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Jobs in Australia   »   Jobs in Glen Waverley   »   Night Manager
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Night Manager

AccorHotel

AccorHotel company logo

We are seeking an experienced and dedicated Night Manager (Full-Time) to join our team and lead our night operations. As the Night Manager, you will ensure smooth and efficient hotel operations during the overnight shift, delivering a seamless guest experience and ensuring the safety and security of our guests and team.

Responsibilities:

  • Oversee the nightly operations of the hotel, ensuring all departments function effectively
  • Manage guest relations and handle any complaints or issues that arise during the night shift
  • Conduct night audits, ensuring financial transactions and reports are accurate
  • Ensure the safety and security of all hotel guests and staff by conducting regular property checks
  • Support the front office, ensuring exceptional service and efficiency in check-ins, check-outs, and guest queries
  • Lead and motivate the night team, including front office and security staff
  • Coordinate with other departments to ensure guests’ needs are met
  • Manage emergency situations, including medical issues, fire alarms, or security concerns
  • Ensure compliance with hotel policies, procedures, and regulations

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