We are looking to appoint a Front Office Supervisor at our iconic Oaks Melbourne on William Suites property on a Full-Time basis. This is an exciting opportunity for an experienced customer service professional to join an amazing team with excellent benefits available. 

About the role:

• Guide & support the team in providing outstanding guest welcoming and experiences
• Act as a role model, sharing your expertise and continually inspiring the team
• Ensure daily tasks are completed accurately and in a timely manner
• Conduct guest arrivals and departures
• Resolve & respond to guest complaints in a timely and professional manner

Turner & Townsend will provide an opportunity to work with world class clients on cutting edge projects and to build a successful career with a company that will offer the highest levels of support at every stage.

We work on projects of all sizes from one-off developments to mega-programmes, from planning the future development across Renewable projects to site based construction of individual projects, while helping the largest companies in the world. We cover everything from leading teams, planning works, tracking progress and business case delivery to bringing assets into use. 

In a Senior Contract Administrator role you will have knowledge in:

• A natural relationship builder with excellent communication skills and strong technical expertise to ensure the supply chain is aligned with the rights and obligations of the head contract.
• Lead contract negotiations with client and various subcontractors.
• Measure the project works and submit monthly claims and disputes.
• Undertake quantity measurements, cost planning and quantity surveying as required.
• Liaise with internal and external stakeholders to deliver sound commercial outcomes.
• Ability to identify and implement value engineering initiatives and prepare Bills of Quantities.
• Prepare weekly and monthly commercial reports and plans.
• Strong commercial forecasting (including anticipated final account and cash flow).
• Agree Bill of Quantities rates and final accounts.
• Complete site surveillance reports and diaries and review contractor’s progress reports.
• Liaise with stakeholders i.e schedulers/planners, finance, risk.
• Help/Assist in reviewing monthly contractor payment claim submission for major contracts.

• Working across both Reception and Food & Beverage outlet
• Provide personalised service and a memorable experience for our guests – every guest, every interaction, every day.
• Be an advocate of ALL: Accor’s loyalty program to non members
• Checking guests in and out Maintaining accurate guest accounts
• Taking bookings, providing helpful information & entering reservations
• Answering guests queries in a timely and efficient manner.
• Addressing guest requests and handling guest complaints in a positive manner.
• Liaise with inter departments to assist guest and advise of room moves
• Assisting in Food & Beverage service
• Taking Guest orders in the restaurant and service of beverages

As our Front Office All Rounder, you will assist in all aspects of our day-to-day operations and drive total guest satisfaction. Embarking on a growing journey as we welcome guests back, a day in the life of our Front Office All Rounder includes:

• Welcoming guests to the hotel
• Checking guests in and out in an effecient and friendly manner
• Assisting guests with requests and making memorable experiences
• Ensuring timely and efficient delivery of guest amenities and ensuring the security of our guests and their possessions
• Daily liaison with other departments such as food & beverage and housekeeping regarding guest movements, requests and activities
• Following processes and procedures implemented to ensure guest safety as well as your own

Reporting directly to the Hotel Manager, this hands-on position will see you drive the performance of Front Office Operations including Concierge, Front Desk and Night Audit.

You will:

• Ensure the smooth and efficient running of the Front Office Operations with a high level of guest service always provided.
• Be responsible for shaping a “Can do, Guest Obsessed Culture” to support the achievement of key financial indicators.
• Lead by example in all Front Office service areas and shifts ensuring your team provide a warm genuine welcome to guests, anticipate their needs, and go above and beyond to create memorable moments.
• Have a genuine passion for bringing out the best and building the capabilities of the team, enjoy being guest facing and taking the guest experience to the next level.
• Be financially aware and have a working knowledge of managing P&L performance for example via cost effective rostering.
• Lead the team by example with impeccable grooming and presentation.
• Have a passion for creating exceptional experiences for our guests.
• Understanding emergency response procedures

A new opportunity to join the Project Management Office (PMO) have become available within the National Finance and Administration Department of ALDI Stores, based in Minchinbury. This is an 18-month fixed term contract.

As a Specialist within the PMO, you will support and assist the Project Management Office (PMO) in the successful planning, execution, and completion of work across numerous PMO streams. You will play a crucial role in developing training resources, coordinating activities and meetings, ensuring effective communication among team members and stakeholders, and monitoring the project progress.

What does the role look like?

• Facilitating and organising training sessions for project leads on the project management concepts, processes and deliverables
• Facilitate effective communication and collaboration among key stakeholders and project teams through memos, work instructions, and formal proposal submissions
• Ensure department documentation is accurate, up-to-date, and easily accessible
• Contribute to the development and improvement of project management processes, tools, and best practices to enhance efficiency and effectiveness and provide recommendations for improvement
• Track project and department progress to identify potential risks or delays, providing updates to stakeholders through generating status reports
• Support project teams with the creation of project plans, defining project objectives, deliverables, timelines, and resource requirements including coordination and allocation of project resources
• Support the Executive Manager as required with general administrative duties

Based in our North Sydney office, this highly valued role is a fantastic opportunity to utilise your administration & accounts background. You'll be supporting a dynamic team on an exciting portfolio within a collaborative environment. 

Some of your key responsibilities will include:

• Manage payment queries, complete outgoings reconciliations, and resolve payment disputes.
• Update and process data into relevant accounting and lease administration database.
• Validation and review of lease documents.
• Manage change of landlord and payee details including validation and system updates.
• Administer accounts payable and receivable functions relating to rent, outgoings, and other property expenses.
• General liaison with client and suppliers.

In your new role as Assistant Manager, you will be reporting into our Guest Welcome Manager and be responsible for overseeing the front desk operations and ensuring that our guests receive exceptional service during their stay. You will manage a team of front desk agents and be responsible for training and mentoring them to provide the best possible service.

Some of the things you’ll be doing: 

• Coaching, training and developing our night team to ensure a warm and friendly service is consistent for all guests.
• Working alongside the team checking in and out guests when required
• Working closely with the Guest Welcome Manager and Front Office Leadership team to effectively control front office wage costs and maximising revenue opportunities.
• Proactively managing guest engagement & feedback with warm hospitality and the utmost professionalism.
• Updating the Hotel log and communicating at morning meetings.
• Ordering stock and minimising wastage to ensure expenses are controlled within the department.
• Working together with trust so that colleagues and management meet the goals of the outlets and the Hotel.
• Inducting your team members within their first week of employment.
• Monitoring the safety and security of our colleagues, guests, visitors and hotel property
• Openly communicate with the team ensuring regular team briefings to share key information and handovers between the reception and night audit teams.

Grow your career with a global retailer as a Safety Project Assistant within our Work, Health, and Safety team at ALDI Australia, based in Minchinbury. This is a full-time permanent position.

In this role, you will join a team that stands as the cornerstone of ALDI's commitment to safety. Our Workplace Safety and Health team does more than just abide by rules and regulations; we create them, prioritising the well-being of our employees above all else. Our responsibilities range from developing and implementing health and safety policies to identifying and mitigating potential risks, ensuring that our workers operate in a safe, healthy environment each and every day.

You will have the opportunity to not only protect our staff but also to create an atmosphere of care and mindfulness across the business. Your work will directly impact the lives of our employees, promoting a culture of safety that extends beyond the workplace.

What does the role look like? 

• Providing support to the ALDI National Safety Team.
• Respond to user queries and customise user tools and interfaces in the system.
• Assist in project updates/upgrades and implement safety systems
• Liaise with external service providers.
• Manage SharePoint site for ALDI’s Work Health and Safety Management System
• Use ARIBA system to process invoices and set up purchase orders for the National Safety team.
• Providing general office support services, including invoice/purchase order processing, distributing incoming mail

• Draft, submit and maintain relevant documentation
• Liaise with internal and external stakeholders
• Assist in the coordination of new and ongoing projects
• Manage team SharePoint and query portal
• Communicate merchandising changes to the wider business
• Co-ordinate meeting and event planning
• Take and distribute meeting minutes
• Assist with Director and Executive Manager calendar management

• This is just the start, so dream big! 
• Part time opportunity, within our payroll team - Mondays & Tuesdays required.
• Join a supportive, dynamic team environment.

The Payroll Administrator is a fast paced position that is responsible for the efficient completion of all Payroll activities for particularly teams across our variety of brands. 

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Complete payroll activities including weekly and monthly processes and the maintenance of accurate payroll records.
• Process onboarding documentation for new Team Members, ensuring all relevant paperwork is shared to the appropriate parties in order to meet critical deadlines.
• Provide timely technical support and resolutions for manager and team member queries.
• Perform data integrity reporting for payroll specific transactions and master file data.
• Maintain and manage payroll process documentation and actively share knowledge to upskill team members.
• Identify opportunities to streamline and improve processes and procedures.
• Participate in testing functionalities and assist in validating system fixes and enhancements. 

Are you looking at building a career within the Print Industry for a global company with a great culture that will invest in your ongoing training and development?

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage, 3D and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role

We are currently looking to fill a Field Service Engineer position to join our Melbourne branch - based in the CBD and surrounds. The successful candidate will be responsible for the installation and support of Colour and B&W print equipment and ancillary products with associated software & services solutions.

As a member of the Victoria Service Team, you will ensure customer satisfaction through on site corrective and preventative maintenance on customer equipment reporting to the VIC Service Delivery Manager.

Previous experience in the print industry, although desirable, is not essential for the right candidate looking to start their career in a hands-on technical role with fantastic learning and development opportunities.

Key Requirements

To be qualified for this position, ideally your background and skills will comprise of the following:

• Your strong technical aptitude, troubleshooting skills and professional approach, as well as a positive attitude in dealing with customers, are essential attributes for this role.

• A keen desire to learn and apply new skills will be encouraged in the Konica Minolta environment that fosters continuous employee development.

• Applicants must possess a strong mechanical / electrical aptitude, along with excellent communication and interpersonal skills.

• A proven track record of excellent customer service, ensuring to go above and beyond

Essential requirements for this role:

Demonstrated experience a similar role and/or network, IT and technical knowledge/understanding

Strong verbal and written communication skills

Strong customer service skills

Excellent organisation and time management skills

Australian Work Rights are essential

Australian Driver’s License, Working with Children Check and Police Check will be required

Why Konica Minolta?

In this role you will be provided with a fully maintained company vehicle, phone and laptop.

You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities

We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.

If you are require any adjustments/assistance during the recruitment process please reach out to [email protected]

First impressions are everything! Do you have a passion for hospitality and making memorable connections?

Come join our Front Office team!

You will be the face of this very dynamic hotel and responsible for all guest interactions, queries and requests that come through the reception desk. The successful applicant will assist the Manager on Duty in ensuring a smooth and seamless front office operation and exceptional guest experience in such a transient location. 

We need you to be passionate about what you do, willing to give it your all and have a strong work ethic. We also need you to be available and willing to work a rotating roster of morning, evening and overnight shifts if required. 

We are looking to appoint a Front Office Supervisor at our beautiful Oaks Cypress Lakes Resort on a Full-Time basis. This is an exciting opportunity for an experienced customer service professional to join an amazing team with excellent benefits available. 

About the role:

• Guide & support the team in providing outstanding guest welcoming and experiences
• Act as a role model, sharing your expertise and continually inspiring the team
• Ensure daily tasks are completed accurately and in a timely manner
• Conduct guest arrivals and departures
• Resolve & respond to guest complaints in a timely and professional manner