Total 108 job vacancies by Medhealth

At the core of the role is fantastic service, and a drive, desire and passion to create amazing outcomes for our customers. The Service Desk Support Team is the first touchpoint for all Technology related calls and tickets. Reporting to the Service Desk Team Leads, your ability to work under pressure, troubleshoot and diagnose issues coupled with great communication will be key to your success.

Key Duties

• Ensure all calls are answered within a specified period
• Provide a first-class service through to resolution within agreed SLAs
• Document and maintain accurate records of support activities and troubleshooting
• Assist in investigating, analysing and resolving hardware problems including performing hardware repairs, maintenance, technical assistance and support on all computing equipment and peripherals
• Carry out activities related to user account management such as creating, changing and deleting user accounts
• Troubleshoot and resolve issues related to network and printers
• Provide remote and on-site support as required by the business

At the core of the role is fantastic service, and a drive, desire and passion to create amazing outcomes for our customers. The Service Desk Support Team is the first touchpoint for all Technology related calls and tickets. Reporting to the Service Desk Team Leads, your ability to work under pressure, troubleshoot and diagnose issues coupled with great communication will be key to your success.

Key Duties

• Ensure all calls are answered within a specified period
• Provide a first-class service through to resolution within agreed SLAs
• Document and maintain accurate records of support activities and troubleshooting
• Assist in investigating, analysing and resolving hardware problems including performing hardware repairs, maintenance, technical assistance and support on all computing equipment and peripherals
• Carry out activities related to user account management such as creating, changing and deleting user accounts
• Troubleshoot and resolve issues related to network and printers
• Provide remote and on-site support as required by the business

At the core of the role is fantastic service, and a drive, desire and passion to create amazing outcomes for our customers. The Service Desk Support Team is the first touchpoint for all Technology related calls and tickets. Reporting to the Service Desk Team Leads, your ability to work under pressure, troubleshoot and diagnose issues coupled with great communication will be key to your success.

Key Duties

• Ensure all calls are answered within a specified period
• Provide a first-class service through to resolution within agreed SLAs
• Document and maintain accurate records of support activities and troubleshooting
• Assist in investigating, analysing and resolving hardware problems including performing hardware repairs, maintenance, technical assistance and support on all computing equipment and peripherals
• Carry out activities related to user account management such as creating, changing and deleting user accounts
• Troubleshoot and resolve issues related to network and printers
• Provide remote and on-site support as required by the business

As a Behaviour Support Practitioner, you'll develop and implement positive behaviour support plans for adults and children with diverse needs. Your responsibilities include:

• Conducting functional behaviour assessments
• Creating evidence-based, personalized support plans
• Working with a varied caseload with comprehensive support

Ongoing support, supervision and training ensure your continuous professional development.

Benefits

• Expert Supervision: Receive consistent guidance from experienced Behaviour Practitioners and allied health professionals. Some of our Practitioners have over 25 years experience in Behaviour Support.
• Career Growth: Opportunities to advance into supervisory, management, or specialized clinical roles.
• Comprehensive Support: Administrative and IT support to focus on client care.
• Professional Development: Regular supervision, training, and multidisciplinary collaboration.
• Flexible Environment: Reduced caseload during onboarding and ongoing support.
• Work-Life Balance: Enjoy team events, bonuses, and a supportive workplace culture.
• Competitive Compensation: Above-award salary with salary packaging and car lease options.

The Position:

We have an exciting opportunity to join our In-Work Support Coach team in the Canterbury Bankstown area. if you are looking for work with purpose that has that ability to change peoples’ lives for the better, we want to hear from you. The right person has great opportunity for career progression within the team.   

The InWork Support Consultant’s role is to support our clients once they have a job, and work with employers, ensure long-term sustainable employment. 

On a typical day as an InWork Support Coach you might be:  

• Ensuring all placed clients are supported and contacted, at least fortnightly; 
• Identify areas where alternative or additional training is required and facilitate this support where appropriate;  
• Tracking all placements and maintaining up-to-date records; 
• Providing on the job support to participants and employers to ensure Participants maintain sustainable and ongoing employment; 
• Liaising with employers, clients, and other team members to assist clients to maintain their employment;  
• Assisting with management of claims; 
• Escalating risks or concerns through appropriate channels; and 
• Ensuring our clients, employers and those we work with, receive exceptional service at every stage of the process.  

You will be working with a vibrant, collaborative and goals focused team of employment services professionals from diverse backgrounds, who are all seeking to have an impact in the diversity and inclusion space. 

The Receptionist is responsible for the smooth running of the reception area, providing high quality customer service to external and internal customers. This role is also responsible for providing a range of professional, courteous, high quality front office telephony, reception and administration services. The receptionist role supports the Client Services Officers team with administration and other tasks required.  

• Manage the telephone switchboard and respond to any incoming calls enquiries to the office, and where necessary forward to the appropriate team member for resolution.
• Greet, welcome and check in visitors to the office (inclusive of Next Health staff, specialist consultants, patients, other external visitors).
• Book assessments and appointments in, provide and ensure completion of prescribed paperwork prior to the scheduled consultation; communicate relevant information to ensure the comfort of visitors as necessary.
• Respond to scheduling requirements and changes as necessary to maximise the booking rate of available consultant appointments:
  • Notify consultants of any last-minute changes to the appointment schedule.
• Liaise with other team members, customers, clients and external agencies to ensure the timely compilation and provision of assessment information, records, diagnostic material and any other required reference documentation, to enable the assigned consultant to complete the required medical evaluation. 
• Undertake accurate maintenance and filing of files and records, in accordance with designated Next Health standards.
• Undertake the receipt, sorting, distribution and dispatch of mail and coordinate courier deliveries as necessary.
• Process billable cancellations.
• Chaperone as required.
• Provide support to consultants eg retrieving radiology, photocopying etc as required.
• Confirm appointment attendances, both locally and regionally.
• Manage the effective day-to-day operation and professional appearance of the reception and patient waiting areas; and carry out the set-up, preparation and cleanliness of the reception, waiting room and consulting rooms.

We are looking for someone who is passionate about paediatrics to join our Osborne Park team. We have a supportive and collaborative team who help each other through challenges and wins! Feel part of the team with regular social activities! Feel supported by our Manager Jin who has a Physiotherapist background and will be able to understand and offer guidance.

This role will ensure individual plans reflect our NDIS participants' passions and interests and promotes their quality of life. Whilst doing so you will also build the knowledge, capacity and strengths of all those who are important to the participant.

You are experienced and passionate about delivering PBS, being an advocate and role model for best practice.

Key responsibilities include

• Assist individuals and their families to identify their needs through assessment and person-centred planning to develop meaningful goals and practical strategies to support people in their home and community
• Develop Behaviour Support Plans utilising a positive behaviour support framework with a commitment to eliminate restrictive practices
• Work collaboratively within a small cohesive team environment
• Support and mentor junior clinicians

What is in it for you?

As you support many, we support you! We do this through…

• Excellent remuneration - Generous base salary + car allowance + laptop + phone + CPD + bonuses + Reward and Recognition Program 
• Salary packaging - includes novated leasing and self education expenses
• Career Progression - Access to leadership programs and career growth options through AAA and our parent company, MedHealth
• Ultimate flexibility - WFH/office/clinic and choose hours/days
• Ongoing Professional Development - Access to regular internal and external CPD, events and the MedHealth Academy
• Passionate and uplifting culture – We celebrate the big and small! Feel 100% supported in your role and enjoy regular social events

Does this role excite you?  If so, I'd like to hear from you!

Click on the Apply button OR call me – Charlotte West - on 0448 103 571 OR email me via  [email protected] . If your resume is not quite up-to-date, you can add me on LinkedIn for a more informal conversation https://www.linkedin.com/in/charlottemdwest/

Qualifications

The Position:

We have an exciting opportunity to join our In-Work Support Coach team in Hamilton Hill. If you’re looking for work with purpose that has that ability to change peoples’ lives for the better, we want to hear from you. The right person has great opportunity for career progression within the team.   

The InWork Support Consultant’s role is to support our clients once they have a job, and work with employers, ensure long-term sustainable employment. 

On a typical day as an InWork Support Coach you might be:  

• Ensuring all placed clients are supported and contacted, at least fortnightly; 
• Identify areas where alternative or additional training is required and facilitate this support where appropriate;  
• Tracking all placements and maintaining up-to-date records; 
• Providing on the job support to participants and employers to ensure Participants maintain sustainable and ongoing employment; 
• Liaising with employers, clients, and other team members to assist clients to maintain their employment;  
• Assisting with management of claims; 
• Escalating risks or concerns through appropriate channels; and 
• Ensuring our clients, employers and those we work with, receive exceptional service at every stage of the process.  

You will be working with a vibrant, collaborative and goals focused team of employment services professionals from diverse backgrounds, who are all seeking to have an impact in the diversity and inclusion space. 

As a Behaviour Support Practitioner, you'll develop and implement positive behaviour support plans for adults and children with diverse needs. Your responsibilities include:

• Conducting functional behaviour assessments
• Creating evidence-based, personalized support plans
• Working with a varied caseload with comprehensive support

Ongoing support, supervision and training ensure your continuous professional development.

Benefits

• Expert Supervision: Receive consistent guidance from experienced Behaviour Practitioners and allied health professionals. Some of our Practitioners have over 25 years experience in Behaviour Support.
• Career Growth: Opportunities to advance into supervisory, management, or specialized clinical roles.
• Comprehensive Support: Administrative and IT support to focus on client care.
• Professional Development: Regular supervision, training, and multidisciplinary collaboration.
• Flexible Environment: Reduced caseload during onboarding and ongoing support.
• Work-Life Balance: Enjoy team events, bonuses, and a supportive workplace culture.
• Competitive Compensation: Above-award salary with salary packaging and car lease options.

This role is responsible for building key consultant relationships, identifying business opportunities for consultants, and driving and directing the consultant panel to areas of growth to achieve strategic business outcomes. The role involves managing the ongoing support and retention of Next Health consultants, supporting marketing and promotional initiatives and attend conferences, seminars, industry events, to network with existing and prospective consultants.

We are currently recruiting for the position of Receptionist.  Reporting to the Operations Manager, you will be part of a small, highly effective team responsible for the day to day clinical sessions and be the face of our Melbourne office.

• Meet and greet all visitors to the office
• Maintain privacy and confidentiality obligations 
• Process examinee’s paperwork
• Administrative assistance to all medical consultants
• Answer incoming calls
• Manage consulting session
• Appointment bookings and co-ordination
• Mail distribution
• Stock control
• General administrative tasks

We're looking for Job Coaches, In-Work Support Consultants and Employment Engagement Consultants to join our dedicated and passionate team in Perth

We are a determined and compassionate team who thrive together in pursuit of our belief that work’s for everyone, whilst having fun along the way.

Join us for our next Recruitment Information Session where you will get the opportunity to connect with our Service Managers for an on-the-spot interview and to learn more about atWork Australia.

When: Monday 5th August at 12pm - 2pm

Where: 19/22 Chesterfield Rd, Mirrabooka WA 6061, Australia

Please let us know if you are interested in attending.

If you have any questions, don't hesitate to contact: [email protected]

Responsibilities will include but are not limited to:

• Liaising with customer to plan and implement agreed services
• Scheduling of appointments.
• Maintaining busy inboxes, with queries, appointments and non-appointment services
• Providing administrative and operational support to consultant practitioners
• Providing information and advice to customers, or prospective customers
• Undertaking other tasks assigned to the Client Services team, including reception duties, uploading dictation, invoicing and supporting the greater team in general.

We're looking for Job Coaches, In-Work Support Consultants, and Employment Engagement Consultants to join our dedicated and passionate team in Greater Western Sydney and Sydney East Metro.

We are a determined and compassionate team who thrive together in pursuit of our belief that work’s for everyone, whilst having fun along the way.

Join us for one of our Recruitment Information Sessions where you will get the opportunity to connect with one of our Recruitment Partners and a Service Manager for an on-the-spot interview and learn more about atWork Australia.

Where: level 7/175 Church St, Parramatta NSW 2150, Australia
When; Friday, 2nd August at 12:00PM - 2pm.

Let us know if you are interested in attending by clicking APPLY

If you have any questions, don't hesitate to contact: [email protected] M: 0472 639 347

Responsibilities will include but are not limited to:

• Liaising with customer to plan and implement agreed services
• Scheduling of appointments.
• Maintaining busy inboxes, with queries, appointments and non-appointment services
• Providing administrative and operational support to consultant practitioners
• Providing information and advice to customers, or prospective customers
• Undertaking other tasks assigned to the Client Services team, including reception duties,  dictation, invoicing and supporting the greater team in general.

Responsibilities will include but are not limited to:

• Liaising with customer to plan and implement agreed services
• Scheduling of appointments.
• Maintaining busy inboxes, with queries, appointments and non-appointment services
• Providing administrative and operational support to consultant practitioners
• Providing information and advice to customers, or prospective customers
• Undertaking other tasks assigned to the Client Services team, including administration duties, invoicing and supporting the greater team in general.

 Your key responsibilities include:

• Answering and/or directing phone calls 
• Meet and greet all visitors to the office
• Check in patients, ensure completion of paperwork and update patient details
• General administrative tasks such as filing, scanning and scheduling appointments
• Contact claimants regarding upcoming appointments
• Mail distribution and dispatch (including courier management)
• Manage the day to day presentation and preparation of consulting rooms 
• Administration support to Medical Specialist and Client Services Team 

Responsibilities will include but are not limited to:

• Liaising with customers to plan and implement agreed services
• Reception duties such as checking in patients, calling patients, processing return files, sending schedules to consultants, ordering medical imaging, filing and other ad hoc administration
• Scheduling of appointments
• Maintaining busy inboxes, with queries, appointments and non-appointment services
• Providing administrative and operational support to consultant practitioners
• Providing information and advice to customers, or prospective customers
• Establishing effective relationships with internal and external stakeholders, including medical consultants, staff, clients and customers
• Undertaking other tasks assigned to the Customer Services team, including reception duties, dictation, invoicing and supporting the greater team in general.

The Position:

We are currently seeking an experienced Service Manager to join our team in North Sydney, you will be responsible for the delivery and profitability of Disability Employment Services (DES) contracts within the relevant Employment Service Areas. Reporting to the Regional Manager, you will oversee a team of DES consultants within your designated area, as well as all relevant KPI measures. 

Key Responsibilities: 

• Ensure team Key Performance Indicators (KPIs) and contractual obligations are consistently met and exceeded. 
• Establish and communicate clear direction for the effective operations of all locations / ESAs, set objectives and priorities, promote effective teamwork and innovative solutions. 
• Develop the capacity of your team to perform and contribute by providing leadership, supervision, coaching/mentoring, feedback and opportunities to learn through formal and informal methods. 
• Be accountable and transparent to the Regional Manager with respect to business risk, governance, contractual and financial performance. 
• Ensure placement rates are achieved across all locations / ESAs in line with approved DES budget. 
• Liaise with local community providers to build relationships to achieve direct registration pathways and represent atWork Australia at public forums and on various committees as required. 

Outcomes Connect Australia (OCA) management are excited to announce that we're expanding into sunny Queensland!  Our growth plans see us needing to recruit experienced Behaviour Support Practitiioners who have current experience delivering positive behaviour supports to participants in Queensland, to join our professional and friendly team.

Thanks to our commitment to service excellence, demand for our services has increased which enables our expansion and creates the need to find new practitioners in the Chermside area.  We will consider candidates who have a sound knowledge of The Positive Behaviour Support Capability Framework for reducing the use of restrictive practices, as well as a strong commitment to delivering evidence-based, functional behavioural outcomes.

As a Behaviour Support Practitioner you will...

• Support our clients (NDIS participants), along with their families and/or carers, to identify their needs through assessment and person-centred planning
• Identify meaningful goals and practical strategies utilising The Positive Behaviour Support Capability Famework, with a commitment to eliminate restrictive practices, in the home and community
• Develop, deliver and evaluate evidence-based support plans within a complex support space
• Ensure individual plans reflect our clients' goals, passions and strengths
• Build the knowledge, capacity and strengths of those who support our clients - family, carers, friends, etc

Why Join Us?

• Fantastic team culture - a fun, supportive and quality-focused team which works together to achieve goals
• Generous salary package - above award rates, rewards for outstanding work, great benefits (e.g. $600 annual Health and Wellbeing subsidy), access to salary packaging options and the latest technology to ensure you succeed
• Personal and professional growth - supporting your ongoing professional development and enabling you to do the work you’re most inspired by through our professional development program, fortnightly PD sessions and weekly supervision with your Team Lead
• Work-life balance - flexible work arrangements to plan your work to best suit your lifestyle while also meeting the needs of your team and clients

About you

• Current suitability with the NDIS Commission as a registered Behaviour Support Practitioner
• Experienced providing positive behaviour supports in Queensland to participants living in Queensland
• Demonstrated ability to work positively in a multidisciplinary team
• Outstanding communication, influencing and interpersonal skills
• Confident computer skills
• Sound writing skills
• Current drivers licence and own reliable vehicle

The Position:

We have an exciting opportunity to join our In-Work Support Coach team in South Gippsland Victoria. If you’re looking for work with purpose that has that ability to change peoples’ lives for the better, we want to hear from you. The right person has great opportunity for career progression within the team.   

The InWork Support Consultant’s role is to support our clients once they have a job, and work with employers, ensure long-term sustainable employment. 

On a typical day as an InWork Support Coach you might be:  

• Ensuring all placed clients are supported and contacted, at least fortnightly; 
• Identify areas where alternative or additional training is required and facilitate this support where appropriate;  
• Tracking all placements and maintaining up-to-date records; 
• Providing on the job support to participants and employers to ensure Participants maintain sustainable and ongoing employment; 
• Liaising with employers, clients, and other team members to assist clients to maintain their employment;  
• Assisting with management of claims; 
• Escalating risks or concerns through appropriate channels; and 
• Ensuring our clients, employers and those we work with, receive exceptional service at every stage of the process.  

You will be working with a vibrant, collaborative and goals focused team of employment services professionals from diverse backgrounds, who are all seeking to have an impact in the diversity and inclusion space. 

Responsibilities will include but are not limited to:

• Prepare files well at least a week in advance of appointments ensuring paperwork is in order including correct relevant medical documents and imaging.
• Positively engage with case managers and doctors about upcoming appointments.
• Consult and collaborate with team members on key tasks and priorities.
• Provide reception support as needed.
• Liaise with customers to plan and implement agreed services.
• Scheduling of appointments.
• Maintaining busy inboxes, with queries, appointments and non-appointment services.
• Providing administrative and operational support to consultant practitioners.
• Providing information and advice to customers, or prospective customers.
• Undertaking other tasks assigned to the Customer Services team, including reception duties,  dictation, invoicing and supporting the greater team in general.

This role will ensure individual plans reflect our NDIS participants' passions and interests and promotes their quality of life. Whilst doing so you will also build the knowledge, capacity and strengths of all those who are important to the participant.

You are experienced and passionate about delivering PBS, being an advocate and role model for best practice.

Key responsibilities include

• Assist individuals and their families to identify their needs through assessment and person-centred planning to develop meaningful goals and practical strategies to support people in their home and community
• Develop Behaviour Support Plans utilising a positive behaviour support framework with a commitment to eliminate restrictive practices
• Work collaboratively within a small cohesive team environment
• Support and mentor junior clinicians

What is in it for you?

As you support many, we support you! We do this through…

• Excellent remuneration - Generous base salary + car allowance + laptop + phone + CPD + bonuses + Reward and Recognition Program 
• Salary packaging - includes novated leasing and self education expenses
• Career Progression - Access to leadership programs and career growth options through AAA and our parent company, MedHealth
• Ultimate flexibility - WFH/office/clinic and choose hours/days
• Ongoing Professional Development - Access to regular internal and external CPD, events and the MedHealth Academy
• Passionate and uplifting culture – We celebrate the big and small! Feel 100% supported in your role and enjoy regular social events

Does this role excite you?  If so, I'd like to hear from you!

Click on the Apply button OR call me – Charlotte West - on 0448 103 571 OR email me via  [email protected] . If your resume is not quite up-to-date, you can add me on LinkedIn for a more informal conversation https://www.linkedin.com/in/charlottemdwest/

The Position:

We have an exciting opportunity to join our In-Work Support Coach team in Launceston ESA.  If you’re looking for work with purpose that has that ability to change peoples’ lives for the better, we want to hear from you. The right person has great opportunity for career progression within the team.   

The In-Work Support Consultant’s role is to support our clients once they have a job, and work with employers, ensure long-term sustainable employment. 

On a typical day as an In-Work Support Coach you might be:  

• Ensuring all placed clients are supported and contacted, at least fortnightly; 
• Identify areas where alternative or additional training is required and facilitate this support where appropriate;  
• Tracking all placements and maintaining up-to-date records; 
• Providing on the job support to participants and employers to ensure Participants maintain sustainable and ongoing employment; 
• Liaising with employers, clients, and other team members to assist clients to maintain their employment;  
• Assisting with management of claims; 
• Escalating risks or concerns through appropriate channels; and 
• Ensuring our clients, employers and those we work with, receive exceptional service at every stage of the process.  

You will be working with a vibrant, collaborative and goals focused team of employment services professionals from diverse backgrounds, who are all seeking to have an impact in the diversity and inclusion space. 

You will support vulnerable members of the community by acting as an advocate and role model. On a daily basis, you will be...

• Evaluating, developing and delivering evidence-based support plans 
• Developing meaningful goals and practical strategies utilising a positive behaviour support framework, and with a commitment to eliminate restrictive practices
• Building the knowledge, capacity and strengths of those who support participants in their lives - family, carers, friends, etc
• Work collaboratively within a multi-disciplinary team

About You
To be successful you will have:

• Completed a degree level qualification as an allied health professional
  (Eg. OT/Speech/Social Work) is preferred  
• Experience creating, implementing and reviewing behaviour support plans
• Core, Proficient, Advanced or Specialist status as an NDIS Behaviour Support Practitioner
• A genuine passion for working in the Disability sector

What's in it for you?
As you support many, we support you! We offer:

• Flexibility – Choose your hours and days 
• Excellent remuneration – Generous base + car allowance + phone + laptop + salary packaging (inc. novated leasing)
• Work-life balance – Ability to work from home, office/clinic + out in the community
• Career progression – Access to professional development and career growth opportunities within Ability Action Australia and our parent company, MedHealth
• Passionate and uplifting culture – You will be part of a purpose and values driven team focused on delivering outstanding service to our clients

Does this role excite you?  If so, I'd like to hear from you!

Click on the Apply button OR call me – Charlotte West - on 0448 103 571 OR email me via  [email protected] . If your resume is not quite up-to-date, you can add me on LinkedIn for a more informal conversation https://www.linkedin.com/in/charlottemdwest/

Qualifications