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Djirra

Communications Support Officer

Full-time

Collingwood, Victoria

Customer Service

10 months ago

Ongoing, full-time position Generous SCHCADS Award Salary on offer - SCHCADS Level 4.1 $82,045.60 Convenient inner-city location Exciting new role Ab..

Ongoing, full-time position
Generous SCHCADS Award Salary on offer - SCHCADS Level 4.1 $82,045.60
Convenient inner-city location
Exciting new role

About the Organisation

Djirra is an Aboriginal Community Controlled Organisation with over 20 years’ experience accompanying Aboriginal and Torres Strait Islander women, and their children, on their individual journeys. We find solutions through Aboriginal and Torres Strait Islander women sharing their stories, journeys, and experiences. Djirra celebrates women’s strength and resilience. We are committed to a future without family violence.

We deliver holistic, culturally safe, specialist family violence support, legal services and case management, alongside cultural and wellbeing workshops, and programs. Our services have state-wide reach, touching every part of Victoria to meet the needs of Aboriginal and Torres Strait Islander women. Self-determination is the foundation of everything we do.

Djirra amplifies the voices of Aboriginal and Torres Strait Islander women. We advocate for system-wide change to improve access to justice, eliminate systemic violence, and strengthen women’s resilience.

We are an active member of the National Family Violence Prevention and Legal Services Forum, the peak body for Aboriginal and Torres Strait Islander people who are experiencing or at risk of family violence.

About the Role

Reporting to the Head of Strategic Communications, the role supports Djirra’s marketing and communications and engagement activities and projects, and monitors and reports on the effectiveness of communications.

Under the direction of the Head of Strategic Communications and working with the Communications and Engagement Coordinator, you will help implement media and communications activity, underpinning our efforts to effectively communicate Djirra priorities and build Djirra’s public profile, provide timely and accurate measurement and reporting of communications activities, undertake effective copywriting and provide administrative support.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Applications will close midnight Sunday 11 February 2024, or as soon as a suitable applicant is found.

Please do not hesitate to contact Teresa Kyprianou, HR Advisor on [email protected] for a confidential discussion if you would like further information.

A Working with Children Check Card
A National Police Check
A degree in communications, public relations, journalism, or marketing would be highly regarded. Working history in this area is highly favourable.

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Bosch Group

Administration Support Officer

Full-time

Malaga

Customer Service

10 months ago

An exciting opportunity has become available for an enthusiastic and motivated self starter who has a passion for multi-tasking and organisation. Job ..

Quick Apply

Sika AG

Customer Service Officer

Full-time

Pinkenba

Customer Service

10 months ago

Answer and respond to inbound phone calls regarding resolving customer issues, delivery times, quotes, general/first level technical product informati..

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MedHealth

Customer Service Officer

Full-time

Brisbane City

Customer Service

10 months ago

Responsibilities will include but are not limited to:Scheduling of appointments with customers.Maintaining busy inboxes, with queries, appointments an..

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MedHealth

Customer Service Officer

Full-time

Spring Hill

Customer Service

10 months ago

Responsibilities will include but are not limited to:Liaising with customer to plan and implement agreed servicesScheduling of appointments.Maintainin..

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BlueScope

Storeperson/Customer Service Officer

Full-time

Bunbury

Customer Service

10 months ago

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are ..

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Bunbury team in our Fielders business as a Storeperson/Customer Service Officer. With a proud history starting in Adelaide, today Fielders manufactures and markets steel building products across Australia. We deliver customer-inspired outcomes that support architects, engineers, builders, installers and property owners in creating their vision.

Get ready for this exciting dual role that promises something new every day! Your mornings will start by attending customer service responsibilities at our Bunbury branch. As someone skilled in operating a forklift, you’ll be handling the unloading of incoming deliveries and loading up our products, ready to be despatched to customers. That’s not all – include general warehousing duties and you’ve got a day bursting with variety and excitement!

We are on the lookout for someone reliable and dependable to join our team. This role not only offers daily challenges but also opens the door to numerous career opportunities.

As part of our diversity and inclusion journey, BlueScope is aiming to increase the representation of women in our Operations workforce across our businesses. We strongly encourage female applicants to apply for these positions.

What Will You Do?

Your responsibilities will include:

processing and managing customer orders, quotes and enquiries via face to face, online and over the phone as well as processing sales, using EFTPOS and handling cash
efficient and accurate data entry and order taking, ensuring tasks are completed in a timely manner and systems are updated accordingly
maintaining and enhancing relationships with external and internal customers including the Sales and Warehousing teams within the branch
having high attention-to-detail and accountability ensuring positive impact to the business.

This is a Monday to Friday role, working a 38-hour week within the trading hours of 7am to 3pm.

More About You

A reliable and punctual individual with a passion for delivering excellent customer service and the drive to perform warehousing duties (training will be provided). Additionally, you will have:

the ability to obtain a forklift licence (if you don’t already hold), further training will be provided on the job
high level communication and customer service skills
strong time management and proficient computer literacy skills in MS Office (training will be provided for in-house systems)
a willingness to learn, a can-do attitude and a proactive approach
a high level of safety awareness.

What’s in it for you

Full-time permanent position
Free secured parking onsite
Ongoing training and career opportunities
Employee benefits with discounts on health and wellbeing products and services
Employee Assistance Program

For those eager to embrace a challenge and elevate their skills, this role could be just what you're looking for.

Together we can make a world of difference.

Applications close Friday, 2 February 2024

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Cadmus

Executive Support Officer

Full-time

Melbourne, Victoria

Customer Service

10 months ago

Equal Access to High-Quality Education Moves Our World ForwardMeet Cadmus!At Cadmus, we believe every student should have equal opportunity to achieve..

Equal Access to High-Quality Education Moves Our World Forward

Meet Cadmus!

At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that’s why we’re changing how the world learns!

Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by providing educators and diverse student cohorts with access to high-quality learning and assessment. Built on rich, student-centric values, Cadmus empowers individuals to achieve their highest potential and graduate with the critical skills and knowledge to profoundly impact our workforces, communities, and evolving world.

A Bold Plan for Global Impact

At Cadmus, we’re working hard in pursuit of an ambitious, world-shaping goal: to provide 1 billion students with access to high-quality education by 2050.

That’s why we need a high-performing Executive Officer to join our team and support our CEO and senior executive team.

At Cadmus, we’re doing a lot of great work rapidly to create a profound impact on our world through the power of education. With Cadmus currently being used in 50+ countries, we’re looking for an Executive Support Officer who is passionate about supporting leadership to achieve topline company objectives.

Reporting to the Chief Executive Officer, our Executive Support Officer will:

Secure meetings with potential new customers and pipeline customers by working with the Business Development team to liaise with senior stakeholders to win meetings.
Organise travel for executive, business development, and international team members, with seamless connections and the best deals, to ensure effective sales trips and collaborative team engagements.
Provide a first line of screening for all hiring candidates before they proceed to subsequent stages of hiring.
Manage all human resource, payroll, accounting and reconciliation actions by engaging with staff, bookkeepers, and accountants.
Support the team to work remotely locally and internationally, by owning the administrative actions, including office space, work spaces, and equipment.

Professional Skills

Effective Communication: Demonstrate adeptness in both written and verbal communication. Craft persuasive emails to secure important outcomes such as meeting bookings, and employ convincing phone conversations to schedule crucial appointments.
Information Synthesis and Prioritization: Display the ability to synthesize research findings and prioritize information effectively.
Talent Spotting: Showcase a keen eye for talent. Evaluate candidates' values, skills, and experience to determine their suitability for specific roles within the organization.
Detail-Oriented Acumen: Exhibit meticulous attention to detail in financial, HR and accounting matters. Ensure accuracy in numerical data, minimize costs, and adeptly identify cost-saving opportunities.
Strategic Decision-Making: Highlight your capacity to assess multiple options and navigate through switching costs. Make informed decisions that align with organisational goals while considering potential challenges and benefits.

Professional Experiences

Holds a bachelor's degree from a leading university
You have 10+ years of experience in accounting, sales, operations and hiring
Cross-Geography Logistics and Administration: Adept at organizing and streamlining logistics and administrative tasks for teams operating across diverse geographical locations. Demonstrated ability to ensure seamless operations and effective coordination despite geographical challenges.
End-to-End Team Building: Demonstrated ability to assemble and nurture high-performing teams from recruitment stages to achieving management levels. Experience encompasses comprehensive team-building processes, including recruitment, training, and developing team members into managerial roles.
Comprehensive Corporate Management: Proven proficiency in overseeing vital organizational functions, encompassing accounting, bookkeeping, HR, and payroll. Successfully managed and ensured the accuracy and efficiency of financial and human resources operations within the company.
Multi-Zone Project and Personnel Management: Successful experience in orchestrating projects and managing personnel across multiple time zones. Demonstrated capability to lead teams, collaborate across diverse timeframes, and deliver exceptional results in a globally distributed work environment.

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Civica UK Ltd

FOH - Team Support Officer

Full-time

Melbourne, Victoria

Customer Service

10 months ago

INTERNAL ROLE ONLYExciting Opportunity available as the Front of House Team Support OfficerDo you have strong attention to detail? Do you have excelle..

INTERNAL ROLE ONLY

Exciting Opportunity available as the Front of House Team Support Officer

Do you have strong attention to detail? Do you have excellent understanding of current process documentation? Then look no further – this role is for YOU!

APPLY NOW and do not miss out!

Number of positions - 2

Start Date - February 12th and January 29th, 2024

Duration - 2 months

About The Opportunity

As a Team Support Officer, this role will see you as a subject matter expert, fielding & responding to questions from the team in timely and professional manner. Reporting to FOH Team Leader and working along to identify & deliver training needs across FOH for both new & existing employees.

The role plays a critical part in our endeavor to build a Centre of Excellence, where customers are treated with respect and are provided with accurate and timely information to their enquiries.

Key Responsibilities:

To coach and guide CSRs to deliver a high quality of customer service
To handle escalated calls from customer and resolve the issue at first point.
Maintain work instructions and ensure that all manuals are kept up to date and assist in the communication and embedding of any changes.
Assist the Contact Centre Team leaders to evaluate calls and provide coaching and feedback.
To provide constructive feedback to Team leaders and CSRs
Process and respond to complex requests received on behalf of our clients.
Identifying skill gaps within the wider business and work with leaders to educate and reduce double handling within all Civica departments.
Liaise with external stakeholders to continuously lift the standard of service provided.
To liaise via email and verbally to mutually resolve escalated issues.
Enter media and Victorian Ombudsman threats into the tracker to enable analysis of trends.

Essential Skills and Experience:

In-depth knowledge of relevant FOH guidelines, processes, and performance standards.
Highly proficient with CJS systems.
Strong verbal and written communication skills.
Ability to follow policies and procedures.
Well-developed investigative, problem solving and decision-making skills.
To work as part of a team to ensure that service standards are met.
Self-driven with proven ability to manage workload and time autonomously.
Intermediate Microsoft Office applications knowledge

What Next?

If this sounds like a good match then please submit your Expression of Interest. Please provide a summary outlining your current role, duties and why you are interested in this opportunity. Please ensure you speak to your manager before applying to ensure this fits in with business requirements.You will be contacted Talent Acquisition Partner, to understand more about your application.

Applications close on Friday 19th January'2024.

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MedHealth

Customer Service Officer

Full-time

Sydney

Customer Service

10 months ago

Supporting the day-to-day delivery of appointmentsResponding to and actioning the day-to-day general administrative, scheduling, and booking queries v..

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Redox

Customer Support Officer - Laverton North, Victoria

Full-time

Laverton North, Victoria

Customer Service

10 months ago

The CompanyRedox is a ASX listed, leading raw material and ingredients distributor with 16 regional offices throughout Australia, New Zealand, Malaysi..

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Redox

Customer Support Officer - Bibra Lake, Perth

Full-time

Bibra Lake, Western Australia

Customer Service

10 months ago

The CompanyRedox is a ASX listed, leading raw material and ingredients distributor with 16 regional offices throughout Australia, New Zealand, Malaysi..

Quick Apply

AtlamGroup

Administration Officer - Transit Care Hub and Interim Admission Centre , Queensland Health

Full-time

Brisbane, Queensland

Customer Service

10 months ago

Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of appro..

Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population. This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community. About the Role The purpose of this role to respond to general customer inquiries and provide timely and accurate information and assistance to clients and staff to facilitate efficient service delivery within the dynamic environment of the Transit Care Hub and Interim Admissions Centre. Find out about the role in more detail and how to apply in the attached Role Description. Our ICARE² values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day. We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance. As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases. You can find out more about why it's so great to work at Metro South here: www.metrosouth.health.qld.gov.au/join-our-team.

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AtlamGroup

Participant Support Officer - Lismore

Full-time

Lismore, New South Wales

Customer Service

10 months ago

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Admi..

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Administrative Support for the office in Lismore. Important information about your new roleFull time hours (37.5 hours/week)Hourly rate - $37.36This is an Australian Public Service Level 3 (APS3) Role12 month assignment with the possibility of extension About your new role The role is titled a “Participant Support Officer”. It is a team membership position and is responsible for setting priorities and managing workflow. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position will have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. You will be provided with 12 weeks of intensive training to equip you to undertake your new role. About your new company The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability. What you will do in your new roleProvide counter/reception support for the local office including participant enquiries in the self-help kiosks and online supportManaging the team shared email inbox, appointments and telephone enquiriesCoordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participantsUndertaking research and investigation activities and preparing associated reports and correspondenceSupporting planning teams by actioning planning tasks that do not require delegationUndertaking a range of data entry activities and ensuring follow up is completedReceiving and recording complaints and other feedback in the Agency Business systems. About youEnjoy dealing with clients face to face Experience in dealing with challenging conversations and behaviours.Ability to provide empathic serviceExperience in Microsoft Office computer based workAbility to use Client Records Management Systems (CRM) Mandatory Requirements:Working with Children and Vulnerable People CheckNDIS Worker Screening Check (WSC)National Police CheckPre-employment checks Please call Caitlin Lummis at Chandler Macleod on 02 6762 9000 for a copy of the Position Description and for further information. Or hit Apply Now to submit your resume.

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AtlamGroup

APS3 Participant Support Officer - Frankston

Full-time

Frankston, Victoria

Customer Service

10 months ago

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strai..

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, people living with disability, and culturally and linguistic diverse candidates are always encouraged to apply. ***Mandatory: Australian Citizenship required to work within Federal Government*** ****Applications close byCOB Thursday 26th of October 2023.**** Our Federal Government client is seeking to engage an APS3 Participant Support Officer until the end of December 2024 in Frankston. It is highly desirable that the successful applicant understand or lived experience in the field of disability. About the Team National Delivery is responsible for engaging with participants and managing participant plans and supports. State/Territory-based business units manage the operating functions of the NDIS, ensuring accessible, nationally-consistent participant experiences. About the Role The APS3 Participant Support Officer is a team membership position and is responsible for setting priorities and managing work flow for their role and producing work that is subject to regular monitoring by more senior NDIA positions within their management structure. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. Key skills required for role:Ability to work in a teamCommunication skillsCustomer service skillsAbility to manage conflict and difficult/sensitive conversations.Microsoft Suite skills (Excel, Word, Outlook, Teams)Ability to use initiative and work independentlyAbility to learn new systems and processes Desirable skills to have for the role:Experience with the NDIA or in the disability sectorExperience in a Front of House and/or administration based role Responsibilities may include but are not limited to: Managing and resolving participant matters by actioning planning tasks as per the NDIS Act.Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and NDIA online support.Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.Managing the team shared email inbox, appointments and telephone enquiries.Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.Undertaking research and investigation activities and preparing associated reports and correspondence.Undertaking a range of data entry activities and ensuring follow up is completed.Receiving and recording complaints and other feedback in the NDIA Business systems. What's on Offer?Position located in FrankstonAPS3 $37.36/ph superASAP start date, until end of December 2024Fulltime Standard Hours or work - Monday to Friday – 37.5 hours per week If you are interested in the role and you have the right experience for the position, please apply now following the link below.

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AtlamGroup

Participant Support Officer - Port Macquarie

Full-time

Port Macquarie, New South Wales

Customer Service

10 months ago

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Admi..

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Administrative Support for the office in Port Macquarie. Important information about your new roleFull time hours (37.5 hours/week)Hourly rate - $37.36This is an Australian Public Service Level 3 (APS3) Role12 month assignment with the possibility of extension About your new role The role is titled a “Participant Support Officer”. It is a team membership position and is responsible for setting priorities and managing workflow. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position will have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. You will be provided with 12 weeks of intensive training to equip you to undertake your new role. About your new company The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability. What you will do in your new roleProvide counter/reception support for the local office including participant enquiries in the self-help kiosks and online supportManaging the team shared email inbox, appointments and telephone enquiriesCoordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participantsUndertaking research and investigation activities and preparing associated reports and correspondenceSupporting planning teams by actioning planning tasks that do not require delegationUndertaking a range of data entry activities and ensuring follow up is completedReceiving and recording complaints and other feedback in the Agency Business systems. About youEnjoy dealing with clients face to face Experience in dealing with challenging conversations and behaviours.Ability to provide empathic serviceExperience in Microsoft Office computer based workAbility to use Client Records Management Systems (CRM) Mandatory Requirements:Working with Children and Vulnerable People CheckNDIS Worker Screening Check (WSC)National Police CheckPre-employment checks Please call Caitlin Lummis at Chandler Macleod on 02 6762 9000 for a copy of the Position Description and for further information. Or hit Apply Now to submit your resume.Applications close Friday 20th October 2023.

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AtlamGroup

Participant Support Officer

Full-time

Dubbo, New South Wales

Customer Service

10 months ago

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Part..

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Participant Support Officer for the office in Dubbo. Important information about your new roleFull time hours (37.5 hours/week)Hourly rate - $37.36This is an Australian Public Service Level 3 (APS3) Role12 month assignment with the possibility of extension About your new role The role is titled a “Participant Support Officer”. It is a team membership position and is responsible for setting priorities and managing workflow. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position will have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. You will be provided with 12 weeks of intensive training to equip you to undertake your new role. About your new company The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability. What you will do in your new roleProvide counter/reception support for the local office including participant enquiries in the self-help kiosks and online supportManaging the team shared email inbox, appointments and telephone enquiriesCoordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participantsUndertaking research and investigation activities and preparing associated reports and correspondenceSupporting planning teams by actioning planning tasks that do not require delegationUndertaking a range of data entry activities and ensuring follow up is completedReceiving and recording complaints and other feedback in the Agency Business systems. About youEnjoy dealing with clients face to face Experience in dealing with challenging conversations and behaviours.Ability to provide empathic serviceExperience in Microsoft Office computer based workAbility to use Client Records Management Systems (CRM) Mandatory Requirements:Working with Children and Vulnerable People CheckNDIS Worker Screening Check (WSC)National Police CheckPre-employment checks Please call Caitlin Lummis at Chandler Macleod on 02 6762 9000 for a copy of the Position Description and for further information. Or hit Apply Now to submit your resumeApplications close Friday 20th October 2023.

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AtlamGroup

Support Officer Logistics

Full-time

Roseworthy, South Australia

Customer Service

10 months ago

Nurture. Grow. Thrive. Accepting a role with Elders means you will be joining a team ready to support and grow your career. Be part of a culture that ..

Nurture. Grow. Thrive. Accepting a role with Elders means you will be joining a team ready to support and grow your career. Be part of a culture that has been in the making for more than 180 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and resilience across all parts of the business. With such an iconic, essential business in the Australian landscape we are confident that you too will be proud to grow your career at Elders and wear the pink shirt.About the roleWe are looking for a Logistics Support Officer to join the growing team on a Permanent, Full-time basis. Ours is a branch that is growing, with big plans for our future! In readying ourselves for this growth, we are developing our team. If you have strong aspirations to succeed in this role right now, then we want to hear from you. Are you the person with passion and personality that’s ready to join us?As an Elders Support Officer Logistics, you will provide logistics and exceptional customer service support to the Branch Rural Products team and Elders customers. Apart from offering a complete delivery service for the Roseworthy branch, you will be a team player, ready to jump in and support branch operations where required. Supported by the Elders network, you will be provided with the tools necessary for you to grow in your career.ResponsibilitiesAs a Support Officer Logistics you will:Ensuring the upkeep and organisation of the warehouse, store, and yard.Handling the picking, packing, and coordination of customer orders for timely delivery.Safely managing the storage, handling, receiving, and dispatching of stock.Contributing to the secure storage of rural products, in accordance with Agsafe accreditation.Assisting with stocktaking and other rural products support activities as required.Performing rural product sales in branch.About youTo succeed at Elders, you will have; Are self-motivated, have strong teamwork skills, and demonstrate a keen attention to detail.Have demonstrated high-quality written and verbal communication and customer service skills, along with basic computer skills. Basic knowledge of general merchandise products (beneficial) and safe storage & handling practices. Possess a Drivers Licence (essential)Possess a Medium Rigid Truck Licence (preferred but not essential)Possess a Forklift Licence (desired)About EldersElders is proud to be the last Australian-listed major agribusiness. The most trusted agribusiness brand in Australia. We’re part of the landscape, part of the local communities, part of Australia’s history and we are entrenched in Australian agriculture.The brand is more than a company, more than a logo - it’s part of Australia. And, with an authentic drive to create a sustainable future for farming and the farmers of Australia, Elders is... for Australian agriculture.We are now looking for the next generation to be part…

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AtlamGroup

Operational Support Officer

Full-time

Kilburn, South Australia

Customer Service

10 months ago

This is a full-time permanent position. Connecting people to deliver services to our community. At the City of PAE, we work Better Together to deliver..

This is a full-time permanent position. Connecting people to deliver services to our community. At the City of PAE, we work Better Together to deliver meaningful outcomes, we Grow & Improve our work every day, to ensure we Make a Difference for our community. Our organisational values underpin our constructive culture. We are supportive, we take on challenges, seize opportunities, build great relationships and we are proud of what we deliver for our community. We are connected! The City of PAE is committed to ensuring our employees represent the diversity of the community we serve. Diversity at the City of PAE means a workplace where individuals are recognised, respected, and engaged in ways that develop and harness everyone’s strengths. We provide excellent working conditions with job security, flexible working arrangements and support for professional development. This role provides a great opportunity for a talented and team-focused individual to take on a diverse role in a highly successful team. Are you an early starter, can you multi-task, Are you tired of blending into the crowd and have a passion for fashion that screams 'safety first'? If so, look no further, join our team as an operational superstar and rock high-vis clothing like never before! Key responsibilities of the position include: Undertakes a range of operational and administrative functions that enables the safe delivery of maintenance & projects in alignment with legislative compliance Responsible for ensuring safety products, equipment and essential stock are readily available for the delivery of all work programs Daily maintenance of an Inventory Control Data Base Warehouse Maintenance Conduct yearly and cyclic stocktake Provide waste management services for all depots The successful applicant will have: Experience in a Stores / Warehouse environment is essential Experience with stocktake and stock-level reconciliations is desirable Current Fork Lift license or the ability to obtain one is essential Current Front End Loader licence or ability to obtain one is essential More information can be found in the Position Description located below. This is a Level 3 position which has a current salary range of $83,342 - $89,629 (plus Super). Confidential enquiries can be directed to Sue Barry, Senior Operational Support Officer on 8405 6639. To apply, simply complete the application process by clicking the ‘Apply’ button and attach your cover letter and resume. Applications close 5pm on Sunday 21 January. The City of PAE values diversity and inclusion and we encourage Aboriginal & Torres Strait Islander peoples, women, people living with disability, young people, LGBTIQ people and people from culturally and linguistically diverse backgrounds to apply. We are committed to providing an accessible and inclusive workplace. We welcome a discussion around any workplace adjustments you may require. #bettertogether #growandimprove #makeadifference Benefits of Working at PAE Position Description -…

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AtlamGroup

Customer Service Officer

Full-time

Coopers Plains, Queensland

Customer Service

10 months ago

About this role ABOUT CSR CSR is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our inn..

About this role ABOUT CSR CSR is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand. Part of the CSR family, our Interior Systems Business Unit comprises of Gyprock, Martini, Himmel & Potter. We manufacture and market a full range of products for residential and commercial applications and are the industry leader when providing full suite of interior lining solutions across the building industry. THE ROLE CSR have an exciting opportunity for a Customer Service Officer to join our team in in our Coopers Plains – QLD office! You will play an essential role in representing our business! Customers are the key to our continued success and this role will assist our team in providing an excellent customer experience every time! If you are seeking an innovative industry, with engaging customer experiences and a sense of accomplishment … this is the role for you. A typical day looks like: Managing the customer order inbox and providing excellent customer service by phone and email Processing sales orders promptly and accurately Handling inbound customer enquiries, providing product information and technical support Following up on stock Confirming the delivery requirements Maintaining orders and keeping the customers updated and informed Understand and comply with Chain of Responsibility laws for configuration of orders and transport. Other general administration as required Hours of work Monday to Friday, rotating shifts as per follow: 06:00am – 02:00pm 08:00am – 04:00pm You will have the following: Have high energy and enthusiasm with exceptional communication skills. Be passionate about customer service with suitable experience to match. Strong attention to detail with accurate data entry skills, SAP experience desirable WHAT'S ON OFFER Attractive Salary 12% Super Benefits Overtime available Access to CSR's amazing employee benefits & discounts. Work with an established team that is friendly and supportive! Training and career progression provided. If this sounds like the next step in your career and you want to be part of an organisation that fosters a friendly work environment, whilst providing you with personal and career development – then apply now! For more information on us, please visit our website at www.csr.com.au At CSR, we are committed to creating a supportive and engaging environment that recognises and rewards its people, enabling them to grow their career and truly thrive. We are a diverse and inclusive organisation where differences are valued. We welcome people of all backgrounds, experiences, and abilities.

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Centorrino Technologies

Desktop Support Officer - 6mo FTC with extension possibility

Full-time

Melbourne, Victoria

Customer Service

10 months ago

Get to Know UsHere at Centorrino Technologies, or CT as we like to call ourselves, we put a lot of effort into delivering the best customer experience..

Get to Know Us

Here at Centorrino Technologies, or CT as we like to call ourselves, we put a lot of effort into delivering the best customer experience of any managed ICT provider in Australia. We exist to empower our customers with a frustration free tech environment so they can concentrate on what’s important to their organisation.

We’re excited by the fact our team is continuing to expand. As we continue to grow, we’re on the hunt for a suitable candidate to join us as a Desktop Support Officer based at a client site.

The role:

As part of the role, you will be responsible for providing local end user support for the customers' technology environment which encompasses a combination of Microsoft Windows 10 Workstations, Apple Mac Devices, Chromebooks, Meeting Room Technology and Mobile Devices running both Android and iOS.

Responsibilities:

Utilise your skills and passion for technology to solve technical issues on Windows, Apple Mac, Chromebooks, Android and iOS based devices supporting the operating systems, hardware and client side applications on these devices. Whilst we understand that you may not have had experience with all platforms, the successful candidate will be a fast learner who enjoys expanding their knowledge;
Travel from site to site based on the schedule;
Provide end users with training on how to better use their devices and assist them to learn something new;
Be personable with end users developing a friendly bond with customers;
Collaborate with your fellow colleagues to determine any processes which need improvement or can be handled more efficiently;
Seek customer feedback on your performance and take an active approach in attempting to continuously improve these results;
Identify problems or requests which don't have an existing process and collaborate with your peers to develop and implement one;

Qualifications, Skills & Experience

Know your way around a computer and in particular Windows;
Intune knowledge;
Basic Networking;
A solid understanding of how computers and associated peripherals work together;
A fast learner with a eagerness to learn more;
A person that enjoys a fast paced environment and helping others;

The role is based at a client site in Melbourne CBD and is a full-time position.

Monday to Friday - Full Time with and early start onsite.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Aboriginal people and people from culturally diverse backgrounds.

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WORKSKIL AUSTRALIA LTD. Noarlunga Centre

Customer Service Officer

Full-time

Modbury, South Australia

Customer Service

10 months ago

SERVICE DESK AGENTS Commencing March / April 2024 $54,500 - $60,000 + super Our Service Desk Agents are the first point of contact for our clients. N..

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AtlamGroup

APS3 Participant Support Officer - Warrnambool

Full-time

Warrnambool, Victoria

Customer Service

10 months ago

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strai..

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, people living with disability, and culturally and linguistic diverse candidates are always encouraged to apply. ***Mandatory: Australian Citizenship required to work within Federal Government*** ****Applications close byCOB Thursday 26th of October 2023.**** Our Federal Government client is seeking to engage an APS3 Participant Support Officer until the end of December 2024 in Warrnambool. It is highly desirable that the successful applicant understand or lived experience in the field of disability. About the Team National Delivery is responsible for engaging with participants and managing participant plans and supports. State/Territory-based business units manage the operating functions of the NDIS, ensuring accessible, nationally-consistent participant experiences. About the Role The APS3 Participant Support Officer is a team membership position and is responsible for setting priorities and managing work flow for their role and producing work that is subject to regular monitoring by more senior NDIA positions within their management structure. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. Key skills required for role:Ability to work in a teamCommunication skillsCustomer service skillsAbility to manage conflict and difficult/sensitive conversations.Microsoft Suite skills (Excel, Word, Outlook, Teams)Ability to use initiative and work independentlyAbility to learn new systems and processes Desirable skills to have for the role:Experience with the NDIA or in the disability sectorExperience in a Front of House and/or administration based role Responsibilities may include but are not limited to: Managing and resolving participant matters by actioning planning tasks as per the NDIS Act.Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and NDIA online support.Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.Managing the team shared email inbox, appointments and telephone enquiries.Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.Undertaking research and investigation activities and preparing associated reports and correspondence.Undertaking a range of data entry activities and ensuring follow up is completed.Receiving and recording complaints and other feedback in the NDIA Business systems. What's on Offer?Position located in WarrnamboolAPS3 $37.36/ph superASAP start date, until end of December 2024Fulltime Standard Hours or work - Monday to Friday – 37.5 hours per week If you are interested in the role and you have the right experience for the position, please apply now following the link below.

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AtlamGroup

Field Operation Support Officer

Full-time

Deer Park, Victoria

Customer Service

10 months ago

About AGA:AGA, proudly part of the IntoWork Group Australia, a national provider of Employment, Skills & Support services.For over 40 years AGA has de..

About AGA:AGA, proudly part of the IntoWork Group Australia, a national provider of Employment, Skills & Support services.For over 40 years AGA has delivered a wide range of employment and training solutions to our industry partners. As a Group Training Organisation (GTO) and Registered Training Organisation (RTO), AGA works across many industries and vocations as a specialist provider of apprenticeship and traineeship services. AGA offers a complete apprenticeship service to both the apprentice/trainee and the employer.About the role:AGA is currently seeking a GTO Field Operation Support Officer to join the Administration team, based at the Deer Park office. The successful candidate will report to the GTO Administration Team Leader, and will be primarily responsible in providing support to the GTO Field Officers. The Field Operation Support Officer will complete data entry, apprentice record management, filling and ordering of equipment as requested by Field Officers.This full-time position involves various administrative tasks within the role, contributing to essential administrative functions while upholding the utmost confidentiality and privacy of client data and records. About you:Excellent written and verbal communication skillsComputer literate, high level computer skills and broad experience across a number of applicationsAbility to work with a range of people and to respond to inquiries promptlyStrong attention to detailStrong time management and organisational skillsPrevious administration experience required Understanding of Group Training desired, not essentialUnderstanding and demonstration of a proactive approach to safety within their workplaceApplicants must be eligible to work in Australia. Current Working with Children and National Police Checks are required and can be arranged for the suitable applicant.What you will do:Maintain and manage database, ensuring entries are accurate and up to date.Liaise with Field Officers supporting by preparing documentation, data entry, maintaining apprentice/trainee files.Run regular reports for the GTO Administration Team Leader in relation to unplaced apprentices, unsuccessful completions and assist in the compilation of monthly data related to GTO and Field Officer performance.Field queries from apprentices, host employers and other stakeholders, providing accurate and helpful information on AGA’s employment and training services.Ordering Personal Protective Equipment for all apprentices in their region and arrange delivery or pick up for apprentices.Coordinate the onboarding and inductions for apprentices and trainees.Ensure safe office work practices are carried out within their workplace.Provide such other administrative services to the GTO as requested from time to time by the GTO Administration Team Leader and/or GTO Manager. Totally excited about this role like we are? What are you waiting for? Sprint towards the 'Apply' button and join our squad today! At AGA, everyone's got a fair shot! We're all about equal opportunities. Come be a part of our team!

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AtlamGroup

Ground Support Officer

Full-time

Ringwood, Victoria

Customer Service

10 months ago

Do you have a passion for drones? Have you worked in retail or operations and want a change? Do you have a great eye for detail and a great team playe..

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AtlamGroup

Customer Service Officer - Port Hedland, WA

Full-time

Port Hedland, Western Australia

Customer Service

10 months ago

YOUR OPPORTUNITYWe are looking for an enthusiastic Customer Service Officer to support our Customer First philosophy based in Port Hedland, WA. This r..

YOUR OPPORTUNITYWe are looking for an enthusiastic Customer Service Officer to support our Customer First philosophy based in Port Hedland, WA. This role is critical within our broader Customer Service Excellence Team.Whilst you will be focusing on delivering exceptional service to our customers and the market, this role will see you responsible for providing exceptional counter sales requirements to meet internal and external customer needs. Responding to sales queries, quoting customers, liaising with other locations and departments to source products to meet our customer needs. No day will ever be the same!We have a learning and development program for the right candidate so you will be set up to succeed from the beginning!Your key responsibilities include, but not limited to:Managing sales enquiries within our branch, over the phone, over the counter and via emailBuild engaging relationships with our customers and internal stakeholdersProcess customer quotes, orders and manage the end-to-end customer relationshipAttend to branch administrative requirements; reconciling daily banking, preparation of test certificates, filing and archivingProviding product-based and technical information to ensure the customer considers the right product for their applicationEnsure customer requests are actioned in a timely manner within allocated timeframesTake ownership in continuing and cultivating all customer relationshipsAs part of a small team you may be required to assist in other areas of the businessTo be successful, you will have:Sales and customer service experience and the ability to work unsupervised in a small teamExcellent oral and written communication with a proactive approachComprehensive computer experience with the ability to learn internal applicationsStrong time management skills with a solution focused approach to problem solvingBe safety minded and promote all things safety within our branchAbility to focus on completion of allocated tasks and have a high attention to detailCULTURE & BENEFITSA career with Bullivants will offer you rewarding experiences and opportunities for growth and development. We have a diverse, inclusive, and safe workplace where our team members care about each other and enjoy building meaningful connections.To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including: Great work/life balance working Monday to Friday 8am to 4pmCompetitive salaries and incentivesA range of diversity and well-being initiativesAbility to purchase up to 4 weeks additional annual leaveTeam events, celebrations, and development opportunitiesTeam member discounts on Wesfarmers productsDiscounted offers from over 300 corporate partnersOnsite parking and novated leasing optionsGenerous Wesfarmers annual share plansAttractive parental leave policy and moreEmployee recognition programs and awardsNEXT STEPSIf you meed most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a…

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Centorrino Technologies

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.

Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

Total 869 cash management officer job vacancies in Customer Service category in Australia

Communications Support Officer

Administration Support Officer

Customer Service Officer

Customer Service Officer

Customer Service Officer

Storeperson/Customer Service Officer

Executive Support Officer

FOH - Team Support Officer

Customer Service Officer

Customer Support Officer - Laverton North, Victoria

Customer Support Officer - Bibra Lake, Perth

Administration Officer - Transit Care Hub and Interim Admission Centre , Queensland Health

Participant Support Officer - Lismore

APS3 Participant Support Officer - Frankston

Participant Support Officer - Port Macquarie

Participant Support Officer

Support Officer Logistics

Operational Support Officer

Customer Service Officer

Desktop Support Officer - 6mo FTC with extension possibility

Customer Service Officer

APS3 Participant Support Officer - Warrnambool

Field Operation Support Officer

Ground Support Officer

Customer Service Officer - Port Hedland, WA

Frequently Asked Questions about Customer Service