This role is part of our Platform product organization, responsible for the foundational capabilities of the Now Platform, which are at the center of every “out-of-the-box” ServiceNow solution. You will be part of the Strategic Enablement Team in the Outbound Product Management organization, a talented and supportive group that is passionate about evangelizing our platform internally and externally. You will work cross-functionally, with product teams, customers, partners, and the field to enhance the overall experience with the solution and ensure successful go-to-market.  

As a Principal Outbound Product Manager, you will play a critical role in the evangelization of the Platform, helping establish Generative AI solutions and other platform capabilities in our customer base and expand that customer base. You will articulate the value of the Platform with our customers to help drive its stickiness in our ecosystem and support our high rates of customer renewals. 

What you get to do in this role
•    Communicate the Platform story (vision/direction) in high-touch settings to support customer acquisition & retention
•    Use compelling storytelling and demonstrations through clear guidance for customers to expand their ServiceNow footprint by establishing the Platform as their platform of choice
•    Manage the activities necessary for a successful customer interaction/program/event that will demonstrate value, help understand issues to solve, and ultimately help increase adoption footprint
•    Gather and share customer input to address adoption blockers and inform content, product strategy, and investments
•    Engage and assist key accounts in adopting new products, document key learnings and develop recommended guidance for installing, implementing, and/or adopting
•    Develop an understanding of how customers are using the platform to inform how adoption is affected
•    Provide product technical & functional expertise to customers in high-touch settings
•    Promote “best practice” implementations
•    Participate in at-scale workshops, webinars, and other customer adoption initiatives or events

This role will suit someone with strong cost management experience, ready to take that next step into a senior position.

• Highly proficient in Pre Contract & Post Contract Quantity Surveying including Cost Estimates, Commercial Management, Variation & Claims Management
• Estimating and cost planning to include producing and presenting the final cost plan to the Client
• Manage and monitor project profitability and budgets
• Externalise within the local property market to raise company profile
• Assist with bid writing and negotiation of our contracts
• Work independently and take responsibility for deliverables, whilst ensuring governance is followed
• Producing monthly post contract cost reports and presenting them to the client
• Interfacing with the client and other consultants, at all project stages
• Managing Assistant Cost Managers and Cost Managers within the Defence team.

Our Vendor Management team leads the commercial negotiations with our technology vendors and broader 3rd parties to achieve the best value and broader business outcomes for the Group. They support the ongoing contract management and performance improvement through the contract lifecycle working closely with our technology leaders, product owners, business stakeholders and project managers across all parts of our business to achieve outcomes.

This role is responsible for implementing strategies to maximise value and reduce risk in our IT sourcing and contracting, and for improving our contract-related reporting and analysis processes to enable informed decision-making, compliance monitoring, and performance optimization.

Expertise in IT procurement, market analysis, contract negotiation, as well as in data analysis and reporting will be essential in this role.

Responsibilities:

• Contact Management for a portfolio of IT contracts

  • Collaborate with business, legal and finance teams to understand and clarify their requirements, and ensure with company policy

  • Leading contract negotiations, including terms and conditions, pricing and service level agreements. 

  • Ensure contracts are properly executed, reviewed and renewed as required.

• Cyber Security Governance

• Contract Reporting and analysis

  • Support the contracting team function in developing and executing a comprehensive reporting strategy across all contracts.

  • Manage the Contract Management Report to ensure it is up to date. 

  • Present contract lifecycle data and insights and assist with renewals and renegotiations

  • Collect contract-related data from multiple sources with accuracy 

  • Analyse and present data to identify trends, anomalies, and opportunities

  • Define and monitor contract portfolio performance metrics

  • Identify and mitigate potential risks associated with contracts

  • Implement processes to monitor contract compliance

  • Develop and implement automated reporting solutions using data visualization tools to streamline data collection, analysis, and presentations

  • Create dashboards and visualizations to provide real-time insights into contract portfolio performance

  • Prepare and present regular contract-related reports to various stakeholders, translating complex data into actionable insights and recommendations.

We are seeking an experienced Senior Product Commercialisation Manager (Rich Media
& Display) to create profitable, high quality, relevant and compelling display and rich media led product solutions across Nine’s digital portfolio that drives revenue generation through the sales teams.

You will be responsible for delivering new market-leading solutions, embedding them within Nine’s broader product set and supporting the sales function in generating revenue from display and rich media.

Day to day you will:

• Identify opportunities to improve commercialisation of Nine’s digital assets through display and rich media led initiatives 
• Partner with a diverse set of stakeholders across Sales, Nine Powered, Campaign Operations, Pricing & Inventory and Editorial to design and manage the roll out for new display and rich media led products 
• Work with Trade Marketing to produce product-specific go-to-market materials and position them effectively in market
• Provide product ‘playbook’ specs and resource material into Powered and Trade Marketing to support their creation of go-to-market materials
• Partner with the Product team to develop commercially optimized products as the websites and apps in Nine’s portfolio are evolved
• Source, onboard and manage the commercial relationships with new rich media vendors to strengthen Nine’s rich media and display based offering where appropriate

We are looking for a professional well organised, responsible, and energetic Cleaner Supervisor to join our amazing team for the long term and be responsible for account management and supervisory duties.

Our clients are generally located in proximity to the Sydney Eastern Suburbs, North Sydney and CBD area.

You will be responsible for developing long-term relationships with our portfolio of assigned clients and employees as well as connecting with key business stakeholders. You will liaise between client and internal teams to ensure the timely and successful delivery of our services in accordance with contractual requirements. This role also focuses on staff development and the implementation of procedures to ensure the highest standards for our sites.

Great opportunity to join a high performing team and work within a collaborative, positive and professional environment to unleash your potential!

Prospecting and lead generation

• Research and source opportunities, identify decision-makers, turn prospects into leads, and execute new engagements.
• Develop leads and continue engagement with prospective leads
• Call new potential prospects 
• Conduct regular competitor analysis
• Attend networking events to understand, engage and build new business opportunities 
• Stay up to date on trends and solutions and build thought leadership / consulting capabilities. 
• Leverage on contact network to meet and build a strong relationship with new business opportunities
• Send prospective emails to businesses
• Build, pipeline of prospects
• Build Strong relationships with our partner ecosystem to generate leads. 
• Assist in the organisation and execution of eWave marketing events. 

New opportunity management and closing

• Manage, qualify, and prioritise sales opportunities
• Prospect, consult and sell business solutions and services to prospective customers
• Develop strategic sales plans to target and sign new business.
• Create and contribute to the Sales Pitch in collaboration with the Delivery, Experience Services, Resource Management and Sales Department. 
• Work constructively with our internal teams to deliver winning proposals
• Create win-plans for active opportunities and execute 
• Managed and collaborate with the Sales Director and pre-sales to complete required RFPs 
• Update and maintain forecast 
• Maintain CRM and ensure prospect information is up to date and accurate

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

In this instrumental position, you'll help drive our creative department to new heights, collaborating closely with the Creative Director you'll ensure the seamless execution of projects. As the operational linchpin, you'll navigate the day-to-day intricacies of the studio, overseeing project timelines, resource allocation, and workflow optimisation.

This role is a unique blend of creativity, leadership, and meticulous project management, offering you the chance to help shape the visual identity of our brand while ensuring each project is delivered with precision, timeliness, and within budget. Join us in this dynamic opportunity to lead and inspire a creative team towards exceptional performance and the realisation of impactful visual stories.

Your Day to Day

• Oversee project coordination, keeping ongoing projects on schedule and within budget.
• Efficiently manage studio resources, including equipment, software, and materials.
• Support the creative team, fostering a positive and productive work environment.
• Manage and oversee the studio's budget, ensuring cost-effectiveness and profitability.
• Act as a liaison between the internal team and external agencies, facilitating effective communication.
• Ensure the quality of output meets company standards and client expectations.
• Plan and manage the studio's schedule, including project timelines, team availability, and deadlines.
• Assist in recruitment, providing training and orientation for new team members.
• Prepare regular reports on studio operations, including project status, budget usage, and team performance.
• Maintain a safe work environment by adhering to health and safety regulations and company policies.

Your Skills

• Degree in Business Management, Project Management, Graphic Design, Marketing, or related field.
• Minimum of 5 years' experience in a creative studio or agency environment, with at least 2 years in a management role.
• Proven track record of successfully managing creative projects from inception to completion.
• Proficiency in project management tools and software (e.g., Asana, Trello, or Microsoft Project).
• Strong leadership skills with experience in team management, motivation, and development.
• Excellent understanding of the creative process, including design, copywriting, and digital content production.
• Ability to work under pressure, managing multiple projects simultaneously in a fast-paced environment.
• Strong communication skills, both verbal and written, conveying project goals and timelines effectively.
• Experience in budget management and resource allocation.
• Keen eye for detail and commitment to delivering high-quality work.
• Knowledge of current trends in design, marketing, and advertising.

The Perks

• A culture of smart, engaged, values driven people, where everybody’s voice matters.
• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.
• Dog friendly offices.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome, and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic, and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!

About Us

Employment Hero is an Australian tech unicorn - valued at $2 billion. Our world-class software is the easiest way for small and medium-sized businesses to manage HR, payroll, employee engagement, and benefits. We’ve grown 100% year-on-year since our inception in 2014, and now service over 200,000 businesses and 1 million+ active users globally. We have exciting growth plans for 2023 and beyond, powered by our mission of making employment easier and more valuable for everyone.

We take a Remote First approach with our team. Employment Hero can hire across the world, so long as candidates have eligible working rights and are in a suitable time zone to their colleagues. If you’ve got the skills for the role and the passion for our mission then we want to hear from you!

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

The Role

Reporting to the Head of Digital Engagement within the Customer Experience function, the Community Manager is responsible for building, engaging, and maintaining the online community around the Employment Hero platform. The communities will include both our business and end users.  The Community Manager will drive discussions, interactions, and ensure a positive and helpful environment for all users. 

The key focus for the role is to manage the execution of a successful community, driving engagement and ensuring  user questions are addressed, concerns and issues are resolved and both value realisation and customer satisfaction is high amongst members. In addition, this role will set the frameworks and processes to moderate user-generated content, enforce community guidelines and maintain a safe online space. 

Responsibilities

• Develop and execute strategies to grow and nurture our first online user community as a proof of concept and subsequently build out all wider user communities across Employment Hero user types and regions. 
• Initially moderate user-generated content and discussions (with subject matter support), ensuring adherence to community guidelines and maintaining a respectful and safe environment; subsequently building out the capability required to operate our communications in a customer centric and operationally efficient way. 
• Set up and drive engagement with users through appropriate channels to answer questions, provide assistance, and facilitate meaningful interactions including the set up of peer to peer servicing communities.
• Plan and coordinate community events, webinars, and user-focused initiatives to drive engagement and collaboration, leveraging and aligning with our Marketing Function’s delivery of the same. 
• Collaborate with cross-functional teams to gather user feedback, identify pain points, and advocate for user needs and preferences.
• Design and own the metrics to measure community value and performance, monitoring and reporting on engagement metrics and value to continually improve the community strategy. 
• Work with our Marketing function to ensure we have a calendar of relevant and engaging content such as blog posts, articles, and resources, to provide value to the community.
• Act as the voice of customers between the community and internal teams, communicating user feedback, suggestions, and concerns effectively.
• Monitor industry trends and competitive landscapes to identify opportunities for innovation within the community space.

Requirements

• Bachelor's degree in Marketing, Communication, Business, or a related field (or equivalent work experience).
• 5+ years of experience in community management, social media management, customer success or related roles preferably within the SaaS or technology sector.
• Proven track record of developing and launching a proof of concept and scaling proven concepts to thriving  business as usual channels and experiences, growing and engaging online communities and using analytics to track engagement and measure impact.
• Excellent written and verbal communication skills, with the ability to engage and connect with users effectively, develop and execute strategic community engagement plans.
• Experience in project and/or change management. 
• Previous experience in customer support or advocacy roles is an advantage.
• Previous team leadership is an advantage. 

Benefits

• Self, health, wealth and happiness programs.
• Remote first and flexible working arrangements.
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!).
• We set you up for success with the latest and greatest hardware, tools and tech.
• Learning & development (including an external study policy, live monthly professional development classrooms, and premium online learning content!).
• Social events to get to know your new colleagues.
• Employee Share Option Program: be an owner of Employment Hero!

Why join Employment Hero?

* Raised $263M Series F round led by TCV October 2023

* Raised $181M achieving unicorn status February 2022

* LinkedIn Top 25 Startups 2021, ranked #2 in Australia

* The Australian Top 100 Innovators List 2021

* Raised $140M Series E round led by Insight Partners July 2021

* Raised $45M Series D round led by Seek 2021

* Deloitte Technology Fast 50 2020, ranked #42 in Australia

* LinkedIn Top 10 Startups 2020

* Raised $22M Series C Round led by Seek July 2019

* Raised $8 mill series B round led by Seek and OneVentures

* Deloitte Technology Fast 50 2019, ranked #20 in Australia

* GetApp Category Leader Q1 2019

* Deloitte Technology Fast 50 2018, ranked #12 in Australia

* HRD Gold Medalist - Human Capital Management Systems 2018

* HRD Gold Medalist - Rewards and Recognition Service Provider 2018

* HRD Rewards and Recognition Employer of Choice 2018

* LinkedIn Top 25 Startups 2018

* EY Entrepreneur of the Year National Finalist 2018

**When applying for this position, please fill out all of the application questions, thank you*

This highly visible Senior Incident Manager role provides an exciting opportunity to join high performing, very experienced team of IT professionals. The team is focused on delivering value to our customers and enjoys a high level of autonomy.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Our IT Service Operations team are a passionate bunch, and we genuinely care about maximising the value and service we deliver to our clients. If you get a real kick out of positively impacting some of Australasia’s brightest organisations, read on!

Our offices are based in Canberra or Sydney, we like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

To be successful in this role, you will require Australian Citizenship due to customer requirements and existing Baseline or NV1 Clearances will be highly regarded.

What you’ll do

As a Senior Incident Manager, you will be responsible for ensuring that all Incidents are carefully managed. This includes collaboration and coordination across technical teams to ensure customer expectations are met, and information needs of decision makers are achieved. The role is outcome oriented and requires engagement with other process managers such as Event and Problem to ensure early identification and reduced likelihood of repeat incidents.

You will work closely with technical specialists across several technologies in a multi-vendor environment. Additionally, you will have responsibility for identification of improvement opportunities, including maintenance and improvement of Incident Management, policies, processes, and procedures, with a focus on continual service improvement.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

We are looking for someone who is proficient in leading efficient resolution of incidents using process to solve technical issues and develop a strong cross-functional team cooperation. You will need excellent interpersonal and stakeholder management skills, ITIL Foundation accreditation and a solid understanding of IT Service Management. You will have demonstratable experience as an Incident Manager in large and complex IT and business environments, preferably within managed services.

The following will be highly desirable:

• Extensive years of experience in the IT industry or bachelor's degree in IT
• Minimum ITIL v4 Foundation accreditation
• Current or recent experience in major incident management role
• Excellent communication & time management skills
• Meticulous attention to detail
• Ability to work well within a multi-geographical distributed and diverse team.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

#LI-Hybrid

Koala’s mission is: Better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

Why we have this role @ Koala

As our CRM Marketing Manager, you'll be the driving force behind our direct marketing channels, crucial to Koala's growth and customer connection. This role is a unique blend of strategy and execution, perfect for someone who thrives in a dynamic, fast-paced environment and is eager to make a substantial impact in the eCommerce landscape.

What key responsibilities does this role have @ Koala?

• CRM strategy: Develop and implement innovative CRM strategies, focusing on email, SMS, and referral programs to drive business growth and customer loyalty.
• Hands-on execution: Directly manage and optimise email and SMS automations and campaigns, aligning them with marketing plans, customer behaviors and preferences.
• Collaborative spirit: Work closely with digital production, data & analytics, customer service, and brand marketing teams to create seamless digital customer experiences.
• Creative problem-solving: Use your analytical skills to continuously refine our CRM approach, ensuring maximum engagement and revenue generation.
• Data-driven decision making: Regularly analyse customer funnels and campaign performance, leveraging data to drive strategic decisions.

Ideal background…

If you're passionate about creating meaningful customer experiences and eager to play a key role in a forward-thinking company, we'd love to hear from you. Together, let's redefine the future of furniture shopping and make a lasting impact on the planet.

• Creative problem-solver with a strong analytical mindset, capable of identifying and proactively addressing challenges.
• Experienced in CRM: 2-4 years in CRM. Adept at directing CRM strategy, while also being a hands-on, hard-working individual who thrives in a fast-paced environment. Experience with Klaviyo is a plus, but not mandatory.
• Results-oriented: Proven track record of using CRM strategies to significantly boost revenue and customer engagement.
• Ecommerce savvy: Deep understanding of DTC eCommerce, particularly in customer behaviour and purchase patterns.
• Storyteller at heart: Ability to weave brand narratives into campaigns, enhancing customer connection and retention.

Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy bunch! 

• WFB/Hybrid working - We’re mixing it up with a couple of days back in the Alexandria Treehouse (office) and work from bed/home (WFB); we want you to do your best work the way that works for you, including from anywhere on the globe (T&Cs apply)!
• Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced. 
• Tuesday lunches, Monthly barbies, socials and stocked kitchen - With an emphasis on healthy, local and organic produce.
• Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam. 
• Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
• Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days. 
• Short and long-term incentive plans ensure you benefit as Koala succeeds!  
• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough  So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding,  1% and so much more.
• All in all, the Koala Kommunity is a great place to hang out and belong to!

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball.  Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.

To read more, check out our careers, LinkedIn, or the great work we do with Work180.

* Recruiters, sending you love and light, but we got this and won’t be accepting unsolicited CVs.

This is an exciting opportunity for a Property Manager to join our growing Real Estate Management Services team in North Sydney. We are looking for a driven and passionate candidate with recent experience in a commercial property management.

This key role will be responsible for the property management of a diversified portfolio of assets located on the North Shore including commercial office, industrial and retail. This portfolio will see you develop your existing property management knowledge, as well as expanding your understanding of all aspects of management services. You will build strong relationships with clients and relative stakeholders, ensuring business objectives are met, and expectations are exceeded.

You will successfully achieve this by undertaking the following key tasks:

• Manage daily tenants matters, respond to all incoming requests, assist in resolving issues.
• Implement and maintain orderly lease administration, financial management procedures and overall reporting
• Control the collection and reconciliation of monies, including rentals, outgoings, and recoverable costs in conjunction with strict arrears management practices.
• Prepare operating and capital expenditure budgets, involving other key stakeholders in annual budget development where relevant.
• Manage all internal and external audit processes.
• Negotiation of new leases and lease renewals as instructed by client in accordance with Work process flows.
• Liaise with client’s solicitors to facilitate the preparation of appropriate lease and licence documentation as approved.
• Participate in the maintenance of a detailed property database providing summary details of property leases.
• Put together service contracts, coordinate property risk assessments and carry out property inspections.
• Oversee Facilities Manager, assisting with repairs and maintenance works.
• Assist with the development of tenant retention and satisfactory initiatives.

What you will do

• Create, execute, optimise and deliver digital campaigns promptly and accurately with a focus on delivering client objectives.
• Ensure campaigns are run correctly and on time to ensure revenue is maximised.This will involve solving problems along the way and working towards strict deadlines.
• Develop and foster relationships with our clients, in an effort to provide exceptional customer service to our internal teams and external clients.

Unity Fund Services (UFS) is expanding our team and we are searching for a qualified Fund Accountant in the position of Assistant Manager to help us lead, coach, and mentor our fund accountants as we redefine fund administration.   

This role will use your >5 years background as a general accountant (CPA/CA) and your people management experience within fund services environments.  Your knowledge of working in a variety of asset classes is essential to this role.  It is expected that all our assistant managers have the ability to still be hands-on with the “tools” including highly advanced skills using Excel, Word.

Assistant managers within our team at UFS are able to demonstrate their ability to lead from the front by motivating their teams, sharing knowledge, and coaching their teams to ongoing success.  Your proactive, analytical approach to problem-solving and ability to bring a team together is what will drive your success in our organisation. We are searching for assistant managers who have the ability to build a strong rapport with their teams but also be confident advisers to our clients. 

The role will see you assume responsibility for a varied portfolio of investment funds which may include wholesale or retail: 

• property / real estate funds
• credit/debt funds
• fund of funds
• hedge funds
• financial assets
• other investment funds

Tasks/Responsibility

• Managing relationships with key stakeholders to ensure all aspects of fund administration are delivered in a compliant and efficient manner 
• Manage a small team of fund accountants ensuring all team members are trained and motivated to deliver excellent client services
• Review and approve for release all client deliverables to a high quality ensuring all procedures and processes are adhered to
• Ensure clients meet regulatory obligations in respect of fund administration and tax compliance
• Successfully onboard new Funds to required timeframes
• Manage all aspects of teamwork flow ensuring work is appropriately allocated and resourced to meet client deadlines and staff development opportunities
• With support of team manager ensure all team members are motivated, receive adequate training and have development plans in place to achieve career objectives
• Assist with internal projects from time to time
• Escalate issues identified by client, trustee and team to ensure a viable solution can be found.

What's on offer?

• Attractive package - compensation will be commensurate with skills and the role
• Work in a great team environment with excellent work life balance
• On-the-job training and development
• Excellent CBD location at Governor Macquarie Tower, 1 Farrer Place, Sydney NSW 2000

UFS employs people who have a professional aptitude and are determined to develop a successful career. We challenge employees who want to further their skills through ongoing training and education.

We are not currently accepting additional support from external suppliers or recruitment agencies.

Application open Monday 22nd January 2024

Applications close Monday 19th February 2024

Why is this an exciting opportunity 

As the Human Experience (HX) Company, Starcom harnesses the power of media to bridge the tension between what people want and brands need.  

We believe the alchemy of people and technology create experiences that people love, and the actions that brands need. Our people are empowered by technology, and they use it to reinvent, navigating brand offerings in the way they want. They are carving their own desire lines through traditional consumer categories.  

Our people are provided the benefit of: 

• An inclusive and engaging workplace where the alchemy of people and technology creates experiences that people love, and actions that brands needs.  
• The opportunity to experience another world, learn new things or do something that excites you outside of media through our annual Human Experience Day.   
• Flexible working – the opportunity to mould the way you want to work to fit your lifestyle.  
• A constantly evolving and personalised Learning and Development programme tailored to the training you need to drive your career development.  
• Local and Global Mobility – transferring to any agency within Publicis Groupe in Australia and internationally.  
• An onboarding program that commences from the point of you accepting our offer and shares everything that you need to know about Starcom and sets you up to achieve success throughout your first 6 months.  
• Progressive parental leave initiatives.   
• Wellbeing initiatives that support your ‘Wholeself’ – mental health initiatives which include a Publicis wide shut down in October each year to mark World Mental Health Day. We also have massages, flu shots, free breakfast and fruit and access to our Employee Assistance Program.  

You will be joining an experienced and well recognised agency with credentials: 

• 1x AdNews Media Trading Team  
• 1x win & 10+ nominations (e.g., 30 under 30, women in media, next of the best) 
• 26x Trade & PR Content 
• 2x B&T - Top 10 Recognition (CEO – Rainmaker and COO – Big Spender) 
• B&T - Starcom ‘Gold’ for August – Best Performing Agency in Market 
• B&T Award Nominations – Best Digital Transformation and Best Audio Campaigns 

The transformation you will experience 

An exciting opportunity now exists for an Account Manager to join our Melbourne team on a 12 month parental leave contract. You will have the platform to spearhead campaigns across a diverse media mix which includes traditional, digital, performance, as well as dynamic partnerships.

You will be involved in planning, implementation, and reporting of client campaigns across all media channels and the full marketing funnel. Embark on a journey to elevate your creative and strategic thinking while dedicating your efforts to one of Starcom's flagship clients—a leading brand in the automotive category, driven by a passion for market leadership and innovation. This role invites you to thrive in a hybrid work environment, engaging closely with diverse, collaborative teams to make a meaningful impact.

Your day to day will look like:

• Efficiently handle the daily requirements of client stakeholders
• Prepare implementation planning responses, ensuring the plans reflect the client business needs and media environment which maximise return on investment
• Engage in media planning activities across Above-the-Line channels, contributing to comprehensive and effective strategies
• Consider all digital opportunities in implementation strategy and planning solutions
• Collaborate closely with the Investment Manager, Digital Manager, and Performance Manager to ensure smooth workflow coordination within the team
• Oversee the financial management including invoicing and payments process in line with contractual terms agreed
• Guide client WIP sessions and meetings, demonstrating leadership in communication and project management.
• Promote the agency’s specialist services and research initiatives
• Ensure that clients are informed on general media industry topics which may affect their business
• Anticipate client needs, building long term relationships. Proactively drives the relationship with clients

What you’re looking for

• A supportive and collaborative culture
• Partnering with a client who is open to being challenged and working progressively
• A long-term career: we have one of the finest mobility programs GLOBALLY! There may be opportunity post your contract to move into another open role within the agency, or broader Groupe, pending business needs

What type of person will be successful in this role

• Ideally 3-4 years’ experience from a media agency, advertising, or publishing background
• Media planning skills – able to identify client objectives and be able to plan campaigns (with support of director)
• Strong understanding of offline and digital media channels
• Able to work collaboratively with cross functional teams (Strategy, Investment, Digital, Performance)
• Strong understanding of the financial process
• Strong client relationship and stakeholder management
• Strong communication and presentation skills
• Able to upskill & mentor junior members of the team
• Able to multi-task and manage multiple and shifting priorities
• Possess a curious nature with a willingness for continuous learning and fearless growth

Publicis Groupe benefits 

Be a part of the Publicis Groupe family, one of the world’s most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:  

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing 
• A rewarding office environment backed up by our Publicis Liberté flexibility approach “working your way, with us!”   
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network 
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes 
• A culture of open feedback and support to achieve your goals through our Career Conversations program  
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE and Embrace (reconciliation action plan) programs   
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year 
• Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits 
• Access to counsellors, psychologists, and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs 

Starcom, as a part of Publicis Groupe believes that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers, and lesbian, gay, bisexual, transgender, and intersex (LGBTI) people. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process. If you need assistance or adjustment due to a disability, please contact us.

Why is this an exciting opportunity 

As the Human Experience (HX) Company, Starcom harnesses the power of media to bridge the tension between what people want and brands need.  

We believe the alchemy of people and technology create experiences that people love, and the actions that brands need. Our people are empowered by technology, and they use it to reinvent, navigating brand offerings in the way they want. They are carving their own desire lines through traditional consumer categories.  

Our people are provided the benefit of: 

• An inclusive and engaging workplace where the alchemy of people and technology creates experiences that people love, and actions that brands needs.  
• The opportunity to experience another world, learn new things or do something that excites you outside of media through our annual Human Experience Day.  
• Flexible working – the opportunity to mould the way you want to work to fit your lifestyle.  
• A constantly evolving and personalised Learning and Development programme tailored to the training you need to drive your career development.  
• Local and Global Mobility – transferring to any agency within Publicis Groupe in Australia and internationally.  
• An onboarding program that commences from the point of you accepting our offer and shares everything that you need to know about Starcom and sets you up to achieve success throughout your first 6 months.  
• Progressive parental leave initiatives.   
• Wellbeing initiatives that support your ‘Wholeself’ – mental health initiatives which include a Publicis wide shut down in October each year to mark World Mental Health Day. We also have massages, flu shots, free breakfast and fruit and access to our Employee Assistance Program.  

You will be joining an experienced and well recognised agency with credentials: 

• 1x AdNews Media Trading Team
• 1x win & 10+ nominations (e.g., 30 under 30, women in media, next of the best) 
• 26x Trade & PR Content 
• 2x B&T - Top 10 Recognition (CEO – Rainmaker and COO – Big Spender) 
• B&T - Starcom ‘Gold’ for August – Best Performing Agency in Market 
• B&T Award Nominations – Best Digital Transformation and Best Audio Campaigns 

The transformation you will experience 

This is an incredible opportunity to bring your top-notch strategic thinking and storytelling skills into play by joining our team as the new Strategy Manager. As part of the broader Strategy team spanning both our Sydney and Melbourne offices, you'll have the platform to deliver best-in-class strategies and solutions that drive business growth for clients, while also supporting internal teams with valuable business and consumer insights.

We work with a cool mix of clients, diving into everything from FMCG and alcoholic beverages to finance and tourism. These are not just clients; they are trendsetters. Big on shaking things up, they're all about sparking innovation and giving new ideas a whirl. In this role, you'll serve as a genuine partner to these forward-thinking clients, providing you with the opportunity to elevate both your strategic and creative thinking whilst propelling their brands in the marketplace to new heights.

As our Strategy Manager, you will also be responsible for enhancing our agency's culture of Never Standing Still by using thought leadership and disseminating this across the agency and to clients.

Reporting into the Head of Strategy, your scope will include: 

• Developing and delivering strategies to some of Australia's most loved and respected clients from brief through implementation, including writing and delivering the strategic product
• Acting as the ‘go to’ source of insight into consumer behaviour across the agency with a natural focus on developing a strong point of view on implications for our clients’
• Being curious and proactive in understanding our clients’ businesses, media, and culture, ensuring our clients are at the cutting edge of knowing what is around the corner in terms of changes in consumer behaviour
• Building and fostering strong relationships with Starcom’s client business and craft leads
• Championing our People Powered Growth philosophy and ways of working internally and with our clients
• Supporting the strategic delivery of new business pitches where appropriate

What you’re looking for 

• A supportive and collaborative culture 
• Clients who are open to suggestions and working progressively
• A fame driving role with award possibilities
• An opportunity to help build and grow the strategic product in Starcom nationally

What type of person will be successful in this role 

You’ll possess: 

• Ideally 4+ years’ experience with a background in media strategy or planning
• Strong written communication skills to deliver strategic solutions and proposals for clients
• Strong insight capability in behavioural, cultural, business and media
• Strong business acumen, are a problem solver, forward thinker and curious
• As comfortable with numbers as with understanding culture
• Strong knowledge of the Australian media landscape and Australian media tool and data sources
• A team player, who knows how to best navigate team dynamics
• Extensive experience in researching and transforming raw data into insights
• Experience in using multiple research platforms, from existing databases through to the development of research proposals and reports.
• Good knowledge of media insights tool such as Nielsen CMV Clear Decisions, GWI or Roy Morgan

Publicis Groupe benefits 

Be a part of the Publicis Groupe family, one of the world’s most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:  

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing 
• A rewarding office environment backed up by our Publicis Liberté flexibility approach “working your way, with us!”  
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network 
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes 
• A culture of open feedback and support to achieve your goals through our Career Conversations program  
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE and Embrace (reconciliation action plan) programs   
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year 
• Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits 
• Access to counsellors, psychologists, and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs 

Starcom, as a part of Publicis Groupe believes that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers, and lesbian, gay, bisexual, transgender, and intersex (LGBTI) people. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process. If you need assistance or adjustment due to a disability, please contact us.

Are you open to relocate?  Sodexo is seeking a highly experienced Facilities Manager based on our National client site, MARS in Wodonga.

In this role you will manage the integrated facilities services ensuring that Sodexo's financial and operational objectives are met.

We seek a Facilities Manager with demonstrated experience managing the delivery of hard (fire services, electrical) and soft services (cleaning, food), ideally in a GMP environment.  You will manage the integrated facilities services ensuring that Sodexo's financial and operational objectives are met.  Your remit will include the planned work schedules, and will review & evaluate building works as well as coordinate all aspects of building maintenance and essential services via contractor management. 

Other duties will include but won’t be limited to:

• Ensuring works are completed in accordance with Service Level Agreements and OH&S guidelines
• Effective staff management, including motivation, development, performance management, recruitment
• Management of reporting to client and Sodexo this including preparation and completion of monthly financial, OH&S, client service and key issues reports
• Actively managing a P&L financial model with the objective of meeting the set financial budget
• Sound understanding of contractual agreement with client and ability interpret and amend as per business requirements
• Development of strong working relationships and maintaining a professional and ethical attitude with all employees and contacts associated with the business
• Demonstrated experience managing the delivery of food services particularly in a manufacturing or blue collar environment
• Demonstrated record of safety leadership preferably in a manufacturing environment

Who are We Looking For?

You are passionate about providing excellent customer service with proven experience delivering facilities and asset management services in a manufacturing environment.  You will be conversant with the scope of hard services, interpretation of drawings, compliance with Australian Standards; and you possess strong team leadership traits.

Why choose Sodexo?   

Sodexo is a people business, employing over 400,000 people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit, and Spirit of Progress, are our greatest asset through their commitment and dedication.   

We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.     

  At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.   

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!    

How to apply?   

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.    

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have.   

What are you waiting for? Submit your application today and become part of the Sodexo family!   

An exciting opportunity has arisen for an experienced property professional to join our highly successful relationship division within our Residential team.

Based in the Melbourne CBD office above our state-of-the-art project showroom, this role will see you manage the ongoing relationships with our partner sales agents.  Working closely with our Directors of the business and project managers, you will play a key role in assisting our partner agents to make sales in various apartments projects through effective customer service and fostering existing and new relationships.

Working in a highly successful and driven team, this role will see you utilise your relationship building skills coupled with your understanding of the sales and contract administration process.

You will successfully achieve this by:

• Establishing and maintaining effective relationships that provides a platform for partner agents to make sales in allocated projects
• Present to partner agents on all facets of your allocated projects and be the ‘go to person’ for all queries
• Manage the sales process and assist partner agents as required
• Coordinate and engage with partner agents including negotiating commission rates, agency agreements and access to projects / properties
• Assist in the coordination of partner agent events to promote allocated projects
• Prepare and develop the appropriate tools and investment reports to assist with partner agents achieving sales
• Maintain and promote Colliers projects and brand

o    Responsible for providing annual sales plan, quarterly updates, revisions, and necessary modifications in line with the approved ANZ business plan.
o    Develops annual sales targets and expense budget which details activities to follow during the financial year.
o    Manages all ANZ sales and marketing expenses.
o    Assumes ownership and actively works with the regional sales and marketing team in managing Key Opinion Leader relationships, speaker development programs and conference activities.
o    Provides leadership, support, guidance, and development to ANZ Sales team.
o    Keeps current with all continuing education on latest information related to disease states and the changing business environment.
o    Builds trust, values others, communicates effectively, drives execution, fosters innovation, focuses on the customer, collaborates with others, solves problems creatively and demonstrates high integrity.
o    Maintains professional internal and external relationships that meet company core values.
o    Performs other duties and reporting requirements as assigned by Vice President, Sales- APAC.
o    Undergoes all formal Training Events as may be directed from time-to-time.
o    Observes and Complies with all Sirtex Corporate Policies.
o    Works within, and ensures adherence to Quality System procedures, work instructions and other Quality System requirements.
o    Works within, and ensure adherence to Health, Safety and Environment Management System procedures, instructions, and other requirements.

Job Description

Sales Operations Manager, Client Engagement

Permanent opportunity, Sydney, Melbourne, or Auckland CBD location

Are you looking for a challenging opportunity in an organization with a dynamic, innovative and diverse environment? If so, your future is with Visa.

Team Summary

Visa’s Vision is to be the best way to pay and be paid for everyone, everywhere. We partner with over 16,000 financial institutions globally to build superior payments products and experiences that enable customers, consumers, businesses, large corporations and governments, to pay or be paid. 

Visa’s Client Engagement team oversees our client relationships across a range of leading financial institutions in Australia, supporting our clients to manage and grow profitable payments portfolios. Our objective is to align our client’s goals with those of Visa for the benefit of the customer and for our respective businesses.

The Role

The Sales Operations Manager is a key member of the Client Engagement team. The role is responsible for supporting the Account Executives to deliver the program of work associated with the clients, driving account governance, and leading the execution of our sales operating model.

The role requires strong operational and governance management expertise, underpinned by a solid knowledge of the industry, the clients and Visa.  The role will report to the Director, AuNZSP Sales Excellence and will work collaboratively with the Account Executives and respective client teams.

As the Sales Operations Manager, you will act as the key liaison point between Visa and our key clients, overseeing a wide range of projects and client requests, and ensuring that all activities across the various partnerships are carried out in accordance with the agreed sales operations and governance models and in adherence with the client incentive agreements.

In this role you will:

• Lead the execution of the account operating model (incl. the governance and operations meetings and processes we use to run accounts) both internally and with the client.

• Manage the tracking and delivery of partnership contract obligations, including responsibility for volume forecasting, incentive calculations and payments

• Liaise with client stakeholders to answer ad-hoc requests (including finance, product, marketing, strategy)

• Manage the governance of any applicable agreements connected to the client partnerships. This includes improving upon the design and implementation of the governance framework and operating model.

• Develop processes and program templates for responsibilities such as incentive activity plans, project management and tracking, issue resolution, risk management and stakeholder management.

• Manage the documentation and recording of all program activities, and management of reporting.

• Use reporting tools to monitor portfolio activities and regularly brief business leadership on the performance and status of initiatives.

• Assist with the coordination of executive immersion programs and study tours

• Ensure compliance in accordance with Visa financial controller processes and procedures.

• Ensure team compliance with internal client relationship management processes, procedures and tools.

• Consistently follow Sales Operations practices and participate in the Sales Operations Practice to uplift the client governance frameworks and operations models across AuNZSP  

This role is integral to ensuring our client partnerships are positioned for future success, and that Visa and the client’s joint partnership strategies are executed with excellence. This is an opportunity to make a significant impact in supporting our clients through a period of exciting growth and underpinning the delivery of a range of next generation payments solutions and customer experiences. 

Specific skills and experience you may bring are:

• Confident Multitasker. Able to effectively manage and prioritize a range of activities in a fast-paced working environment

• Analytical Thinking. Using analysis and problem-solving skills to deliver actionable insights

• High Impact Communication. Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations, communicating in a focused and succinct manner that drives others’ thoughts and actions.

• Building Strategic Relationships. Developing collaborative relationships to facilitate the accomplishment of work goals.

• Active Contributor to Team Success. Actively participating as a member of a partnership team to move the team toward the completion of goals.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

What you get to do in this role:

• Be accountable, manage and lead the ITSM business in the east while also being a key member of the ITSM practice leadership team
• Develop your team and people including coaching, mentoring and specialty skill development for all roles
• Manage and predictably deliver against traditional Professional Services business measurements (e.g. utilization) and proactively drive actions to help ensure future attainment of these measures is possible
• Be the Subject Matter Expert on ITSM best practices and advise customers, employees and partner people
• Drive the continuous improvements of your business, our methodology and service offerings based on field experiences and needs
• Identify areas of ITSM process improvement (efficiency and effectiveness) and recommend solutions that detail pros, cons and risks
• Be accountable to ensure customer engagements that are under your or teams span of control are complete, consistent, high quality, on time and deliver valued outcomes
• Be an active participant, contributor and thought leader in Communities of Excellence for this specialization
• Contribute to the continual improvement of Global Delivery and Practice business processes as well as the maturing of the ITSM Services portfolio, capabilities, expertise, best practices and solutions 

Company:

Description:

We’re Marsh

Marsh is the world’s leading insurance broker and risk advisor. We protect and promote possibility – helping our clients dream bigger, reach further, and plan for the opportunities ahead.

Due to our expanding OHS team delivering to a large client, an opportunity for a Safety Project Manager has become available in Melbourne. The Safety Project Manager will manage a small team of administrators and oversee a number medium to large Health, Safety and Wellbeing projects for our largest client across the Victorian region.

Responsibilities:

• Building trust with our largest client, and a collaborative partnership with all stakeholders
• Develop and support implementation of OHS and risk management solutions to clients
• Provide project management and SME coordination
• Lead internal process improvement initiatives and processes; and provide leadership and coaching to the team, including direct and non-direct reports
• Drive process improvement for project operational efficiencies

Day-to-day this might include:

• Working closely with OHS Consultants to develop and deliver client projects
• Working with other leaders across the team to achieve project outcomes and milestones
• Delivering strategic and operational projects to meet client’s safety and risk management needs
• Maintaining our relationship with our largest client, including operational and strategy meetings, and project management
• Provide clients with strategic and operational solutions to their safety compliance, and risk management needs;
  • Lead and manage client projects through preparing accurate and tailored project scopes
  • Effective resource management for client projects
  • Delivering on client projects, either independently or coordinating a team of SMEs
  • Ensuring project are well scoped, deadlines are met and work is of an excellent quality
  • Establishing effective internal and external relationships to ensure successful project management
• Administration and end of month time management reporting and invoicing
• Travel to client sites across Victoria

Diverse work to keep it interesting:

• All your Project Management skills and expertise are valued and used to solve problems for clients
• Contribute to improving internal processes and procedures
• Seek opportunities for self development
• Through being part of Marsh McLennan we bring the best of global practice in people risk management to the Australian market – through you! 

What you need to have: 

Crucial to your success in this role is the ability to effectively communicate, problem solve, influence and build credible relationships at all levels, both internally and with external stakeholders. Strong project and planning skills, the ability to work at high levels of initiative and to strict deadlines are essential in this role.

• Strong Safety experience, preferably in the public or education sectors
• Demonstrable project management experience, preferably in safety
• Ability to effectively manage multiple projects and priorities with varying deadlines
• Excellent communication skills and client management skills
• A Bachelor’s degree in WHS, and/or related disciplines would be highly regarded

Unlock Your Possibility

At Marsh, you have the have opportunity to build your career - your way. We have a strong supportive team culture, and we believe that Marsh is reaching its full potential only when our people are reaching theirs.

Joining us means taking a meaningful step towards unlocking your own possibility.

What can you expect?

• You join a significant collegiate and specialty network to celebrate your successes with at the end of the day
• A formidable team that works closely together – wherever you are and whatever brand you are part of
• We are part of Marsh McLennan, the global leader in risk, strategy and people

What is in it for you?

• Equity for all - male, female and non-binary colleagues are equal within Marsh and we are committed to no gender pay gap
• Your success is important to us – your onboarding will get you confident and creating business change like an expert
• The best training from the leading global insurance broker and risk advisor
• Hybrid working environment and a team that will jump in and cover for you at a moment’s notice
• Your health is everything – that’s why you will have access to EAP, Salary Continuance protection, flu vaccinations

Are you Ready to Join?

Applications can be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal & bankruptcy check prior to commencement of employment.

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law.

Marsh is proud to be an accredited Family Friendly Workplace www.familyfriendlyworkplaces.com, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

People & Culture Manager - Part Time

Naked Wines is on a mission to disrupt the wine industry, benefiting wine lovers, winemakers, and our team members. And we’re after a Campaign Manager to help us do exactly that!

Naked Wines is looking for a dynamic team member to co-ordinate multi-channel initiatives and projects, ensuring the seamless execution of campaigns aligned with the Naked brand.

Join our energetic team and play a pivotal role in our journey to create a better way to wine.

Here’s a bit about us:
Our community of passionate customers, known as Angels, empowers gifted independent winemakers in Australia and New Zealand. In exchange, Angels gain exclusive access to superb hand-crafted wines at incredible prices.

Our innovative approach addresses key challenges faced by talented winemakers, providing them upfront funding, distribution channels, and direct connections with consumers. By streamlining the sales and marketing approach, Naked Wines delivers exceptional value to our customers and supports 65 independent winemakers. Talented, hard-working small business owners who in turn, support growers, farmers and their own local communities.

Naked Wines Australia is based in Manly on Sydney’s stunning Northern Beaches (and remotely too) and of course, you can be assured there is great wine flowing!

We believe in:

• Doing the right thing
• Generating extreme customer loyalty…
• Which generates cash, which can be reinvested in growth…
• Which attracts the best people and the best suppliers
  
  

As a leading player in the direct-to-consumer wine market, Naked Wines is reshaping the way Australians and Kiwis wine. If reading all that fires you up, then you’ve found the job for you!

As People & Culture Manager you will be responsible for helping Naked Wines reach our growth ambitions by creating an exceptional employee experience where people can be themselves, grow, and achieve because they can bring their best into our team!

This position will be a hands-on partner to the leadership team & global counterparts helping to deliver a range of HR activities across the employee life-cycle including recruitment, operations, advisory, administration, training and development, employee engagement, and strategy.

This Role is ideal for someone looking for a part-time role within a great company that campaigns for great culture and growth. Suppose you have a passion for building strong relationships and fostering the growth and development of both employees & managers. In that case, all while contributing to a meaningful mission and being a Culture ambassador, this role is for you.

Some of the initiatives that you will oversee in the Australian business include: 

• Recruitment
• Bi-annual performance appraisals 
• Annual Salary Benchmarking 
• Employee Communication
• Assisting with monthly Payroll
• HR Administration
• Annual Employee engagement survey
• Employee wellness
• D,E&I Agenda
• Organisational Design 
• Performance Management
• Culture Ambassador

This role needs to be a trusted advisor for the leadership team and our employees alike. 

Key Success metrics would include:

• Consistently strong (and continuously improving) employee engagement scores
• Achievement of the annual business objectives
• No vacancies in key roles for greater than 3 months
• Best in class candidate recruitment experience
• Recruitment of extraordinary talent
• Retention and development of our team
• Compliant and best practice employee lifecycle processes

To nail the role you’ll need to be: 

• A strong communicator who is able to build successful relationships
• Driven and have good energy
• Organised with a structured approach to work
• Problem-solving and conflict-resolution skills
• Doesn’t crack under pressure (i.e. laughs, doesn't cry) when holding 12 plates that are spinning at the same time, while standing on the tip of a rocket at launch
• A Naked Wines culture ambassador & role model 
• Strong ownership and  accountability 
• Eager to learn 
• A strategic & innovative thinker who is always looking for continuous improvement areas 

Requirements

• Education: Bachelor degree in HR, business or similar 
• At least 2-3 yrs experience as a HR Advisor, Business Partner or similar

Team & People

You would report directly to the Managing Director in Australia and be expected to develop strong working relationships across the local and global businesses with your peers and Global VP of HR.

• Competitive Salary
• Attractive Performance based bonus plan
• Long Term Incentive Program (Employee Share Scheme)
• Monthly Wine Allowance

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We’re looking for a passionate Service Configuration Management Manager to join our IT Service management team, working in Australia and delivering Configuration Management Services to our valued customer base. In this role you will work collaboratively with other Datacom Service Operations team members, Service Delivery Managers and Technical teams.

This role can be based in Sydney, Melbourne or Canberra. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in your application for this role, you must be an Australian Citizen with a current Government Baseline Security Clearance.

What you’ll do

As Service Configuration Manager you will:

• Act as subject matter expert for Service Configuration Management for our customers
• Manage effective and smooth delivery of our customer’s Configuration Management services
• Manage the relationship with the customers by being the primary contact for the CMDB
• Contribute to the achievement of the outcomes of the managed services contract
• Lead the Service Improvements for the Service Configuration Management Service
• Support the process to deliver an accurate CMDB
• Transition new customers to the Service Configuration Management Service.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

This role will suit someone who is an experienced Service Configuration Manager and is looking for a career move to an organisation that is growing and where this capability is being built nationally across Australia. This role reports into the Service Operation team.

You will need to be proactive, have the ability to work independently, be enthusiastic and also interested in being part of a large dynamic team delivering a high-quality service to our customers. Key to success in this role is expertise developed over 5+ years in a similar role, as you will be viewed as the Service Configuration Manager contact for our Datacom Customers.

Your ability to work with other members of Managed Service Operations team – specifically the Change Management teams and Technical teams to develop and deliver quality services for our customers is critical to the success of our model. As part of the role, you will provide quality customer service in performing the CMDB tasks which include CI to CI and Service to CI relationship mapping.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

The Occupier Services business provides end to end property services for corporate occupiers. Services range from managing lease terms and expiries for entire property portfolios, to disposing redundant assets, new site selection and acquisition, tenant advisory, workplace strategy, design & architecture, project management, technology services, and six-star concierge and workplace services.

We are currently seeking an experienced and motivated Portfolio Manager in a fixed term contract capacity, where you will be responsible for the account and transaction management of a major industrial property portfolio.

• Negotiation of all lease requirements for the client, renewal of leases, lease surrenders and make goods.
• Ongoing client liaison and relationship development.
• Providing advice to clients on strategic property solutions including site selection and evaluation, procurements & maintenance, business case development & site divestment
• Preparation of Legal lease instructions and review of lease requests as required.
• Managing critical Lease dates and processing Lease renewals, options and rent reviews.
• Database management of leasehold and freehold properties
• Overseeing the preparation of detailed monthly reports of portfolio management activity.
• Prepare market rental assessments and undertake rental benchmarking assessments as required. 
• Strategically plan for CAPEX requirements
• Develop and maintain detailed descriptions of standard operating procedures (SOPs) for each role (e.g., commercial property management, facilities management), reviewed & updated as required.

The Asia Pacific Fulfillment Operations Manager will support Block Logistics and Fulfillment efforts in Australia & Japan. As part of the Hardware Logistics team, you will play an essential role in our mission to bring Block products to our customers in a fast, reliable, economical and elegant fashion. You will determine best practices, collaborate on growth plans across the supply chain and company, support the implementation, and manage Block's fulfillment and delivery operations for all products. You will also oversee vendor and supplier partnerships and manage performance within Block's international supply chain.

We're looking for a dynamic, process-oriented operations leader who has a passion for new solutions and scalable systems. Because the majority of the team is based in the San Francisco Bay Area, some morning working hours will overlap with Pacific Standard Time.

You Will:

• Manage and improve the logistics [inbound, fulfillment and outbound] network for Block's Asia Pacific markets
• Oversee supplier partnerships and manage performance
• Work with internal partners to guide the development of essential and new fulfillment programs.
• Ensure that performance targets are met on service level commitments to our customers, across all products within the region
• Implement SOPs with partners and manage Indicators to maximize and measure Block's partners performance: Order Management; Inventory control, Performance Service level agreements, metrics reporting and Scause troubleshooting
• Support new potential country and new product launches coordinating with global partners to ensure setup, and success of the launches
• Maintain accurate and appropriate SOWs and SOPs specific to the implementation of fulfillment operations against B2C, B2B, Retail and Returns distribution requirements
• Handle fulfillment errors and exceptions, correcting and identifying preventative measures
• Identify process gaps, propose and guide implementation for scalable solutions
• Leverage access to technology and new ideas to bring continuous improvement to APAC markets