Search result for all job vacancies on Jobstore

Turner & Townsend

Operations Support

Full-time

Perth

Customer Service

11 months ago

Would you describe yourself as being willing to learn, a team player, friendly and approachable?Do you believe you have the confidence to ask question..

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Labour Support Group

Solid Plasterer

Full-time

Keysborough, Victoria

Others

11 months ago

The Client Hazara Rendering Pty Ltd is a building and constructions company in Keysborough in Victoria. They are now looking for a Solid Plasterer to..

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AtlamGroup

Diesel Mechanic- Field Service (FIFO)

Full-time

Newman, Western Australia

Customer Service

11 months ago

Diesel Mechanic- Field Service (FIFO) Description Diesel Mechanic - Field Service (FIFO) Perth, Melbourne, Sydney, Adelaide, Brisbane Our culture beli..

Diesel Mechanic- Field Service (FIFO) Description Diesel Mechanic - Field Service (FIFO) Perth, Melbourne, Sydney, Adelaide, Brisbane Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about. Unique opportunity for experienced Diesel Mechanics to join our Field Service team on a FIFO roster flying from one of 5 capital cities (Perth, Melbourne, Sydney, Adelaide, Brisbane) . In this permanent role with a global engine manufacturer, you will be part of a high performing team who specialise in engine maintenance and repairs across our client sites in the Pilbara or Goldfields region. In this role, you will make an impact in the following ways: Work on critical mining projects Fleet maintenance Fault diagnostics Engine repairs both major and minor Work with other major OEM’s such as Hitachi, Komatsu, Liebherr etc To be successful in this role you will need the following: Relevant Heavy Diesel trade qualification - Heavy Vehicle Mechanic (to Australian standards) Previous field service experience servicing and maintaining heavy diesel products, mining equipment, power generation on engines and similar applications is preferred (ideally with an OEM) Solid diagnostic, electronic and IT capabilities Good communication skills Ability to work autonomously as well as in a great team environment Compensation and Benefits Competitive salary additional benefits $5k sign on bonus 2/1 Roster flying out of capital cities Flights (from capital cities) and accommodation provided Salary continuance insurance To view our additional benefits, click here - https://www.cummins.com/careers/working-at-cummins At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. We are proud to be recognised as a WORK180 Endorsed Employer for All Women. Click here (link to our work180 page: https://au.work180.co/employers/cummins-australia) to check out our benefits. Job SERVICE Primary Location Australia-Western Australia-Kalgoorlie-Boulder-Australia, Kalgoorlie, Distributor BR 551 Other Locations Australia-Western Australia-Perth, Australia-Western Australia-Perth-Australia, Perth, Perth Airport, Australia-Western Australia-Newman-Australia, Newman, Pardoo Street Recruitment Job Type Technician Job Posting Oct 19, 2023, 9:46:05 PM Unposting Date Ongoing Organization Distribution Business Relocation Package Eligible Req ID: 23000A90

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KinCare

Community Case Manager (Aged Care)

Full-time

Perth

Others

11 months ago

About the role: We are seeking a Community Case Manager to join our team and play a vital role in supporting elderly people in the community to l..

About the role:

We are seeking a Community Case Manager to join our team and play a vital role in supporting elderly people in the community to live independently and with dignity in their own homes.

As a Community Case Manager, your primary responsibility will be to manage a portfolio of community-based elderly customers with Home Care Packages. You will assess their needs, develop personalised care plans, and manage budgets to ensure each customers' unique requirements are met. Your role will also involve signing up new customers and proactively managing existing ones whilst maintaining a person-centred approach. Collaboration and coordination with Nurses and Allied Health professionals will be crucial to delivering comprehensive care.

In this 12-month contract role, you will have the flexibility to manage your own schedule each week, whilst working autonomously from home and within the community. You will visit customers in their homes across the suburbs of Perth metro, including Subiaco, Ocean Reef, Lesmurdie, Beckenham and more.

About you:

Previous experience in community-based case management is preferred.
Experience with Home Care Packages is desirable.
Current driver’s licence and a reliable vehicle with insurance.
Strong communication skills, both verbal and written.
Demonstrated empathy and compassion.
Excellent problem-solving abilities and critical thinking skills.
Good organisational and time management skills.
Cultural competence and the ability to work with diverse populations.
Advocacy skills to ensure clients' needs are met.
Collaboration and teamwork skills to work effectively with interdisciplinary teams.

About KinCare:

We have a 30-year track record of supporting older Australians to live independently. We’re committed to improving the quality of life and health & well-being for our customers through tailored in-home care services.

It’s really the people here who make it a great place to work. When you come to work for us, you can be sure that you will be inspired and challenged every day. Each day you will be surrounded by passionate, committed colleagues and get to build some meaningful connections. You will also receive the support and training you need for a rewarding long-term career. As a family-orientated company, we believe time at work and at home matters. We are all about work-life balance and flexibility.

Prior to commencement, every successful candidate must complete a mandatory National Police check, Work Rights check and provide proof of COVID-19 vaccination.

If this sounds like the role and workplace for you, apply now!

For more information, visit www.kincare.com.au or contact our Talent team at [email protected].

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

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NEW ECO GROUP PTY LIMITED

Appliance Service Technician

Full-time

Midvale, Western Australia

Customer Service

11 months ago

Job description: Welcome to an exciting opportunity to join a company with an ever growing demand and job security that will last a lifetime. Are you..

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Chubb Insurance Australia Limited

Complaints & Customer Resolution Analyst

Full-time

North Sydney, New South Wales

F&B / Tourism / Hospitality

11 months ago

Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and ..

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CDC Data Centres

Data Centre Manager (NV2 Cleared)

Full-time

Darwin, Northern Territory

Information Technology

11 months ago

About us:Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities. Headquarte..

About us:

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are responsive, innovative and trusted in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

We are looking for a Data Centre Manager who will be responsible for exceptional customer service and engagement to one of our key clients. The incumbent will ensure the site is operational, maintained and secured in line with best practice.

Key responsibilities include:

• Monitoring of the Data Centre environment via DCIM Tools, including rack level temperature & power, chillers, generators, switches, pumps and Data Centre power.

• Respond to Data Centre incidents 24 x 7.

• Management of assets within the Data Centre by maintaining an accurate list of Data Centre racks and hardware via DCIM Tools.

• Utilise DCIM Tools for capacity planning including physical space, power and network ports available in racks.

• Data Centre patch management including providing support to the customer.

• Data Centre security management including providing site access to people on the approved access list and escorting personnel during incidents and emergencies.

• Providing Data Centre infrastructure maintenance by working with the customer to confirm that maintenance contractors have performed scheduled maintenance.

• Contribute to Data Centre change management system inputs and action requests resulting from the change management system.

• Provide clear communication to management and tower delivery teams on incidents within the Data Centre.

• Perform approved Data Centre hardware installation, moves, adds and changes (IMAC).

• Co-ordinate 3rd party suppliers to meet project deliverables in a timely manner.

• Create and assist with the creation of service delivery and operational processes, procedures, and reports.

• Deliver services to adhere to ITIL and define ITIL best practices that can be incorporated into the operational running of the Data Centres.

• Provide support to the customer to assist with maintaining TIA-942 standards for the Data Centre.

• Keep current on best practice for Data Centre facility management.

• Meet CDCs service level agreements and assist the delivery team in meeting service level objectives.

• Act as the central point of coordination for all Data Centre related incidents.

• Follow correct site-specific delivery procedures and record management procedures to ensure information is accurate and handled correctly at all times.

• Comply with CDC’s Policies and Procedures (including appropriate use of internet, probity, and employment conditions).

• Other duties as directed from time to time.

About you:

• Experience providing services to Defence as part of Defence or Defence Industry.

• Ability to rack server hardware.

• Good knowledge of ICT hardware to assist with incident management.

• An understanding of networking and communications over copper and fibre.

• Ability to coordinate with multiple stakeholders.

• Ability to travel when required.

• Be available to work on call hours when required.

• Maintain the ability to work flexible hours when required

• ICT Hardware course or equivalent experience.

• Mechanical or electrical course or equivalent experience.

• Diploma in IT related course.

• ITIL certification.

• Understanding of TIA-942.

• Data Centre Infrastructure Management related course.

Essential:

• Existing AGSVA Security Clearance at Negative Vetting 2 level.

How to Apply:

If you are looking to own your career and take on a new challenge in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

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AtlamGroup

Customer Service Specialist

Full-time

Macquarie Park, New South Wales

Customer Service

11 months ago

WOW Recruitment is looking for an experienced Customer Support Specialist for our client in Macquarie Park, specialising in Internet of Things (IoT..

WOW Recruitment is looking for an experienced Customer Support Specialist for our client in Macquarie Park, specialising in Internet of Things (IoT) solutions and mobile communications. They collaborate with leading smart-living brands worldwide and top local Telco service providers to offer the best solutions to the market. You will be part of a talented team with an entrepreneurial mindset that challenges the status quo and works with valued partners across the globe. $75k SuperOn-site location based in Macquarie ParkPrevious experience in Telco is preferred The Role: Manage tickets, escalations, and complex enquiries from customers.Develop and maintain high-quality training materials, process documents, knowledge based articles and troubleshooting guides.Assist in day-to-day operations of the customer service team ensuring agreed KPIs and standards are met.Build an inspiring and motivated team empowered to deliver exceptional customer outcomes on every interaction.Identify opportunities to improve the customer experience solutions/provide feedback.Liaise with offshore team based in the Philippines. About you: Telco or IT experience is highly regarded.L2 experience is ideal.Follow up on account enquiries via phone or email.Ability to break down complex technical and account information into easy to follow, non-technical information for customers.Exposure to working with onshore and offshore third-party service providers.Excellent phone manner and communication skills. Perks: Pathway for progression into a Team Leader position.Fantastic career progression opportunities.Work with a fun and collaborative team.Opportunity to join a rapidly growing start-up and help be a part of the overall success.Training provided to help you succeed in the role. This is a fantastic opportunity to join a leader in Telco solutions. Get in touch with Jamie and the WOW team by applying now!

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AtlamGroup

Call Centre Operator

Full-time

Macquarie Park, New South Wales

Customer Service

11 months ago

WOW recruitment are seking a Customer Service Execeutive for our Medical Logistics Company based in Macquarie Park. The role is initially office based..

WOW recruitment are seking a Customer Service Execeutive for our Medical Logistics Company based in Macquarie Park. The role is initially office based while training, and hybrid once trained with both morning and evening shifts available.What's in it for you?Open, fun office environmentHybrid / Work from home once trainedSocial events once per monthGrowing businessCareer development across departmentsSocial and supportive environmentFree gym membershipBirthday leaveYou will be;Answering a high volume of phone callsEnsuring accurate and timely data entry into the operating systemAssisting Coordinators/Allocators with queries and changes to jobsResponding to customer queries including pricing and quoting jobsChecking third-party logistics providers' status of deliveries as well as invoicesAssisting with checking drivers’ invoicesAssisting with the client invoicing processMaintaining relationships with carriers and customersProviding general administration and operational supportContributing to the improvement of policies and proceduresSkills required;Diploma preferredPermanent Resident of AustraliaMinimum 2 years’ experience in a customer service/call centre roleLogistics experience preferred but not requiredStrong verbal and written communication skillsAbility to build lasting rapport and relationships with key stakeholders (e.g. staff, peers, drivers, clients, hospitals/clinics)Ability to read and comprehend simple instructions, short correspondence and emailsAbility to juggle multiple tasks and effectively prioritise workloadGood attention to detailTaking ownership of tasks and following them through to completionAbility to work as a team player, pro-active, self-motivated and high sense of responsibilityAbility to work independently and under pressure in a fast-moving environmentThe ability to use Microsoft suite of products and operating systemIf this sounds like the right role for you, please contact [email protected] or call on 02 8320 0683 and ask for Caitlin!

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AtlamGroup

Customer Service Operations Manager – Fast Food

Full-time

Ourimbah, New South Wales

Customer Service

11 months ago

Managing 3 locations across NSW – Ourimbah head office Negotiable salary plus car allowance, commensurate with experience and ability Ditch the big ..

Managing 3 locations across NSW – Ourimbah head office Negotiable salary plus car allowance, commensurate with experience and ability Ditch the big corporate chains – freedom and flexibility await! Embark on a career transition from the corporate fast-food industry to a leadership role in area management with Heatherbrae’s Pies. As the Operations Manager of Customer Service, you’ll lead three teams in delivering premium quality meat pies and baked goods along NSW highways. Your efforts will shape the customer experience through professional customer service, local produce, high-quality ingredients, and a touch of warmth. In this role, you will visit each store weekly to support managers and collaborate with the head office team on customer service initiatives, witnessing your impact on business success. About You: You are not merely a manager but a true leader who sets the standard through personal example and engaging actively with your teams. You thrive in the dynamic industry pace, revelling in the hustle and energy. Your strength lies in your ability to connect with others, and you excel in coaching, mentoring, and improving customer experiences. You can manage operations seamlessly, even during busy peak times. About the Company:Heatherbrae’s Pies is more than a workplace; it is a community of longstanding individuals who understand the significance of cultivating a happy and harmonious environment. While renowned for their exceptional pies, the company’s ethos extends beyond mere culinary excellence. Heatherbrae’s Pies is dedicated to crafting unforgettable customer experiences, delivering exceptional locally sourced bakery goods and coffee. Their recent customer initiative proudly boasts a 100% gluten-free bakery. If you possess a love for people, customer service, and operations management, we encourage you to apply. Contact Chelsea Walker at [email protected] to seize this exciting opportunity. Your journey towards professional and personal satisfaction begins here.

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Compass Education

Client Support Officer

Full-time

Perth, Western Australia

Customer Service

11 months ago

Come shape the future of education with us.We are Compass - smart school management in one connected platform. We believe that time spent in the class..

Come shape the future of education with us.

We are Compass - smart school management in one connected platform. We believe that time spent in the classroom should be for learning and teaching.

Our two co-founders John and Lucas met over a team lunch and while chowing down on their cafeteria sandwiches they bonded over their unapologetically nerdy love for education technology. After months of white-boarding and long days spent writing thousands of lines of code, Compass 1.0 came to life in 2009 in Lucas’ parents' garage.

Fast forward a decade - it’s no longer just John and Lucas eating sandwiches at the lunch table. Our school management ecosystem is now used in more than 2,000 schools across Australia and beyond. We’re joined by over 200 members of the Compass team, delivering smart school management solutions around the world.

Here’s why we need you…

We are looking for an enthusiastic person to join our established AU Support team. At Compass, great support is at the heart of our market-leading customer service, and so you will be a key part of a dynamic and fast-growing team.

In this role there are opportunities for rapid progression and exposure to other parts of the organisation for the right candidate.

What you’ll do:

You will join the Compass AU Support function in our Perth Office, working with the Support Manager & Support Team Leads, to ensure that our schools are provided with the service they need to get the most out of the Compass platform.

Specifically, you will:

Provide solutions to schools by responding to their requests and solving their problems as they arise.
Manage communications through a range of channels - including live chat, emails, and phone calls.
Work closely with the sales, product, and engineering teams to escalate customer inquiries as required.
Draft and maintain knowledge base resources such as help articles and videos relating to all parts of the Compass platform.

About You

We are looking for people who have a passion for creativity and problem-solving. Our clients are constantly giving us new challenges to work through and resolve so excellent customer service skills are a must. We’re also looking for people who celebrate diversity and thrive in a collaborative environment.

You will also:

Demonstrate a service-oriented approach to helping customers
Be enthusiastic & motivated, with a positive attitude and good initiative
Have strong verbal and written communication skills
Have strong attention to detail and ability to see tasks through to conclusion

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TSA Group

Inbound Customer Service and Sales

Full-time

West Perth

Customer Service

11 months ago

Being part of the team means: Fully paid comprehensive training: We will take you through our 6 week training period, where we tea..

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Hays

Internal Sales Support

Full-time

Perth, Western Australia

Accounting / Auditing

11 months ago

Permanent position_ Available Immediately for Internal Sales Officer _Perth - South of the River Your new company This well-known LPG company is seeki..

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AtlamGroup

Field Service Technician

Full-time

Perth, Western Australia

Customer Service

11 months ago

Field Service Technician Location: Perth, AU Employment type: Employee Place of work: Remote Offshore/Onshore: Onshore TechnipFMC is committed..

Field Service Technician Location: Perth, AU Employment type: Employee Place of work: Remote Offshore/Onshore: Onshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a culture that values curiosity, expertise, and ideas as well as diversity, inclusion, and authenticity. Bring your unique energy to our team of more than 20,000 people worldwide, and discover a rewarding, fulfilling, and varied career that you can take in anywhere you want to go. Job Purpose • Performs the installation, testing and repairing of new and reworked TechnipFMC products (equipment and tools) Job Description • Installs, tests and repairs new and reworked TechnipFMC products (equipment and tools) • Establishes and maintains communication with Customer Representative on issues related to his/her perimeter (job installation/testing procedures, equipment, tooling and spare parts requirements, equipment and tooling function-fit and critical technical data) • Provides sales support ensuring the customer is fully informed of all aspects of the job • Assures all quality issues and documentation (equipment and procedural defects) is communicated and sent back to Company's Service Management • Completes field documentation after the completion of each service job • Provides Project Support as required, for all new projects which includes: assisting with project Factory Acceptance Tests and Systems Integration Testing • Prepares and completes safety related documentation. Pursues safe work practices Job Requirement • High school diploma or equivalent technical diploma • Minimum 1 year of experience in field service technician role • Intermediate knowledge of one or more of the following fields: electrical; subsea equipment; hydraulics equipment; mechanical equipment and tools; structural steel • Ability to read and understand drawings • Able to perform basic mathematical calculations • Ability to use technical tools and instruments required to perform duties Being a global leader in the energy industry requires an inclusive and diverse environment. TechnipFMC promotes diversity, equity, and inclusion by ensuring equal opportunities to all ages, races, ethnicities, religions, sexual orientations, gender expressions, disabilities, or all other pluralities. We celebrate who you are and what you bring. Every voice matters and we encourage you to add to our culture. TechnipFMC respects the rights and dignity of those it works with and promotes adherence to internationally recognized human rights principles for those in its value chain. Learn more about TechnipFMC and find other open positions by visiting our Career Page. Follow us on LinkedIn for company updates. Date posted: Dec 14, 2023 Requisition number: 2647

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AtlamGroup

Product Support Technician - Perth, Port Hedland/Geraldton

Full-time

Perth, Western Australia

Manufacturing / Production

11 months ago

Perth, Australia Reference: 6471518 Awesome role, excellent career opportunity No roster, remote Based in Perth, Port Hedland, Geraldton We are lookin..

Perth, Australia Reference: 6471518 Awesome role, excellent career opportunity No roster, remote Based in Perth, Port Hedland, Geraldton We are looking for a multi-talented technician, qualified in one or more of the following areas or trades: Electrical Communications Instrumentation Mechanical Trade (with Electrical aptitude) So, if you have a background as an Auto Electrician, Instrument Technician or Heavy Vehicle Mechanic, we want to hear from you. We will look for your Cert III and above trade qualifications with your application.If you're looking for an opportunity to develop your skills further and to be the one at the helm of a high-functioning, industry-leading team, then here is your chance! We provide full training and support in our niche products.Welcome to CR Powered by Epiroc. With a global operations reach, our strategy is to be collaborative partners with the world's best miners, delivering innovative solutions and improved mining productivity to our customers around the world.About the roleAs Product Support Technician you will be dedicated to delivering quality outcomes in applying our instrumented technologies to key mining clients serviced from Perth, through the Pilara to Port Hedland. The role incorporates on-site installation, commissioning, maintenance, onsite and remote technical support for our products with a focus on the CR mining technology optimisation products. Mining technologies are a rapidly growing space in the global market.This role offers excellent career development opportunity for anyone who has technical experience, as mentioned above and is a very effective organiser and communicator. Full training for the products is provided. The role will be backed by a dedicated, office based, remote support team to provide expert technical knowledge for rapid issue resolution.Key responsibilities of this position include: Providing on-site installation and system commissioning for CR technology solutions, on mobile mining equipment, ensuring engineering requirements are met. Compliance with all internal and customer safety policies and procedures. Plan and conduct maintenance activities in a safe and effective manner. This includes troubleshooting, system inspections, performance testing, component replacement and clear communication of outcomes. Maintaining accurate records of work scheduled and completed. Presenting summary reports prepared by CR remote support team to production and maintenance staff. Providing training to site technical staff and operator on the use and function of systems. Collaborate with other CR teams to deliver a united experience for the customer. On offer at CR Powered by EpirocAt CR Powered by Epiroc, we value diversity and seek people with diverse backgrounds to join our team. We are committed to developing people and fostering an inclusive environment where individuals belong, feel their uniqueness is valued, and can reach their full potential.We believe in radical flexibility, limitless growth, supportive culture, and community impact. Our team enjoys hybrid work between home and the office, strong support for professional…

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NARLAS PTY. LIMITED T/A The Sydney String Centre

Violin Maker (Luthier) Musical Instrument Maker/Repairer

Full-time

Chatswood, New South Wales

Maintenance / Repair

11 months ago

This is a permanent full-time role. Its purpose is to provide exceptional making, repairs and restoration services to violins, violas, cellos, double ..

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AtlamGroup

Customer Service

Full-time

Jandakot, Western Australia

Customer Service

11 months ago

Customer Service Apply now Job no: 494250 Work type: Full Time Location: Jandakot Categories: Customer Service Full time position based in Jandakot Pl..

Customer Service Apply now Job no: 494250 Work type: Full Time Location: Jandakot Categories: Customer Service Full time position based in Jandakot Plenty of variety in a fast-paced environment Great opportunity and support to develop your career WHY BUNZL? As part of the Bunzl group, Beaver Brands is a manufacturing, import and wholesale business. We specialise in the provision of reputable, quality, and innovative branded products, including Mack footwear & workwear, WS workwear, Beaver lifting & materials handling, Beaver load restraint, B-Safe height safety, Ninja & Contego hand protection and Frontier personal protective equipment. Ours is a culture of bringing out the best in people. And we do this with a strong entrepreneurial spirit, a firm commitment to training and development, and dedicated leaders who believe that every day is a new day to see new opportunities. YOUR ROLE As one of the front-line people in our business, you will have a direct influence on the quality and satisfaction levels of our loyal customer-base and suppliers. Part of your day-to-day will involve entering and processing orders, responding to customer enquiries, and actioning inbound calls regarding a variety of our products and services. Your role is vital in delivering an efficient, accurate and timely service through face-to-face, phone and email interactions. You’ll also ensure communication flows within the Customer Service team itself and other areas of the business. ABOUT YOU You’ll have that same entrepreneurial spirit that we live and breathe here at Bunzl. You’ll be energetic and self-motivated with great attention to detail and a can-do approach to challenges and tasks. Reliable and enthusiastic, your excellent people skills enable you to negotiate win-win outcomes within timeframes and expectations. The other essentials we are looking for: Prior experience in customer service is highly regarded but not essential Excellent verbal and written communication skills Highly motivated with a ‘can-do’ attitude Strong team player BENEFITS Bunzl offers a broad and flexible range of benefits to our team including profit share scheme for eligible employees, exclusive motor vehicle and health insurance products, travel and accommodation discounts, study assistance, many wellbeing and community programs and access to discounted Bunzl products. WE BELIEVE With an entrepreneurial spirit providing endless opportunities, we believe that together we can achieve anything. We believe that through diversity we build strength and stability, and that the safety and security of our employees is not negotiable. Through innovation we find solutions, with an entrepreneurial spirit providing endless opportunities, and we believe that together we can achieve anything. Investing in our local communities is the right thing to do, and here in Australia that investment is building a sustainable environment for our staff, customers and those who follow. APPLY At Bunzl, we believe that when you join our…

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AtlamGroup

Customer Service Officer

Full-time

Brookvale, New South Wales

Customer Service

11 months ago

Capital S.M.A.R.T is still leading the way in small to medium accident repair technology! We’re proud of our strong partnerships and growth that co..

Capital S.M.A.R.T is still leading the way in small to medium accident repair technology! We’re proud of our strong partnerships and growth that continues to be enabled by our 1500 team members across Australia and New Zealand. We maintain our focus on innovation and seek to positively influence the industry.Join us and you’ll be provided with uniforms, training, career development, ongoing support, staff discounts, flexible rostering and regular incentive programs.Our Leadership team is dedicated to your safety, success, and growth!The OpportunityWe have an exciting opportunity for a Customer Service Officer to join the team at Brookvale.You will be the first point of contact for our customers, providing up to date information about their repairs and instilling confidence that the customer has left their car in very capable hands. In addition to that, this role will include (but not be limited to:Role responsibilitiesEnsuring the environment is always customer friendly.Checking in all customers as they present for their assessment.Providing a caring and professional service during all customer interaction Managing the customer return to collect vehicle once repairs are completed and addressing any concerns.Does this sound like you?Have previous experience in a customer facing, fast paced environmentStrive to achieve a positive customer experience in every interactionHave high attention to detailBe organised and has exceptional time management skillsBuild rapport in person as well as over the phoneWork well in a team We are a business that understands that people have different needs, and ask that you give us the opportunity to discuss your needs, and how they can fit into the operational requirements. BenefitsReward & recognitionCareer development and trainingReferral bonus for recommending a friend to work with usDiscounts on parts and toolsUniforms24/7 professional counselling for Team members and their immediate familiesWe champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. Capital SMART is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW or call Kate on 0438 259 870

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AtlamGroup

Customer Service - Yard

Full-time

Kalgoorlie, Western Australia

Customer Service

11 months ago

Customer Service - Yard Kalgoorlie Full Time - Monday to Friday Be part of a dynamic and fast-paced Customer Service team Safety First Culture Whilst ..

Customer Service - Yard Kalgoorlie Full Time - Monday to Friday Be part of a dynamic and fast-paced Customer Service team Safety First Culture Whilst manufacturing is our foundation, our team is our future.THE OPPORTUNITYAn exciting opportunity has become available for a Customer Service/Yard Team Member based in Kalgoorlie. This position involves working as part of our collaborative Retail Team - reporting to the Store Manager.RESPONSIBILITIES Provide exceptional customer service Locate finished goods and load to vehicles General housekeeping and providing support to the wider Retail team as required Strict adherence to our critical safety rules & contributing to a safe working environment ABOUT YOU Desirable – Forklift Licence A passion to deliver outstanding customer service Extensive experience driving forklifts and loading vehicles an advantage Commitment to accuracy Good Physical Fitness Whilst experience is great, it’ll be your passion, reliable attitude and personality that set you apart REWARDS & BENEFITSFlexible Working Arrangements | Health & Wellbeing Initiatives | Traineeship & Apprentice Program | Career Development Opportunities | Paid Parental Leave | Employee Referral Incentive | Stratco Team Member Discount Card | Private Health Corporate Discount | Flu Vaccinations | Employee Assistance ProgrammeABOUT STRATCOStratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.OUR CULTUREStratco has established an environment that brings out the best in our people. We believe in building careers through providing a safe, connected, and innovative culture that supports ongoing growth and development. We are committed to providing an inclusive working environment across our diverse business and take every measure to ensure our team members ‘Return Home Safe’ every day.APPLICATION PROCESSIf this sounds like you, we would like to hear from you! Should you be successful in progressing to the next stage of the recruitment process you will be invited for an interview to discuss the role in more detail.To see more information about Stratco & our careers please visit – stratco.com.au/careers

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AtlamGroup

Service Administrator - Crane Servicing

Full-time

Perth, Western Australia

Customer Service

11 months ago

Our client is a family-owned and operated organisation that has provided a wide range of material handling and lifting solutions for over 30 years. By..

Our client is a family-owned and operated organisation that has provided a wide range of material handling and lifting solutions for over 30 years. By manufacturing locally, they have become a leading supplier to mining industries across local and international markets. They provide tailored preventative maintenance, repairs and overhauls, along with safety and performance inspections to minimise their clients' downtime. Due to continuous growth, they are looking for a Service Administrator to join their team in Maddington. About the opportunityAs a Service Administrator, you will play a vital role in ensuring the smooth operation of our client's service department. Reporting directly to the Service Manager, your day-to-day will see you coordinating the activities of their technicians to maintain efficient service delivery to off-site locations across the state. In this role, you will: Schedule and delegate service and inspection tasks to technicians Maintain clear and effective communication with technicians to address any issues or concerns Oversee and process paperwork, including site access forms, inductions, and invoicing Collaborate with technical teams to ensure jobs are completed on time and to client specifications About youWe are seeking a candidate who is proactive, organised, and capable of multitasking in a dynamic environment. You should be comfortable working closely with technical teams and possess excellent communication skills. To be successful in this role, you will ideally have: Previous experience in service coordinating, preferably within a mechanical or related field Basic knowledge of crane operations and servicing, allowing you to effectively understand technician requirements Strong organisational skills to manage schedules, paperwork, and job requirements efficiently What’s on offerJoining our client's team means becoming a part of a supportive and family-oriented work culture. You will have the opportunity to receive hands-on training and mentorship as you take on this important role. With a 38-hour workweek and potential for overtime, you'll have the chance to grow your career while maintaining a healthy work-life balance. This is an excellent opportunity for someone who values growth, teamwork, and contributing to the success of a reputable company in the material handling industry. Keywords: Crane Technician, Maintenance Planner, Mobilisation, Scheduler, Service Administrator, Service Coordinator, Service Manager.

Click here to view more detail / apply for Service Administrator - Crane Servicing

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AtlamGroup

Senior Service and Sales Technician

Full-time

Clayton, Victoria

Customer Service

11 months ago

We are looking for a technically-strong professional with the ability to work autonomously and in a team environment by utilising strong communication..

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AtlamGroup

Senior Service and Sales Technician

Full-time

Clayton, Victoria

Customer Service

11 months ago

We are looking for a technically-strong professional with the ability to work autonomously and in a team environment by utilising strong communication..

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AtlamGroup

Plant Mechanic - Field Service 1

Full-time

Kalgoorlie, Western Australia

Engineering

11 months ago

Plant Mechanic - Field Service 1 Posted Date: 9 Dec 2023 Location: Kalgoorlie, WA, AU, 6430 Read More... Click here to view more detail / apply fo..

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AtlamGroup

Auto Electrician - Field Service

Full-time

Tom Price, Western Australia

Transportation / Logistics

11 months ago

Auto Electrician - Field Service Posted Date: 11 Dec 2023 Location: Tom Price, WA, AU, 6751 Read More... Click here to view more detail / apply fo..

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AtlamGroup

Electronic Field Tech Support

Full-time

Newman, Western Australia

Information Technology

11 months ago

Electronic Field Tech Support Functional area: Service Onsite or Remote: Onsite Primary Skills: Read More... Click here to view more detail / ap..

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Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.

Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

Total 2,320 Customer Service job vacancies in wa perth northern suburbs

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Senior Service and Sales Technician

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Frequently Asked Questions about Customer Service