We are seeking a dynamic and experienced Conference and Events Operations Manager to join our team in Sofitel Brisbane Central. As the Conference and Events Operations Manager, you will be responsible for overseeing the planning and execution of a wide range of meetings and events, ensuring seamless operations and exceptional client experiences.
This is a full time salaried role and has the potential to be a sponsored position for the right applicant.
- Develop and implement comprehensive event strategies and plans for conferences, meetings, and special events
- Manage all aspects of event logistics, including venue selection, contract negotiation, and vendor management
- Create and oversee event budgets, ensuring cost-effectiveness while maintaining high-quality standards
- Ensure client expectations are met, delivering a service that exudes luxury and aligns with Sofitel brand standards
- Collaborate with other hotel departments to strategise on new product and service offerings
- Promote a strong Heartist culture and a team that is focused on providing unforgettable experiences
- Lead and mentor a large team of ambassadors
- Develop and maintain relationships with key stakeholders, including clients, vendors, and partners
- Implement and monitor event safety and security protocols
- Stay current with industry trends and incorporate innovative ideas into event planning and execution
- Ensure compliance with local regulations and company policies related to event management.