Total 30 general manager job vacancies in Sydney Olympic Park

• Leadership role within Rest's P&C team - 12 month parental leave role 
• Hybrid working - blending work from home and office
• Interviews will be in early 2025 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Your role will work closely with the Chief People Officer (CPO)  to embed and develop the People & Culture operating model structure and rhythm. You will assist with setting up reporting frameworks and meeting cadences; playing a lead role in preparing and drafting Board and Committee papers and liaising with CoSec and supporting delivery of key P&C strategic and BAU work. This will include support on key strategic functions as well as the day-to-day priorities and management responsibilities for the CPO as required.

• Serve as a thought partner to the CPO, offering them and their direct reports perspectives they might not see by using data and “joining the dots”, uncovering or helping the team uncover new possibilities and challenging ideas before they are committed to action.
• Maintain awareness of the external and regulatory landscape and develop strategies to achieve business outcomes.
• Work closely with the Head of Governance & Integrated Planning on the coordination of delivery of P&C strategic planning and BAU initiatives 
• Work with the CPO and leaders of the P&C team to prepare and communicate key priorities across the team 
• Work with the P&C leaders to provide ad hoc support, particularly on matters requiring strategic insight and input (e.g. paper drafting).
• Ensure the key P&C messages for internal and external meetings are succinctly and efficiently developed 
• Ensure a central repository of key documents, artifacts, ‘key facts’ is maintained and updated for use by P&C and the team. 
• In conjunction with CPO’s EA, work together to design and administer key operating rhythms, meetings and governance oversight 
• Assist in the preparation of P&C reporting and other Board & Committee papers 

• 2 x roles, can be Sydney or Melbourne based 
• 2nd LOD
• Work for a leading Industry fund  

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Your role will work with the Head of Operational Risk to support the effective operation and optimisation of the Rest risk management framework, including the provision of risk management education and advice to ensure the maintenance of appropriate risk management culture and capability across the business. 

Key Responsibilities:

• Partner with the business to support and improve Rest's Operational Risk Management Framework
• Provide risk education, advice, and training to first line risk teams and the broader business
• Oversee the effectiveness of risk management policies and practices
• Support the monitoring, review, and reporting of the Risk Appetite Statement and associated key risk indicators
• Enhance risk culture and awareness across Rest business units
• Undertake second line assurance reviews and prepare risk reporting for Executive Leadership and Board/Committees
• Provide risk support and advice on regulatory reviews, change initiatives, risk incidents, and compliance breaches
• Support the implementation of CPS230 and associated business resilience practices
• Assist with the identification of risks, controls, and obligations of critical operations
• Support the implementation of the new risk system and uplift the quality of risk data
• Contribute to the roll-out of new business continuity obligations and plans

• Financial Services - Join an Award-Winning Superannuation Fund Provider
• Execute the Risk Management Framework within the Service Model Transformation 
• 12 Month Fixed Term Contract 
• Sydney Located - Hybrid Working (Blend of Sydney CBD Office and Home) 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job 

The primary purpose of this role is to execute Rest risk management framework within the Service Model Transformation Program. This role involves identifying, assessing, and mitigating risks that might impact the successful delivery and completion of program, and manage risks introduced into the business as a result of the transformation.

The individual will report to the Head of First Line Risk, and work closely with the Portfolio Director, project managers and key business and project stakeholders to ensure that all SMT project streams are executed with a clear understanding of potential risks and that appropriate risk responses are integrated into project planning and execution.

Key Accountabilities/Responsibilities

• Performing 1st Line of Defence risk project delivery and delivered risk assessment on all project streams. This will includes ensuring the project adhered to the Risk Management Framework.
• Develop risk response strategies to manage identified risks effectively.
• Performing risk assessment across the all the project streams, aggregation of all the projects risks and determining the overall impact to the SMT program risk profile.
• Work closely with project managers to integrate risk management into the project lifecycle, and oversee maintenance of the RAID register.
• Provide regular reports to the Portfolio Steering Committee on the status of the project risks and the effectiveness of mitigation strategies. This will include escalation of significant risk issues promptly.
• Ensure the project risk management activities comply with Rest policies and frameworks and regulatory requirements.

• Experienced Vendor Management professional from a regulated environment required for lead role in IT function
• Permanent role based in Sydney or Melbourne
• Genuine Hybrid working environment 

The primary purpose of the role is to ensure the effective and efficient management of Rest’s technology service providers. The role needs to ensure that all technology contracts meet Rest’s and regulatory compliance standards and that vendors continue to meet their contractual obligations in regard to performance, risk management and compliance. You will support the General Manager, Enterprise Architecture & Technology in selecting the right service providers and ensuring they deliver optimum value within Rest’s Risk appetite.

Key Accountabilities/Responsibilities

1. Work closely with DTD leadership to create and maintain sourcing plans for key technology services
2. Implement enterprise service provider management policies/frameworks for DTD service providers 
3. Maintain a RACI identifying the key roles and responsibilities involved in the governance of DTD service providers 
4. Collaborate with strategic procurement team to ensure that all contracts reflect necessary technology standards including regulatory compliance obligations.
5. Cultivate and maintain strong relationships with key technology service providers
6. Support vendor relationship owners in creating, implementing and maintaining vendor management plans
7. Work closely with internal stakeholders and external suppliers to support the resolution of any contractual compliance issues. 
8. Maintain current knowledge of industry trends, market conditions, and regulations affecting technology service providers 
9. Ensure vendor governance forums are run consistently and effectively
10. Prepare and present comprehensive reports to senior management regarding vendor performance

• New role – 2 year fixed term contract working closely with the People & Culture Group
• Experience in HR/People function highly desirable - e.g. workplace health and safety, employee relations, culture risk management, talent risk management
• Linkedin top 5 places to work
• Hybrid working as standard

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

As Risk Manager you will be reporting to Head of Risk, Strategic & Corporate Affairs Group, while working closely with the People & Culture business unit in a Line 1 Risk Management role to identify risk and improve the control environment, provide assurances that our internal and external operations are conducted in line with our risk appetite; identify opportunities for delivering improved service and providing subject matter expertise to the broader Rest business where required. You are committed to identifying potential risk & ensuring appropriate controls are put in place. You will be focusing on reducing risk exposure while improving the effectiveness of key processes and controls.

• The key responsibility is to assist with the day-to-day management and oversight of the P&C business and ensure relevant regulatory and compliance requirements are satisfied by implementing the Risk Management Framework.
• Ensuring a sound control environment is maintained as part of BAU and change business activities in support of the Super Simple Strategy.
• Input to design and testing of appropriate controls and standard operating procedures when needed including enhancement of existing risk monitoring.
• Undertake activities to ensure policies and procedures are appropriately embedded into business operations.
• Monitor risk and perform Control Self-Assessment, identifying any issues / controls gaps and address root cause by improving controls.
• Proactively manage open issues including audit issues and incidents ensuring that the business is on track with remediation and providing timely responses.
• Support end to end processing for all raised incidents, including root cause analysis, systems and reporting, and post review.
• Provide expertise to the P&C team activities in Risk Management and build knowledge in the team to enhance a positive risk culture.
• Preparation of risk materials and content for various risk forums at Rest.
• Preparation of risk content for ELT and RC meetings.

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

We are seeking a Senior Project Manager to join our dynamic team in Sydney, Australia, for a 12-month fixed-term contract. This role will focus on managing complex projects within the insurance and superannuation sector, driving innovation and efficiency in our operations.

• Lead and oversee multiple high-impact projects in the insurance and superannuation domain, ensuring timely delivery within budget and scope
• Develop and maintain comprehensive project plans, including risk assessments, resource allocation, and budget forecasts
• Collaborate with cross-functional teams to define project objectives, deliverables, and key performance indicators
• Manage stakeholder expectations and communicate project status, risks, and issues to senior management and key stakeholders
• Implement and maintain project management best practices, methodologies, and tools across the organization
• Identify opportunities for process improvement and efficiency gains within project delivery
• Monitor industry trends and regulatory changes to ensure project alignment with compliance requirements
• Mentor and guide junior project team members, fostering a culture of continuous improvement and knowledge sharing

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

The Senior Business Process & Change Manager will work closely with the IS&T functional leaders, Project Delivery Teams and impacted stakeholders across Investments to define target business process operating models and embed operating model and business process changes in the business. This will involve building a business process change strategy, articulating the change to senior leadership and delivering on the change strategy.

Key Accountabilities and Responsibilities 

The Senior Business Process & Change Manager’s responsibilities include: 

• Apply a structured approach to organisational change management, ensuring articulation of scope, benefits and business outcomes of change required. 
• Design & drive the adoption of target operating model change through collaboration with stakeholders and development of a sustainable future state operating model.   
• Take an active and senior role in maturing the change practice within Investments to ensure focus on people and successful transition to business as usual. 
• Work with Business Process Analysts to ensure requirements are clear and process maps are reflective of end-to-end business processes. 
• Work with IS&T functional leads and project managers to ensure change activities are integrated in the schedule and provide expertise, direct support and coaching to impacted teams as they move through the change, including parallel runs.  
• Work with Project and Business Teams to support the training processes for business adoption of the operating model / business process changes.  
• Plan, communicate and manage the SMEs time and capacity requirements that can be tracked in a Change Impact Heatmap for presentation to the Investments Steering Committee and MIC members 
• Prepare Status Reports for required Steering Committee and other governance forums.  

• New role with significant impact
• Deliver in a purpose led future focused environment
• Hybrid working as standard

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

An excellent time to join Rest as we move further forward with our strategic roadmap.

The Strategy Manager works across the Rest Executive leadership team, Board, and senior leaders and specialists at Rest to:

• Support the design and delivery of the overall Rest-wide strategy process, including Board-level and Executive-level strategic planning.
• Support the development of an industry-leading strategic vision for Rest, working collaboratively with key internal stakeholders (Executive, and other relevant leaders).
• Provide strategy consulting through delivery of specific projects as required.

Summary of key accountabilities: 

• Strategic Planning: Support the design and delivery of the overall Rest-wide strategy process, including Board-level and Executive-level strategic planning as well as an industry-leading strategic vision for Rest.
• Stakeholder Management: Working collaboratively with key internal stakeholders (Board, Executive, and other relevant leaders).
• Project Leadership: Manage and/or support strategic projects from inception to completion, ensuring they align with defined objectives and deliver the intended results. This includes defining the approach and managing timelines as well as driving high quality insights and recommendations.
• Cross-functional Collaboration: Work with various teams to lead and/or support strategic projects and other activities as required.
• Experience design: Apply member-centric design in strategy development.
• Market and Internal Analysis: Conduct comprehensive industry, market, internal and competitor analyses/benchmarking to inform strategic decisions.
• Board and Management Reporting: Preparing regular Board and Management reporting that outlines progress against our strategy and key member outcomes.

• New role - showcase your depth of expertise in Superannuation
• Join an industry leading, highly experienced team
• Hybrid working as standard 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Reporting to the Senior Business Development Manager, the Business Development Manager at Rest is instrumental in identifying and securing new employer partnerships to expand our Number of Members (NOM) in alignment with strategic goals. This role involves identifying prospective employers, cultivating relationships with potential employers, enhancing awareness of Rest's offerings, and ensuring positive engagement with our brand. At Rest, our purpose is to create super our members love, and our mission is to make super simple. Your role is critical in achieving this.

• Drive new business acquisition for Rest Super, focusing on strategic relations and managing a robust pipeline.
• Foster growth within existing employer networks and their parent companies.
• Utilise Rest data analytics to pinpoint viable business opportunities.
• Engage with prospects through networking events and association partnerships.
• Deliver a compelling value proposition to employers and continuously seek improvement.
• Collaborate with Relationship Management teams to grow client accounts and develop tailored solutions.
• Maintain accurate reporting and documentation for key business opportunities.
• Take the lead in sales initiatives during the onboarding and transition of new business, representing the Business Development team with professionalism and expertise.
• In-depth knowledge of the default superannuation landscape and a comprehensive grasp of the offerings presented by our key competitors in the market.
• Contribute to strategic planning within the business unit, ensuring alignment with Rest’s vision and mission.
• Uphold compliance with industry regulations and company policies, while managing associated risks.
• Champion innovative approaches to enhance the business acquisition process, customer experience, and overall service delivery.

• 2 Year Fixed Term Contract
• Linkedin top 5 Places to Work
• Hybrid working as standard 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Primary Purpose

As the QA Practice Manager, reporting into Head of QA, responsible for leading and managing Rest’s Testing and Quality Assurance functions across the assigned team, including people leadership, service support, and quality management. This role ensures the safe, effective, and efficient delivery of strategic and operational risk changes at Rest. 

Responsible for driving initiatives to standardize and enhance QA practices across projects & Stable Teams, implementing best practices, and ensuring consistency and efficiency. This role also involves evaluating and adopting modern testing tools, refining methodologies, and developing robust templates aligned with industry standards, all with the goal of fostering a culture of quality throughout the delivery lifecycle. 

Key Accountabilities/Responsibilities 

• Lead, manage and develop a team of QA professionals, driving engagement, performance and risk management, overseeing service quality and compliance, to enable project delivery that meets our key performance objectives and key stakeholder satisfaction. 
• Provide senior QA services to assigned strategic and operational risk change initiatives applying Rest standard frameworks, Tools and/ or support the Head of QA, providing industry best practice subject matter expertise and supporting the development of QA capability maturity including competency, process, and tool (Automation, Performance etc) development.  
• Contribute towards uplifting and implementing QA Roadmap initiatives cross functional and non-functional streams in collaboration with Head of QA and other QA Practice Managers.  
• Lead collaboration with other members of the Rest Delivery Teams (Investments, Transformation, Member and Services), to understand project/program QA resource requirements and then planning the resources provisioning & onboarding based on project timelines.  
• Lead collaboration with Third Party Vendors who deliver for Rest, to ensure adoptions of the Rest Enterprise QA strategy framework and highlight risks, issues, and dependencies impacting quality of delivery. 
• Collaborating with Project Managers, Business Analysts, Test Leads, and other stakeholders to ensure the accuracy and timeliness of the testing phases and to identify and escalate any issues or gaps 
• Provide Quality Assurance oversight for the Program & Project delivery in DTD PD and manage multiple dependencies and interdependencies, applying agile, waterfall and lean delivery principles as appropriate  
• Manage influential stakeholder relationships, negotiations and leadership across multiple segments and geographies, ensuring alignment and collaboration on test & QA objectives and outcomes 
• Provide guidance and support to QA team members, helping them develop their skills and knowledge in testing practices. Foster a collaborative environment that encourages continuous learning and professional growth. 
• Assess the performance of QA team members, setting clear goals and providing constructive feedback. Create development plans to help individuals achieve their full potential and align their growth with the organization's objectives. 

• Fantastic Opportunity to Contribute to the Delivery of WHS Initiatives and Programs
• 2 Year Fixed Term Contract 
• Sydney Located 
• Hybrid Working - Blend of Sydney CBD Head Office and Home

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

Contribute to the delivery of initiatives and programs that supports Rest’s strategic direction on physical and psychological wellbeing, health and safety.

Key Accountabilities /Responsibilities 

• Contribute toward the delivery of initiatives and programs to support and improve the physical and mental health and wellbeing of our people.
• Maintain compliance with relevant Acts, Regulations and codes.
• Engaging and collaborating with people leader to meet legal obligations and ensure compliance.
• Management of the wellbeing, health and safety management framework, including implementing procedures and programs which support Rest’s strategic objectives.
• Provides operational support for coordinating and conducting health and wellbeing audits, risk assessments and incident investigations.
• Provide advice and guidance to Leaders and people on health, safety and wellbeing matters and the interpretation of related Rest policies and procedures.
• Consult and communicate with all levels of employees.
• Collate, analyse, interpret, evaluate and present data regarding health and wellbeing activities for reporting and decision-making purposes.
• Monitor the effectiveness of wellbeing, health and safety framework and implement strategies to continuously improve the quality and effectiveness..
• Promote a health and wellbeing culture and advocate to embed wellbeing, health and safety principles in individual and organisational performance indicators.
• Stay updated with legislative changes and communicate required updates
• Develop WHS reports for senior management.

• New role working with an industry leading team
• Deliver in a purpose led forward thinking organisation
• Hybrid working as standard

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

A new role working closely with the Head of Public Policy, you will have the opportunity to deliver on your extensive policy knowledge and expertise. 

The Senior Manager, Public Policy seeks to positively influence public policy in support of the best financial interests of Rest members, by working both internally and externally with a range of senior stakeholders.  

Development of public policy positions

• Working with the Head of Public Policy, work collaboratively with senior leaders and subject-matter experts across Rest to develop relevant public policy positions to enhance member investment returns.   
• This may include working across policy areas as diverse as superannuation policy, regulation of investments and taxation settings, and thematics as broad as Climate Change and Net Zero transition, clean and affordable energy, agriculture, social and affordable housing, decent work, gender equity and social and economic inequality.  
• Work to ensure policy positions are integrated, consistent, robust, aligned, evidence-based and clearly documented in Rest’s Policy Position Register.
• Prepare high-quality submissions to government on issues that are important to Rest and its members, or consult to others within Rest who are preparing such submissions.
• Prepare high-quality policy documents, white papers, position papers, presentations, briefings, etc, informed by insights and evidence which demonstrates a close connection to Rest members’ best financial interests.
• Collaborating with relevant internal teams, maintain a comprehensive and up-to-date view of policy positions held by key stakeholders and associated groups including peak industry bodies.

Supporting public policy and advocacy agenda

• Working with the Head of Public Policy, work collaboratively with senior leaders and subject-matter experts across Rest to support the development of policy advocacy strategies to further Rest members’ best financial interests, including through preparation of research, meeting briefs, advice and other strategic inputs, and through external engagement representing Rest with relevant government and industry stakeholders.
• Work to support the development of proactive advocacy strategies for policy associated with Rest’s prioritised Sustainable Development Goals of Gender Equality, Affordable and Clean Energy, Decent Work and Economic Growth, Reduced Inequalities and Climate Action.  

Advisory and Consulting

• Provide advisory and consulting support across Rest Investments to assist in the creation, development and application of policy positions and advocacy in Rest members’ best financial interests.
• Liaise and advise as required with the Executive and other senior leaders and specialists across Rest.
• Work collaboratively as necessary with the Communications and Community team, Responsible Investments & Sustainability team, investment asset class teams and others as required on policy-related responses related to member and other stakeholder enquiries.

• 12 Month Fixed Term Contract
• Work on a variety of IT-related projects
• Great flexible working environment

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

Key Accountabilities/Responsibilities

• Delivery – Manage projects from initiation through to closure, to ensure that projects are appropriately structured to achieve the maximum chance of success (time, budget, scope, quality).  Ensure efficient and timely monitoring and reporting to required stakeholders.

• Financial Management – Manage the preparation of project cost estimates for gating submission/funding approval, and subsequently manage and report project delivery against agreed costs, to; maximise operational efficiency, optimise the cost / benefits of resource mix, forecast and manage the cost impacts of scope change.
   
• Benefit Management –Monitor benefits against what was predicted in the business case and ensure all participants are informed and involved throughout the change programme. Awareness of dependences between the project and its benefits and actively managing these in liaison with the impacted REST business units.
   
• Stakeholder management – Engage, inform and negotiate with regulatory change stakeholders, particularly the sponsor, business owner, impacted Rest business units, vendors and parties responsible for the services after project completion, to identify, manage and monitor compliance with reform obligations.
   
• Project Governance – Adherence to Rest delivery methodology and governance framework to ensure stakeholders have a clear understanding of their role and that the required decision making and escalation processes are in place to help achieve the required outcomes.
   
• Partner and vendor management – Manage vendors to deliver solutions for the project to ensure adherence to schedule, quality outcomes, cost effectiveness, appropriate risk management and seamless integration with other project delivery streams, including:
  • Define the commercial framework/terms;
  • Monitor and report progress and performance against agreed deliverables and quality and performance expectations;
  • Manage contractual performance and quality, ensuring program requirements are met effectively/efficiently and problems are managed and escalated when required.
• Risk and Issue Management – Effectively manage risks and issues by identifying and documenting risks and issues to projects and developing effective mitigation/management strategies according to Rest risk framework by:
  • Leading and managing the identification of risks and impacts associated with project delivery.
  • Managing and leading the development of risk mitigation plans
  • Facilitating informed risk management decisions by reporting and communicating risk assessments and plans to the necessary stakeholders
  • Direct the identification, monitoring, reporting and escalation of issues and/or problems associated project delivery, including challenging and influencing stakeholders as required to enable the achievement of project deliverables and benefits.
• Lead, mentor and guide project team members to:
  • Ensure that resources are optimally utilised.
  • Build capability across Rest on methods, techniques, and approaches to project management

• Opportunity to develop & lead the Scrum Master Practice 
• 2 year fixed term contract
• Top 5 LinkedIn Company

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

Are you an Scrum Master with experience of leading a Scrum Practice and developing both the people and capability of the practice?

Rest Super continues to develop its Scrum practice capability and Agile methodology way of working to drive consistent quality and governance across the organisation. To enable us to do this, we wish to engage an expert Scrum Master with a history of developing people, services, performance, frameworks and capability, resource management, partnerships and stakeholder management.

As an integral member of the Portfolio Delivery Senior Leadership Team, you will provide strategic thought leadership, collaborative operational improvement and business unit management support for the broader PD function.

Key Accountabilities/Responsibilities

• Provide strategic thought leadership to the Portfolio Delivery function, the Scrum Manager Practice and agile ways of working at Rest, including strategy, innovation, employee value proposition, integrated operational improvement and best practice techniques tailored to Rest needs.
• Design and oversee quality of Scrum Management services, responsible for achieving key performance targets and practice objectives related to change planning and execution, stakeholder satisfaction and capability maturity. 
• Develop and manage the Scrum Management capability maturity roadmap and responsibility for the Scrum Management and agile ways of working frameworks including processes, policies, exemption management, tools, competencies and knowledge management.
• Strategic resource management includes workforce planning for future skill requirements, talent acquisition, managing an optimal balance of permanent and contingent resources to develop IP, engagement, performance whilst minimising cost and risk.
• People leadership and development, role model the Rest values and drive employee engagement across the DTD and broader Rest teams.
• Work with our key internal and external partners to provide safe, efficient and effective Scrum services, proactively manage our key PD stakeholder relationships.
• Provide proactive business unit management support to GM Portfolio Delivery.
• Support and enable the transition and management of agile ways of working at Rest.

• Senior Leadership role within Rest's People & Culture team
• Hybrid working envionment with a focus on outcomes
• Sydney or Melbourne location 

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

The General Manager of People Solutions and Services is pivotal in driving operational excellence within the P&C department. This strategic leader will focus on optimising service offerings, enhancing employee experiences, and improving accuracy and efficiency in all operational processes – as well as strategically leading the remuneration and reward function. As a member of the P&C Leadership Team, this role acts as a driving force behind continuous improvement initiatives and the implementation of a robust P&C service model.

Thought Leadership and Strategic Advisor 

• Provide visionary yet pragmatic thought leadership to advance Rest’s People agenda, across the domains of HR technology, operations and remuneration. 
• Serve as a trusted advisor to the CEO, Executive team and Board, providing insights and recommendations on remuneration matters.
• Acts as a trusted advisor to the CPO, provide insights and advice on a range of strategic people matters, helping to shape the Rest People agenda

Operational Support

• Champion investment in advanced P&C systems, overseeing their implementation while managing relationships with operational vendors to enhance system efficiency. 
• Oversee an adept team responsible for the seamless execution of Rest's employee life cycle processes including onboarding, terminations, employment contracts, and workforce conditions.
• Oversee the payroll function, including outsourced service providers, ensuring accuracy, compliance, and timely delivery of services.
• Accountable for the design and execution of the Work Health and Safety (WHS) framework, encompassing the development and deployment of comprehensive wellbeing strategies and practices.
• Proactively manage HR operational vendors and systems

Operational Improvement

• Oversee the Operational Improvement team to pinpoint and enact enhancements in operational procedures throughout the People & Culture domain.
• Craft strategic initiatives to empower employees and managers with self-service capabilities for fundamental P&C functions, thereby elevating the user experience.
• Design and implement a tiered P&C service model
• Establish a robust people data, analytics, and reporting function 

Reward

• Design and execute performance and reward strategies, including the creation of relevant frameworks, policies, and plans that encompass remuneration, performance management, and incentive schemes. 
• Vigilantly oversee remuneration policies and procedures to guarantee effective design, application, and governance across the company, while maintaining strict compliance with critical regulations such as CPS 511.
• Administer the yearly performance evaluation and remuneration cycle, 
• Establish and maintain appropriate remuneration benchmarking practices 
• Take responsibility for drafting and presenting papers to the People, Culture & Remuneration Committee.

Leadership

• Establish clear team objectives that contribute to the broader People & Culture strategy, fostering an environment of accountability and excellence. 
• Oversee the team’s budget, optimising resource allocation to maximise the effectiveness of talent and capability programs. 
• Provide regular, constructive coaching and feedback to team members, facilitating professional development and career progression. 

• Join the People Experience team at Rest
• Drive meaningful business improvment initiatives
• Market leader in Flex and Hybrid working  

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

Your role as the Senior Manager People Experience will be responsible for developing and executing innovative strategies that foster a positive, inclusive, and high-performing workplace culture with a focus on culture development, employee recognition, DE&I, employee listening and feedback mechanisms, wellbeing programs and Employee Value Proposition (EVP).

You will be instrumental in ensureing that Rest  is recognised as a great place to work and that staff are engaged, motivated, and aligned with our values and strategic objectives.

• Design and implement initiatives that reinforce the company’s values and culture, driving engagement and a sense of belonging among employees.
• Collaborate with leadership and teams across the organization to embed cultural norms and behaviours that support strategic goals.
• Develop and manage recognition programs that acknowledge and reward desirable behaviours, outstanding performance and contributions to the team and organization.
• Lead DE&I initiatives including strategy refinement, program implementation, and fostering an environment where all employees feel valued and included.
• Oversee employee listening strategies, such as surveys and focus groups, to gather actionable insights into the employee experience and translate feedback into strategic initiatives 
• Develop and implement wellbeing programs that support the physical, mental, and emotional health of employees
• Refine and communicate the EVP 
• Manage the delivery of people experience projects and initiatives from inception through to successful implementation.
• Stay abreast of industry trends and developments in organizational development, leadership training, workforce planning, and performance management.
• Regularly evaluate and update initiatives and practices to ensure they remain innovative, relevant, and effective

• Join a highly engaged and collegiate team
• Retain and grow an exceptional Portfolio 
• Hybrid working as standard 

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

As a Relationship Manager at Rest, your key responsibility is to retain and grow a portfolio of Rest's largest existing clients by providing employers and members exceptional account and relationship management services. By understanding their specific needs and goals, you will offer personalised support and tailored solutions, building strong and enduring relationships.

Your role is critical to the company's success, as your commitment to outstanding service and effective communication of Rest's value will drive client retention and portfolio growth. Additionally, your focus on creating positive client experiences will expand Rest's reach through recommendations and amplifying our market reputation.

As a highly experienced Relationship Manager at Rest, you play an essential role in driving client retention, growth, and expansion.

• Own and lead the retention and growth efforts for a portfolio of Rest's largest existing employer clients.
• Act as a representative for Rest in industry and association partner forums to effectively promote and maintain our strong market position and brand awareness among our clients
• Collaborate with Rest teams and partners to deliver market-leading customer service and resolve issues promptly.
• Identify and pursue growth opportunities by developing and maintaining relationships with senior and executive employer contacts, influencers, and key decision makers.
• Strengthen engagement with key employer contacts through regular meetings, including the ongoing governance of the employer Management Committees.
• Identify new opportunities within existing employers/parent companies, such as sub-plans or brands within a group, to drive growth.
• Develop and proactively deliver annual engagement and activity plans with employers aligned with Rest's strategic objectives.
• Produce and deliver tailored client reports that provide insights into employer/employee activities, product usage, and engagement with Rest, facilitating a deeper understanding of client needs. This may include presenting to the Rest Executive Leadership Team.
• Identify opportunities to implement or enhance existing products and services for employers and their staff, in line with Rest's culture and industry best practices.
• Deliver workplace education and engagement programs to members that lead to improved product utilisation and retirement outcomes.
• Work closely with internal Rest teams, including the Workplace Super leadership and Member Teams, to ensure coordinated service delivery aligned with Rest's core values.
• Foster collaboration, cross-functional cooperation, and expertise leveraging across all Rest divisional teams.
• Act as a mentor and coach to other Workplace Super team members, providing guidance and support in delivering exceptional account management services.

• 4 month Fixed Term (anticipated Jul-Sept inc)
• Not a 'care taker role' - fully utilise your skills
• Hybrid working as standard

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

Work as a partner with the Workplace Super and Advice teams in your capacity as first line of defence to assist the business in identifying risks and establishing controls to manage risks within the business appetite. Be an Advice compliance subject matter expert to establish and maintain processes and procedures to support the team to do what they do best.

Support the management of the Operational Risk requirements for the Advice teams including:

• identifying and assessing risks.
• establishing controls to mitigate the risks.
• assessing control design and operating effectiveness
• reviewing and collating data for key risk indicators
• providing reporting and presentations to the business to ensure clear visibility of the risks.
• providing risk support
• ensuring incidents are managed end to end including investigation and remediation

Support the management of the Compliance requirements for the Advice teams including:

• establishing and maintaining policies and procedures.
• running training as required.
• monitoring and imbedding relevant legislation.  
• ensuring content is always compliant and technically current and up to date including advice documents, fact sheets and digital tools.
• ensuring robust testing is carried out for digital tools to ensure they are delivering accurate outcomes.
• ensuring process and procedures are being read, understood, and followed.
• conducting quality assurance.
• ensuring Rest Advice and Member Connections comply with laws and regulations.
• Ensuring the relationship with our Licensee is well managed.
• the Rest Advice complaints handling process.
• completing regular compliance reporting and reconciliation.
• providing compliance support.
• Any other tasks required in order to deliver on the Quality outcomes of the team including maintaining good record keeping of activities.

Reporting to the Practice Delivery Manager Project Management, the Senior Project Manager is responsible for working with Project stakeholders to deliver successful Project outcomes by initiating, planning, leading and managing projects to deliver business solutions. This role will lead the office transformation and relocation project for our Sydney office, requiring monitoring and regular reporting on progress in line with Rest’s project delivery and governance frameworks.

Key Accountabilities/Responsibilities

• Delivery – Manage projects from initiation through to closure, to ensure that projects are appropriately structured to achieve the maximum chance of success (time, budget, scope, quality).  Ensure efficient and timely monitoring and reporting to required stakeholders.
• Financial Management – Manage the preparation of project cost estimates for gating submission/funding approval, and subsequently manage and report project delivery against agreed costs, to; maximise operational efficiency, optimise the cost / benefits of resource mix, forecast and manage the cost impacts of scope change.
• Benefit Management –Monitor benefits against what was predicted in the business case and ensure all participants are informed and involved throughout the change programme. Awareness of dependences between the project and its benefits and actively managing these in liaison with the impacted REST business units.
• Stakeholder management – Engage, inform and negotiate with regulatory change stakeholders, particularly the sponsor, business owner, impacted Rest business units, vendors and parties responsible for the services after project completion, to identify, manage and monitor compliance with reform obligations.
• Project Governance – Adherence to Rest delivery methodology and governance framework to ensure stakeholders have a clear understanding of their role and that the required decision making and escalation processes are in place to help achieve the required outcomes.
• Partner and vendor management – Manage vendors to deliver solutions for the project to ensure adherence to schedule, quality outcomes, cost effectiveness, appropriate risk management and seamless integration with other project delivery streams, including:

• Define (in consultation with the legal team where appropriate) the commercial framework/terms;
• Monitor and report progress and performance against agreed deliverables and quality and performance expectations;
• Manage contractual performance and quality, ensuring project requirements are met effectively/efficiently and problems are managed and escalated when required.

• Risk and Issue Management – Effectively manage risks and issues by identifying and documenting risks and issues to projects and developing effective mitigation/management strategies according to Rest risk framework by:

• Leading and managing the identification of risks and impacts associated with project delivery.
• Managing and leading the development of risk mitigation plans
• Facilitating informed risk management decisions by reporting and communicating risk assessments and plans to the necessary stakeholders
• Direct the identification, monitoring, reporting and escalation of issues and/or problems associated project delivery, including challenging and influencing stakeholders as required to enable the achievement of project deliverables and benefits.

• Lead, mentor and guide project team members to:

• Ensure that resources are optimally utilised.
• Build capability across Rest on methods, techniques, and approaches to project management

About the Job

Key Accountabilities/Responsibilities

• Delivery – Manage data projects from initiation through to closure, to ensure that projects are appropriately structured to achieve the maximum chance of success (time, budget, scope, quality).  Ensure efficient and timely monitoring and reporting to required stakeholders.
• Financial Management – Manage the preparation of project cost estimates for gating submission/funding approval, and subsequently manage and report project delivery against agreed costs, to; maximise operational efficiency, optimise the cost / benefits of resource mix, forecast and manage the cost impacts of scope change.
   
• Benefit Management –Monitor benefits against what was predicted in the business case and ensure all participants are informed and involved throughout the change programme. Awareness of dependences between the project and its benefits and actively managing these in liaison with the impacted REST business units.
   
• Stakeholder management – Engage, inform and negotiate with regulatory change stakeholders, particularly the sponsor, business owner, impacted Rest business units, vendors and parties responsible for the services after project completion, to identify, manage and monitor compliance with reform obligations.
   
• Project Governance – Adherence to Rest delivery methodology and governance framework to ensure stakeholders have a clear understanding of their role and that the required decision making and escalation processes are in place to help achieve the required outcomes.
   
• Partner and vendor management – Manage vendors to deliver solutions for the project to ensure adherence to schedule, quality outcomes, cost effectiveness, appropriate risk management and seamless integration with other project delivery streams, including:

• Define (in consultation with the legal team where appropriate) the commercial framework/terms;
• Monitor and report progress and performance against agreed deliverables and quality and performance expectations;
• Manage contractual performance and quality, ensuring program requirements are met effectively/efficiently and problems are managed and escalated when required.
   

• Risk and Issue Management – Effectively manage risks and issues by identifying and documenting risks and issues to projects and developing effective mitigation/management strategies according to Rest risk framework by:

• Leading and managing the identification of risks and impacts associated with project delivery.
• Managing and leading the development of risk mitigation plans
• Facilitating informed risk management decisions by reporting and communicating risk assessments and plans to the necessary stakeholders
• Direct the identification, monitoring, reporting and escalation of issues and/or problems associated project delivery, including challenging and influencing stakeholders as required to enable the achievement of project deliverables and benefits.
   

• Lead, mentor and guide project team members to:

• Ensure that resources are optimally utilised.
• Build capability across Rest on methods, techniques, and approaches to project management

• Senior leadership role with accountability for the overall Rest-wide strategy
• Work with the Rest Board and Executive team
• Leading industry fund with significant market presence 

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support over two million members, with around $80 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

The GM Strategy is one of the most critical, senior influencing and cross-functional leadership roles at Rest. Reporting to the Chief Strategy, People and Corporate Affairs officer, your role as the GM Strategy will be a key role, working with the Rest Executive leadership team, Board, Senior Leaders and others within Rest and across the industry.

You will have overall accountability for

• Designing, facilitating, and delivering the overall Rest-wide strategy process, including Board-level and Executive-level strategic planning.
• Developing and managing an industry-leading strategic vision for Rest

Responsibilities

• Design, facilitate, and deliver the overall Rest-wide annual and long-term strategy process, including running the annual Board Strategy process, and contributing significantly to annual Business Plans.
• Develop and manage an industry-leading strategic vision for Rest
• Lead a cross-functional strategic planning and strategy leadership group, to achieve alignment and integration of functional strategies across Rest.
• Bring best practice thought leadership and ‘outside in’ perspective to Rest.
• Provide strategic advice consulting as required, including regarding ad hoc matters.
• Work with internal teams and external stakeholders and partners to ensure there we maintain a comprehensive view of Rest’s strategic landscape.

• Work for leading Industry fund - ​​​​​​Sydney location 
• Work for one of Australia's largest asset owners 
• Hybrid working, blending workfrom home and office 

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than 1.9 million members, with around $70 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

• Conducting bottom up stock, business model and business strategy analysis to provide support to the relevant asset class head
• Providing bespoke research reports on topical issue. E.g. deep dive analysis on a particular market segment or theme
• Assist in the development of portfolio construction tools and insight
• Providing input into responding to ad-hoc internal and external stakeholder queries
• Providing general market commentaries for presentation to a range of investment forums
• Assist with the implementation of key investment decisions under the guidance of the relevant asset class head

• new role
• 12 month fixed term contract
• Hybrid working as standard

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

Supporting the Investment Group - your prior expertise within this field would be highly regarded.

Reporting to the Practice Delivery Manager Project Management, the Project Manager is responsible for working with Project stakeholders within Investment Serivces and Transformation Team and the Investment Team to deliver successful Project outcomes by initiating, planning, leading and managing projects to deliver business solutions. The role requires monitoring and regular reporting on Project progress in line with Project Management Framework.

• Manage material Investments requirements by overseeing the governance and management of medium-large scale Investment capability initiatives as approved by the Managed Investment Committee (MIC).
• Delivery – Manage projects from initiation through to closure, to ensure that projects are appropriately structured to achieve the maximum chance of success (time, budget, scope, quality).  Ensure efficient and timely monitoring and reporting to required stakeholders.
• Financial Management – Manage the preparation of project cost estimates for gating submission/funding approval, and subsequently manage and report project delivery against agreed costs, to; maximise operational efficiency, optimise the cost / benefits of resource mix, forecast and manage the cost impacts of scope change.
   
• Benefit Management –Monitor benefits against what was predicted in the business case and ensure all participants are informed and involved throughout the change programme. Awareness of dependences between the project and its benefits and actively managing these in liaison with the impacted REST business units.
   
• Stakeholder management – Engage, inform and negotiate with regulatory change stakeholders, particularly the sponsor, business owner, impacted Rest business units, vendors and parties responsible for the services after project completion, to identify, manage and monitor compliance with reform obligations.
   
• Project Governance – Adherence to Rest delivery methodology and governance framework to ensure stakeholders have a clear understanding of their role and that the required decision making and escalation processes are in place to help achieve the required outcomes.
   
• Partner and vendor management – Manage vendors to deliver solutions for the project to ensure adherence to schedule, quality outcomes, cost effectiveness, appropriate risk management and seamless integration with other project delivery streams, including:

• Define (in consultation with the legal team where appropriate) the commercial framework/terms;
• Monitor and report progress and performance against agreed deliverables and quality and performance expectations;
• Manage contractual performance and quality, ensuring program requirements are met effectively/efficiently and problems are managed and escalated when required.
   

• Risk and Issue Management – Effectively manage risks and issues by identifying and documenting risks and issues to projects and developing effective mitigation/management strategies according to Rest risk framework by:

• Leading and managing the identification of risks and impacts associated with project delivery.
• Managing and leading the development of risk mitigation plans
• Facilitating informed risk management decisions by reporting and communicating risk assessments and plans to the necessary stakeholders
• Direct the identification, monitoring, reporting and escalation of issues and/or problems associated project delivery, including challenging and influencing stakeholders as required to enable the achievement of project deliverables and benefits.
   

• Lead, mentor and guide project team members to:

• Ensure that resources are optimally utilised.
• Build capability across Rest on methods, techniques, and approaches to project management

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

The Rest Investment Team is undergoing a significant transformation as it aims to become the leading Investment Team in the Australian superannuation industry with a strong member focus and superior investment performance. This is an exciting role that will help drive efficient delivery from our vendor platforms and market data providers and support the Investment business with its continuous transformation and investment governance processes.

The Service Provider Analyst/Assistant Relationship Manager works within the Investments Services and Transformation enablement function, reporting to the Investments Business Manager and will focus on Service Providers policy and process, execution of Rest Investment Service Provider Governance framework and assist with vendor commercial executions. This will also be achieved through building strong relationships with our Head of Investment Technology, Head of Investment Services and Transformation, the Investment team the Group Procurement team and external vendors.

The Service Provider Analyst/Assistant Relationship Manager will assist the Service Provider Manager in carrying out the Service Provider Governance framework as well as ad-hoc projects and analysis to enable data driven analysis of our suppliers, commercial insights, improvements, Service Provider strategy and maintain a market leading Investment management practices across the Investment team’s suite of vendors.

You will play a key role in uplifting the way in which the Investment team holistically govern our portfolio of suppliers through the use of standards, measures and policy.

This is an exciting opportunity that will assist in managing vendors such as State Street / Charles River, FactSet, Market data providers such as Bloomberg and other Benchmark providers.

Key Accountabilities and Responsibilities

• Working with the REST supplier management organisation to understand and Implement the Rest Supplier code of conduct for all Investment Service providers, aligning to our group level best of breed practices
• Assist the Service Provider Manager with the implementation and maintenance of Rest Group’s centralised service provider system, Third Party Risk Monitoring system (TPRM), and centralisation of contracts and service provider details for efficient monitoring of services and contracts.
• Assist in managing the relationship for a set of Service Providers for Rest Investment Team. This includes conducting regular meetings with Service Providers to ensure adherence to their committed key performance indicators (KPI) and enforcing service level agreements in place as well as ensuring Rest Investments team are kept up to date for any significant changes which may affect the Service Provider’s services to Rest Super.
• Escalate material and potential issues to the Service Provider Manager which will inform part of the escalations done to the Business Manager and General Manager of Investment Services and Transformation.
• Assist in tracking vendor costs to ensure alignment to yearly budget allocation and contracts, ensuring invoices are received and processed on time.
• Work with the Service Provider Manager to ensure regular due diligence is performed across all service providers in line with Rest’s policies, regulatory and compliance requirements. There will be an opportunity to lead the due diligence on your own for some of our Service Providers with assistance and coaching from the Service Provider Manager, as required.
• Assist with onboarding new vendors and ensure that the procurement process is followed and ensure all stakeholders are kept in the loop.
• Work with Rest Investment Team’s IT team to ensure license and user count are tracked and kept up to date. Conduct periodic license audit across Rest Investment Team.
• Work closely with Operational Risk and Compliance teams along with the Service Provider Manager to ensure all Service Providers are compliant and necessary artefacts are in place and meeting Regulatory requirements.
• Be a key contributor to recommendations provided by the Service Provider Manager to the Business Manager and General Manager of Investment Services and Transformation for improvements regarding our Service Provider Managers.
• Ensuring documentation and generation of supplier performance is kept up to date for tracking and escalation to the Business Manager and General Manager of Investment Services and Transformation for material issues.
• Support the Investment data strategy, data management capabilities, processes, and the organizational design via a robust vendor management framework and ability to investigate and identify various data providers in the market.
• Work with project teams and BA’s to help facilitate discussions with Service Providers when required.

Rest’s Data, Technology and Delivery (DTD) business unit is accountable for planning and preparing the organisation for the future through strategic technology innovation, as well as charting our business strategy and executing for today and tomorrow.

The Product Engineering Manager will oversee and lead software development engineers responsible for developing, maintaining, and optimising Rest’s mobile app, web portals and all customer facing digital capabilities, ensuring API development standards are followed along with security and compliance policies. The Product Engineering Manager plays a crucial role in providing guidance and technical leadership to the development of API and frontend functions in the product teams.

Key Accountabilities/Responsibilities

• Ensure all changes to APIs are developed following the API platform team standards, this includes branching strategy, and right controls and checks in CI/CD pipelines that enforce and verify compliance with how APIs should be built, tested, deployed and operated. 
• Implement security best practices in the SDLC of API to protect sensitive data and transactions. Ensure compliance with regulatory standards as well as standards set by platform teams including managing APIs access and authentication. 
• Oversee the release process for product API in every stage. Have contingency plans in place to address potential deployment failures or disruptions. Drive culture of zero-downtime deployments. 
• Enforce coding standards, testing practices, and documentation guidelines to ensure front end components and API are robust, well-tested, and well-documented to minimise the risk of bugs and vulnerabilities. 
• Collaborate closely with solution architects, product owners and engineers to define scalable, reliable, and efficient API that meet product needs, while also assessing potential security and performance risks. 
• Oversee the entire SDLC of APIs and frontend components, including versioning, deprecation, and sunsetting of relevant APIs as well as secure practices for frontend code. 
• Manage a team of engineers, providing guidance, mentorship and goals and performance review. Foster professional growth of team members through career development, training and skill-building opportunities. 
• Drive initiatives to introduce observability and monitoring best practices. Monitor and optimise product APIs performance, stability, and reliability to handle increased traffic and usage, proactively addressing bottlenecks and issues 
• Identify, assess, and prioritise risks associated with API development, deployment, and maintenance, and develop proactive strategies and controls to mitigate these risks aiming at minimising end product exposure. 
• Stay up to date with industry trends, new technologies, and best practices to continuously improve product APIs and drive innovation. Foster a culture of continuous improvement within the team, encouraging learning and skill development