Assistant Manager - Glenmore Tavern

• $74,000 - $76,750 Base Salary + Super + Bonus + Discounts
• Career and training opportunities - your development is important to us 
• Exclusive discounts and benefits - check out our benefits at the bottom of this ad

On Yaamba Road in the heart of Glenmore South sits the Glenmore Hotel.  An icon in North Rockhampton, we're a family friendly hotel that prides ourselves on our offering for young and old. We're the perfect place for families to meet for an overdue long lunch, for mates to catch up for a beer and watch the game, to celebrate a milestone birthday or special event, and for visitors to stay in affordable accommodation when venturing to Rockhampton and the nearby coastline.

There’s places to go, so dream big
We’re part of a big group that caters for big dreams. You can go places within ALH and beyond! 

Sound good? Read on.

This is a brilliant opportunity to become as Manager at the Glenmore Tavern.

What you’ll do:

• Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
• Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
• Bring your passion for good food and creating moments that matter for our guests
• Be creative - develop and grow the business through your own initiatives

We are seeking an experienced and dedicated Night Manager (Full-Time) to join our team and lead our night operations. As the Night Manager, you will ensure smooth and efficient hotel operations during the overnight shift, delivering a seamless guest experience and ensuring the safety and security of our guests and team.

Responsibilities:

• Oversee the nightly operations of the hotel, ensuring all departments function effectively
• Manage guest relations and handle any complaints or issues that arise during the night shift
• Conduct night audits, ensuring financial transactions and reports are accurate
• Ensure the safety and security of all hotel guests and staff by conducting regular property checks
• Support the front office, ensuring exceptional service and efficiency in check-ins, check-outs, and guest queries
• Lead and motivate the night team, including front office and security staff
• Coordinate with other departments to ensure guests’ needs are met
• Manage emergency situations, including medical issues, fire alarms, or security concerns
• Ensure compliance with hotel policies, procedures, and regulations

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Reporting directly to the Director of Sales, you will be responsible for identifying, creating, and pursuing opportunities for growth within the company, while driving revenue and increasing profitability. You will establish and nurture relationships with clients, partners, and other stakeholders, and have a passion for Hotel operations!

What you'll be doing:

• Develop new sales opportunities whilst effectively servicing the needs of existing clients.
• Management of accounts/clients across all markets to ensure business is retained and developed where possible.
• Manage strong relationships with guests, industry partners and other stakeholders. 
• Develop, sustain, maximise yield and grow business from all target market segments to meet the budgeted revenue.
• Develop and implement quarterly sales strategies for all relevant market segments including corporate, conferencing and events, inbound and leisure.

As a key member of the Logistics leadership team, the Logistics Compliance Manager will oversee warehouse and distribution compliance with laws, regulations, and WHS requirements. The ideal candidate is detail-oriented, supports business growth by partnering with logistics leaders, and provides a compliance framework for new processes and projects. This role requires navigating legislative requirements to deliver business outcomes while maintaining compliance, staying informed on state and national laws, and building strong relationships across multiple sites and teams.

Responsibilities include:

• Staying informed on the regulatory environment and proactively communicate changes to internal stakeholders.
• Coordinate and maintain company licenses for all warehousing facilities.
• Review WHS performance across sites to ensure team safety.
• Provide WHS advice to the team and leadership.
• Manage licensing for new sites, advising on location and fit-out for compliance.
• Support logistics teams during government audits and manage corrective actions.
• Conduct internal audits to ensure compliance with regulations and policies.
• Offer timely, accurate compliance advice to internal stakeholders.
• Identify compliance incidents or gaps and initiate corrective actions.
• Draft, review, and update policies, procedures, and compliance-related documents

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

We're committed to ensuring our business represents the communities in which we operate - and that includes supporting the representation of women across our workforce. We are proud of the gender diversity across our business, we have a female CEO, over 50% of our executive team are female and we have been named an Inclusive Employer in 2021-22 by the Diversity Council of Australia. We strongly encourage female applicants to apply for this position.

The Opportunity

Come and discover the opportunity to join our Building Components business as a Business Improvement Manager covering South Australia. BlueScope Building Components, a division of BlueScope in Australia, manufactures and markets steel building products, solutions, and services through its four leading brands: Lysaght, Fielders, Ranbuild and Kiteleys.

In this newly created role you’ll be working closely with Sales, Operations, Customer Service and our Branch Network. You’ll utilise your leadership, project management and influential relationship management skills to achieve business improvement initiatives to optimise business processes and enhance product offer and business profitability.

This role works Monday to Friday. When you join our team, we offer flexibility with working hours, as well as access to our Employee Assistance Program, further development and career opportunities, all while being mentored by industry experts and leaders.

What Will You Do?

This is a unique opportunity to apply your business improvement expertise in a role where you’ll be encouraged to continue your professional and career development. You will:

• lead business improvement initiatives by developing and implementing a strategy for each initiative
• manage improvement projects from initiation to completion ensuring delivery on time within scope, and within budget 
• conduct analysis of current business processes to identify trends and measure improvement
• provide direction and guidance to key team across the business working to deliver critical projects
• promote a culture of continuous improvement and operational excellence

will be highly regarded. Action-orientated, you will drive for results and be well organised whilst displaying exceptional interpersonal and communication skills.  This will be supported with a natural ability to manage and resolve conflict, build effective teams and deliver successful projects.

More About You

With a demonstrated commitment to continuous improvement methodology and project management experience, you’ll be focussed on delivering creative solutions to complex problems, you’ll bring:

• strong business improvement and project management experience
• demonstrated experience in developing effective strategies and best practice planning
• good communication and influencing skills to deliver outcomes through others
• demonstrated ability to mobilise, engage and influence a diverse range of colleagues to deliver a common goal

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Monday 29th July, 2024.

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our BlueScope Building Components business as the Operations Manager of our Novar Gardens site in SA. BlueScope Building Components, a division of BlueScope in Australia, manufactures and markets steel building products, solutions and services through its four leading brands: Lysaght, Fielders, Ranbuild and Kiteleys.

As someone who is excited by the opportunity to impart your Manufacturing Excellence knowledge. You’ll enjoy the opportunity to shape, design and embed standard operating procedures and metrics that enable safety, quality and solution-based outcomes to meet our customer needs.

You’ll be joining our new Novar Gardens team at an exciting time where we are growing our capability and investing in state-of-the-art technology, automation and further exciting capital projects.  Enjoy an attractive salary including 14% superannuation and annual bonus. Have access to corporate discounts and deals across a range of products and services, access to our Employee Assistance Program and App, and further development and career opportunities.

What Will You Do?

You won’t achieve all this on your own! leading your team and collaborating with individuals across Sales, Customer Service, Safety, Human Resources, and our National operations and leadership teams you will:

• achieve optimal safety outcomes: embed and cultivate Felt Leadership values through a Zero Harm Safety Culture
• foster a high-performing and inclusive team: coach, retain and motivate the operations team, growing the team and uplifting their capability
• fulfil day-to-day management accountabilities: manage all operations matters, including safety, scheduling, manufacturing, maintenance, stores and transport
• achieve business objectives: lead the operations team in the areas of safety, cost, productivity, DIFOT, CAPEX budget, maintenance and performance management
• lead and promote an innovative culture: strive to continually improve the performance and efficiency of production, quality and delivery (DIFOT)

More About You

It’s your deep knowledge of Manufacturing Excellence combined with your propensity to navigate through challenges and develop innovative new solutions that will support your success.

You will bring:

• experience leading and developing an engaged, inclusive and high-performing team
• an ability to communicate and deliver a message to a variety of different audiences from operations staff through to senior leadership teams
• previous experience developing and embedding operational processes and metrics
• an understanding of the linkage between production, supply chain and logistics streams and the ability to develop and execute strategies that align with our national manufacturing excellence framework
• demonstrated commercial acumen

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

• Business development and account management within the wholesale, inbound, retail travel agent, corporate and MICE sectors
• Work with the operational departments to ensure clear systems in place to achieve excellence in customer service and repeat business from managed accounts
• Conducting presentations to consortia, call centres, professional conference organiser’s and bookers of accommodation
• Utilise pro-active and relationship-based sales expertise to drive results
• Target and prospect new companies, autonomously building a robust contact network
• Initiate and cultivate relationships with new clients

Looking for an exciting new career change?

Do you want total flexibility with your work environment?

Are you looking for career progression and personal development?

At Creative Activation, this brand-new campaign offers individuals a rare opportunity for rapid career growth working on our fresh, new project! This is an entry level Business Development Manager role that will allow you to earn while you learn and get experience in this exciting and rewarding field!

Our ideal Business Representative will have previous business to business sales experience or similar combined with:

• Strong verbal and written communication skills
• Driven to perform at a high level and lead a culture of healthy competition
• Flexible, solution-oriented and outcome focused
• A valid driver’s license and access to a reliable car
• Eagerness to earn and learn at the same time!

What can you expect?

• Fantastic salary package
• Industry leading commissions to maximize earnings
• Phone and car allowances
• Flexible work hours and environment – no need to come to the office!
• Great team culture and opportunities for career progression
• Ongoing training and development

APPLY NOW for the opportunity to work with us as this position won’t last long! You will be contacted within 24 hours of your application to discuss the role.

The Assistant Manager plays a crucial role in supporting overall operation of our hotel, ensuring our guess receive the highest level of service and satisfaction. Working closely with the Hotel Manager and Guest Experience Manager, you will oversee daily operations, lead and motivate staff, and uphold our standards of excellence in hospitality.

Responsibilities:

• Assist the Hotel Manager in overseeing all aspects of hotel operations
• Supervise and train staff members to ensure exceptional service delivery and adherence to Brand standards and company policies and procedures
• Monitor guest satisfaction levels and address any issues or concerns promptly and effectively
• Collaborate with other departments to develop and implement strategies for improving guest experience and maximizing revenue
• Handle guest inquiries, complaints, and special requests, demonstrating a commitment to guest satisfaction

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

We live and work by our values—together, we are innovative and collaborative, leading with a strong sense of integrity for and with our customers. We're committed to ensuring our business represents the communities in which we operate - and that includes supporting the representation of women across our workforce. We are proud of the gender diversity across our business, we have a female CEO of our Australian Steel Products division, over 50% of our executive team are female and we have been named an Inclusive Employer in 2021-22 by the Diversity Council of Australia.

We want to offer you a career pathway with us! Your journey starts as an IT Manager – Cyber Security Operations, this role is a Permanent role based in our Mount Waverley office in VIC

We offer a hybrid work arrangement and flexibility to fit your lifestyle

We've been on a journey over the last few years to enhance our in-house IT capability – and our IT team are proud of the Capability we now offer our business.

What Will You Do?

The Manager – IT Cyber Security operations is a key leadership role responsible for overseeing and managing the day-to-day operations of the cyber security team within BlueScope ASP. This position requires a deep understanding of cyber security principles, technologies, and best practices to ensure the confidentiality, integrity, and availability of our information systems and data.

This will be achieved by:

• Leading and managing a team of cyber security professionals, including security analysts, incident responders, and other operational staff within ASP
• Providing mentorship, coaching, and professional development opportunities to team members
• Collaborating with third-party vendors and service providers to ensure the effectiveness of cyber security products and services
• Evaluating vendors in compliance with the 3rd Party Vendor Assessment process
• Implementing strategies, policies, and procedures to ensure the efficient operation of the ASP cyber security operations team
• Leading and coordinating incident response activities, ensuring timely and effective resolution of security incidents and breaches within the ASP business
• Preparing and presenting regular reports and dashboards on the status of cyber security operations to senior management and stakeholders

More About You

We don’t expect you to know our industry or our business, we have an internal network to support your learning.  It’s your Cyber Security operational knowledge and capabilities in leadership that we value most. We are looking for team player with: -

• Proven experience in managing and leading cyber security operations teams
• Certified Information Systems Security Professional (CISSP) or other relevant industry certifications
• Strong knowledge of cyber security frameworks, standards, and best practices (e.g., NIST Cyber security Framework, ISO 27001
• A proven track record of delivering excellent cyber security outcomes
• Experience with security technologies, such as SIEM, IDS/IPS, firewalls, and endpoint security solutions

What’s in it for you

• Up to 14% Superannuation
• Annual incentive bonus
• Hybrid working, work from home as well as the office
• Flexible hours to fit your lifestyle
• Employee Assistance Program
• Opportunity to work within a diverse, fun, and caring team.
• Opportunity to help create and transform the way we deliver programs and projects.

If this sounds like the role for you, we would like to hear from you.

The BlueScope Difference

A career at BlueScope provides the opportunity to make a difference – to you, to your team, to our customers, to transforming products, processes and brands, and to an organisation intent on shaping a better built environment for all our communities.

Come and discover us at bluescope.com/life-at-bluescope/. 

Together we can make a world of difference.

Applications close Friday 22nd March 2024

At BlueScope, we create and inspire smart solutions in steel, strengthening our communities and helping build a better future. Our steel has shaped everything from hospitals and schools, bridges and stadiums to fences and homes – influencing the way we live and work, now and in the future.

We're committed to ensuring our business represents the communities in which we operate - and that includes supporting the representation of women across our workforce. We are proud of the gender diversity across our business, we have a female CEO, over 50% of our executive team are female and we have been named an Inclusive Employer in 2021-22 by the Diversity Council of Australia

The Opportunity

Come and discover the opportunity to join our customer centric, collaborative and innovative Service Integration team as a SIAM (Service Management) Process Manager in our IT function.

We've been on a journey over the last few years to enhance our in-house IT capability - and our SIAM team are proud of the increased service level we now offer our business

The role of the Service Management (SIAM) Process Manager is to govern (as a specialist) and manage the key SIAM processes for Bluescope across Australia. The role will be responsible for ensuring fit for purpose processes are defined and implemented by the newly established SIAM function.

This role can be based in Mount Waverley VIC, or Wollongong NSW

What Will You Do?

You will have oversight of all SIAM processes and will be required to work with key business stakeholders and IT Product Owners to identify continuous improvement opportunities in the delivery of IT Service Management. Key to the success of the role is effectively leading the design of the SIAM operational model and the subsequent implementation of SIAM within our Australian business.

To achieve this, you will:

Lead the design, development, and measurement of fit for purpose SIAM related processes for IT.  Key processes include:

1. Event Management
2. Incident Management
3. Change Management
4. Problem Management
5. Service Request and Catalogue Management
6. Asset & Config Management CMDB (CSDM v3 or v4)
7. Service Level Management
8. Service Transition
9. Knowledge Management

• Assist the IT Product Owner – SIAM in the transition of IT Services to operate in a multi-sourced SIAM operating model
• Develop a highly collaborative relationship with service providers process owners
• Establish and maintain strong, productive and collaborative relationships with service providers to ensure the required level of service
• Build collaborative relationships within other areas of the business outside of IT to extend the Service Management concepts and processes to other departments

More About You

You have a can do, self-starter attitude with demonstrable knowledge and experience of IT Service Management.  You will have managed relationships with external service providers.

We are looking for someone who is a team player, passionate about customer experience and thrives in a fast-paced environment.

You will have:

• An understanding of the complexities and challenges of a large organization
• Experience working with a variety of stakeholders and customers including service providers
• Experience implementing ServiceNow Common Services Data Model
• Knowledge of ITIL framework and project management methodologies
• Experience of working within Agile methodologies
• A good understanding of Application development lifecycle
• A good understanding of CMDB and CSDM data models
• A tertiary qualification in IT or related discipline

What’s in it for you

• Annual incentive bonus
• Up to 14% Superannuation
• Free parking onsite
• Employee benefits with discounts on health and wellbeing products and services
• Employee Assistance Program

If this sounds like the role for you, we would like to hear from you.

The BlueScope Difference

A career at BlueScope provides the opportunity to make a difference – to you, to your team, to our customers, to transforming products, processes and brands, and to an organisation intent on shaping a better built environment for all our communities.

Come and discover us at bluescope.com/life-at-bluescope/. 

Together we can make a world of difference.

Applications close Monday 29th January 2024

As a Department Manager at H&M, you will spend 80% of your time where it all happens – on the shop floor. You are responsible for supporting the sales & profit goals by setting a plan for your department to deliver the best customer experience in line with your store. You act in line with our values, always with the mindset of everyone is a leader.  

At H&M, we value the importance of acting in line with our company values. We believe that no matter what role you hold, both what you do and how you do it are equally important.  

As a Department Manager at H&M you are:  

• Responsible for delivering exceptional customer service and motivating others to create the best customer experience.  
• Ensure store operations and best practice are followed in your department and throughout the store. 
• Promoting our Hello Member program in line with store and country goals. 
• Collaborate with the store visual team to create an inspiring and exciting customer experience. 
• Promote an open feedback culture were giving and receiving feedback helps drive goals forward and is the foundation for helping our people grow. 

• Source and qualify new business leads across MICE, Corporate, and Wholesale segments
• Utilize pro-active and relationship-based sales expertise to drive results
• Prior experience in a comparable role is a prerequisite
• Target and prospect new companies, autonomously building a robust contact network
• Initiate and cultivate relationships with new clients

The Rewards Manager is an integral part of BlueScope’s purpose: To create and inspire smart solutions in steel, to strengthen our communities for the future.

As part of our Australian Steel Products (ASP) business, you will identify, design and implement the remuneration and benefits programs for ASP to support the ongoing attraction and retention of talent that supports the continual success of our business.

This role will report to the GM People, ASP and will be part of the ASP People leadership team.

The Opportunity

You will lead the team that designs a fit for purpose, rewards and benefits program that compliments and supports the ASP and global remuneration strategy. This will include service awards, recognition, and governance.

You will work closely and develop meaningful relationships with business leaders and cross-functional teams. Utilising your leadership and influencing ability, you’ll guide these stakeholders through strategic HR initiatives, the annual ASIR process and general reward frameworks and trends.

You will also contribute to the implementation of a new HRIS and related systems, ensuring remuneration aspects are actively represented with the user experience front of mind.

Your Background

We’re expecting you to be a confident and influential communicator, who is able to build trust and meaningful relationships across an enterprise organisation. You will have experience in a senior remuneration and benefits position, with a history of implementing complex reward strategies and solutions.  

You are a tertiary-qualified practitioner with strong analytical capabilities. You enjoy engaging with the business and relish ambiguous problems. 

Work Environment

Location is South-East Melbourne or Sydney.

Contact Ken Kwan on email [email protected] for a confidential discussion.

Applications close Friday 15th of December.