About the role:

This is an excellent opportunity for a Desktop Support Engineer looking to:

• Add value leveraging their skills supporting & managing a Windows environment
• Expand their skills across MacOS, Linux, Databases, Networks and Tools
• Be part of a growing close-knit team

At FinClear the Desktop Support Engineer key purpose is to collaborate with the greater infrastructure team to ensure our people are supported and able to leverage the relevant Hardware, Software Applications/ Systems and related Infrastructure to maximise their potential.

This role will see you work within a team of 14 that is part of a larger cross functional technology team of 60 and growing. Support across BAU and projects are two key areas of this position where you will initially add value supporting our people.

Your efforts will also help free up seniors to stand up other exciting projects that not only will fuel us for future success but also offer you exposure in other areas of infrastructure. This opportunity is ideal for someone skilled that enjoys supporting a Windows environment but wants to broaden their exposure to other parts of the world of infrastructure.

Key responsibilities include but are not limited to:

• Being the focal point offering support and providing an amazing experience to our people
• Provide onsite and remote support
• Understanding issues and troubleshooting
• Oversee the IT-related on & off-boarding of staff along with the preparation & maintenance of required hardware and application configuration
• Create & manage user/device accounts
• Provide technical support & rectification of technical issues
• Assist with the support and management of landline, internet & mobile telecommunications   
• Ensure the performance of local area network (LAN) applications, Wi-Fi network & IT infrastructure are optimised across all sites
• Ensure secure IT systems and infrastructure across all platforms and assets
• Maintain accurate ICT documentation & inventory database
• Provide support for meeting rooms with AV equipment
• Work closely with all teams to enhance processes & implement new technologies
• Provide advice and assistance relating to the Standard Operating Environment for end user computing devices systems
• Install equipment & test software applications as required
• Support the roll-out of new applications and solutions

The Tech Stack:

• Windows, MacOS, Linux
• Microsoft Office Application Suite – Word, Excel, PowerPoint, Teams
• Microsoft Office 365 - SharePoint, OneDrive
• Basic Network Configuration, Analysis and Management
• PowerShell/Batch Scripts
• Ivanti ITSM
• Crowd Strike
• Atlassian Jira & Confluence
• Exposure to Oracle, Postgres, MS SQL Database
• Audio/Video Conferencing Configuration, Analysis and Management
• Multi-Function Device Configuration, Analysis and Management
• AWS

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU - people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. Moreover, this is your chance to be part of the success story. Position Description: We are looking for an AEM Technical Lead to set the technical direction for one of our well-established insurance clients in Sydney. The ideal candidates will have strong technical skills and a passion for delivering performant, testable and reusable code. Performance, simplicity and customer focus will be at the top of your mind while designing solutions. You'll be a great team player and a hands-on engineer with experience in AEM Cloud and AEM Forms. Roles and Responsibilities: Leadership: Experience setting and aligning to technical direction. Experience working in, and facilitating an agile environment. Understanding of, experience working within, and facilitator of a strong DevOps culture. Technical Skills: Strong software engineering fundamentals Write performant, testable, reusable code Experience building responsive websites. Strong understanding of accessibility. Javascript (vanilla and React JS) Storybook Java 1.8 Onwards Unit testing frameworks Mokito / Mocha / Jest / Enzyme Package and build management Maven / Gradle / NPM / Yarn / Grunt Basic linux administration Docker and Container Orchestration Version control GIT AEM (6.2 - 6.5) AEM Forms - required AEM Experience Cloud Dispatcher configurations AEM component development Understanding of AEM stack (OAK, JCR, AEM, Sling) AMS (Adobe managed services) About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Employee Status : Full Time Employee Shift : Day Job Travel : No Job Posting : Jan 29 2024 About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Title:

EOI - Technical Engineering Lead

Your KBR future - delivering solutions and changing the world

About KBR:

Kellogg Brown & Root (KBR) is a leading Defence and Government professional services provider. In Australia, KBR has been delivering solutions to Defence and Defence industry for over 20 years. We provide in-depth expertise to a wide range of Defence sector projects through our core competencies of program and project management, engineering, asset management, integrated logistics support, procurement and training solutions.

Learn more about our business here: https://kbr.foleon.com/gsapac/gs-apac/

The Opportunity:

As a senior member of the maritime engineering team you will be responsible for technical oversight and assurance incorporating configuration control and material support.  This is a critical function that will cross all areas of the sustainment program.  You will advise on issues of technical integrity, engineering deviations and complex engineering risk.   Working alongside the Principal Engineer your role will be to mitigate risk and be a compliance representative.

These are permanent opportunities based in Sydney.

Roles and responsibilities will include, but not be limited to:

• Actively seek efficiencies and business practices to reduce the cost of ownership and risk to support maritime objectives through engineering excellence.
• Make recommendations on engineering decisions, including the assessment of deviations and waivers and the development of associated risk assessments, the identification and implementation of obsolescence solutions.
• Provide general oversight of technical assurance program.
• Provide support for development, review and update of engineering processes.
• Provide technical support and assistance to the Maritime program at large.

Baseline defence security clearance or higher is required to be considered for this role

What we will offer you:
 

• A workplace culture certified as a Great Place To Work
• Flexible working
• Competitive salary (including annual reviews)
• Paid parental leave
• Income protection
• Corporate rewards
• Salary packaging/Novated leasing
• Employee stock purchase plans
• Flu shots, skin checks and discounted private health insurance
• Career development: Online learning, mentorship and career pathways
   

If you’re ready to shape tomorrow, let’s get started. Apply Now!

KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.

KBR is an equal opportunity employer committed to providing an inclusive and diverse work environment. We encourage candidates of all abilities to apply.

As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

#LI-DNP #LI-DNI  #S-DNI

Title:

Technical Lead - Transmission & Distribution

Creativity, collaboration, and excellence are at the heart of KBR’s vision. Does this resonate with you?

We value an inclusive and diverse work environment and are working together to build a culture that embraces each other’s unique strengths and experiences.

Our people are important to us, and you will play a key role in contributing to the success of our business. We believe in empowering our employees, nurturing development within a culture of trust.

We are looking for someone that is willing to step up and build upon opportunities. We will encourage and empower you to work in a way that suits your style and look forward to discussing the ways in which we can build success.

The Opportunity

In the role of Technical Lead for Transmission & Distribution, you will be accountable for providing technical leadership and direction to project teams. Your responsibilities also include enhancing the technical skills of the electrical team through support and training, particularly in the field of transmission line design.

You will operate under the general guidance of the National Electrical Lead, serving as the primary contact for transmission and distribution technical matters encompassing design, scoping, budgeting, and project oversight from feasibility to detailed design phases.

As the Technical Lead you will need to demonstrate extensive experience in the design and management of transmission and distribution projects in Australia. Managing, coordinating, and administering engineering, procurement; planning of construction, construction phase support, commissioning, and project closeout.

Who are you?

The Key Technical and Management Skills for this role:

• Tertiary qualifications at degree level in electrical engineering or relevant discipline

• Minimum 15-20 years of experience in transmission and distribution sector

• Extensive experience in relevant infrastructure project development and delivery

• Subject Matter Expert in transmission & distribution

• Leadership experience in leading and managing design and development teams

• Chartered Professional Engineer accreditation highly regarded

• Well-connected in the utilities and renewable energy zone (REZ) space with a strong professional network

• The ability to support business growth by identifying and pursuing new opportunities within the transmission lines and REZ sector to support KBR’s business development

• Experience with building and maintaining strong relationships with key stake holders to ensure client satisfaction and project success

• Experience with developing relationships, partners, and government entities in new markets

What we do

KBR’s Infrastructure Solutions Australia business offers a wide range of professional consulting services to private and public sector clients to deliver projects of any size in both urban and remote environments in transport, water, resources, energy, environment, buildings, defence infrastructure and program management consultancy. Our workforce of over 1000 is technically and geographically diversified to match the characteristics of our principal markets and has the capability to service our clients’ requirements through all phases of project development and implementation.

IS Australia overview brochure: https://kbr.foleon.com/is-australia/who-we-are/

At KBR, we value you – here’s how.

While our people are busy delivering leading science, technology and engineering solutions, we’re committed to providing them with a supportive, trusting environment and benefits that enable them to thrive and continue doing what they do best.

We can offer you flexible and family friendly working arrangements including flexibility with hours as well as your work location. You will receive ongoing professional development and the opportunity to work with technically eminent professionals.  Employees of KBR may benefit from up to 8 additional hours of accrued flexible leave every 4 weeks.

KBR has all the benefits of a global organization with a local company feel. You’ll get to know everyone in the Australian business and won’t just be a number.

See what life at KBR looks like from our employees here: https://vimeo.com/739847503

Learn more about life at KBR: https://www.kbr.com/document/8291/

Help shape tomorrow by applying today!

Don’t miss out on this opportunity to leave your impact on our society with one of Australia’s leading infrastructure businesses. Apply now and follow us on LinkedIn to stay up to date with all the latest news and job opportunities.

KBR values an inclusive and diverse work environment, and we encourage candidates from all backgrounds to apply. Our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

Primary Details Time Type: Full time Worker Type: Employee Senior Compliance Manager (Projects), Technical Compliance The opportunity Join a high-performing, dynamic team Sydney, New South Wales Permanent, Full-Time Applications Close - Tuesday 13th February Your new role The role of a Senior Compliance Manager (Projects), Technical Compliance at QBE AUSPAC is a crucial and multifaceted position within the company's compliance team. As a senior member of the Technical Compliance team, this role is responsible for working alongside the GM of Technical Compliance, and the Head of Technical Compliance in developing, leading and driving the implementation of AUSPAC's Compliance Risk Management Framework within the business. The role will act as a key compliance adviser on modernisation projects and initiatives, and will play a lead role in strengthening AUSPAC's compliance risk culture. Additional Responsibilities: Work closely with the Head of Technical Compliance to lead and inspire the business to achieve compliance by design by incorporating best practice compliance risk management controls into business processes Partner with the business to advise on and provide direction in the management of compliance risk in the modernisation projects and initiatives Collaborate with the GM of Technical Compliance to contribute in the development of the Technical Compliance team's strategic direction, vision, roadmap, and priorities Ensure effective communication and dissemination of the compliance strategy, policies, and processes to relevant stakeholders Review and enhance the compliance risk management framework, policies, and related procedures, serving as a guide for the business in managing compliance Influence key stakeholders to ensure that compliance risk is effectively managed during business changes Provide input into the Compliance and Regulatory reports and updates for AUSPAC and Group board and committees Assist in the maintenance of the obligations register, including periodically uploading, reviewing and improving the drafting of obligations Actively coach and develop junior team members About you Your story as a Senior Compliance Manager should reflect the following key qualities and experiences: You will demonstrate strong people leadership capabilities. You have a track record of successfully leading and developing teams, fostering a culture of collaboration, and motivating your team members to excel in their roles. Your leadership ensures that the compliance monitoring function operates effectively and efficiently You possess exceptional interpersonal skills, enabling you to establish and maintain relationships with senior stakeholders within the organization. You excel at communication and collaboration, which is essential in conveying the importance of compliance and obtaining buy-in from key decision-makers. Meeting deadlines is a critical aspect of your work. Your effective time management skills ensure that compliance monitoring activities are carried out promptly and reports are delivered on time. This ability to manage time and resources efficiently is key to your success in the role. Your ability to influence is a defining trait. You have a knack for persuading and guiding business units towards compliance by design. Your insights and recommendations have a significant impact on the organization's approach to compliance and risk management. Your deep regulatory understanding is a cornerstone of your success. You possess a comprehensive knowledge of the regulatory landscape in the financial services and insurance industry. This expertise allows you to navigate complex regulations and provide valuable insights to the organization. You will be able to demonstrate experience in designing, implementing and overseeing compliance frameworks within the financial services industry and strong experience in providing compliance advice to the business at a senior level. Advanced knowledge in monitoring compliance and governance across a broad range of insurance operations, as well as knowledge of the products and concepts relating to the financial services industry including privacy requirements About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and we encourage each other to enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits QBE is an employer of choice amongst Australian insurers, offering a great range of benefits which enable you to bring your best self to work; including competitive salaries and bonus structures, hybrid working for the flexibility of working from home and the office, super matching and generous leave allowances. In addition to this, we also offer flexible parental leave for both parents and additional support services for our diverse community of employees. We've won many awards highlighting our strong culture and values, reinforcing our family and community focus. Apply now APPLY NOW and let's make it happen! Applications clo Application Close Date: 12/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Our client is in the professional services industry and is looking for two experienced IT Support Consultants to join an existing experienced team. The ideal candidate will have excellent technical skills and a passion for delivering exceptional customer service. This role will involve providing BAU support to members of the business as well as providing VIP support to senior stakeholders and assisting with projects. As an IT Support Consultant, you will be responsible for: Providing technical support to users via phone, email, and in person Troubleshooting and resolving hardware and software issues for clients. Configuring and setting up new hardware and software Conducting regular maintenance and updates on systems. Providing users with recommendations on new technologies and solutions to improve their IT infrastructure. Qualifications: Minimum of 2 years of experience in IT support. Solid understanding of hardware and software troubleshooting. Experience with Windows operating systems. Knowledge of networking and security protocols. Strong communication skills and ability to work well with clients. Ability to work independently and within a team. Why Work with our client: Competitive salary and benefits package. Opportunity to work with a dynamic and supportive team. Chance to work with a wide range of clients from different industries. Opportunities for career growth and advancement. Training and development programs to enhance your skills and knowledge. Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted. Learn more about our Sydney recruitment services: https://www.roberthalf.com.au/sydney By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

Company Our client is a unique proprietary trading firm with a people centric ethos in that they place a heavy emphasis on personal empowerment, development, health, and work-life balance which includes WFH options. The owners have fostered a culture of meritocracy, rewarding effort and hard work with bonus incentives that are paid on a biannual basis while providing an array of perks including fresh food in the office, regular social events and actively encourage healthy activities such as running and swimming. Role You will be responsible for developing and implementing delivery plans, defining project scope, establishing milestones, acceptance criteria and timelines for multiple initiatives, big and small, running concurrently. In addition, you will be required to identify and manage risks, provide contingency plans, and ensure the many teams under your purview, are meeting their respective deadlines. Naturally, communication is crucial in any delivery centric role thus, you will bring to bear superior interpersonal skills, acting as an information conduit for several technical teams across software engineering, infrastructure, DevOps, business side teams such as traders and administration and finally external clients including financial exchanges. Requirements: 5+ years’ experience as a Technical Project / Delivery Manager. A strong understanding of project management principles and Agile methodology. Ideally have a solid background in software engineering / architecture. Experience within a high performance, low latency dependant environment such as a trading firm or the financial markets arm of a big bank. Polished Communication and Interpersonal skills along with a can-do attitude. A history of good tenure in your career history (e.g., 4+ years average). Bachelor’s, master’s or PhD level degree in computer science or mathematics. This role would be suited for someone with a strong software engineering / development background who has progressed to a technical leadership position with a heavy project / delivery focus, within a trading firm or financial markets arm of a big bank. #Project Manager #Delivery Manager #Software Engineering #Development #Agile #SOLID Design #Trading Systems #Low Latency #Financial Markets #HFT #High Frequency Trading

Primary Details Time Type: Full time Worker Type: Employee Technical Services Officer - Construction and Engineering Location: Open Nationally Type: Permanent, Full-Time The opportunity Technical Services Officer - Construction and Engineering - Provide technical support to a claims team, managing complex construction and engineering claims while ensuring exceptional customer service. Your new role The Technical Services Officer - Construction and Engineering within Casualty Claims will provide technical information, guidance and support to claims service teams, manage a portfolio of complex construction and engineering claims, deliver claims service to customers, assist with auditing of claims files, perform key review activities and reduce the number of claims. Your responsibilities will include: • Support the implementation of the claims strategy to enable delivery of overall business targets • Negotiate settlements of claims within authority levels • Assist with auditing and key review activities of claims files • Interpreting and actioning assessor, adjusting and expert reports, managing and instructing investigations and implementing findings in accordance with the overall strategy • Manage portfolio of complex construction and engineering claims effectively to achieve solid financial outcomes through effective decision making • Preparation for and attendance at settlement conferences, hearings, and other dispute resolution activities • Maintain current knowledge of insurance guidelines and policy changes and modifications • Compliance with all legislation, industry codes and company policies • Support the Service Manager and coordinate key review activities • Key technical referral point for claims queries from the Construction team • Deliver training • Engage with internal stakeholders (product, underwriting, sales) to support market facing activities, submissions for new business and develop customer value proposition • Provide feedback on policy wordings and endorsements About you • Relevant tertiary and/or industry qualifications in disciplines including engineering, construction, insurance and/or law • Minimum 5 years relevant experience in managing complex construction and engineering claims and/or in a similar role within the insurance industry • Deep knowledge of construction and engineering insurance products • Strong problem solving and analytical skills • Excellent negotiation and conflict resolution skills • Capacity for self-reflection • Capacity to give constructive feedback on claims performance to team members • Exceptional Written and verbal communication skills • A flexible attitude and a motivated, service-orientated approach that allows you to deliver superior results to your clients and deal with customers confidently and with empathy About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: • 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance • Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice • 18 weeks' gender-equal flexible leave for all new parents, including paid super • The ability to maximise retirement savings through voluntary super contributions and company matching • Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums • Additional leave and support through QBE's Family Domestic Violence First Responder Network • Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: • • 2021 LinkedIn Top Employer & HRD Employer of Choice • 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards • Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion • Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates • Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) • Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen!" Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 22/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Team Summary

VISA Token ID Customer support team is based in Rotterdam, Toronto, Bangalore, Sydney and growing. Our mission is to provide technical support and solutions to our customers by handling the resolution of the incidents and problems on our products and services. We serve as an advocate for customers' needs internally.

We work closely with Development, Technical specialists, Product teams, and 3rd party product partners to ensure an outstanding technical support to our FinTech customers. We are not a first line support. We are product authorities, and we handle the majority of customer support requests autonomously.

What a Senior Technical Support Analyst - Token ID does at Visa

• Work with customers via telephone, email, WebEx or Teams session
• Provide timely and accurate responses to customers within SLA
• Document action plan and progress in case tracking systems
• Solve, reproduce, debug, and diagnose customer issues
• Accountable to supervise customer issues to resolution
• Log software defects using a bug tracking system and work closely with software developers to analyze the defects.
• Proactively provide regular and timely follow ups with customers with recommendations, workarounds, updates, and action plans
• Raise sophisticated issues to management as per internally established processes and guidelines
• Assist customers outside of normal business hours, if required, including weekends and holidays
• Provide onsite support at customer locations (if required)
• Develop positive relationship with customer and engineering teams
• Acquire the required product knowledge and stay up to date with product updates
• Complete comprehensive customer site profile documents ensuring the customer’s infrastructure and architecture is detailed
• Build and maintain test environments and tools for solve and testing
• Deliver knowledge transfer sessions to customers and/or internal team members
• Build new internal or external knowledgebase articles/documentation to capture new findings for re-use.

Why this is meaningful to Visa

Customer support team provide product support for our customers. This service is vital for growing business and customers satisfaction.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Senior Performance Support Consultant (Escalations Engineering) role is a unique opportunity to join the Customer Service and Support team working with some of our largest customers with their toughest performance and scalability challenges. You will be accountable for driving the successful closure of critical escalated technical issues for our most complex and strategically important customers.

As someone who can think outside the box, you will work on a mixture of reactive and proactive engagements where your technical troubleshooting skills in the stack will come to the fore. In addition, your top-notch consulting skills will be put to good use as you will take on the role of “trusted advisor” to help turn a bad situation around and help customers get maximum value from our platform.

We’re looking for the best of the best and the cream of the crop. In return, we offer highly competitive base salaries and benefits including generous holiday allowances, bonus scheme, stock options, and flexible working arrangements. Our inclusive work culture embraces belonging and individuality, collaboration, and customer orientation.

Our customers are our North Star and we are passionate about making them successful!

*Please note - this role is a hybrid role and would require you to be in the Sydney office 2 days per week*

What you get to do during a typical week:

You will be partnering with our largest customers & Internal stakeholders to identify and root cause performance and scalability issues impacting their ServiceNow deployments. Successful hires will get a chance to:

• Use problem solving skills along side industry leading tools to holistically analyse ServiceNow instances to identify and remediate resource contention at all layers of the stack
• Explore platform Java and JavaScript code to gain a detailed understanding of the behavior of ServiceNow applications
• Improve the throughput of Java Virtual Machines (JVMs) by deep diving into memory allocation and garbage collection tuning
• Optimize relational database performance by refactoring queries at the application layer or by applying tuning within the database itself
• Use extensive lab / test environments to reproduce and root cause issues impacting customer’s ServiceNow deployment(s)
• Engage with cross functional teams to highlight identified product defects, assist with implementation of work arounds, or devising long term fixes
• Drive improvement from within by creating high quality knowledge articles, developing tooling for use within the support organization, or mentoring and training junior colleagues
• Build and deliver compelling presentations to a variety of internal and customer stakeholders acting as a trusted advisor on how they can improve the performance of their ServiceNow deployment and adhere to leading practice guidelines.

What you will do:

• Implement engine based animation systems for gameplay and other real time features
• Support content production for art and animation teams in achieving top visual quality and performance
• Work creatively and technically in both DCC and engine workflows
• Develop technical solutions to solve performance and production issues while executing artistic and game vision
• Produce and maintain documentation on tools, methods, processes, and workflows
• Identify and develop art and animation pipeline optimizations and tools for new and existing production workflow
• Work as part of a multi-disciplinary team and collaborate to solve creative problems.

We have an exciting opportunity available for Business Support roles in our team in Sydney. We will provide full training so if you are looking to start your career in the customer service space then look no further!

We do require the successful candidate to be based in Sydney This is a full-time position.

In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales, and support.

The core responsibilities in this role include:

• Receiving inbound calls and email inquiries from Commercial and Residential customers
• Proactively making outbound calls to our existing customers to promote our products and services
• Resolving customer queries quickly and accurately
• Scheduling pest services for residential customers
• Converting incoming inquiries into sales opportunities
• Liaising with your fellow colleagues
• Meeting calls and internal sales targets
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

The ideal candidate must possess:

• Experience working in customer service or call center environments (essential)
• This is an office-based role so you must be based in Sydney
• Previous experience in phone sales and converting inquiries into sales
• Proficient with communicating verbally and electronically
• Able to work calmly under pressure while multi-tasking
• Proven problem-solving skills
• Ability to work in a team environment to support fellow colleagues
• Professional, reliable, and punctual.

Perks and benefits

• Strong work life balance culture.
• Employee Assistance Program (EAP)
• Discounted Pest Services
• Employee Referral Program
• Employee cash incentive programs and bonuses

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business that employs some 36,000 colleagues across 66 countries - and offers a wide range of learning and development programs for colleagues to enhance their skills.

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

Employee Testimonial -

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

"The team culture is inclusive, family-oriented and feels like a small business even though it is global"

Lisa Craker

“I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.”

Matt Jones

We are looking for a Professional Support Assistant to join our team in Sydney on a casual basis!

About the role

As a Professional Support Assistant, you will work closely with and support a team of Allied Health professionals. Your responsibilities will include: 

• Managing outgoing mail for the team – scanning, copying, posting etc
• Assisting with data entry and producing data reports
• Assisting with coordinating and arranging meetings and appointments with clients
• Assisting with reception duties when required
• Providing all administration support to the team as required

WHAT YOU'LL DO

• Research, design, implement and maintain game content and systems through visual scripting tools.
• Quickly iterate in-engine to support rapid prototyping.
• Document workflows and create tools for designers to utilize.
• Share and provide feedback on designs and documentation for your systems.
• Analyze, test and deconstruct your own and others' work to provide support in creating a quality game.
• Understand requirements from stakeholders and pitch ideas for solutions.
• Provide estimates and risk assessments to the team for upcoming work.
• Work collaboratively with the development team, and liaise with multiple departments and partnered studios.
• Support members of the design team with your technical perspective.

Customer Support Customer Service | Winter Closing date: 07/04/2024 Our Customer Support team are a fountain of knowledge with their fingers on the pulse when it comes to all things Thredbo. The Customer Support Team is dedicated to delivering exceptional customer service and are the gurus at selling lift, lesson and rental passes to our guests online and over the phone. This role is designed to provide our guests with outstanding customer service ensuring their Thredbo experience is unforgettable before they even get here. This role requires excellent communication skills and adaptability to the rapidly evolving nature of the Guest Services environment. You will demonstrate accurate resort knowledge and effectively upsell all aspects of the resort and the wider region. The key part of this role is to ensure the guest always remains your primary focus and all interactions are at an exceptional standard of customer service. Perks: Team member perks – 50% off bring a friend vouchers Free staff pass Discounted retail and seasonal rental packages Discounted snowsports and mountain biking lessons Access to our Thredbo Leisure Centre, tennis and golf course Discounted accommodation at Rydges, QT and more 20% - 50% off at our food and beverage venues $2 Tickets at Event Cinemas and Moonlight Cinemas If you’re up for an exciting opportunity to: Multi-task, working in a fast paced and rapidly evolving environment Effectively provide customer service with professional phone manner and great tone in emails Easily hold a discussion and ask questions to diagnose the customer’s issue … with your experience and skills in: Display excellent communication skills, both written and verbal Use Microsoft suite proficiently & show advanced computer skills Manage tasks and responsibilities autonomously Experience in tourism-based customer service or information desk Experience in a call centre environment Skills in the RTP operation System Previous resort experience Experience in the standard suite of Office software systems About our Team Thredbo isn’t just a job, it’s an experience. Whether you’re searching for a job or a career, Thredbo has it all. Ride and explore the mountain with an included staff pass, soak up Thredbo’s famous après atmosphere and be in the thick of some of Australia’s best on and off mountain events. Joining our team means you are a part of EVT, one of Australia and New Zealand’s leading experience companies. With access to a range of perks and discounts for you to enjoy at Thredbo and across EVT experiences. Your time at Thredbo could easily lead to a lifelong career with possible opportunities across our brand spanning Entertainment, Ventures and Travel. Join a team that is strongly committed to preserving, protecting, and prioritising our unique alpine environment. We take pride in our long list of environmental initiatives and embrace…

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What you get to do in this role:   

The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the health of ServiceNow.

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Support engineers at this level of experience will have the opportunity to mentor and coach junior members of their team.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

(INSERT SME TEAM - IE UX, Performance - SPECIFICS HERE)

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering, and technology-enabled transformation programs.

We partner with clients to design and implement customised solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human-centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value.

A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy, process optimisation, and IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com Infosys Consulting – is a real consultancy for real consultants.

We have an opportunity available for a Technical Business Analyst (Senior Consultant/Consultant) to join our Team.

Role: Technical Business Analyst

Location: Perth, WA

Employment Type – Permanent, Subcontractor, FTC

Experience Required:

·       8+ years of business analysis experience

·       Successful BA experience of at least 3 or more projects from initiation to implementation

·       Hands on experience with Agile and waterfall methodologies

·       Able to use Jira, Confluence, MS Visio, Excel, PowerPoint and other Office Tools

·       Brilliant stakeholder management skills

·       Impressive communication skills

Desired Skills:

·       Functional consulting experience in Energy and utilities (particularly power sector)

·       Extensive knowledge in Enterprise Work and Asset Management, Supply chain functions, Customer care and metering & billing functions in Power, Water and Gas sector

·       Experience in working in multi-vendor models.

Key responsibilities of this role include:

·       Capturing End to End Business requirements: workshopping collaboratively to define user stories and use cases and/or business requirements and testing these requirements with end-user focus groups – either internal or external; and recommending direction to the business based on the cost/benefits trade-offs as this is done.

·       Performing Requirements traceability through mapping of business requirements to user stories, monitoring the evolving solution design and clarifying or asserting the Business need to be fulfilled in the solution with internal or external parties.

·       Manage change to requirements within programs; ensuring impact analysis is completed by other program members.

·       Analyse and review alternate solutions and provide input to Business areas on the most appropriate solution.

·       Ensuring affected Business areas understand the solution and that their operation can support the project Business case.

·       Guiding the customer towards accepting viable and valid solutions and ensuring the final solution supports the stated Business benefits, both functionally and unguided user acceptance testing via user focus groups.

·       Support E2E Testing; Test Strategy; support functional and usability test case development and incident impact analysis.

·       Verify requirements through user test case development, and incident impact analysis and seek approval of user acceptance testing within user focus groups.

·       Assure application of relevant standards (regulatory, legislative, internal, and operational); and that these standards are reflected in their requirements deliverables on the programs they are working on.

·       Ensuring delivery of high-value requirements.

·       Evaluate business processes and systems, uncovering areas for improvement and recommending appropriate action.

·       Lead reviews of business processes and develop optimization strategies.

·       Gather critical information from meetings with various stakeholders; document and effectively communicate the results of your efforts.

·       Formulate system requirements, plans, and documentation.

We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief. We make recruiting decisions based on your experience, skills, and personality. We believe that employing a diverse workforce is the right thing to do and is central to our success.

We offer you great opportunities within a dynamically growing consultancy. You will elaborate and deliver best practice solutions and will be able to further develop your solution design, implementation, and project management skills. At Infosys Consulting you will discover a truly global culture, highly dedicated and motivated colleagues, a cooperative work environment and interesting training opportunities.

The Company

Redox is a ASX listed, leading raw material and ingredients distributor with 16 regional offices throughout Australia, New Zealand, Malaysia, and United States of America. Established in 1965 with more than 400 staff and sales totaling $1.26B last financial year, we bring the best products from around the world to clients in over 170 unique industries. More than just a job, start your career with Redox today.

The position is responsible for:

• Processing customer orders via Redox’s in-house system
• Provide phone/email support for customer service enquiries
• Confidently liaise internally and externally with our transport, warehouse and sales team to ensure our customer
  deliveries are completed in a timely manner
• Other administrative tasks such as Reception relief

The ideal candidate will have:

• Previous experience in an office setting

• Possess excellent time management & organisation skills and high attention to detail.

• Polite and professional phone manner

• Excellent verbal and written communication skills

Training on our customised in-house system will be given however experience in a similar customer service role and administrative skills would be looked upon favourably.

Rewards & Benefits

• Salary package inclusive 17.5% leave loading
• Bi-annual company performance bonus
• Annual Salary review
• Lunch provided daily onsite
• Joining a friendly and supportive team at a time of great opportunity and growth
• Secure onsite parking

How to APPLY

Apply online through our website www.redox.com/careers

Redox is an equal opportunity employer which enjoys the benefit of a diverse team.

All your information will be kept confidential according to EEO guidelines, and applicable privacy legislation. Further information on our website.

NO AGENCIES

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Administrative Support for the office in Lismore.   Important information about your new roleFull time hours (37.5 hours/week)Hourly rate - $37.36This is an Australian Public Service Level 3 (APS3) Role12 month assignment with the possibility of extension  About your new role The role is titled a “Participant Support Officer”. It is a team membership position and is responsible for setting priorities and managing workflow. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.   The position will have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders.   You will be provided with 12 weeks of intensive training to equip you to undertake your new role.   About your new company The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability.     What you will do in your new roleProvide counter/reception support for the local office including participant enquiries in the self-help kiosks and online supportManaging the team shared email inbox, appointments and telephone enquiriesCoordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participantsUndertaking research and investigation activities and preparing associated reports and correspondenceSupporting planning teams by actioning planning tasks that do not require delegationUndertaking a range of data entry activities and ensuring follow up is completedReceiving and recording complaints and other feedback in the Agency Business systems.  About youEnjoy dealing with clients face to face Experience in dealing with challenging conversations and behaviours.Ability to provide empathic serviceExperience in Microsoft Office computer based workAbility to use Client Records Management Systems (CRM)  Mandatory Requirements:Working with Children and Vulnerable People CheckNDIS Worker Screening Check (WSC)National Police CheckPre-employment checks  Please call Caitlin Lummis at Chandler Macleod on 02 6762 9000 for a copy of the Position Description and for further information. Or hit Apply Now to submit your resume.

Click here to view more detail / apply for Participant Support Officer - Lismore

ICTechnology is an MSP (Managed Service Provider), specialising in network management, technical support, security, digital marketing, and most importantly customer service. Our company builds lasting relationships, and we pride ourselves on delivering the best service and quality, based on process-driven systems.

Our current customer portfolio includes projects and works completed in a variety of industries ranging from construction, education, government facilities, international shipping, and professional services.

Job Description & Responsibilities
Technical Skills and Experience Requirements:
MSP Experience in a similar role
Level 2 IT support using ConnectWise Manage, Automate, and Control aspiring to be level 2
Visualization – Hyper-V / VMWare basic knowledge
Microsoft Windows Server: 2008/R2 / 2011 / 2013 / 2016 (basic knowledge)
Active Directory, DHCP, DNS, TCP/IP
Office 365 administrator knowledge
Backup solutions and NAS storage – Veeam B&R
Experience deploying new machines
Experience deploying SOE

Preferred Experience Requirements:
Mac OSX Desktop Experience
SharePoint Administration
Support in the Education sector
Worked on network/switches/routers troubleshooting
Experience in MSP environments
- Office 365, Azure AD, and Intune experience
- Windows Server experience

Skills / Attributes
Strong ability to solve and troubleshoot problems remotely.
Ability to work in a very busy and highly pressurized environment.
A detailed and accurate approach to undertaking all duties
The ability to communicate both verbally and electronically in a clear, professional manner.
A good listener, with the ability to communicate technical issues and resolutions to people of varying technical levels.
The ability to work with minimum supervision and to maintain a high level of motivation and productivity
Ability to deal with high impact, high profile, incidents and deal with senior level technical engineers
Client-focused and with a customer care/services mindset
Understanding a job is not finished until the customer is happy
Self-motivated with the ability to work in a fast-moving environment
Training provided.


Other Requirements:
Australian Driver's License

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Administrative Support for the office in Port Macquarie.   Important information about your new roleFull time hours (37.5 hours/week)Hourly rate - $37.36This is an Australian Public Service Level 3 (APS3) Role12 month assignment with the possibility of extension  About your new role The role is titled a “Participant Support Officer”. It is a team membership position and is responsible for setting priorities and managing workflow. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.   The position will have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders.   You will be provided with 12 weeks of intensive training to equip you to undertake your new role.   About your new company The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability.     What you will do in your new roleProvide counter/reception support for the local office including participant enquiries in the self-help kiosks and online supportManaging the team shared email inbox, appointments and telephone enquiriesCoordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participantsUndertaking research and investigation activities and preparing associated reports and correspondenceSupporting planning teams by actioning planning tasks that do not require delegationUndertaking a range of data entry activities and ensuring follow up is completedReceiving and recording complaints and other feedback in the Agency Business systems.  About youEnjoy dealing with clients face to face Experience in dealing with challenging conversations and behaviours.Ability to provide empathic serviceExperience in Microsoft Office computer based workAbility to use Client Records Management Systems (CRM)  Mandatory Requirements:Working with Children and Vulnerable People CheckNDIS Worker Screening Check (WSC)National Police CheckPre-employment checks  Please call Caitlin Lummis at Chandler Macleod on 02 6762 9000 for a copy of the Position Description and for further information. Or hit Apply Now to submit your resume.Applications close Friday 20th October 2023.

Click here to view more detail / apply for Participant Support Officer - Port Macquarie

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Participant Support Officer for the office in Dubbo.   Important information about your new roleFull time hours (37.5 hours/week)Hourly rate - $37.36This is an Australian Public Service Level 3 (APS3) Role12 month assignment with the possibility of extension  About your new role The role is titled a “Participant Support Officer”. It is a team membership position and is responsible for setting priorities and managing workflow. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.   The position will have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders.   You will be provided with 12 weeks of intensive training to equip you to undertake your new role.   About your new company The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability.     What you will do in your new roleProvide counter/reception support for the local office including participant enquiries in the self-help kiosks and online supportManaging the team shared email inbox, appointments and telephone enquiriesCoordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participantsUndertaking research and investigation activities and preparing associated reports and correspondenceSupporting planning teams by actioning planning tasks that do not require delegationUndertaking a range of data entry activities and ensuring follow up is completedReceiving and recording complaints and other feedback in the Agency Business systems.  About youEnjoy dealing with clients face to face Experience in dealing with challenging conversations and behaviours.Ability to provide empathic serviceExperience in Microsoft Office computer based workAbility to use Client Records Management Systems (CRM)  Mandatory Requirements:Working with Children and Vulnerable People CheckNDIS Worker Screening Check (WSC)National Police CheckPre-employment checks  Please call Caitlin Lummis at Chandler Macleod on 02 6762 9000 for a copy of the Position Description and for further information. Or hit Apply Now to submit your resumeApplications close Friday 20th October 2023.

Click here to view more detail / apply for Participant Support Officer

As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals. About the Opportunity Chandler Macleod is proud to be partnering with a Federal Government agency to support their upcoming electoral event. We are seeking expressions of interest from suitable candidates who are available to work in the lead up to, on the day of the electoral event on 14 October and in the weeks following.  There will be a range of positions available that will require you to work anywhere from one day to 8 weeks, which include:General customer service supportPolling AssistanceAdministration supportOperational SupportTeam Leader/SupervisorSuccessful Applicants To be eligible for these positions, along with a great attitude and the ability to hit the ground running, candidates must:Be an Australian Citizen over the age of 18 yearsBe available to prior to, after and on the 14 OctoberHave the ability to pass a National Police Check To express interest in these upcoming positions please submit your application by hitting “Apply for this Job”.

Click here to view more detail / apply for Expression of Interest – Referendum Support Roles - Asquith

The TechEx team forms part of the IT Workplace Operations Team and the role will require a high-level customer focus, technical flexibility and agility. The role also requires flexibility around operational hours as well as supporting multiple locations in Southeast Asia and ANZ.

 

1. Provide 1st & 2nd line desk side support services to NBCUniversal International on all supported technologies including Windows & Mac hardware and various mobile technologies.
2. Identify and deliver Service Improvements aligned to the company’s goals by prioritizing technology initiatives and supporting the evaluation, deployment, and management of current and future technologies.
3. Good understanding of mobile technologies such as iPhone/iPad, Blackberry, Android & Windows Mobile running various OS levels.
4. Provide support to the infrastructure teams, where necessary, for remote hands and eyes to assist in the resolution of technical faults.
5. Work closely with all IT groups to resolve incidents / requests and ensure impact to customers is kept to a minimum.
6. Ensure adherence to all NBCU international policies, processes and procedures as well as support continual service improvement activity where appropriate.
7. Assist with product evaluation and the introduction of new technologies into operational support.

KEY RESPONSIBILITIES

Customer skills are equally as important as technical skills, combining both to ensure delivery of a world-class service.  Effectively manage Incidents and Requests, ensuring customers are kept informed of progress and escalating where necessary.

Main Areas of Activity

• Effectively resolve Workplace Technology Service Incidents and Requests keeping the customer always updated on progress and within SLAs guidelines.
• Follow request management process and governance.
• Take ownership of documentation regarding support issues and requests and ensure that this is accurate and maintained.
• Ensure all relevant security & management tools are operational and exceptions are managed.
• Meet all IT Asset Management process requirements in accordance with NBCU policy.
• General maintenance of all IT equipment including PC’s, Macs, Mobile Devices, Printers, Photocopiers, VOIP telephones and other hardware and software as required.
• Collaborate with International, US and local IT teams and Core NBCU business units as required.

Other Responsibilities

• Ensure all relevant IT equipment is encrypted in alignment with NBCU Policy.
• Undertake deployment refresh of IT equipment in alignment with the Asset Management NBCU International Policy.
• Ensure seamless data transferred between devices.
• Ensuring that any operational risks are reported and remediated in line with the agreed action plans.
• Manage IT Consumables in accordance with the corporate guidelines.
• Regular site visits to satellite offices to provide proactive IT support.

At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work.In the Bunnings Frame & Truss centres, we continue our long history of servicing the needs of Australian trades. Our product ranges from electrical, plumbing, landscaping and building jobs, sourced and supplied sustainability from different parts of the world. This creates great opportunities for you to build your career with us.Bunnings Frame and Truss continues to grow across Australia and with this brings new opportunities to join our close-knit family. Our newly established Frame and Truss Manufacturing plant in Minto (NSW) is now in phase two and looking for a Production Admin Support Officer.About the role:We have an exciting opportunity as a as a Production Admin Support Officer. Based at our BRAND NEW Minto Frame and Truss site, you will perform general office duties and support the Manufacturing Operations team both locally and regionally whilst maintaining and promoting a safe work environment.Expectations include the iteration and optimisation of administration processes to support lowest quartile cost manufacturing whilst exceeding customers’ expectations.What's involved:Play an active role in assisting to resolve health and safety issues and accurately report hazards and other health and safety matters to their leadership teamReviewing outstanding orders against supplier outstanding order reports and closing off completed ordersAnalyse systems and processes to improve cost/service efficiencies within the department.Liase between customer experience, technical and production/despatch departments.Ensure all customers receive a high-quality experience by maintaining a high standard and professional phone manner when communicating with customers and internal stakeholders.Greet and announce all visitors to the site, providing appropriate assistance.Perform general office duties and basic requests for immediate supervisors.Who we’re looking for:Attention to detailDemonstrated ability to deliver performance while maintaining a strong focus on safety and cultureStrong decision-making capabilitiesInspire and encourage team members to deliver Best ServiceExcellent telephone mannerStrong interpersonal skills along with the ability to communicate with various stakeholders across the businessOpen to new and work within a continuously improving environmentWhat you will get from us:Training, Development, and opportunity of career growthDiscounts in Bunnings and partnering RetailersYearly Health Checks, Mental Health Support, Flu Vaccine and other Health incentivesWork-Boots Re-ImbursementFinancial advice, Share Plan options, Travel and Car Rental DiscountsYou’ll be part of a workplace where you’ll feel like you belong. There’s so much on offer when…

Click here to view more detail / apply for Production Support Admin - Minto Frame and Truss