Being part of the team means:
- Fully paid comprehensive training: We will take you through our 6 week training period, where we teach you everything from Telstra products, customer handling and sales techniques.
- Support is always there: We know a new role can be stressful which is why the support will still be there even after you leave training.
- WFH Options: After 6 months and when you've practised what we teach, you can work from home 2 days per week
- Uncapped Commissions: You perform- we pay!! Earn monthly commissions on top of your base salary. OTE's will have your earning $80k+ per year.
- Internal Career Progression: Be supported by our development programs, providing you the opportunity to grow and progress within our business
- Be apart of the TSA Way: You'll be rewarded, recognised and apart of a business that knows how to have fun! Play ping pong on your lunch break, attend team events, work amongst like-minded people where you're guaranteed to make great mates
What you'll do:
- Answer inbound calls from small business owners where you will represent, promote and sell a wide range of Telstra products and services.
- Provide expert advice on Telstra products and services that best suit their needs and lifestyle
- Provide empathy and understanding to your customers through effective communication skills
- Take ownership, withhold confidence in your ability to de-escalate any customer grievances
- Be available when our customers need us, flex to the hours that are required
