• Secure, permanent full-time role
• Free on-site parking, laptop & mobile phone
• Flexible Ways of Working
• Prime office location Hargreaves St, Bendigo

We have an exciting new opportunity for an experienced Case Manager to join our friendly team at our Bendigo Office

About us:

Hearth is a registered NDIS support services provider. Our mission is to be a driving force in changing the disability sector to improve the lives of people with a disability.

Our commitment is to create an environment that nurtures, supports, and engages with our participants and support workers to consistently provide the highest standard of care. We achieve this through fostering and cultivating long-term and sustainable relationships.

About the role:

As a central point of contact for support workers and participants, the Relationship Manager role is core to what makes Hearth different to other support providers.

Responsibilities will include but not limited to:

• Creating and continuously developing relationships between participants, their family, and support teams
• Maintaining relationships with support coordinators, house supervisors, and other relevant community and external stakeholders
• Lead and support the Support Worker teams to provide responsive, person-centered care that enables participants to progress toward their individual care plan goals
• Coordinating a weekly staff roster for each participant and proactively resolving rostering issues.
• Accurate case noting and client reviews that reflect forward planning in line with the participant's NDIS plan.
• Compliance with Hearth policies and procedures to ensure a safe working environment and detailed, timely incident reporting

• Minimum 2 years experience working as a case manager in community services, welfare support, disability support or social work (essential)
• A relevant qualification in community services, welfare support, disability support or social work (desirable)
• Proven experience delivering high quality client-centred service that is targeted and relevant to their NDIS goals
• A Professional level of administrative and business communication, including case noting and report writing
• Excellent time management and organisational skills
• Strong interpersonal skills and high levels of resilience
• Working knowledge of Microsoft office suite and employee rostering systems
• Own car and driver's license

• Join a rapidly growing organisation with a warm and supportive culture
• Small, supportive & friendly team who enjoy dumplings!
• Travel allowance, work laptop & mobile phone provided
• Flexible working hours and the option to work remotely
• Opportunities for career development and progression to other roles within the organisation

Embark on a consulting journey with Our Client, a leading innovator in infrastructure solution. This remote position offers you the opportunity to be a key influencer in Our Client's growth, providing top-tier technical support and strategic guidance to their valued customers.

Key areas you'll contribute
Strategic Advisory Role:

• Serve as a trusted advisor and technical expert on Data products.

Operations Management and Escalations:

• Handle daily technical operations and escalations, collaborating directly with customers and development teams for issue resolution.

Implementation and Customer Engagement:

• Perform customer installations, upgrades, and expansions, while leading regular monthly and quarterly customer review meetings.

Product Evangelism and Support:

• Act as an evangelist for Data products, providing guidance and support to assigned accounts.

Continuous Improvement and Collaboration:

• Identify opportunities for continuous improvement, collaborate with account teams to provide technical guidance, and actively contribute by submitting feature requests and bug reports. Coordinate with product marketing and development teams based on customer feedback.

• Proven experience in customer-facing roles with complex IT solutions.
• Extensive knowledge in enterprise IT infrastructure, networking, and storage.
• Strong understanding of file systems and expertise in scale-out NAS implementation.
• Advantageous experience with S3, high-performance computing, and lab/hardware management.
• Excellent written and verbal communication skills, coupled with the ability to thrive in a rapidly growing, entrepreneurial environment.

Not meeting all requirements? Research shows that women and people of colour are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive and authentic workplace. So, if you're excited about this role, but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for these or other roles.

To see what other roles we have available please visit www.growtalent.com.au

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

With the ever-emerging threat on IT systems it is imperative Datacom continue to grow our Cyber practice. Are you interested in honing and developing your current skillset in Cybersecurity?

Are you passionate about Cyber Security technologies and want to be integral to the Datacom team? Your key attributes will be;

• Ability to engage with different, people, processes and technologies.

• Should be comfortable in front of a customer in delivery of consulting with some understanding of technologies.
• Always seeking improvement in themselves and within aspects of delivery.
• Open-mindedness and the ability to be provided with risk mitigation options from various stakeholders.
• Able to see the bigger picture and understands the concept that a risk can be mitigated various ways through various methods.
• Able to work independently or part of a team, share knowledge.

Our offices are based in, Canberra and Melbourne, we like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in this role you will need to be an Australian Citizen, and be eligible for Baseline/ NV1 Security Clearance.

What you’ll do

The Senior Governance, Risk and Compliance Advisor is to act as the subject matter expert and thought leader in establishing, governing, and managing information security activities within Datacom.

Your key responsibilities as a Governance, Risk and Compliance Advisor are:

• Identify, develop and implement Security processes, standards and policies
• Work closely with our internal business units to ensure the application of security controls that meet Datacom and business requirements, and align to the Datacom Information Security Plan
• Work closely with our internal business units and clients to ensure adherence to Information Security Manual (ISM) and The Protective Security Policy Framework (PSPF)
• On-going auditing, monitoring and improvement of security controls, including the development of Threat and Risk Assessments (TRA), System Security Plans (SSP), and Security Risk Management plans (SRMP).
• ISO27K framework and knowledge of building and running an Information Security Management System (ISMS)
• Providing guidance, education, and training to ensure adherence and compliance (people, processes, and technology)

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

• Extensive experience in information security, audit, assurance, governance, risk or compliance and a sound understanding of information security principles, polices and standards
• Previous experience with stakeholder engagement with a strategic and strategy focus
• Experience with and good understanding of IRAP
• The GRC Advisor must have a detailed knowledge of agency-specific and Australian Government protective security policy, principles, and minimum standards, and be provided with opportunity to maintain this knowledge
• Understanding of contract deliverables and obligations
• Some technical knowledge to make informed decisions about business risks from vulnerabilities
• Ideally, you will be industry certified and may even hold a CISSP, CISM, MS or equivalent certifications.
• Experience in developing and administering an information security program (desirable).

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

With the ever-emerging threat on IT systems it is imperative Datacom continue to grow our Cyber practice. Are you interested in honing and developing your current skillset in Cybersecurity?

Are you passionate about learning Cyber Security technologies and want to be integral to the Datacom team? Your key attributes will be;

• Ability to engage with different, people, processes and technologies.

• Should be comfortable in front of a customer in delivery of consulting with some understanding of technologies.
• Always seeking improvement in themselves and within aspects of delivery.
• Open-mindedness and the ability to be provided with risk mitigation options from various stakeholders.
• Able to see the bigger picture and understands the concept that a risk can be mitigated various ways through various methods.
• Able to work independently or part of a team, share knowledge.

Our offices are based in, Canberra, we like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in this role you will need to be an Australian Citizen, and be eligible for Baseline/ NV1 Security Clearance.

What you’ll do

The Governance, Risk and Compliance Advisor is to act as the subject matter expert and thought leader in establishing, governing, and managing information security activities within Datacom ACT.

Your key responsibilities as a Governance, Risk and Compliance Advisor are:

• Identify, develop and implement Security processes, standards and policies
• Work closely with our internal business units to ensure the application of security controls that meet Datacom and business requirements, and align to the Datacom Information Security Plan
• Work closely with our internal business units and clients to ensure adherence to Information Security Manual (ISM) and The Protective Security Policy Framework (PSPF)
• On-going auditing, monitoring and improvement of security controls, including the development of Threat and Risk Assessments (TRA), System Security Plans (SSP), and Security Risk Management plans (SRMP).
• ISO27K framework and knowledge of building and running an Information Security Management System (ISMS)
• Providing guidance, education, and training to ensure adherence and compliance (people, processes, and technology)

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

• Minimum 3 years of experience in information security, audit, assurance, governance, risk or compliance and a sound understanding of information security principles, polices and standards
• The GRC Advisor must have a detailed knowledge of agency specific and Australian Government protective security policy, principles, and minimum standards, and be provided with opportunity to maintain this knowledge
• Some technical knowledge to make informed decisions about business risks from vulnerabilities
• Ideally, you will be industry certified and may even hold a CISSP, CISM, MS or equivalent certifications.
• Experience in developing and administering an information security program (desirable).

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Hearth Support Services is a registered NDIS provider with a commitment to consistently provide the highest standard of support. We achieve this through fostering and cultivating long-term, sustainable relationships.

We're looking for someone to join our team and manage the end-to-end recruitment process for support workers across all of our regions.

The Recruitment Coordinator role is vital to building the culture of our organisation by attracting and choosing the right candidates to support our participants.

You will have input in developing our broader Recruitment strategy & workforce planning while managing the recruitment & onboarding of quality Disability Support Workers for Regional Victoria.

Working in a small & supportive team, your role at Hearth will include volume recruitment, interviewing, conducting reference checks, and getting support workers ready to start work.

• Strong understanding of the end-to-end recruitment process
• Professional or lived experience with disability and/or community services
• Experience working with a range of Microsoft Office Programs
• Exceptional communication and time management skills
• A willingness to participate in the improvement of processes and systems
• Ability to work in a fast-paced environment independently and as part of a team

• Rewarding work - see the people you've recruited succeed and grow over time!
• Supportive and dynamic team environment
• Ongoing training and development
• Competitive salary
• Flexible working arrangements

If this sounds like you, we would love to hear from you.

Please include both a copy of your resume and a cover letter addressing the key selection criteria, your suitability for the role, and a little about yourself.

Please note that only shortlisted applicants will be contacted.

About Us 

Online Education Services (OES) is an education provider that partners with universities to provide purposefully designed and highly engaging online programs. This position will be working within OES in association with Queensland University of Technology Online.

QUT Online delivers world-class learning though degrees specifically designed for the online student. Each degree is tailored to provide opportunities for students who are often unable to undertake university studies on campus.

At QUT Online, the student is at the forefront of everything we do. This role is an opportunity to support and guide our students through their learning journey. Our Online Learning Advisers (OLAs) are the subject matter experts who facilitate the student’s learning, with a focus on helping them achieve their goals.

What You Will Do

Our OLAs are responsible for the following:

• Providing an exceptional student experience through the delivery of academic content developed by our partner academics and our learning design team 
• Facilitating learning activities that engage and support student learning 
• Undertaking assessment tasks (including moderation, marking, and feedback) as well as processing and submitting results according to set timelines 

Online Learning Advisers are not required to establish curriculum, design learning activities, schedule learning and teaching, set assessments or develop marking schemes.

What We Can Offer You 

• 100% remote work with flexible hours to fit around your other commitments. 
• Paid 3-week online facilitation training course that will provide you with best practice strategies to engage and support online students. (You will need to ensure you are available for approx 21 hours of online training across this time period). 
• The ability to use your discipline expertise to help others achieve their goals 
• The opportunity to develop your online teaching skills within a forward thinking innovative organisation  
• A supportive and connected team to grow and develop within
  
  

Who Are We Looking For? 

We are looking for OLAs to teach units within our Gerontology (Healthy Ageing) discipline. 

We are specifically looking for candidates who have experience with interprofessional models of care to support healthy ageing.

Must have current AHPRA registration 

• Minimum Masters Qualification in Gerontology/Aged Care
• 5 + years industry experience specifically in working in the aged care sector, as well as involvement in developing strategic plans to support healthy ageing.
• Knowledge of the Australian education system or ability to acquire this in timely manner
• High level of spoken and written English.
• You are motivated by student success and passionate about online learning
• You are a passionate and clear communicator 
• You have strong presentation skills and the ability to maintain an engaging and positive online presence 
• You are proactive and organised
• You thrive in a remote working environment 

Now is your chance to join a highly engaged workforce and make a positive impact on the experience of our students!

If you're interested, please apply now with a CV and cover letter explaining how you match up with the role requirements above and why you want to work as an OLA with QUT Online.

About OES

Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in a digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships.

Our dynamic global team shares a vision to transform the student experience through innovation and collaboration. OES people are leaders in their respective fields, ensuring best practice strategic thinking is delivered in every element of our partnerships.

When you work at OES, you’re empowered to impact.

The Opportunity

The Sales Product and Support Lead is responsible for product training and knowledge across the Course Consultants’ team and support the team to meet individual and business targets. The scope of this role includes:

• Create training modules to support new and existing Consultants
• Proactively provide ongoing detailed training/refreshed training for existing and new Course Consultants
• Support the on-boarding of new Course Consultants
• Identify and deliver the implementation of process/procedures to support the team
• Deliver and train Consultants on new courses
• Identify and recommend areas to improve to meet sales targets/conversion
• Point of contact for partner queries and follow-ups
• Work closely with quality coach to identify gaps in product knowledge

About You

To be successful in this role you will have:

• Previous experience within a fast-paced sales environment with demonstrated achievement of sales KPIs is essential
• Exceptional Stakeholder management
• Strong SME knowledge across products
• Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with a diverse range of people
• Motivated and passionate about sales with a keen interest in education
• Strong commitment to personal excellence, self-disciplined and resourceful with excellent attention to detail
• A team player with a “can-do” attitude, the ability to work in a team environment and strong customer service orientation.
• Effective time management and prioritisation skills, with a proven ability to work well under pressure and work to targets combined with the ability to meet tight timeframes
• Demonstrated ability to positively participate in the development of a culture that maximises employee and prospective student engagement
• Competitive with a team focus and resilient nature

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

If this role is of interest, please apply now with your updated CV.

About Us:

Join us in shaping the future of Talent Acquisition at Melba. We are a purpose led organisation with a vision and purpose to live in a society that values the individual rights of all people and to open up a world of opportunities for people to live a fabulous life. We provide high-quality support services to people with a disability and recognize that investing in attracting the best talent to Melba is integral to us achieving this vision.

Flexibility is one of our core values. We celebrate diversity not just in our workforce but in how you choose to shape your work day. We understand that life comes with commitments and can offer flexible work arrangements that suit your specific needs. Whether you prefer the traditional nine-to-five, need to schedule your day around school hours or thrive on a compressed work week we have options to support you.

Role Overview:

As the Talent Acquistion Lead, you're not just filling jobs; you're shaping the future of Melba by building our organisational capability.  You will play a pivotal role in developing and implementing innovative talent acquisition strategies and leading a proactive and forward-thinking team to deliver effective recruitment outcomes.

You’ll have the opportunity to:

• Establish trust and partnerships with the General Outcomes Managers to develop recruitment plans and strategies which reflect specific needs.
• Develop and facilitate the execution of recruitment plans and strategies to ensure hiring goals are met with the best possible talent. 
• Research and recommend new sources for active and passive candidate recruiting and continuously develop networks/ partnerships to actively build a pipeline of candidates for roles.
• Effectively manage the end-to-end recruitment and selection process to ensure a positive candidate experience.  
• Explore and implement different advertising / branding techniques which generate interest from candidates across all roles and regions e.g. internet /intranet sites, social and community networks, referral programs.
• Represent Melba at recruiting events (e.g. information sessions, job fairs), providing information and promoting Melba Support Services.
• Coach hiring managers on recruitment policy, processes and systems.
• Support the Future Melba Transformation office on their ongoing hiring needs.
• Contribute to key projects as required i.e. student placement program, reporting, training.
• Ensure all pre-employment requirements are met.
• Manage the onboarding process including setting up in payroll system, booked into induction, new starter paperwork and training.

About You:

• A passion for diversity and aligned to a vision for creating an inclusive workplace.
• Demonstrated success in leveraging technology and innovative talent acquisition approaches.
• Strong coaching, collaboration and stakeholder management skills.
• Excellent data analytics and reporting capabilities.
• Energetic, committed and dedicated to an approach which emphasizes respect, approachability and transparency.

Why Join Us:

• Opportunity to drive strategic Talent Acquisition initiatives in a dynamic environment
• Join a collaborative culture that values innovation, creativity, fun, passion and flexibility (check out our values on our website).
• Competitive compensation package including NFP Salary Packaging benefits.
• Embrace flexibility in your work life, shaping your work day to fit your life.

Please apply by submitting your resume. We will assess and shortlist applications as they are received.

At Melba, we value Diversity and Inclusion and encourage those with a disability, individuals within the LGBTQIA+ community, individuals from mature-aged populations, and members of Culturally and Linguistically Diverse Communities to consider joining our community.

Are you ready to join Australia’s newest service provider that puts both participants and staff first?

Be part of the Incluso service journey, where we aim to become Australia’s leading service provider in accommodation, respite, and support services.

At Incluso Services we are focused on “Building the World that we Want” and as such, ensuring that people with a disability are well cared for and can access high quality community engagement services. Our mission is to help people with a disability and their families to be more independent and have greater choice and control over their quality of life.

We’re excited that we are looking to expand our team and we’re on the hunt for a NDIS Support Coordinator Team Leader.

The Role

We’re on the lookout for an experienced, reliable, dedicated, compassionate and empathetic Support Coordinator Team Leader who wants to make a difference by leading our Support Coordination Team and support our participants in reaching their aspirations and leading fulfilling lives.

What you’ll be doing:

As the Support Coordinator Team Leader at Incluso Services you will be responsible with engaging both internal and external stakeholders, from the first contact with participants, to onboarding and continue with ongoing service delivery. You will need to be able to manage multiple priorities, lead your team and deliver specialist assistance to participants that require a higher level of Support Coordination.

What you’ll bring:

• Exceptional customer engagement skills and experience, delivering high quality, individually tailored service.
• A solid understanding of the person-centered approach, the principles of the NDIS and the National Disability Service Standards, with experience working within the NDIS and/or disability sector.
• Efficiently allocate referrals to ensure prompt access to appropriate services for NDIS participants.
• Create, review and revise NDIS Service Agreements as needed.
• Collaborate with NDIS stakeholders to convert inquiries into referrals while maintaining exceptional client service.
• Work closely with operational team members and leaders to ensure a positive intake and service delivery process.
• Manage new and existing funding requests to ensure NDIS funds are available for service.
• Provide high quality and tailored advice to participants who are navigating the NDIS.
• Conduct face-to-face meetings with clients, including families and stakeholders, as necessary.
• Ensure robust case management activity with all activity entered into the system, ensuring all progress, plans, communications and interactions with participants and stakeholders are clearly documented.

What we would like you to have:

• Established networks within the NDIS and Northern Suburbs Community.
• Experience in a similar role or previous Level 3 Support Coordinator Experience.
• Authorised to work in Victoria.
• Valid Victorian Driver License
• An understanding of the NDIS, disability, and community services sector
• Relevant Qualifications: such as Bachelor of Psychology, Certificate IV in Community Services or studying towards relevant qualification will be highly regarded for these positions.
• Minimum 2-year industry experience
• Ability to actively navigate and adapt to change.
• Working with Children Check
• NDIS Worker Screening Check
• First Aid/CPR Certificate

What we offer:

• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We offer an Employee Assistance Program for support and because time out is so important.
• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalised career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• Lastly, we offer our team members the day off on their birthday!

If you're viewing this ad and don’t quite tick off the whole criteria list BUT and you’re keen to take on a new challenge and you think you’d be a great fit at Incluso Services, we encourage you to take that leap and hit the "Apply" button.

Apply today and help us in building an organisation that celebrates all, where inclusion is second nature, and where everyone is heard. 

When you join Incluso Services, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

Are you ready to join Australia’s newest service provider that puts both participants and staff first?

Be part of the Incluso service journey, where we aim to become Australia’s leading service provider in accommodation, respite, and support services.

At Incluso Services we are focused on “Building the World that we Want” and as such, ensuring that people with a disability are well cared for and can access high quality community engagement services. Our mission is to help people with a disability and their families to be more independent and have greater choice and control over their quality of life.

We’re excited that we are looking to expand our team and we’re on the hunt for a Community Support Workers both part-time and full-time.

The Role

We’re on the lookout for experienced, reliable, dedicated, compassionate and empathetic Community Support Workers who want to make a difference by supporting our participants in reaching their aspirations and leading fulfilling lives.

What you’ll be doing:

As a Community Support Worker at Incluso Services you will be working within the community to support the day-to-day needs of our participants such as providing personal care, meal preparation, domestic assistance, social support, transport, and personal development. You'll have the opportunity to forge strong connections with your participants, gaining insight into their needs, preferences, and goals. This understanding will enable you to provide tailored support, empowering them to accomplish what truly matters to them.

What you’ll bring:

• A passion for people and a genuine interest in responding to the needs of others.
• Strong communication abilities, both written and verbal, to effectively interact with individuals.
• Transferable skills in providing care with compassion, empathy, and resilience.
• Physical aptitude to perform various manual tasks with ease.

What we would like you to have:

• Authorised to work in Victoria.
• Valid Victorian Driver License
• An understanding of the NDIS, disability, and community services sector
• Certificate III Individual Support/Disability or studying towards the qualification will be highly regarded for these positions.
• Minimum 2-year industry experience
• Ability to actively navigate and adapt to change.
• Working with Children Check
• NDIS Worker Screening Check
• First Aid/CPR Certificate

What we offer:

• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We offer an Employee Assistance Program for support and because time out is so important.
• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalised career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• Lastly, we offer our team members the day off on their birthday!

If you're viewing this ad and don’t quite tick off the whole criteria list BUT and you’re keen to take on a new challenge and you think you’d be a great fit at Incluso Services, we encourage you to take that leap and hit the "Apply" button.

Apply today and help us in building an organisation that celebrates all, where inclusion is second nature, and where everyone is heard. 

When you join Incluso Services, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

• Casual or Part Time opportunity, with ongoing training and support
• Support our fun and high performing culture
• Free on-site parking, laptop and mobile phone

An exciting opportunity for an enthusiastic Recruitment Administrator to progress your career with the Hearth Recruitment team at our head office in Glen Iris!

With an exciting growth period ahead, Hearth is seeking an experienced and proactive individual to support our busy Recruitment team in providing an efficient service to the business.

This role will support the recruitment of support workers, from candidate sourcing to on boarding and ongoing employee administration. You will also be responsible for:

• Conducting and following up on employment related background checking including NDIS worker screening and Reference Checks
• Assisting with all other pre-employment mandatory checks and training
• Assistance with candidate sourcing and advertising administration
• On boarding administration and candidate follow-up
• Administration within our Recruitment System Workable
• Monitoring renewals of First Aid/ CPR, WWCC cards, Visas.

• General administration experience (Essential)
• Customer service experience within a business setting (Essential)

• Recruitment related experience or understanding of the end-to-end recruitment process (Desirable)
• Experience with or exposure to disability (Desirable)
• Excellent interpersonal and communication skills
• High level organisational skills and ability to manage multiple priorities
• The legal right to work in Australia (essential)
• Willing to undergo an NDIS Worker Screening Check (essential)

• Free on-site parking, mobile phone & laptop
• On the job training and ongoing support
• Career development opportunities

This is a rewarding career opportunity to join a company that truly values its people and play a lead role as it embarks on the next stage of its journey.

Are You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies!

At Centorrino Technologies, we're not just another tech company – we're a community that thrives on excellence. We're thrilled to announce our certifications as a Great Place to Work for 2023, Best Places to Work for 2022 and 2023, and Best Places to Work in Tech for 2023.

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we give you the freedom to choose between a Mac or PC and offer cost-price tech discounts so you can stay up-to-date with the latest trends.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalized career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

Are You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies!

At Centorrino Technologies, we're not just another tech company – we're a community that thrives on excellence. We're thrilled to announce our certifications as a Great Place to Work for 2023, Best Places to Work for 2022 and 2023, and Best Places to Work in Tech for 2023. 

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we give you the freedom to choose between a Mac or PC and offer cost-price tech discounts so you can stay up-to-date with the latest trends.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalized career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

Squiz is looking for an IT/Application Support Analyst to join our managed services team. Supporting Squiz’s clients across our various products. We are open to background and experience but ideally 1-2 years experience in a similar support role within a software/applications environment.

We do not expect you to know our products, we will train you!!!

This role is open to location but you must be comfortable working Sydney timezone covering core hours 10am-6pm.

You will work as part of a global team and although we don't expect constant out of hours work we do require some flexibility.

Must have:

• Strong problem-solving skills.
• A qualification in Software engineering, programming, computer science or information technology.
• Familiar with the concepts of ITIL Service Management principles.
• Naturally curious and interested in debugging problems.
• Proficiency in Java, Git, and RESTful APIs.
• Familiarity with Web Development.
• Confident communicator that can communicate technical issues, in a way clients can understand while providing exceptional customer service.

Here’s what would be nice to have:

• Familiarity with JavaScript/JQuery.
• Familiarity with Node.js.
• Familiarity with a CMS equivalent system will be an advantage.
• Implementing and working with APIs.
• Experience with Jira ticketing system

What you will bring to the team:

• A positive can-do attitude
• An inquiring mind that drives you to learn and challenge yourself.
• Pride in your work.
• Sound time and task management skills.
• High level of attention to detail.
• Ability to collaborate effectively within a team.
• Strong written and verbal communication skills.

Note: We are unable to sponsor for this position, only apply if you have full working rights.

Who we are:

Squiz has helped organisations improve the services they offer online and, in turn, the lives of the people that matter to them; building portals for students, websites for citizens, intranets for employees, and much more.

Headquartered in Australia, we have teams and customers across the globe, with offices in New Zealand, the United States, the United Kingdom and Poland.

Right now, we are in the midst of a very important and exciting point in our journey as we transform our business into a SaaS Digital Experience Platform product organisation, putting the power of the products we’ve used to deliver amazing experiences into the hands of our customers.

Why work for Squiz?

You’ll work with some of the most intelligent and down to earth people you’ll ever meet: we are made up of a diverse range of passionate people who love challenging the status quo. Every day is different, but what is constant is we enjoy what we do.

Squiz has a flexible working policy: We encourage our teams to embrace flexibility in how their team members manage where and how they work. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration.

We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do; all while checking our egos at door, not taking ourselves too seriously and having fun along the way.

We are a 2024 Circle Back Initiative Global Employer – we commit to respond to every applicant

#LI-Hybrid

Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.

Are you ready to be part of a team that's committed to empowering people with a disability to live a fabulous life?

Melba Support Services is actively seeking a passionate and dedicated Registered Positive Behaviour Support Practitioner to join our dynamic Human Rights and Practice Innovation team on a Full-Time Ongoing basis. The best part? You can work from anywhere in Victoria, as long as you are ready to be mobile and travel as needed.

At Melba, we believe in 'The Melba Way' – a commitment to delivering services underpinned by Human Rights and person-centred practice. Our approach ensures that every action is guided by a desire to enhance the lives of people living with disability.

As a Positive Behaviour Support Practitioner, you'll play a crucial role in upholding the human rights of the people we support and providing trauma-informed support.

Key Responsibilities:

• Manage a clinical case load to ensure a person-centred/driven and trauma informed approach focusing on the protection, maintenance, and upholding of human rights of people who use behaviours of protest/concern.
• Develop positive behaviour support plans based on robust functional behaviour assessments and focused on enhancing people’s quality of life and facilitate the implementation of plans to reduce and eliminate the use of restrictive practices over time.
• Ensure that where restrictive practices are identified they are used only if necessary and are the least restrictive option.
• Provide supervision to other practitioners.

About You

We are looking for someone who is currently registered and has a deep commitment and understanding of providing positive behaviour support.

• Registered as a Positive Behaviour Support Practitioner with the NDIS Quality and Safeguards Commission with Disability Services or Education experience.
• Working knowledge of the Disability Act 2006 (Vic) and the NDIS Quality and Safeguarding framework, as relevant to the use and reporting of restrictive practices.
• Experience supporting people who use behaviours of protest/concern as a form of communication, using the principles of active support and positive behaviour support.
• Demonstrated ability to provide advice, support, coaching, and mentoring to staff in person centred active support and positive behaviour support through a trauma informed lens.
• Experience developing a range of support plans/protocols, informed by data-driven functional behaviour assessments.
• Demonstrated ability to influence and work collaboratively with a range of stakeholders including peers, employees, external organisations, funding bodies and government agencies.
• High level written and verbal communication skills.
• High level organisational and time management skills with a proven ability to prioritise, meet deadlines and work autonomously.
• Tertiary qualification in relevant field.

You will also bring with you or be willing to obtain:

• NDIS Worker screening Check
• Working with Children Check
• Evidence of COVID 19 vaccination status, including booster
• Transport and Victorian Drivers License

Why Join us?

• Flexible working – be located where you need to be to perform the duties of this role - office, home, service locations or the person’s home, education/ workplace and/or social environments. Requirements to be in the office based in Scoresby include once a fortnight for team meetings and once a month for community of practice meetings. There may be additional times you are required to be in the office i.e. to attend training sessions or to connect with team members.
• Join a well-connected and collaborative culture making an impact in a purpose driven organisation.
• Not for Profit Salary Packaging benefits plus meals and entertainment allowance.
• Attractive bonus incentive scheme.
• All work related travel KM’s are reimbursed.

About Us

We are an established, values-based not for profit organisation providing disability support services for close to 50 years. Our valued services include Accommodation, Participation & Learning, Respite Care & Employment, Volunteering and Skill Building.

With over 1400 employees we are a collaborative team dedicated to working together. We create an environment where you can bring your full selves to work each day and deeply rooted in our culture is a feeling of respect, work-life balance and flexibility.

Click the Apply button today and attach your current resumé. We look forward to meeting you!

For a confidential discussion please contact Lexi Clarke on 0477801016 or [email protected]

At Melba, we value Diversity and Inclusion and encourage those with a disability, individuals within the LGBTQIA+ community, individuals from mature-aged populations, and members of Culturally and Linguistically Diverse Communities to consider joining our community.

Are you ready to be part of a team that's committed to empowering people living with a disability to live a fabulous life?

Melba Support Services is actively seeking a passionate and dedicated Positive Behaviour Support Practitioner to join our dynamic Human Rights and Practice Innovation team on a Full-Time Ongoing basis. The best part? We offer a comprehensive training program for individuals who are not registered or want to kick start a career in the rewarding field of Positive Behaviour Support.

At Melba, we believe in 'The Melba Way' – a commitment to delivering services underpinned by Human Rights and person-centred practice. Our approach ensures that every action is guided by a desire to enhance the lives of people living with disability.

As a Positive Behaviour Support Practitioner, you'll play a crucial role in upholding human rights and providing trauma-informed support.

Key Responsibilities:

• Manage a clinical case load to ensure a person-centred/driven and trauma informed approach focusing on the protection, maintenance, and upholding of human rights of people who use behaviours of protest/concern.
• Develop positive behaviour support plans based on robust functional behaviour assessments and focused on enhancing people’s quality of life and facilitate the implementation of plans to reduce and eliminate the use of restrictive practices over time.
• Ensure that where restrictive practices are identified they are used only if necessary and are the least restrictive option.

About You

• Tertiary qualification in relevant field.
• Demonstrated ability to influence and work collaboratively with a range of stakeholders including peers, employees, external organisations, funding bodies and government agencies.
• Demonstrated leadership ability, including providing advice, support, coaching, and mentoring to staff.
• High level written and verbal communication skills.
• High level organisational and time management skills with a proven ability to prioritise, meet deadlines and work autonomously.
• Working knowledge of the Disability Act 2006 (Vic) and the NDIS Quality and Safeguarding framework, as relevant to the use and reporting of restrictive practices (Desirable).
• Experience supporting people who use behaviours of protest/concern as a form of communication, using the principles of active support and positive behaviour support (Desirable).
• Experience developing a range of support plans/protocols (Desirable).

You will also bring with you or be willing to obtain:

• NDIS Worker screening Check
• Working with Children Check
• Evidence of COVID 19 vaccination status, including booster
• Transport and Victorian Drivers License
• Willingness and commitment to actively self-drive learning and participate in training program to become a registered PBS Practitioner within the first 4-months of employment.

Why Join us?

• Join our comprehensive & structured training program to become a registered PBS Practitioner.
• Hybrid Working – this role requires you to be onsite in the office based in Scoresby 2 days per week so that we can offer you the right training and mentoring.
• All work related travel KM’s will be reimbursed.
• Join a well-connected and collaborative culture making an impact in a purpose driven organisation.
• Not for Profit Salary Packaging benefits plus meals and entertainment allowance.
• Attractive bonus incentive scheme.

About Us

We are an established, values-based not for profit organisation providing disability support services for close to 50 years. Our valued services include Accommodation, Participation & Learning, Respite Care & Employment, Volunteering and Skill Building.

With over 1400 employees we are a collaborative team dedicated to working together. We create an environment where you can bring your full selves to work each day and deeply rooted in our culture is a feeling of respect, work-life balance and flexibility.

Click the Apply button today and attach your current resumé. We look forward to meeting you!

For a confidential discussion please contact Lexi Clarke on 0477801016 or [email protected]

Melba is an equal opportunity employer.

At Melba, we value Diversity and Inclusion and encourage those with a disability, individuals within the LGBTQIA+ community, individuals from mature-aged populations, and members of Culturally and Linguistically Diverse Communities to consider joining our community.

Welcome to Centorrino Technologies, the ultimate destination for tech enthusiasts! We're not just any workplace, we've been certified as a Great Place to Work and ranked 23rd in Australia's Best Workplaces 2022, and now we've been rated as the coolest Best Place to Work in Tech 2023! With a team of over 260 tech wizards, we're constantly pushing the boundaries and working at the forefront of the tech industry in Australia and NZ.

Our CEO Adam Centorrino is dedicated to customer service, having won the Customer Service Executive of the Year award twice, and we've also won an incredible 10 consecutive Australian Service Excellence Awards! We're not just focused on our customers, we prioritise our employees too. With flexible work culture, growth opportunities, wellness benefits, and an inclusive workplace culture, we're dedicated to making sure our team members are happy.

Now, enough about us – let's talk about you. We're expanding our dream team, and we're on the hunt for a key role to join our Professional Services Team.

Here's what you'll be doing:

• To ensure the smooth day to day operations of the customer's site.
• Be personable with end-users developing a friendly bond with customers.
• Collaborate with your colleagues to determine any processes that requires improvement or can be handled more efficiently.
• Seek customer feedback on your performance and take an active approach in attempting to continuously improve these results.
• Identify problems or requests which don't have an existing process and collaborate with your peers to develop and implement one.
• Ensuring documentation and procedures are always up to date.
• Create a service catalog for the team.
• Taking ownership of day-to-day technology issues and dealing with external parties.

Here's what you'll bring:

• Experience with Jamf/Intune
• Experience with Mac/PC devices
• Experience with Papercut (or similar)
• Experience with Windows Server
• Strong network knowledge
• A positive mindset with a ‘can do’ attitude
• Willingness to learn technology solutions and concepts to confidently liaise with staff and external vendors
• Experience in A/V Hardware and Systems
• Good verbal and written communication skills

All our team members are expected to obtain and maintain a valid Victorian Working with Children Check and a Police Check.

This role does not require any formal qualifications and is classed under the Business Equipment Award.

Note: This is an amazing opportunity to work full time on a client site gaining amazing experience and lots of training.

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we offer cost-price tech discounts so you can stay up-to-date with the latest trends.

• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalised career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, First Nations people and people from culturally diverse backgrounds.

• Hybrid working (3 days in office, 2 days from home)
• Diverse culture focused on employee engagement and development
• B-Corp company with multi-award winning products (Good Design, Red Dot and Dezeen)
• Customer-centric support team (4.8 / 5 star rating out of 2000+ customer reviews)

About Eva

Hi, we’re Eva - welcome home.

With our laser focus on bringing more thoughtful design to your everyday life, we want you to come join us as we accelerate towards making more people feel at home with Eva.

People are a huge part of the way we work at Eva, and we believe in caring for each other, ourselves, our community and our customers. We value honesty and authenticity and work together with humility to make things happen! When the team wins, we all win. If this sounds like a team you'd like to be part of, read on below.

What’s the day to day like?  

• Be the main point of contact for customers on a daily basis by solving customer queries through Zendesk tickets, phone calls and other channels as necessary.
• Dispatch daily orders, ensuring successful delivery and keeping customers up to date
• Address any issues from customers and oversee day to day operations across the department such as organising returns and refunds and payment cancellations. 
• Liaising with freight companies to ensure deliveries are met and keeping customers informed along the way
• Aim to delight and achieve above industry standard NPS and CSAT scores
• Strive for greater efficiency across all customer support processes including identifying processes for improvement and implementing automations where necessary

Overview of the role

When we say customer-centricity, we actually mean it. We truly care about our customers and in order for you to succeed in this role, we need you to really care about them too. Being a customer-centric company means that you are our port-of-call for all customer feedback which is essential when we want to be one of the best darn digital furniture companies in Australia.

Being an entry level position, we’d love to help train you into becoming the next voice of eva. This is great entry point into a start up, where you'll learn skills such as liaising with operations, learning from the product team, or providing important feedback to marketing. All we need from you is the right mindset to learn quickly, think out of the box and flourish in a role that’s immensely rewarding. Plus we’re a pretty cool bunch of people.

• Experience in ecommerce, logistics or retail consumer goods settings
• Are tech-savvy and have experience using and optimising Zendesk and Monday
• An ability to multitask like a task conquering octopus
• Organisational skills that would make Marie Kondo jealous. 
• Calm under pressure and can think on your feet when tackling problems head-on. You don’t need to always have the answers, but you know where to find them.
• Find yourself naturally building relationships with the barista at your local coffee shop.
• Availability to work a set roster which includes one weekend day 
• You’re data and metrics-driven, you’re naturally inquisitive about what the insights tell us and use this to inform decisions. 
• Ability to work relatively unsupervised

What else is in it for you?

• Flexible work arrangements (hybrid in-office and WFH)
• Annual company-wide Rest and Recover day
• Monthly team events (prev. events have included the Australian open, cooking classes & escape rooms).
• Free anniversary mattress and sweet, sweet friend/family discounts.
• Support for any course, conference or training that will help us mutually grow, ears and budget for any wild (but justifiable) ideas.
• An autonomous work environment where there is never a regular ‘days work’.
• All the coffee/ tea/ beers/ kombucha you need.
• A diverse culture and a bunch of really lovely people

If you’ve managed to read this all the way through and have found yourself nodding along the way, then we’d love to see your application come through to our inbox.

Yours kindly,

Amanda from Eva

INTERNAL ROLE ONLY

An exciting Permanent role is available within CJS as a full-time FOH Team Support Officer.

This role is full time secondment role. Applications close, Friday, 9th February 2024.

As a Team Support Officer, this role will see you utilise your diverse product knowledge, strong attention to detail and communications skills to assist Contact Centre Representatives, Team leaders and Contact Centre Managers.

You will assist to deliver a superior outcome to both customers and clients calling on your experience, responding to enquiries, call reviews and conducting investigations.

The role plays a critical part in our endeavour to build a Centre of Excellence, where customers are treated with respect and are provided with accurate and timely information to their enquiries.

Key Responsibilities:

• To coach and guide CSRs to deliver a high quality of customer service
• To handle escalated calls from customer and resolve the issue at first point.
• Maintain work instructions and ensure that all manuals are kept up to date and assist in the communication and embedding of any changes.
• Assist the Contact Centre Team leaders to evaluate calls and provide coaching and feedback.
• To provide constructive feedback to Team leaders and CSRs
• Process and respond to complex requests received on behalf of our clients.
• Identifying skill gaps within the wider business and work with leaders to educate and reduce double handling within all Civica departments.
• Liaise with external stakeholders to continuously lift the standard of service provided.
• To liaise via email and verbally to mutually resolve escalated issues.
• Enter media and Victorian Ombudsman threats into the tracker to enable analysis of trends.

Essential Skills and Experience:

• In-depth knowledge of relevant FOH guidelines, processes, and performance standards.
• Highly proficient with CJS systems.
• Strong verbal and written communication skills.
• Ability to follow policies and procedures.
• Well-developed investigative, problem solving and decision-making skills.
• To work as part of a team to ensure that service standards are met.
• Self-driven with proven ability to manage workload and time autonomously.
• Intermediate Microsoft Office applications knowledge.

Join our energetic team at Bowen Stockroom Supplies and take the lead in facilitating sales through accurate estimation and dedicated customer support. As a Sales Estimator and Support Specialist, your primary responsibility will be to spearhead our estimating processes, ensuring precise project quotes and proactive engagement with clients. Your role will involve close collaboration with our design team to deliver comprehensive solutions that meet our clients' needs.

Responsibilities:

• Conduct accurate estimating and quoting for stockroom projects.
• Manage the end-to-end processing of incoming orders through to operations.
• Collaborate with the Design team to deliver top-quality designs.
• Provide backup support for design team members during peak periods or emergencies.
• Assist in maintaining the online order platform.
• Receive and promptly respond to incoming inquiries.
• Liaise with the design team to present clients with innovative design concepts.
• Actively participate in team meetings and weekly sales meetings.

Qualifications:

• Proficient in general computing skills.
• Experience in estimating, phone sales, and sales support.
• Ability to deliver a prompt and efficient quoting service.
• Proficiency in CAD (advantageous but not necessary).
• Commitment to providing superior customer service and being a valued supplier to our customers.
• Experience in liaising with suppliers and obtaining quotations.
• Develop an in-depth technical knowledge and understanding of our product range.
• Proven ability to efficiently win, process, manage, and complete all jobs with zero errors.

Benefits you will enjoy: 

• Meaningful and challenging work
• Ongoing professional development tailored to you a sales career path
• Competitive remuneration package
• Innovative culture & growth-focused team

If you are a motivated individual with a passion for sales and customer service, we invite you to join our team and contribute to the continued success of Bowen Stockroom Solutions.

• Ongoing, full-time position
• Generous SCHCADS Award Salary on offer - SCHCADS Level 4.1 $82,045.60
• Convenient inner-city location
• Exciting new role

About the Organisation

Djirra is an Aboriginal Community Controlled Organisation with over 20 years’ experience accompanying Aboriginal and Torres Strait Islander women, and their children, on their individual journeys. We find solutions through Aboriginal and Torres Strait Islander women sharing their stories, journeys, and experiences. Djirra celebrates women’s strength and resilience. We are committed to a future without family violence.

We deliver holistic, culturally safe, specialist family violence support, legal services and case management, alongside cultural and wellbeing workshops, and programs. Our services have state-wide reach, touching every part of Victoria to meet the needs of Aboriginal and Torres Strait Islander women. Self-determination is the foundation of everything we do.

Djirra amplifies the voices of Aboriginal and Torres Strait Islander women. We advocate for system-wide change to improve access to justice, eliminate systemic violence, and strengthen women’s resilience.

We are an active member of the National Family Violence Prevention and Legal Services Forum, the peak body for Aboriginal and Torres Strait Islander people who are experiencing or at risk of family violence.

About the Role

Reporting to the Head of Strategic Communications, the role supports Djirra’s marketing and communications and engagement activities and projects, and monitors and reports on the effectiveness of communications.

Under the direction of the Head of Strategic Communications and working with the Communications and Engagement Coordinator, you will help implement media and communications activity, underpinning our efforts to effectively communicate Djirra priorities and build Djirra’s public profile, provide timely and accurate measurement and reporting of communications activities, undertake effective copywriting and provide administrative support.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Applications will close midnight Sunday 11 February 2024, or as soon as a suitable applicant is found.

Please do not hesitate to contact Teresa Kyprianou, HR Advisor on [email protected] for a confidential discussion if you would like further information.

• A Working with Children Check Card
• A National Police Check
• A degree in communications, public relations, journalism, or marketing would be highly regarded. Working history in this area is highly favourable.

• Attractive salary packaging options (including meals and entertainment)
• Generous leave provisions apply and annual leave loading

• Employee Assistance Program with supportive, confidential counselling for personal and work concern
• Cultural awareness training in both formal and informal settings is provided
• Conveniently located in Collingwood near public transport and nearby to some great cafes, restaurants, and the Smith St shopping precinct

• Join a for purpose organisation making an impact in our community
• Remuneration Package Negotiable $100k Base Salary + Super + Access to NFP Salary Packaging
• Hybrid Work - Morwell/Scoresby Office Locations

Company Overview

We are a purpose led organisation with a vision and purpose to live in a society that values the individual rights of all people and to open up a world of opportunities for people to live a fabulous life. We provide high-quality support services to people with a disability and recognise that investing in our workforce is integral to us achieving this vision.

Flexibility is one of our core values. We celebrate diversity not just in our workforce but in how you choose to shape your work day. We understand that life comes with commitments and can offer flexible work arrangements that suit your specific needs. Whether you prefer the traditional nine to five, need to schedule your day around school hours or thrive on a compressed work week we have options to support you.

Role Overview

You will partner with local management to build strong rapport and ensure that their business requirements are met and that they are fully supported to achieve great outcomes for the recipients of Melba’s services. You will work across the full employee life cycle, workforce planning, wellbeing, IR and ER issues and you will be a key contributor to an excellent corporate culture. This exciting position will see you leading the HR support function in Melba's Gippsland region, with support from the wider Employee Experience team, including Industrial Relations, Health, Safety & Wellbeing, and Strategic Business Partnering Manager.

Responsibilities

• Operate as a Strategic partner to Operational and Corporate Support leadership teams to deliver effective workforce solutions across the full employee life cycle.
• Establish effective relationships with key stakeholders and coach leaders to build internal HR capability to manage staffing issues.
• Analyse Employee Experience data to inform solutions to complex people issues.
• Proactively plan for current and future workforce needs.
• Foster a high performance culture through the provision of effective case management and advice.
• Support Change Management initiatives across your client group
• Collaborate with Strategic Business Partnering Manager on complex staffing issues.
• Engage with the broader Employee Experience team on Melba wide projects and strategic HR initiatives

About You:

• Proven experience (2 + years) as a HR Business Partner
• Strong working knowledge of legislative frameworks and industrial awards
• A skilled communicator and people person who has a record of success in developing and optimising relationships with a wide range of stakeholders.
• Strategic and innovative thinker who can develop solutions to the business to solve problems
• A flexible and positive outlook.
• Tertiary qualifications in Human Resource management or similar, or equivalent experience
• Ability to travel to the Gippsland region and/or Morwell Office periodically to support business teams.

Why Join Us?

• Be part of a transformative journey to create an exceptional workplace experience.
• Join a collaborative culture that values innovation, creativity, fun, passion, and flexibility (check out our values on our website).
• Embrace flexiblity in your work life, shaping your work day to fit your life.

Please apply by submitting your resume. We will assess and shortlist applications as they are received.

At Melba, we value Diversity and Inclusion and encourage those with a disability, individuals within the LGBTQIA+ community, individuals from mature-aged populations and members of Culturally and Linguistically Diverse Communities to consider joining our community.

A unique opportunity has become available for a Behaviour Support Practitioner located in Bendigo or surrounds to join our professional and friendly team.

Thanks to our commitment to service excellence, demand for our services has increased and we have the need to find a new practitioner in the Bendigo area.  We will consider an entry level practitioner or someone with a sound knowledge of the Positive Behaviour Support Model of reducing the use of Restrictive Practices, as well as a strong commitment to delivering evidence-based, functional behavioural outcomes.

Why Join Us?

• Fantastic team culture - a fun, supportive and quality-focused team which works together to achieve goals
• Generous salary package - above award rates, rewards for outstanding work, great benefits (e.g. $600 annual Wellbeing subsidy), access to salary packaging options and the latest technology to ensure you succeed
• Personal and professional growth - supporting your ongoing professional development and enabling you to do the work you’re most inspired by through our professional development program, fortnightly PD sessions and weekly supervision with your Team Lead
• Work-life balance - flexible work arrangements to plan your work to best suit your lifestyle while also meeting the needs of your team and clients

About you

• Current suitability with the NDIS Commission as a Behaviour Support Practitioner OR ability to meet the NDIS capability requirements for approval to be registered as a Behaviour Support Practitioner
• Demonstrated ability to work effectively across a multidisciplinary team
• Outstanding communication, influencing and interpersonal skills
• Current Driver Licence and own reliable vehicle

#OCA

Casual positions available in Horsham.

About Melba

This year will be Melba’s 50th anniversary of providing exceptional, uncompromising, truly individualised services to people with disabilities. We are renowned for placing the 1,400 people we support in the centre of everything we do. We operate throughout Victoria and we’re still growing.

Our team comes in all shapes and sizes from all kinds of backgrounds with all kinds of experience. If you have passion, energy, are respectful and enjoy working with people, why not join Melba?

About the role

You’ll be a guest in someone’s home and no two days will be the same. You’ll support people each day in the way they want or need to be supported. It’s not about doing things for people; it’s about providing just enough support at just the right time to help them do things. It’s their fabulous life after all.

What you’ll do

• Help with all aspects of daily living from getting up in the morning to going to bed at night
• You’ll promote personal choice and control for the person, empowering them along the way

• Helping people maintain their dignity while you assist with personal hygiene, showers, etc
• Assist with household duties such as cleaning, cooking, and washing
• Aid people to get to their chosen activities like social events, work, and appointments

You’ll have

• A passion for enabling and working with people from all walks of life
• Desire for meaningful work and comfortable providing people with daily living support
• Willingness to learn new skills, undertake ongoing training and be part of a team
• Service industry experience or mindset encouraged to apply eg tourism, hospitality, retail
• A current drivers’ license with P platers welcome. Be fully vaccinated against COVID-19

In Return We Offer You:

Employment, salary and benefits in accordance with Melba Support Services Incorporated Enterprise Agreement 2020-2023, classification Level 2.1 to 2.4 depending on experience.

Beyond the financial, you’ll also enjoy the support we provide every staff member to be their best. You’ll have access to ongoing professional development, employee assistance and a 24/7 support line.

If you are passionate about the disability sector don't miss this great opportunity to join an organisation that is human rights based, values driven, offers a family friendly work environment and makes a genuine difference to the lives of people in the local community.

Want to find out more?

If you’d like to find out more about working at Melba, please contact our People & Culture team.

Email: [email protected]
Phone: 03 5331 7924
Or visit: melbasupport.com.au/jobs

Melba Support Services is an equal opportunity employer. Only applicants with the right to work in Australia will be considered. All short-listed candidates will undergo security screening checks and a values alignment assessment.

Company Overview:

Join us in shaping the future of Employee Experience at Melba. We are a purpose led organization with a vision and purpose to live in a society that values the individual rights of all people and to open up a world of opportunities for people to live a fabulous life. We provide high-quality support services to people with a disability and recognize that investing our workforce is integral to us achieving this vision.

Flexibility is one of our core values. We celebrate diversity not just in our workforce but in how you choose to shape your work day. We understand that life comes with commitments and can offer flexible work arrangements that suit your specific needs. Whether you prefer the traditional nine-to-five, need to schedule your day around school hours or thrive on a compressed work week we have options to support you.

Role Overview:

The Strategic Business Partnering Manager plays a pivotal role in shaping and driving Melba’s progressive and ambitious People Strategy. Understanding the critical link between people and business success, this role is responsible for leading a team of Business Partners to ensure our leaders are supported right across the employee life cycle.

Our Business Partnering team will leverage data to provide insights and to accelerate the achievement of our overall strategic goals, whilst continuing to improve the employee experience from attraction right through to exit.  

Responsibilities:

• Develop and implement a strategic HR Business Partnering model to enhance the overall employee experience and customer experience for our supported people.
• Lead, coach and mentor a team of HR Business Partners enabling them to truly partner with the organization and to understand their business needs, leverage their expertise, data and other insights to add value.
• Take every opportunity, big and small, to enhance the employee experience right throughout the employee life cycle. 
• Partner with senior leaders to develop key relationships and provide strategic HR support, advice and coaching.
• Work with senior leaders to predict and anticipate workforce needs and to design roles and teams to best achieve our strategic and operational outcomes.
• Ensure monthly operational data is reviewed and communicated with key stakeholders and acts to inform continuous improve initiatives and identify any risks identified for action i.e employee engagement, exit interview feedback.
• Develop and update Employee Experience policies and procedures, ensuring they are contemporary, compliant and reflective of Melba’s commitment to becoming an employer of choice. 

About You:

• Proven experience (7+ years) in a strategic Business Partnering role.
• Strong working knowledge of legislative frameworks and industrial awards.
• Highly developed leadership skills, adopting an empowering coaching to bringing out the best in your team.
• A creative and strategic thinker where you can see the big picture, connect the dots, and think outside the box.
• Strong communicator and relationship builder and able to adapt your style to meet the needs of others.
• A Pragmatic approach with the ability to analyse situations and act accordingly.
• A good understands of risk management principles and can manage risk accordingly.
• Results oriented and self-motivated and not afraid to be hands on as needed.
• A flexible and positive outlook.
• Tertiary qualification in Human Resources Management or similar, or equivalent experience.

Why Join Us?

• Be part of a transformative journey where your strategic HR leadership will shape an exceptional workplace experience.
• Join a collaborative culture that values innovation, creativity, fun, passion and flexibility (check out our values on our website).
• Competitive compensation package including NFP Salary Packaging benefits.
• Embrace flexibility in your work life, shaping your work day to fit your life.

Please apply by submitting your resume. We will assess and shortlist applications as they are received.

At Melba, we value Diversity and Inclusion and encourage those with a disability, individuals within the LGBTQIA+ community, individuals from mature-aged populations, and members of Culturally and Linguistically Diverse Communities to consider joining our community.