About Ofload and our mission 

At Ofload, we're at the forefront of digital freight services, empowering businesses to build efficient, flexible, and sustainable supply chains. Our mission is to achieve zero waste in trucking by digitising the transport industry.

Every day in Australia, around 30% of trucks travel empty and a further 50% are idle amounting to mass inefficiency and harmful environmental impacts. 

Since 2020, we've successfully removed over 5 million empty kms from Australian roads. Our customer base has expanded to over 250 businesses, and we proudly support small business carriers by connecting them with household brands like Asahi, Metcash, and Noumi.

As part of our sustainability commitment, we partnered with Trace to measure, reduce and offset our scope 1, 2 and 3 emissions, actively working to minimise our own environmental impact.

In 2022, we propelled our growth through the strategic acquisition of a Melbourne-based logistics company, and raised $60m in Series B funding. Notably, we were recognised by the Australian Financial Review as one of Australia’s Most Innovative Companies.

Fast forward to 2023, Ofload was named a Deloitte Tech Fast 50 Company in Australia, and secured the 4th spot on the LinkedIn Top Startups List 2023. And here's the exciting part – we're just getting started!

We are looking to grow our team and welcome people excited by the opportunity to transform the logistics industry. If you're ready to be part of a dynamic team driving change,  join us on this incredible journey!

The Role:

We are looking to grow our People & Culture team with the addition of a People & Culture Advisor. You'll be involved in various aspects of People & Culture, including performance management, learning and development, and employee relations.

What you will do:

• Deliver both strategic and tactical P&C support to employees and managers, including performance management, learning & development, employee relations and diversity, equity, and inclusion.
• Proactively identify opportunities to enhance the employee experience and partner with management to develop and implement innovative and sustainable solutions.
• Collaborate closely with all levels of management, particularly in the tech/product domain, as a trusted P&C advisor
• Build credibility and trust among employees; resolve employee concerns with compassion and follow-through.
• Consult and advise on talent reviews and the annual merit planning cycle.

What you’ll bring:

We're looking for someone who is enthusiastic, eager to learn, and passionate about making a positive impact. If you enjoy being part of a collaborative team and are ready to take on challenges, we want to hear from you. Here's what we're looking for:

• Passion for delivering excellent stakeholder management
• Take initiative to innovate and drive process improvements
• Outgoing personality with exceptional communication skills - written and verbal
• Be a credible activist for our clients, your team and our mission; exert influence to create positive change.
• Previous exposure to DEI strategies.
• Experience in Learning & Development.

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria. Welcoming candidates looking to shift their career, bringing fresh perspectives to our team.

Life at Ofload

At Ofload, our values are in our DNA and underpin the work we do every day. We are proud of the collaborative, diverse and innovative culture we continue to build. The Ofload team is motivated by a shared ambition to digitise the logistics industry and have a truckload of fun while doing it! As well as the opportunity to join a high-growth organisation with the ability to make a meaningful impact everyday, you will enjoy;

• Working in a hybrid environment with a split of in-office and working from home. Our philosophy on working is one built around connection, inclusion and flexibility.
• Holistic wellness support for you and your family through our wellbeing partnership with Acacia Connection
• Generous parental leave entitlements including 16 weeks primary caregiver leave and continued superannuation contributions
• Annual learning and development budget to support your professional growth
• Paid volunteer leave to support the causes that matter to you

Plus all the exciting perks of joining a startup - epic Ofload swag, weekly catered breakfasts, monthly team lunch, a reward and recognition program and plenty of social events.

Ofload is committed to building diverse and inclusive teams, and a culture where people can bring their whole authentic selves to work each day. Applications are highly encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQ.
We endeavour to create an equitable recruitment process with an even playing field for all candidates. If you require any adjustments to be made, please let a member of our recruitment team know.

• Full-time ongoing position
• Work from our Ringwood office with hybrid working options available
• Competitive salary based on experience + Super + Generous Salary Packaging benefits of up to $18,550    

If you enjoy variety in your day and working closely with other service delivery professionals, you may be the person we’re looking for!

As the NAIS Service Advisor (Tier 1) your responsibilities include:

• Being the first point of contact at 1300 EACH (003 224) for a diverse range of people in a non-judgmental and empathetic manner. This includes managing and responding to a high volume of phone and email enquiries.
• Identifying the initial needs of customers and provide triaging services to all EACH services across Australia.
• Providing excellent customer services, engage, assess, and support individuals who access our services, and work as a team to meet key deliverables.
• Prioritising the needs of clients who are accessing services including Drug and Alcohol, mental health (counselling), family violence and identifying complex needs.

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. We are redefining markets and changing the perception of Service Management for the enterprise.  Our cloud platform allows the procurement organization to engage and empower their employees, freeing themselves to focus on the most strategic matters.

We’re disruptive. ServiceNow is acquiring new procurement service management customers at an incredible pace. To sustain our explosive growth, we are looking for drivers—people who thrive on delivering results and live for the next big challenge.  We seek to employ the brightest and most forward-thinking talent on the planet; we're looking for professionals who aren't content with the status quo—people who are more interested in how things could become.  Accelerate your career and succeed in an environment where you can make an impact daily.  We invite you to join in to stand out.

We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better and inspiring each other to be better as well.

As a strategic member of our sales team you will have a major impact on our success. As an Source-to-Pay Solution Consultant, you will be responsible for devising sales strategies, identifying customer challenges and pain, and crafting a message that speaks to relevant, differentiated value.  Connecting with your audience, establishing credibility, the ability to learn quickly, along with a start-up mentality is essential. 

What you get to do in this role:

• Lead from the front by formulating strategies and approaches to establish credibility for ServiceNow’s Source-to-Pay Operations solution
• Create compelling, credibility, and persuasive conversations that elevate our technology in the marketplace
• Help develop programs that enable our sales colleagues to communicate the value of procurement operations management on the ServiceNow platform
• Establish yourself as both a domain and solution expert for both internal enablement as well as customer engagement
• Be willing to broaden your expertise as we continue to develop solutions for procurement services
• Work with Product Management and Development team members to enhance ServiceNow products with new features that anticipate customer needs
• Share best practices and known solutions with colleagues to enhance the quality and efficiency of other team members
• Stay current on competitive analyses and trends impacting procurement services
• Communicate with both business and technical decision makers
• Supporting Marketing events – user conferences, trade shows, analyst demonstrations, webinars, etc…

About the Opportunity

As Head of Strategy & Operations, you will contribute to overall organisational effectiveness by working closely with peers in the Strategy & Operations team and with senior leaders in Focus Area and Enabler teams to ensure strategic planning and operational processes are implemented effectively and efficiently.

You will facilitate Focus Area strategy development and partner with subject matter experts to drive the successful execution of Bodies of Work (BoW) aligned to that strategy. You will monitor progress and apply an impact measurement and learning approach to deliver maximum impact.

You may be allocated to a particular Focus Area (either Communities, Gender & Equality and Oceans) role on a temporary or long-term basis, based on the resourcing needs of the broader Strategy & Operations team. You may also play a central role and contribute to organisation wide Strategy & Operations workstreams, as required. Working in a matrix model, you will play a critical role in building and maintain a One Foundation mindset from a strategy perspective.

What You’ll Do

You will working closely with peers in the Strategy & Operations team and with senior leaders in Focus Area and Enabler teams and be responsible for:

• Assisting the Director, Strategy with organisation strategy refinement and refreshes;
• Developing and evolving detailed strategy and BoW in alignment with the organisation-wide strategy and approach.
• Driving and contributing to the budgeting and annual planning process, including ongoing monitoring of milestones and financial performance;
• Setting, measuring and responding to performance against impact management indicators;
• Developing organisation wide tools, templates, policies and processes relating to strategic planning and project management;
• Contributing to regular portfolio management and board reporting;
• Overseeing risk, compliance and policy related matters; 
• Contributing to organisation wide tools, templates, policies, processes and projects (including IT projects);
• Providing a key point of contact for corporate service functions such as P&C, Finance, Legal and IT regarding operational processes for your Focus Area team, as required.

Job Description

Sales Operations Manager, Client Engagement

Permanent opportunity, Sydney, Melbourne, or Auckland CBD location

Are you looking for a challenging opportunity in an organization with a dynamic, innovative and diverse environment? If so, your future is with Visa.

Team Summary

Visa’s Vision is to be the best way to pay and be paid for everyone, everywhere. We partner with over 16,000 financial institutions globally to build superior payments products and experiences that enable customers, consumers, businesses, large corporations and governments, to pay or be paid. 

Visa’s Client Engagement team oversees our client relationships across a range of leading financial institutions in Australia, supporting our clients to manage and grow profitable payments portfolios. Our objective is to align our client’s goals with those of Visa for the benefit of the customer and for our respective businesses.

The Role

The Sales Operations Manager is a key member of the Client Engagement team. The role is responsible for supporting the Account Executives to deliver the program of work associated with the clients, driving account governance, and leading the execution of our sales operating model.

The role requires strong operational and governance management expertise, underpinned by a solid knowledge of the industry, the clients and Visa.  The role will report to the Director, AuNZSP Sales Excellence and will work collaboratively with the Account Executives and respective client teams.

As the Sales Operations Manager, you will act as the key liaison point between Visa and our key clients, overseeing a wide range of projects and client requests, and ensuring that all activities across the various partnerships are carried out in accordance with the agreed sales operations and governance models and in adherence with the client incentive agreements.

In this role you will:

• Lead the execution of the account operating model (incl. the governance and operations meetings and processes we use to run accounts) both internally and with the client.

• Manage the tracking and delivery of partnership contract obligations, including responsibility for volume forecasting, incentive calculations and payments

• Liaise with client stakeholders to answer ad-hoc requests (including finance, product, marketing, strategy)

• Manage the governance of any applicable agreements connected to the client partnerships. This includes improving upon the design and implementation of the governance framework and operating model.

• Develop processes and program templates for responsibilities such as incentive activity plans, project management and tracking, issue resolution, risk management and stakeholder management.

• Manage the documentation and recording of all program activities, and management of reporting.

• Use reporting tools to monitor portfolio activities and regularly brief business leadership on the performance and status of initiatives.

• Assist with the coordination of executive immersion programs and study tours

• Ensure compliance in accordance with Visa financial controller processes and procedures.

• Ensure team compliance with internal client relationship management processes, procedures and tools.

• Consistently follow Sales Operations practices and participate in the Sales Operations Practice to uplift the client governance frameworks and operations models across AuNZSP  

This role is integral to ensuring our client partnerships are positioned for future success, and that Visa and the client’s joint partnership strategies are executed with excellence. This is an opportunity to make a significant impact in supporting our clients through a period of exciting growth and underpinning the delivery of a range of next generation payments solutions and customer experiences. 

Specific skills and experience you may bring are:

• Confident Multitasker. Able to effectively manage and prioritize a range of activities in a fast-paced working environment

• Analytical Thinking. Using analysis and problem-solving skills to deliver actionable insights

• High Impact Communication. Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations, communicating in a focused and succinct manner that drives others’ thoughts and actions.

• Building Strategic Relationships. Developing collaborative relationships to facilitate the accomplishment of work goals.

• Active Contributor to Team Success. Actively participating as a member of a partnership team to move the team toward the completion of goals.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Generous pay increase!  $43.36 per hour + km reimbursement + Super 
• Key focus on working with Vulnerable People
• Drive and take ownership of your caseload
• Based in Waterloo
• Permanent Full-time opportunity
• Supportive, welcoming, and knowledgeable team

Exciting opportunity for an experienced or aspiring case manager to partner with our Vulnerable Aged Care clients who are at risk of homelessness, have experienced homelessness or are impacted by Hoarding and/or Squalor

As part of the Vulnerable Persons team, you will use your skills and experience to ensure that all clients across Sydney Inner City and South East Sydney have a flexible, responsive support service/intervention tailored to their individual needs.

Your role will be:

• Assertive outreach by engaging and building rapport with potential clients and local intermediaries, including outreach activities to target groups and target locations.
• Assess, Coordinate and review client care needs within their funding allocation.
• Coordinate a service response that is directed to ensuring housing is maintained for the older person and that their care needs are met so they can continue to live in the community
• Utilise your extensive knowledge of the aged care sector to help your clients to navigate the system
• Collaborate with both government and nongovernmental support agencies within the community care sector to achieve improved housing, health, and well-being outcomes for clients.
• Partnerships are developed and maintained with key professionals to support the identification and engagement of the target groups.
• Have a genuine passion for care, balanced with a desire to maximise services and offer commercially sustainable case management in line with the organisation's strategy.

To be successful in this role:

• The ideal candidate is a diligent, empathetic, and driven individual who is motivated by their passion to assist others who are vulnerable members of the community
• Demonstrated experience in case managing individual clients or similar experience would be considered. We are happy to upskill a less experienced candidate with a "can do" attitude
• High level of communication skills and a "no judgement" approach
• Understanding of the complexities associated with situations of Hoarding and/or Squalor desirable but not essential
• Relevant qualifications in Allied Health, Nursing, Social Science or related field highly regarded
• Highly developed planning, influencing and negotiation skills
• Demonstrated experience in managing the contractual requirements of government programs to ensure compliance, regulatory standards, and organisational policy and procedures are followed
• High degree of computer literacy with an ability to learn new software programs including Orca & Procura
• Registered and insured motor vehicle and a current unrestricted Australian drivers' licence are essential

Why you'll love working with us;

• Permanent Full-Time role based in Waterloo 
• A rewarding role with an opportunity to make a genuine difference in the lives of the most vulnerable members of our community
• Extensive career opportunities with a successful and leading faith-based values driven organisation 
• Work within a supportive and inclusive multi disciplinary care team 
• NFP Salary packaging available plus other benefits
• Travel expenses covered (KM's reimbursed)

Catholic Healthcare promotes the dignity, life and spirituality of older people through connected and inclusive communities across residential aged care, home and community services and retirement living across NSW and SE QLD.  Our values of Courage, Compassion and Integrity sit at the core of everything we do. 

Sound like you? Apply Online now

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an Offer is made.

THE GROUP

Our suite of iconic tourism brands stretches across Australia’s beautiful coastline and deep into the heart of our continent’s rich landscape. We own and operate Journey Beyond Rail Expeditions (The Ghan, Indian Pacific, Great Southern and The Overland), Rottnest Express, Cruise Whitsundays, Darwin Harbour Cruises, Sal Salis Ningaloo Reef, Outback Spirit, Melbourne Skydeck, Eureka 89, Journey Beyond Cruise Sydney and Horizontal Falls Seaplane Adventures.

THE BUSINESS

Cruise Whitsundays is an award winning, innovative, and experienced maritime operator, based in Airlie Beach. Our experiences include day and overnight tours throughout the Whitsundays, as well as resort connection services. We are proud to offer Australia’s first underwater accommodation, Reefsuites, on The Great Barrier Reef and exclusive Reefsleep experience at Reefworld moored offshore at Hardy Reef, 40 nautical miles from Airlie Beach.

THE OPPORTUNITY

We are currently seeking a motivated and proactive Human Resource Advisor to join the team on a permanent full-time basis. This is an office based opportunity working Monday to Friday, 8:30am to 5:00pm. Come home each night and enjoy your weekends every week!

Reporting to the Human Resource Manager, this role will provide support and assistance with the administration of the day-to-day operations of HR functions and duties, assisting in the areas of onboarding, learning and development, performance management, recruitment and general HR administration. They will establish and maintain high quality and timely work flow of the HR administration and coordination to enable effective performance of a wide range of HR functions, ensuring a high level of service to the team and the Cruise Whitsundays business whilst maintaining complete confidentiality. As a support function, this role will be required to travel on our vessels on a regular basis to provide support to our on-water team.

Key responsibilities

• Manage the recruitment and talent acquisition process and liaise with Senior Recruitment Partner (JB), management and external agencies as required;
• Coordinate work experience and industry programs;
• Prepare contracts of employment and employment related correspondence;
• Ensure new starter documents for setting up new employees is complete and accurate;
• Provide guidance and support to leaders on onboarding and induction programs for new employees;
• Oversee probationary period reviews including audits, reminders and confirmations;
• Work closely with the wider HR Team to support the businesses and collaboratively drive key HR initiatives/projects;
• Provide general support on a range of administrative and operational matters to ensure the effective running HR;
• Provide key metric and general reporting to the Leadership team;
• Coordination and record keeping for key employee dates.

THE CANDIDATE

To be successful in this position you will have a proven ability to effectively multi-task and meet allocated deadlines. You will be process-driven and able to operate calmly under pressure, whilst assisting the Leadership team with making informed decisions and balance multiple competing priorities. You will be a self-motivated team player with a demonstrated positive "can-do" attitude and extensive experience in a similar role. You will have intermediate to advance experience utilising multiple software systems and the Microsoft suite of products, while self-managing administrative tasks and processes.

You will be someone who is known for their:

• Analytical thinking with the ability to foresee effective solutions;
• Intermediate to advanced experience using multiple software systems & the Microsoft Suite;
• Faultless attention to detail;
• Persistence and resilient attitude;
• Impeccable personal integrity and pride;
• Proactive attitude towards tasks with ability to forward think;
• Problem solving and adaptable thinking strategies;
• Efficient, consistent, and professional through their work;
• An outstanding role model for other team members;
• Ability to thrive in an autonomous environment with strong self-motivation.

The successful candidate will have/be:

• A relevant qualification in Human Resource Management or equivalent experience;
• Evidence of ongoing professional development highly regarded;
• Experience in HRIS software and working within a HR environment;
• Strong computer skills with intermediate to advanced literacy in Microsoft Office products;
• Experience working within multiple HR systems which cross over.

This is an amazing opportunity to work within an administrative capacity for a growing tourism business that will reward you well and value your contribution.

• Generous Travel discounts across the Journey Beyond Group;
• 50% off at the Cruise Café & Bar;
• 50% off Bar onboard Vessels;
• Free Public Transport;
• Study assistance Policy;
• Salary Sacrifice Remote Area Benefits;
• Private Health discounts;
• Employee Assistance program;
• Discounts on Journey Beyond merchandise.

HOW TO APPLY

We are currently only accepting applications of those residing in Australia with working rights. If this sounds like the opportunity you have been waiting for and you feel you have the right skills, experience and disposition then please apply now with a Cover Letter & Resume!

Applications close on 2nd February 2024

Technical Partners Health (TPH) scaffolds the provision of technical support crossing the whole of  Griffith Health, spanning three streams (Technologies Operations and Logistics; Laboratory and Preclinical Experience; Simulation and Practical Experience). TPH includes more than 50 Technical specialists, working collaboratively to support various Health Schools, Clinics, Research and, Learning and Teaching within purpose-designed  facilities across multiple campuses.

To ensure we achieve our vision, an exciting opportunity exists within our Technical Partners Health team to lead the Technologies, Operations and Logistics team.

The Technical Manager Technologies, Operations and Logistics (TOL) is a leadership position within Griffith Health that will work under broad direction of the Senior Technical Manager- Technical Partners Health, to lead multi-disciplinary specialist technical teams.

The successful candidate will facilitate the provision of transformative operational, technology and logistics support across the Health Group and play a key role modelling  inculcating a culture of respect, collaboration, integrity, inclusion and high performance across the TOL team. This role is responsible for proactively consulting and partnering with colleagues across university academic and administrative elements, fostering positive relationships with stakeholders to achieve key accountabilities.

As the Technical Manager, Technologies, Operations and Logistics (TOL), you will play a pivotal role which will include but not limited to:

• Working collaboratively with other Technical Managers to develop guidelines and manage procedures related to the implementation of technical best practice.
• Develop and maintain systems, and quality practices for the effective and efficient management of technical support that will enhance the technical support offered to academic staff and students.
• Lead teams of multi-disciplinary technical staff including subject matter experts and operational specialists, to ensure effective, efficient and partnership focused support and knowledge transfer in a high performing team.
• Prepare briefings, information, and high-quality planning papers and represent the Group on relevant Group or University projects.
• Support an accountable, fair, and safe working environment through the implementation of Griffith management practices and policies, to sustain a highly engaged, positive and effective workplace culture

About you
What matters most is your drive to create a brighter future that benefits all. Through our core principles of excellence, ethics and engagement, you’ll thrive on seeing the direct and lasting impact you’ll have on every community and every future.

You will:

• Have a relevant tertiary qualifications at least postgraduate level or higher majoring in biomedical and/or biomolecular health sciences with considerable relevant work experience in the management of significant human and material resources.
• Have exceptional communication and interpersonal stakeholder engagement and facilitation skills and at ease working and leading in a digital environment.
• Be solution focused with excellent analytical and problem-solving ability.
• Have proven ability to successfully collaborating with Subject Matter Experts (SME's) and key knowledge holders, investigating current practices to identify optimisation opportunities for improvement and successful implementation.
• Be a self-starter and have a very high level of professional competence, thrive working autonomously, delivering on key milestones and targets, being self-motivated to drive success.
• Value teamwork and have demonstrated success effectively leading and coaching multidisciplinary teams and SMEs.
• Have a thorough working knowledge of the legislative and regulatory framework pertaining to high hazard laboratory environments.
• Experience leading a team and promoting principles of respect, high performance, inclusion, collaboration, and integrity in the work place.

Join our dedicated Technical Partners Health team and lead the charge in maintaining and enhancing the provision of technical support to Griffith Health. You will be given the autonomy and responsibility to make a significant contribution to Griffith Health and the University.

What we can offer
This is a continuing, full time position and is primarily based at the Griffith University Gold Coast campus. As Griffith is a multi-campus University you may be required to work across other campus locations.

Griffith University’s campuses are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples.

Salary Range
The full time equivalent base salary will be HEW Level 9 range $123,186 - $127,591 per annum + 17% superannuation. The total FTE package will be in the range $144,127 - $149,281 per annum.

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team. 

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Night Manager, you will:

• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Greet all guests that come into contact with the Front Office department in a friendly manner, ensuring that the guest name is used at all times
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float  
• Prepare and distribute daily reports 
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program   
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service. Read all communication material at the commencement of each shift
• Ensure special requests are actioned appropriately and in a timely manner
• Maintain the cleanliness and the presentation of the front desk at all times
• Ensure effective communication between other departments and Management

As our next Assistant Manager, you will:

• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Ensure that all company and department policies and procedures are understood by all Team Members and that they demonstrate their understanding through the performance of their duties
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift. Attend or prepare meetings as and when required by Senior Management 
• Carry out all front office reception duties as required 
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members, when required  
• Organise skills training for Front Office Team Members in conjunction with the Human Resources 
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure all operating equipment is in good working order, reporting any faults, repairs or cleaning needs to appropriate department
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift in order to ensure continuity of service

As our next Operations Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners 
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.  
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings. 
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Encourage and foster an environment of open communication and efficiency between Departments and wider Shared Services teams to ensure overall financial success of the Property. 
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Works operationally in the Front Office as dictated by trading patterns and when required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard

As our next Housekeeping Manager, you will:

• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required
• Communicate with all departments to ensure that the Housekeeping department‘s activities are understood and executed
• Assists in the yearly preparation of the budget as required
• Prepares accurate weekly, monthly and yearly reports as required
• Recommends and implement strategies to improve guest comfort
• Participate in scheduled training and development programs provided by the Accor Acedemie / Property to improve self and department standards, and attend departmental meetings as required
• Assist guests with all enquiries handle complaints and provide accurate information to guests about Property facilities and services

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team. 

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:

• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Greet all guests that come into contact with the Front Office department in a friendly manner, ensuring that the guest name is used at all times
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float  
• Prepare and distribute daily reports 
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program   
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service. Read all communication material at the commencement of each shift
• Ensure special requests are actioned appropriately and in a timely manner
• Maintain the cleanliness and the presentation of the front desk at all times
• Ensure effective communication between other departments and Management

As our next Assistant Manager, you will:

• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Ensure that all company and department policies and procedures are understood by all Team Members and that they demonstrate their understanding through the performance of their duties
• Ensure effective communication of new or updated information regarding policies, rates or general Property information 
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift. Attend or prepare meetings as and when required by Senior Management 
• Carry out all front office reception duties as required 
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members, when required  
• Organise skills training for Front Office Team Members in conjunction with the Human Resources 
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure all operating equipment is in good working order, reporting any faults, repairs or cleaning needs to appropriate department
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift in order to ensure continuity of service

As our next Operations Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners 
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.  
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings. 
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Encourage and foster an environment of open communication and efficiency between Departments and wider Shared Services teams to ensure overall financial success of the Property. 
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner 
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Works operationally in the Front Office as dictated by trading patterns and when required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard

As our next Housekeeping Manager, you will:

• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes 
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required
• Communicate with all departments to ensure that the Housekeeping department‘s activities are understood and executed
• Assists in the yearly preparation of the budget as required
• Prepares accurate weekly, monthly and yearly reports as required
• Recommends and implement strategies to improve guest comfort
• Participate in scheduled training and development programs provided by the Accor Acedemie / Property to improve self and department standards, and attend departmental meetings as required

Assist guests with all enquiries handle complaints and provide accurate information to guests about Property facilities and services

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

With a booming business undergoing positive change, the successful candidate will be required to work with and influence a full time and casual workforce to ensure all orders are processed accurately and efficiently and to our DIFOT requirements.

This business-critical position presents an outstanding opportunity for a strong communicator who is process driven, comfortable managing multiple tasks at once and is ready to roll up their sleeves and lead by example. We are looking for someone who has the wisdom and experience to know what must be done next, but who is also comfortable being “on the tools” in order to drive the desired outcomes.

Your Day to Day

• Lead the fulltime and casual workforce and ensure daily targets are achieved for picking and packing of customer orders.
• Lead and manage a support administrators across various functions.
• Act as the escalation point for any Team member, head office sales and/or customer service queries.
• Own and execute the KPI reporting process for the casual workforce ensuring eCommerce KPI’s and daily outputs are published, discussed and utilised as a means of performance management communication.
• Support the development, maintenance, and review of picking, assembly, packing and shipping SOPs.
• Establish and maintain effective relationships with both internal and external key stakeholders.
• Ensure all packing and deliveries are in line with customer requirements.
• Provide a safe working environment ensuring all policies and procedures are adhered to by staff.
• Lead by example, mentor staff and provide active frontline management with pick and pack team members to ensure they are motivated, trained and competent to perform assigned tasks.
• Be available to support weekend shifts during peak trading periods.
• Carry out any other duties as reasonably requested by the HOF.

Your Skills

• Previous supervisory experience within an operations or warehouse environment.
• People management experience and the ability to diffuse conflict and manage day to day incidents constructively and calmly.
• Exceptional attention to detail with a genuine ability to follow processes and procedures.
• Motivated team player and highly reliable with a willingness to do what must be done at any point in time.
• Exceptional leadership skills to inspire and motivate.
• Resilient with an ability to take on board feedback and quickly act on it.
• Ability to build and maintain relationships, with internal and external stakeholders.
• Strong understanding of safe work practices and strive to continually improve safety performance.
• Strong eye for detail and accuracy with the ability to investigate discrepancies and process variances.
• Raise and resolve any unexpected issues that may cause delays with any customer orders in a timely manner.

The Perks

A culture of smart, engaged, values driven people, where everybody’s voice matters.

• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!

• Are you passionate about shaping the future of e-mobility in Australia and drive the energy transition?
• Have you got experience in energy or electrical charging infrastructure and multi site project management experience at scale?
• Pivotal leadership opportunity within the NRMA's Energy Team to support the successful delivery of EV charging infrastructure projects.

What You'll Do

As the Head of Capital Works and Network Operations for EV Infrastructure, you will play a pivotal role in overseeing and optimising the successful delivery of EV charging infrastructure projects across Australia.  Reporting to CEO – NRMA Energy, this critical leadership role will drive a small, committed team to deliver this infrastructure against ambitious targets to meet increasing customer demand.

This role is preferably based at our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home and sites across Australia as agreed and required. 

Your responsibilities will encompass:

• Lead a small team of project managers to plan, execute, and deliver EV infrastructure projects within budget and on schedule
• Develop comprehensive and detailed scopes of work (SOW) for EV infrastructure projects, clearly defining project objectives, deliverables, timelines, and quality standards
• Lead price and schedule negotiations with contractors, suppliers, and vendors to obtain the best pricing for materials, equipment and services 
• Manage and develop strategic supplier and partner relationships, including the provision of advice and assistance to key stakeholders on issues pertaining to contracting and procurement activities related to the program of work
• Understanding of procurement and supply chain best practice, commercial law and methodologies for the procurement of goods and services for construction works
• Contractor onboarding and management ensuring they are away of project requirements, safety protocols and performance expectations
• Work with Legal Counsel to develop and maintain Master Services Agreements (MSA) with contactors and vendors
• Monitor and report contract costs, schedules and status to recommend or implement corrective actions as necessary to maximise the profitability of the contract
• Build and maintain a detailed cost stack for each infrastructure project, breaking down expenses into categories including labour materials, equipment and contingency
• Implement quality control measures to guarantee the reliability and performance of EV charging stations, identifying any potential project risks and developing mitigation strategies to ensure project success.

What You'll Bring

You are a highly skilled and motivated individual with a proven track record in driving successful projects within the energy industry, specifically in the realm of EV infrastructure. As the ideal candidate, you will bring extensive experience in planning, implementing, and project management ideally related to electric vehicle charging stations, grid integration, and renewable energy solutions. Your expertise in navigating the complexities of the evolving energy landscape, coupled with a deep understanding of cutting-edge technology in the electronic vehicle sector, will be instrumental in propelling our projects forward. If you are passionate about sustainability, innovation, and making a meaningful impact in the realm of clean energy and transportation, we invite you to apply and be a key player in revolutionising the future of the nation’s energy infrastructure.

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you.  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Discounts on all NRMA insurance products including car, home & travel 

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

Close date for applications is 5pm on Thursday, 25 January 2024.

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

At ALDI, we are committed to fostering a culture of safety and well-being for our people nationwide. As we continue to grow, we are seeking a Work Health and Safety Advisor that is excited about leading impactful national projects. This is a permanent full-time role, based in Minchinbury.

In this role, you will join a team that stands as the cornerstone of ALDI's commitment to safety. Our Workplace Safety and Health team have an integral part in shaping and implementing strategic projects which are rolled out across ALDI. Our responsibilities range from developing and implementing health and safety policies to identifying and mitigating potential risks, ensuring that our workers operate in a safe, healthy environment each and every day.

You will have the opportunity to not only protect our staff but also to create an atmosphere of care and mindfulness across the business. Your work will directly impact the lives of our people, promoting a culture of safety that extends beyond the workplace. 

What does the role look like? 

• Drive the development and execution of national safety strategies that align with ALDI's goals and regulatory requirements.
• Identify, assess safety risks, and propose ways to mitigate risk, within the workplace which includes applying current WHS policies, procedures and legislation.
• Build strong relationships with key stakeholders through consultation, training, facilitating workshops and development.
• Provide implementation support for projects and managing ongoing business as usual (BAU).
• Provide technical guidance and continuous support to senior management and the regional safety teams with respect to work health safety matters to prevent future occurrences.
• Ensure ALDI is compliant with all current legislative obligations and engaging in best practice.

Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in whilst embodying a culture of trust and respect for employees and customers alike.

The Nuts and Bolts

We are a New Zealand company who employ over 6500 people across our offices in NZ, Australia and Asia and we generate an annual revenue of over $1.48 billion, making us one of Australasia’s largest professional IT service companies. We have renowned expertise in operating data centres and in providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant and notable clients so to meet their needs, and in turn our employees’, we place great value in the hiring, developing and promotion of the very best available talent. Everyone’s unique contribution is recognised and lauded whilst training and development is specifically tailored to suit ​each individual’s needs!

​

Why You Want to Join Us – Our Team and Culture,Benefits, Career Growth and Flexibility

We are local at heart, yet world-class in capability. We’ve managed to maintain our local family feel whilst expanding globally, and in the regions we continue to grow and actively support local workforces and their families and are focused on facilitating an environment that encourages our employees to strive to imagine what’s possible, challenge the status quo and put forward fresh, diverse thinking. For our employees, this results in such fantastic perks as:

• SALARY - A competitive salary package with annual performance reviews with the goal of taking care of and retaining the best talent.

• BENEFITS – We have amazing benefits such as our Employee Assistance program 'DataCare', discounts at Bupa, SpecSavers, Samsung, Flight Centre, Snap Fitness and Working from Home purchases, we provide a new work phone with work phone plan included or you can port your current number if you like along with other great financial and Superannuation packages and access to online training portals to help you gain any industry certificates that you might want and we even cover the examination costs if you pass!

• DEVELOPMENT – Due to our strong focus and dedication towards employee development, we have the aforementioned in-house training plus our meticulous ‘career framework’, which helps plot a specific route to the next stages of your career.

• OPPORTUNITIES - Having a large scale, globally respected IT organisation on your resume will do wonders for your prospects, and with a 6500 strong workforce, there are many long-term opportunities to progress within. ‘Kick start your career’ is an often-used phrase but for a career in I.T., with regards to Datacom it really does apply!
• FLEXIBILITY - A supportive and flexible working environment in up-to-date modern workplaces with a 37.5 hour working week and scope for remote or hybrid working.
  

About the Role, and Why it is a GREAT Step for You!

Datacom operations are seeking an Operations Centre Engineer whose role is to monitor systems including Windows, UNIX, Database, Cloud and backups in real-time on a 24x7x365 rotational basis and able to troubleshoot/triage/resolve events or escalating to specialist’s teams for resolution. You will receive a standby allowance for when offshift and when called in to cover, all hours are considered overtime. There is a shift allowance of 12.5% on all working hours too so that standard pay is as uniform as possible, regardless of if you are day or night shift.

It is essentially just above an entry-level role, so don't let the title scare you off! We do still need people with IT experience - the role is perfect for those who have done service desk or desktop engineering work - but note that this is still an associate level position. It is seen as a transitionary role and a great stepping stone to get into higher level IT roles, as has happened with many of our staff since the teams' inception 4 years ago. After working in this role, you should be able to handle the business critical tasks and changes while you have time to focus on any certifications you are interested in. You can really showcase your skills ihere and be involved with the technologies that you want to be involved with, initially at a lower level but you can steadily increase your utilisation of other, higher technologies as you grow and develop.

What You Will Do

• Accepting, prioritising and managing Incidents and Requests.
• Real-time monitoring of all infrastructure for availability, capacity and performance monitoring and Reporting.
• Performing compliance activities/tasks e.g. Back-up & Health Checks.
• Proactivity identifying potential issues through our health check regime.
• Completion and monitoring of patching activities.
• Prompt detection, resolution, and escalation of incidents through MIM & Resolver Groups.
• Exposure to BCP/DR methodologies and planning.
• Creating & managing change requests and assigned tasks.
• Proactively working with the team & resolver groups on continuous process improvements.
• The role involves shift work, so you need to be able to work autonomously or part of small team.
• You need to be able to think on your feet as you will need to deal with a number of customers with changing needs.

This role requires Australian Citizenship and you must be able to obtain a minimum Baseline Security Clearance and is available across most of our AU offices except for WA due to the time difference being difficult to roster; Sydney, Melbourne, Canberra, Brisbane and Adelaide are all places we have a Datacom offices where you can work from! Note that the majority of the work will be from home though and you may be in the office as little as once per month!

About You

• Around (near or over) 2 Years IT experience.
• Able to produce accurate and concise technical & process documentation.
• Tertiary qualifications in Information technology, Computer Science or related discipline, working towards one or equivalent. work experience.
• Professional in appearance and manner.
• Clear communication skills.
• Great attention to detail.
• Good time management skills.
• Proven ability to follow and adhere to processes and procedures.

Skills Required:

Highly Regarded Experience

• MCSA/MCSE/MCITP Certification
• ITIL V3/4 certification
• Microsoft SCOM 2016,2019+
• Paessler PRTG
• ScienceLogic
• Microsoft Server 2012,2016, Azure
• Microsoft Exchange 2013, 2016+
• AWS
• Microsoft Active Directory
• Microsoft PowerShell
• Virtual Machines
• Backup Management (NetBackup, Commvault, Backup exec, Shadowprotect, Bocada etc.)

What are you waiting for! If you are ready to make a difference in Australasia's largest homegrown technology company then apply within today!

Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in whilst embodying a culture of trust and respect for employees and customers alike.

The Nuts and Bolts

We are a New Zealand company who employ over 6500 people across our offices in NZ, Australia and Asia and we generate an annual revenue of over $1.48 billion, making us one of Australasia’s largest professional IT service companies. We have renowned expertise in operating data centres and in providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant and notable clients so to meet their needs, and in turn our employees’, we place great value in the hiring, developing and promotion of the very best available talent. Everyone’s unique contribution is recognised and lauded whilst training and development is specifically tailored to suit ​each individual’s needs!

​

Why You Want to Join Us – Our Team and Culture,Benefits, Career Growth and Flexibility

We are local at heart, yet world-class in capability. We’ve managed to maintain our local family feel whilst expanding globally, and in the regions we continue to grow and actively support local workforces and their families and are focused on facilitating an environment that encourages our employees to strive to imagine what’s possible, challenge the status quo and put forward fresh, diverse thinking. For our employees, this results in such fantastic perks as:

• SALARY - A competitive salary package with annual performance reviews with the goal of taking care of and retaining the best talent.

• BENEFITS – We have amazing benefits such as our Employee Assistance program 'DataCare', discounts at Bupa, SpecSavers, Samsung, Flight Centre, Snap Fitness and Working from Home purchases, we provide a new work phone with work phone plan included or you can port your current number if you like along with other great financial and Superannuation packages and access to online training portals to help you gain any industry certificates that you might want and we even cover the examination costs if you pass!

• DEVELOPMENT – Due to our strong focus and dedication towards employee development, we have the aforementioned in-house training plus our meticulous ‘career framework’, which helps plot a specific route to the next stages of your career.

• OPPORTUNITIES - Having a large scale, globally respected IT organisation on your resume will do wonders for your prospects, and with a 6500 strong workforce, there are many long-term opportunities to progress within. ‘Kick start your career’ is an often-used phrase but for a career in I.T., with regards to Datacom it really does apply!
• FLEXIBILITY - A supportive and flexible working environment in up-to-date modern workplaces with a 37.5 hour working week and scope for remote or hybrid working.
  

About the Role, and Why it is a GREAT Step for You!

Datacom operations are seeking an Operations Centre Engineer whose role is to monitor systems including Windows, UNIX, Database, Cloud and backups in real-time on a 24x7x365 rotational basis and able to troubleshoot/triage/resolve events or escalating to specialist’s teams for resolution. You will receive a standby allowance for when offshift and when called in to cover, all hours are considered overtime. There is a shift allowance of 12.5% on all working hours too so that standard pay is as uniform as possible, regardless of if you are day or night shift.

It is essentially just above an entry-level role, so don't let the title scare you off! We do still need people with IT experience - the role is perfect for those who have done service desk or desktop engineering work - but note that this is still an associate level position. It is seen as a transitionary role and a great stepping stone to get into higher level IT roles, as has happened with many of our staff since the teams' inception 4 years ago. After working in this role, you should be able to handle the business critical tasks and changes while you have time to focus on any certifications you are interested in. You can really showcase your skills ihere and be involved with the technologies that you want to be involved with, initially at a lower level but you can steadily increase your utilisation of other, higher technologies as you grow and develop.

What You Will Do

• Accepting, prioritising and managing Incidents and Requests.
• Real-time monitoring of all infrastructure for availability, capacity and performance monitoring and Reporting.
• Performing compliance activities/tasks e.g. Back-up & Health Checks.
• Proactivity identifying potential issues through our health check regime.
• Completion and monitoring of patching activities.
• Prompt detection, resolution, and escalation of incidents through MIM & Resolver Groups.
• Exposure to BCP/DR methodologies and planning.
• Creating & managing change requests and assigned tasks.
• Proactively working with the team & resolver groups on continuous process improvements.
• The role involves shift work, so you need to be able to work autonomously or part of small team.
• You need to be able to think on your feet as you will need to deal with a number of customers with changing needs.

This role requires Australian Citizenship and you must be able to obtain a minimum Baseline Security Clearance and is available across most of our AU offices except for WA due to the time difference being difficult to roster; Sydney, Melbourne, Canberra, Brisbane and Adelaide are all places we have a Datacom offices where you can work from! Note that the majority of the work will be from home though and you may be in the office as little as once per month!

About You

• Around (near or over) 2 Years IT experience.
• Able to produce accurate and concise technical & process documentation.
• Tertiary qualifications in Information technology, Computer Science or related discipline, working towards one or equivalent. work experience.
• Professional in appearance and manner.
• Clear communication skills.
• Great attention to detail.
• Good time management skills.
• Proven ability to follow and adhere to processes and procedures.

Skills Required:

Highly Regarded Experience

• MCSA/MCSE/MCITP Certification
• ITIL V3/4 certification
• Microsoft SCOM 2016,2019+
• Paessler PRTG
• ScienceLogic
• Microsoft Server 2012,2016, Azure
• Microsoft Exchange 2013, 2016+
• AWS
• Microsoft Active Directory
• Microsoft PowerShell
• Virtual Machines
• Backup Management (NetBackup, Commvault, Backup exec, Shadowprotect, Bocada etc.)

What are you waiting for! If you are ready to make a difference in Australasia's largest homegrown technology company then apply within today!

Are you a self-starter, ready to kick start your leadership journey with ALDI? An Assistant Section Leader is a great first step! Assist in leading a hardworking, passionate team in this exciting role.

Location & Hours:

• Location: Jandakot
• 35 hours per week contract

Salary:

• Enjoy a fantastic hourly rate of $36.13 + Super

What we need from you?

Knowledge

• Completed Logistics Future Leaders Program preferred or equivalent
• Successful completion of the relevant Section Specific Pathway or equivalent

Skills

• Minimises stock losses, understand and investigate inventory movements
• Maintains the highest standard of safety and cleanliness
• Reports incidents, hazard, and near misses
• Proactively identifies improvements and areas of opportunity
• Ensures compliance with legislative and ALDI policies, procedures, and guidelines
• Accurately completes work in an efficient and timely manner
• Manages resources effectively, meeting demanding goals without compromising quality
• Provides verbal feedback in the form of praise and constructive criticism
• Acts as a subject matter expert within the team

Behaviours

• Solutions-focused during challenging situations to overcome obstacles
• Uses initiative to control, manage and continually improve the quality of work
• Communicates effectively with colleagues at all levels
• Proactively handles interpersonal conflicts or arguments by showing respect for others’ opinions and working towards mutually agreeable solutions
• Objectively critiques own performance as a means of self-improvement and follows through by increasing work standards
• Encourages, trains, and motivates staff
• Acts as a role model for teamwork and actively promotes team spirit
• Excels at handling a heavy workload and manages conflicting work demands appropriately
• Ability to provide verbal feedback in the form of praise and constructive criticism
• Consistently acts professionally, fairly, and responsibly
• Ability to work independently when no specific guidance or direction is provided

Are you a self-starter, ready to kick start your leadership journey with ALDI? An Assistant Section Leader is a great first step! Assist in leading a hardworking, passionate team in this exciting role.

Location & Hours:

• Location: Preston's
• 35 hours per week contract

Salary:

• Enjoy a fantastic hourly rate of $39.78-41.54+ Super.

What we need from you?

Knowledge

• Completed Logistics Future Leaders Program preferred or equivalent
• Successful completion of the relevant Section Specific Pathway or equivalent

Skills

• Minimises stock losses, understand and investigate inventory movements
• Maintains the highest standard of safety and cleanliness
• Reports incidents, hazard, and near misses
• Proactively identifies improvements and areas of opportunity
• Ensures compliance with legislative and ALDI policies, procedures, and guidelines
• Accurately completes work in an efficient and timely manner
• Manages resources effectively, meeting demanding goals without compromising quality
• Provides verbal feedback in the form of praise and constructive criticism
• Acts as a subject matter expert within the team

Behaviours

• Solutions-focused during challenging situations to overcome obstacles
• Uses initiative to control, manage and continually improve the quality of work
• Communicates effectively with colleagues at all levels
• Proactively handles interpersonal conflicts or arguments by showing respect for others’ opinions and working towards mutually agreeable solutions
• Objectively critiques own performance as a means of self-improvement and follows through by increasing work standards
• Encourages, trains, and motivates staff
• Acts as a role model for teamwork and actively promotes team spirit
• Excels at handling a heavy workload and manages conflicting work demands appropriately
• Ability to provide verbal feedback in the form of praise and constructive criticism
• Consistently acts professionally, fairly, and responsibly
• Ability to work independently when no specific guidance or direction is provided

Are you a self-starter, ready to kick start your leadership journey with ALDI? An Assistant Section Leader is a great first step! Assist in leading a hardworking, passionate team in this exciting role.

Location & Hours:

• Location : Prestons
• 35 hours per week

Salary:

• Enjoy a fantastic hourly rate of $39.43- $44.24+ Super

What we need from you?

Knowledge

• Completed Logistics Future Leaders Program preferred or equivalent
• Successful completion of the relevant Section Specific Pathway or equivalent

Skills

• Minimises stock losses, understand and investigate inventory movements
• Maintains the highest standard of safety and cleanliness
• Reports incidents, hazard, and near misses
• Proactively identifies improvements and areas of opportunity
• Ensures compliance with legislative and ALDI policies, procedures, and guidelines
• Accurately completes work in an efficient and timely manner
• Manages resources effectively, meeting demanding goals without compromising quality
• Provides verbal feedback in the form of praise and constructive criticism
• Acts as a subject matter expert within the team

Behaviours

• Solutions-focused during challenging situations to overcome obstacles
• Uses initiative to control, manage and continually improve the quality of work
• Communicates effectively with colleagues at all levels
• Proactively handles interpersonal conflicts or arguments by showing respect for others’ opinions and working towards mutually agreeable solutions
• Objectively critiques own performance as a means of self-improvement and follows through by increasing work standards
• Encourages, trains, and motivates staff
• Acts as a role model for teamwork and actively promotes team spirit
• Excels at handling a heavy workload and manages conflicting work demands appropriately
• Ability to provide verbal feedback in the form of praise and constructive criticism
• Consistently acts professionally, fairly, and responsibly
• Ability to work independently when no specific guidance or direction is provided

Help create a home away from home.

This is an exciting opportunity for an experienced safety professional to support our regional operations working FIFO from Brisbane supporting sites in QLD & NSW. This a FIFO role on a 2:1 roster. his is your chance to join an organisation currently experiencing growth.  Salary $110,000 + super.  

About the job

Reporting to the Regional HSE Manager, you will work closely with site-based personnel, supporting safety activates such as, risk assessments, manage company and client-driven HSE activities, programs, drills and meetings. As the HSE Specialist you will undertake and support comprehensive incident investigations, comply with HACCP plans and train staff according to respective requirements. You will have the ability to identify areas for improvement and implement systems, policies and procedures. Bring your passion for safety to our team!

About you

You will have experience in a similar role, preferably working within the mining, civil or facilities maintenance industries in a senior capacity. Certificate IV Work Health & Safey is an essential qualification whilst a degree in Health and Safety & Certificate IV in Training and Assessment would be preferable for this role.  A current full Manual Driver’s license is mandatory in order to operate our site vehicles.

In addition to excellent time management and teamwork skills, a background working with trades occupations and exposure to Root Cause Incident Investigation or Esstentail factor investigations will lead to success in this role.

You will be someone who can easily build positive working relationships and foster engagement and motivation with HSE initiatives.

About Sodexo

Sodexo designs, manages and delivers innovative integrated solutions that not only improve the way our clients businesses run on a daily basis, but enhance Quality of Life for our clients, consumers and employees. Sodexo provides a range of services at remote locations across Australia, servicing both on-shore and off-shore sites, in difficult and challenging environments. At Sodexo, our Energy & Resources segment serves four markets: Mining, Offshore & Marine, Onshore Energy, and Engineering & Construction Projects. Our growing team of employees is dedicated to improving productivity, building meaningful client relationships, reducing on-site problems and improving quality of life for the thousands of Australians who call our remote sites home.

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Processing and Logistics team at our Coopers Plains Logistics Terminal as an Operations Coordinator.  Reporting to the Logistics Site Leader, you will lead a small team working with our logistics partners to deliver exceptional outcomes for our QLD Customers.

Being in a leadership role, that impacts the safety of our people as well as the quality and reliability of our equipment and products, you will lead, motivate and develop our high performing team to meet and exceed our customer needs. You will also focus on process enhancement, business strategy, and continuous improvement initiatives as you drive the efficiency and effectiveness of operations.

What’s in it for you

• enjoy a permanent full time position offering competitive salary package, option for 14% superannuation, participation in our company incentive program and annual salary review 
• on-going training, development and learning providing career pathways
• access to numerous wellbeing initiatives including, on site Physiotherapist and masseuse an Employee Assistance Program
• access to discounted gym fees through the ‘Fitness Passport’
• free on-site parking
• you’ll be provided with personal protective equipment (PPE) 
• enjoy a vibrant and inclusive workplace culture that hosts regular celebrations and BBQ’s
• participate in and celebrate our reward and recognition programs
• access to a range of exciting discounts across travel, vehicles, health and more!

What Will You Do?

While engaging and leading the team, you’ll actively participate in providing the required operational discipline and continuous improvement. You’ll work closely with the production team and be responsible for:

• developing and maintaining strong relationships with suppliers, customers and other key stakeholders
• promoting well-being and inclusive behaviours
• Support operational contractor management, cost and service to maximise operational efficiency
• Develop creative solutions to internal and external operational challenges
• Contribute towards strategic planning
• ensuring compliance with statutory requirements, standard operating procedures (SOPS) and audit requirements
• providing coaching and mentoring to direct reports and team members

More About You

You will be an engaging leader focused on developing your team to deliver creative solutions to complex problems. In addition, you will bring:

• a strong customer focus and the ability to deal with ambiguity and change
• the ability to work in a fast-paced environment
• an ability to translate business objectives to clear actions and outcomes for your team
• an ability to influence peers and colleagues to meet operational requirements, scheduling and people demands
• leadership and guidance ensuring your team follows manufacturing excellence targets

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, strengthening our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Sunday 28 January 2024.

At BlueScope, we create and inspire smart solutions in steel, strengthening our communities and helping build a better future. Our steel has shaped everything from hospitals and schools, bridges and stadiums to fences and homes – influencing the way we live and work, now and in the future.

The Opportunity

Come and discover the opportunity to join our Lysaght business in our Operations team as a Transport Scheduler / Operations Technician. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.

Schedulers play a key role in our operational teams, coordinating and supporting operations through the scheduling of incoming customer orders for production and distribution and the logistics of delivering our products across the state. 

What Will You Do?

Partnering closely with our production and customer service teams, you will support our business to ensure product is delivered on time to our valued customers. Being quick to adapt and able to juggle multiple priorities at any given time, you will:

• schedule incoming customer orders for distribution
• managing conflicting priorities and customer orders ensuring on-time delivery
• manual handling of goods and preparing orders for transport
• working with the operations team and operating machinery such as mills to manufacture our products
• organising your time between transport scheduling and roll forming products to meet transport and production requirements.
• building and maintaining collaborative internal relationships

More About You

Along with your innovative and customer focused mind set, you will bring:

• relevant experience in a similar role in a logistics environment, particularly in a high frequency, demand to supply manufacturing environment
• competent computer knowledge and the ability to learn new systems
• a growth mindset of continuous learning and improvement for yourself and the team
• a commitment to your own safety and wellbeing and care for others

The BlueScope Difference

A career at BlueScope provides the opportunity to make a difference – to you, to your team, to our customers, to transforming products, processes and brands, and to an organisation intent on shaping a better built environment for all our communities. At BlueScope, you will:

• make an impact both within the organisation and in the broader community
• create and deliver innovative products and solutions that shape the world we live in
• grow on a path of continuous learning and development
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

We’re dedicated to supporting our people - keeping one-another safe, rewarding successes, and helping individuals grow. We foster workplace flexibility and an inclusive work environment that welcomes people of all backgrounds. We’re committed to climate action and to helping shape a better future for all our communities; we are committed to Our Purpose, Creating Strength. 

Come and discover us at bluescope.com/life-at-bluescope/.

Together we can make a world of difference.

Applications close Friday, 26th January 2024.

Client Advisors are Kieser’s concierge service. We’re energetic, positive, friendly and outgoing people with exceptional customer service, sales and communication skills. We have an A+ attitude, an eye for detail and are the go-to person to answer questions and solve problems for our clients and colleagues.  

As a Client Advisor you will:  

• Coordinate appointments / manage clinic diary  
• Process client payments (EFT, HiCaps, cash, online payments) 
• Promote Kieser’s services 
• Provide administrative support to our team and the clinic  
• Host our clients like they’re your favourite dinner guests 
• Deliver outstanding client experiences  

We are looking for someone who thrives working in a busy, client-facing environment. This role is ideal for someone looking to join a high-performing team, that is interested in healthcare and living an active lifestyle.  

In this pivotal role, you'll collaborate closely with our Executive Assistant Manager, Director of Food and Beverage, and Food & Beverage Manager, focusing on the seamless execution of Conferencing and Events across various spaces, including the Convention centre, Resort, and other venues. Your responsibilities will span guest relations, team supervision, financial management, equipment coordination, and ensuring top-notch food and beverage service. With a hands-on approach, you'll actively contribute to revenue growth, cost control, and overall customer satisfaction. From overseeing function setups to efficient inventory management, this role is dynamic and central to our guest experience. If you're a dynamic leader with a passion for events, we'd love to welcome you to our team!

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. 

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you. 

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

We are looking for a Design Operation Lead who will help support Canva’s International team comprised of all our locale teams globally.

Sitting in the Design Operations specialty of the Content Creative group, effective project management and well-rounded communication skills are key expectations of this role. The ability to navigate complexity, turning chaos into clarity, will need to be exemplified through project plans, roadmaps, and regular team cadences. Engaging with stakeholders, vendors, & team members form part of this role & will be vital in enabling the team to achieve its goals.

At the moment, this role is focused on:

• Manage the operational structures & processes to ensure we are considering international production holistically
• Strategise across all available production levers to deliver on goals with the most efficient, effective resources
  
  Foster Collaboration and alignment:
• Ensure team-wide alignment and operational excellence by partnering with international leadership team (Design Lead and Strategy Lead) and fostering collaboration with other Canva teams.
• Initiate operational ideas to enhance team efficiency, exploring new ways of working, platforms, and team structures.
  
  Campaign oversight and ownership:
• Oversee day-to-day running of international content campaigns in collaboration with the regional project managers and creative teams.
• Provide oversight and forecasting for resources, ensuring the team is prepared for success and scalability.
• Strategically manage budgets (alongside Strategy Lead), recommend production streams aligned with creative requirements, and collaborate with relevant teams to ensure our output is of the highest value.
• Communicate blockers, resourcing needs, and trade-offs with stakeholders as needed
  
  Leadership on Priority Projects & Initiatives:
• Take ownership of planning, resourcing, and delivery for unexpected, urgent, or complex requirements, coordinating with stakeholders.
• Collaborate with and support other operations team members, ensuring they deliver an exceptional Design Ops experience
  
  Tooling
• Experience with Monday.com and proficient with Google Sheets

You're probably a match if

• You have 10 + years of experience in a project management, design operations or account management role with experience managing multiple complex projects at once
• Proven track record of managing people and running large teams effectively
• Strong working knowledge of the creative process and superb organization skills, seeing projects through from planning to reporting
• You communicate with a focus on a unified mission, balancing immediate needs with long-term strategy for Canva's sustained success.
• Bonus points for experience in managing international teams or localization. Additional advantage if experienced in working remotely, across time-zones, locales, and languages.
• Advertising agency experience is ideal

About the team

Canva would not exist without content. Our templates, photos, fonts, stock media and more play a critical and pivotal role in empowering our users to design anything and publish anywhere. Content has far reaching business impact and is a key driver of user acquisition, retention and revenue

The Content Creative team’s mission is to build the most valuable content library in the world to inspire our users to create their next design. We work collaboratively across the Content & Discovery group, and other groups to identify & implement opportunities to drive user engagement through content. This group will be focused on developing the world’s most inspiring and valuable library of photos, videos, animations, illustrations, graphics, fonts, and more. Working to ensure that our content is Truly Local, the Content Creative sub-group has a global remit to create and acquire the most relevant, high quality content from around the world.

Design for everyone.

We believe in attracting and nurturing world class talent with a focus on diversity, community and career development. In the next 6-12 months, we will be scaling our media spend and creative production to become a household name in America, and the world.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Please note that interviews are conducted virtually. 

TOMRA, in conjunction with Joint Venture partners Cleanaway, run and operate the Return and Earn scheme in New South Wales.

TOMRA is seeking an Operations Manager to lead our New South Wales team to manage the network across the state.

As the primary point of contact for Network-related matters, The Operations Manager is responsible for managing the relationship between TOMRA and the NSW Joint Venture, Scheme Coordinator and State Government.

 In addition, the Operations Manager is responsible for ensuring the integrity of the Network. This includes contractor management, contractual obligations to the State Govt and quality of customer experience on site.

Reporting into the Operations Manager are the NSW Field Service team, Partnerships and Field Site team.  

Other duties include:

• Nurture key external stakeholder relationships in order to protect and grow existing business (this may include but is not limited to scheme coordinators, government regulators, joint venture partners, and vendors).  
• Ensure that TOMRA operated RVM (Reverse Vending Machines) solutions are operational and meeting our up-time SLA obligations
• Drive positive financial outcomes by ensuring the commercial and financial viability of the organisation unit  
• Develop a comprehensive account management plan with a focus on customer retention
• Oversee contractual compliance regarding delivery of Network Operator obligations, ensuring the business delivers on uptime and KPI requirements 
• Manage comprehensive account management plan with a focus on customer retention Drive the production of compelling business cases and analysis to support services to our sites and customers
• Work closely with the cross-functional teams to optimally manage requests, workload and key resource allocation