In this role, you will be responsible for growing and supporting Supplier EDI integrations at  Blackwoods. Leading a team of analysts, you will take a hands-on approach and partner with stakeholders to deliver integrated solutions for our suppliers and increase accuracy and efficiency of Blackwood's supplier interactions. 
This is a permanent, full-time opportunity and will be based at the Blackwoods National Office, Macquarie Park.
Key Accountabilities  

Ensure the effectiveness of all existing and new supplier integrations
End to end project lifecycle management of supplier integrations, from requirements gathering, to successful implementation, change management and transition to BAU.
Plan and define the project timeline in conjunction with stakeholder requirements
Liaise internally across the functional teams to ensure effective project delivery
Developing relationships and proactive stakeholder engagement across the supply chain and operations functional areas.
Provide ongoing activity updates to direct and indirect
... Click here to view more detail / apply for Project Manager (Supplier Integrations)

About the Role

We are looking for an experienced and enthusiastic Duty Manager to join the Front Office team at Pullman & Mercure Melbourne Albert Park.

Reporting to the Front Office Manager, you will: 

• Lead a shift of front office professionals, including our overnight team, ensuring our guest experience is at the forefront at all times.
• Assist in developing, implementing and maintaining procedures for the Front Office department and fostering a focus on guest engagement.
• Assist with the management of the team including training and development, ensuring the team’s success.
• Lead by example when attending to guest requests. Be proactive and resourceful.
• Responsibility for the health and safety of all patrons, guests and staff members.

Be part of the excitement of the Accor family, with limitless career opportunities and incredible benefits. 

This is a great opportunity for a strong Assistant Manager to take the next step in their career.

As our next Front Office Manager reporting directly to the General Manager, you will:

• Lead the Front Office Team to deliver peak moments to our guests 
• Create welcoming places and memorable experiences not only for our guests but also for your team
• Provide excellent customer service and resolve guest issues in a timely and professional manner
• Empower our team to always go the extra mile for our guests
• Coach and mentor Guest Service Agents and Assistant Manager to grow their careers
• Monitor and report on key performance metrics to identify areas for improvement
• Participate in the development and implementation of front office policies and procedures
• Work closely with the General Manager on projects, reports and initiatives in the hotel and with the whole hotel team
• Take on duties outside of the traditional FOM role to grow your skill set and be the right hand to the General Manager.

 

• Spearhead NRMA’s growth by strategically identifying new business opportunities and expanding market presence

• Know you belong, working for an Employer of Choice and iconic Australian brand

• Enjoy flexible working arrangements and career development opportunities 
   

What you’ll do

Play a pivotal role in driving NRMA Roadside’s growth by strategically identifying new business opportunities, expending market presence and nurturing client relationships; across our battery and towing divisions. 

• Develop and execute innovative battery and towing sales strategies and continuous improvement initiatives to drive customer growth and penetration of emerging markets. 

• Develop business plans, proposals, and partnership agreements with defined key performance indicators to drive sales growth and customer retention; across CSC networks, B2B Accounts and NRMA Group businesses. 

• Cross-collaborate across NRMA group businesses to develop and optimise a unified sales journey for battery and towing services. 

• Support the development, rollout, and scaling of proof of concept initiatives to transition successful projects to business as usual operations. 

• Maintain comprehensive knowledge of industry trends and market dynamics in battery sales 

• Foster robust relationships with internal and external business partners to drive budgeting, pricing strategies, and product development. 
   

What You’ll Bring 

• Proven track record of success in business development, with 5+ years of relevant experience.  

• Strong knowledge of business development within mobility and related industries and the ability to understand client needs.  

• Background with managing national customer base with a blend of BDM and account management experience 

• Proven experience in building and implementing strategic sales plan to target new customer channels 

• Exceptional communication, negotiation, and presentation skills 

• Ability to work independently and as part of a team in a fast-paced environment 

• Proficiency in CRM software and sales automation tools 

• Results-oriented mindset with a focus on achieving and exceeding sales targets 

• Strong networking and relationship-building abilities 

• Ethical and professional conduct in all business interactions 

• Strong business acumen and a results-oriented mindset, with a focus on driving cost savings, process efficiencies, and supplier performance improvement.   
   

What’s in it for you?    

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you.   

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities  

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.  

• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more  

• Discounts on all NRMA insurance products including car, home & travel  
   

Know you Belong   

At NRMA Roadside, we celebrate and welcome differences and work together to create a respectful and inclusive workplace encouraging, supporting and celebrating the diverse voices of our employees. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives, better connecting us to the communities we serve.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:     

• We made the 2022 AFR Boss Best Places to Work List  

• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan  

• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025  

• Certified as a Family Inclusive Workplace  

• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer  

  

If you are ready to join a high performing team and make a real difference, we can’t wait to hear from you! Apply today!  

Reporting directly to the Director, Operations, Finance & IT the Commercial Manager will provide strategic financial leadership and data-driven insights to support the growth and profitability of the company's operations in the Asia Pacific region. This role will oversee a team of analysts to provide accurate financial reporting, forecasting, modelling, insights, budgeting, and robust business intelligence capabilities to drive business performance.  

Key responsibilities required for the role: 

Financial Planning & Analysis 

• Develop and implement financial plans, budgets, and forecasts for the Asia Pacific region, including New Zealand, Australia, and countries between Japan and Korea. 

• Run the Period end calendar ensuing all key tasks are achieved on time and reports are accurate 

• Analyse financial performance against targets and identify areas for improvement across the region, focusing on key performance indicators (KPIs) 

• Conduct ad-hoc financial analysis as needed to support strategic decision-making in specific markets within Asia Pacific. 

Budgeting and Forecasting 

• Oversee the development and execution of the budget process, ensuring timely delivery and alignment with strategic objectives. 

• Ensuring the rolling Forecast process is followed and collaborate with Sales & Production to ensure all risks and Opportunities are identified in a timely manner 

• Challenge leadership on performance outcomes and goals, providing data-driven insights to drive improvements. 

• Forecast future financial performance based on market trends, economic indicators, and operational plans. 

Business Intelligence 

• Oversee the development and maintenance of business intelligence dashboards and reports using Jet Reports, data warehouse, and Microsoft Dynamics ERP. 

• Analyse large datasets from manufacturing outputs, market sales information, and consumer research to identify trends, patterns, and opportunities. 

• Provide data-driven insights to support strategic decision-making across the region, focusing on achieving the strategic growth objectives.  

Team Leadership & Development: 

• Lead a team of financial analysts, including the Production & Supply Chain Analyst and Commercial Insights Analyst, to ensure the timely and accurate delivery of financial information for the Asia Pacific region. 

• Develop and mentor team members to enhance their skills and capabilities. 

Organisation/Entity:  Transport For NSW







Job category:  Projects







Job location:  Macquarie Park, NSW, AU,







Job reference number: 







Employment type:  Fixed Term Full-Time







Salary range:  $-$











You can be part of the team that enables significant service improvements for our people. You know that not all tech and digital roles are the same. Be part of a team that ensures a safe, efficient, integrated transport system that




... Click here to view more detail / apply for Senior Project Officer (9 Month Temporary Opportunity)

As a Department Manager you are responsible for supporting the Sales?and Profit goals by setting a plan for your?department to deliver a Great Customer?Experience in line with your store.?You ensure you have a Great Team and?support their development, working with succession planning, talent development and?structured performance management for?your team based on results, values, and?leadership.?? 
? 
Key responsibilities: 

Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual


Merchandisers you take action to maximise sales.


Drive Hello Member program in line with country goals


Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.


Together with your Visual Team, you ensure the implementation of the Commercial Handbook.


Evaluate and manage the performance of your team; give regular feedback, execute
... Click here to view more detail / apply for Department Manager

We have an outstanding opportunity to join our Front Office team as a Duty Manager! 

The role reports directly to the Front Office Manager and to the Director of Operations your primary responsibility is ensuring a high level of guest service at all times across the hotel.

As Duty Manager, your tasks and responsibilities will consist of, but are not limited to the following:

• Assist with the management of all operational departments as required
• Management of roster, costings and forecasting
• Professional development of Guest Service Agents to ensure strong succession planning
• Involvement in and management of setting KPI's for Front Office & guest satisfaction
• Process and assist with check-in, check-out of guests, ensuring all procedures are adhered too.
• Assist in all areas of the hotel to eliminate potential issues including Food & Beverage operations
• Immediately attending to guest requests, and leading by example to other members of the team by being proactive and resourceful.
• Responsibility for the health and safety of all patrons, guests and staff members.
• Overseeing of whole guest experience from Reservation through to departure.
• You are naturally a confident person who is able to approach people and initiate conversation.
• You are able to manage your time and can handle juggling numerous tasks at once and have experience. 

Job Title: Partnership Manager 
Location: Macquarie Park, Sydney, NSW, Australia – hybrid (in-person & remote)
Job Type: Full-time 

Reporting: To the CEO 

About Us:
Step into one of the most exciting and fastest-growing sectors in the economy with ShiftCare! As the market leader in Australia, we're transforming care management for home care, disability, aged care and healthcare providers. Our innovative platform simplifies scheduling, client management, billing, and compliance, empowering care professionals to deliver exceptional care.  

Key Responsibilities:

• Develop and execute strategies to build and maintain strong partnerships with key industry stakeholders across Australia, USA and Canada
• Identify, Target, Prioritise and pursue new partnership opportunities to expand ShiftCare’s reach and influence.
• Manage the partners' webinar pipeline, ensuring successful planning and execution of events.
• Identify and facilitate collaboration opportunities, including social, webinars, ebooks, blogs, whitepapers, and event participation.
• Oversee and manage the partnership referral program, including tracking and reporting performance.
• Collaborate with internal teams to align partnership goals with ShiftCare’s strategy.
• Monitor partnership performance and provide regular updates and insights to the CEO.

Skills & Experience:

• Minimum of 5 years of sales experience or proven expertise in partnership management.
• Demonstrated track record of meeting or exceeding sales targets through successful partnerships and business development
• Proven ability to drive sales through strategic partnerships, including a strong understanding of sales pipelines, lead generation, and conversion strategies
• Excellent communication, negotiation, and presentation skills.
• Familiarity with the healthcare sector is advantageous

Join Us:
This is your chance to make a significant impact in a booming sector and drive success through effective partnership management. Make your mark with ShiftCare!

We are currently seeking a full time Reservations Manager to lead our fantastic reservations team. Reporting directly to our Commercial Director, this role will see you ensuring that the correct procedures are used in receiving, processing and confirming hotel reservations, working closely with our Director of Revenue in ensuring maximum yield.

Particular responsibilities will include: 

• Lead and support the reservations team, providing guidance and resolving queries.
• Respond promptly to reservation requests, ensuring accurate recording in the system.
• Maintain the Opera Reservations system, updating rates, availability, and mail messages.
• Review no-shows and provide follow-up details to the Assistant Manager.
• Ensure all reservations are up to date in the Property Management System (PMS).
• Verify regular client reservations for accuracy and quick check-ins.
• Monitor occupancy, apply stop-sell in PMS when needed, and inform relevant departments.
• Manage group reservations, ensuring accuracy in rooming lists and special requests.
• Reconfirm arrivals and pass necessary information to the Front Desk.
• Maintain and update guest history, sharing insights with management.
• Anticipate busy periods, manage allotments, and ensure proper utilization.
• Apply yield management practices and participate in monthly strategy meetings.
• Verify rate manuals and ensure accuracy of rates in the system.
• Collaborate with sales to forward leads and provide feedback on corporate markets.
• Ensure open communication between Front Office and Reservations teams.
• Complete daily tasks such as filing, correspondence, and reporting.
• Adhere to Emergency Communication protocols for media inquiries.
• Perform other duties as assigned by the manager.

As a Department Manager you are responsible for supporting the Sales?and Profit goals by setting a plan for your?department to deliver a Great Customer?Experience in line with your store.?You ensure you have a Great Team and?support their development, working with succession planning, talent development and?structured performance management for?your team based on results, values, and?leadership.?? ? 
Key responsibilities: 

Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual
Merchandisers you take action to maximise sales.
Drive Hello Member program in line with country goals
Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.
Together with your Visual Team, you ensure the implementation of the Commercial Handbook.
Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to
... Click here to view more detail / apply for Department Manager

Organisation/Entity:  Transport For NSW







Job category:  Projects







Job location:  Macquarie Park, NSW, AU,







Job reference number: 







Employment type:  Fixed Term Full-Time







Salary range:  $-$











You see the big picture, youve always worked on a grand scale, and now youre ready to re-focus on grand impact. Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational success and underpin every




... Click here to view more detail / apply for IT Change Manager ( 24 month temporary opportunity)

Since Vulcan was founded in 1995, we have become Australasia’s highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business.

At Vulcan, we believe that being a diverse and inclusive workplace makes us better in every way. We are proud to have a diverse team from over 70 different countries and more than 90 different ethnicities from across our sites.

Come and join us at our Vulcan site in Carole Park, we would love to have you.

What you will be responsible for:

• Gold Coast region
• Identify and pursue new business opportunities

• Building strong relationships with existing portfolio of clients

• Analysing industry data with up-to-date market trends

• Preparation and presentation of sales to clients and sales department

• Collaborating with internal stakeholders to obtain best outcomes for our clients

• Experience with B2B sales

• Sound communication and negotiation skills

• Proven track record of meeting sales targets

• Intermediate computer skills

 

Please note, as health & safety is important to us, you will be asked to complete a pre-employment drug screen if you are to be successful.

• Attractive salary with quarterly bonus incentive

• Access to company car, laptop and phone

• Generous parental leave policy

• Professional but relaxed company culture

 

If the above sounds like you, please submit your details through the application form and we’ll be in touch ASAP. We’d love to hear from you!

Please note you must either be residing in Australia or hold a current relevant work visa to be considered for this role.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Location : F lexible to Sydney, Melbourne or Brisbane offices    

About the job  
Join Sanofi as a Pharmacy Channel Lead in Vaccines, reporting to the Head of Private Sales Vaccines. You?ll support sales distribution and market share growth across Australia?s Pharmacy Channel, executing business strategies and joint marketing plans, building  innovative strategies to enhance vaccine distribution and accessibility . This role involves developing strong partnerships, leveraging your strategic management and sales expertise . Collaborate cross-functionally with sales, marketing, and operations teams to provide market updates, competitor insights, and accurate forecasting. This dynamic role offers a career path in a leading global healthcare company, enhancing public health through innovative vaccine solutions. 



We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D

... Click here to view more detail / apply for Manager ? Pharmacy Sales Lead, Vaccines

• Conduct market research to identify key projects and review specifications.
• Develop and execute strategies to build customer relationships and increase project engagement.
• Share market insights and lessons learned with the team.
• Attend meetings, workshops, and make regular site visits to demonstrate expertise.
• Build and maintain a network with architects, consultants, and contractors.
• Provide administrative support, including presentations and performance evaluation.
• Travel to different offices as needed and gain knowledge of company processes.
• Drive change, inspire, and collaborate to achieve success.

Digital Manager

Location: Brisbane or Sydney

About the job
Ready to push the limits of what?s possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world. As a Digital Manager within our Brand & Innovation team, you?ll be instrumental in deepening consumer connections and boosting engagement.  Your primary focus will be on devising and implementing digital marketing strategies across paid, owned, and earned media to enhance brand visibility, interactions and ultimately, sales! With diverse expertise across a wide remit of Search, SEO, Social Media, Email Marketing, Content, and Websites, you?ll drive our online presence and audience engagement.
At Sanofi Consumer Healthcare, we build trusted and loved brands that connect with hundreds of millions of consumers worldwide. Our mission is to ... Click here to view more detail / apply for Digital Manager

Careers That Change Lives
What does it take to be a leader at Medtronic? We look for inspiring and inclusive leaders who partner with others, knowing that diverse talent, skills, and perspectives lead to better outcomes. Due to growth and expansion our Surgical Innovations Team has a newly created role for a Senior Business Operations & Sales Administration Manager to join our leadership team in Sydney. Reporting directly to the VP of Sales & Marketing Surgical Innovations, this is a truly unique opportunity to elevate and drive your career

A Day in the Life

This exciting newly created position will be part of an established senior leadership team and play a critical role in our pursuit for business excellence. The position will drive change and implement best practices to maximise efficiencies, streamline and simplify processes to optimise our operation health. Supporting a large sales team, you will provide key data analytics and insights on inventory and sales enabling speedy and decisive action on critical business decisions. Strong stakeholder engagement and a proactive approach to people development will be required, as well as a solid knowledge of data analytics and reporting.

Responsibilities may include the following:

Administration and Operations
• Provides leadership and day to day management of the ANZ Medical Surgical Sales Administrative Support and Inventory team
• Liaises with Customer Service and the commercial team to assist with issues related to customer invoicing, order fulfilment, stock returns, and other areas as needed to ensure accuracy & timeliness of all Customer Service activity
• Partners with leadership to ensure process consistency and timely completion of activities including management of product complaints, FCA’s, Cornerstone training and expired inventory
• Oversees and drives improvements in Compliance processes, submissions, tracking and reporting through the development of an ECATS portal and program
• Assist with training of inventory control concepts and methods across Medical Surgical to drive efficiency and accountability
• Improve ANZ inventory utilization and Territory Manager effectiveness and efficiency in field stock management
• Create and maintain sales team standard operating procedures, policies and sales-related resource materials

Business Analytics
• Managers data analytics intern/graduate
• Maintains sales reporting database system, verifying the accuracy of the data and acting as liaison with information technology and finance in identifying and resolving problems
• Provides dashboards and monitoring of KPI’s – owning and updating the SI ‘vital few’ dashboard
• Tracks and analyses our performance to targets in OPC, inventory levels, short dated stock and stock takes
• Supports sales managers, marketing managers and support staff in accessing sales and marketing data & information
• Conducts statistical and competitive analysis on sales data and information to ensure optimal sales execution and attainment of growth objectives

Must-Have:
• Bachelor’s degree required
• Minimum of 7 years of relevant experience, or advanced degree with a minimum of 5 years of relevant experience with 5+ years of managerial experience.
• Working experience of Salesforce, Tableau, SAP

Nice to Have:
• Experience working in medical or FMCG commercial environment

Our Offer:

In our 5th Tenet of our Mission, we recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the company's success.

We believe in rewarding our staff with a complete package of benefits designed to support them at every career and life stage. As a result, our employees have access to the following benefits, to name a few:

- Range of on-demand online health and wellness training resources, apps, videos, and communities
- We invest in professional training and development for employees at all levels.
- Our Employee Resource Groups (ERG)- foster awareness and inclusion in the workplace.
- Various insurance benefits include life and disability, salary continuances, salary sacrifice and KiwiSaver.
- We have generous employee referral programs, corporate discount programs, leave benefits, and more!

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health, and extend Life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

Medtronic has been servicing Australia and New Zealand since 1973. We are a Best Place to Work in Australia and certified as a Great Place to Work in Australia and New Zealand. LinkedIn named Medtronic as a top company in Australia in 2021. The AFR has also recognized Medtronic on their' Most Innovative Companies List' in 2019 and 2020. Learn more about working at Medtronic: https://www.medtronic.com/au-en/about/careers.html

At Medtronic, we have an ongoing commitment to fostering a culture of inclusion, diversity, and equality. Therefore, we encourage candidates from all backgrounds to apply, regardless of their culture, religion, identity, ability, or race.

We are committed to achieving a diverse workforce and strongly encourage applications from our Aboriginal, Torres Strait Islander and Maori people.

Should applicants need assistance during the application process for accessibility reasons, we will accommodate this upon request.

Joining us in our Project and Resource Officer role, you will be the critical interface between Facility Management and project delivery teams; covering project handovers to be successful and not disrupt facility operation.

You will be responsible for ensuring all upcoming & live project works within a Facility are planned, implemented, and handed over with Operational considerations and approvals clearly captured and processed.

This role is a 12-month full time fixed term (Located in Macquarie Park)

In this role you’ll see yourself: 

• Proactively partnering with the Facility Management, Capital Works Development teams, Principal Contractor, and sub-contractors to define interface requirements, timeframes, notification periods and other relevant co-ordination aspects. 
• Co-ordinating access and site inductions, reviewing contractor presented documentation, isolation management, pre-start meetings and oversight of works. 
• Assisting with testing and commissioning activities as a Facility Subject Matter Expert (SME), managing operational risks associated with operational equipment and services. 
• Managing the handover of new equipment, ensuring a smooth transition, including all relevant documentation, training, commissioning, and other handover requirements are executed. 
• Managing defect identification and closure process rectification within the project, prior to handover to ensure facility quality standards are met. 
• Ensuring project delivery teams adhere to Facility Management processes.

National Business Manager (Woolworths)

Location: Sydney or Brisbane

About the job
Ready to push the limits of what?s possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world. As a National Business Manager within our talented Sales- Grocer Channel team, you will set the strategic roadmap with the customer through joint business planning and flawless execution while ensuring that it is fully aligned to the business strategy.  You will ensure the achievement of set sales budgets, execution of agreed account standards and maintain tight control of trade promotional expenditure and operational expenses. This is a highly collaborative role across multiple functions from Supply, Category Growth, Business Intelligence and Finance to deliver the best commercial strategy and outcomes.
At Sanofi Consumer ... Click here to view more detail / apply for National Business Manager

As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.     

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual  
• Merchandisers you take action to maximise sales. 
• Drive Hello Member program in line with country goals
• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  
• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 
• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 
• Actively work with a talent pipeline in your department to support the business and store needs. 

As our Business Development Manager, you will seek out new business opportunities within the Corporate sector, driving revenue with your exceptional expertise.

You will develop and nurture strong, sophisticated relationships with corporate clients, generating high-value leads and securing top-tier business for Pullman & Mercure. Your strategic vision and refined approach will highlight the characteristics of our overall hotel rooms, products and services, driving success through unmatched dedication.

Your responsibilities will include:

• Driving business development and managing accounts within the corporate sector.
• Actively promote the area as a destination to boost business room nights.
• Taking a proactive and innovative approach to acquiring new corporate business.
• Promoting and selling the hotel's products and services, including Food and Beverage.
• Collaborating with the Sales & Marketing department to establish clear, effective systems for managing new business and its implementation.
• Maximizing long-term returns for the hotel from both new and existing accounts.
• Working with operational departments to implement systems that ensure outstanding customer service and encourage repeat business from managed accounts.
• Partnering with the Marketing team to achieve the hotel's overall strategic goals.

As an experienced Business Development Manager, you will join our renowned team and elevate our brands to new heights. In this role, you will pursue new business opportunities specifically focusing on MICE, driving revenue with exceptional expertise.

You will build and maintain strong, sophisticated relationships with MICE clients, generating high-value leads and securing elite business to Conference & Events. Your strategic vision and refined approach will exemplify the sophistication that defines our esteemed Conference & Events spaces, creating success through incomparable dedication.

Your duties will include:

• Business development and account management within the MICE sector.
• Forward and innovative approach to seeking new MICE business.
• Proactively selling Pullman & Mercure Conference & Events products and services.
• Work with the Sales & Marketing department to ensure simple clear systems are in place to successfully manage the sale and implementation of any new business.
• Ensure the best possible return for the hotel long term from these new and existing accounts.
• Work with the operational departments to ensure clear systems in place to achieve excellence in customer service and repeat business from managed accounts.
• Work with the Marketing team to ensure the overall strategies of the hotel are achieved.

The Regional Manager is accountable for the management and oversight of service providers within the Country Network that consists of contracted and subcontracted entities, the network functions 24 hours a day, seven days per week. 
 

The position demands a high level of strategic, commercial and people leadership skills, negotiation and influencing capability, attention to detail and a desire to drive continuous improvement, all whilst safely and efficiently mobilising a large and diverse field based workforce. 
 

Within this context, the Regional Manager will drive the future vision for the network to ensure the NRMA can continue to maintain service continuity, coverage and sustainability, whilst delivering a high customer experience. 

 

This role will drive continuous improvement and ensure that our Customer engagement remains aligned with our aspiration to be the number one provider of Roadside Assistance in the market. 

 

A car and fuel card are provided for this role as it requires travel out to our country / regional service providers. This role will be covering the north / northwest areas of NSW, so you could be away for a few days at a time as required and accommodation for these trips will be provided.

 

What You'll Bring 

• Experience delivering outcomes aligned with the Company Values and Culture Playbook 
• Developed written and verbal communication skills 
• High degree of organization and time management 
• Previous leadership experience of a large field workforce 
• Ability to monitor and drive performance improvements and achieve operation targets 
• Pragmatic approach to delivering real world solutions 
• Resilient ability to effectively lead through a transformational landscape 
• Extensive management experience within a customer service environment 
• Combined business and commercial acumen with developed financial skills 
• Exceptional data analytical skills drive strategic planning / thinking 
• Strong negotiation and conflict resolution experience 
• Excellent interpersonal and negotiation skills to work with stakeholders, resolve differences and facilitate decision making 
• A high level communication skills with the ability to deliver messages to both executive and frontline levels confidently 

 

What's in it for you? 

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 
  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Discounts on all NRMA insurance products including car, home & travel 

  

At the NRMA, inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve. 

  

If this sounds like what you have been looking for and you’re ready to really make a difference, we are waiting to hear from you!  

This role is responsible for building key consultant relationships, identifying business opportunities for consultants, and driving and directing the consultant panel to areas of growth to achieve strategic business outcomes. The role involves managing the ongoing support and retention of Next Health consultants, supporting marketing and promotional initiatives and attend conferences, seminars, industry events, to network with existing and prospective consultants.