Responsibilities / Tasks

The Co-ordinator requires strong collaborative skills and the ability to work globally with colleagues to discuss the team's service and parts offers and highlight key sales service benefits to customers who have recently invested in new GEA equipment. S/he will liaise and coordinate FSO activities between project and local service teams; creating and presenting service offers to customers. This requires a thorough knowledge of mechanical and/or process equipment.

Additionally this role involves full internal technical support for the sales teams as well as liaising with customer maintenance personnel. The position holder will have a focus on driving technical support offering to our customers and maintaining brand health through the various divisions.

S/he will understand the concepts of maintenance strategies and equipment criticality analyses from a service and parts requirement for complete processing lines.

The key management priorities and tasks for the role:

• Plan and prepare Recommended Spare Parts List for all Australian projects which require a FSO.

• Coordinate FSO activities closely with Divisions and Service and Sales Teams.

• Liaise with Divisions in preparation and planning of Recommended Spare Parts lists and Service Offers, including Service Level Agreements (SLA’s).

• Provide regular progress reports on servicing and preventative maintenance, updates on projects, feedback on observations from customer sites as well as ideas for companywide improvements.

• Provide regular customer feedback to the engineering, product development and innovation teams on product values.

• Identify business development and “add-on” sales opportunities as they relate to specific service sales.

• Building up and maintaining relationships with various internal and external stakeholders and building a network of contacts within the region of responsibility.

• Meet targets as set by management

Your Profile / Qualifications

• Customer Service Focus

• Excellent written and oral communication skills

• Strong collaboration skills (both locally and globally)

• Able to work in a team and autonomously

• Experienced with Microsoft Office applications

Did we spark your interest?
Then please click apply above to access our guided application process.

Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific.

Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage team, you are a critical link in the food supply chain.  

The Asia-Pacific region currently includes Australia, New Zealand, Vietnam, Sri Lanka and Singapore employing nearly 3000 team members.

As we continue our transformation and growth journey in the region, we are now looking to appoint a talented National Key Account Manager to join our team here in Victoria.

Reporting to the Director of Business Development, Australia, the focus of your role will be the development of long-term customer relationships with assigned customers, with the aim to sustainably improve share of wallet growth (measured by revenue, EBITA targets).

This will be achieved by implementing best in class account management standards and delivery of supply chain logistics solutions and services to customers.

This role has a strong focus on delivering value added solutions in addition to maintaining full warehouse utilisation and promoting Lineage as an Integrated Solution provider (including domestic transportation). The role acts as Voice of Customer in Lineage and is designed to link Customer requirements with Lineage service offerings. Close coordination with internal parties is key to success.

Key responsibilities include, but are not limited to:

• Being the Voice of Customer at Lineage

• Implementation and maintenance of account management standards including ADP’s, regular customer meeting cadence, KPI reporting, Continuous Improvement initiatives.

• Revenue and EBITA targets as agreed, including the focus on cross-selling / share of wallet growth.

• Improvements in NPS YoY

• Identification and implementation of ESG focused initiatives for assigned accounts.

• Accurate and timely use of Lineage CRM systems

• Develop self to meet both career and organisational goals, apply diverse skills and perspective to achieve common goals (through 1:1’s and development discussions)

• Follow practices and procedures regarding Food Standards Australia New Zealand (FSANZ), HACCP and Approved Arrangement guidelines whilst also ensuring Chain of Responsibility (CoR) compliance.

Key skills and experience should ideally include:

Essential

• Extensive experience in account management or a similar role (Supply Chain industry experience is preferable)

• Bachelor's degree in a relevant field

• Proficiency in CRM software and other relevant tools

Preferred

• Strong verbal and written communication skills

• Active listening and empathy abilities

• Strong analytical and problem-solving skills

• Strong IT skills (Microsoft Office, WMS, TMS)

• Metrics and reporting experience, linked to Continuous Improvement drive

Why Lineage?
 

Lineage is more than just a cold storage logistics business. We’re focused on being a vibrant, innovative and progressive employer where all our teams work safely, harmoniously and efficiently toward a common purpose - transforming the food supply chain to eliminate waste and help feed the world.

Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.

The Role:

Joining Moderna offers the unique opportunity to be part of a pioneering team that's revolutionizing medicine through mRNA technology with a diverse pipeline of development programs across various diseases. As an employee, you'll be part of a continually growing organization working alongside exceptional colleagues and strategic partners worldwide, contributing to global health initiatives. Moderna's commitment to advancing the technological frontier of mRNA medicines ensures a challenging and rewarding career experience with the potential to make a significant impact on patients' lives worldwide. 

Moderna is committed to enhancing Australia's biotech landscape through a long-term partnership that focuses on strengthening pandemic resilience. Our Melbourne-based large-scale mRNA vaccine manufacturing facility will be a cornerstone in Australia's ability to respond to future health threats efficiently. This collaboration not only brings cutting-edge medical technology to the forefront but also emphasizes job creation and local talent development. We're inviting visionary professionals to be part of this transformative journey, making a tangible impact on global health security. 

Moderna is seeking a dynamic and experienced Senior Manager Planning to join our Supply Chain Planning team at our Melbourne, Australia location. This pivotal role involves leading site planning processes, developing SAP/APO functionality, and delivering effective production plans for Moderna's innovative products. If you are passionate about playing a key role in a highly collaborative environment and eager to make an immediate impact, we invite you to apply.

Here's What You’ll Do:

Within 3 Months, You Will…

• Initiate Leadership in Site Planning: Take charge of the site planning processes, facilitating critical discussions with department heads, production managers, and other key stakeholders. These discussions will focus on aligning weekly and monthly production goals with company-wide objectives.

• Implement Global Standards: Apply Moderna's global supply chain standards to local operations, ensuring consistency and efficiency in site planning processes. This will involve adapting and integrating best practices and guidelines from the global team into the Laval site's unique context.

• Enhance Collaboration for Tactical Planning: Work closely with the Global Supply Chain (SC) Planning team to translate broader tactical plans into detailed, site-specific strategies. This will include adapting these plans to fit the unique production capabilities and constraints of the Laval site.

Within 6 Months, You Will…

• Optimize Production and Supply Plans: Take full control of the short-term production, release, and supply plans. This involves identifying potential deviations from expected due dates and promptly addressing these issues through well-structured internal governance meetings.

• Strengthen Collaboration with Warehouse Operations: Work in tandem with the warehouse operations lead to support the site supply chain lead. This collaboration aims at setting clear supply priorities and ensuring consistent and efficient material flow to meet production demands.

• Capacity Planning and Risk Management: Oversee the site's capacity for Drug Substance (DS) production over tactical horizons. You will be responsible for optimizing this capacity based on inputs from the Sales and Operations Planning (S&OP) process, and supporting the development of a comprehensive and optimized production plan, highlighting major risks, necessary decisions, and preparing materials for monthly supply review processes.

Within 12 Months, You Will…

• Drive Continuous Improvement: Lead the charge in continuously enhancing the site's supply chain processes. This will involve identifying areas for improvement, developing strategies for optimization, and implementing these changes effectively.

• Performance Monitoring and Problem Resolution: Conduct regular performance evaluations, focusing on metrics such as on-time supply to plan, inventory levels versus target, and critical material inventories. Utilize root cause analysis to pinpoint systemic issues and lead the charge in resolving these issues, ensuring that target performance levels are consistently achieved.

• Material Availability and Data Management: Collaborate closely with the Global Material Planning team to ensure material availability on a weekly and monthly basis. You will also be responsible for maintaining adequate planning and master data parameters, such as Minimum Order Quantities (MOQ), Lead Times, and order frequency, in close collaboration with master data management and the global supply chain team.

Here’s What You’ll Bring to the Table:

• BS/BA in Supply Chain, Science or Economics/Finance with 10 years’ experience.

• 8+ years’ experience as a Production Planner within Biotech, Pharma or other related batch production manufacturing environments. DS manufacturing Site experience strongly preferred.

• 5+ years’ experience with SAP MPS and MRP

• APICS/ASCM CPIM and CSCP accreditations preferred.

• Working knowledge of site supply chain processes including demand management, S&OP, production planning, capacity planning, material planning and procurement, order fulfilment, master data and life-cycle management.

• Demonstrated ability to lead through influence, at all levels, in a complex environment with matrix organization.

• Demonstrated ability to collaborate across boundaries (functional and cultural) and form effective working relationships with colleagues.

• Customer and business focused – determined to deliver successful outcomes in a cost-effective way.

• Demonstrated change management and process management experience is preferred: demonstrated usage of data to drive process improvements.

• Intermediate to advanced Excel skills

Moderna offers personalized benefit programs and well-being resources as unique as our global workforce so employees can do their best work.

We recognize and appreciate your diverse needs and interests and do our best to support you at work and at home with:

• Quality healthcare and insurance benefits
• Lifestyle Spending Accounts to create your own pathway to well-being
• Free premium access to fitness, nutrition, and mindfulness classes
• Family planning and adoption benefits
• Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, and a discretionary year-end shutdown
• Educational resources
• Savings and investments
• Location-specific perks and extras!

The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work.

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. 

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.

If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.

Moderna is a smoke-free, alcohol-free and drug-free work environment.

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!

Moderna is proud to be an equal opportunity workplace and is an affirmative action employer.

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is an E-Verify Employer in the United States. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Belonging, Inclusion, and Diversity are critical to the success of our company and our impact on society. We’re focused on attracting, retaining, developing, and advancing our employees and believe that by cultivating diverse experiences, backgrounds, and ideas, we can provide an environment where every employee is able to contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Talent Acquisition Partner or contact the Accommodations team at leavesandaccommodations@modernatx.com.  (EEO/AAP Employer) 

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The Role:

Joining Moderna offers the unique opportunity to be part of a pioneering team that's revolutionizing medicine through mRNA technology with a diverse pipeline of development programs across various diseases. As an employee, you'll be part of a continually growing organization working alongside exceptional colleagues and strategic partners worldwide, contributing to global health initiatives. Moderna's commitment to advancing the technological frontier of mRNA medicines ensures a challenging and rewarding career experience with the potential to make a significant impact on patients' lives worldwide. 

Moderna is committed to enhancing Australia's biotech landscape through a long-term partnership that focuses on strengthening pandemic resilience. Our Melbourne-based large-scale mRNA vaccine manufacturing facility will be a cornerstone in Australia's ability to respond to future health threats efficiently. This collaboration not only brings cutting-edge medical technology to the forefront but also emphasizes job creation and local talent development. We're inviting visionary professionals to be part of this transformative journey, making a tangible impact on global health security. 

Moderna is looking for a Manager of Warehouse Operations Leader for our Melbourne site. This crucial role involves overseeing all warehouse operations, managing a dedicated team, and ensuring compliance with regulatory requirements. Your leadership will be instrumental in maintaining the efficiency and effectiveness of our warehouse operations, contributing significantly to our supply chain excellence.

Here’s What You’ll Do:

Within 3 Months, You Will…

• Familiarize yourself with Moderna’s warehouse operations and team dynamics.

• Begin leading the warehouse staff, focusing on recruitment, orientation, and training.

• Start implementing and overseeing security procedures and protocols for warehouse operations.

• Oversee the warehouse's physical condition, inspect equipment, and initiate maintenance or replacement requests.

Within 6 Months, You Will…

• Supervise warehouse personnel, ensuring efficient execution of inbound and outbound operations.

• Support the Supply Chain leadership in enhancing daily processes and shipping applications.

• Comply with and enforce cGMP, federal, state, and local shipping regulations, including DOT and IATA.

• Act as the lead for Technical Transfer in Distribution and Cold Chain operations.

Within 12 Months, You Will…

• Ensure the proper implementation and adherence to Moderna’s Quality Policy and Quality Management System.

• Collaborate with trade compliance to align processes with import and export regulations.

• Oversee quality events, implementing preventive and corrective actions to maintain inventory management policies.

• Continuously develop your professional and technical knowledge, contributing to the team's success and ensuring goals are met on budget and on schedule.

Here’s What You’ll Bring to the Table:

• Education: University degree in technology, engineering, or management/business administration

• Experience: 8-10 years (BS) or 5-8 years (MS) in various Distribution/Logistics functions and Supply Chain

• Strong preference towards Pharmaceutical and Biotech experience. Experience working in a cGMP and cGDP environment.

• Good understanding of the Pharma industry & its different Supply Chain areas

• Experience and proficient knowledge of project management, risk management methodologies and monitoring techniques

• Experience and knowledge of cold chain technology, tools, shipping validation and distribution.

• Outstanding communication skills (verbal and written) to effectively collaborate and communicate with senior CMC Management in a dynamic, cross-functional matrix environment.

• APICS certification (Certified Supply Chain Professional (CSCP) or Certified Logistics, Transportation, and Distribution (CLTD)) is a plus

• Well organized – a natural ability to be organized in how you think, communicate and conduct your work

• You drive for results and demonstrate the ability to develop solutions. You love what you do, and it shows

• Outstanding communication skills (verbal and written)

• Ability to manage multiple projects in a fast-paced environment

• A curious mindset that allows you to constantly learn and challenge the status quo

Moderna offers personalized benefit programs and well-being resources as unique as our global workforce so employees can do their best work.

We recognize and appreciate your diverse needs and interests and do our best to support you at work and at home with:

• Quality healthcare and insurance benefits
• Lifestyle Spending Accounts to create your own pathway to well-being
• Free premium access to fitness, nutrition, and mindfulness classes
• Family planning and adoption benefits
• Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, and a discretionary year-end shutdown
• Educational resources
• Savings and investments
• Location-specific perks and extras!

The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work.

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. 

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.

If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.

Moderna is a smoke-free, alcohol-free and drug-free work environment.

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!

Moderna is proud to be an equal opportunity workplace and is an affirmative action employer.

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is an E-Verify Employer in the United States. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Belonging, Inclusion, and Diversity are critical to the success of our company and our impact on society. We’re focused on attracting, retaining, developing, and advancing our employees and believe that by cultivating diverse experiences, backgrounds, and ideas, we can provide an environment where every employee is able to contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Talent Acquisition Partner or contact the Accommodations team at leavesandaccommodations@modernatx.com.  (EEO/AAP Employer) 

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What will a day in this role look like:

• Manage, plan and deliver a range of projects for Education and Health clients across Queensland varying in size and scope.
• Guide and oversee the establishment of the project governance structure (budget, scope and schedule) alongside managing project budgets including accurate and timely invoicing, variation management and cash collection.
• Assume the role of Superintendent Representative across projects, managing the contractual obligations on behalf of our clients.
• Manage and mentor junior Project Management resources across a range of projects to help develop the capability and capacity of the team. .
• Meet with clients, contractors and industry stakeholders to facilitate technical discussions, promote AECOM’s client-centric culture and ensure our client’s project expectations are satisfied.
• Prepare and execute Project Plans during Opportunity and Contracted Phases including; scope & approach, engineering, deliverables management, resources, procurement, budget, scheduling, change management, reporting and project closeout.

What will a day in this role look like:

• Support Bid Managers to compete planning and go/no-go meetings for key bids, convert opportunities to bids, develop pursuit plans, assist in developing and monitoring bid schedules.
• Contribute to winning bid strategies, providing insight from previous winning proposals and share useful re-usable content with the pursuit teams.
• Coordinate proposal responses, working closely with technical team leaders and marketing team.
• Be based in our Brisbane Head Office, or Regional Queensland offices in Mackay or Townsville.

Date Posted:

Country:

Location:

We are looking for a Repairs Service Technician based in Regional Victoria – Bendigo. This is a permanent role and reports to the Regional Victoria Area Manager.

You will work closely with other Service Technicians, Mechanical Fitters, Installers, Adjusters, Trade Assistants, Field Engineers, and Service Coordinators.

Why join OTIS?

• Robust compensation and benefits packages

• Access to funded study schemes such as our industry-leading Employee Scholarship Program and Educational Assistance Scheme

• A culture that encourages innovative ideas and appreciates our talent is the key to our success.

Key Responsibilities for You

• Performs service, repairs, and maintenance work in accordance with relevant job procedures, technical articles, and operations manuals.

• Identify process improvement opportunities and help facilitate continuous improvement to satisfy the customers.

• Provide electrical and mechanical training to apprentices and sub-contractors.

• Attend lift and escalator breakdowns and perform repairs and control modifications on lifts and escalators.

• Perform upgrades and repair work in accordance with all relevant Codes, including SAA Lift Code AS1735, and accordance with the relevant Award and /or Enterprise Bargaining Agreement.

• Liaise with customers and submit leads using Otis-provided applications.

• Standby and after-call-back coverage (if applicable)

Key working relationships - Internally and Externally

• Works closely with the Field Engineers, Service Mechanics, Branch and Operations Managers.

• Liaises with functional management at other Otis entities and headquarters.

• Represent the Company with major customers, suppliers, and the public.

• Work closely with the Sales Team, including Sales Account Representatives, Sales Managers, and Sales Coordinators (where relevant).

• External stakeholders include customers, building owners, managers, independent and government agencies, unions, consultants, and suppliers.

What You Will Need to Be Successful

• Have Electrical qualifications as relevant to the role.

• Minimum two (2) to five (5) years’ experience within the Lift Industry.

• Extensive electrical and mechanical knowledge across large equipment and the ability to perform knowledge transfer on information and skills through training.

• Has the ability to perform knowledge transfer on information and skills through training.

• Demonstrated fault-finding and problem-solving skills.

• Strong English language skills, both verbal and written

• Intermediate knowledge and experience using technology, including mobile communications, applications, and other computer-based systems (Word, Excel, Email, Internet).

• Highly organized, structured, and able to handle multiple tasks and competing priorities.

• Attention to detail and results-driven.

Do you know someone at OTIS? 

If yes, let's get them to submit your interest as a Referral. Tell them about this role! If you are an overseas candidate with lift experience and are interested in this opportunity, please get in touch. 

Key Benefits 

• Robust compensation and benefits packages 

• Be part of the Forbes 2023 World's Best Employers. 

• Meaningful career opportunities for people to grow through excellent Learning programs. 

About OTIS

Otis is the world’s largest elevator and escalator manufacturing, installation, and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally.

Our Gen2® elevator system, energy-saving ReGen™ drive technology, and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 69,000 employees, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians.

We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers. So just imagine where you can take your career!

The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.

Apply today to join us and build what’s next!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe