Join the team redefining how the world experiences design.

Hey, hello, hiya, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

• Design and lead end-to-end internal communications programs that inform, engage and inspire our team of 4,000 Canvanauts across the globe.
• Partner with teams and stakeholders across the company to guide complex change management initiatives.
• Collaborate with teams across the company including Global Communications, Events, Engineering, Product, Design, People and Operations to ensure clear messaging cascades to our team across the globe.
• Bring our Celebration of Diversity work to life through thoughtful and inclusive programs, partnering with our internal Canva Communities and Celebration of Diversity Team to create a culture of belonging and inclusion.
• Manage our company-wide communication channels and cadences including our all hands, company newsletters and major internal events with a focus on driving engagement and alignment.
• Support and provide counsel to leaders across the company to communicate with their teams and the wider company.
• Distill complex topics into compelling messages, build and manage creative campaigns, and design crisp written and visual content.
• Support other communications activities and campaigns as required.

You're probably a match if

• 6+ years of experience in an internal communications, chief of staff or people experience role within a fast-paced and rapidly changing environment.
• Exceptional written, visual and verbal communicator including familiarity with Canva
• Proven ability to translate complex concepts into clear and compelling narratives
• Exceptional at planning, prioritising, and executing simultaneous projects
• You have navigated complex stakeholder environments to drive tangible outcomes
• Tenacity for impact, execution and delivery with scalability

About the team & role

As an Internal Communications Manager at Canva, you’ll join a small and highly impactful team that keeps our team of 4,000 employees (affectionately known as Canvanauts) connected, inspired and engaged worldwide.

You’ll help to develop the strategies and programs needed to disseminate the right information, to the right audiences, through the right channels, at the right time. You’ll work closely with various internal stakeholders to ensure our unique culture, mission and values come to life while helping to scale our approach to internal communications as our team grows across the globe. Day to day, you’ll play a key role in ensuring our team is equipped with the information needed to do the best work of their lives.

No two days are the same at Canva and we’re looking for an experienced operator with  exceptional written, visual and verbal communication skills, the ability to manage complex stakeholder environments and a passion for rallying people around a single unified plan. The ability to roll up your sleeves and jump between multiple projects while bringing clarity to ambiguous situations under tight timelines is essential for this role. The successful candidate will thrive working with a wide range of stakeholders and will be energized by being part of a fast-moving and innovative company.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Please note that interviews are conducted virtually.

Excel is looking for passionate people who are just as excited about exceptional services as we are, for a long-term stable opportunity.

The focus of this role is to deliver industry leading concierge services to residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents and exceptional service experiences that bonds Excel to the clients and their guests.

What You Will Be Doing:

• Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.
• Assisting the Building Manager with issues related to By Laws, resident car park, reporting, keys auditing.
• Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
• Database maintenance, receiving and answering emails, telephone, and security intercom enquiries.
• Securing resident keys, security devices, parcels, and dry cleaning.
• Internal and External Patrolling.
• Completing Incident Reports when necessary and responding to emergencies.
• Ensuring entry and lifts are tidy and presentable.

Working hours: Monday to Friday from 7am to 3pm.

The role of the Business Manager-Nine Plus is to work closely with the Group Business Director- with key tasks in achieving revenue targets.

Day to day you will:

• Be committed to over achieving both your individual and the team’s monthly revenue targets
• Represent the Nine Plus brand within the market, having a strong and reputable market presence 
• Maintain a clear understanding of all of Nine’s wider products spanning Broadcast, Publishing, Radio and Digital
• Present a minimum of 5 weekly pro-active ideas and strategies to generate new business

• 24 month Fixed Term Contract
• Be part of a transformative journey in a purpose led culture
• Hybrid working as standard

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

“Data, Technology & Delivery are accountable for planning and preparing the organisation for the future through strategic technology innovation as well as charting our business strategy and executing for today and tomorrow”

Reporting to the Practice Delivery Manager Project Management, the Project Manager is responsible for working with Project stakeholders within Regulatory Compliance Portfolio Team and the Business to deliver successful Project outcomes by initiating, planning, leading and managing projects to deliver business solutions. The role requires monitoring and regular reporting on Project progress in line with Project Management Framework. With specific focus on skill requirement for BPMN 2.0 and system implementation experience.   This role will support a workstream which captures process mapping and implementation of Tooling system.

• Manage material regulatory requirements by overseeing the governance and management of large-scale reforms assigned by Rest’s Regulatory Compliance Portfolio team

• Delivery – Manage projects from initiation through to closure, to ensure that projects are appropriately structured to achieve the maximum chance of success (time, budget, scope, quality).  Ensure efficient and timely monitoring and reporting to required stakeholders. Ideally have process elicitation and documentation in BPMN 2.0 and system implementation experience.
• Financial Management – Manage the preparation of project cost estimates for gating submission/funding approval, and subsequently manage and report project delivery against agreed costs, to; maximise operational efficiency, optimise the cost / benefits of resource mix, forecast and manage the cost impacts of scope change.
• Benefit Management –Monitor benefits against what was predicted in the business case and ensure all participants are informed and involved throughout the change programme. Awareness of dependences between the project and its benefits and actively managing these in liaison with the impacted REST business units.
• Stakeholder management – Engage, inform and negotiate with regulatory change stakeholders, particularly the sponsor, business owner, impacted Rest business units, vendors and parties responsible for the services after project completion, to identify, manage and monitor compliance with reform obligations.
• Project Governance – Adherence to Rest delivery methodology and governance framework to ensure stakeholders have a clear understanding of their role and that the required decision making and escalation processes are in place to help achieve the required outcomes.
• Partner and vendor management – Manage vendors to deliver solutions for the project to ensure adherence to schedule, quality outcomes, cost effectiveness, appropriate risk management and seamless integration with other project delivery streams, including:

• Define (in consultation with the legal team where appropriate) the commercial framework/terms;
• Monitor and report progress and performance against agreed deliverables and quality and performance expectations;
• Manage contractual performance and quality, ensuring program requirements are met effectively/efficiently and problems are managed and escalated when required.
   

• Risk and Issue Management – Effectively manage risks and issues by identifying and documenting risks and issues to projects and developing effective mitigation/management strategies according to Rest risk framework by:

• Leading and managing the identification of risks and impacts associated with project delivery.
• Managing and leading the development of risk mitigation plans
• Facilitating informed risk management decisions by reporting and communicating risk assessments and plans to the necessary stakeholders
• Direct the identification, monitoring, reporting and escalation of issues and/or problems associated project delivery, including challenging and influencing stakeholders as required to enable the achievement of project deliverables and benefits.

• Lead, mentor and guide project team members to:

• Ensure that resources are optimally utilised.

Build capability across Rest on methods, techniques, and approaches to project management

This role is part of our Platform product organization, responsible for the foundational capabilities of the Now Platform, which are at the center of every “out-of-the-box” ServiceNow solution. You will be part of the Strategic Enablement Team in the Outbound Product Management organization, a talented and supportive group that is passionate about evangelizing our platform internally and externally. You will work cross-functionally, with product teams, customers, partners, and the field to enhance the overall experience with the solution and ensure successful go-to-market.  

As a Principal Outbound Product Manager, you will play a critical role in the evangelization of the Platform, helping establish Generative AI solutions and other platform capabilities in our customer base and expand that customer base. You will articulate the value of the Platform with our customers to help drive its stickiness in our ecosystem and support our high rates of customer renewals. 

What you get to do in this role
•    Communicate the Platform story (vision/direction) in high-touch settings to support customer acquisition & retention
•    Use compelling storytelling and demonstrations through clear guidance for customers to expand their ServiceNow footprint by establishing the Platform as their platform of choice
•    Manage the activities necessary for a successful customer interaction/program/event that will demonstrate value, help understand issues to solve, and ultimately help increase adoption footprint
•    Gather and share customer input to address adoption blockers and inform content, product strategy, and investments
•    Engage and assist key accounts in adopting new products, document key learnings and develop recommended guidance for installing, implementing, and/or adopting
•    Develop an understanding of how customers are using the platform to inform how adoption is affected
•    Provide product technical & functional expertise to customers in high-touch settings
•    Promote “best practice” implementations
•    Participate in at-scale workshops, webinars, and other customer adoption initiatives or events

This role will suit someone with strong cost management experience, ready to take that next step into a senior position.

• Highly proficient in Pre Contract & Post Contract Quantity Surveying including Cost Estimates, Commercial Management, Variation & Claims Management
• Estimating and cost planning to include producing and presenting the final cost plan to the Client
• Manage and monitor project profitability and budgets
• Externalise within the local property market to raise company profile
• Assist with bid writing and negotiation of our contracts
• Work independently and take responsibility for deliverables, whilst ensuring governance is followed
• Producing monthly post contract cost reports and presenting them to the client
• Interfacing with the client and other consultants, at all project stages
• Managing Assistant Cost Managers and Cost Managers within the Defence team.

Our Vendor Management team leads the commercial negotiations with our technology vendors and broader 3rd parties to achieve the best value and broader business outcomes for the Group. They support the ongoing contract management and performance improvement through the contract lifecycle working closely with our technology leaders, product owners, business stakeholders and project managers across all parts of our business to achieve outcomes.

This role is responsible for implementing strategies to maximise value and reduce risk in our IT sourcing and contracting, and for improving our contract-related reporting and analysis processes to enable informed decision-making, compliance monitoring, and performance optimization.

Expertise in IT procurement, market analysis, contract negotiation, as well as in data analysis and reporting will be essential in this role.

Responsibilities:

• Contact Management for a portfolio of IT contracts

  • Collaborate with business, legal and finance teams to understand and clarify their requirements, and ensure with company policy

  • Leading contract negotiations, including terms and conditions, pricing and service level agreements. 

  • Ensure contracts are properly executed, reviewed and renewed as required.

• Cyber Security Governance

• Contract Reporting and analysis

  • Support the contracting team function in developing and executing a comprehensive reporting strategy across all contracts.

  • Manage the Contract Management Report to ensure it is up to date. 

  • Present contract lifecycle data and insights and assist with renewals and renegotiations

  • Collect contract-related data from multiple sources with accuracy 

  • Analyse and present data to identify trends, anomalies, and opportunities

  • Define and monitor contract portfolio performance metrics

  • Identify and mitigate potential risks associated with contracts

  • Implement processes to monitor contract compliance

  • Develop and implement automated reporting solutions using data visualization tools to streamline data collection, analysis, and presentations

  • Create dashboards and visualizations to provide real-time insights into contract portfolio performance

  • Prepare and present regular contract-related reports to various stakeholders, translating complex data into actionable insights and recommendations.

We are seeking an experienced Senior Product Commercialisation Manager (Rich Media
& Display) to create profitable, high quality, relevant and compelling display and rich media led product solutions across Nine’s digital portfolio that drives revenue generation through the sales teams.

You will be responsible for delivering new market-leading solutions, embedding them within Nine’s broader product set and supporting the sales function in generating revenue from display and rich media.

Day to day you will:

• Identify opportunities to improve commercialisation of Nine’s digital assets through display and rich media led initiatives 
• Partner with a diverse set of stakeholders across Sales, Nine Powered, Campaign Operations, Pricing & Inventory and Editorial to design and manage the roll out for new display and rich media led products 
• Work with Trade Marketing to produce product-specific go-to-market materials and position them effectively in market
• Provide product ‘playbook’ specs and resource material into Powered and Trade Marketing to support their creation of go-to-market materials
• Partner with the Product team to develop commercially optimized products as the websites and apps in Nine’s portfolio are evolved
• Source, onboard and manage the commercial relationships with new rich media vendors to strengthen Nine’s rich media and display based offering where appropriate

We are looking for a professional well organised, responsible, and energetic Cleaner Supervisor to join our amazing team for the long term and be responsible for account management and supervisory duties.

Our clients are generally located in proximity to the Sydney Eastern Suburbs, North Sydney and CBD area.

You will be responsible for developing long-term relationships with our portfolio of assigned clients and employees as well as connecting with key business stakeholders. You will liaise between client and internal teams to ensure the timely and successful delivery of our services in accordance with contractual requirements. This role also focuses on staff development and the implementation of procedures to ensure the highest standards for our sites.

Great opportunity to join a high performing team and work within a collaborative, positive and professional environment to unleash your potential!

About Us

Employment Hero is an Australian tech unicorn - valued at $2 billion. Our world-class software is the easiest way for small and medium-sized businesses to manage HR, payroll, employee engagement, and benefits. We’ve grown 100% year-on-year since our inception in 2014, and now service over 200,000 businesses and 1 million+ active users globally. We have exciting growth plans for 2023 and beyond, powered by our mission of making employment easier and more valuable for everyone.

We take a Remote First approach with our team. Employment Hero can hire across the world, so long as candidates have eligible working rights and are in a suitable time zone to their colleagues. If you’ve got the skills for the role and the passion for our mission then we want to hear from you!

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

The Role

Reporting to the Head of Digital Engagement within the Customer Experience function, the Community Manager is responsible for building, engaging, and maintaining the online community around the Employment Hero platform. The communities will include both our business and end users.  The Community Manager will drive discussions, interactions, and ensure a positive and helpful environment for all users. 

The key focus for the role is to manage the execution of a successful community, driving engagement and ensuring  user questions are addressed, concerns and issues are resolved and both value realisation and customer satisfaction is high amongst members. In addition, this role will set the frameworks and processes to moderate user-generated content, enforce community guidelines and maintain a safe online space. 

Responsibilities

• Develop and execute strategies to grow and nurture our first online user community as a proof of concept and subsequently build out all wider user communities across Employment Hero user types and regions. 
• Initially moderate user-generated content and discussions (with subject matter support), ensuring adherence to community guidelines and maintaining a respectful and safe environment; subsequently building out the capability required to operate our communications in a customer centric and operationally efficient way. 
• Set up and drive engagement with users through appropriate channels to answer questions, provide assistance, and facilitate meaningful interactions including the set up of peer to peer servicing communities.
• Plan and coordinate community events, webinars, and user-focused initiatives to drive engagement and collaboration, leveraging and aligning with our Marketing Function’s delivery of the same. 
• Collaborate with cross-functional teams to gather user feedback, identify pain points, and advocate for user needs and preferences.
• Design and own the metrics to measure community value and performance, monitoring and reporting on engagement metrics and value to continually improve the community strategy. 
• Work with our Marketing function to ensure we have a calendar of relevant and engaging content such as blog posts, articles, and resources, to provide value to the community.
• Act as the voice of customers between the community and internal teams, communicating user feedback, suggestions, and concerns effectively.
• Monitor industry trends and competitive landscapes to identify opportunities for innovation within the community space.

Requirements

• Bachelor's degree in Marketing, Communication, Business, or a related field (or equivalent work experience).
• 5+ years of experience in community management, social media management, customer success or related roles preferably within the SaaS or technology sector.
• Proven track record of developing and launching a proof of concept and scaling proven concepts to thriving  business as usual channels and experiences, growing and engaging online communities and using analytics to track engagement and measure impact.
• Excellent written and verbal communication skills, with the ability to engage and connect with users effectively, develop and execute strategic community engagement plans.
• Experience in project and/or change management. 
• Previous experience in customer support or advocacy roles is an advantage.
• Previous team leadership is an advantage. 

Benefits

• Self, health, wealth and happiness programs.
• Remote first and flexible working arrangements.
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!).
• We set you up for success with the latest and greatest hardware, tools and tech.
• Learning & development (including an external study policy, live monthly professional development classrooms, and premium online learning content!).
• Social events to get to know your new colleagues.
• Employee Share Option Program: be an owner of Employment Hero!

Why join Employment Hero?

* Raised $263M Series F round led by TCV October 2023

* Raised $181M achieving unicorn status February 2022

* LinkedIn Top 25 Startups 2021, ranked #2 in Australia

* The Australian Top 100 Innovators List 2021

* Raised $140M Series E round led by Insight Partners July 2021

* Raised $45M Series D round led by Seek 2021

* Deloitte Technology Fast 50 2020, ranked #42 in Australia

* LinkedIn Top 10 Startups 2020

* Raised $22M Series C Round led by Seek July 2019

* Raised $8 mill series B round led by Seek and OneVentures

* Deloitte Technology Fast 50 2019, ranked #20 in Australia

* GetApp Category Leader Q1 2019

* Deloitte Technology Fast 50 2018, ranked #12 in Australia

* HRD Gold Medalist - Human Capital Management Systems 2018

* HRD Gold Medalist - Rewards and Recognition Service Provider 2018

* HRD Rewards and Recognition Employer of Choice 2018

* LinkedIn Top 25 Startups 2018

* EY Entrepreneur of the Year National Finalist 2018

**When applying for this position, please fill out all of the application questions, thank you*

Koala’s mission is: Better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

Why we have this role @ Koala

As our CRM Marketing Manager, you'll be the driving force behind our direct marketing channels, crucial to Koala's growth and customer connection. This role is a unique blend of strategy and execution, perfect for someone who thrives in a dynamic, fast-paced environment and is eager to make a substantial impact in the eCommerce landscape.

What key responsibilities does this role have @ Koala?

• CRM strategy: Develop and implement innovative CRM strategies, focusing on email, SMS, and referral programs to drive business growth and customer loyalty.
• Hands-on execution: Directly manage and optimise email and SMS automations and campaigns, aligning them with marketing plans, customer behaviors and preferences.
• Collaborative spirit: Work closely with digital production, data & analytics, customer service, and brand marketing teams to create seamless digital customer experiences.
• Creative problem-solving: Use your analytical skills to continuously refine our CRM approach, ensuring maximum engagement and revenue generation.
• Data-driven decision making: Regularly analyse customer funnels and campaign performance, leveraging data to drive strategic decisions.

Ideal background…

If you're passionate about creating meaningful customer experiences and eager to play a key role in a forward-thinking company, we'd love to hear from you. Together, let's redefine the future of furniture shopping and make a lasting impact on the planet.

• Creative problem-solver with a strong analytical mindset, capable of identifying and proactively addressing challenges.
• Experienced in CRM: 2-4 years in CRM. Adept at directing CRM strategy, while also being a hands-on, hard-working individual who thrives in a fast-paced environment. Experience with Klaviyo is a plus, but not mandatory.
• Results-oriented: Proven track record of using CRM strategies to significantly boost revenue and customer engagement.
• Ecommerce savvy: Deep understanding of DTC eCommerce, particularly in customer behaviour and purchase patterns.
• Storyteller at heart: Ability to weave brand narratives into campaigns, enhancing customer connection and retention.

Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy bunch! 

• WFB/Hybrid working - We’re mixing it up with a couple of days back in the Alexandria Treehouse (office) and work from bed/home (WFB); we want you to do your best work the way that works for you, including from anywhere on the globe (T&Cs apply)!
• Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced. 
• Tuesday lunches, Monthly barbies, socials and stocked kitchen - With an emphasis on healthy, local and organic produce.
• Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam. 
• Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
• Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days. 
• Short and long-term incentive plans ensure you benefit as Koala succeeds!  
• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough  So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding,  1% and so much more.
• All in all, the Koala Kommunity is a great place to hang out and belong to!

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball.  Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.

To read more, check out our careers, LinkedIn, or the great work we do with Work180.

* Recruiters, sending you love and light, but we got this and won’t be accepting unsolicited CVs.

This is an exciting opportunity for a Property Manager to join our growing Real Estate Management Services team in North Sydney. We are looking for a driven and passionate candidate with recent experience in a commercial property management.

This key role will be responsible for the property management of a diversified portfolio of assets located on the North Shore including commercial office, industrial and retail. This portfolio will see you develop your existing property management knowledge, as well as expanding your understanding of all aspects of management services. You will build strong relationships with clients and relative stakeholders, ensuring business objectives are met, and expectations are exceeded.

You will successfully achieve this by undertaking the following key tasks:

• Manage daily tenants matters, respond to all incoming requests, assist in resolving issues.
• Implement and maintain orderly lease administration, financial management procedures and overall reporting
• Control the collection and reconciliation of monies, including rentals, outgoings, and recoverable costs in conjunction with strict arrears management practices.
• Prepare operating and capital expenditure budgets, involving other key stakeholders in annual budget development where relevant.
• Manage all internal and external audit processes.
• Negotiation of new leases and lease renewals as instructed by client in accordance with Work process flows.
• Liaise with client’s solicitors to facilitate the preparation of appropriate lease and licence documentation as approved.
• Participate in the maintenance of a detailed property database providing summary details of property leases.
• Put together service contracts, coordinate property risk assessments and carry out property inspections.
• Oversee Facilities Manager, assisting with repairs and maintenance works.
• Assist with the development of tenant retention and satisfactory initiatives.

What you will do

• Create, execute, optimise and deliver digital campaigns promptly and accurately with a focus on delivering client objectives.
• Ensure campaigns are run correctly and on time to ensure revenue is maximised.This will involve solving problems along the way and working towards strict deadlines.
• Develop and foster relationships with our clients, in an effort to provide exceptional customer service to our internal teams and external clients.

Unity Fund Services (UFS) is expanding our team and we are searching for a qualified Fund Accountant in the position of Assistant Manager to help us lead, coach, and mentor our fund accountants as we redefine fund administration.   

This role will use your >5 years background as a general accountant (CPA/CA) and your people management experience within fund services environments.  Your knowledge of working in a variety of asset classes is essential to this role.  It is expected that all our assistant managers have the ability to still be hands-on with the “tools” including highly advanced skills using Excel, Word.

Assistant managers within our team at UFS are able to demonstrate their ability to lead from the front by motivating their teams, sharing knowledge, and coaching their teams to ongoing success.  Your proactive, analytical approach to problem-solving and ability to bring a team together is what will drive your success in our organisation. We are searching for assistant managers who have the ability to build a strong rapport with their teams but also be confident advisers to our clients. 

The role will see you assume responsibility for a varied portfolio of investment funds which may include wholesale or retail: 

• property / real estate funds
• credit/debt funds
• fund of funds
• hedge funds
• financial assets
• other investment funds

Tasks/Responsibility

• Managing relationships with key stakeholders to ensure all aspects of fund administration are delivered in a compliant and efficient manner 
• Manage a small team of fund accountants ensuring all team members are trained and motivated to deliver excellent client services
• Review and approve for release all client deliverables to a high quality ensuring all procedures and processes are adhered to
• Ensure clients meet regulatory obligations in respect of fund administration and tax compliance
• Successfully onboard new Funds to required timeframes
• Manage all aspects of teamwork flow ensuring work is appropriately allocated and resourced to meet client deadlines and staff development opportunities
• With support of team manager ensure all team members are motivated, receive adequate training and have development plans in place to achieve career objectives
• Assist with internal projects from time to time
• Escalate issues identified by client, trustee and team to ensure a viable solution can be found.

What's on offer?

• Attractive package - compensation will be commensurate with skills and the role
• Work in a great team environment with excellent work life balance
• On-the-job training and development
• Excellent CBD location at Governor Macquarie Tower, 1 Farrer Place, Sydney NSW 2000

UFS employs people who have a professional aptitude and are determined to develop a successful career. We challenge employees who want to further their skills through ongoing training and education.

We are not currently accepting additional support from external suppliers or recruitment agencies.

Application open Monday 22nd January 2024

Applications close Monday 19th February 2024

Why is this an exciting opportunity 

As the Human Experience (HX) Company, Starcom harnesses the power of media to bridge the tension between what people want and brands need.  

We believe the alchemy of people and technology create experiences that people love, and the actions that brands need. Our people are empowered by technology, and they use it to reinvent, navigating brand offerings in the way they want. They are carving their own desire lines through traditional consumer categories.  

Our people are provided the benefit of: 

• An inclusive and engaging workplace where the alchemy of people and technology creates experiences that people love, and actions that brands needs.  
• The opportunity to experience another world, learn new things or do something that excites you outside of media through our annual Human Experience Day.  
• Flexible working – the opportunity to mould the way you want to work to fit your lifestyle.  
• A constantly evolving and personalised Learning and Development programme tailored to the training you need to drive your career development.  
• Local and Global Mobility – transferring to any agency within Publicis Groupe in Australia and internationally.  
• An onboarding program that commences from the point of you accepting our offer and shares everything that you need to know about Starcom and sets you up to achieve success throughout your first 6 months.  
• Progressive parental leave initiatives.   
• Wellbeing initiatives that support your ‘Wholeself’ – mental health initiatives which include a Publicis wide shut down in October each year to mark World Mental Health Day. We also have massages, flu shots, free breakfast and fruit and access to our Employee Assistance Program.  

You will be joining an experienced and well recognised agency with credentials: 

• 1x AdNews Media Trading Team
• 1x win & 10+ nominations (e.g., 30 under 30, women in media, next of the best) 
• 26x Trade & PR Content 
• 2x B&T - Top 10 Recognition (CEO – Rainmaker and COO – Big Spender) 
• B&T - Starcom ‘Gold’ for August – Best Performing Agency in Market 
• B&T Award Nominations – Best Digital Transformation and Best Audio Campaigns 

The transformation you will experience 

This is an incredible opportunity to bring your top-notch strategic thinking and storytelling skills into play by joining our team as the new Strategy Manager. As part of the broader Strategy team spanning both our Sydney and Melbourne offices, you'll have the platform to deliver best-in-class strategies and solutions that drive business growth for clients, while also supporting internal teams with valuable business and consumer insights.

We work with a cool mix of clients, diving into everything from FMCG and alcoholic beverages to finance and tourism. These are not just clients; they are trendsetters. Big on shaking things up, they're all about sparking innovation and giving new ideas a whirl. In this role, you'll serve as a genuine partner to these forward-thinking clients, providing you with the opportunity to elevate both your strategic and creative thinking whilst propelling their brands in the marketplace to new heights.

As our Strategy Manager, you will also be responsible for enhancing our agency's culture of Never Standing Still by using thought leadership and disseminating this across the agency and to clients.

Reporting into the Head of Strategy, your scope will include: 

• Developing and delivering strategies to some of Australia's most loved and respected clients from brief through implementation, including writing and delivering the strategic product
• Acting as the ‘go to’ source of insight into consumer behaviour across the agency with a natural focus on developing a strong point of view on implications for our clients’
• Being curious and proactive in understanding our clients’ businesses, media, and culture, ensuring our clients are at the cutting edge of knowing what is around the corner in terms of changes in consumer behaviour
• Building and fostering strong relationships with Starcom’s client business and craft leads
• Championing our People Powered Growth philosophy and ways of working internally and with our clients
• Supporting the strategic delivery of new business pitches where appropriate

What you’re looking for 

• A supportive and collaborative culture 
• Clients who are open to suggestions and working progressively
• A fame driving role with award possibilities
• An opportunity to help build and grow the strategic product in Starcom nationally

What type of person will be successful in this role 

You’ll possess: 

• Ideally 4+ years’ experience with a background in media strategy or planning
• Strong written communication skills to deliver strategic solutions and proposals for clients
• Strong insight capability in behavioural, cultural, business and media
• Strong business acumen, are a problem solver, forward thinker and curious
• As comfortable with numbers as with understanding culture
• Strong knowledge of the Australian media landscape and Australian media tool and data sources
• A team player, who knows how to best navigate team dynamics
• Extensive experience in researching and transforming raw data into insights
• Experience in using multiple research platforms, from existing databases through to the development of research proposals and reports.
• Good knowledge of media insights tool such as Nielsen CMV Clear Decisions, GWI or Roy Morgan

Publicis Groupe benefits 

Be a part of the Publicis Groupe family, one of the world’s most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:  

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing 
• A rewarding office environment backed up by our Publicis Liberté flexibility approach “working your way, with us!”  
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network 
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes 
• A culture of open feedback and support to achieve your goals through our Career Conversations program  
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE and Embrace (reconciliation action plan) programs   
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year 
• Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits 
• Access to counsellors, psychologists, and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs 

Starcom, as a part of Publicis Groupe believes that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers, and lesbian, gay, bisexual, transgender, and intersex (LGBTI) people. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process. If you need assistance or adjustment due to a disability, please contact us.

Job Description

Sales Operations Manager, Client Engagement

Permanent opportunity, Sydney, Melbourne, or Auckland CBD location

Are you looking for a challenging opportunity in an organization with a dynamic, innovative and diverse environment? If so, your future is with Visa.

Team Summary

Visa’s Vision is to be the best way to pay and be paid for everyone, everywhere. We partner with over 16,000 financial institutions globally to build superior payments products and experiences that enable customers, consumers, businesses, large corporations and governments, to pay or be paid. 

Visa’s Client Engagement team oversees our client relationships across a range of leading financial institutions in Australia, supporting our clients to manage and grow profitable payments portfolios. Our objective is to align our client’s goals with those of Visa for the benefit of the customer and for our respective businesses.

The Role

The Sales Operations Manager is a key member of the Client Engagement team. The role is responsible for supporting the Account Executives to deliver the program of work associated with the clients, driving account governance, and leading the execution of our sales operating model.

The role requires strong operational and governance management expertise, underpinned by a solid knowledge of the industry, the clients and Visa.  The role will report to the Director, AuNZSP Sales Excellence and will work collaboratively with the Account Executives and respective client teams.

As the Sales Operations Manager, you will act as the key liaison point between Visa and our key clients, overseeing a wide range of projects and client requests, and ensuring that all activities across the various partnerships are carried out in accordance with the agreed sales operations and governance models and in adherence with the client incentive agreements.

In this role you will:

• Lead the execution of the account operating model (incl. the governance and operations meetings and processes we use to run accounts) both internally and with the client.

• Manage the tracking and delivery of partnership contract obligations, including responsibility for volume forecasting, incentive calculations and payments

• Liaise with client stakeholders to answer ad-hoc requests (including finance, product, marketing, strategy)

• Manage the governance of any applicable agreements connected to the client partnerships. This includes improving upon the design and implementation of the governance framework and operating model.

• Develop processes and program templates for responsibilities such as incentive activity plans, project management and tracking, issue resolution, risk management and stakeholder management.

• Manage the documentation and recording of all program activities, and management of reporting.

• Use reporting tools to monitor portfolio activities and regularly brief business leadership on the performance and status of initiatives.

• Assist with the coordination of executive immersion programs and study tours

• Ensure compliance in accordance with Visa financial controller processes and procedures.

• Ensure team compliance with internal client relationship management processes, procedures and tools.

• Consistently follow Sales Operations practices and participate in the Sales Operations Practice to uplift the client governance frameworks and operations models across AuNZSP  

This role is integral to ensuring our client partnerships are positioned for future success, and that Visa and the client’s joint partnership strategies are executed with excellence. This is an opportunity to make a significant impact in supporting our clients through a period of exciting growth and underpinning the delivery of a range of next generation payments solutions and customer experiences. 

Specific skills and experience you may bring are:

• Confident Multitasker. Able to effectively manage and prioritize a range of activities in a fast-paced working environment

• Analytical Thinking. Using analysis and problem-solving skills to deliver actionable insights

• High Impact Communication. Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations, communicating in a focused and succinct manner that drives others’ thoughts and actions.

• Building Strategic Relationships. Developing collaborative relationships to facilitate the accomplishment of work goals.

• Active Contributor to Team Success. Actively participating as a member of a partnership team to move the team toward the completion of goals.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

People & Culture Manager - Part Time

Naked Wines is on a mission to disrupt the wine industry, benefiting wine lovers, winemakers, and our team members. And we’re after a Campaign Manager to help us do exactly that!

Naked Wines is looking for a dynamic team member to co-ordinate multi-channel initiatives and projects, ensuring the seamless execution of campaigns aligned with the Naked brand.

Join our energetic team and play a pivotal role in our journey to create a better way to wine.

Here’s a bit about us:
Our community of passionate customers, known as Angels, empowers gifted independent winemakers in Australia and New Zealand. In exchange, Angels gain exclusive access to superb hand-crafted wines at incredible prices.

Our innovative approach addresses key challenges faced by talented winemakers, providing them upfront funding, distribution channels, and direct connections with consumers. By streamlining the sales and marketing approach, Naked Wines delivers exceptional value to our customers and supports 65 independent winemakers. Talented, hard-working small business owners who in turn, support growers, farmers and their own local communities.

Naked Wines Australia is based in Manly on Sydney’s stunning Northern Beaches (and remotely too) and of course, you can be assured there is great wine flowing!

We believe in:

• Doing the right thing
• Generating extreme customer loyalty…
• Which generates cash, which can be reinvested in growth…
• Which attracts the best people and the best suppliers
  
  

As a leading player in the direct-to-consumer wine market, Naked Wines is reshaping the way Australians and Kiwis wine. If reading all that fires you up, then you’ve found the job for you!

As People & Culture Manager you will be responsible for helping Naked Wines reach our growth ambitions by creating an exceptional employee experience where people can be themselves, grow, and achieve because they can bring their best into our team!

This position will be a hands-on partner to the leadership team & global counterparts helping to deliver a range of HR activities across the employee life-cycle including recruitment, operations, advisory, administration, training and development, employee engagement, and strategy.

This Role is ideal for someone looking for a part-time role within a great company that campaigns for great culture and growth. Suppose you have a passion for building strong relationships and fostering the growth and development of both employees & managers. In that case, all while contributing to a meaningful mission and being a Culture ambassador, this role is for you.

Some of the initiatives that you will oversee in the Australian business include: 

• Recruitment
• Bi-annual performance appraisals 
• Annual Salary Benchmarking 
• Employee Communication
• Assisting with monthly Payroll
• HR Administration
• Annual Employee engagement survey
• Employee wellness
• D,E&I Agenda
• Organisational Design 
• Performance Management
• Culture Ambassador

This role needs to be a trusted advisor for the leadership team and our employees alike. 

Key Success metrics would include:

• Consistently strong (and continuously improving) employee engagement scores
• Achievement of the annual business objectives
• No vacancies in key roles for greater than 3 months
• Best in class candidate recruitment experience
• Recruitment of extraordinary talent
• Retention and development of our team
• Compliant and best practice employee lifecycle processes

To nail the role you’ll need to be: 

• A strong communicator who is able to build successful relationships
• Driven and have good energy
• Organised with a structured approach to work
• Problem-solving and conflict-resolution skills
• Doesn’t crack under pressure (i.e. laughs, doesn't cry) when holding 12 plates that are spinning at the same time, while standing on the tip of a rocket at launch
• A Naked Wines culture ambassador & role model 
• Strong ownership and  accountability 
• Eager to learn 
• A strategic & innovative thinker who is always looking for continuous improvement areas 

Requirements

• Education: Bachelor degree in HR, business or similar 
• At least 2-3 yrs experience as a HR Advisor, Business Partner or similar

Team & People

You would report directly to the Managing Director in Australia and be expected to develop strong working relationships across the local and global businesses with your peers and Global VP of HR.

• Competitive Salary
• Attractive Performance based bonus plan
• Long Term Incentive Program (Employee Share Scheme)
• Monthly Wine Allowance

The Asia Pacific Fulfillment Operations Manager will support Block Logistics and Fulfillment efforts in Australia & Japan. As part of the Hardware Logistics team, you will play an essential role in our mission to bring Block products to our customers in a fast, reliable, economical and elegant fashion. You will determine best practices, collaborate on growth plans across the supply chain and company, support the implementation, and manage Block's fulfillment and delivery operations for all products. You will also oversee vendor and supplier partnerships and manage performance within Block's international supply chain.

We're looking for a dynamic, process-oriented operations leader who has a passion for new solutions and scalable systems. Because the majority of the team is based in the San Francisco Bay Area, some morning working hours will overlap with Pacific Standard Time.

You Will:

• Manage and improve the logistics [inbound, fulfillment and outbound] network for Block's Asia Pacific markets
• Oversee supplier partnerships and manage performance
• Work with internal partners to guide the development of essential and new fulfillment programs.
• Ensure that performance targets are met on service level commitments to our customers, across all products within the region
• Implement SOPs with partners and manage Indicators to maximize and measure Block's partners performance: Order Management; Inventory control, Performance Service level agreements, metrics reporting and Scause troubleshooting
• Support new potential country and new product launches coordinating with global partners to ensure setup, and success of the launches
• Maintain accurate and appropriate SOWs and SOPs specific to the implementation of fulfillment operations against B2C, B2B, Retail and Returns distribution requirements
• Handle fulfillment errors and exceptions, correcting and identifying preventative measures
• Identify process gaps, propose and guide implementation for scalable solutions
• Leverage access to technology and new ideas to bring continuous improvement to APAC markets

You will be responsible for helping recruitment agencies get the most from Messly, supporting them from the sales process through their lifecycle as a customer.

Using your recruitment background, you will become a trusted advisor to our clients, building close relationships

Specifically, your role will focus on:

Onboarding and Training: Train new recruiters how to use Messly, giving product demos and tutorials. You’ll become an expert in Messly, with an in-depth knowledge of the product features and capabilities, coaching them on how to utilise the product fully. When we release new features, you’ll help coach them on how to use these.

Regular Check-ins: Offer regular status meetings with customers to understand their needs and gather feedback. We are proactive in reaching out to clients, not waiting for them to report issues. If clients are having issues, or we notice that they’re not using the product property, you would work to fix these issues.

Account Reviews: Use our data dashboards to understand if Messly is being used to its full potential, and suggest ways for agencies to get more value from us. Where issues are identified, we will create action plans to help solve these.

Process Development: You’ll own the processes and documentation around your role, and ensure these are continually maintained.

In addition, you will help with:

Sales support: Supporting the CEO through the sales process, including outreach to potential agencies, and follow-ups through the sales process.

Feedback: Share feedback from agencies with the product team, and contribute ideas for how to improve our service based on their feedback and the data you can see.

Ops: You will manage and run occasional operational processes, such as generating reporting and customer reporting, working with our ops team.

A Typical Day

Messly is small, fast-growing company so each day is different. But if they was a ‘typical\ day, it might include:

• Joining a sales call with a prospective client to understand if Messly is a fit for them, and following up with a proposal and some pricing
• Running a training session for recruiters from a new client. That might be in their offices or on a video call. You’d give them a demo of the key features, and help them to set up their accounts on Messly.
• In between, you might pick up a few questions in your inbox from recruiters who have a question about using Messly, or call up a recruiter who you can see is struggling to have success on Messly
• Finally, ahead of the team meeting the next day you’ll spend an hour reviewing your action plan for an agency that’s struggling, collate some product feedback and prepare some data and charts for discussion with the team.

Working At Messly

You'll be our first hire in Australia, and a key part of the initial team. One of the founders is relocating to live in Sydney to run the Australian business, and you will be working closely with him on a day-day basis. The other founder will travel to Australia also as needed.

We will ensure you feel part of the wider team in the UK, as feeling part of a team is really important to everyone here. You’ll get to meet us on weekly team meetings on Zoom and you’ll be interacting with the UK every day via Slack too.

Messly is a fully remote company and has no fixed office, and this will not change in future. Part of your role will involve visiting client offices to run training or other meetings. We expect this to be around 2-3 times per month.

We’ll help to support getting you setup at home if you haven’t worked remotely before including any computer equipment you need. You'll receive in-person training when you start, to give you the ins and outs of the company and meet the team you’ll be working with. We also offer co-working space near you if you’d prefer not to work from home.

Digital Asset Custody, globally, without compromise.

Zodia Custody is a FCA, CBI and CSSF registered Virtual Asset Service Provider (VASP), offering Digital Asset Custody services to Institutional Investors. Zodia Custody is a Venture backed by Standard Chartered Bank, Northern Trust and SBI Digital Asset Holdings based in the UK, Europe, Hong Kong, Australia, Singapore and Japan.

 We have ambitious plans to scale internationally, by way of internal and external growth. Zodia Custody has also partnered in Japan with SBI to launch the service in APAC and has plans to continue to expand in APAC and Middle-East. We aim to be the best in class in providing Crypto Custodian services.

Zodia Custody is an institution-first digital asset custodian that does not compromise on its control standards. We are regulation first in everything we do.  Within the Risk & Compliance departments, we are at the forefront of innovation and alongside our colleagues are engaged in safely developing Business Services to support the fast-structuring crypto-industry.  

The Risk and Compliance Teams are responsible for allowing the business to scale sustainably, whether it involves new markets, products, blockchains and more. Our Teams are involved in end to end processes to mitigate risks, including financial crime risks, and identification of areas of control weakness. We work directly with the business as key partners in driving control improvement.

 The teams are also responsible for identifying any gaps or weaknesses in Zodia’s adherence to applicable laws, regulations, rules and standards of self-regulatory organisations. Risk & Compliance play a key role in in ensuring key business processes help to manage risks enabling our businesses to continuously improve its risk management processes.

You’ll have the opportunity to work with both the Risk and Compliance teams, which are core teams to Zodia Custody’s success. You will help Zodia Custody in its mission to enable Digital Assets, without compromise.

What you'll be helping us with:

• Making sure Zodia Custody is compliant with risk frameworks, is continually improving these frameworks and is fostering a culture of assessment, challenge and monitoring  
• Continuing to expand, enhance and evolve our company-wide control landscape to meet regulatory expectations and deliver best in class services to our customers
• Scale the business to new markets and products

You'll spend your time:

• Challenging existing processes to ensure we are performing controls in line with and/or exceeding industry standards
• Assessing new products, clients, crypto assets/blockchains and geographies
• Executing design and operating effectiveness control tests to ensure that we have full, accurate picture of the effectiveness of the Zodia Custody-wide control landscape;
• Making recommendations to improve control effectiveness and/or identify where new controls are required;
• Identifying and monitoring risk exposure, as well as collaborating with other departments to develop and implement strategies to mitigate risk.
• Performing 'deep dives' (assurance reviews) on specific risks and/or across a series of related controls to make sure we have the correct control coverage in place and they are operating effectively.
• Managing and fostering positive relationships with key stakeholders across the three lines of defense

Above all, we are looking for people that are excited about helping Zodia Custody scale in a compliant, thoughtful and controlled way.

Key Stakeholders

• Chief Risk Officer
• MLRO/Chief Compliance Officer
• Head of Financial Crime Compliance
• Chief Security Officer
• Operations & Technology
• Regional and Country Heads

 You should apply if:

• You have at least 4 years experience working in a banking, or professional services firm in a risk function or a risk-focused compliance role in the second line of defense.
• You have a good understanding of industry control standards and practices;
• You have experience working in Digital Assets or else a strong passion for working in Digital Assets
• You are hands-on and great at execution;
• You're a self-starter and autonomous, able to make prioritisation decisions;
• You're a team player and collaborate well with other people;
• You're able to facilitate discussions and influence others to gather meaningful feedback and support on your work;
• You have experience managing multiple deadlines through to completion and have excellent attention to detail;
• You're resilient and comfortable working in a fast paced and ambiguous environment where the day to day job is constantly evolving and changing.

We offer a range of fantastic benefits including:

• Competitive employer contribution pension scheme
• Private health care
• Critical Illness cover
• Life Insurance
• 30 days annual leave
• Flexible bank holidays (can chose whether to work on bank holidays and use the leave elsewhere in the year)

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

Reporting directly to the Head of Compliance, you'll play a pivotal role in supporting our member communication and marketing strategy ensuring that our members are well-informed and engaging with their Rest accounts. 

You will undertake compliance reviews of Rest’s Digital, Brand and Member Experience content, ensuring it aligns with the latest regulatory and legislative standards. You'll play a critical role in the due diligence process to enable seamless, clear, and compliant communication between Rest and our members.  

Key Accountabilities/Responsibilities:

• Conduct compliance due diligence reviews for all Digital, Brand and Member Experience content included in communications and digital experiences provided to our Members.
• Ensure that the content generated by Rests’ Digital, Brand and Member Experience is compliant and aligned to industry best practice whist accurately representing Rest’s Vision and Brand
• Be the Compliance SME for review of Digital, Brand and Member Experience content and make recommendations for and manage engagement with the internal legal team as required.
• Provide content compliance advice and guidance to the Digital, Brand and Member Experience Leadership teams, representing Line 2 Compliance
• Provide ongoing training to develop the Rest Digital, Brand and Member Experience teams’ knowledge regarding advertising and marketing compliance and industry best practice.

Company:

Description:

Marsh McLennan is seeking candidates for the following position based in the Sydney or Melbourne office:

Tax Manager, Pacific

What can you expect?

An exciting opportunity has become available for an experienced tax professional to join Marsh McLennan (MMC) as a Tax Manager in Sydney or Melbourne. You will be a member of MMC’s Asia Pacific Tax team, reporting to the Regional Tax Lead, Pacific, based in Sydney. Working closely with MMC Tax colleagues in and outside the Asia Pacific region, you will be responsible for assisting with tax matters across all of MMC’s business activities in the Pacific region (Australia, New Zealand, Fiji, Papua New Guinea, and other relevant territories), including providing advice on application of direct and indirect taxes, revenue authority reviews/audits, key projects, and merger and acquisition transactions. 

Whilst this role will not include direct involvement in various tax filing requirements, you will be required to assist with reviewing tax reporting and compliance. You will also assist with risk control procedures as well as partnering closely with other MMC stakeholders to make desirable enhancements to the upskilling of the tax reporting and compliance capabilities embedded within the Controllership and wider business team.

What is in it for you?

• Exposure to senior stakeholders across all areas of the business.

• Professional environment where your career path really matters and is supported in our global organisation.

• Hybrid working model.

We will count on you to:

• Provide tax advisory support and direction to various MMC colleagues on general tax matters in the Pacific region.

• Identify risks and opportunities, as well as plan, design and manage tax projects to contribute to the management of MMC’s effective tax rate and tax compliance requirements.  This would include working with relevant business functions across the Pacific region to ensure supportable tax positions for business transactions, reviewing permanent establishment exposures, withholding tax consequences, etc.

• Provide analysis and recommendations of tax positions, and effectively engage with key stakeholders in and outside the MMC Tax team to ensure communication and understanding of such matters. This includes supporting (where applicable) MMC’s tax filing positions, providing guidance on tax law changes, and tax implications for MMC’s M&A activities, restructuring initiatives, treasury funding issues, dividend flows, equity investment/capitalization issues, etc.

• Work closely with the business areas to provide tax guidance and support on corporate income tax, indirect taxes, transfer pricing, and legal entity structures, developing a tax culture with the business and other functional areas (finance and non-finance).

• Support the quarterly and year-end group tax reporting processes for the Pacific MMC entities. Review the quarterly US GAAP income tax provisions prepared by Controllership which are reported to MMC Tax in the USA. Review and contribute to the determination of provisioning of open tax issues based on submissions made by Controllership.

• Review the tax returns and tax summary memorandums of the key Pacific MMC entities produced by Controllership and outsourced service providers in order to support the Controllership in determining appropriate tax filing positions, as well as to identify tax risks and opportunities.

• Manage regional tax reviews, audits and dispute resolution initiatives in conjunction with wider Finance group.

• Manage regional tax reviews, audits and dispute resolution initiatives in conjunction with Controllership.

• Work in conjunction with MMC’s global Transfer Pricing team to manage transfer pricing analysis of all intercompany transactions from a tax perspective and characterisation of services for tax purposes.

• Maintain a current awareness of local tax legislation and case law that would impact the company's operations and establish proactive plans accordingly, for both cash and financial tax reporting purposes.

• Provide appropriate levels of tax training to MMC colleagues, when required.

What you need to have: 

• Bachelors Degree in Finance, Accounting, Business or related degree.

• 5-8 years of relevant tax experience (covering direct tax, indirect tax and transfer pricing), ideally gained from a public accounting practice and/or in-house tax positions.

• A proven track record of working on tax issues in the Pacific region. 

• An understanding of US tax principles and US GAAP will be advantageous. 

• Excellent communication and interpersonal skills, managing multiple stakeholders.

• Ability to work effectively in a matrix environment.

• Ability to prioritise competing tasks.

About Marsh McLennan:

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well-being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X.

Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal record check prior to commencement of employment.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family. Marsh is proud to be an accredited Family Friendly Workplace, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.

Purpose of your role

We are hiring a Business Development Manager, who will be an integral part of the Sydney OFX team. You will play an important part expanding revenue streams by qualifying and acquiring new leads across the Mid-Size Business Segment. You will focus on solution-based sales, to educate prospective clients on OFX's service and products. You will collaborate with internal sales and dealing staff to oversee current corporate progress.

What you do

• Intelligently researching, identifying, and tracking new leads and corporate opportunities.
• Present and explain OFX’s valuable proposition, products, and services to partner with potential customers.
• Collaborate with OFX’s broader Operations team to stay updated with new and existing compliance regulations, legal adjustments, product advancements and distribution channels.
• Actively contribute and consult on longer-term strategic sales direction.
• Attend industry functions, such as association events and conferences; provide feedback and information on market and creative trends.
• Meet and exceed KPI targets daily, weekly, monthly.
• Track and record activity on accounts and support closing deals to meet targets.