Swell Stays, a fast-growing Holiday Home Management Business, is on the lookout for an ideal candidate to join our vibrant and driven team.

We offer a Front of House/Guest Services position where you will manage all guest inquiries, handle complaints, provide concierge services, and act as the primary point of contact for guests and homeowners reaching out to Swell Stays.

This role operates from 8:30 am to 4:30 pm, five days a week. (We might consider a four-day workweek for the right candidate.) Additionally, you will be part of an on-call rotation, addressing urgent guest inquiries or emergencies outside office hours (typically once a month from Monday to Friday).

We're seeking:

Highly organised individuals with an eye for detail
Empathetic, friendly, and independent workers
Strong communication and customer service skills
Excellent multitasking abilities and time management
Local knowledge of the tourism industry
Willingness to learn and collaborate within a team
A strong work ethic with a proactive attitude
We are seeking a candidate who has a minimum of two years' experience as a Customer Service Manager

While we prioritise character over experience, preference will be given to candidates with prior high-pressure environment experience.

If you believe you possess the qualities required for this role, please apply via the provided link.

Note: Applications must include a cover letter to be considered. No phone or walk-in applications will be accepted.

Salary between $70 000 and $75 000

We look forward to receiving your application!

Job description:
We are currently seeking an experienced and passionate Retail Manager who
can work within a dynamic and high performing environment to join the team in
Proactive NSW Pty Ltd.
Key duties will include but not limited to:

The Role:
1. Manage all aspects of the store to maximize sales results and customer
experience.
2. Organizing all store operations and allocating responsibilities to
personnel.
3. Develop marketing strategies, such as sales promotions and advertising
campaigns to attract new customers.
4. Manage budgets/expenses, analyze and interpret financial information,
and monitor sales and profits.
5. Develop and implement an intuitive and efficient marketing strategy to
promote the company's services.
6. Scheduling staff, assigning tasks, and managing employee performance to
ensure that the store is adequately staffed and is meeting performance
standards.
7. Ensure standards for quality, customer service, and health and safety are
met.
8. Developing and arranging promotional material and in-store displays.
9. Actively networks amongst the community to encourage loyalty and
understand customer/ community needs.
10. Deal with complaints from customers to maintain the store’s reputation
11. Develop and implement an intuitive and efficient marketing strategy to
promote the company's services.
12. Undertaking store administration duties such as managing store budgets
and updating financial records.
13.Monitoring inventory levels and ordering new items
14. Monitor sales transactions and ensure sales procedures are followed
properly.

Key Requirements:
1. Minimum of 3 years experience in relevant field is required
2. Outstanding communication skills and attention to details.
3. Strong leadership, training, and motivational skills with excellent
communication
4. Availability to work hospitality hours
5. Ability to manage conflict, remain calm under pressure, and work
unsupervised
6. Experience working in a customer-focused, high-volume business
7. The aspiration to be your own boss running a high-volume retail business

Salary: 
$70,000-75,000 salary annually Exclusive of superannuation

Please forward Resume to [email protected]

Please note we can only be in touch with shortlisted applicants.

Provide leadership and direction to Pathology Queensland phlebotomy staff in the Rockhampton Group Laboratories (Rockhampton, Gladstone, Emerald and Longreach), with a high level of initiative to achieve identified outcomes within Read More...

Click here to view more detail / apply for Phlebotomy Manager, Queensland Health

As one of Australia’s largest poultry producers, Baiada is well known for its production of premium products including the much-loved Steggles and Lilydale free range brands. With a passion for Read More...

Click here to view more detail / apply for Poultry Process Workers

About the role:

Individually, you will be responsible for generating recruitment opportunities for a contracting practice area, specializing in the Finance & Accounting sector. As a key, senior member of the team, you will also hold management and development responsibility for your respective direct reports. You'll be responsible for furthering the brand awareness and service offering of Robert Half. For candidates, you will manage the full talent lifecycle, from initial pre-screen to internal interview, through to finalization of permanent or contract placements. For clients, you will be responsible for new business development activity; maintaining and developing existing relationships, job order generation, understanding their requirements and advising and recruiting; accordingly, to include interviewing, presenting of profiles, negotiation of salaries and fees and post-placement care.

Your responsibilities will include:

Demonstrating incremental growth of personal monthly performance and provision of quality customer service

Leading your own business development endeavors and candidate acquisition

Creating and maintaining a productive sales culture demonstrating inclusive leadership behaviors

Growing your network to develop new business relationships and managing key accounts

Building a talent pool and candidate pipeline

Conducting all stages of a talent solution for your customers

Understanding and analyzing the market and sharing trends

Who you are:

You are passionate about what you do and demonstrate both drive and resilience. You enjoy working collaboratively in a high-performing environment and are keen to pursue a career in a consultative and solution-orientated business. You embrace the training opportunities available and take ownership of developing your career. You are a critical thinker who can make quick, agile decisions with a determination to achieve the best outcome for all. The characteristics that make our consultants successful include:

A naturally inquisitive approach to life and an appreciation for diverse perspectives

Well-developed interpersonal, influencing, and communication skills

A desire to work collaboratively

An eagerness to embrace and learn new technologies

The ability to adapt in an evolving environment

An ethical and growth-oriented mindset

Strong relationship and stakeholder management skills with a demonstrated ability to work with leaders at different levels of seniority

A natural agility to move fluidly and flexibly between tasks, demonstrating resilience

Experience required:

3+ years of business-to-business development experience and/or working in a talent solutions/management recruitment role.

Must have a strong desire to build a career in business development by using proven closing skills and the ability to build client relationships.

A combination of business development and account management skills are required.

Ability to multi-task and persevere in a fast-paced dynamic environment with a sense of urgency.

Must have a proven track record of success and be a competitive and self-motivated individual.

What's in it for you?

Flexible working options and an early Friday finish

Wellness initiatives, including an in-house mental health platform, EAP, and a monthly wellness calendar

Industry-leading learning and development programs, including tailored career development and national and international mentorship programs

Access to the best technology to enable your success as a consultant, including a laptop, Salesforce, DOMO, various job board access, and the best tech infrastructure and marketing in the industry

Annual national and international recognition events, regular team and branch-centric events throughout the year

Opportunities for career mobility across our global network of offices

Our commitment to diversity, equity, and inclusion is demonstrated through our policies and programs, including employee network groups, and we offer progressive leave policies, paid charity leave, and loyalty leave

Our Corporate Social Responsibility initiatives include a matching gifts platform, Happy Hours Volunteering, and CSR committee

APPLICATION & ELIGIBILITY:

For international applicants, you will require legal rights to work in Australia on a full-time basis. If you have the necessary experience in the recruitment field (5+ years as a minimum) and thus qualify for employer sponsorship, Robert Half Australia is in a position to consider you for this vacancy. Our organisation has a track record of obtaining work visa's on behalf of international employees and can provide you with more information regarding the process and typical timeframes associated with securing necessary work visas. For more information, please visit: Temporary Skill Shortage visa (subclass 482) (homeaffairs.gov.au)

At Robert Half, we know that our greatest strengths come from the people who make up our team. For us, inclusion and diversity are ingrained in who we are today. Our work is far from over. We continuously push for better. We empower our team members to make an impact on our business and in the community. We foster a culture that is unconditionally inclusive, and in return ask that our people contribute all their differing perspectives, ideas, and experiences for one common purpose: to advance the way people live and work.

About Toshiba
Toshiba International Corporation (TIC) was established in 1978 in Sydney, and is a wholly owned subsidiary of Toshiba Corporation, Japan. We deliver solutions to Australia’s Energy, Mining, Industrial and Social Infrastructure Sectors by combining local engineering & implementation with Toshiba’s global technologies. Our activities include energy and industrial product sales, engineering, project management, on-site installation, construction and maintenance works.
TIC enjoys a well-deserved reputation in Power Generation, Transmission & Distribution for products of high quality, reliability and longevity. Our Energy product range includes Generators, Turbines, Transformers, Battery Storage Systems, Digital Asset Management and emerging technologies such as Hydrogen Systems. Toshiba is innovating these products into solutions that enable a low carbon future, of which we are honoured to be a part.

Role Summary

Toshiba is seeking a Site Manager to work within its Projects and Construction Team in our Energy Systems and Services Division (ESS). The role involves managing project works on our customer power generation sites.
Typical duties/responsibilities may include, but are not limited to, the following:
• Ensure Safety is managed as the highest priority on our project sites
• Manage the Toshiba project team on site including engineering, supervision and trades labour to carry out project and maintenance activities
• Manage and report on site installation progress and schedule, including variations to schedule and manage delays.
• Ensure Toshiba site and financial systems reporting systems and tools are completed and adhered to.
• Manage timesheets for labour and track/allocate hours against workorders.
• Schedule and manage sub-suppliers and contractors to ensure the financial objectives of the works are achieved.
• Prepare and document non-conformance reports and track resources used in addressing these non-conformances.
• Work with the Sales on estimating project tenders for site works
• Ensure that work is performed in accordance with quality, health and safety requirements.

Requirements
• Significant, demonstrated experience in a similar role as an infrastructure construction site manager.
• Strong project and staff management experience
• High level of IT skills including the Microsoft Suite of products and financial database ability
• Degree or Trade qualification
• Power Generation experience will be highly regarded.
• Ability to spend periods away from home whilst mobilised to the project sites – this may be up to 6 months per year depending on project workload.

On behalf of our client Prendiville Group, we are advertising.
West Australian family owned Prendiville Group, operates 21 iconic tourism, hospitality, and entertainment facilities across three states. Our businesses are represented in a host of different environments, from the sanctuary of Broome, the blue waters of Rottnest Island, swan valley and southwest vineyards and Port city of Fremantle.

The Brisbane Hotel is an iconic West Australian hotel. This position provides a great opportunity for a passionate and committed hospitality service driven professional to lead this high-profile venue.

Applicants will need to demonstrate:
• Proven experience and track record in General Management.
• Highly skilled in Food and Beverage operations delivering innovation and high standards.
• The ability to deliver a strong service culture through employee mentoring, guidance and development.
• Outstanding organisational and leadership skills.
• Create an operating environment that assures consistent guest satisfaction and experiences.
• Embrace local community through active engagement and business support.
• Ability to analyse, interpret and produce effective business solutions.
• Ability to execute a range of marketing activities.
• Proficiency in financial administration, budgeting and profit & loss reporting.
• Ability to communicate in an articulate and effective manner at all levels.

This position is offering high level remuneration and future career opportunities with the Prendiville Group.

Skills and Experience:
• At least 3 years relevant working experience at Manager level.
• Excellent management and team leading skills.
• Eyes to details and culture awareness.

If you have the required expertise and you are seeking to join a dynamic WA hospitality group then we wish to speak with you.
All applicants are treated with privacy and confidentiality.

Salary: $100k per annum.

Momento Hospitality About the Role The Governor Hotel boasts an energetic and dedicated leadership team who are looking for experienced Duty Managers across our busy venues to work directly with the GM and Licensee.   We require people who are passionate about food, customer service and who has the skills to manage a shift juggling the needs of staff, patrons and the business (working weekends, and nights comes with the territory). You will be working one on one with the General Manager and the Leadership team to set and achieve the financial and organisational objectives of the Venue. Benefits to You Attractive remuneration and incentives A strong team & family culture that recognises and rewards you for your efforts A business that will invest in the tools and equipment you need to succeed Ample opportunities for training and career growth in an expanding company Staff discount of 30% off food for you and your family & friends across all of our venues A yearly red carpet event (Momento Star Awards) where we all come together and celebrate! Your Tasks and Duties Include Managing venue ambience Providing outstanding customer service to all guests  Ensure a friendly, tidy, appealing and safe environment for all customers Supervision of all venue staff ensuring work standards are followed and all service staff are productive and fully utilised at all times Ensure house policies and procedures are followed and in accordance with any legislative requirements Assist with the training of new staff in line with induction, training guidelines and standard operating procedures Promote the business and function services to potential clients Ensure cash policies and procedures are followed on shift including but not limited to banking, safe and till balances, counting and accurately entering figures in the database Rostering and wage management as required What You'll Need to be Successful Experience in a similar role in a high volume, fast-paced hospitality venue. The ability to lead and inspire action from others. Excellent administrative and organisational skills. Excellent product knowledge, across all departments. Food, Beverage, TAB and Gaming. Excellent understanding of all facets of Hotel Management, including compliance, rosters/labour management, safety and stock control. Current RSA, RCG and First Aid certifications are essential. About Company Momento Hospitality is a leading hospitality provider and the recipient of numerous industry awards. Founded 40 years ago, the company now owns and operates 10 venues across Sydney city and the Northwest. Momento's success is due to a strong community focus, the highest quality food & beverage and a focus on creating great memories for their guests. Salary: $67000-80000 Job Publish: 04-12-2023 Job Expire: 03-01-2024 Please click to View more detail / apply .

Engineering Manager – Renewable Energy Project   Perth based permanent role  First project of its kind in Australia  Your opportunity to make a Read More...

Click here to view more detail / apply for Engineering Manager

We are in search of an enthusiastic and proactive Process Control Engineer to join our incredible team.

You will be working with a highly experienced team of talented individuals from multiple engineering and business disciplines, with an excellent opportunity for learning and career development in a role that offers constant challenge and innovation.

If you are a motivated team player who likes to take on challenges and grow with a company, then this is the role for you!

Skills, Knowledge & Requirements:
- Min 3 years’ experience in a similar role
- Perth WA based, with potential FIFO work required.
- Experience in programming/maintenance of control systems platforms (DCS or PLC) platforms including and not limited to Yokogawa (highly regarded), ABB (highly regarded), Emerson, Foxboro, GE PME, Allen Bradley ControlLogix, and Modicon Quantum
- Experience in programming/development of SCADA systems including Citect, FactoryTalk View, Ignition SCADA (highly regarded), etc.
- Experience in data management platforms (historian systems for data extraction and analysis) for industrial operations including OSI PI System (highly regarded)
- Operational experience with fixed plants and or mobile plants is highly regarded
- Experience working closely with control room operators and site operations
- Experience with commissioning activities
- Ability to analyse process data to determine ideal solutions
- Desirable relevant experience working within the mining and resources sector.

Key Attributes
- Positive attitude towards change
- Able to work effectively with minimal supervision
- Embraces challenge
- Innovative thinker
- High attention to detail
- Strong verbal and written communication skills
- Strong interpersonal skills

Roles may require site work and night shift rosters.

Remuneration range plus super is $100k - $130kpa

Click the Apply button to submit your application.

Position Title: Engineering Project and Service Manager - Hydropower
Position No: SYD00001
Department: HYDRO
Reporting to (D&C)1: Managing Director
Reporting to (FLM)2: Director – Service and Rehab Australia
Location: Sydney NSW 2000
Location type: On-site/Office based with travel
Employment Type: Full-time Contract


ABOUT ANDRITZ

The ANDRITZ GROUP is a global market leader in the supply of plant, equipment, and services for hydropower stations, the pulp and paper industry, for solid/liquid separation in the municipal and industrial sectors, the steel industry, as well as for the production of animal feed and biomass pellets.

Headquartered in Graz, Austria there are approximately 28,000 employees world-wide.


JOB PURPOSE STATEMENT:

The objective of this new role is primarily to manage the supply and services of Electrical (E) and Mechanical (M) equipment package with the Andritz Hydro project team, JV partners, subcontractors and customers. This includes project, service and O&M business in both sales activities and proposal management as well as order execution.

- Conduct detailed contract review and coordinate progress meetings with all stakeholders
- Secure in full- and on-Time delivery of the components to the customer and achieve all associated milestones in the program
- Support the Service Hydro team in the bidding phase, sourcing, and installation activities
- Maintain close collaboration with the global project team (across multiple time zones)
- Deliver a best practice OHS&E attitude and performance


VALUES

Andritz employees are expected to consistently display the Andritz values of:

- Integrity (Ethics/ Transparency/ Compliance)
- Respect (Responsibility/ Fairness/ Respect/ Teamwork/ Performance
- Reliability (Respect/ Customer Orientation/ Quality)
- Sustainability (Environment/ Safety)


KEY RESULTS AREA

Project Execution 50%

Responsibilities:
- Coordinate our total supply and service package with the customer(s)
- Maintain close collaboration with all stakeholders regarding project progress and scope of supply
- In coordination with the project team, discuss and resolve contract related concerns with the customer(s)
- Monitor customer service, invoicing, expenditure, payments and administration costs
- Conduct regular review of contract requirements and communicate any variations
- Ensure timely and accurate completion of sales/service activity and customer reports (Weekly, Monthly or Annually as directed by Management)
- Coordinate activities in accordance with all local requirements and regulations, to ensure a smooth supply performance to the customer
- Manage specific Australian Standard (AS) requirements with the project team
- Identify and report any inconsistencies, hazards or risks (including proposed resolutions), to the project team
- Deliver and support excellence in OHS&E according to AS4801 and any other relevant standards
- Ensure accurate and thorough documentation of customer interactions and activities including the maintenance of accurate customer contact list and visit reports

Sales and Proposal Management 50%

Responsibilities:
- Develop competitive supply and service concepts in consultation with global experts within Andritz
- Develop competitive Operation & Maintenance concepts for maintaining power generation assets and synchronous condenser plants
- Elaborate appropriate technical solutions to satisfy customers’ needs
- Use product and technical knowledge to prepare estimates and tenders in accordance with sales and pricing policy
- Support the development of the local procurement concepts, a reliable local transport and logistics network and a local equipment installation program
- Negotiation with sub-suppliers and customers on behalf of Andritz Hydro
- Remain informed and up to date with regard to Industry related news, competition activities and product knowledge (Market Intelligence)
- Continuously and actively develop personal skills and knowledge relative to performance obligations
- Establish and develop the appropriate sales/service strategy for the sales of engineering services, supply contract for mechanical and electrical equipment in the Hydropower industry throughout Australia
- Identify new opportunities, promote new technologies, and/or replacement or modernisation of machinery and parts
- Respond to requests for sales opportunities through the development of proposals including bid formulation, reviews, approvals and submission, in consultation with key stakeholders
- Post proposal submission, assist with contract negotiations, reports on bid progress and ultimately, transition successful bids into implementation – all in consultation with relevant parties


KEY MEASURES:

Primary:
- Delivery (In Full and On Time) of agreed project outcomes
- Delivery on actions arising from meetings with the energy utility(s)
- Delivery on actions arising from meetings with the internal project team (off-shore)
- Delivery of actions on Service and Spare Parts and O&M Business
- Management and support of a proactive OHS&E delivery in accordance with contractual, regulatory and ethical standards
- Compliance to local company policies and guidelines

Secondary:

- Assist in the development and support of National sales opportunities for Andritz Hydro
- Develop and maintain key relationships with all stakeholders


OUR OFFER

Meaningful Work – ANDRITZ remains forefront of future engineering technologies and is committed to successfully delivering innovative, high-quality, environmentally responsible solutions to our customers, shaping the future we live in. Why are we so successful? Because we are passionate and love what we do!

Full Project Involvement – Working both locally and globally in a variety of key industries, our employees follow their design throughout the entire project lifecycle: from the initial concept, right into the field for commissioning. Employees and customers are both direct benefactors of this “total commitment” approach.

Professional and Personal Growth – As we continue to innovate and grow, so do our employees. From challenging and innovative work assignments to structured training programs, ANDRITZ provides employees with countless opportunities to grow their knowledge and be the best both professionally and personally.

Flexible Opportunities – ANDRITZ understands that life is a dynamic balance between personal and professional and believes that a successful and fulfilling career varies between people, so we offer a broad range of flexible opportunities.

Working Location - We offer a highly attractive office environment in the centre of the CBD in Sydney, close to the Sydney Harbour, coffee shops and various food courts.


CANDIDATE REQUIREMENTS & ATTRIBUTES

Education:
- Bachelor and/or Master’s degree in Mechanical or Electrical Engineering

Experience:
- At least 8 years demonstrable experience in senior technical roles in the in the Hydro sector, combined with successful project management/service management and execution experience.

Technical Competencies and Skillset:

- Project management/service experience with Hydro power projects or similar
- Extensive product, technical & field knowledge of the Hydro portfolio or similar
- Experience in Operation & Maintenance of power generation assets
- Experience in rotating equipment
- Experience with statutory licences, principal contractor role, and working permits
- Advanced knowledge of the MS Word, MS Excel, MS PowerPoint and MS Project
- Knowledge in an ERP system of advantage
- Ability to plan and manage your work effectively towards achieving objectives.
- Commercial & entrepreneurial awareness
- Good planning, communication & coordination skills
- Customer service orientated
- Takes ownership & initiative
- Fluency in German highly regarded

Note: This position description is not exhaustive. It represents the general position functions

Immediate start available
Join one of the most progressive restaurant groups in Australia
Work with industry's best
Salary from 60-90K+

About the Opportunity:

Looking for the industry's best Managers to join our growing team.

The Ideal Candidate Must Have:

Must have restaurant management experience
Exemplary leadership with focus on staff development
Exceptional service skills and guest focus
Solid understanding of management practices
Highly adaptable and able to perform in high-pressure service periods
Proven ability in building effective relationships
Organisational and time management skills
Strong business acumen
Understanding of financial budgets/targets
Experience using Riteq (or similar Time & Attendance system), H&L, and proficiency in Microsoft Office suite
Excellent communication and presentation
Able and willing to work weekends, public holidays, opening and closing shifts

About LUCAS Restaurants:

Home to Australia’s most beloved and acclaimed restaurants, including Chin Chin Melbourne and Sydney, GoGo Bar, Kisumé, Hawker Hall, Baby Pizza, Yakimono, Society and Grill Americano. Australian in our approach and unbound by dining traditions, creating venues and experiences to be shared with others.

Working with LUCAS Restaurants:

People are at the core of our success and our culture goes beyond our workplace. In addition to a competitive salary, you will enjoy free crew meals, a 50% discount across our venues, retail and wellbeing benefits and development opportunities to support and grow your career. Hospitality from the heart and respect for all defines our guiding values - we call it LUCAS Hospitality.

Interested?

Sound like you? Then click “Apply” and submit your current CV and cover letter.
If you would like to have a confidential discussion about this role or have any questions, please contact the Talent Team on 03 9223 7320 or email [email protected].
For more information on what it’s like to work at LUCAS Restaurants, visit www.lucascareers.online.

Make LUCAS Restaurants your next career move.

This is a role at VMLY&R Agency which is part of the WPP network.

No experience required

Job Type: Full-time

Salary: $80,000.00 to $110,000.00 /year

Location: Office location will be determined dependant on the right applicant, as we have offices based in Sydney, Melbourne, Adelaide, Perth and Brisbane

We are looking for a Social Media Manager. This is a great opportunity for an experienced and passionate Social Media marketing candidate to grow their career and learn from the best. The Social Media Manager will manage clients’ social presence and ensure all relevant communication, across the business, is supported on key social platforms to effectively engage varied client segments.

Responsibilities:

• Managing the social media marketing strategy for our clients on various platforms
• Execution of all social media activities for our brand and our clients.
• Communicating in a professional, but unique social media “voice” for each client; directly aligned with the clients’ thought leadership and content platform.
• Creating social media campaigns and calls-to-action that drive target buyers to client sites
What we are looking for:
• Someone with solid experience in Social Media Marketing (agency or client-side)
• Someone with an inquisitive and strategic mindset who is interested in how consumers behave and interact online
• A talented wordsmith who understands how to create engaging copy for various social platforms
• Someone with an eye for detail and a passion for content creation and planning

You’ll need to have:

• A strong understanding of popular social networks – design, functionality, users
• Demonstrated understanding of social media management guidelines and the role of social media and its effects
• Proficiency in social listening tools
• High attention to detail with excellent verbal, written, and presentation skills
• Experience in summarising insights and conversations to create actionable, client-facing reports that lead to optimisation

Summary of role requirements:

• Flexible hours available
• No experience required for this role
• Working rights required for this role

Please apply using the link below. Only successful applicants will be contacted for an interview.

About Us:
Entertainment Partners is a global organization that has been a trusted production partner to the entertainment industry for over 45 years, helping clients create and produce great shows, choose the best production location, forecast, manage and track expenses, and pay crew and talent. As a global leader in entertainment payroll, production finance and production management solutions, EP delivers integrated, digital solutions to support every phase of production. EP brings together background casting and digital production technology with the Casting Portal, the leading SaaS-based platform that has transformed the way background actors are found, hired, managed and paid, and the iconic and legendary Central Casting.


Job Summary:
The Studio Payroll Success Manager (SPSM) provides superior external client service by taking personal ownership and accountability for the success of EP’s clients at the production level focused interactions with the production and payroll accountants. The SSM is accountable for educating these key client personas on cases related to show level queries either directly or escalated through studios, the use of EP’s Accounting, Start and Timecard products, associated payroll workflows and access permissions. Will build and manage an EP payroll team dedicated to the processing of the payroll on large studio jobs. Effectively researches the key show personnel to understand their training and onboarding needs. Maintains product familiarity and learns new functionality to ensure all users are proficient/efficient and maximizing the efficiency between production and EP personnel.


Key Duties and Responsibilities:
- Build and manage the capacity of the payroll team to ensure the timely turnaround of weekly production payrolls and to ensure the accuracy of pays and reporting.
- Be prepared to run payrolls together with the team to ensure that deadlines will be met.
- Improve EP’s ability to ensure Production and Payroll Accountants are successful users of our products and users (increase retention through proficiency and adoption of products and services, etc.). Research and review Prod. Acct. history to inform adoption and training plan.
- Perform Needs Assessment leveraging information from sales process, AM knowledge sharing, client interviews and research to gain an in-depth knowledge of users’ key business needs, internal operations and insight to areas of key client value.
- Enhance client relationships through extensive knowledge of the capabilities of each of the key roles
and individuals at the production level
- Engage with client AM team and Accountants to develop and maintain a thorough understanding of the
client's workflow and business process and ensure Accountant success and satisfaction with EP’s
product and services.
- Establish and execute a Production Success Plan that identifies key areas of need and associated solutions. Focusing your and EP business efforts toward clients that are most able to decide or influence their organization toward building and/or maintaining ongoing relationship with EP.
- Provide superior in-depth application support for all current and future EP Products related to key personas (primarily Production and Payroll accountants)
- Collaborate with clients, guiding them through software program issues and providing navigation
assistance for any area of the company
- Provide Onsite support that includes potential travel outside of state.
- Review show payroll setup before released to client to ensure set-up success and accuracy
- Educate on product releases
- Track and remediate SLAs missed
- Delivery of product feedback back to product teams
- Track all client interactions and correspondence in Salesforce (i.e. meetings, calls, trainings, requests), provide reporting such as Call Logs and other client reports
- Proactively monitor and manage client satisfaction and service delivery by anticipating potential service problems, respond as needed after TSAT, CSAT and NPS responses are received, reviewing Support cases and show health
- Escalate production issues as needed, ensuring that all involved parties are informed of an issue’s current status/resolution
- Attend as needed account team meetings designed to review the "state of the client" and provide updates as needed as to the status of production-specific adoption efforts and open cases
- Assist leadership in creating and delivering operational plans based on best practices and process efficiencies
- Perform post-show analysis including review of Production Accountants who fail to continue with EP’s products. Create Develop outreach plan.
- Contribute to team’s growth and development, by serving as a mentor and support resource to others on the team in support of the client
- Share best practices
- Create Knowledge Base articles and documentation
- Ensure processes are updated as processes evolve
- Support management with various team and department projects
- Maintain market expertise and act as Accountant advocate within EP
- Other duties as assigned


Qualifications:
- Bachelor's Degree preferred or industry/job experience equivalent
- Minimum 10 years prior relevant experience, in client service, account management, or client relationship preferred
- Entertainment industry experience preferred, specifically entertainment Production experience
- Experience working with and training enterprise software solutions such as Cost Accounting, Budgeting, Scheduling or a related field
- Knowledge of customer service and account management principles and processes with a particular focus on the Entertainment sector
- A successful track record as a Client Success Management, Enterprise Software Trainer, Senior Support Technician or Account Manager
- Knowledge of general business and management principles including planning, resource allocation, human resources procedures, leadership techniques and operations.
- Ability to demonstrate professional demeanor under various circumstances
- Ability to develop lasting professional relationships with clients
- Creative client focused problem-solving skills with high degree of diplomacy
- Motivated, goal oriented and persistent
- Strong written and verbal communication skills with client facing acumen
- Ability to collaborate and work with team and other departments effectively
- Ability to project plan and operationalize efficiencies
- Ability to influence multiple audiences
- Analytical, decision making, critical thinking
- Technical competence (understand software, hardware, networks, etc.)
- Proficient in Microsoft Word, Excel, Outlook, Salesforce
- In-depth knowledge of the Entertainment industry


Work Conditions:
- Hybrid work
- Must be willing to relocate
- Conditions are normal for an office environment

SHUK Pty Ltd trades as a café/restaurant with the menu directly influenced by Middle Eastern and Mediterranean cuisines. Taking inspiration from the Hebrew meaning of market place, we are located in Bondi, Chatswood & Elizabeth Bay and have quickly become one of the favourite meeting places for locals and tourists alike. We offer an incredible array of Israeli/Mediterranean delights for breakfast, lunch and dinner and use the freshest produce and dishes that promise a flavour of Israel mixed with modern favourites.

We are seeking for a full-time  Restaurant Manager  to join our team.

Your responsibilities will include:

· Opening and closing the Restaurant, including management of staff arrivals and departures for shifts

· Restaurant concierge, ensuring customers are greeted and seated appropriately, taking reservations from customers

· Liaising with chefs on each day’s menu and fulfillment requirements

· Recording stock levels and ordering stock, if required, in conjunction with chefs

· Handling of day-to-day financial transactions, opening and close cash register

· Maintaining standards of cleanliness and hygiene protocols Managing maintenance of restaurant equipment including furniture

· Menu planning and pricing, regularly assessed in conjunction with chefs and management

· Assisting with staff selection process, including interviews and on-the-job training

· Providing appropriate service to customers, handling compliments and complaints

· Generally overseeing the restaurant functions and resolving any issues, reporting to management where necessary

· Managing special functions held by the restaurant

· Managing staff meetings

· Ensuring Occupational Health & Safety (OH&S) policies and procedures are followed by all Café staff

· Ensuring health regulations are upheld and the health regulation record is kept up to date and in order

· Inspecting dining facilities to ensure they comply with health regulations and are in suitable, clean and functional state for customers

· Assisting staff by order taking

· Communicating with and maintaining a good working relationship with management

To apply for the role, you must have the following:

· At least 3 years of work experience in the field

· Strong restaurant management skills

The salary for the role is between $70,000 - $85,000, depending on experience.

This is a role at VMLY&R Agency which is part of the WPP network.
Planning Manager
Salary: $75k-$90k
Location: Office location will be determined dependant on the right applicant, as we have offices based in Sydney, Melbourne, Perth, and Brisbane.
About the Role:
WPP AUNZ are looking for a Planning Manager to join their vibrant CBD office working with some of Australia’s most iconic brands. You will be responsible for leading the client relationship and delivering the highest quality communication strategies. In this role, you will be the interface between the client and the agency and is responsible for fully understanding their business, interpreting their communications planning and implementation needs.
You will be in charge of leading and managing a team across Strategy and Planning, Investment and Digital to produce integrated recommendations across all media channels. You’ll be focusing on dynamic, fast moving and innovative client account.
3 best things about the job:
A fun environment that gives autonomy to shape media campaigns following your directions Working with a group of high performers, you’ll manage a team of strong managers and executives. They only need you to go from good to great. A culture that perfectly blends, excellence, fun and a real focus on the well-being of the people.
Measures of success –
In three months:
• Built good relationships with your team and helped them deliver even better work
• Gained trust from the client and impressed with your contribution to the work
In six months:
• Managed and delivered campaigns that have a high and innovative standard
• Identified ways to improve processes on the account and delivered
In 12 months:
• Delivered commercial growth with the support of the team.
• Inspired and developed your team into one of the best team in Australia
Responsibilities of the role:
As a Planning Manager, you’ll be working towards:
• Full integration of media channels and integrated strategies
• Integration and development of your team.
• Improvements in ways of working, processes and commercial growth with the support of the team
• Awards winning campaigns
• Performing to your full potential in a very empowering environment
This is a big role with high visibility and a great opportunity to shine in a fast-growing agency. This will enable you to let your creativity speak, create and design media strategies and see them through. Give a boost to your career and get in touch for a chat and the detailed job description.
What you will need:
• Media agency experience
• Strong understanding of media planning and buying, from offline to online, paid to earned media and media strategy
• Experience in team management
• Drive and enthusiasm
• Pride in your work and responsibility as a team leader
• To love working in a media agency who empowers people to be who they want to become and deliver amazing work
Summary of role requirements:
• Flexible hours available
• No experience required for this role
• Working rights required for this role
Please apply using the link below. Only successful applicants will be contacted for an interview.

Goway Travel Pty Ltd seeks an experienced Sales professional to develop our inbound tourism market from French-speaking regions.
This role is based in our Sydney office and remote working within Australia may be considered for the right candidate.

Key responsibilities include but are not limited to:
• The position will be responsible for the development and expansion of the French speaking market through targeted sales and development strategies.
• Analyse key market customers, understand their requirements, challenges and needs and deliver customised solutions.
• Use information gathered through market research to identify key solutions and communicate these strategies to all sales staff.
• Develop a strong set of sales strategies and set targets to maximise business

Skills and Experience:
• Minimum 5 years’ relevant experience
• Proven Sales and Account Management experience including target setting and sales growth
• Experience in Australian and New Zealand inbound tourism, including trade show attendance
• Incentive and/or VIP tourism experience
• Desirable - Fluent French language skills

Cho Cho San is a re-imagining of the Tokyo Izakaya for the Sydney market. We aim to bring the high energy of Tokyo to the heart of Potts Point.

The guest experience is the heart of what we do so we are looking for people who are committed to providing great service and hospitality and the ability to lead people to give the same.

At Cho Cho San we are building a restaurant environment that gives guests a great time delivering quality products that make us a market leader in the industry. We have been awarded a chefs hat every year since opening.

We are looking for an experienced Floor Manager to undertake the following duties:

- Manage the ordering process for food and beverage ingredients
- Participate in regular stock-takes and maintenance of ordering systems
- Provide creative input in our food and beverage program to develop new products and train staff in their execution
- Enforce health and safety standards throughout the venue
- Recruit and select front of house staff members, and ensure appropriate training is delivered
- Provide a superior guest experience by ensuring a high level of guest satisfaction
- Manage the end to end reservation experience from small groups to large scale private events to the highest standard

We will offer:
- Roster flexibility and a focus on work-life balance.
- An open management culture that is based on respect.
- Management training to help you develop and grow into a future industry leader.
- Competitive pay

Requirements:
- A Diploma in Hospitality or at least 3 years in management/ supervising roles in Hospitality
- Has great knowledge and a deep passion for our industry.
- Experience in planning and organising special events and occasions
- Experience in hatted restaurants environment preferred but not essential

Salary: $70,000 - $80,000 per annum plus 11 % super

ACCIONA is a global company, leading in the development of regenerative infrastructure that creates a positive impact on society. Our workforce consists of more than 45,500 professionals, present in more Read More...

Click here to view more detail / apply for Environmental Manager

POSITION SUMMARY
To become the technical SME on Harvest B’s manufacturing processes. To manage projects to improve production efficiency, quality and bring onboard new capabilities.

RESPONSIBILITIES
? Support the production team on shift as the first point of contact for technical problem solving.
? Optimise extrusion, drying and milling processes to maximise efficiency and minimise waste
? Identify, plan and implement process improvements
? Report daily and weekly KPI’s
? Proactively identify and mitigate safety hazards in the workplace
? Train team members to effectively operate manufacturing equipment
? Develop and document manufacturing processes and settings for Harvest B’s products
? Conduct experiments and trials in accordance with documented protocols and record results as required

FOOD SAFETY PROGRAM & MANAGEMENT SYSTEM
? Once implemented, maintain HACCP requirements and related food safety and food standard regulations to manufacturing
best practice.
? Conform to Harvest B’s Good Manufacturing Practices.
? Ensure food presents well.
? Completion and review of relevant Food Safety records.
? Ensure staff presentation and customer service is of a high standard.
? Ensure the production maintenance cleanliness and health standards are being maintained.
? Ensure product identification and traceability is maintained.
? Member of the Recall Committee.

KEY SKILLS
? Strong leadership and communication skills with the ability to plan, initiate and deliver change.
? Clear understanding of maintaining food standards.
? Proven ability to streamline production capabilities and reduce manufacturing costs.
? Excellent oral and written communication skills.
? Excellent computer skills
EXPERIENCE
? 4+ Years experience in a Process Engineering role in Food or Pharmaceutical manufacturing

QUALIFICATIONS
Bachelor's degree in engineering

Salary Offer: $100,000

Are you an Advertising Specialist eager to drive impactful campaigns, shape consumer behaviour, and elevate brands within a dynamic marketing agency? We are seeking a talented individual to join our team and to work with key client contacts to develop a deep understanding of their businesses, achieve sales objectives, and foster business growth. You would be responsible for the management of client relationships, ensuring the delivery of outstanding marketing communications that meet and exceed client expectations. Support the digital marketing team across all elements to deliver a project or campaign, from briefing to production. Participate and foster a culture of excellence and an innovative approach to problem solving.

Key Responsibilities:

· Planning, Development, and Organisation: Devise and execute advertising policies and campaigns aligned with sales objectives. Organise strategic initiatives to deliver relevant and effective and purposeful solutions.

· Strategic Advisory: Provide expert counsel to clients on advertising strategies, enabling the reach of target markets and creating consumer awareness.

· Campaign Coordination: Lead the coordination of advertising campaigns, managing specialised activities like artwork, copywriting, media scripting, and production, ensuring adherence to time and budget constraints.

· Consumer Analysis: Analyse consumer patterns, preferences, and behaviour data to interpret current trends and predict future market shifts.

· Market Research: Conduct comprehensive research to identify potential market demand for new and existing goods and services. Collect, analyze, and interpret statistical information to enhance advertising strategies.

· Business Growth Support: Contribute to client business growth by executing marketing objectives, policies, and programs that align with organisational goals.

· Market Opportunities: Commission and conduct market research to identify opportunities for both new and existing services, offering strategic guidance based on findings.

· Holistic Marketing Advisory: Provide expertise across all facets of marketing, including product mix, pricing, advertising, sales promotion, and distribution channels.

Requirements:

· Proven experience in advertising, marketing, or a related field – at least 2 years -

· Strong analytical skills with the ability to interpret data and trends.

· Exceptional communication and presentation abilities.

· Proficiency in market research techniques and tools.

· Strategic thinker with a creative approach to problem-solving.

· Bachelor's degree or higher in Marketing, Advertising, Business Administration, or relevant field.

Join Our Team:

If you are passionate about crafting impactful advertising campaigns, leveraging market insights, and driving business success through innovative strategies, we invite you to apply for this Advertising Specialist role at our forward-thinking marketing agency.

Annual remuneration: $80,000 + supperannuation

To apply, please submit your resume and a cover letter outlining your relevant experience and how you can contribute to our team's success.

We are committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment.

Application Deadline: COB 29th December

Job Type: Full-time

Salary: $80,000.00 per year

Employer: CITY EXTRA PTY LTD
Job Title: Restaurant Manager
Job Type: Full-time
Location: Circular Quay, Sydney
Salary: $70,000 per year


CITY EXTRA PTY LTD is looking for an ideal candidate will have experience in a fast-paced hospitality environment to work as a Restaurant Manager full-time and must be able to work well independently as well as within a team.

Responsibilities include:
• Oversee day-to-day restaurant operations – plan daily and seasonal menus in consultation with chefs and cooks and ensure high standard of service and professionalism is met
• Leadership and Development of team – supervision of team members, responsible for executing plans for frontline staff development and training in line with restaurants standards
• Organising Events – planning event menus, accordingly, overseeing the running of events
• Maintaining critical standards of product quality, daily food safety and sanitation minimums
• A front of house guru that can deliver awesome service and take our guests through a casual and fun dining experience
• Maximise revenue opportunities and maintain cost control

Essential Skills and Requirements to be successful in this role:

• Experience in similar role directing large numbers of staff is required
• A strong guest focus with excellent communication and customer service skills
• Energetic and driven, able to motivate and lead a team to achieve desired outcome
• Able to see ‘bigger picture’ whilst attending day to day needs to the restaurant
• Have a strong sense of urgency to get things done quickly and works well under pressure
• Positive, happy, and smiling – able to build on the great workplace culture.
• Formal qualification in hospitality will be an added advantage
• Must be able to work shift work in a 24 hour enviroment

The Team
Account Managers are critical members of the Client Services department. Client Services serves as an integral team across the organization, working to build and maintain strong, long term client relationships, through seamless Onboarding, Account Management, Product Support, and Managed Services Operations.

The Role
Account managers are responsible for the end-to-end client experience for the book of clients assigned to them. They are the ultimate owners of the client and responsible for their outcomes. They are both client experts and Enfusion experts to champion their client’s success at Enfusion. Account managers will work closely with client onboarding, product support and technology to deliver value-added solutions and a world-class experience for our clients.

What You’ll Do
- Conduct quarterly meetings with clients to obtain feedback on overall satisfaction
- Manage and maintain client profile details in a centralized CRM tool which includes AUM, strategy, assets traded, end-to-end functions utilized, key stakeholders and third-party relationships
- Proactively monitor client health via scorecards and develop remediation plans when necessary
- Ensure clients are successful in meeting their goals with Enfusion and are in a referenceable state
- Conduct training for clients on software and services to ensure best utilization
- Identify upsell opportunities for new account additions and services
- Assist and remediate contract and billing related queries
- Ensure client’s BAU activities are in good order and all commitments and deliverables are being met by maintaining and reviewing daily client dashboards and closely monitoring open issues
- Act as an escalation point and subject matter expert for any client issues ensuring accurate, organized and timely resolution
- Work closely with client onboarding, product support and technology teams to deliver cohesive solutions that follow industry and system best practices
- Provide consultation on workflows and identify potential opportunities to expand relationship

What You’ll Need
- 5+ years of relevant industry experience (preferably at buy-side, sell-side, admin or competitor) or 3+ years of Enfusion platform experience
- Strong understanding of investment management workflows and operations
- Organized, motivated performer; willing to learn technical and operational competencies
- Ability to cultivate and foster strong relationships with key client stakeholders
- Capable of independently managing clients with effective written and verbal communication
- Strong collaboration & team building skillset
- Ability to manage competing priorities and competent in planning systematically
- Strong problem solver with the ability to break down problems to their core issues and develop pragmatic, workable solutions
- Very strong execution and delivery focus – gets things done

About NRI

Transformative digital solutions take more than IT expertise. They take a partner you can count on. With an eye for precision and the vision to help you progress. Who can move quickly to find the right ways forward - so that you’re always ahead of tomorrow.

We’re that partner for countless businesses. Designing, implementing, and managing digital solutions that are as personalised as they are progressive. That open the doors to greater digital success - across business, government and beyond.

We deliver everything from business strategy and consulting through to infrastructure and managed IT services. We’re backed by a global reach that makes us a truly game-changing alternative in the digital services space - with local decision-making and authority. And we’re powered not just by technology, but by passionate people who are fearlessly committed to getting it right for our customers.

Transformative digital solutions take the right team, making the right moves at the right time. You’ve found yours with NRI

As the Manager, Events & Partnerships you will build strategic partnerships and deliver unforgettable experiences and events. Reporting to the EGM, Marketing & Communications, this will be a strategic and hands on role that will increase the brand presence in the market.

Key Accountabilities
Planning, coordinating, and executing a variety of events, including client entertainment, B2B networking, industry conferences and not-for-profit engagement.
Developing and nurturing strategic partnerships with key stakeholders, sponsors, and vendors.
Creating and managing event budgets, ensuring cost-effectiveness and high-quality execution.
Collaborating with cross-functional teams to ensure seamless event logistics and successful outcomes, with a focus on sales.
Leading post-event evaluations and reporting to measure the success of events against established goals.
Keeping abreast of marketing and industry trends to bring innovative ideas to the planning and execution of events.
Occasionally representing the company at industry events and networking opportunities.
Plan, coordinate and communicate consolidated external events calendar
Ensure all stakeholders are aware of events purpose, opportunities, business benefits and investment.
Ensure that all events are managed professionally.

Knowledge | Skills | Abilities
Proven experience (10+ years) in event management and sponsorship or partnership development.
Previous experience in sports partnerships is desirable.
Strong organisational and project management skills.
Excellent communication and interpersonal skills.
A creative and strategic mindset with the ability to think outside the box.
Demonstrated ability to work well under pressure and meet tight deadlines.
A proactive attitude with a commitment to delivering exceptional results to all stakeholders.
Ability to lead projects, communicate and gain buy in from various stakeholders.
Experience of negotiating with and influencing decision makers.
Excellent written and verbal communication skills.

Australian Visa Sponsorship: This position is open to candidates who require Australian visa sponsorship. NRI Australia & New Zealand is committed to supporting the successful candidate in obtaining the necessary visa to work in Australia. Please note that sponsorship will be subject to the relevant eligibility criteria.

WHAT’S IN IT FOR YOU?

In exchange for your exceptional technical skills, customer-focused performance & out of the box thinking you’ll be rewarded with a career-changing experience only consulting can provide.

Unwavering focus on professional development
Diverse & challenging project work
Paid certifications
Flexibility to juggle what’s important to you with work
Committed health & well-being plan
Competitive salary packages
Corporate partnerships

DIVERSITY & INCLUSION

We celebrate the diversity of people, and we pride ourselves on ensuring everyone belongs. As an equal-opportunity employer, we want to create opportunities for everyone and will consider all applications without bias.

We value our collaborative culture and work together to support a variety of community organisations and social issues.

Job Description

As the Senior Manager - Food Safety & Compliance you will report directly to the Associate Director - Food Safety & Supplier Management in the Upstream Supply Chain Operations Team and will manage a small compliance team.

You will…

Manage the full supplier audit programme for HelloFresh AU, inclusive of carrying out audits as required.
Ensure that all audits & supplier visits are closed out on time and in full.
Manage the full VACCP Programme for HelloFresh AU.
Manage, in conjunction with the FSQA Category Manager, food safety complaints including responses and follow up activities, including root cause analysis of recurring issues.
Manage the customer complaint process from end to end in conjunction with Customer Care.
Coordinate and execute initiatives related to the ethical trading and other related sustainability policies in conjunction with the Strategic Procurement Team.
Manage the internal process of external supplier non-conformance reporting, carrying out data analysis to ensure trends are identified and followed up.
Manage the preparation of reports for Supplier Relationship Management meetings, in conjunction with the FSQA Compliance Coordinator and FSQA Category Technologists.
Manage compliance reporting for the FSQA function, ensuring reports are prepared on time and issues escalated as necessary.
Provide Key Cover and management support to the AD Food Safety & Supplier management in the day to day management of FSQA Upstream Team.

You have…

A food safety and compliance background, with a relevant degree.
5+ years food industry experience which has included the management of direct reports.
Internal and external auditing experience is key for this role, ideally working in a GFSI certificated environment, and a Lead Auditor Certificate is desirable.
A sound understanding of Quality Management Systems, be familiar with GFSI standard requirements and a good knowledge of FSANZ regulation.
A HACCP qualification is desirable.
Excellent planning, prioritisation and organizational skills to manage multiple priorities.

You are…

Obsessed with food!
An exceptional written and verbal communicator, and are able to tailor your communication style and content to varied stakeholders
Demonstrates energy, enthusiasm, commitment, initiative and a can-do flexible attitude
Embraces change, challenge and working in an autonomous way
Able to travel periodically to carry out supplier audits.
Excellent English skills are required.
Intermediate/Advanced Gsuite and MSsuite skills.
Adept at data manipulation and analytics.

What you’ll get in return…

The chance to have a significant impact on one of the fastest-growing global food technology companies in an exciting growth phase
Company discount - 70% off HelloFresh boxes
Flexible working arrangements
Egoless environment, constant learning with room for personal growth
Free access to Headspace
HelloFresh Academies - monthly internal learning & development
A diverse and vibrant international environment.

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full time role. You must have the right to work full-time in Australia.

Location: Chippendale Head Office / hybrid working environment

Salary: $100,000 + super