Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.
We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.
Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.
The Senior Business Process & Change Manager will work closely with the IS&T functional leaders, Project Delivery Teams and impacted stakeholders across Investments to define target business process operating models and embed operating model and business process changes in the business. This will involve building a business process change strategy, articulating the change to senior leadership and delivering on the change strategy.
Key Accountabilities and Responsibilities
The Senior Business Process & Change Manager’s responsibilities include:
- Apply a structured approach to organisational change management, ensuring articulation of scope, benefits and business outcomes of change required.
- Design & drive the adoption of target operating model change through collaboration with stakeholders and development of a sustainable future state operating model.
- Take an active and senior role in maturing the change practice within Investments to ensure focus on people and successful transition to business as usual.
- Work with Business Process Analysts to ensure requirements are clear and process maps are reflective of end-to-end business processes.
- Work with IS&T functional leads and project managers to ensure change activities are integrated in the schedule and provide expertise, direct support and coaching to impacted teams as they move through the change, including parallel runs.
- Work with Project and Business Teams to support the training processes for business adoption of the operating model / business process changes.
- Plan, communicate and manage the SMEs time and capacity requirements that can be tracked in a Change Impact Heatmap for presentation to the Investments Steering Committee and MIC members
- Prepare Status Reports for required Steering Committee and other governance forums.
