Total 189 job vacancies by AccorHotel

Reporting to the Maintenance Manager, we are currently seeking a Handyperson to join our dynamic team.  This role is suitable for someone who is experienced in a similar role, & can turn their hand to anything that needs fixing.

What is the role all about:

• General day to day repairs & maintenance throughout the property
• Responding to dynamic requests 
• Preventative maintenance duties  
• Painting to ensure our guest areas are 5 star for our guests
• Liaising with the operations team
• Working with a team 

We are seeking a dynamic and experienced Conference and Events Operations Manager to join our team in Sofitel Brisbane Central. As the Conference and Events Operations Manager, you will be responsible for overseeing the planning and execution of a wide range of meetings and events, ensuring seamless operations and exceptional client experiences.

This is a full time salaried role and has the potential to be a sponsored position for the right applicant.

• Develop and implement comprehensive event strategies and plans for conferences, meetings, and special events
• Manage all aspects of event logistics, including venue selection, contract negotiation, and vendor management
• Create and oversee event budgets, ensuring cost-effectiveness while maintaining high-quality standards
• Ensure client expectations are met, delivering a service that exudes luxury and aligns with Sofitel brand standards
• Collaborate with other hotel departments to strategise on new product and service offerings
• Promote a strong Heartist culture and a team that is focused on providing unforgettable experiences
• Lead and mentor a large team of ambassadors
• Develop and maintain relationships with key stakeholders, including clients, vendors, and partners
• Implement and monitor event safety and security protocols
• Stay current with industry trends and incorporate innovative ideas into event planning and execution
• Ensure compliance with local regulations and company policies related to event management.

Our Concierge team is responsible for providing exceptional customer service and coordinating the smooth guest arrival and departure experience, as well as providing friendly and knowledgeable service to all hotel visitors.

Reporting to the Front Office Manager with regular access to the Hotel Manager, the Chief Concierge will lead a team of passionate porters & valets to ensure all guests are provided with a personalised and memorable experience.

What the role is all about:   

• Overseeing the daily operations of the Concierge Department
• Leading and developing a passionate guest focused team
• Providing exceptional customer service in all guest interactions
• Providing recommendations and directions to hotel Guests and visitors
• Driving and parking cars as require

If you have a can-do attitude, thrive on working with a dedicated team and have experience in a fast-paced, high-volume kitchen, you are the Chef we want to meet!

About the Role! 

Pullman & Mercure Melbourne Albert Park are seeing a passionate, creative and growth driven Commis Chef to join our team on a Part-Time or Full-Time position! Your flexibility in adapting to special requests will contribute to creating memorable dining experiences that will see guests returning time and time again.

Reporting to the Executive Chef, your responsibilities will include: 

• Assist with the food preparation and production for breakfast, lunch, dinner, room service, banqueting and buffet service. 
• Contribute to and maintain clean, hygienic and organised work environments to ensure efficiency within the kitchen and ensure HACCP standards are maintained.
• Perform tasks within a timely manner to ensure high guest satisfaction. 
• Maintain and collaborate on stock rotation / stock control processes to reduce wastage and maintain hygiene and cleanliness standards.
• Promote and express your passions of the art of culinary through creating consistently great food production, in line with high quality standards.
• Liaise with the Kitchen teams on special requests or delayed meals/ production.

We are seeking a highly skilled and experienced Portfolio Financial Controller to join our finance team. As a Portfolio Financial Controller, you will play a key role in overseeing the financial health of our diverse portfolio of projects, ensuring accurate financial reporting, and providing strategic financial guidance to support decision-making.

Keys duties include, but are not limited to the following:

• Provide financial leadership and oversee all facets of finance for three properties
• Ensure timely and accurate production of financial reports, data and P&L
• Complete Monthly forecasts and annual budgets
• Drive Team Member Engagement and promote a positive team culture
• Develop and implement effective strategies to enhance the profitability
• Deal with Management Agreements and owners  corporation matters

We are seeking a detail-oriented and proactive Finance Officer to join our finance team. This role provides flexibility within the Finance Department by supporting various financial functions, including but not limited to, processing credit applications, invoicing, debt collection, Accounts Receivable, Accounts Payable, general cashiering duties and payroll duties.

As an integral member of our team, the Finance Officer will ensure accurate financial transactions and timely reporting to support the hotel’s operations.

Keys duties include, but are not limited to the following:

• Assisting with weekly payroll processes, from processing, reviewing and submitting for payment, to management and statutory reporting.
• Supporting the month-end closing process by preparing account reconciliations and assisting with journal entries.

• Helping manage daily cash receipts, including reconciling cash, cheques, and foreign currency transactions.
• Maintaining accurate records of cash floats and assisting with monthly cash audits.
• Assisting with invoicing, debt collection, and follow-ups as needed.
• Providing general support to the Finance team with ad hoc tasks and compliance requirements.

This role is ideal for someone with 2 years’ experience, who wants to develop their skills and gain exposure to various financial processes in a supportive team environment.

As a senior member of our established Kitchen team, you will be responsible for ensuring a high quality preparation and presentation of food to our guests. Your flexibility in adapting to special requests will contribute to creating memorable dining experiences that will see guests returning time and time again. Under the supervision of our Executive Chef, you will: 

• To prepare and present menu items showing variety and flair, within the cost margins specified by the hotel. 
• Communicate with FOH staff regarding the availability of menu items, additions to the menu and any relevant changes.
• Maintain a clean and safe working environment, Ensuring Work, Health and Safety procedures are followed to ensure your team’s and guests safety.
• Ensure strict stock rotation and minimum wastage.

About the role
This role could be working across all areas of our F&B department including working in the hotel restaurant for the breakfast shift, working in the events helping run the day's conference and events, running room service in the evening or restocking the mini bars in our guest rooms.

The Role

We currently have an exciting opportunity for a Reservations Agent to join our team on a Part time bases approx. 3 - 4 days per week.

Reporting to the Reservations Manager, you will be responsible for:

• Coordination of final details for events handed over once the client contracts
• Taking final pre-payment
• Compiling event orders and running event order meetings
• Any admin related to events
• Posting charges
• Meeting and greeting clients whilst they are on site
• Sending out proposals and contracts
• Create Group Masters and update group information as it is received eg, rooming lists, arrival details and meals.
• Follow up information if not received.
• Liaise with other departments to ensure group requirements and special requirements are actioned.
• Ensuring all deposits are received prior to arrival and all invoicing is complete in a timely manner.
• Cross check accounts and finalise or send final accounts.
• Send 90/60/30 reminders to clients as needed.
• Constantly monitor all group reservations. Liaise with clients, input details into reservations system, release extra rooms and distribute information to other departments.

Pullman Melbourne on the park is currently looking for an experienced Banquets Stewarding Team leader. The key responsibilities for the role would be;

• Lead and supervise the stewarding team in Banquets, ensuring smooth operations in the kitchen and back-of-house areas.
• Maintain high standards of cleanliness and hygiene, following health and safety regulations.
• Oversee the proper handling, washing, and storage of kitchen equipment, dishes, and utensils.
• Ensure that all waste and recyclables are disposed of properly and efficiently.
• Conduct regular inspections to ensure cleanliness and compliance with health and safety standards.
• Train and develop the stewarding team, fostering a culture of teamwork, accountability, and excellence.
• Manage the night shift cleaning schedules and ensure all tasks are completed to the highest standard.
• Collaborate with other departments, including the culinary team, to support efficient kitchen operations.
• Report maintenance or safety issues promptly to the relevant departments.
• Assist in inventory management and stock control of cleaning supplies.

We are currently seeking Demi Chef's to join our dynamic and professional team. You will be responsible for the efficient and effective operation of the Kitchen department, whilst maintaining high standards in food hygiene and quality. We're offering you a unique chance to learn exceptional techniques and work with the best produce in a dynamic and talented team. If you enjoy variety in your day and are passionate about food preparation and presentation as well as delivering quality cuisine with a flair - then this is a role for you!

• Assist with ordering necessary food items accordingly to business needs and demands.
• Prepare and present menu items showing variety and flair, within the cost margins specified by the hotel.
• Ensure strict stock rotation and minimum wastage, whereby you will be responsible for implementing and maintaining stock control procedures.
• Keep all working areas clean and tidy. Ensure all equipment is maintained, serviced and cleaned.
• Ensure consistent and quality food production
• Meet all health and hygiene requirements

The Chef de Cuisine - Banquets will oversee the culinary operations for all banquet functions, ensuring exceptional food quality, creativity, and consistency. The role requires leadership in menu design, kitchen management, and a focus on delivering outstanding banquet experiences. As a key member of the culinary team, this position is responsible for managing kitchen staff, maintaining food cost controls, and ensuring compliance with health and safety standards. The role reports directly to the Executive Chef. 

Culinary Leadership:

• Lead and manage all culinary operations for banquets, including food preparation, cooking, and presentation.
• Design and implement creative and innovative banquet menus that reflect seasonal produce and local ingredients.
• Ensure consistent high-quality food standards and presentation for all banquet functions and events.

Kitchen Management:

• Supervise and train kitchen staff, fostering a positive and productive work environment.
• Manage kitchen operations to ensure smooth and efficient service during banquet events.
• Oversee food inventory, ordering, and stock control in line with budgetary guidelines.

Food Safety & Compliance:

• Ensure all kitchen operations comply with food safety and health regulations.
• Maintain strict hygiene, cleanliness, and safety standards in the kitchen.
• Implement and maintain food handling procedures.

Budget & Cost Control:

• Work closely with the Executive Chef to monitor food costs, waste, and portion control.
• Assist with managing kitchen budgets and labor costs, ensuring profitability for banquet operations.
• Ensure timely ordering of ingredients while adhering to cost and quality guidelines.
• Scheduling and managing workforce rostering for banquet kitchen operations. 

Collaboration & Communication:

• Collaborate with the Events sales and Banquet teams to ensure seamless execution of events and customer satisfaction.
• Communicate effectively with the front-of-house team regarding menu items, dietary requirements, and special requests.
• Participate in client meetings to discuss menu ideas and accommodate personalized preferences.

We are currently seeking a qualified and experienced Full Time - Chef de Partie to join our Banquets team. As a member of our culinary team, you will support the Chef de Cuisine - Banquets with daily management and food preparation.

Experience in a range of different cooking styles and preparation techniques is essential, as is proven experience in supervision.

The Requirements

The successful candidate will possess

• Previous experience at a similar level in a hotel environment
• Excellent technical skills with experience in running a section
• An energetic and proactive enthusiasm to further develop your culinary expertise
• Meticulous attention to detail in delivering consistently high quality dishes
• Proven leadership skills to engage, motivate, coordinate and inspire a kitchen team
• A team player who easily builds rapport with colleagues and guests alike 
• Experience with working across multiple sections of the kitchen
• Ability to remain calm and professional under pressure in a busy fast-paced environment
• Flexibility to work a variety of shifts including nights, weekends and holiday periods

We are seeking a Casual Commis/Cook Chef to join the dynamic and professional team. Reporting directly to the the Brewery Venue Manager, you will be responsible for the support of the operation of the Brewery kitchen. 

If you enjoy variety in your day and are passionate about food preparation and presentation - then this is a role for you! 

Essential duties for the role include, but are not limited to the following:

• Prepare mis-en- place for all relevant menus
• Assist with ordering necessary food items accordingly to business needs and demands
• Comply with all WHS, food safety legislation
• Work with and coordinate with other chefs in the preparation and production of food as required
• Ensure strict stock rotation and minimum wastage
• Keep all working areas clean and tidy. Ensure all equipment is maintained, serviced and cleaned
• Report any maintenance, hygiene and hazard issues
• Awareness departmental targets and strive to achieve them as part of the team
• Assist other departments wherever necessary and maintain good work relationships

We’re looking for a dynamic Director of Talent and Culture. In this key role, you'll shape a positive and inclusive culture that drives employee engagement and supports our properties  growth. If you're passionate about building strong teams and fostering a great work environment, we’d love to hear from you!

• Develop and implement talent acquisition strategies to attract top talent across all hotel departments.
• Drive employee engagement and foster a positive and inclusive work culture.
• Oversee the onboarding process for new hires and ensure smooth integration into the team.
• Manage employee performance and provide coaching to department heads and managers.
• Design and execute training and development programs to enhance employee skills and career growth.
• Ensure compliance with labor laws, hotel policies, and health and safety regulations.
• Develop compensation and benefits strategies to remain competitive and align with the hotel’s objectives.
• Lead the creation and execution of diversity and inclusion initiatives.
• Support leadership in succession planning and talent management efforts.
• Promote employee recognition programs and initiatives to boost morale and motivation.
• Address employee relations issues, mediate disputes, and foster a supportive working environment.
• Collaborate with senior leadership on strategic planning for organizational growth and development.
• Monitor and analyze HR metrics to improve workforce productivity and retention

With a hands on approach, the Revenue Manager is responsible for ensuring the best interest of profitability is served in the overall hotel as well as ensuring the integrity of rates and long-term customer satisfaction to support the overall revenue strategy for the hotel.

This role serves as the objective decision maker that will work closely alongside hotel Department Leaders and external stakeholders/owners to maximise hotel performance.

As our Revenue Manager, you will: 

• Analyse revenue trends in the local market daily to maximise RevPAR. 
• Perform analysis of competitor results using STR tool.
• Advise on future sales strategies, and business plans to increase RGI. 
• Prepare Short, Medium, and Long term forecasts, and provide commentary and in-depth analysis to hotel ownership.
• Work closely with operational departments to maximise available inventory, whilst maintaining product integrity and guest satisfaction. 
• Maintain a strong understanding of market segments, yield management techniques, supply/demand, and complex pricing relationships; continually monitor market demand drivers and adapt strategies to maximize revenue.

We offer the flexibility to work remotely or in a hybrid model, depending on the individual circumstances of the right candidate. 

As a Food and Beverage Team Leader at Novotel Melbourne South Wharf, you will play a key role in delivering exceptional dining experiences for our guests. We are seeking a passionate and motivated individual who can lead our team during evening shifts, ensuring our hotel operate smoothly and efficiently. 

Key Responsibilities:

• Oversee the set-up, service, and breakdown of dining areas, ensuring a welcoming atmosphere for guests
• Supervise and delegate duties to ensure smooth daily operations in our outlets 
• Ensure the proper handling and settlement of customer accounts using our POS system.
• Ensure hotel and brand standards are maintained
• Liaise with kitchen to ensure the highest standard of food quality and visual appeal

We are looking for a savvy, resilient, motivated and highly energetic Executive Housekeeper, who has ability to think on your feet and solve problems. You will be a strong communicator with excellent written communication, exceptional organisational skills and the ability to balance multiple priorities and act with a sense of urgency, whilst remaining with an optimistic outlook.

You will be a Housekeeping professional with a passion for empowering, developing and motivating your team to succeed. We are seeking someone with a strong customer focus and a meticulous eye for detail to lead a newly formed team.

You will be responsible for the professional and cost effective running of the Housekeeping department, achieving high standards of cleanliness for guest rooms, public areas and back of house areas within the Novotel and ibis Sydney Olympic park consisting of 327 rooms.

Key to the success of this role:

• Knows how to drive results, has unwavering standards of cleanliness, quality & efficiency
• Expert in the use of OPERA and HubOS
• Highly analytical and has good understanding of rostering, productivity, and timekeeping
• Highly developed customer service skills and keen attention to detail
• Demonstrated inspirational leadership skills
• Full working rights for Australia (Australian Permanent Residency or Citizenship)

What does the successful applicant look like?

• The successful candidate will have an eye for opportunities to improve the service standard, increase revenue and reduce costs
• Highly adaptable, with proven leadership and strong initiative 
• Engages collaborative, positive relationships 

A remarkable opportunity awaits for a Front Office Manager to join the prestigious team at Sofitel Brisbane Central. As the welcoming face of our luxury hotel, you will oversee front office operations, ensuring seamless daily processes and delivering unparalleled guest experiences that reflect Sofitel’s commitment to excellence.

• Oversee and manage all front office operations, including reception, concierge, and reservations
• Lead, train, and motivate the front office team to deliver outstanding customer service
• Develop and implement strategies to enhance guest satisfaction and loyalty
• Manage guest complaints and resolve issues promptly and professionally
• Coordinate with other departments to ensure seamless guest experiences
• Monitor and analyse key performance indicators to optimise front office operations
• Ensure compliance with hotel policies, procedures, and industry standards
• Manage front office budgets and financial reports
• Implement and maintain efficient check-in and check-out procedures
• Stay updated on local events and attractions to provide guests with relevant information

We are looking for a highly organised and efficient Talent and Culture Administrator to join our team at Sofitel Brisbane Central. In this key role, you will support our Human Resources department while helping to cultivate a vibrant and positive workplace culture.

• Assist in the administration of human resource processes, including end to end recruitment, onboarding and offboarding
• Be the first point of contact for all ambassador interactions with the T&C team, receiving enquiries, completing paperwork and administration, coordinating meetings/interviews and organising office areas
• Ensure a streamlined onboarding experience using the Ready Employ platform by managing employee contract documents efficiently and safely  
• Maintain accurate and up-to-date employee records in Ready Workforce
• Coordinate and schedule interviews, meetings, and training sessions
• Support the development and implementation of employee engagement initiatives
• Assist in the preparation of T&C reports and analytics
• Collaborate with the T&C team to streamline administrative processes and improve efficiency
• Contribute to the planning and execution of company events and team-building activities
• Ensure compliance with relevant employment laws and regulations
• Be a promoter and advocate for the Sofitel brand by ensuring at all times you represent the qualities of luxury service standards

We are seeking a highly skilled and guest-focused Duty Manager to join our Front Office team here at Sofitel Brisbane Central. As a Duty Manager, you will play a crucial role in overseeing daily hotel operations, ensuring exceptional guest experiences, and maintaining high-quality service standards across all departments.

• Assist the Front Office Manager in managing lobby operations and ensuring guest needs are met promptly and efficiently
• Oversee and coordinate activities across various hotel departments to maintain smooth operations
• Handle guest complaints, special requests, and VIP requirements with professionalism and care
• Collaborate with Sales and operational teams to exceed guest expectations and meet their specific needs
• Monitor and evaluate staff performance, providing training and support to maintain high service standards
• Conduct regular inspections to ensure compliance with hotel policies, procedures, and quality standards
• Implement and oversee health and safety protocols throughout the hotel
• Analyse guest feedback and operational data to identify areas for improvement and implement solutions
• Manage shift handovers, including proper documentation and communication of important information
• Ensure accurate record-keeping of incidents, guest feedback, and operational reports
• Act as a liaison between guests, staff, and management to facilitate effective communication and problem-solving

We are seeking a highly motivated and detail-oriented Group Reservations Agent to join our dynamic team at Novotel Melbourne South Wharf. As a Group Reservations Agent, you will play a key role in ensuring the seamless coordination of group bookings and reservations, providing exceptional customer service to both our clients and internal teams, within our portfolio hotels. Key duties include:

• Responsible for the management of all group bookings of 10 rooms or more.
• Handle enquiries for group bookings via email or phone during the shift, communicate immediately, and provide a reply or confirmation within a reasonable timeframe.
• Handle guest complaints and enquiries in an efficient and professional manner and ensure the Reservations Manager is informed of any guest feedback.
• Perform all reservations duties including making and entering reservations.
• Prepare group information sheets (group movements) and briefing of Hotel Stakeholders prior to arrival of group.
• Ensure a clear line of communication with other departments for special requests or other reservation-related matters.

We have an exceptional opportunity for a seasoned hospitality professional to step into a senior leadership role within our Front Office team as a Senior Duty Manager on a full-time basis. Reporting to our Front Office Manager, the Senior Duty Manager will oversee all aspects of Front Office operations including reception, guest relations, reservations, and telephones during shifts, while ensuring the delivery of unparalleled guest experiences.

In this role you will:

• Oversee the seamless operation of the hotel, maintaining our reputation as a market leader in personalized, customer-focused service within the hotel locality.

• Drive the achievement of the hotel's key performance indicators (KPIs) related to RPS, NPS, Loyalty, and room upselling.

• Ensure the effective operation of the night audit function in coordination with the Financial Controller, ensuring accuracy while maintaining guest satisfaction.

• Supervise the handling of VIPs and special guests, ensuring their needs are met and loyalty is upheld.

Sixteen Antlers Rooftop Bar is named for its roof ‘branches’ reminiscent of a deer’s antlers, our intimate space offers a haven of comfortable seating, a selection of boutique beers, cocktails, and quality wines, as well as impressive tapas menu. We are looking for an enthusiastic superstar to lead our fantastic team!

We are seeking a passionate bar manager that represents our service philosophy, with an open minded attitude, flexible to adapt their skills, & the know how to create great experiences.

The ideal candidate will have worked in a similar venue & understands the requirements in a high volume venue, You will have a passion for people, service & delivery of expectations.  They must be able to multitask at a high level whilst developing individual team members and the team as a whole.  You will also have a hands-on management style and flexible work ethic.

As Sixteen Antlers Bar Manager you will:

• Ensure efficient, friendly and professional service is provided to all guests.
• Lead & coach team to ensure venue standards are upheld.
• Work with other leaders & stakeholders
• Maintain effective communication with the team in regards to upcoming events and venue requirements. Eg, weekly meetings with management team and kitchen brigade.
• Set up, pack down and delivery of the bar & all special events
• Proactively creating unique experiences tailored to our guests
• Take the lead as the first point of contact for any feedback from guests, & act on this
• Be knowledgeable of and operate within the outlet and hotel liquor licensing guidelines and House Management Policies.
• Set up procedures to protect and maintain service equipment, correctly recording breakages and carry out regular stocktaking.

Reporting to the Director of Sales & Marketing, we are currently seeking a Business Development Manager to join our dynamic team. This role is suitable for a vibrant sales professional who enjoys working across MICE/GROUPS/ENTERTAINMENT.

What is the role all about:

• Responsible for securing new business and growing market share from existing accounts across MICE, GROUPS & ENTERTAINMENT clients.
• Collaborate with the Director of Sales - MICE a sales plan that includes proactive initiatives to achieve business objectives and budgeted profits for the hotel for Meetings & Events
• Proactively create a sales plan that includes proactive initiatives to achieve business objectives and budgeted profits for the hotel for Entertainment & Groups
• Taking a proactive and innovative approach to acquiring new business.
• Monitor industry trends, competitive landscape, and market developments to identify opportunities for growth
• Represent the property at conferences, tradeshows, networking events, familiarisations, sales missions and on-site inspections
• Prepare and present regular reports on sales activities and results to Director of Sales and Marketing

• Work closely with the Sales & Marketing teams to ensure processes and productivity are continually improved to reach and exceed sales targets
• Work with internal stakeholders to over-achieve on budgeted revenue.
• Travel interstate to visit clients and attend tradeshows as required