• Title: Technical Sales Specialist APAC, Lunaphore
• Reporting to: Vice President, APAC, Bio-Techne
• Contract: Permanent
• Activity: Full-time (100%)
• Location: Singapore, Australia, remote position

We are looking for a ‘Technical Sales Specialist’ to join the APAC Spatial Biology Division, with a primary focus on selling high-end spatial biology capital equipment, as well as associated services, consumables, software, and accessories, to academia, biopharma, biotech, and contract research organizations to support discovery, translational and clinical research programs. The role initially involves supporting our customers in sales activities across APAC. It requires a solid technical foundation with knowledge of immunohistochemistry, immunofluorescence, in-situ hybridization, spatial biology, or other tissue biomarker analysis applications, an excellent business acumen, a strong experience in building and managing complex sales pipeline, and managing customer accounts. As the first Lunaphore salesperson located in APAC, the role will include setting up regional sales strategies and tactics. We are therefore seeking a hard-working, determined individual with an entrepreneurial spirit, passionate about taking Lunaphore and the Spatial Biology Division of Bio-Techne to the next level.

Key Responsibilities

• Achieve assigned territory sales quotas
• Develop and execute regional, territory, and account-specific sales strategies
• Drive capital equipment sales cycle from initial engagement to closing
• Build long-term relationships with customers to drive sales objectives and exceed targets
• Engage with and qualify new leads to generate new sales opportunities
• Contribute to identification, selection, onboarding, and management of distributors / channel partners across the region.
• Attend conferences, events, and seminars and present key products and applications
• Develop a strong technical knowledge of Lunaphore product portfolio and the corresponding spatial biology landscape, and be able to deliver meaningful presentations and insights to scientists working across a wide range of applications, and research stages
• Work closely with cross-functional teams (Sales, Support, Marketing…) to provide world-class customer satisfaction
• Identify and share relevant market feedback
• Maintain an accurate sales forecast, track, and report sales activities in CRM
• This position includes frequent traveling to customer sites (50-70%) and occasional traveling to Singapore and other APAC office locations

We have an exciting opportunity for a Technology Adoption & Support Specialist to join the Talent team! This is a key role within the Business Applications team, where your time will be split amongst system adoption, system training and customer support.

Some of what you’ll be doing

• Facilitate training for new starters and refresher sessions on core business applications (e.g., Bullhorn and LinkedIn).
• Create and maintain LMS modules, user guides, and Help Centre articles to support training and documentation.
• Provide level 1 support for core applications, including ticket management, issue resolution, and change request documentation.
• Maintain a registry and manage incident communication, ensuring SLAs are met.
• Develop and maintain communication templates and pipelines for project updates and alerts.
• Collaborate with key stakeholders and stand in for the Change and Technology Manager as needed.

As the ANZ Vendor Specialist, you'll be responsible for liaising with customers, external Debt Collections Agencies (DCA), and customer service teams to facilitate collections activity and  reduce losses in accordance with our company guidelines and Australian & New Zealand Regulatory requirements such as BNPL code, DCGs, ASIC, Privacy Act, CCFA and more. 
 

Responsibilities include:

• Maintaining relationships and liaising with internal and external stakeholders such as third-party collection’s vendors.

• Accountable for completion of applicable outsourcing activities on all steps of the lifecycle of the outsourcing agreement and ensuring that any regulatory requirements relating to outsourcing are met.

• Driving performance to ensure ongoing improvement and collection efficiency.

• Facilitating annual DCA Audits and identifying, evaluating, monitoring, and escalating third-party risks to the business as and when needed.

• Facilitating Monthly, Quarterly Governance meetings and participate in DCA Call Calibrations sessions.

• Coordinating and managing changes to supplier and third-party management processes driven by policy, regulations, or improvement opportunities.

• Managing and monitoring contracts inclusive of service level agreements (SLAs) of third-party collection’s vendors.

• Complete Collections reporting requirements as per Global Collection Oversight Framework.

• Build and maintain relationships with key stakeholders by collaborating with cross-functional teams, including Credit risk, finance, Legal & Compliance, Security and Privacy, operations, and customer service, to set targets, streamline collections processes and enhance efficiency in line with overall business goals.

• Manage and record third-party collection’s vendors incidents and report to internal stakeholders.

An exciting opportunity for a Business Coordination Specialist has become available within the National Supply Chain department of ALDI stores, based in Minchinbury NSW. This is a permanent full-time position.  

As a Specialist within the Business Coordination team, you will collaborate with the wider Supply Chain department to improve systems operations through a demand to solution process. You will engage key stakeholders to analyse performance of AHEAD supply chain systems and provide support to end users, ensuring the continuous efficiency of supply chain operations.  

What does the role look like?   

• Identify improvement opportunities, collate data insights and recommendations to improve efficiency of AHEAD systems  
• Demand management across the whole life cycle from idea identification to demand deployment   
• Investigate issues and incidents, provide support to operations team 
• Conduct system testing, identify defect and support technical go live  
• Oversee Development of procedures, SOPs, training materials and conduct training sessions for key users 
• Collaborate with cross-functional teams and third-party providers to support project deliverables   
• Liaise with other domains, global coordination, and deployment teams to coordinate the implementation of new system functions 
• Manage the efficient and accurate flow of correspondence across all stakeholders  
• Support the Executive Manager with the preparation of presentations and reports  

About the Role:

We are excited to be working with our newest Client Partner RING, a leader in the realm of home security, including doorbells and video cameras and celebrated for it’s pioneering innovation and superior quality of Security products.

The primary focus of this team is to engage key stakeholders including (but not limited to) regional area managers, store managers, store staff and customers, demonstrate the features and benefits of Ring products. 

We are currently seeking Casual Territory Specialist to join the team at Creative Activation. Representing the brand in a range of consumer hardware retailers, you will be responsible for driving product sales and creating brand advocacy amongst staff and customers.

Benefits:

• Fantastic Hourly rate available plus car allowance from store to store!
• The chance to work with a market leader in the Home Security space!
• Comprehensive induction training and ongoing field support!

Duties and responsibilities:

• Deliver sales to meet or exceed targets
• Represent our client in a professional manner
• Maintaining merchandising standards on Ring products
• Develop strong relationships with key store personnel
• Report and provide feedback on key field insights and activity
• Manage a territory of stores across the Melbourne Northwest area, including Geelong, Broadmeadows, Altona and surrounds

To be successful in this role, you’ll need:

• Inspirational and aspirational style that brings the best out of store staff members and delivers exceptional results.
• Driver's license and a car essential
• Weekday availability - 2-3 days would be ideal
• Well presented with excellent communication skills.
• Highly organized and structured with a ‘can do’ attitude.
• Proven ‘people person’ that thrives on delivering exceptional service and results in a positive outcome for the customer, retail partner and client.
• Strong understanding of the ‘Sales Process’ and how to convert customer conversations into sales.

APPLY NOW! 

About the Role:

We are excited to be working with our newest Client Partner RING, a leader in the realm of home security, including doorbells and video cameras and celebrated for it’s pioneering innovation and superior quality of Security products.

The primary focus of this team is to engage key stakeholders including (but not limited to) regional area managers, store managers, store staff and customers, demonstrate the features and benefits of Ring products. 

We are currently seeking Casual Territory Specialist to join the team at Creative Activation. Representing the brand in a range of consumer hardware retailers, you will be responsible for driving product sales and creating brand advocacy amongst staff and customers.

Benefits:

• Fantastic Hourly rate available plus car allowance from store to store!
• The chance to work with a market leader in the Home Security space!
• Comprehensive induction training and ongoing field support!

Duties and responsibilities:

• Deliver sales to meet or exceed targets
• Represent our client in a professional manner
• Maintaining merchandising standards on Ring products
• Develop strong relationships with key store personnel
• Report and provide feedback on key field insights and activity
• Manage a territory of stores across the Sydney metro area

To be successful in this role, you’ll need:

• Inspirational and aspirational style that brings the best out of store staff members and delivers exceptional results.
• Driver's license and a car essential
• Weekday availability - 2-3 days would be ideal
• Well presented with excellent communication skills.
• Highly organized and structured with a ‘can do’ attitude.
• Proven ‘people person’ that thrives on delivering exceptional service and results in a positive outcome for the customer, retail partner and client.
• Strong understanding of the ‘Sales Process’ and how to convert customer conversations into sales.

APPLY NOW! 

• The Customer Experience Specialist is primary responsibility is to provide a ‘best in industry’ experience when dealing with all customers (internal and external) through adhering to the customer practices, being authentic, empathetic, engaging, risk aware and doing what you say you’re going to do.
• The Customer Experience Specialist is pivotal in focusing on first call resolution for our customers and advisors within each interaction. This experience will apply to all TAL product lines (Retail, Direct and Investments) and as you put yourself in the customer’s shoes, you will be the smiling face of TAL.

Our National Supply Chain department is seeking a Specialist to join our Replenishment (Fresh) Team, based in Minchinbury, NSW. This is a permanent full-time position.  

In this role, you will drive the coordination of stock replenishment across our distribution centres and stores nationally. With a focus on performance analysis, supplier management and continuous improvement, you will ensure the optimisation of our stock handling processes and play a pivotal role in delivering high-quality products to our customers. 

What does the role look like?    

• Manage efficient flow of correspondence and information with internal and external parties in regard to stock replenishment and Supply Chain processes 
• Proactive engagement with suppliers to improve agreed KPIs and update to wider business  
• Manage stock distribution for supply constraints  
• Work with suppliers and internal stakeholders on key event planning 
• Monitor and improve product forecasts accuracy 
• Support product life cycle activities  

Reporting into the People Services Team Leader, this role is dedicated to delivering first-rate support and administrative services to our employees based across Australia and New Zealand. 

You will join our tight-knit and high performing People Services team based in Melbourne on a 9 month Fixed Term contract. You will be focused on delivering support for a variety of Human Resources activities, with an emphasis on core people processes related to attraction, development and retention of employees, query resolution and policy advice.

What will a day in this role look like:

• Ensure accurate processing of people transactional services, focusing on domestic assignments and leave arrangements.
• Support the HR systems team with system enhancements.
• Collaborate with our Global Business Services team as well as the local People Services team to share knowledge and ensure a broader understanding of the function.
• Deliver exceptional customer service to our internal stakeholders.
• Effectively operate in accordance with governance, processes, policies, agreed performance targets and service level agreements.