Date Posted:
2023-11-23Country:
AustraliaLocation:
LOC7026 : 4/78 Hattam Street, Bendigo VIC 3539, AustraliaWe are looking for a Repairs Service Technician based in Regional Victoria – Bendigo. This is a permanent role and reports to the Regional Victoria Area Manager.
You will work closely with other Service Technicians, Mechanical Fitters, Installers, Adjusters, Trade Assistants, Field Engineers, and Service Coordinators.
Why join OTIS?
Robust compensation and benefits packages
Access to funded study schemes such as our industry-leading Employee Scholarship Program and Educational Assistance Scheme
A culture that encourages innovative ideas and appreciates our talent is the key to our success.
Key Responsibilities for You
Performs service, repairs, and maintenance work in accordance with relevant job procedures, technical articles, and operations manuals.
Identify process improvement opportunities and help facilitate continuous improvement to satisfy the customers.
Provide electrical and mechanical training to apprentices and sub-contractors.
Attend lift and escalator breakdowns and perform repairs and control modifications on lifts and escalators.
Perform upgrades and repair work in accordance with all relevant Codes, including SAA Lift Code AS1735, and accordance with the relevant Award and /or Enterprise Bargaining Agreement.
Liaise with customers and submit leads using Otis-provided applications.
Standby and after-call-back coverage (if applicable)
Key working relationships - Internally and Externally
Works closely with the Field Engineers, Service Mechanics, Branch and Operations Managers.
Liaises with functional management at other Otis entities and headquarters.
Represent the Company with major customers, suppliers, and the public.
Work closely with the Sales Team, including Sales Account Representatives, Sales Managers, and Sales Coordinators (where relevant).
External stakeholders include customers, building owners, managers, independent and government agencies, unions, consultants, and suppliers.
What You Will Need to Be Successful
Have Electrical qualifications as relevant to the role.
Minimum two (2) to five (5) years’ experience within the Lift Industry.
Extensive electrical and mechanical knowledge across large equipment and the ability to perform knowledge transfer on information and skills through training.
Has the ability to perform knowledge transfer on information and skills through training.
Demonstrated fault-finding and problem-solving skills.
Strong English language skills, both verbal and written
Intermediate knowledge and experience using technology, including mobile communications, applications, and other computer-based systems (Word, Excel, Email, Internet).
Highly organized, structured, and able to handle multiple tasks and competing priorities.
Attention to detail and results-driven.
Do you know someone at OTIS?
If yes, let's get them to submit your interest as a Referral. Tell them about this role! If you are an overseas candidate with lift experience and are interested in this opportunity, please get in touch.
Key Benefits
Robust compensation and benefits packages
Be part of the Forbes 2023 World's Best Employers.
Meaningful career opportunities for people to grow through excellent Learning programs.
About OTIS
Otis is the world’s largest elevator and escalator manufacturing, installation, and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally.
Our Gen2® elevator system, energy-saving ReGen™ drive technology, and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 69,000 employees, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians.
We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers. So just imagine where you can take your career!
The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.
Apply today to join us and build what’s next!
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
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