to update them on their social media presence through various channels, including email and regular meetings

• 5+ years’ experience working in an agency environment
• Experience in community management on social media platforms
• Knowledge or experience in architecture and design is highly favoured
• Actively engaged with a solid understanding of popular social networks
• Capable of crafting clear community management guidelines addressing social media roles and risks
• Exceptional attention to detail and grammar across all comms
• Knack for precise content timing and targeting
• Strong analytical skills for deriving insights from data
• Effective communication and on-brand writing skills within the agency team
• Knowledge of digital publishing systems and social media

- Collaborative and supportive work environment

- Learning and Development Opportunities

- Strong Culture, Mission and Values

- The fun stuff: Comprehensive Wellbeing Program, company events, birthday celebrations and more!

We are passionate because our mission excites us. At CHANDON, we craft exceptional sparkling wines and experiences based on the celebration of communities. We care about making our wines the best. We are bold, because from day one we have been committed to finding new and unexpected opportunities, people, and methods.

At CHANDON, we stand for our values of diversity and inclusion, courage, and collaboration within our cross-cultural community. We are proud to be the Sparkling Wine Maison of the LVMH Group, with wineries in Argentina, Brazil, California, Australia, China and India, the sun never sets on CHANDON.

About the role

Working from our iconic and world class Vineyard in the heart of Whitlands, we are looking for a Vineyard Manager to join our team. A key site for CHANDON; the Whitlands vineyard produces some of Australia’s highest quality sparkling wine grapes. We are looking for an equally high-quality candidate to elevate and enhance our viticulture team.

In this position you will:

·         Be responsible for overseeing all aspects of vineyard operations in Whitlands.

·         Lead a team of dedicated workers and collaborate closely with winemakers and viticulturists to ensure the production of premium grapes for our wines.

·         Strong understanding of viticulture practices, leadership abilities, and a commitment to maintaining the highest standards of quality.

·         This is a ‘hands on’ managerial role, where you will be required to operate vineyard machinery. This includes but is not limited to; Tractor with vineyard implements, grape harvester, and ATVs.

·         Ensure all vineyard plant and equipment is always maintained and in top working order.

Requirements

For your application to be considered, you must have:

·         Experience in viticulture with a genuine enthusiasm for wine and viticulture.

·         A tertiary qualification in viticulture [or a closely related field] is preferred.

·         Leadership skills with the ability to motivate and guide a small, but dedicated team to achieve the high-quality outcomes expected.

·         Effective communication skills are imperative to success in this role; the ability to communicate well and foster strong relationships, both internal and external, will be highly regarded.

·         A strong understanding of work health and safety procedures.

·         Must have tractor operations experience.

·         Mechanical ability and understanding are highly desired traits for this role.

·         A ‘can do, will do’ attitude - the ability to be self-sufficient and work well autonomously.

·         Understanding of LEAN manufacturing practices/principles will be advantageous.

·         Flexibility, and the ability to work overtime subject to seasonal requirements.

·         Valid driver’s license.

Domaine Chandon Australia is proud to celebrate our differences and communities. Our priority is to attract, support and retain individuals- irrespective of gender, age, religion, and sexual orientation.

Benefits

·         You will join a friendly, dedicated, and professional team. We offer a competitive salary plus bonus and wine benefit, a comprehensive induction and training as well as a health and wellbeing subsidy.

Candidates must legally be able to work in Australia.

Complete the application form at chandon.workable.com

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

As Manager – Risk & Resilience, you’ll be responsible for components of the risk program implementation and ongoing administration of Datacom’s Risk, Continuity, and Compliance practices, to our Federal Government customer base, aligned to ISO 31000 standards.

Due to customer requirements, you must be an Australian Citizen to be successful in your application; and you will ideally hold an active Government Security Baseline Clearance (or be eligible to achieve a Baseline Clearance).

This role can be Canberra, Sydney or Melbourne based. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

What you’ll do

As Manager – Risk & Resilience, you will cover:

•       Assisting the business to embed Risk Management into decision-making activities

•       Implementation and management of the risk management framework, including supporting the business with procedures for identifying, assessing, and managing risks

•       Embedding a risk aware culture and supporting collaboration to manage shared risks

•       Regularly reviewing the Risk Management approach

•       Driving accountability and ownership – by providing guidance to staff on their specific risk management responsibilities

•       Business Continuity Management oversight, including business impact assessment and business continuity planning and testing

•       Governance of the risk management framework and its implementation

•       Building an assurance plan to:

o   Implement appropriate controls and oversight of the business’ risk management activities

o   Ensure Risk Management alignment to policies and the execution of all relevant plans and actions

o   Review and auditing controls to ensure business process, contractual, and legislative compliance

•       Delivering reports to leadership and our customers regarding risk and resilience.

You’ll maintain a detailed understanding and contribute to improvement of the relevant frameworks, processes/ procedures and artefacts across the business, while working in an advisory capacity and assisting in customer discussions regarding our plans as required.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

You’ll bring a wealth of Risk Management experience and an understanding of ISO 31000 standards and applicability, ideally within an IT managed services environment or with federal government customers. You’ll be passionate about risk management and advisory, be comfortable working on complex issues and managing a diverse stakeholder group. You will have experience administering risk management and advisory processes; along with developing, implementing, and administering Business Continuity Management processes. Ideally you will have an RMIA certification, or something similar.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Our mission at Ofload is to achieve zero waste in trucking by digitising the transport industry.

In Australia, currently 30% of trucks drive empty and a further 50% are underutilised amounting to mass inefficiency and detrimental environmental impacts. Since 2020 we have scaled to a team of over 100, removed nearly 5 million empty kilometres from our roads. and have planted over 11 000 trees to offset our carbon footprint in partnership with One Tree Planted.

In 2022, we supercharged our growth through the acquisition of logistics experts CIA Logistics, raised $60m in Series B funding and were recognised by the Australian Financial Review as one of Australia’s Most Innovative Companies. We are looking to grow our team and welcome people excited by the opportunity to disrupt the logistics industry!

About the Role

The Business Development Manager will play a critical role in driving business growth for Ofload in Australia. The successful candidate will be responsible for identifying and pursuing new business opportunities, establishing strategic partnerships, and building strong relationships with key stakeholders. They will work closely with the Commercial and Marketing teams to develop and execute effective business development strategies that align with Ofload's objectives.

What You’ll do

• Identify and target new business opportunities to expand Ofload's customer base in Australia.
• Develop and implement effective business development strategies to achieve revenue and growth targets.
• Build and maintain strong relationships with prospective and existing clients, understanding their requirements and providing tailored solutions.
• Collaborate with the Commercial and Marketing teams to develop compelling sales pitches, presentations, and proposals.
• Attend industry events, trade shows, and conferences to network and generate leads.
• Lead negotiations and contract discussions with potential clients to secure new business partnerships.
• Provide regular reports and updates on business development activities, sales pipelines, and progress towards targets.
• Stay up-to-date with industry developments and best practices in business development.

What You’ll Bring

• Proven experience as a Business Development Manager or in a similar role within the logistics or transportation industry.
• Strong understanding of the Australian logistics market, industry trends, and customer needs.
• Demonstrated track record of successfully driving business growth and achieving sales targets.
• Exceptional communication, negotiation, and presentation skills.
• Excellent networking and relationship-building abilities.
• Analytical mindset with the ability to conduct market research and analyse data to identify opportunities.
• Self-motivated, results-oriented, and able to work independently or as part of a team.
• Proficiency in using CRM software and other relevant business tools.
• Valid driver's licence and willingness to travel as required.

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria.

Life at Ofload

At Ofload, our values are in our DNA and underpin the work we do every day. We are proud of the collaborative, diverse and innovative culture we continue to build. The Ofload team is motivated by a shared ambition to digitise the logistics industry and have a truckload of fun while doing it! As well as the opportunity to join a high-growth organisation with the ability to make a meaningful impact everyday, you will enjoy;

• Working in a hybrid environment with a split of in-office and working from home. Our philosophy on working is one built around connection, inclusion and flexibility.
• Holistic wellness support for you and your family through our wellbeing partnership with Acacia Connection
• Generous parental leave entitlements including 16 weeks primary caregiver leave and continued superannuation contributions
• Annual learning and development budget to support your professional growth
• Paid volunteer leave to support the causes that matter to you

Plus all the exciting perks of joining a startup - epic Ofload swag, weekly catered breakfasts, monthly team lunch, a reward and recognition program and plenty of social events.

Ofload is committed to building diverse and inclusive teams, and a culture where people can bring their whole authentic selves to work each day. Applications are highly encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQ.

We endeavour to create an equitable recruitment process with an even playing field for all candidates. If you require any adjustments to be made, please let a member of our recruitment team know.

We are looking for an experienced Sales Manager in Australia to join our international B2B brand RateHawk, develop our business and make the travel world better together!

This is a remote position for people located in Australia.

Job Responsibilities

• Actively promote our international project in Australia;
• Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
• Sign-up new partners and provide them with extended training of our system;
• Initiate an API deals with the potential and existing partners;
• Build and maintain a strong, long-lasting relationship with new partners;
• Prepare, execute, and manage the commercial deals with the partners including the execution of required document flow and technical setup;
• Account clients until the first purchase is made;
• Control of compliance with commercial conditions by partners including the payment flow;
• Provide market & competitive environment analysis;
• Provide comprehensive reporting.

• Relevant experience. Ideally, 2-5 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in sales management or business development of B2B travel companies;
• Language knowledge. Fluent in English, other languages as a plus;
• Competence in API technology deals;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
• Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Readiness for business trips. 40 – 50% of working time might be required for market visits.

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Young and ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

• Secure, permanent full-time role
• Free on-site parking, laptop & mobile phone
• Flexible Ways of Working
• Prime office location Hargreaves St, Bendigo

We have an exciting new opportunity for an experienced Case Manager to join our friendly team at our Bendigo Office

About us:

Hearth is a registered NDIS support services provider. Our mission is to be a driving force in changing the disability sector to improve the lives of people with a disability.

Our commitment is to create an environment that nurtures, supports, and engages with our participants and support workers to consistently provide the highest standard of care. We achieve this through fostering and cultivating long-term and sustainable relationships.

About the role:

As a central point of contact for support workers and participants, the Relationship Manager role is core to what makes Hearth different to other support providers.

Responsibilities will include but not limited to:

• Creating and continuously developing relationships between participants, their family, and support teams
• Maintaining relationships with support coordinators, house supervisors, and other relevant community and external stakeholders
• Lead and support the Support Worker teams to provide responsive, person-centered care that enables participants to progress toward their individual care plan goals
• Coordinating a weekly staff roster for each participant and proactively resolving rostering issues.
• Accurate case noting and client reviews that reflect forward planning in line with the participant's NDIS plan.
• Compliance with Hearth policies and procedures to ensure a safe working environment and detailed, timely incident reporting

• Minimum 2 years experience working as a case manager in community services, welfare support, disability support or social work (essential)
• A relevant qualification in community services, welfare support, disability support or social work (desirable)
• Proven experience delivering high quality client-centred service that is targeted and relevant to their NDIS goals
• A Professional level of administrative and business communication, including case noting and report writing
• Excellent time management and organisational skills
• Strong interpersonal skills and high levels of resilience
• Working knowledge of Microsoft office suite and employee rostering systems
• Own car and driver's license

• Join a rapidly growing organisation with a warm and supportive culture
• Small, supportive & friendly team who enjoy dumplings!
• Travel allowance, work laptop & mobile phone provided
• Flexible working hours and the option to work remotely
• Opportunities for career development and progression to other roles within the organisation

About OES

Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in a digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships.

Our dynamic global team shares a vision to transform the student experience through innovation and collaboration. OES people are leaders in their respective fields, ensuring best practice strategic thinking is delivered in every element of our partnerships.

When you work at OES, you’re empowered to impact.

The Opportunity

OES is committed to supporting its students throughout their learning journey. A critical element of its quality student experience is the delivery of a high quality and easy enrolment process.  

The Team Leader - Sales will be responsible for a team of OES Course Consultants, who provide course consultation services for prospective students - guiding them through their decision-making process and managing the enrolment process.  The Sales Team Leader delivers strong leadership, coaching, support, development, motivation, and performance management to your sales team to deliver on the strategic goals of the business. The Team Leader is also responsible for providing management with reports and plans on improvements for enrolment conversions and working with other departments to optimise results. 

The role is broad in scope and requires a high degree of initiative, motivation, and self-management. 

About You

To be successful in this role you will have:

• 2+ years’ experience in a leadership role with demonstrated ability to lead, coach, support and provide feedback to enhance and develop a sales team in a fast-paced environment  
• A demonstrated commitment to exemplary sales principles and management of sales pipelines 
• Experience in interpreting data, and developing sales remedial plans 
• Demonstrated ability to coach, train, and lead group of salespeople to achieve targets and KPIs  
• Ability to positively contribute to the development of a culture that maximises employee and student engagement 
• Excellent interpersonal communication skills to facilitate the provision of advice and support required by both staff and students 
• Demonstrated high-level computer literacy including the use of e-mail, word processing, spreadsheet, and database applications and capacity to learn new programs; Salesforce experience is preferable
• Completion of a degree with subsequent relevant work experience or an equivalent combination or relevant experience and/or education and training is preferred 
• Experience in an administrative role coordinating of a range of functions including provision of advice about, and interpretation of policies and procedures, in a tertiary education institution would be an advantage. 

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

If this role is of interest, please apply now with your updated CV.

The Opportunity

Online Education Services (OES) is an education provider that partners with universities to provide purposefully designed and highly engaging online programs. This position will be working within OES in association with Swinburne University Online.

Swinburne University Online (SOL) delivers world-class learning though degrees specifically designed for the online student. Each degree is tailored to provide opportunities for students who are often unable to undertake university studies on campus.

The Team Leader - Sales will be responsible for a team of SOL Course Consultants, who provide course consultation services for prospective students - guiding them through their decision-making process and managing the enrolment process.  The Sales Team Leader delivers strong leadership, coaching, support, development, motivation, and performance management to your sales team to deliver on the strategic goals of the business. The Team Leader is also responsible for providing management with reports and plans on improvements for enrolment conversions and working with other departments to optimise results. 

The role is broad in scope and requires a high degree of initiative, motivation, and self-management. 

About You

To be successful in this role you will have:

• 2+ years’ experience in a leadership role with demonstrated ability to lead, coach, support and provide feedback to enhance and develop a sales team in a fast-paced environment  
• A demonstrated commitment to exemplary sales principles and management of sales pipelines 
• Experience in interpreting data, and developing sales remedial plans 
• Demonstrated ability to coach, train, and lead group of salespeople to achieve targets and KPIs  
• Ability to positively contribute to the development of a culture that maximises employee and student engagement 
• Excellent interpersonal communication skills to facilitate the provision of advice and support required by both staff and students 
• Demonstrated high-level computer literacy including the use of e-mail, word processing, spreadsheet, and database applications and capacity to learn new programs; Salesforce experience is preferable
• Completion of a degree with subsequent relevant work experience or an equivalent combination or relevant experience and/or education and training is preferred 
• Experience in an administrative role coordinating of a range of functions including provision of advice about, and interpretation of policies and procedures, in a tertiary education institution would be an advantage. 

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

If this role is of interest, please apply now with your updated CV.

Open is looking for a highly data-driven and motivated marketing professional to join our marketing team. As a Campaign manager at Open, you will drive a range of marketing campaigns to improve engagement with our customers. You’ll have the opportunity to lead campaigns end-to-end, from planning to delivery and optimisation, and drive a significant impact in our growth story along the way.

This role is based in Melbourne, with 2-3 days in the office. Exceptional candidates located in Sydney will also be considered.

The salary for this role is $100 - 110,000 excluding superannuation depending on experience. You will need full working rights in Australia to be eligible to apply.

What you'll do

• Planning, executing, and managing marketing campaigns, with a focus on email marketing
• Drafting copy and coordinating stakeholder approvals 
• Monitoring and analysing campaign performance
• Developing and carrying out testing plans and experiments
• Conducting market research to gather insights and inform our marketing strategy

You’ll report to Open’s Senior Marketing Manager.

Who you are

You may be a good fit for this role if you:

• Have 2-4 years of experience in a marketing role co-ordinating or leading campaigns
• Knowledgeable about marketing automation platforms. Experience with customer.io is favoured but not essential.
• Have strong organisational skills and attention to detail.
• Have excellent written and verbal communication skills.
• Have a Bachelor's degree in Marketing, Communications, or a related field is preferred but not necessary
• Have a interest in using data to improve marketing effectiveness

Ready to make an impact?

If you’re excited about the opportunity to drive impactful marketing campaigns and contribute to our growth journey, we’d love to hear from you! Apply now and join Open in shaping the future of Insurance.

Why Open?

Open is on a mission to provide the best insurance experiences, at the best price, for the world. Insurance is one of the world’s least digitally mature industries - for years it’s remained confusing, paper-based and heavily intermediated. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable.

It's an exciting time to join Open and be part of a tech scale-up. We provide our team with:

• Highly competitive compensation, including share options - we believe in paying people what they're worth and having everyone in our company share in our success
• High levels of autonomy and trust so you can do your best work
• Growth opportunities internally - as you grow, your role can too
• Flexible working - we are about impact, not time at your desk.
• We encourage freedom and responsibility, including the ability to work from anywhere
• Annual allowance for professional development - use it towards a gym membership, professional coaching, a conference. Whatever matters most to you

We're proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment for all employees. Our culture is truly open, we're continuously challenging each other to live our values, and aren't afraid to raise questions when we fall short. Most importantly, Open is for those that want to create change and have an impact. If that sounds like you, apply for this role and let's build the future of insurance together.

Why Relectrify?

At Relectrify, we're driven to create a world abundant with clean and renewable energy and we’re on a mission to engineer the future of battery energy storage. Our team is passionate about the transition to renewables and dedicated to bringing highly innovative, transformational technologies to life. Relectrify’s technology is game-changing: it makes inverters for battery energy storage obsolete and in the process improves the performance, safety and longevity of energy storage systems, while reducing cost.

With a dynamic, inclusive and flexible work culture, we foster creativity and encourage professional growth. We are building a team that brings diverse perspectives to the table and we empower our people to make a real difference in the workplace — and the world. 

Join us as we pave the way toward a cleaner, smarter, and more sustainable world.

About the Role

In this newly created position, you will take the lead on joint development programs between Relectrify and our customers to drive smarter, faster, and more effective delivery of technical solutions to customers as they develop energy storage products with Relectrify CellSwitch™ technology.

Using your exceptional communication skills and technical knowledge, you will define the program requirements including product specifications and scope of works and effective liaise between external stakeholders and Relectrify's team of electrical, mechanical and software engineers to manage expectations and deliver high-quality outcomes.

Responsibilities

• Lead the programs of work between Relectrify and our customers integrating Relectrify technology into their products, including 

• Engaging with customers from pre-sale through to completion of the joint developments 
• Defining Scope of Work and responsibilities for delivery
• Detailed definition of product specifications based on thorough understanding of customer requirements and expectations. 
• Managing the contributors to deliver the projects on time and within budget including managing variations of scope to provide satisfactory resolutions to both Relectrify and the customer
• Ensuring excellent outcomes delivered to the customer   

• Nurturing customer relationships by delivering high quality experiences to customers integrating Relectrify technology into their products 

Essential

• Relevant engineering qualification 
• Extensive experience in program delivery with multiple stakeholders
• Experience with electrical systems, especially including batteries and power conversion 
• Demonstrated experience delivering technical customer projects on time and within budget 
• Demonstrated professionalism with interactions at all levels of collaborating organisations 

Highly Desirable

• Project Management qualification
• Battery Energy Storage System experience  
• Experience in start-up / early growth-stage companies and experience shepherding disruptive technology products into established markets. 

Perks 

• Employee Stock Ownership Plan (ESOP)
• Education expense reimbursement
• Purchased leave scheme
• Paid parental leave - 12 weeks
• Public transport stipend
• Free snacks and (actually good!) coffee
• Team events and monthly socials

Universal Biosensors (UBI) is a world leading ASX-listed Australian company (ASX:UBI) which develops, manufactures and sells biosensors for use in several industries around the world. Our biosensor technology has been used in more than 10 billion measurements for blood glucose monitoring and blood coagulation in diabetes and coagulation patients worldwide. Recently, we have pivoted our technology into the wine industry with our global launch of SENTIA™ in early 2021 and veterinary industry with PETRACKR in 2023. In addition, we continue to develop new applications for our technology within human health, food and agriculture.

What you will do

UBI is seeking a highly motivated, enthusiastic and driven individual to join our sales & marketing (S&M) team at the Corporate HQ in Rowville (Victoria) as the Global Marketing Manager.

This role will be responsible for developing, implementing and maintaining a coherent UBI Global Marketing strategy, across all products as well as the corporate brand – with the overaching goal to achieve commercial objectives of the business.

This position also works in unison with other members of the S&M team by driving the CRM system to deliver maximum effectiveness and value for the business. You'll work to significantly enhance the profile and quality of the various online assets and direct marketing initiatives.

We are looking for a proactive candidate who is tertiary-qualified in Business/Marketing/Digital Media (or related) field with a minimum of 5 years’ experience in a similar role; experience in human health and/or medical device industry preferred.

The role will perform (but not limited to) the following activities:

• Prepare and execute a strategic marketing plan, ensuring portfolio and brand alignment to support the implementation of customer value selling approach
• Conduct market evaluation activities to identify opportunities for dynamically adapting marketing activities to product and/or regional requirements
• Work with the Sales leaders to ensure that the implementation of marketing plans is facilitated.
• Develop and execute marketing activities to meet business growth objectives
• Manage and meet advertising and promotional budgets for each annual cycle
• Design, prepare and implement an advertising and promotional program for the UBI business, meeting local activity needs within resource allocations.
• Monitor and report monthly tracking of A&P performance, modify promotional plans accordingly and manage geographic and business unit demands.

You are a self-starter with the ability to work autonomously and collaboratively – bringing knowledge and skills such as:-

• Proven track record in effective utilisation working with CRM tools.
• Thorough working knowledge in creating workflow/campaign automation using CRM, Adobe or similar graphic design tool.
• Demonstrated experience with numerous marketing tools including Adobe creative Suite, Google Ads and analytics, WordPress, marketing automation and CRM integration.
• Demonstrated track record of developing and successfully implementing marketing plans to achieve business results
• Intermediate to Advanced Microsoft Excel skills
• Experience with HubSpot as a CRM tool will be a bonus!

You will possess key qualities such as:-

• Strong team player with exceptional customer service
• Strong communication skills over phone, email and other online channels.
• Strong work ethic, positive attitude and high degree of self-motivation
• Well developed analytical, prioritisation and problem solving skills
• Strong commercial acumen
• Resilient, positive and not afraid of hard work
• Demand success in your role!

The successful candidate will enjoy the following benefits:-

• Training & Development
• Employee Assistance Program (wellness and counselling benefits)
• Vibrant & Collaborative Work Culture
• Novated Leasing via Salary Packaging

This is a rare opportunity with a strong and successful business for someone who has the ability to anticipate needs, innovate and flourish in a fast-paced environment! If you feel you’re ready to take the step forward, let's do it! Please apply with your current CV, highlighting your relevant skill sets and experience!

Please apply ONLY if you have full working rights in Australia

About Auror

At Auror, we’re empowering the retail industry to reduce theft and Organized Retail Crime, a $100 billion problem globally. It’s high-volume crime that’s increasingly organized in nature and is putting people, retailers, and communities at risk every day.

Founded in New Zealand, we’re working with some of the best and largest retailers in the world across Australasia, North America, and the UK.

Auror connects people with intelligence to reduce crime. As a company, we’ve built a high-performing, positive culture with a focus on providing an inclusive environment for a diverse team. If you’re excited about reducing crime and building safer communities, for everyone, then we want you on our team. 

About Customer Success at Auror

Customer Success at Auror is high impact. As we bring on some of the world's largest retailers a lot of our time is spent on planning and delivering large-scale rollouts, running training sessions for thousands of users and creating strategic engagement plans that ensure our customers see a reduction of crime and harm in their stores. And we are incredibly successful in doing this.

We pride ourselves on the partnerships we have with our customers. We have an incredible NPS score of 71.6 and continue to have high engagement and satisfaction from our customers.

About the role

Our Customer Success Managers build strong relationships with our customers through relational and strategic engagement, delivering results that have a true impact on retail communities. You will partner with key stakeholders and focus on ensuring their organisation is seeing the value and achieving real crime reduction outcomes from using the Auror platform.

Through running pilots and leading project rollouts, developing and delivering strategic engagement plans for our retail partners, you will identify ways in which customer and user engagement can increase, and champion relationships can strengthen. With the support of the Customer Success Specialists, you will run training and presentations to varying groups of stakeholders, users, and Police to help them realise the value.

Your Responsibilities

• Owning the customer success relationship and supporting commercial Account Management through partnership with our Retail Partnership Managers (Account and Sales managers)
• Working with our key champions to understand their priorities and how Auror can add value through ongoing strategic engagement at a market, regional, or user level
• Building proactive customer engagement plans to ensure our customers are reaching their user engagement goals
• Leading pilots & implementations with expert project management capability, focusing on our larger more complex retail partners
• Working with the Customer Success Specialists to surface platform wins and outcomes and sharing those learnings to key champions at Loss Prevention director-level
• Partnering with customers on Change & Process Management
• Analysing and utilising customer data and creating insights to drive better customer outcomes 
• Fostering collaboration across retail and law enforcement
• Collaborating with Product, both as a subject matter expert and a customer advocate
• Strategize on user engagement for a one:many approach through inbound support requests via in app messenger, phone, and email

To ace this role, you will have…

• Previous experience in Customer Success, Customer Care, Account Management roles preferably in the tech industry
• You are analytical and have the ability to turn data into insights to inform structured and strategic solutions
• Your strategic and big-picture mindset will see you using multiple data points to ensure that everything we do as a team contributes to Auror’s long-term goals 
• Have experience driving change management within business processes, systems and technology with a people-first focus
• Ability to guide our customers through rollouts and implementations, using your project management and people skills to make it seamless and successful
• Have the ability to see where our users are coming from, understand their day-to-day and be able to be empathic in their views
• Enjoy working as part of a team and build strong working relationships but can also be self-starting and able to work alone
• Have an interest in the tech industry and have knowledge of Auror’s brand and story
• Are happy to travel for regular customer meetings and events 

We are looking for people who demonstrate a strong alignment to our Guiding Principles (you can find these on our Careers page).

• Salary range: This will depend on the level of experience. We have scoped this role as an IC3 with a hiring salary range of $85,000 - $110,000 AUD
• Employee share scheme: You’ll own part of a company making a real difference!

• Flexibility: We are hard-working and outcome-focused, but recognise there is more to life than work. We promote a healthy work/life blend.
• Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy.
• Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including: Wellness Days (days that you can take for any reason whatsoever, not just for when you’re sick/ unwell), a wellbeing coaching service available for you and your family, and up to three expert sessions paid for every year.
• Family-friendly: We offer comprehensive parental leave and benefits for primary and non-primary caregivers, including a baby bonus and meals delivered to your door.
• Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills.
• Team love: We have regular team lunches and social events where most (if not all) activities are during work hours.
• Making an impact: You’ll work to solve interesting problems and help us keep communities safe.

With diversity and inclusion at the forefront of Auror’s guiding principles, we promote a culture that celebrates diversity and inclusiveness at Auror, regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.

Next steps:

If you’re excited about our mission and you have experience and a passion for this role, please hit “Apply” below. 

We’re proud that Auror is a place where everyone can learn and grow. So if you’re not sure that you tick all the boxes but feel you’re close to what we’re looking for, please apply anyway as we’d love to hear from you! 

Once you apply, you’ll hear from us to acknowledge your application. If you have questions about any of the above, or if you have any accessibility requirements, we’ll be able to help you from there.

Highgate is a leading manufacturer and supplier of packaging and processing consumables to food manufacturers across Australia.

We are currently seeking a detail-oriented and experienced Quality Assurance and Compliance Manager to join our growing business, working from our state-of-the-art Melbourne office and warehouse facility in Truganina.

Supported by management, your role will be to take ownership of all facets of the management of our HSEQ system, including:

• Ensure compliance with ISO/FSSC22000 GFSI food safety and ISO14001 environmental standards, taking responsibility to implement changes and continuous improvements.
• Owning the process of quality issue resolution from start to end, engaging all relevant stake holders.
• Proficient response for customers & staff to quality issues & questionnaires, providing technical support, and sustaining customer loyalty by delivering a positive experience.
• Conduct quality assurance investigations of non-conforming products and processes, including identifying underlying causes, and developing and coordinating recommended corrective actions.
• Analyse trends, targeting root causes to develop and implement solutions to reduce customer facing impacts. 
• Develop strategies to promote and instil a robust food safety & quality culture.
• Develop environmental innovations to improve the EMS and reduce our ecological impact.
• Lead CI to ensure successful integration of the company’s FSMS, EMS & WHS systems, with the objective of proactively preventing problems.
• Induct, Train and ensure Competency of HSEQ Team Members (and other areas with HSEQ System Interactions) for compliance. 
• Generate reports and analyse KPIs related to complaints, customers, vendors, query close out, CRM, etc.
• Management of inventory quality, ensuring new deliveries meet our standards.
• Assistance with supplier returns by reason of quality.
• Registration and compliance of products for HACCP certification.

Minimum requirements needed for this role include:

• 3+ years’ experience within Quality Assurance, having maintained a QMS system encompassing ISO compliance, including adherence to changing legal requirements.
• Skills with auditing, compliance and working within a team to drive change.
• Sound experience across managing HSEQ functions.
• Proficient in data analysis tools for identifying improvement areas e.g. Advanced Excel.
• DMS SharePoint experience will be advantageous.
• Excellent communication and organisational skills.
• Excellent attention to detail and accuracy.
• Ability to work autonomously.
• Be solutions focused with ability to make quick and correct decisions.
• Qualification and training to support your application.

Benefits we offer include:

• Rewarding remuneration, and additional bonuses and rewards
• An inclusive, fun recognition program
• Full time, long-term career opportunity
• Young, passionate, and energetic team
• Positive, happy, and fun working environment
• Recently built office and warehousing facility with excellent amenities

You can learn more about Highgate by visiting our website: www.highgategroup.net.au.

Training will be provided, but you'll have to be a fast learner with experience and talent, and have an outgoing, passionate, positive attitude.

If you would like to join a winning team, and you can see yourself excelling as a result of working within the dynamics of this culture, we're very keen to start our interview process so you can convince us!

We look forward to receiving your application.

Note - only successful candidates will be contacted.

Must be living in Australia, and be willing to work from our Melbourne (Truganina) office.

Are you ready to join Australia’s newest service provider that puts both participants and staff first?

Be part of the Incluso service journey, where we aim to become Australia’s leading service provider in accommodation, respite, and support services.

At Incluso Services we are focused on “Building the World that we Want” and as such, ensuring that people with a disability are well cared for and can access high quality community engagement services. Our mission is to help people with a disability and their families to be more independent and have greater choice and control over their quality of life.

We’re excited that we are looking to expand our team and we’re on the hunt for a NDIS Support Coordinator Team Leader.

The Role

We’re on the lookout for an experienced, reliable, dedicated, compassionate and empathetic Support Coordinator Team Leader who wants to make a difference by leading our Support Coordination Team and support our participants in reaching their aspirations and leading fulfilling lives.

What you’ll be doing:

As the Support Coordinator Team Leader at Incluso Services you will be responsible with engaging both internal and external stakeholders, from the first contact with participants, to onboarding and continue with ongoing service delivery. You will need to be able to manage multiple priorities, lead your team and deliver specialist assistance to participants that require a higher level of Support Coordination.

What you’ll bring:

• Exceptional customer engagement skills and experience, delivering high quality, individually tailored service.
• A solid understanding of the person-centered approach, the principles of the NDIS and the National Disability Service Standards, with experience working within the NDIS and/or disability sector.
• Efficiently allocate referrals to ensure prompt access to appropriate services for NDIS participants.
• Create, review and revise NDIS Service Agreements as needed.
• Collaborate with NDIS stakeholders to convert inquiries into referrals while maintaining exceptional client service.
• Work closely with operational team members and leaders to ensure a positive intake and service delivery process.
• Manage new and existing funding requests to ensure NDIS funds are available for service.
• Provide high quality and tailored advice to participants who are navigating the NDIS.
• Conduct face-to-face meetings with clients, including families and stakeholders, as necessary.
• Ensure robust case management activity with all activity entered into the system, ensuring all progress, plans, communications and interactions with participants and stakeholders are clearly documented.

What we would like you to have:

• Established networks within the NDIS and Northern Suburbs Community.
• Experience in a similar role or previous Level 3 Support Coordinator Experience.
• Authorised to work in Victoria.
• Valid Victorian Driver License
• An understanding of the NDIS, disability, and community services sector
• Relevant Qualifications: such as Bachelor of Psychology, Certificate IV in Community Services or studying towards relevant qualification will be highly regarded for these positions.
• Minimum 2-year industry experience
• Ability to actively navigate and adapt to change.
• Working with Children Check
• NDIS Worker Screening Check
• First Aid/CPR Certificate

What we offer:

• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We offer an Employee Assistance Program for support and because time out is so important.
• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalised career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• Lastly, we offer our team members the day off on their birthday!

If you're viewing this ad and don’t quite tick off the whole criteria list BUT and you’re keen to take on a new challenge and you think you’d be a great fit at Incluso Services, we encourage you to take that leap and hit the "Apply" button.

Apply today and help us in building an organisation that celebrates all, where inclusion is second nature, and where everyone is heard. 

When you join Incluso Services, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

Are You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies!

At Centorrino Technologies, we're not just another tech company – we're a community that thrives on excellence. We're thrilled to announce our certifications as a Great Place to Work for 2023, Best Places to Work for 2022 and 2023, and Best Places to Work in Tech for 2023.

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we give you the freedom to choose between a Mac or PC and offer cost-price tech discounts so you can stay up-to-date with the latest trends.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalized career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

We are looking for a dynamic and results-driven professional to join us as Account Manager in Victoria.

Highgate Group is a leading supplier of packaging and processing consumables to meat processors and food manufacturers across Australia.

We are seeking an experienced Key Account Manager to join our fast-paced, growing team. In this exciting role, you will build relationships and grow sales with existing and new customers across VIC & SA.  

Responsibilities:

• Manage and grow existing key accounts across Melbourne Metro, Western Victoria, and South Australia.
• Conduct face-to-face meetings 3-4 days a week.
• Proactive telephone calls to generate and follow up sales opportunities and close deals.
• Discover customer pain points and present best suited tailored solutions.
• Passionately promote Highgate Group’s products and solutions at every opportunity.
• Demonstrate a driven and pleasantly persistent attitude, whilst upholding company core values and standards.
• Work closely with the internal sales team and business development managers.
• Maintain and update information regularly in the company CRM system.
• Work autonomously with a self-motivated and determined approach, collaborating effectively inside and outside the organization, meeting attendance requirements, and producing quality work and results.

• Minimum 3-5 years in a similar role, demonstrating strong sales skills.
• Trustworthy and professional, with a positive can-do attitude.
• Team player with strong work ethic and self-motivation.
• Strategic sales approach, with the hunger to grow customer spend and maintain margins.
• Ability to listen and understand customer needs and requirements.
• Consistent record of exceeding sales targets and KPI's.
• Excellent organisational and time management skills.
• Attention to detail and accuracy, with excellent presentation and communication.
• Outstanding ability to work autonomously with a proven track record in remote capacities.
• Current driver’s licence with a good record.

What’s in it for you?

• Training Programs: Extensive product training to commence with.
• Attractive base salary with a rewarding bonus program.
• Long-term career in a safe, secure and growing industry.
• Work together with a young, passionate, and energetic team.
• A welcoming team where the contributions of every team member are truly valued.
• Company Vehicle + Fuel Card + Laptop + Phone + Uniform provided

This is a sales team like no other, and we offer an attractive salary package to the right person.

You will be provided on-the-job training, but you'll need to be a fast learner with great sales and relationship skills and have a passionate, positive attitude.

If you are seeking a challenging yet rewarding opportunity and possess the necessary skills and experience, we invite you to join our dynamic sales team at Highgate.

Note – As part of our hiring process, successful candidates will be required to complete a short video questionnaire, an online skills assessment, and pre-employment medical. Only shortlisted applicants will be contacted.

No agencies please.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Title:

The Company

Kellogg Brown and Root (KBR) is a leading Defence and Government professional services provider. KBR Australia has been engaged in working with Defence and Defence Industry for over 20 years and has core competencies in program and project management, engineering, asset management, integrated logistics support, procurement and training solutions, and provides in-depth expertise to a wide range of projects within the Defence sector.

The Role

As the Talent Acquisition Manager for the fastest growing division of KBR globally you will be key to continuing that growth. You will ensure excellence in the operational delivery of talent acquisition solutions and lead by example in providing an exceptional experience for candidates and hiring managers, as well as expert advice and guidance throughout KBR’s hiring process to the team and business stakeholders.

As a subject matter expert in talent acquisition, you will manage the hiring and pipelining of talent for KBR’s Government Solutions business, with a focus on continuous improvement and governance of the team to manage risk. You will also help to drive innovation in sourcing strategies, employer branding and attraction and retention of top talent more broadly.

Leading a high-performing and close-knit team who are recognised across the business for excellence, you will provide instruction and mentorship to other team members whilst ensuring consistency in hiring processes, playing a key role in assessment and hiring decisions, and ensuring quality of hire and quality of service across your portfolio.

Required Qualifications, Experience and Knowledge

• Significant experience in talent acquisition, ideally at a mid-to-senior level

• In-depth knowledge of full-lifecycle talent acquisition and employer branding best practice

• Strong experience with HRIS, ATS and talent acquisition tools with a focus on data integrity

• Excellent written and verbal communication skills are a must, as is attention to detail

• The ability to effectively coach and mentor, and to measure performance and apply standards

• You must be an Australian Citizen with a current AGSVA clearance or the ability to obtain one

Desirable Experience

• Australian Defence Industry experience

• Internal talent acquisition experience

• Experience working for a global organisation with involvement across the Asia Pacific region

Benefits of KBR

KBR is committed to supporting the professional development of staff at every stage of their career through in-house training, performance rewards and structured career paths. We offer a competitive package of lifestyle benefits that include family-friendly work hours. KBR is an equal opportunity employer committed to providing an inclusive and diverse work environment. We encourage candidates of all abilities to apply.

If you’re ready to shape tomorrow, let’s get started. Apply Now!

As a Major Service Provider of the Australian Defence Force, a security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

Additional benefits include:

• Bonus schemes
• Professional development opportunities
• Income protection
• Salary packaging and Novated leases
• Life/Health insurance discounts
• Free parking (some sites)
• End of trip facilities (some sites)
• Employee stock purchase plans
• Competitive paid parental leave
• Paid reservist leave
• And much more!

#LI-JB1

We’re Civica and we make software that helps deliver critical services for citizens all around the World. From local government to central (federal) government, to education, to health and care, over 5000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work across the globe supporting the needs of citizens and those that service them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to champion the use of technology in public services, to improve outcomes for citizens and public sectors organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

As a People Operations Manager, you will ensure a high quality of service is delivered to colleagues in APAC whilst also ensuring that employee relations are managed effectively, mitigating risk across the Region. You will collaborate closely with HR Business Partners, leadership, and employees to promote a harmonious work environment and free from risk of litigation.

Key Responsibilities:

• Track & oversee case load of ER activity and provide coaching and training to team members
• Lead the development, review, and update of high-quality HR policies and procedures
• Facilitate the resolution of workplace conflicts through effective mediation, coaching, and intervention strategies
• Line mange a team of People Coordinators maximising the performance of the team, always ensuring a high level of engagement
  

Desired Skills:

• Proven experience within People Operations or similar role for a global company (UK, North America, India, Singapore and Australia)
• In-depth knowledge of employment laws, regulations, and HR best practices
• Strong interpersonal and communication skills, with the ability to handle sensitive matters with discretion and diplomacy
• Familiarity with HRIS and case management systems.

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Who are we?  

Humanforce provides the market leading, employee-centred, intelligent, and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll - without compromise. Humanforce was founded in 2002 and has built strong foundations with our 2300-strong customer base and over 600,000 users across a wide range of industries, including aged care, childcare, hospitality, retail, local government and more. Today, we have offices across Australia, New Zealand, and the United Kingdom. 
 
Our vision is to make work easier and life better by focusing on the needs and fulfilment of frontline workers, and the efficiency and optimisation of businesses. 
Humanforce solutions are designed to help clients drive engagement and productivity for their frontline workforce, with an intelligent, cloud-based platform for employers and managers, and a user-friendly mobile app, specifically designed for employees in their flow of work. 
 
We are on a mission to deliver an exceptional employee experience for workforces by offering a compelling employee value proposition and great work effectiveness through connection, development and wellbeing while delivering intelligent manager automation to drive cost optimisation, increased productivity, and growth, and enhance compliance confidence for businesses as they adapt to evolving challenges and objectives. 

What you’ll do

• Lead simultaneous software implementation projects, from kick-off calls to go-live and post-training reviews, ensuring projects are completed within budget and TTV timeframes are met.
• Collaborate with a team of consultants and developers to customise and develop software solutions, fix bugs, and deliver top-notch customer experiences.
• Deliver system training to new and existing customers, keeping them up-to-date with the latest system features and best practices.
• Assist customers with software configuration to meet their changing needs and ensure optimal system performance.
• Ensure billable utilisation targets are met and engage with sales teams, implementation consultants, and customer support to deliver exceptional service, both in person and remotely.

• Effectively communicate with customers, manage their expectations, and identify new opportunities for training and consulting services.
• Manage project scope, timelines, and budget to deliver reference-able customer projects and achieve KPIs set with the relevant Delivery Services Manager.

What you'll need?

• 10+ years experience with WFM, Payroll, or CRM software is essential in this role!
• We need someone who has a proven track record of delivering multiple concurrent software implementation projects - so if you're up for the challenge, we want to hear from you!

• Your excellent English written and verbal communication skills will be essential to manage customer expectations and to effectively train and communicate with our clients.
• Solid knowledge of software project management principles and methodologies will be critical to ensure successful project delivery.
• We're looking for someone who can work autonomously while maintaining a high level of professionalism.

Our values  

• We are bold  
• We are all in  
• We are customer obsessed  
• We do what we say  
• We are good humans  

Our approach to flexibility  

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms. 

Benefits 

• A flexible working environment  
• The opportunity to be part of a fast-growing tech company   
• A focus on development with access to LinkedIn Learning   
• Paid parental leave and Quarterly Wellbeing Days   
• Employee talent referral scheme (know great people, be rewarded)   
• A fun and friendly culture working with passionate and talented people   
• A work environment where you can genuinely improve the world of work! 

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.  

We are a 2023 Circle Back Initiative Employer and commit to respond to every applicant