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Jobs in Australia   »   Jobs in Perth   »   Customer Service Job   »   Service Administrator - Crane Servicing
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Service Administrator - Crane Servicing

AtlamGroup

Our client is a family-owned and operated organisation that has provided a wide range of material handling and lifting solutions for over 30 years. By manufacturing locally, they have become a leading supplier to mining industries across local and international markets. They provide tailored preventative maintenance, repairs and overhauls, along with safety and performance inspections to minimise their clients' downtime. Due to continuous growth, they are looking for a Service Administrator to join their team in Maddington. About the opportunityAs a Service Administrator, you will play a vital role in ensuring the smooth operation of our client's service department. Reporting directly to the Service Manager, your day-to-day will see you coordinating the activities of their technicians to maintain efficient service delivery to off-site locations across the state. In this role, you will: Schedule and delegate service and inspection tasks to technicians Maintain clear and effective communication with technicians to address any issues or concerns Oversee and process paperwork, including site access forms, inductions, and invoicing Collaborate with technical teams to ensure jobs are completed on time and to client specifications About youWe are seeking a candidate who is proactive, organised, and capable of multitasking in a dynamic environment. You should be comfortable working closely with technical teams and possess excellent communication skills. To be successful in this role, you will ideally have: Previous experience in service coordinating, preferably within a mechanical or related field Basic knowledge of crane operations and servicing, allowing you to effectively understand technician requirements Strong organisational skills to manage schedules, paperwork, and job requirements efficiently What’s on offerJoining our client's team means becoming a part of a supportive and family-oriented work culture. You will have the opportunity to receive hands-on training and mentorship as you take on this important role. With a 38-hour workweek and potential for overtime, you'll have the chance to grow your career while maintaining a healthy work-life balance. This is an excellent opportunity for someone who values growth, teamwork, and contributing to the success of a reputable company in the material handling industry. Keywords: Crane Technician, Maintenance Planner, Mobilisation, Scheduler, Service Administrator, Service Coordinator, Service Manager.   

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