• Manage the Internal (IDR) and External Dispute Resolution (EDR) across the organization
• Assess, investigate and compile relevant information to support all disputes
• Case Management of AFCA files including mediations and jurisdiction appeals
• Manage escalated internal customer mediations and negotiations on complex or high risk accounts
• Manage education programs related to dispute handling for client facing business units
• Periodically review and update business policies and processes to ensure ongoing regulatory compliance
• Collate and present dispute data and trends to internal and external stakeholder groups
• Provide high quality written or verbal responses on all disputes
• Identify opportunities and contribute to process and service improvements

• Adhere to internal policy, system processes and external regulatory requirements
• Work collaboratively with Risk and Compliance and Legal Counsel in addressing complex disputes or systemic issues

Job Summary

 

We have an exciting opportunity for an experienced Digital Product Design Manager to the EC Digital team at AECOM. In this role, you will lead the development and implementation of computational design solutions within our engineering company. The successful candidate will be responsible for driving innovation in our product offerings by leveraging cutting-edge computational design technologies. This role requires a strong understanding of engineering principles, a keen eye for market trends, and the ability to collaborate with cross-functional teams to deliver high-quality products.

You will own the development programme for a portfolio of custom-built internal tools, where you will be the critical interface between the business, our software development team, and our technology partners. Your initial focus in this role would be managing the Computational Design development programme collaborating with the Technical Lead, but the role will extend to other programmes over time.

This position will offer flexibility for a hybrid work schedule and will be based out of Sydney, Australia.

 

Key Responsibilities

Strategic Planning

• Develop and execute a comprehensive strategic plan for the integration of computational design into our product portfolio.
• Conduct market research to identify emerging trends, competitive landscape, and customer needs in computational design within the engineering sector.
• Collaborate with senior leadership to align the computational design strategy with overall business objectives.

Product Development

• Lead the end-to-end product development lifecycle for computational design solutions, from ideation to launch.
• Work closely with engineering teams to define product requirements, ensuring alignment with technical capabilities and customer expectations.
• Foster a culture of continuous improvement, staying abreast of advancements in computational design methodologies and incorporating them into our product roadmap.

Cross-Functional Collaboration

• Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure seamless integration of computational design solutions.
• Act as a bridge between technical and non-technical stakeholders, translating complex computational concepts into understandable business terms.
• Foster a collaborative environment that encourages knowledge sharing and interdisciplinary problem-solving.

Project Management

• Develop and manage project plans, timelines, and budgets for computational design initiatives.
• Coordinate with project teams to ensure timely delivery of milestones and proactively address any issues that may arise.
• Implement agile methodologies to adapt to changing requirements and ensure flexibility in project execution.

User Experience and Feedback

• Work closely with the design team to prioritize user experience in computational design solutions.
• Gather and analyze user feedback through various channels, incorporating insights to improve product features and functionality.
• Conduct usability testing and iterate on product designs to enhance user satisfaction and adoption.

 

What We Are Looking For

 

To be successful in this critical role, you will need to have significant relevant experience in successfully managing software products, as well as in software development in industrial/technical organizations. You will have a sound technical understanding of product architecture to ensure alignment between desired outcomes and product capability. Experience in User Experience (UX) design would also be highly valued.

As a member of the Enterprise Capabilities’ Digital team, you will work closely with the other members of the Global Digital Teams on developing solution to supplement engineering platforms and applications to be deployed on projects around the world.  The global digital team will work close with other digital professionals around the world to advance AECOM’s global digital strategies and priorities.

 

 

We, at Flywire, are seeking a talented Product Specialist to work with new and existing clients to implement StudyLink Connect, a leading, cloud-based Recruitment, Agent and Admissions management solution to ensure clients are getting the most value out of our products.

As a Product Specialist you’ll enjoy working with clients to understand their business needs and working in collaboration with others within the Product and Operations team to solve problems and deliver business value.

You thrive on the challenge of finding the right solution for the right situation. You enjoy interacting with people and can talk with people from a broad range of backgrounds to gain a deeper understanding of their requirements to inform and execute a successful implementation.

• Work directly with our new clients to onboard StudyLink Connect, while incorporating custom configurations to meet their specific needs
• Engaging all stakeholders effectively and meeting project deadlines in close collaboration with the project team
• Contribute to solving clients’ workforce problems and challenges, in a structured and methodical manner
• Participate in multiple onboarding projects simultaneously with some projects running for 4-6 weeks and some running for 6–12 months, depending on the product
• Work closely with product owners, developers, support staff, and other internal and external stakeholders to deliver results aligned with our Goals
• Drive retention and growth among our clients by understanding their business needs and helping them succeed.

Title:

Project Controls Specialist

Join us today!

KBR is driven by our purpose of Together, delivering infrastructure for a better tomorrow. Our results and reputation for excellence are underpinned by our people and our culture of caring, collaboration learning and trust to deliver innovative professional services for our customers. 

We leverage our global network and work in seamless partnership with our customers to deliver innovative, creative and sustainable solutions that will make a lasting impact on communities around Australia. 

The Opportunity

The Project Controls Specialist plays a crucial role in ensuring the successful planning, execution, and monitoring of projects within the assigned line of business.

They are responsible for the establishment and maintenance of project control systems, including cost, schedule, and risk management. This position requires a highly analytical and organised individual with a keen eye for detail and the ability to communicate effectively with cross-functional teams.

Responsibilities will include

• Prepare project reports reflecting progress, financial and resource information, actual costs, earned value and forecasts

• Ensure all cost, schedule and risk project reporting and activities comply with company and client needs

• Support the project control functions on the project

• Quality control of timesheet management for all staff/contractors on the project and liaising with project management to ensure that timesheets are accurate and address any issues as they arise

• Collate and compile internal monthly reporting activities

• Expense tracking and forecasting

• Participation in monthly Client meetings

• Produce monthly claims

• Preparation of Change Notices and managing the project change register

• Review project program and provide summaries

• Cost control and some scheduling tasks

Qualifications & Experience

• Relevant degree in Business, Engineering or considerable experience

• 8 + years’ experience in Project Controls

• Proficiency in Cost Control concepts and tools is a must

• Knowledge of data analysis tools such as PowerBI, MS Excel etc

• Working exposure to industry standard scheduling tools such as Primavera P6, MS Project etc

• Well-developed communication and time management skills.

• Attention to detail and a commitment to data accuracy.

• Ability to work independently and in a team environment.

Who we are

We are committed to social and environmental sustainability and delivering projects with a digital mindset that drives innovation within our business, for our customers and stakeholders.  

Our people blend seamlessly into customer teams to help create a positive impact on the communities and environments they seek to improve. Our expertise and adaptability is unmatched and continues to meet the demands of tomorrow to help shape Australia’s future for the better. 

Together, we deliver Infrastructure for a better tomorrow. 

IS Australia overview brochure:  https://kbr.foleon.com/is-australia/who-we-are/

In addition to working on some fantastic projects, KBR offer an array of benefits focused on providing our people with a great working environment, continual career development, Family friendly flexible work arrangements and work/life balance. Our culture, and our genuine focus on our people is a major factor in our success and we want you to be part of our journey. 

Typical benefits include:

• Flexible work arrangements

• Diversity and Inclusion support

Help shape tomorrow by applying today!

Don’t miss out on this opportunity to leave your impact on our society with one of Australia’s leading infrastructure businesses. Apply now and follow us on LinkedIn to stay up to date with all the latest news and job opportunities.

KBR values an inclusive and diverse work environment, and we encourage candidates from all backgrounds to apply. Our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

Interested in launching your career with a leading global retailer? We have a new opportunity for a Project Specialist to join the Business Transition team within the National IT department of ALDI stores, based in Prestons NSW. This position is for a fixed-term contract until 30 May 2025.

As a Project Specialist, you will be responsible for supporting the execution of essential projects and activities that will drive new processes and improvement initiatives within an SAP Centric landscape across all departments.  You will collaborate with key stakeholders to deliver effective and efficient outcomes in a fast-paced environment.

What does the role look like? 

• Close collaboration with key stakeholders to understand and analyse retail business process requirements with a focus on driving business value 
• Identify process and solution improvement opportunities, and implement strategies, processes and controls to increase business efficiency 
• Facilitate cross-department initiatives, projects and workshops
• Oversee a variety of projects and work effectively with key stakeholders to resolve issues and implement method to support project management delivery 
• Provide project and operational support to ensure project milestones and deliverables are met
• Identify and track key performance indicators for cross-department projects and initiatives 
• Provide guidance and ongoing support to internal stakeholders on effective methods, processes and tools for project and change management

Interested in a career with a leading global retailer? Our Store Operations department, based at our Head Office in Minchinbury NSW, has an exciting opportunity for a Project Specialist to join the Store Operations Projects team. This is a permanent position with the ability to facilitate full-time or part-time hours.

As a Project Specialist, you will play a crucial role in coordinating activities and meetings, ensuring effective communication among team members and stakeholders, and monitoring department progress to enhance our Store Operations nationally.  

What does the role look like? 

• Facilitate effective communication and collaboration among key stakeholders and project teams through memos, work instructions, and formal submissions
• Organise and facilitate meetings, inclusive of scheduling, agenda preparation, minute-taking and follow-up action items
• Ensure department documentation is accurate, up-to-date and easily accessible
• Contribute to the development and improvement of project management processes, tools, and best practices to enhance efficiency and effectiveness, while providing recommendations for improvement
• Track project and department progress to identify potential risks or delays, providing updates to stakeholders through generating status reports
• Support project teams with the creation of project plans, defining project objectives, deliverables, timelines, and resource requirements, including coordination and allocation of project resources
• Support the Executive Manager as required with general administrative duties

Come join the AGS family, on this very well-known tech brand right here in Sydney!​​​​​​

Why Allegis Global Solutions? 

AGS is a part of Allegis Group, the #1 Staffing Agency in the United States & top 5 globally. We are a privately held organization and we support some of the largest Fortune 500 companies in the world and span a wide variety of industries.   

Working at AGS and why you will love it…  

Are you looking to make an immediate impact on your next team? Are you searching for a company that has a passion for people, culture, and career development? 

By becoming an AGS employee you are adding to our culture of diversity and collaboration; we’re dedicated to supporting our team members, clients, and the communities we serve while maintaining a commitment to excellence in all we do. 

We don’t just hire talent for our clients - We embrace it, strengthen it, and celebrate it every day; through every action we take, in every hallway and every office, all around the world! 

Duties:

As a Recruitment Sourcing Specialist, you will be deployed to an Australian grow tech giant; a well-known global leader where you will be working directly with their in-house Talent Acquisition team. You will recommend and execute sourcing strategies with a focus on passive talent and be an ambassador for Allegis Global Solutions and your client's brand at every interaction. You will…  

Your duties may include, but are not limited to:

• Undertaking recruitment activities with a focus on top of funnel sourcing for Front and Backend Core Engineers (Senior Software Engineers), as well as inbound job applications and referrals on a rotation basis.
• Understanding the recruitment delivery process and carrying out activities accordingly to ensure that account KPIs are met.
• Communicating recruitment trends, and market intelligence, and acting as a talent advisor to hiring managers.
• Identifying and escalating risk or compliance issues.
• Managing requisitions through accurate documentation of all recruitment-related data and information as per current recruitment legislation and agreed client process at all times.
• Possess excellent CX skills to ensure a positive experience.
• Providing professional advice and open and honest feedback to candidates in a timely manner and in accordance with recruitment best practices.
• Utilising specialist market knowledge to assist with the ongoing management of pre-qualified talent pools.

Product Manager (Self-Service)

PURPOSE OF THE ROLE

Within Airport IT, Self-service and automation technology is slated for exponential growth with wider self-service and biometric adoption expected in the coming years. Industry reports suggest that Self check-in kiosk will grow by 27.8% between 2020-2025 and self-service Bag drop market is forecast to grow by 421% by 2030. Biometric adoption is forecast to ramp up over the next five years, averaging 140.3% growth across the market (Valour Consultancy Ltd, 2021).

You will be part of the Passenger processing - Self-Service product management team responsible for a portfolio including Self-service airport kiosks, bag drops and biometric solutions. Our end to end solutions include both software and hardware.

Your core product management team and main engineering counterparts will be based in Australia. Your responsibility and reach will be global; collaborating with customers, engineering teams, accounts team in all geographical markets & locations.

As a Product Manager, you will drive product success and development:

• Build a deep understanding of the industry, the market segmentation as well as main the players, competitors, and potential partners

• Be responsible for a subset of the Airport IT Product and solution portfolio (scope will vary depending on Product Management & industry experience as well as core competencies) including

• Building a deep product & portfolio knowledge

• Defining Product vision, strategy and Roadmap

• Pilot product design, build, delivery & implementation with engineering and project teams

• Monitor your product success.

• Opportunity Management: value hypothesis definition & validation

• Building or keeping up-to-date financial business cases

• Driving innovation with Engineering teams

• Contribute to building and strengthening a local product management practice

• Build relationship with Key internal & external stakeholders (industry, partner, customers)

Main Responsibilities:

- Product Management

• Building a deep product & portfolio knowledge

• Defining strategic vision, strategy & roadmap for the product: the product manager contributes to the definition and evolution of the Self-service and Biometrics portfolio by defining and communicating a vision on where the product, area or market could realistically go.

• Communication/evangelization: the Product Manager needs to be able to effectively communicate to users, senior customers (up to VP level) and present at conferences with large audiences (200 +) about the product, the vision and roadmap and its benefits through presentations, documentation and demos.

• Setting product objectives and monitoring Product performance: value hypothesis definition & validation, track product performance/revenue against the Business Case and report on significant deviations.

• Support sales and solution design teams oping for key strategic opportunities

- Requirements Management

• Roadmap: essential in a community environment.

• The Product Manager leads the product from the roadmap in order to serve the customers and implementation projects rather than being led by the project. Key elements for success here revolve around having the right vision. The Product Manager works closely with the development teams to secure and maintain the product roadmap.

• Build his/her own vision from the various sources, for a community product the product manager is exposed to varying requirements around the same area from different customers, regions etc.. This means that the product manager is in a unique position to extract the best approach.

• For product construction and gap analysis the Product Manager needs exhibits strong listening skills, with a good understanding of market and customer needs: understanding where the customer comes from, demonstrate to customer the need has been understood (and not just documented).

• Challenging customer requirements (convincing customer of alternatives, influencing, …)

• Driving innovation with Engineering teams and identifying opportunities for new feature or product to be validated

- Financials and opportunity Management

• Value analysis: the Product Manager builds a view on the key elements of our solutions or potential solution to bring value to the targeted market and the ability to quantifying using a variety of techniques. This will require the ability to create estimation using informed assumptions as often the detailed data analysis is not really possible.

• Understanding of the market (various segments and rough view on the sizes) and potential pipeline and targets. As a result the Product Manager will also maintain the product packaging for optimum performance based on the markets. Perform competitive analysis of other market solutions potential 3rd party solutions available on the market.

• Pricing: especially with new products this can prove an uneasy activity if not handled structurally and combined with the fact that there is a significant amount of subjectivity. The key aspect is to show how pricing/revenue can be maximized. Pricing is driven by the value generated and/or the willingness to pay. A product manager is key to help drive this willingness to pay by demonstrating the value of the product and convincing the customers and markets. The construction costs only come as a last measure and mostly as part of a business case validation.

• Business Case: The Product Manager prepares and maintains the business case for products, evolution and packaging.

- Act as an advocate for product management practice

• Create product awareness across the different internal teams and help build a product management practice

• Ensure close co-ordination with the other Airport IT Product Management teams at all times.

• Evaluate feasibility and viability for new products and large feature development - following a stage gate process

• Support product marketing and strategy (business opportunities, competitive analysis, product launch and go to market strategies)

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

We are seeking a passionate part-time Physiotherapist (up to 20 hours/week, with potential for increased hours) to join a leading private practice nestled in the heart of Bendigo, Victoria.

This is a rare opportunity to advance your career and develop in a niche area.

If you are a seeking a fulfilling career in headache and migraine management, we invite you to apply below.

·       Provide physiotherapy services focusing on headache and migraine management using the Watson Headache® Approach.

·       Implement the Watson Headache Approach in patient care, setting our clinic apart in the industry.

·       Collaborate with the team to share patient management responsibilities.

·       Build and maintain strong rapport with patients.

·       Contribute to business expansion and nurture existing referral connections.

·       Manage your diary confidently and contribute to key administration activities.

·       Treat and manage a diverse case load with 1-hour initial appointments and 30-minute follow-up appointments.

·       Provide necessary letters to referrers and assist allied health professionals.

·       Efficiently book and manage your diary.

·       Assist with extra administration tasks as required, including phone management, emails, texts, and payment processing.

·       A warm, welcoming environment.

·       Excellent referral basis from local GP's and health professionals.

·       Flexibility in working hours supporting work/life balance.

·       Professional Development annual allowance of $1000pa, plus 50% of course thereafter.

·       One-on-one mentoring as required.

·       Competitive remuneration + superannuation.

Location:

Positioned conveniently near Melbourne, Bendigo offers the benefits of a regional lifestyle while remaining well-connected to the state capital Melbourne, making it an ideal location for those seeking both tranquility and urban access.

Residents enjoy access to a plethora of amenities, including vibrant local markets, cultural festivals, and a diverse range of dining options. Bendigo seamlessly blends modern conveniences with a touch of historic charm.

Bendigo fosters a strong sense of community, where residents often come together to support local initiatives, events, and charitable causes. This tight-knit community spirit contributes to a fulfilling and supportive lifestyle.

To apply, please send your resume and cover letter to [email protected] or apply below.

If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us!

• Join a large Australian owned iconic brand based any of our offices around Australia

• A National/Group level role given full autonomy to develop and create best practice

• Become the SME for MRO Inventory at Bega Group

About the role

Embrace a challenging role as Senior Maintenance, Repair and Operations (MRO) Inventory Specialist working across Bega’s national manufacturing network. This newly created role will drive operational excellence by leading the standardisation and optimisation of MRO inventory master data and associated business process. You will coach and develop site-based stores and purchasing roles, develop and improve business processes, analyse data, and identify strategic inventory opportunities. The role will also provide functional expertise in the ongoing development of our Computerised Maintenance Management System (CMMS).

Other responsibilities:

Maintenance Inventory Catalogue Standardisation

• Lead the standardisation of MEX Stores Catalogue master data (100,000+ items)

• Stock Class

• Naming nomenclature

Unlock inventory efficiencies through technology, system & analytical capabilities

• Lead the integration of the CMMS & ERPs (M3/GEP & SAP) to achieve streamlined stock replenishment (MRP) and purchasing processes

• Develop a data and analytics strategy to support further procurement and working capital cost reduction

• Align preferred suppliers to catalogue items to achieve procurement benefits

• Develop governance structure to maintain data integrity into the future

Coach site-based resources on process alignment to business processes

• Stock/Cycle Counting

• MRP purchasing

• Cost centre allocation alignment

• Catalogue nomenclature / master data integrity

Redundant equipment management

• Lead the cataloguing & re-deployment or sale of redundant assets across the network

About you:

• Practical experience in MRO inventory space – experience with maintenance store directly or Master data governance role.

• Background in FMCG or similar industry i.e. Heavy Industry, Manufacturing, Transport, Engineering.

• Highly influential – ability to indirectly lead 20+ site based roles to achieve best practice inventory management 

• Exceptional communication skills at all levels.

The Bega Story

Bega Cheese Group is home to many trusted and iconic food and beverage brands. Whether it’s VEGEMITE on toast, a Big M on the go or a Zooper Dooper on a hot day - you've probably grown up enjoying the iconic products we proudly manufacture every day at Bega. Being recently named in the Top 10 Strongest Australian Brands of 2022, our vision is to become The Great Australian Food Company!

Our growth story of becoming a successful ASX listed company with an annual turnover in excess of $2 billion and approximately 4,000 employees, is made possible by our dedicated workforce who live and breathe our values every day. We have a strong regional focus and proudly support the communities where we work, live and play. At Bega, we are proud of our heritage and will continue to build great opportunities to encourage our people to develop and thrive. Come and be a part of our success story as we continue to build The Great Australian Food Company!

Life at Bega

Company culture and our values are very important to us. From flexible working arrangements and regular social catch ups, we’re committed to fostering a supportive and agile work environment for our team.

• Join a dedicated, forward-thinking and innovative culture

• Grow with us, through opportunities for career development and progression

• Contribute by giving back to your community through charities we partner with

• Access to mental and physical health programs through our wellbeing portal and programs

• Enjoy excellent employee benefits, including flexible working, purchased leave options and salary continuance insurance

Applications

At Bega, diversity and inclusion is a business priority, we want everyone to be themselves regardless of their background, religion, sexual orientation, age or gender so we can truly reflect the customers and communities that we serve. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Bega.

We will accept applications from all people with the right to live and work in Australia.

Turner & Townsend will give you the opportunity to work with world class clients on cutting edge projects and to build a successful career with a company that will offer the highest levels of support at every stage.

We work on projects of all sizes from one-off developments to mega-programmes, from planning the future development across Clean Energy and Renewable projects to site based construction of individual projects, while helping the largest companies in the world. We cover everything from leading teams, planning works, tracking progress and business case delivery to bringing assets into use. 

In an Planner/Project Controls Specialist role, you will have knowledge in:

• Work in an integrated planning and cost environment within the project to optimise the use of available resources to complete work plan scopes within budget and time constraints.
• Ensure that the established planning and scheduling methodology is followed in developing project schedule.
• Develop Project Milestone and Progress tracking baselines.
• Assess subcontractor compliance with established scheduling methodology.
• Support the development of the Work Breakdown Structure to support project delivery.
• Perform analysis of schedule data; identify trends, issues, and areas requiring attention to the Lead Planner and the Project Team.
• Contribute to schedule reporting, including schedule forecast updates and schedule contingency management.
• Support schedule performance updates, analysis and reports in a timely manner.
• Ensure compatibility of contractors schedules with the integrated schedules/milestones.
• Analyse resource requirement and availability impacts on the schedule and recommend recovery options.

What you’ll do

Together with carsales this is your opportunity to join our carsales Product Group, this newly created role will work on a new product and new line of business for carsales. This multi-faceted, high-intensity role will see you driving key elements of the product and evolving an existing market and consumer experience - all while achieving product excellence and being a consumer advocate.

• Develop and support solutions that deliver a Customer centric and commercial mindset. You are an advocate for users but can balance this out with business targets and objectives.
• Specialisation and focus on Technology and Platform Products for usage by technical teams and Technology Businesses. Preferrably SaaS Products
• Demonstrate understanding, motivations and expertise in researching and establishing true consumer/market problems and defining the ‘why’.
• Leading and organising delivery of complex, multi-team Technology Products to tight time frames with varied stakeholders and business drivers
• An ability to multitask and juggle multiple priorities in a dynamic and constantly changing environment, whilst still paying attention to the tiniest of details
• Building, leading and continuously developing an autonomous, self-organizing Squad with a culture of high performance and accountability. 
• You are an influencer who can build strong and productive relationships across all levels of the business  

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

You will be taking on a 12-month role as a Product Manager for Retail Payments within our Retail Payments team. You will be responsible managing products and services across its lifecycles within the Retail Payments portfolio. This involves product management and performance monitoring of debit card issuing, channel enablement and upcoming retail products. You will also collaborate with internal cross-functional teams to identify opportunities for product scaling adoption, development and future enhancements. You will support product management activities with our customers and end users to extend AP+ products and services to drive increased transaction volume, revenue streams and market share. 

You will be responsible for:

• Lead end-to-end coordination of action plans for Retail Payment products through the full product lifecycle, driving transaction growth and enhancing customer experiences.
• Assist with driving product adoption and usage including working with the AP+ Marketing team to develop collateral for Retail Payments portfolio.
• Evaluate promotional plans to ensure that they are consistent with AP+ Strategy.
• Develop and monitor appropriate reports and dashboards for product performance. 
• Undertake analysis of Retail Payments products and services using product intelligence, market research and business data.
• Contribute to the design and implementation of Retail Payments products and services to facilitate the scaling and management of our products and services. 
• Support prioritisation of new ideas and initiatives for Retail Payments product development that the message is effectively conveyed.
• Work with Compliance and Certification teams to manage product lifecycle and compliance activities.
• Engage with key external stakeholders (e.g. customers, industry bodies, and service providers) as required and in conjunction with other key AP+ representatives on specific topics or issues relating to your product portfolio.
• Manage inbound inquiries and interest from third party organisations.
• Work with other parts of the AP+ organisation to explore and execute on opportunities to integrate with other AP+ capabilities.

In order for you to be successful in the role, you’ll have:

• Minimum 3 years’ experience in product management.
• Demonstrable experience in positive stakeholder management and sound relationship management of third parties.
• A track record delivering, scaling, growing and retiring a portfolio of B2B products in market.
• Experience in managing a diverse product portfolio and sound understanding of product strategy and product development.
• Demonstrated experience analysing and interpreting product, market and financial information and make fact-based recommendations.
• Experience analysing customer insights and determining future research needs to inform project / product development.
• Specific payments or card knowledge and experience.
• Understanding of end-to-end payments network across the entire value chain.

What’s Next:

We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application. We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

What you’ll do: 

This is your opportunity to join carsales as a Product Marketing Manager. Working within the Marketing, Customer and Content team, this position plays a pivotal role in bridging the gap between product development and market adoption. 

In this role you will collaborate closely with the product and product design teams to ensure that marketing strategies align with product development and design efforts, helping to create a seamless and user-centric experience.

• Develop and execute comprehensive go-to-market plans for features and products, considering user needs and expectations.
• Define clear product positioning and messaging that resonates with our consumer segments, effectively communicating the value and benefits.
• Identify and understand the various segments within our consumer portfolio, including buyers, sellers, and website/app users, and tailor marketing strategies and seasonal promotions accordingly.
• Work with the digital and marketing automation team to develop customer life cycle strategies that are designed to reach, engage and reengage customers at the right time with the right message, through channels such as email, in-app notifications and on-site drivers.
• Work with relevant teams to create engaging and informative content to better educate consumers and drive product engagement
• Collaborate across teams to conduct research and analyze data on market trends, customer behaviors, and competitor activity, to inform and optimise on product and marketing decisions

• Hybrid working (3 days in office, 2 days from home)
• Diverse culture focused on employee engagement and development
• B-Corp company with multi-award winning products (Good Design, Red Dot and Dezeen)
• Customer-centric support team (4.8 / 5 star rating out of 2000+ customer reviews)

About Eva

Hi, we’re Eva - welcome home.

With our laser focus on bringing more thoughtful design to your everyday life, we want you to come join us as we accelerate towards making more people feel at home with Eva.

People are a huge part of the way we work at Eva, and we believe in caring for each other, ourselves, our community and our customers. We value honesty and authenticity and work together with humility to make things happen! When the team wins, we all win. If this sounds like a team you'd like to be part of, read on below.

What’s the day to day like?  

• Be the main point of contact for customers on a daily basis by solving customer queries through Zendesk tickets, phone calls and other channels as necessary.
• Dispatch daily orders, ensuring successful delivery and keeping customers up to date
• Address any issues from customers and oversee day to day operations across the department such as organising returns and refunds and payment cancellations. 
• Liaising with freight companies to ensure deliveries are met and keeping customers informed along the way
• Aim to delight and achieve above industry standard NPS and CSAT scores
• Strive for greater efficiency across all customer support processes including identifying processes for improvement and implementing automations where necessary

Overview of the role

When we say customer-centricity, we actually mean it. We truly care about our customers and in order for you to succeed in this role, we need you to really care about them too. Being a customer-centric company means that you are our port-of-call for all customer feedback which is essential when we want to be one of the best darn digital furniture companies in Australia.

Being an entry level position, we’d love to help train you into becoming the next voice of eva. This is great entry point into a start up, where you'll learn skills such as liaising with operations, learning from the product team, or providing important feedback to marketing. All we need from you is the right mindset to learn quickly, think out of the box and flourish in a role that’s immensely rewarding. Plus we’re a pretty cool bunch of people.

• Experience in ecommerce, logistics or retail consumer goods settings
• Are tech-savvy and have experience using and optimising Zendesk and Monday
• An ability to multitask like a task conquering octopus
• Organisational skills that would make Marie Kondo jealous. 
• Calm under pressure and can think on your feet when tackling problems head-on. You don’t need to always have the answers, but you know where to find them.
• Find yourself naturally building relationships with the barista at your local coffee shop.
• Availability to work a set roster which includes one weekend day 
• You’re data and metrics-driven, you’re naturally inquisitive about what the insights tell us and use this to inform decisions. 
• Ability to work relatively unsupervised

What else is in it for you?

• Flexible work arrangements (hybrid in-office and WFH)
• Annual company-wide Rest and Recover day
• Monthly team events (prev. events have included the Australian open, cooking classes & escape rooms).
• Free anniversary mattress and sweet, sweet friend/family discounts.
• Support for any course, conference or training that will help us mutually grow, ears and budget for any wild (but justifiable) ideas.
• An autonomous work environment where there is never a regular ‘days work’.
• All the coffee/ tea/ beers/ kombucha you need.
• A diverse culture and a bunch of really lovely people

If you’ve managed to read this all the way through and have found yourself nodding along the way, then we’d love to see your application come through to our inbox.

Yours kindly,

Amanda from Eva

Turner & Townsend will give you the opportunity to work with world class clients on cutting edge projects and to build a successful career with a company that will offer the highest levels of support at every stage.

We work on projects of all sizes from one-off developments to mega-programmes, from planning the future development across large Clean Energy projects to site based construction of individual projects, while helping the largest companies in the world. We cover everything from leading teams, planning works, tracking progress and business case delivery to bringing assets into use. 

In a OHSEQ Specialist role:

• Assist with the development of an effective and efficient projects safety management system and programs.
• Assist with the development of management plans and associated documentation.
• Assist with the provision of effective and high quality OHSEQ service to clients.
• Assist with the preparation and submission of weekly and monthly reports including recommendations on OHSEQ management and statistics.
• Assists with specialised OHSEQ Management System development including standards, policies and procedures and supporting systems, ensuring that all relevant legislative and regulatory requirements and standards are met.
• Provide expert advice to clientele, internal and external stakeholders with respect to the policies, management guidelines and procedures as applicable to OHSEQ.
• Evaluate contractor OHSEQ documentation to ensure compliance to clients and regulatory requirements.

We are looking for a motivated graduate with a keen eye for detail and desire to learn and grow within Bosch Rexroth. In this role you will be providing support to the National Supply Chain Manger on all topics related to inventory holding, forecasting, demand planning and MRP calculation. You will also be developing and generating required reports for the Purchasing and Logistics departments as well as providing support to other stakeholders within the business.

Duties will include but not be limited to:

• Engage in supplier management - development and negotiation
• Achieve cost savings and efficiency gains through your work
• Provide support for commercial supply chain contracts, such as supplier contracts, customer contracts, NDA and Terms and Conditions
• Procurement of goods / service in support of Production, Service and Engineering departments    
• Obtain and assess quotes consistent with Company's approved supplier list 
• Expedite deliveries to meet manufacturing / service / customer deadlines     
• Data Integrity Project – Maintain data accuracy with purchasing info records / pricing etc – Update and Validate data in SAP
• Participate in meetings with Sales / Service teams to review detailed forecasts for focus customers     
• Generation of Daily/Weekly/Monthly/Quarterly reporting in SAP for KPI     
• Co-ordination of detective control reports for Purchasing and Logistics departments on Quarterly Basis

Vendella is seeking a highly motivated Sales Support Specialist to join our dynamic team. If you have proven work experience in sales or sales support, hands-on experience with ERP and CRM systems, and excellent organizational skills, we invite you to contribute to the success of our sales initiatives.

About Us

Vendella Group, is a proudly New Zealand-owned and operated company that thrives on integrity, vision, passion, and innovation. With a rich history dating back to 1978, our founder Leon Brodie laid the foundations for a family-oriented business, evolving over the years to become a leading supplier of cotton products to department stores and supermarkets across New Zealand. 

With a branch now established in Brisbane and enjoying rapid growth you can join us in our journey of growth and excellence, where you'll be welcomed into a dynamic and supportive team committed to serving our customers and communities.

Responsibilities

• Develop product and industry knowledge through ongoing training and engage in continual self-development to stay up-to-date.
• Assist Sales Representatives in managing accounts and support trip planning, including region and frequency considerations.
• Resolve customer queries promptly, manage returns, log error reports, and take corrective actions.
• Maintain and update potentials on CRM, assign pipeline tasks weekly, and provide updates on significant jobs.
• Prepare proposals and quotes in a timely manner, and send samples and additional information as required.
• Timeously process orders, especially urgent ones, review pending orders, and follow up on backorders and dated orders.
• Set up saved carts and accounts, assist customers with online accounts and password resets.
• Assist Customer Care when required and submit a daily call activity report.

Qualifications: 

• Proven work experience in Sales or Sales Support.
• Hands-on experience with ERP & CRM systems.
• Proficiency with MS Office Suite.
• Understanding of sales principles and customer service practices.
• Excellent communication, collaboration, analytical, multitasking, teamwork, and problem-solving skills.
• Strong organization and prioritization abilities.
• Maintain a tidy desk and work area.
• Adaptability to changing work demands.

Our client believes in investing in the development of their employees. They strive to engage and grow their people to achieve their best. 

Benefits you will enjoy: 

• Meaningful and challenging work
• Ongoing professional development 
• Competitive remuneration package including profit sharing scheme
• Innovative culture & growth-focused team
• Security of a well-respected business

If your are keen to progress your career and grow with a business that has progression opportunities please apply!

• Professionally manage relationships with a portfolio of assigned accounts
• Build executive relationships within the customers organization
• Make sure you exceed customer retention goals and ensure consistently high retention rates
• Build and maintain strong, trusted working relationships with key decision-makers and power users starting from onboarding and throughout the customer lifecycle
• Gain a thorough understanding of assigned client’s needs, objectives, and processes to ensure that they successfully adopt and deploy Freshworks suite of products
• Ensure that customers derive maximum value from Freshworks and collaborate with the sales team to help upsell additional services, integrations, and features
• Identify risks to client success and aggressively/proactively engage the client whenever there’s an identified retention issue
• Develop and execute retention plans for customers who may be at risk
• Drive resolution of escalated account issues in coordination with Billing, Support, and other departments
• Gain and maintain expert knowledge of Freshworks’s products and services
• Be a voice for accounts internally and help senior leadership understand product concerns, shortcomings, and missing features that are retention risks
• Manage contract related inquiries, questions, and issues from clients and other departments
• Liaise with other team leaders to make sure that Freshworks’s clients are getting the best service possible

The Australia Country Product Manager, VP reports to APAC Head of Product Management SVP. The Australia Country Product Manager is responsible for the development, implementation, enhancement and support of State Street’s asset servicing product, services, delivery channels from conceptual stages through research, development, marketing, training, sales programs, financial metrics, and the entire product life cycle in support of the products strategic goals and objectives.  The primary asset services products in scope are Accounting, Fund Administration and Regulatory Reporting offered out of Australia.   This role works with business and corporate partners to manage new product development and management in close coordination with global delivery and technology.   Why this role is important to us You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship — for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer — across all of our locations, products, and capabilities. Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for.   What you will be responsible for As Australia Country Product Manager, you will Understand the Australian market, competitive forces and client direction to make related product recommendations that ensure competitive positioning and grow market share, including the opportunity to introduce new adjacent offerings Stay current on regulatory changes in Australia to drive product updates and solutioning as appropriate and facilitate client communication Serve as State Street’s advocate in industry forums, showcase State Street’s thought leadership, drive and execute appropriate advocacy activities (i.e., Office Hours, Bulletins, etc.) Representing State Street in regulatory forums and working groups. Impact analysis of regulatory changes in Australia both through the client lens and State Street lens Maintain pulse on related service delivery results to drive product improvement Create forums internally and with clients to encourage idea sharing, innovation, collaboration and solutioning Collaborate and support commercialisation activities with Coverage, Relationship Management, Sales and Segment on new business opportunities to increase win ratio and gain market intelligence for ongoing product advancement Generation of comprehensive business cases for investment consideration, monitor approved cases for ROI attainment and ensure execution and delivery of approved cases Ensure effective product project portfolio governance to Maintain knowledge of all projects impacting the in-scope asset servicing products in Australia to consistently influence design decisions toward enterprise value Lead analysis and design efforts, translating requirements for development to ensure capability delivered is fit for purpose Ensure any market specific nuances is captured whilst delivering solution that is in line with global standards Impact execution from requirements gathering to production deployment including the operating model alignment with Global Delivery strategy Produce relevant Go-To-Market materials for internal and external consumption Work in close collaboration with other product leads in region/global in providing a holistic solution to clients   What we value These skills will help you succeed in this role: Global thinker and experience a plus Strong strategic view, with ability to quickly assess complex problems, prioritize key issues, and focus on relevant facts Proven ability to detect emerging trends, and encourage and make recommendations for creative change Ability to achieve results with the persistence and patience necessary to work effectively with a wide range of internal and external constituents Experience working with operational teams to create scale while maintaining a strong control environment Possess excellent communications skills within an organization and with clients Strong analytical, interpersonal, written, and oral presentations skills

The Australia Country Product Manager, VP reports to APAC Head of Product Management SVP. The Australia Country Product Manager is responsible for the development, implementation, enhancement and support of State Street’s asset servicing product, services, delivery channels from conceptual stages through research, development, marketing, training, sales programs, financial metrics, and the entire product life cycle in support of the products strategic goals and objectives.  The primary asset services products in scope are Accounting, Fund Administration and Regulatory Reporting offered out of Australia.   This role works with business and corporate partners to manage new product development and management in close coordination with global delivery and technology.   Why this role is important to us You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship — for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer — across all of our locations, products, and capabilities. Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for.   What you will be responsible for As Australia Country Product Manager, you will Understand the Australian market, competitive forces and client direction to make related product recommendations that ensure competitive positioning and grow market share, including the opportunity to introduce new adjacent offerings Stay current on regulatory changes in Australia to drive product updates and solutioning as appropriate and facilitate client communication Serve as State Street’s advocate in industry forums, showcase State Street’s thought leadership, drive and execute appropriate advocacy activities (i.e., Office Hours, Bulletins, etc.) Representing State Street in regulatory forums and working groups. Impact analysis of regulatory changes in Australia both through the client lens and State Street lens Maintain pulse on related service delivery results to drive product improvement Create forums internally and with clients to encourage idea sharing, innovation, collaboration and solutioning Collaborate and support commercialisation activities with Coverage, Relationship Management, Sales and Segment on new business opportunities to increase win ratio and gain market intelligence for ongoing product advancement Generation of comprehensive business cases for investment consideration, monitor approved cases for ROI attainment and ensure execution and delivery of approved cases Ensure effective product project portfolio governance to Maintain knowledge of all projects impacting the in-scope asset servicing products in Australia to consistently influence design decisions toward enterprise value Lead analysis and design efforts, translating requirements for development to ensure capability delivered is fit for purpose Ensure any market specific nuances is captured whilst delivering solution that is in line with global standards Impact execution from requirements gathering to production deployment including the operating model alignment with Global Delivery strategy Produce relevant Go-To-Market materials for internal and external consumption Work in close collaboration with other product leads in region/global in providing a holistic solution to clients   What we value These skills will help you succeed in this role: Global thinker and experience a plus Strong strategic view, with ability to quickly assess complex problems, prioritize key issues, and focus on relevant facts Proven ability to detect emerging trends, and encourage and make recommendations for creative change Ability to achieve results with the persistence and patience necessary to work effectively with a wide range of internal and external constituents Experience working with operational teams to create scale while maintaining a strong control environment Possess excellent communications skills within an organization and with clients Strong analytical, interpersonal, written, and oral presentations skills

Primary Details Time Type: Full time Worker Type: Employee Learning Delivery Specialist Hybrid role based at our Parramatta office 18 weeks equal paid parent leave with super! Insurance and retail discounts from day 1 The opportunity Crave collaborative learning? We're seeking a dynamic learning facilitator to champion teamwork and growth for Managed Fund Claims new starters, emerging leaders and more. Your new role The Learning & Capability team for our Workers Compensation business strives for operational excellence by working closely with our business unit as well as our customer, iCare. You will be joining a space with significant growth within a continuously improving industry, that calls for our learning requirements to grow and adapt all the time. As our Learning Delivery Specialist, you will have the opportunity to coordinate & deliver a range of learning to new starters, emerging leaders, and stakeholder groups within our workers compensation business. More specifically you will: Coordinate and deliver learning virtually and in-person. Manage online learning e-module participation and delivery. Provide business reporting on learning outcomes including attendance, trends analysis and assessment. Work with the broader Learning and Capability team to present opportunities for growth and development in the learning eco-system Work directly with a range of stakeholders, including our customer to ensure the efficient and sustainable delivery of learning. About you With a passion for learning, you are looking for your next career move that will see you involved in the end-to-end delivery of learning within an evolving space. To be successful in this position, you will have: Experience in workers compensation, this may be as a case manager, team leader or other role. Preferred applicants will have experience in guiding training and learning, Strong active listening and questioning skills to guide and facilitate dialogue, reflection, and deeper discussion of learning topics. Excellent communication skills. You are confident and articulate, both verbally and nonverbally to deliver information, and provide feedback. Strong group management and interaction skills. You will create a safe and inclusive space for participants to share and learn from each other. You will have the ability to understand and respond to participants' emotions and needs fostering trust and a supportive learning environment. You will be adaptable to unforeseen situations and able to adjust your approach based on participants' needs. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 09/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

BloombergNEF (BNEF) is the leading strategic research provider of the energy transition, covering global commodity markets and the disruptive technologies driving the transition to a low-carbon economy. Our expert coverage assesses pathways for the power, transport, industry, buildings and agriculture sectors to adapt to the energy transition. Our analysis, models, and world's most comprehensive databases help CEOs, financial executives, commodity trading, corporate strategy and policy professionals navigate change and generate opportunities. What's the role? Assist with both account management and prospecting for sales opportunities a a team member of BNEF's Commercial Team here based in Sydney. We are looking for individuals who are driven, self-motivated and thrive to work as a team player in a highly collaborative environment. You will be working with a wide range of world-leading clients and helping them with the transition to a low-carbon economy. The job will provide you with opportunity for on the job training as well as overseas training and travel opportunities. We'll trust you to: Assist team members to prospect new business opportunities across Government, Investors, Banks and Corporations, and provide continue support for the full sales cycle Act as an initial point of contact for incoming sales leads Assist your colleagues by helping to book meetings and calls. Responsible for renewal, upsell and the delivery of customer services for existing accounts Respond to client requests promptly and thoroughly Help to maintain accurate customer and sales information in our internal systems Assist in the preparation of major commercial activities, such as content presentations to senior audiences Coordinate and manage the logistics of client events Help with event organisations, partnership and logistics. You'll need to have: Bachelor's degree and a minimum of 2 years' experience in a sales related role Energy and self-motivation to work in a fast paced and collaborative team; a key to being successful in the role A passion for learning and an interest in energy transition & sustainability related content Client facing experience and the ability to build strong relationships in a sales environment Strong communication and presentation skills in English Proven ability to manage several tasks at the same time, with a rigorous attention to detail Demonstrated continuous career growth within an organisation Appetite to learn and appetite to have impact If this sounds like you: Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to explore about us here: https://about.bnef.com/ Why Bloomberg? We're individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We're interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential. Learn more about our office and benefits: Sydney | www.bloomberg.com/australia Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become friends and ideas become a reality.

We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

A DAY IN THE LIFE OF

The Event Specialist is responsible for a multitude of facets, from event planning, logistics, and sales to execution. You will be the ambassador of our brand, the driving force behind the events programme, creating unique experiences for our target audience, our members and the greater Flexi Group community.

We are looking for a fun-loving, highly energetic and organised individual who is passionate and has an entrepreneurial mindset to drive business.

This individual will oversee multiple events across our spaces from start to finish, going above and beyond to ensure weekly and monthly events run smoothly.

ADMINISTRATION AND FINANCE

• Build a series of engaging and diverse events as per our event categories, Business, Community-Bonding, Entertainment and Wellness, to contribute to the growth of creative communities. 
• Working alongside the Head of Operations to set the Annual Community Events Calendar, including reporting and forecasting the total of events and the results for each quarter.
• Guide the Community Team to fill up their location’s event calendar and follow the 8-week workflow to ensure they achieve success. From brainstorming, reaching out to potential collaborators, event promotion and overseeing execution plans.
• Ensure meeting rooms are booked on the booking platform. 
• Support with creating quotes and invoices to vendors and collaborators where necessary and ensure that payments are made. 

EVENT EXPERIENCE AND OPERATIONS 

• Meet with event organisers, members or potential members to understand their needs to coordinate the team and conduct event tours to showcase the space. 
• Record and manage all event leads on the system and use the data for marketing outreach.
• Frequent onsite event support where needed, support the Community Teams to lead the events and assist in any way to ensure smooth execution.
• Liaise between the Community Teams and Marketing Team to strategise on creative events promotions to boost event reach and attendance.
• Conduct regular check-ins with each location - debrief on hosted events, advise to improve event performance and execution efficiency and offer support on upcoming events.
• Oversee and execute events on the day, ensuring every team member knows their role and when they should take breaks, every event organiser knows the run of the show, and every guest has their expectations exceeded.
• Ensure the location is ready prior to an event, including moving furniture, room layout and set-up, catering and crockery preparation, space resetting and cleanliness, etc. 
• Meet with event organisers, caterers and guests to ensure that they are familiarised with the space and have the tech set up for their event; assist with troubleshooting technical issues, equipment is set up, and wifi details are shared.
• Follow up with event organisers after the event is held to continue the relationship and gain feedback and action learnings.

SALES AND PARTNERSHIPS

• Streamline the process of private events by identifying and improving all possible touch points - from the method of receiving and collecting information, assigning to location teams, passing on for execution, and following up.
• Manage all incoming private event space rental leads and coordinate with the Community Team to confirm bookings and arrangements.
• Analyse private events sales performance on a monthly basis and work closely with the Marketing Team to create packages and promotions for private event spaces.
• Outreach in social events or related functions on behalf of our brands to attain more leads for event bookings.
• Outreach to potential partners to build up brand awareness and benefit community engagement.
• Liaise with suppliers and vendors and negotiate prices to ensure profitability with events. 
• Meet with catering suppliers to have menu options to provide guests with menus to suit various needs and occasions, i.e. standing canapes, drinks reception, lunch catering, etc. 

TECH SUPPORT

• Knowledge of all tech and AV on-site to support members and guests with set-up and troubleshooting.
  Assist with troubleshooting printers, equipment in meeting rooms, etc. and liaise with IT support if needed. 

PEOPLE

• Train new Community Team hires in event processes, planning and execution.
• Work closely with Community Teams to create best practices that help build a more robust and more thriving community.
• Manage timelines and schedules for those working events: Barista, catering, adhoc team members, community team.
• Be the go-to person between Community Teams and Marketing Team to ensure Community events and Private events are both marketed via various platforms effectively.
• Work with the Country Manager to reinforce locations to make progress with events planning on a regular basis.

EXPERIENCE AND REQUIREMENTS

• Two years experience in a customer-facing position, ideally within entertainment and events.
• Personable with strong verbal and written communication.
• Exceptionally organised with the ability to multitask.
• Thrives under pressure and is solution-oriented.
• Reliable, self-driven, with the ability to work with teams and independently.
• University Degree in Events or a related field is an advantage.
• Proficient with Google Drive and Sheets.
• Good business acumen.
• Ability to manage critical situations and take action quickly.
• Prior experience in coworking, a startup business or Events would be an advantage.

WHAT WE OFFER

• Competitive salary reflective of your growth
• Variety of discounts across our growing industry partners
• A comprehensive training academy to support your growth and longevity with us
• Education allowance to support external training 
• A fun, dynamic working environment, working with a diverse, world-class team
• Regular team and community events based on our four event pillars: Business, Community-building, Entertainment and Wellness
• An extra day of leave to celebrate your birthday
• An annual dedicated day to volunteer at a charity of your choice