Structural Blast Engineer – Built Environment, Australia

Want to bring ideas to life?

As an engineer you’re no doubt aware of Aurecon – we’ve been a leading design, engineering and advisory company for decades. But why should you choose to join us?

Every project Aurecon delivers leaves a legacy. Every project has sustainability embedded in decision making. And every project is at the leading-edge of technical eminence.

But it really comes down to one, crucial question: what kind of world do you want to create for the next generation? Truth is, the decisions being made right now will determine the future of everything – from the local community to the entire planet. One of those decisions is: who do you decide to work for?

[Embed Dear World video - https://youtu.be/oyYTVBZvqHI]

What will you do?

As a Senior Blast Engineer in our Built Environment team, your expertise will be instrumental in shaping the city's landscape. This role is your chance to channel your knowledge and enthusiasm into a variety of challenging projects, focusing on blast analysis and design. This role offers you the opportunity to apply your knowledge and passion as you work in a diverse and award-winning team on the design of some of Sydney’s most interesting buildings and structures. This role will not only involve blast analysis but also extend to various facets of protective design and security, including progressive collapse, site perimeter security, and operational security, ensuring a comprehensive approach to public safety and infrastructure resilience.

We know the work we do is vital in assisting our world’s economic development and, it’s the technical expertise and the depth of knowledge of our people that really sets us apart. Here are the key things you will do to ‘bring ideas to life’.

Responsibilities

• Provide physical security/protective design consulting services for new and existing buildings. This can include blast design, site layout, progressive collapse, and design of vehicle barriers.
• Prepare blast threat mitigation strategy reports in conjunction with security advisors and based on threat dependent blast assessment and measure to reduce risk to life safety.
• Perform calculations to determine blast-loading environments.
• Perform nonlinear, dynamic analysis of building structures and façade systems using finite element analysis software such as Strand7, LS-DYNA, Ansys.
• Provide recommendations to reduce or eliminate the probability of structural collapse including blast protection of critical elements to the desired level of protection.
• Provide advice regarding explosive blast-effect predictions and glazing hazard assessments.
• Interface with and present to internal and external clients.
• Be a recognised expert in Blast Design analysis and provide subject matter expertise to our internal stakeholders and clients.

Although not essential the ideal candidate would have:

• A Security Licence (Class 2A) as required by the Security Industry Act, 1997
• Hold the appropriate security licencing for the relevant state or territory.
• A university degree qualification in civil or structural engineering.
• A minimum of 5 years of relevant blast engineering related experience.

We know today’s complex challenges can only be solved through bringing together diverse teams of people from across our business, so there will be opportunities for you to apply your skills and creativity to projects in other geographies and markets.

How will your future be shaped by us?

Joining Aurecon means you’ll be at the award-winning edge of innovation and sustainability. AFR ranked us Top 5 among sustainability leaders and Top 3 of all innovative companies in professional services. One Consult awarded us an innovative design award. Plus, we were Consult Australia’s large firm of the year.

You really can bring your whole self to work and be confident your voice will be heard. We don’t just claim we’re inclusive and innovative, as proven by the independent awards and accreditations we’ve gained. We’ve been recognised for our innovation culture, gender equality and our LGBTI+ inclusion. Plus, we have a robust Reconciliation Action Plan – our fourth edition since 2014.

On a personal level you’ll have access to flexible work hours, remote work, working holidays, part-time and job share options. You’ll also have – a learning programme 100% personalised to you and the option to build your technical mastery in the Aurecon Design Academy which earns you a Graduate Certificate in Design Management from the prestigious RMIT University. Plus, you’ll be supported on every step of your career journey with mentoring, learning and our Careers Hub. Outside of work, you’ll be further supported with competitive paid parental leave, cultural public holiday swaps, plus wellbeing support programmes.

What are we looking for from you?

Firstly, you will share our genuine passion for re-imaging engineering and be someone that actively pursues continuous learning to help shape the future. You will also need a relevant technical qualification and chartered status would be preferable. 

Our Aurecon Attributes describe the types of people we bring together for clients. We don’t expect you to have all eight of the attributes, but one that is unique to you.

Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

Think you know Aurecon? You may be surprised.

Aurecon’s strength has always been our people. It’s our people who build our shared purpose and bring ideas to life. It’s our people who imagine and co-create with our clients a better future for people and the planet. Of course, you’ll probably know lots of our award-winning projects. The new Allianz Stadium in Sydney? That was us. Tāmaki Regeneration in Auckland? That was us too. And the Tseung Kwan O Interchange in Hong Kong? You guessed it, us. So, when you join us, you’ll not only be joining an international design, engineering and advisory company but also a community working together to tackle some of the world’s most complex challenges.

Ready to bring ideas to life?

Then please apply. Remember, it’s you and how you bring ideas to life which are important. Your background, unique needs and individuality will be valued. Visit our website to learn more at www.aurecongroup.com.

Structural Engineer – Built Environment,  New South Wales, Australia 

Want to bring ideas to life?

As an engineer you’re no doubt aware of Aurecon – we’ve been a leading design, engineering and advisory company for decades. But why should you choose to join us?

Every project Aurecon delivers leaves a legacy. Every project has sustainability embedded in decision making. And every project is at the leading-edge of technical eminence.

But it really comes down to one, crucial question: what kind of world do you want to create for the next generation? Truth is, the decisions being made right now will determine the future of everything – from the local community to the entire planet. One of those decisions is: who do you decide to work for?

[Embed Dear World video - https://youtu.be/oyYTVBZvqHI]

How will your ideas contribute to shaping what’s next?

As a Senior Structural Engineer, you will join our Sydney, Newcastle or Canberra built environment team.  This role offers you the opportunity to apply your knowledge and passion as you work in a diverse and award-winning team on the design of some of Sydney’s most interesting buildings and structures.

We know the work we do is vital in assisting our world’s economic development and, it’s the technical expertise and the depth of knowledge of our people that really sets us apart. Here are the key things you will do to ‘bring ideas to life’.

• Apply your significant experience in structural engineering to solving the problems of our clients using an innovative and design-led approach
• Lead successful multi-disciplinary teams to deliver large-scale projects on time and to budget
• Proven experience working on a diverse project portfolio across health, education, infrastructure, data centres, commercial projects and more.
• Share your experience of working within Australian engineering codes, standards and practices with your diverse team
• Use your ability to initiate, and build relationships with both your peers and clients to push forward the boundaries of what is possible
• Enjoy collaborating with colleagues nationally and internationally, as we utilise our people across ANZ and beyond to solve our clients’ problems

We know today’s complex challenges can only be solved through bringing together diverse teams of people from across our business, so there will be opportunities for you to apply your skills and creativity to projects in other geographies and markets.

How will your future be shaped by us?

Joining Aurecon means you’ll be at the award-winning edge of innovation and sustainability. AFR ranked us Top 5 among sustainability leaders and Top 3 of all innovative companies in professional services. One Consult awarded us an innovative design award. Plus, we were Consult Australia’s large firm of the year.

You really can bring your whole self to work and be confident your voice will be heard. We don’t just claim we’re inclusive and innovative, as proven by the independent awards and accreditations we’ve gained. We’ve been recognised for our innovation culture, gender equality and our LGBTI+ inclusion. Plus, we have a robust Reconciliation Action Plan – our fourth edition since 2014.

On a personal level you’ll have access to flexible work hours, remote work, working holidays, part-time and job share options. You’ll also have – a learning programme 100% personalised to you and the option to build your technical mastery in the Aurecon Design Academy which earns you a Graduate Certificate in Design Management from the prestigious RMIT University. Plus, you’ll be supported on every step of your career journey with mentoring, learning and our Careers Hub. Outside of work, you’ll be further supported with competitive paid parental leave, cultural public holiday swaps, plus wellbeing support programmes.

What are we looking for from you?

Firstly, you will share our genuine passion for re-imaging engineering and be someone that actively pursues continuous learning to help shape the future. You will also need a relevant technical qualification and chartered status would be preferable. 

Our Aurecon Attributes describe the types of people we bring together for clients. We don’t expect you to have all eight of the attributes, but one that is unique to you.

Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

Think you know Aurecon? You may be surprised.

Aurecon’s strength has always been our people. It’s our people who build our shared purpose and bring ideas to life. It’s our people who imagine and co-create with our clients a better future for people and the planet. Of course, you’ll probably know lots of our award-winning projects. The new Allianz Stadium in Sydney? That was us. Tāmaki Regeneration in Auckland? That was us too. And the Tseung Kwan O Interchange in Hong Kong? You guessed it, us. So, when you join us, you’ll not only be joining an international design, engineering and advisory company but also a community working together to tackle some of the world’s most complex challenges.

Ready to bring ideas to life?

Then please apply. Remember, it’s you and how you bring ideas to life which are important. Your background, unique needs and individuality will be valued. Visit our website to learn more at www.aurecongroup.com.

Electrical Engineer – Power Generation

Just imagine your future with us… 

At Aurecon we see the future through a very different lens. Do you? 

Innovation, eminence and digital are at the heart of everything we do.  Are you excited about the future? 

Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are. 

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity. 

We embrace flexible working and are always open to discussing your individual needs so that you get to create your own experience with us. 

What will you do?  

This role sits within our Power Generation, Energy team. Based in Sydney this role offers you the opportunity to apply your knowledge and passion as you work in a diverse and award-winning team on the design of some of Sydney’s most interesting projects, which also include solar, wind, battery energy storage, transmission & distribution and rail power projects. 

We know the work Aurecon does is vital in assisting our world’s economic development and, it’s the technical expertise and the depth of knowledge of our people that really sets us apart. Here are the key things you will do to ‘bring ideas to life’. 

• Working with the Power Generation team, you will apply your sound knowledge and electrical analysis and design experience with two or more years local experience across energy projects. 
• Proficient in relevant Australian Standards and capable of providing design solutions and documentation to support energy projects for various development types from feasibility, conceptual to detailed design. 

• Ability to work autonomously and develop quality electrical calculations, drawings, reports, technical specifications and other design documentation. 
• Excellent communication and interpersonal skills. Use your ability to initiate and build relationships with both your peers and clients to push forward the boundaries of what is possible. 
• Creative problem-solving skills to continually finds ways to overcome challenges and obstacles. 
• Enjoy collaborating with colleagues nationally and internationally, as we utilise our people across ANZ and beyond to solve our clients’ problems. 

We know today’s complex challenges can only be solved through bringing together diverse teams of people from across our business, so there will be opportunities for you to apply your skills and creativity to projects in other geographies and markets. 

What can you bring to the team?  

Firstly, you will share our genuine passion for re-imaging engineering and be someone that actively pursues continuous learning to help shape the future. A tertiary level qualification in Electrical engineering will be required. 

Our Aurecon Attributes describe the types of people we bring together for clients. We don’t expect you to have all eight of the attributes, but one that is unique to you. 

Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you? 

About us 

We’ve re-imagined engineering.  

Aurecon is an engineering and infrastructure advisory company, but not as you know it! 

For a start, our clients’ ideas drive what we do. Drawing on our deep pool of expertise, we co-create innovative solutions with our clients to some of the world’s most complex challenges. And through a range of unique creative processes and skills, we work to re-imagine, shape and design a better future. 

We listen deeply and intently, which helps us see opportunities, possibilities and potential that others can’t. 

Think engineering. Think again. 

Want to know more?  

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website. 

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now! 

Global Synthetics Pty Ltd, a subsidiary of Jaybro Group Pty Ltd is a leading independent distributor and manufacturer of geosynthetics to the engineering, construction, landscape and building industries throughout Australia and the Pacific region. Global Synthetics Pty Ltd is wholly Australian owned and is well represented by our offices in Brisbane, Sydney, Melbourne, Adelaide and Perth.

Global Synthetics geosynthetic products incorporate the latest technology and state of the art materials. Global Synthetics is committed to delivering the highest levels of quality and service.

Global Synthetics geosynthetic products are used in the following applications:

• Pavement Stabilisation
• Ground Improvement
• Soil Reinforcement and Retaining Structures
• Water Management
• Drainage Systems & Hydraulic works
• Landfills

About the role

We are looking for a driven and results oriented individual to deliver WOW service across the Global Synthetics products, provide solution-based calls and deliver growth.

With rapid growth ahead of us in Western Australia, we have created a new Geotechnical Engineer role which will be key to Global Synthetics growth strategy.

Our dynamic, fast-paced and friendly environment will suit an energetic, self-starter with a can-do attitude who enjoys multi-tasking and is not afraid of change.

This is a great opportunity for you to own the role and grow within the business! You will be provided on-the-job training, online learning, mentoring and work in a supportive team environment.

Responsibilities will include:

• Working hand in hand with supplier development, technical design requirements, and that the material fully complies with our expectations and project specifications. 
• Determine material and quality standards depending on environmental factors (soils, rocks etc).
• Present and analyse engineering drawings to consultants, on best Geosynthetics technical capabilities for specific projects
• Provide technical product sales advice to ensure the success of Global Synthetics winning sales opportunities.
• Develop new business opportunities aligned with the growth of Western Australia's infrastructure projects.
• Maximise revenue and gross profit for Western Australian region

The successful applicant will have:  

• At least 3 years’ experience working across geotechnical products
• Geotechnical/Civil Engineer qualified around 5 to 10 years' relevant experience
• Demonstrated solid geotechnical investigation and delivery experience on a variety of infrastructure projects, including strong judgement and decision-making ability
• Demonstrated ability to collaborate with clients and stakeholders
• Well-developed time management experience, including the ability to work independently
• Developing project management skills
• Accomplished written and verbal communication skills

• Career advancement, personal training & development programs
• Dynamic and supportive Management & Team

Global Synthetics has established an enviable reputation as an educator and an ethical provider of high quality geosynthetic products across a wide range of engineering applications that include transportation, civil, coastal, hydraulic and environmental use.

Our culture is to reward employees that deliver high performance.

The successful applicant will be required to complete a Police Check.

Our internal recruitment team has this role covered

About Us

At Displayr, our mission is to make it easier for everyone to find and share the stories in their data. We do this by creating software that makes it easy to do all aspects of data analysis and reporting, from simple tables through to machine learning, PowerPoint automation to online dashboards.

Our Engineering team is at the heart of this mission, and we need YOU.

We're a bootstrapped company - no corporate debt, no external investors. In the last five years, we've grown from 11 to over 95 people, and we have 1500+ great clients, from small businesses through to Amazon & Meta.

We have recently won 1st place in the Great Places to Work, Best Tech Companies List 2023 ANZ for small employers and we are proud to be certified as a Great Place to Work for the second year in a row.

Displayr is pleased to partner with Work180, an organization dedicated to improving the workplace for Diversity and Inclusion, particularly working conditions for women.

About the role

• Help scale the platform and make it more stable.
• Code review the work of your peers and mentor your teammates, encouraging them to grow technically and professionally.
• Convert ideas to products and features in a highly collaborative environment.
• Participate in the evaluation of new candidates for the engineering team.

About You

• You have at least 4 years of solid full-stack development experience with a good eye for UI & UX design and a flair for front-end coding.
• 3 years+ of React and TypeScript experience would be a huge advantage.
• Experience with Redux/Mobx or similar, CSS and jQuery is essential.
• Experience with accessibility.
• Experience with modernizing web applications - converting web applications to modern (React + TypeScript) tech stack.
• Previous experience working with data visualization and a scale-up SaaS platform is preferred.
• You have a Degree in Computer Science or Computer Software or similar.
• Experience with creating large front-end applications at scale.
• You deeply understand the platforms and libraries you use.
• Your CV is full of achievements you are proud of.
• You are concise, clear, and courteous in your communication.
• You are curious and innovative.
• You take calculated risks and are not afraid of failure.

Tech Skills

• Front-end: TypeScript/JavaScript/React.
• Back-end: C#, SQL.
• Supporting systems: C#, Python, R, Rust, Node.js.
• Platforms: Azure, AWS, Kubernetes.

Why Displayr?

• At Displayr you are not just a cog in a large engine. You’ll be able to see the decisions you make have a tangible impact.
• If you want to work on big thorny problems that will build upon, test, and show off your exceptional technical skills, then you’ll thrive at Displayr.
• Displayr is entirely bootstrapped and debt-free, so continues to grow safely
• Displayr has a high-trust environment, where you’ll be given a serious degree of autonomy and flexibility.
• We prefer evidence over intuition, experience, and "best practice".
• We work hard to make the best idea win, not the idea of the most experienced person.
• International company - offices in Sydney, Chicago, and London.

Benefits

• Competitive base salary.
• Share options in the business (join a fast-growing company in its early stages).
• 14 weeks of paid parental leave.
• Relaxed workplace and culture.
• Flexible working hours.
• Full-time or Part-time roles available.
• $2000 Learning allowance to help you grow your skills.
• Employee Assistance Program.
• Can be offered as a Hybrid role - get the best of both worlds and work from our office in Pyrmont (with access to pool and tennis court) and your home office.
• Or offered as a fully remote position Australia wide

We believe that a workplace that welcomes a variety of perspectives, experiences, and backgrounds is important and will only push us to be better. We never discriminate on the basis of gender, age, ethnic background, disability status, religion, or sexual orientation.

Squiz is looking to add a Software Engineer (PHP) to our business applications team. Playing a key role in designing, developing and maintaining Squiz’s in-house business systems. This is a great opportunity to work with various teams across the business i.e. HR, finance etc. 

Who you are:

For this role, we ask that you can demonstrate the following:

• Mid-Senior level PHP development experience
• Experience using coding frameworks (e.g Laravel, Lumen)
• Strong SQL skills (MySQL) (Must have)
• Experience with Javascript
• Solid exposure and understanding of Integration concepts (REST APIs, Zapier or similar product exp)
• Proficient Linux skills (command lines as a min)
• Testing experience (Unit Tests, UAT etc)

Nice to have:

• Docker, Terraform
• Newer Javascript framework experience - ideally Vue
• Exposure to finance/ERP systems

What you would do:

• Designing, developing and maintaining integrations for global platforms, systems and services using a broad range of technologies
• Designing, developing and maintaining internal business systems
• Testing systems and integrations for security and reliability
• Collaborate and review code with other developers in the team
• Working directly with our Business Analyst to ensure our data and business processes align
• Troubleshoot tickets and bugs related to our internal applications, integrations and automated processes
• Assist in refactoring and optimisation of legacy codebases and integrations
• Troubleshooting and writing MySQL queries to assist with reporting

Note: We will look to start the interview process in the new year. This role will be based out of our Sydney office although we do offer flexible working.

Who we are:

Squiz helps complex, service-led organisations harness the power of digital, improving the services they offer online.

Founded in 1998, Squiz grew during the rise of the internet. Since then, we have evolved from a simple web content management system into a full digital experience platform (DXP), helping customers make the shift from being content managers to experience creators.

Why work for Squiz?

You’ll work with some of the most intelligent and down to earth people you’ve ever met. We are made up of a diverse range of passionate professionals who love challenging the status quo. Every day is different, but what is constant is we all love what we do. We have a lived commitment to flexibility, we know the success of our people is dependent on them having a balanced life. You will be offered flexibility as to where and how you work every day. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration.

We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to really understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do. We also check our egos at the door, we don’t take ourselves too seriously and we have fun along the way.

We are a 2024 Circle Back Initiative Global Employer – we commit to respond to every applicant

Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.

The Nine Publishing Technology team continually delivers and maintains premium, market leading digital products, including: smh.com.au, theage.com.au and afr.com.au across multiple platforms and systems.

Quality Engineers are responsible for the quality aspect in delivery of products and services that delight our customers, and grow the business.

In this role, your time will be spent shifting left. You'll be working as part of an agile squad, guiding engineers towards continuous delivery and quality best practice.

• We're changing the game!
• We're doing big things, and we can't do it alone.
• We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful.

AP+ bring together Australia’s three domestic payment organisations into one integrated entity. Operating in the public interest, AP+ focuses on meeting the needs of all payment users and representing the views of a diverse range of stakeholders. BPAY Group, eftpos and NPP Australia continue to operate as distinct brands within a Group Leadership Team structure.

AP+ is intended to create a more efficient and agile payments group, building the competitiveness of Australian domestic payments infrastructure, and delivering significant benefits to Australian consumers and businesses.

Role purpose

The Systems Engineer within the AP+ Business Systems Assurance and Workplace Technology team is vital in maintaining the company's technology services and end-user support. This role is integral in facilitating smooth and efficient business operations at AP+.

Key Responsibilities

• Uphold the availability of AP+ applications and end-user services in line with ITIL best practices.
• Collaborate with suppliers and partners to ensure service delivery aligns with AP+’s business goals.
• Monitor the performance of Business Systems and Workplace Technology, conducting thorough analyses post-incident.
• Administer and configure Business Systems and Workplace Technology, coordinating with external support or subject matter experts as needed.
• Provide comprehensive technical support to users, both remotely and in-person, addressing Desktop issues. Manage problem resolution and ensure all incidents are recorded.
• Implement hardware/software installations and routine upgrades per Service Level Agreements.
• Regularly update support requests and provide realistic resolution timelines.
• Serve as a secondary support point and escalation contact within the Business Systems Assurance and Workplace Technology team.
• Interface effectively between users and service providers, relaying all necessary diagnostic information.
• Escalate technical issues following established procedures and participate actively in the AP+ Change Management Process.
• Analyse and document client problems proactively within ITSM and other platforms.
• Offer network and system solutions, ensuring detailed documentation is provided.
• Maintain Change Logs, and produce resolution reports and Post-Incident Verifications.

Key Challenges

• Ensuring consistent high availability and performance of all business systems and technology.
• Balancing the timely resolution of user issues with strategic long-term system improvements.
• Staying updated with the latest technology trends and their implementation in a fast-paced environment.

• Relevant tertiary qualification in IT or related field is desirable.

• 3+ years of experience in managing and configuring Windows Servers (2012, 2016, 2019).

• Proven experience in Microsoft Cloud environments (Microsoft 365, Azure).

• Practical experience with LAN, WAN, and VPN technologies.

• Hands-on experience with video conferencing tools and software.

• Familiarity with scripting languages (e.g., PowerShell, VB).

• Proficient in Microsoft Cloud Technology configuration, maintenance, and troubleshooting.

• Familiarity with video conferencing software and tools.

• Basic knowledge of scripting languages like Powershell and VB.

• Understanding of network principles and monitoring tools.

• Awareness of cloud-managed network vendors and backup software concepts.

• Knowledge of antivirus products and Mobile Device Management.

• Familiarity with VoIP Technologies and collaborative workspace technologies.

• Commitment to delivering superior customer experiences.

• Strong communication skills, capable of resolving conflicts and building positive relationships.

• Independent problem-solving and decision-making skills.

• Ability to connect individual tasks with broader company objectives.

We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected]. We also encourage you to let us know your pronouns at any point during the recruitment process.

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in

Our team

This is an excellent technical opportunity, joining a fantastic team of peers with opportunity to take your career to new heights! You will be part of our extensive Intelligent Workspace team, who support each other working collaboratively across locations. The Mobility Services team helps companies by supporting their environments day to day and recommending best practices to follow and implement. The team designs, builds and supports solutions end to end allowing our customers to switch to modern managed solutions and support them along the way in conjunction with other Datacom groups

About the Role

Join us in this key Senior Mobility Engineer role where you will manage the day-to-day operations our client's EMM systems. You will problem-solve technical issues for customers to show how these products can make businesses more productive, collaborative, and innovative. As a Senior Mobility Engineer you will lead and manage the day-to-day operations of the Customers EMM systems with minimal direction; and you will have a focus on ensuring an exceptional customer experience to Datacom’s EMM customer base

*** This role requires Australian Citizenship and Eligibility to obtain a NV1 Clearance ***

What you’ll do

As Senior Mobility Engineer, you will be responsible for but not limited to:

• Escalation point of contact for customers and team members
• Using tools and processes to deliver services to customers in accordance with SLAs
• Creation of design documents (HLD, DDD and LLD)
• Build customer environment using Microsoft Endpoint Manager (Intune)
• Build customer environment using VMware WS1
• Provide technical leadership for major incidents
• Ensure all tickets are up to date with detailed descriptions of actions taken and information in a timely manner
• Ensure all systems are built to agreed processes and design (e.g. Build guides)

• Identification of inefficient procedures or processes and suggesting improvements for implementation

• Provide governance to all implementations and changes affecting iOS and Android OS devices
• Provide governance to all implementations and changes affecting the Google Chrome OS device environment
• Configure Apple Business Manager (VPP, ADE and MDM Servers)
• Assume the role of technical leader or design engineer in deployment/refresh projects as required.
• Follow best practice methodologies and adhere to recognised ITIL processes (e.g. Change/release)

• Complete time recording processes for work performed as required
• Document Risks and Issues in the technologies supported, this includes product lifecycle, support, and licensing
• Assist with, and drive the identification and implementation of shift left initiatives

• Daily checks and monitoring – as required
• Monthly reports - Provide data and analysis of the data as requested
• Documentation – Provide and maintain documentation of systems and services
• Provide Regular and relevant updates to the records of Support and Problem Management processes

Customer Satisfaction

Ensure outstanding levels of customer satisfaction by demonstrating the following:

• Timely responses to customer queries
• Professional verbal and written communication
• Attendance to, and active participation in internal/customer meetings
• Follow-up on assigned action items assigned during meetings
• Operational support of customer systems including proactive monitoring of systems, assisting with incident resolution, performing standard and non-standard changes
• Creating efficiencies to enhance our ability to support the customers environment.
• Provide device support to meet customer demands for the resolution of incidents, problems and change service requests as well as business improvement initiatives
• Efficient and effective use of the call management system(s) for assigned customers
• Be available to travel to Datacom office, customer sites, and conferences when required
• Validate and assist in the maintenance of the customer’s risk and issues registers
  

Team Engagement

Ability to operate in a team environment by demonstrating the following:

• Be an effective ambassador for Datacom behaving in ways consistent with the Datacom Values
• Develop effective working relationships with other members of the team to ensure the best team outcome
• Liaise directly with team members, client or other third parties to obtain required information or decisions
• Demonstrate proactive ownership of identified issues as well as effective communications for suggested resolution efforts
• Perform work after-hours where required for project and/or support engagements.
• Share relevant knowledge, experience, and ideas with team members with the aim of building team competence
• Provide constructive feedback to improve team and corporate capability
• Proactive open and honest communication at all levels and remains accountable for personal performance
• Support other members of the wider Intelligent Workspace group wherever possible

Project Delivery

Commitment to exceptional project delivery by demonstrating:

• Compliance with Datacom Delivery Methodologies
• Ensure project design principals result in service improvements, efficiencies and/or cost reductions for the customer/Datacom post implementation
• Successful and responsive project delivery within schedule and budget estimates
• Assigned project activities are completed un-supervised or under guidance of the Project Manager if assigned
• Close collaboration with customers to ensure delivery of project outcomes
• Identify improvements/project opportunities within new accounts and/or contribute to the Service Improvement register for existing clients
• Accurate and efficient delivery of project tasks minimising re-work
• Accurate and timely contribution to project reporting
• Accurate and timely completion of time sheeting for daily activities
• Up-to-Date utilisation forecasts based on assigned work are maintained
• Assisting pre-sales with scoping of project engagements in customer environment
• Manging workloads to allow warm handover to BAU when required for project engagements
• Produce accurate, concise, and timely reports as required

Training and Development

Commitment to personal development by demonstrating:

• Development, maintenance, and execution of initiatives in alignment with a personal development plan
• Attain and/or maintain relevant industry or professional certification(s)
• Provide constructive feedback on the development needs of the team
• Provide "on-the-job" training, guidance, and assistance to less experienced Datacom staff to ensure overall competence in the company continually improves
• Take responsibility for technical aspects of solutions such as supporting bid responses, product and solution briefings, projects, proof-of-concept management, and training of Datacom support staff.

About us

At Displayr, our mission is to make it easier for everyone to find and share the stories in their data. We do this by creating software that makes it easy to do all aspects of data analysis and reporting, from simple tables through to machine learning, PowerPoint automation to online dashboards.

Our Engineering team is at the heart of this mission, and we need YOU.

We're a bootstrapped company - no corporate debt, no external investors. In the last five years, we've grown from 11 to over 95 people, and we have 1500+ great clients, from small businesses through to Amazon & Meta.

We have recently won 1st place in the Great Places to Work, Best Tech Companies List 2023 ANZ for small employers and we are proud to be certified as a Great Place to Work for the second year in a row.

Displayr is pleased to partner with Work180, an organization dedicated to improving the workplace for Diversity and Inclusion, particularly working conditions for wome

What you'll be doing

• Working with Product and Architects to take business needs and design/architect technical solutions.
• Working with your team to support other engineers by providing technical advice and creative problem solving
• Identifying bugs, capturing information, and following internal processes (JIRA) to solve problems, and reduce technical debt
• Lead by example by creating clean, high-quality code that is well thought out and documented.
• Share your knowledge with others through mentoring and collaboration
• Updating Confluence and OneNote with improvements and changes to processes.
• Peer reviewing your colleagues' code and providing feedback.
• Working with QA to test new code and product features before UAT and final approval.
• Supporting the engineering team with software releases.
• Following Agile and Scrum frameworks.

About you

• You have at least 5 years of solid development experience.
• Previous experience working with Data or with a SaaS platform is preferred.
• You have a Degree in Computer Science or Computer Software.
• You deeply understand the platforms and libraries you use.
• Your CV is full of achievements you are proud of.
• You are concise, clear, and courteous in your communication.
• You are curious and innovative.
• You take calculated risks and are not afraid of failure.

Our tech stack

• Front-end: TypeScript/JavaScript/React.
• Back-end: C#, SQL.
• Supporting systems: C#, Python, R, Rust, Node.js.
• Platforms: Azure, AWS, Kubernetes.

Why Displayr?

• Competitive base salary.
• Share options in the business (join a fast-growing company in its early stages).
• 14 weeks of paid parental leave.
• Relaxed workplace and culture.
• Flexible working hours.
• Full-time or part-time roles available.
• $2000 Learning allowance to help you grow your skills.
• Employee Assistance Program.
• Hybrid role - get the best of both worlds and work from our office in Pyrmont (with access to pool and tennis court) and your home office.

We believe that a workplace that welcomes a variety of perspectives, experiences and backgrounds is important and will only push us to be better. We never discriminate on the basis of gender, age, ethnic background, disability status, religion, or sexual orientation.

Your Career

As a Presales Engineer, you'll provide technical expertise and guidance to service providers, telcos, and MSS organizations. You will play a key role in demonstrating the value of our technical solutions which enable the customer's objectives. You'll advance our leadership in the areas of network, cloud, and endpoint security. As a trusted advisor to prospective customers, you'll further Palo Alto Networks' position as their cybersecurity partner of choice.

Your Impact

Technical aptitude and customer focus are core to the Presales Engineering role. You'll see complex problems as opportunities to learn and deliver innovative solutions. No two days will be the same, but you'll define your impact by:

• Partnering with large SP, telcos, and MSSP  to secure both their and customers’ networks,  cloud, and endpoints with Palo Alto Networks technology
• Building and implementing strategic, technical account plans that target cross-platform solutions 
• Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
• Planning and building compelling technical and business-focused solutions that drive adoption and growth after the initial sale and across the portfolio
• Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
• Orchestrating supporting resources to ensure a one-team approach that demonstrates a cohesive strategy
• Promoting end-to-end solutions such as Professional Services to ensure customers realize business value sooner
• Understanding the competitive landscape and effectively differentiating our solutions 
• Continuously investing in yourself to develop technical and professional skills by actively participating within the community and at industry events