• Operate as part of the Kitchen team in the pastry section with the highest level of professionalism and organisation.
• Work within the pastry section and take corrective action where appropriate and within company guidelines if standards are not met.
• Complete tasks in the production of pastries and desserts under the direction of the Restaurant Chef as required.
• Ensure food standards, preparation, presentation and cooking techniques are established and monitored to meet Sofitel Brand Standard guidelines and maintained at that level.
• Meet and exceed guest expectations, enabling the Food and Beverage operation of each department to be recognised as purveyors of consistent, quality and value for money cuisine.
• Assist with training Commis Chefs and apprentices to desired standard this includes full working knowledge of the section and department.
• Ensure the highest possible standard of hygiene is practised and maintained by the pastry section within the kitchen team to meet Health & Safety regulations and HACCP food preparation guidelines.

As a Shift Leader at GYG Southbank, your responsibilities include guiding the team during high-demand service periods, training crew members, maintaining team motivation to actively improve the guest experience, and upholding our food safety and quality standards.  

We appreciate diverse experience, but specifically, we are looking for candidates who have: 

• Leadership or supervisory experience in a fast-paced environment 
• A track record of providing outstanding customer service 
• Completed or willingness to complete Food Safety Supervisor certificate 
• Completed or willingness to undertake Responsible Service of Alcohol course 

What's in it for me?  

So much! Check out some of the benefits below:  

• Free GYG uniforms and exclusive GYG merch 
• Fair pay, flexible rosters, and employment stability 
• Heavily discounted GYG meals 
• An uncapped referral program! Bring your mates and earn $200 per successful referral 
• Comprehensive training and support to set you up for success 
• Team building activities and regular crew competitions 
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few 
• Development opportunities to grow your leadership skills, including the opportunity to progress from Shift Leader to Assistant Restaurant Manager and beyond 
• The possibility of owning your own franchise or joining our corporate office in future 

Click the "I'm Interested" button to express your interest today!  

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process. 

• Permanent Part time RN Night Duty position (55.5 hours per fortnight)
• Join our team at St Bede's Home (44 beds) in Hurstville
• Not for Profit salary packaging options

St Bede's Home located in Hurstville is our 44-bed residential aged care home. Set in pleasant surroundings, our community offers a home-like environment where residents are treated with dignity and respect.

We have the following permanent night duty shifts available, ideally you would have availability to cover the 3 shifts. This role is not suitable for new graduates. 

Week 1 & 2 - Sunday, Monday & Tuesday 2130 - 0715 (55.5 hours per fortnight)

As one of our exceptional Registered Nurses, you will provide holistic, safe and quality care to our residents consistent with our Mission, Philosophy and Values. This includes assisting our residents to live an active and meaningful life as independently as possible. You will be a team-player with excellent communication skills who is able to liaise with care staff, family members, doctors and the management team. Excellent reporting skills are required to complete necessary compulsory reporting, progress notes and incident reporting, while maintaining all policies and procedures that are in place.

To be considered for this great opportunity, you will possess the following:

• Current APHRA registration to practice as a Registered Nurse
• Previous experience as a Registered Nurse within an aged care environment
• Understanding of continuous quality improvement and accreditation
• Strong communication and leadership skills
• Fully COVID vaccinated 
• NDIS clearance or willingness to apply for one

About you

Your ability to ‘surprise’ our guests with your natural bright and bubbly customer service style is what sets you apart from the rest. You are naturally a confident person who is able to approach people and initiate conversation along with a strong knowledge of the hotel its and surrounding area.

You are able to manage your time and can handle juggling numerous tasks at once but still able to follow procedure and maintain a high awareness of security. You have an outcome driven approach to performance and results. Strive to achieve excellence in your field.

What you will be doing?

• Coordinate and manage the day to day operations of the hotel whilst leading and inspiring the team to enhance the guest experience – every guest, every interaction, every day.
• Be proactive and resourceful when attending to guest requests.
• Take initiative to ensure that interactions with our customers are positive and productive.
• Have the necessary skills and training to actively resolve complaints and challenges presented by customers.
• Provide guidance, support training and leadership to all employees.
• Monitor training and offer guidance to employees whilst on shift.
• Assist in all areas of the hotel during peak times to eliminate potential issues.
• Responsibility for the health and safety of all patrons, guests and staff members.
• Available to work varied shifts from early mornings to late evenings, including weekends and Public Holidays.

·     ASX 300 listed financial services organisation

·     Flexible & hybrid working arrangements

·     Sydney location

 Do you want to:

·       work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued?

·       understand the strategic direction of your organisation and how your effort contributes to success?

·       work in an inclusive environment who is proudly a WGEA Employer of Choice for Gender Equality?

·       work for a climate Active CERTIFIED Carbon Neutral fleet management organisation?

·       be recognised and rewarded for your performance?

·       work for an organisation where ‘C-A-R-E’ are their values?

·       have career opportunities, a voice that’s heard, and a fast-paced, dynamic yet flexible working environment?

If so, then FleetPartners might be the place for you.

FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management.  We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.

Who we’re looking for:

·       Responsible for the accurate and efficient delivery and processing of terminating contracts including Operating, Packaging, and Novated leases.

·       Managing your performance to achieve the KPI’s for the respective elements of the role and contributing to the overall development of the department seeking incremental improvement through process and performance

·       Ensuring FleetPartners is compliant in all aspects relating to the financier and legal obligations inclusive of KYC AML/CTF compliance

·       Cohesive working relationship with financiers, Operations and Client Relationship Management teams maintaining excellent internal and external relationships

·       Exhibiting the FleetPartners CARE values – Collaboration, Accountability, Reimagine and Excellence

What you’ll be doing:

Operational Responsibilities

Ensure accurate and timely completion of relevant responsibilities including:

• Manage all end of lease processes, including payouts, early terminations and natural termination of contracts for FleetPartners clients
• Obtain payout quotes and tax invoices from Financiers upon request
• Issue payout figures/ tax invoices/ Statements of Account to drivers within a timely manner
• Answering phone calls/ responding to customer enquiries within a timely manner
• Process termination reconciliations
• Deliver final termination communication to Drivers and Employers
• Where applicable produce Early Termination Quotes
• Send cessation of deduction communication to Employers/ Packaging providers
• Requesting finalisation letters
• Where applicable obtaining banking details for Employers

Data Management

• Data Management: Miles,Oracle/EBS/BIP/ 3rd Party Supplier platforms, Salesforce
• Documentation of accurate information into company systems including Miles, Oracle/EBS, ensuring all data has been interfaced and communicated correctly
• Validate and confirm unposted charges with relevant departments for accuracy prior to finalising the lease
• Upload termination documents to the respective ERP/ file location

Reports knowledge:

• Knowledge and understanding of customer invoicing reports
• Knowledge and understanding of customer budget reports
• General understanding of the overall position of a customer’s budget
• Ability to reconcile a customers lease based on various reporting/ data metrics

Relationship Management

• Financiers
• Clients at employer and employee level as required, via email and phone managing enquiry, information updates etc
• Internal - Accounts, Novated Relationship Managers, Operations, Account Managers, Sales, Finance

Personal Professionalism and Leadership

• Lead by example
• Participate in cross training ensuring a broad knowledge and understanding of all processes and functions within the department
• Use of collaborative business practices that maximise business performance

Understand and perform in accordance with the agreed role Key Performance Indicators (KPI’s)

• Minimum 3 years’ experience in relevant role - administration, accounts
• Experience in automotive & equipment finance, settlements and contracts administration is preferable
• Account Reconciliation experience highly regarded
• Strong attention to detail
• Willingness to learn new skills
• Displays exceptional time management skills

• 7 additional days of annual leave per year.
• 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers.
• a ‘Dress for your Day’ policy.
• flexible and hybrid working arrangements.
• Rewards programme, including a range of discounts from a variety of retailers
• an extensive range of other employee benefits.

The Collecting Group is a true disruptor, offering high-quality ‘curated collectibles’ from around the globe, curated by specialists in their subject matter. It has headquarters in London, and offices in Munich, Sydney and Stockholm, as well as a strategic partnership in the UAE.

Collecting Cars, which launched in 2019, offers buyers and sellers a new way to transact online. It enables a much faster route to market than traditional auctions as well as dramatically reducing the costs involved, charging zero fees to the seller.

Launched in 2021 with the same principles of ‘lean’ auctions that are fast to list and sell, the Watch Collecting platform brought new energy to this enthusiast market.

The Collecting Group is now a team of 100+ around the world and we have exciting growth plans with new product extensions and new market entry ambitions.

Our growth is dependent on uniting skilled talent and innovative technology to deliver the best service for our users, and we are always looking for forward thinking, diligent and motivated individuals to join us.

The Opportunity

You’ll be joining a growing, diverse team that’s currently disrupting the traditional way vehicles are auctioned. You’ll help develop and qualify new opportunities for Collecting Cars, generating, qualifying and driving lead generation, supporting excellent outcomes with both sellers and collectors locally and internationally.

With your customer-centric approach and CRM experience, you’ll be able to bring your sales acumen to a collaborative team, where you’ll gain exposure to a breadth of vehicles and memorabilia, whilst contributing to revenue growth and product development.

• You have prior experience within a professional sales based role – you’re comfortable generating leads for ~80% of your time
• You’re comfortable working towards business development KPI’s
• Relationship building – you love getting to know people and developing long-term relationships
• Initiative-taking – you’re results oriented and like to lean on your excellent communication skills
• Adaptable – you’re motivated to learn new skills and develop your career, whilst building out your understanding of the Collecting Cars value proposition
• You’re curious, you like to research the collector’s market, and keep an eye on pricing
• You’ve worked with a CRM before, and have familiarity with the MS Office suite
• A keen interest in cars and bikes of all genres is desirable

This role is based out of our Sydney based office, Mon - Fri. Australian work rights are required.

About Curio  

Curio Group, a leading education consulting and learning experience company, works with universities, vocational education providers, schools and companies to drive change through learning. We lead the learning transformation of many of our clients and partners through a focus on the creation and delivery of exceptional learning experiences. Our focus on solving complex learner experience problems allows us to specialise in learning strategy, experience, content, design, and delivery. Our business practice stretches across Australia, Asia, United States and the United Kingdom.

Further details about Curio can be found at our website: https://curiogroup.com

Objectives of this role

Reporting to Curio Group’s Director of Strategy and Growth, this role is primarily responsible for leading Curio’s Faculty Services and ensuring that the team delivers for our partner education institutions. This will include:

• Managing Curio Faculty Services staff and operations;
• Delivering exceptional customer service and account management; and
• Generating growth through new business opportunities and supporting go to market initiatives.

Key responsibilities and duties    

•  Lead the Curio Faculty Service team and help Curio Group continue to grow our collaborative, connected and curious culture
• Actively engage with partner institutions to provide Faculty services.
• Develop key account management plans for growth and ensure appropriate resourcing to meet key account management plans
• As part of the Curio Group executive team, work collaboratively to drive new initiatives and opportunities including supporting RFPs, tenders and presentations
• Responsible for the partnership life cycle from contracts to invoicing, and dispute resolution. Be willing to be hands on as required to ensure the quality of Curio Faculty Services.
• Possess and maintain contemporary knowledge and understanding, of the education and labour hire markets including trends, challenges and opportunities
• Ensure alignment between the Faculty Service’s offering and the contemporary needs of our partner institutions and work collaboratively with Curio Group to develop new service models
• Ensure Faculty Service’s activities and processes are compliant with client policies and procedures, regulation and demonstrate best practice
• Provide operational data analysis and reporting and support Curio Group operational planning
• Work collaboratively with Curio Group central service team to the design and implement systems and processes to support service delivery
• Actively support the Curio Faculty Service team to professionally grow and develop

Skills and Qualifications  

• Master’s degree or equivalent strongly preferred
• A minimum 5 years' experience in education sector (ideally higher education) and/or labour hire market operations.
• Contemporary knowledge and understanding, as well as experience, in education issues and emerging technologies, and supporting the design of learning facilitation delivery models
• Stakeholder management skills and a focus on ensuring excellence in customer success and service and the ability to drive continuous improvement and positive relationships
• Advanced communication skills: written and spoken – preparation of proposals and supporting business development initiatives
• Proven analytical, problem solving and organisational skills
• Advanced interpersonal skills
• Experience of partnership, stakeholder and key account management

Direct Reports  

• Faculty Talent Manager

Work Health and Safety Responsibilities  

• Take reasonable care for own health and safety  
• Take reasonable care for the health and safety of others  
• Comply with any reasonable instruction  
• Cooperate with any reasonable policies and procedures  
• Lead by example and promote health and safety at every opportunity  

If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us!

The Role 

Bega Group has an exciting opportunity within the Finance team to own, oversee, and manage the Group's suppliers' data, from creation, maintaining, supporting, and offboarding,

The Master Data Analyst will enjoy working in a fast-paced environment, navigating between systems and stakeholders, and has high standards and appreciation for data integrity and hygiene. 

You will be part of a close-knit team, enjoying fantastic culture within your immediate team and the broader organisation. 

As part of our Flex policy, this is a hybrid role, working between our head office in Docklands, 3008, and working from home to support your work-life balance. 

Responsibilities 

• Working with a broad stakeholder base across the Bega Group to manage the data creation, changes, and maintenance on the supplier's platform.

• Owning the Master Data workflow change request process, resolving and escalating issues according to Bega's process.

• Guarantee the change management process is strictly maintained to ensure high data integrity is upheld and meets business rules, compliance, and internal audit requirements.

• Proactively provide continuous improvement to the process and never compromise on high-level standards.

• Deliver a high level of service to our internal and external customers.

About you 

• Solid background in a similar role, preferably within FMCG
• Prior experience with SAP/M3 is desirable, as well as excellent skills in MS EXCEL, WORD, and POWERPOINT
• Excellent attention to detail and time management skills.
• Outstanding analytical and problem-solving skills.
• Passionate about process improvement and always strive to get better. 

The Bega Group Story  

The Bega Group is home to many trusted and iconic food and beverage brands. Whether it’s VEGEMITE on toast, a Big M on the go or a Zooper Dooper on a hot day - you've probably grown up enjoying the iconic products we proudly manufacture every day. 

Our growth story of becoming a successful ASX 200 listed company with an annual turnover in excess of $3 billion and approximately 4,000 employees, is made possible by our dedicated workforce who live and breathe our values every day. We have a strong regional focus and proudly support the communities where we work, live and play. At the Bega Group, we are proud of our heritage and will continue to build great opportunities to encourage our people to develop and thrive. Come and be a part of our success story as we continue to build The Great Australian Food Company through creating Great Food for a Better Future! 
 

Life at the Bega Group 

Company culture and our values are very important to us. From flexible working arrangements and regular social catch ups, we’re committed to fostering a supportive and agile work environment for our team.  

• Join a dedicated, forward-thinking and innovative culture 

• Grow with us, through opportunities for career development and progression 

• Contribute by giving back to your community through charities we partner with 

• Access to mental and physical health programs through our wellbeing portal and programs 

• Enjoy excellent employee benefits, including flexible working, purchased leave options and salary continuance insurance 

Applications 

At the Bega Group, diversity and inclusion is a business priority, we want everyone to be themselves regardless of their background, religion, sexual orientation, age or gender so we can truly reflect the customers and communities that we serve. No matter how you identify, we encourage talented people from all backgrounds, abilities, and identities to apply to work at the Bega Group. 

We will accept applications from all people with the right to live and work in Australia. 

If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us!

• Join a large Australian owned iconic brand based in Morwell

• Be part of a critical and complex cold-chain logistics network

• Lead of a high performing team - use your leadership experience to improve Bega Group

About the Role

We are looking for a Logistics Supervisor (Day Shift) to join our site in Morwell. Responsible for up to 24 team members over 4 crews, managing the warehouse operations. Other responsibilities include managing external transport of finished product to 3PL providers, receiving deliveries from other sites and suppliers, waste removal and managing our Forklift fleet. The Supervisor will essentially manage logistics warehousing and distribution operations to ensure an efficient and cost-effective operation. The role will also provide the first point of contact for warehouse related Safety, People, Operational, Quality, Service, and Cost issues.

Utilising your previous experience of leading teams, you will identify opportunities to develop your people and continuously improve the operations.

Other responsibilities

• Ensure compliance with national and site safety systems, procedures and policies to ensure that daily operation is in a safe work environment

• Ensure the timely despatch of product to meet customer order requested delivery dates and time windows to support and improve the achievement of DIFOT

• Establish and implement the daily Dock schedule. Report daily on adherence to schedule.

• Ensure co-ordination of transport resource requirements to match daily dispatch schedule

• Liaise with Transport providers to ensure Daily dispatch and transport plans are managed and maintained

About you

• Hands-on leadership experience and ideally working in a FMCG Supply Chain environment or cold-chain networks

• Background in safety systems & programs, cold chain compliance metrics

• Experience developing and training staff in best practice processes

• DC, storage, warehouse, or transport management

• IT system knowledge TMS/ WMS or SAP will be highly regarded.

The Bega Story

Bega Cheese Group is home to many trusted and iconic food and beverage brands. Whether it's VEGEMITE on toast, a Big M on the go or a Zooper Dooper on a hot day - you've probably grown up enjoying the iconic products we proudly manufacture every day at Bega. Being recently named in the Top 10 Strongest Australian Brands of 2022, our vision is to become The Great Australian Food Company!

Our growth story of becoming a successful ASX listed company with an annual turnover in excess of $2 billion and approximately 4,000 employees, is made possible by our dedicated workforce who live and breathe our values every day. We have a strong regional focus and proudly support the communities where we work, live and play. At Bega, we are proud of our heritage and will continue to build great opportunities to encourage our people to develop and thrive. Come and be a part of our success story as we continue to build The Great Australian Food Company!

Life at Bega

Company culture and our values are very important to us. From flexible working arrangements and regular social catch ups, we're committed to fostering a supportive and agile work environment for our team.

• Join a dedicated, forward-thinking and innovative culture

• Grow with us, through opportunities for career development and progression

• Contribute by giving back to your community through charities we partner with

• Access to mental and physical health programs through our wellbeing portal and programs

• Enjoy excellent employee benefits, including flexible working, purchased leave options and salary continuance insurance

Our Morwell site is located about 150km east of Melbourne, manufacturing a large range of products in yoghurt and dairy desserts including brands such as Farmers Union, Dairy Farmers and Yoplait. 
Operating 24 hours a day, six days a week across 9 lines the site is highly automated and is the largest yoghurt facility in Australia. 

Applications

At Bega, diversity and inclusion is a business priority, we want everyone to be themselves regardless of their background, religion, sexual orientation, age or gender so we can truly reflect the customers and communities that we serve. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Bega.

We will accept applications from all people with the right to live and work in Australia.

• ASX 300 listed financial services organisation
• Flexible & hybrid working arrangements
• Sydney location

Do you want to:

• work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued?
• understand the strategic direction of your organisation and how your effort contributes to success?
• work in an inclusive environment who is proudly a WGEA Employer of Choice for Gender Equality?
• work for a climate Active CERTIFIED Carbon Neutral fleet management organisation?
• be recognised and rewarded for your performance?
• work for an organisation where ‘C-A-R-E’ are their values?
• have career opportunities, a voice that’s heard, and a fast-paced, dynamic yet flexible working environment?

If so, then FleetPartners might be the place for you.

FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management. We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.

Who we’re looking for:

You will be responsible for developing strong business relationships with a strategic focus on client retention and growth.

What you’ll be doing:

Corporate Objectives

• Continue positive growth of the FleetPartners Novated contract base. Cross sell our present product offering of Novated and Salary Packaging throughout our client base in Australia & New Zealand
• Consistently evolve our systems achieving operational excellence through innovation and the effective use of IT technology and automated processes
• Continual corporate evolution, encompassing sustainability, corporate structure, culture, learning and development – future success planning, people, presence, process and product
• Incorporating the Group core values as the foundation of all actions, initiatives and communications

Divisional Objectives

• Ensure FleetPartners continues to grow in the marketplace by identifying new opportunities, effectively managing and increasing the existing client relationships, meeting and exceeding client back book growth and saturation
• Ensuring FleetPartners continues to be a leader in the marketplace maintaining the established 97% customer retention rate, delivering unsurpassed service
• Proactively contributing to the management of profitability via effective marketing techniques and client management, remaining relevant in the competitive landscape and building on the FleetPartners value offer of exceptional customised service.
• Identifying opportunities and developing strategies that ensure documentation of process, discipline, efficiencies and productivity improvement, are implemented in all areas of the division.
• Responsible for maximising client relationships across a select group of clients hence ensuring customer retention and account growth for FleetPartners nationally through effective communication, consistency, accuracy and timeliness in all aspects of client management.
• Provide exceptional customer service to all clients, customers and team members in Australia.
• Ensuring required administrative processes are managed effectively in order to ensure FleetPartners operates in accordance with the company standards, financier requirements and meets and exceeds all KPI’s (visitations, contact, program growth and customer service satisfaction).
• Exhibiting the Group’s values - Leading by example at all times, promoting the positive, professional and unique image of FleetPartners.

Client Relationship Management

• Ongoing management of client/customer relationships
• Develop Novated Lease customers
• Assist Business Development Managers with new client implementation including engagement strategy
• Presenting employee education sessions with relevant clients
• Conduct marketing initiatives such as site consults and webinars
• Identify new opportunities within current customer base through business reviews
• Develop, build and maintain personal client/customer relationships
• Ensure promotion of solutions to clients/customers that add value and further entwine FleetPlus Customer relationship
• Achieve set targets
• Cross-sell salary packaging products

Administration and Documentation

• Ensure up to date electronic records of client/customer visits within systems
• Manage aspects of customers for optimum return to both customer and FleetPartners
• Ensure all system data is up to date and with relevant and ongoing information
• Ensure all customer meetings are completed with a follow up note within 24 hours outlining action points and summarising outcomes
• Ensure Strategic Reviews are completed for all Focus clients
• Responsibly and proactively manage all ad hoc responsibilities

Communication

• Ensure optimum communication across all clients
• Market the full range of products and services
• Use electronic diaries to effectively manage and communicate time
• Conduct regular client visits
• Complete Client visit Reports within 24 hours for all client visit activity
• Effectively respond to escalated customer queries in a timely manner
• Liaison with relevant Company HR/Finance personnel re execution of Novated Deeds
• Presenting employee education sessions with relevant companies
• Attend weekly team WIP meetings prepared with relevant useful information aimed at improving sales and customer relationships
• Provide ideas to National Manager Novated Relationships to ensure company always innovating and implementing best practice
• Work closely with all team members to provide the optimal service to our clients

• Tertiary qualifications in Sales and/or Marketing advantage
• Experience in Relationship Management/Account Management/Business Development role
• Novated Industry experience advantage
• Intermediate working knowledge and capability with Microsoft office especially Word, PowerPoint, Publisher and Excel, in addition to other program experience and exposure
• Working knowledge of Salesforce.
• Ability to report effectively
• Strong attention to detail
• Comprehension of the company history, development and future objectives

• 7 additional days of annual leave per year.
• 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers.
• a ‘Dress for your Day’ policy.
• flexible and hybrid working arrangements.
• Rewards programme, including a range of discounts from a variety of retailers
• an extensive range of other employee benefits.

• Newly created position - Make an impact by optimising their Billing system (OneBill) 
• Located in the heart of the CBD, 5 minutes from Museum station - Full time permanent role - Hybrid work option
• Leading Global ICT Managed Services Provider for the Enterprise market. 
• Growth opportunity - Join a team of senior professionals that inspire and challenge you 

WHY JOIN OUR CLIENT?  

Our Client is an Australian-based ASX listed communications and networking company with a vision to create secure, personalised connections for every user. Their solution is a Network-as-a-Service proposition that is user-centric, creating a per-user private high-speed network that is available, secure and performance optimised, for authorised users regardless of their location. 

They have received numerous industry awards for its technology, including being a worldwide winner of the Global Security Challenge. 

THE OPPORTUNITY 

Due to continued growth, we are now looking for a Business System Analyst to provide strategic system support to our Client Services Divisions. Reporting directly to the Head of Client Services, you will play a critical part in establishing, designing, configuring, and maintaining their global operating system, OneBill.  You will work cross functionally translating requirements into design, and ensuring seamless integration with existing infrastructure including billing, end to end order fulfilment, helpdesk, and support. Your responsibilities will involve but are not limited to:  

• Ensure accurate configuration of data and systems for automated, timely billing, receivables, and reconciliation. 
• Customise reports, notifications, and dashboards for stakeholders, providing insights to highlight key metrics (eg: forecasted revenue, aged debt, and more to trigger actions for informed decision-making.   
• Establish business rules for customer registration and maintenance, ensuring accurate billing for subscription changes and upgrades/downgrades. 
• Collaborate with Supply Chain to design end-to-end order fulfilment processes on OneBill.  
• Implement system workflows for Helpdesk operations, managing service requests, ticket allocation, and tracking for resolution. 
• Collaborate with stakeholders to design data interfaces and integration methods with other systems, enhancing information flow and accuracy. 
• Provide user support, training, and troubleshooting for system queries and technical issues. 
• Maintain corporate telephony system functionality, including call centre workflows and user group configuration for incident management. 
• Conduct data quality control measures to ensure accuracy and reliability. 

WHAT YOU NEED TO SUCCEED 

We are looking for someone that thrives in a SME environment eager to make their mark in an evolving landscape and drive process improvements. We are especially interested in candidates who possesses the ability to think strategically and is capable of turning data into meaningful insights. If you are someone who values quality, pays attention to detail, and comprehends the long-term impact on business success, we want to hear from you. 

• Degree in Information Technology, Business Administration, Accounting, or a related relevant field  
• 3+ years' experience in a technical business analysis or related role (ERP, Accounting of Finance related system). We welcome a broad range of applications, please apply if you are interested.  
• Excellent personal presentation and strong written & verbal communication skills 
• Proven experience in providing software technical support and system administration. 
• Strong attention to details and the ability to manage projects. 
• A natural team player, and an active collaborator and contributor to the growing team to ensure we generate great innovative ideas together. 

You can reach out to Celine Drogat at [email protected] if you have any questions about this role. Suitable candidates will be contacted for an initial phone call.  

We are seeking applications from suitably qualified and experienced Learning Support Officers for two full time fixed term contract positions located at our Golden Grove and Elizabeth East campuses. Both roles will focus on support for secondary level students. The Learning Support Officers will work as an integral part of our Inclusive Education Department in a range of classroom and student support activities which contribute to the achievement of literacy and numeracy based outcomes of students in the school.

Responsibilities

• Provide classroom support to students with diverse learning needs.
• Work with classroom teachers to support the development of differentiated learning activities and assessments.
• Implement strategies and provide feedback to the Inclusive Education Coordinator and classroom teachers.
• Monitor student progress and adjust support strategies as necessary.
• Develop positive relationships with students, parents, and staff.
• Attend and participate in relevant professional development to maintain up-to-date knowledge and understanding of learning support practices.

• Certificate III or higher in Education Support or similar.
• Experience working with students who have additional learning needs.
• A passion for inspiring students to learn.
• Well-developed interpersonal skills and cultural sensitivity.
• Flexibility and an ability to work collaboratively.
• Ability to work with a variety of IT software platforms.
• A commitment to the mission, vision, and core values of the College.
• Working with Children Check.

Child Safety Statement

• Pinnacle College is committed to child safety.
• We want children to be safe, happy and empowered.
• We support and respect all children, as well as our staff and volunteers.
• We are committed to the safety, participation and empowerment of all children.
• We have zero tolerance of child harm, and all allegations and safety concerns will be treated very seriously and consistently with our robust policies and procedures.
• We have legal and moral obligations to contact authorities when we are worried about a child’s safety, which we follow rigorously.

Please address applications to the Principal, and include a resume and cover letter that includes how your skills and experience suit the role, and your reasons for applying. For any enquiries please contact the Human Resources Manager at [email protected] or on 08 8367 9022.

For further information about Pinnacle College, please visit our website: www.pinnacle.sa.edu.au

Location: Golden Grove and Elizabeth East

Employment Type: Fixed Term Contract, Full Time

Full Time Equivalent (FTE): 1.0

Base Salary Range: $53,938.22 - $68,244.00

Adjusted Salary Range: $47,549.98 - $60,161.44

Weeks of Paid Leave: 10

Contract Start Date: 26/02/2024

Contract End Date: 13/12/2024

• Fast-growing professional services scale-up, on a rocket ship growth trajectory!
• Sydney based role with hybrid working model
• Exceptional career growth opportunities

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs.

We're more than a business – we're a team driven by our values and actions. Adaptability, commitment, and humility fuel our client-centered approach. We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business.

The Role

Due to rapid expansion since our launch in 2023, we're looking for a Head of Talent Acquisition with a passion for attracting high-quality talent, exceptional candidate experience and improving the effectiveness of talent practices, to join our team.

Working as part of our senior leadership team, you'll be responsible for strategically leading our TA function, ensuring our team are able to meet the demands of our business as we continue to grow at velocity speed!

Role Responsibilities

• Leadership - Own our Talent Acquisition function end to end and lead a high performing team of TA partners
• Strategy - Develop and execute a recruitment strategy that aligns to Retinue's growth goals and vision  
• Delivery - Ensure the consistent delivery of high-quality talent across all roles at Retinue and implement effective KPI's to measure the effectiveness of the function
• Data Analysis - conduct regular analysis of our recruitment data toidentify trends, opportunities and areas for improvement   
• Employer Brand - Rollout various initiatives to uplift Retinue's employer brand
• Stakeholder Management - Foster strong relationships with our senior management team built on trust and build recruitment resources for our managers to support their hiring journey
• Technology management - Ensure our function is equipt with the best technologies that support automation and department efficiency
• Vendor Management - Strategically partner with external vendors to continuously improve the function

Your experience

• Experienceleading a high-performing recruitment function in a fast-paced, high-volume delivery environment
• Excellent people coaching skills with a focus on mentoring for performance optimisation   
• Strong understanding of end-end recruitment processes that service the needs of both volume and niche requirements, from sourcing through to onboarding 
• Proven experience developing and executing on recruitment strategies that are fit to support a growth business
• Experience implementing modern recruitment tools and technologies   
• Exceptional communication and relationship-building skills  
• Strong data analysis skills; comfortable presenting to senior leadership teams on recruitment metrics and trends   
• Good experience in driving employer brand uplift initiatives

Why Retinue?

• Join a high growth business at the start of it's journey and have the opportunity to influence the long term success of our business
• With growth comes extensive career development opportunities - particuarly as we grow this function
• Work with a supportive leadership team who value the expertise you can bring to our business
• Employee and client referral programs, help us grow our business and be rewarded!
• Regular social gatherings, conferences and ongoing engagement activities to support professional development and team building
• Hybrid working model with easy-to-access Sydney location

Our Commitment

We believe that diversity, equity, and inclusion are crucial to our success. We recognise that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply.

Apply now to join our team and contribute to the success of an Australian small business!

Exciting opportunity for a result-driven Sales Executive! Drive revenue growth, execute effective sales strategies and amplify our brand presence. Apply now to be a part of our vibrant team!

Key Duties include, but are not limited to the following:

• Proactive solicitation of Corporate Accounts within Global & SME
• Facilitate hotel site inspections
• Conduct quarterly production reviews with corporate accounts, TMCs and Consortia agencies
• Document preparation including proposals, contracts, and reports
• Manage the hotel RFP season effectively, ensuring all account data is analysed, RFPs are completed by the deadline, and business cases are prepared and submitted for consideration
• Ensure company profiles in Opera PMS are up to date and rates are regularly audited

As a Principal Engineer (Rolling Stock) within the Egis Rail business, your impact will be delivering major, cutting-edge projects across our high performing Rail division - by way of providing technical and project management expertise, to ensure the effective management and delivery of major rail projects. You will be the rolling stock lead and local subject matter expert on Rolling Stock whereby you will demonstrate the proper integration of rolling stock across multidisciplinary rail teams whilst providing mechanical engineering advisory services across light and heavy rail networks.

Experience in the Victorian Rail market is critical, with the ability to lead projects and engagements for the Egis Rail team. With a solid pipeline of work nationally, you will support the team by driving technical and business development activities to continue identifying opportunities for Egis.

Additionally, you will:

• Provide leadership and management capability for the rolling stock team and its ongoing projects. Providing leadership on growing the Egis rolling stock capability both nationally and internationally.
• Provide technical advice and technical leadership of major rolling stock projects locally and nationally.
• Lead and work collaboratively with engineers, subject matter experts, project teams within a multidisciplinary environment to achieve project and business outcomes.
• Build and maintain strong relationships with clients, understanding their needs and providing technical advice/solutions that meet their requirements.
• Understanding of commercial and technical arrangements/frameworks for the procurement, maintenance and operation of rolling stock, particularly in the local market.
• Contribute to the effective delivery of projects through technical reviews, studies, and technical reports.
• Produce, contribute, review, and/or approve engineering documentation, management and project inclusive of reports, calculations, specifications, procedures, plans, schedules, assessments etc.
• Ensure all projects comply with relevant industry standards and regulations, and manage risks associated with the delivery of rail projects.
• Supervise, mentor and support Graduates, Consultants/Engineers and SMEs - to help them achieve their full potential (as required)

Position:  Business Operations Coordinator

Datacom Location:  Brisbane

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (Your Why)  

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!

NOTE: This role is available for Australian citizens and residents only.

What You’ll Do   

• Load projects/contracts into the ERP and PSA toolset. 
• Load variations, sales orders, purchase orders, resource plans, and other artefacts into the ERP and PSA toolset. 
• Maintain financial records and provide regular reports on project spending and budget status. 
• Collaborate with project managers and team members to ensure that financial processes and policies are understood and adhered to. 
• Monitor project spending/WIP and ensure that invoices are processed in a timely and accurate manner. 
• Provide training and support to project teams on systems, tools, processes, and reporting. 
• Exhibit strong technical writing skills and create user guides, training materials, and documentation. 
• Provide support for audits and financial reviews, including preparation of documentation and review of findings. 
• Monitor system hygiene and follow up stakeholders for compliance. 

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What You’ll Bring  

You will be an exceptionally professional person who has incredible communication skills - both written and verbal. You have demonstrated Project Administration or Project Contractual/Commercial Administration and Project Financial Analysis experience, or experience in Project Delivery Coordination. You have a detailed understanding of the end-to-end Sales to Project Delivery Lifecycle. You can demonstrate a strong ability to work effectively in a very fast paced and continually changing environment and respond quickly and easily to changing demands, deadlines, and priorities. We are looking for: 

• Someone who is passionate, with great interpersonal skills and strong attention to detail. 
• IT Outsourcing Industry experience. 
• Industry standard certification and/or bachelor’s degree in finance, business, accounting, Project Management or related field. 
• At least 3 years of experience in project financial administration or a similar role. 
• Strong understanding of Project Methodologies. 
• Experience with Enterprise level ERP’s. 
• Strong understanding of financial accounting principles and budgeting practices. 
• Experience with Microsoft Suite applications, such as MS Project, Excel, Outlook, PowerPoint or similar equivalent tools. 
• Excellent analytical and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Ability to work effectively in a fast-paced, deadline-driven environment. 
• Ability to work independently and as part of a team. 

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

Mediix Recruitment is seeking a skilled and passionate Private Practice Physiotherapist to join established clinic in Sydney's Western suburbs on a full-time basis. As a Private Practice Physiotherapist, you will have the opportunity to work closely with patients, providing personalized care and rehabilitation services. This role is ideal for someone who is dedicated to improving their patients' quality of life and helping them recover from injuries or illnesses.

About you

Enthusiasm and passion for the profession are key.  We are looking for someone who is easy-going, blends in a team, and communicates well with patients, colleagues, and other health professionals. Ideally, someone who has a strong work ethic and puts patients first, always striving for the best outcome.

Responsibilities

• Perform assessments of patients' conditions and develop individualized treatment plans
• Provide hands-on therapy to patients, utilizing various techniques and modalities
• Prescribe and demonstrate exercises to help patients regain their mobility and strength
• Monitor and document patients' progress throughout their treatment
• Educate patients and their families on self-management techniques and exercises they can continue at home
• Collaborate with other healthcare professionals, such as doctors, nurses, and occupational therapists, to ensure comprehensive and coordinated care for patients
• Stay up-to-date with the latest research and advancements in the field of physiotherapy and actively participate in professional development opportunities

• Bachelor's degree or higher in Physiotherapy
• Current registration with AHPRA
• Excellent communication and interpersonal skills
• Ability to work independently as well as in a team
• Strong organizational and time-management skills
• Commitment to providing compassionate and patient-centered care

• Competitive salary (experience-dependent)
• Salary packaging
• Up to $7,000 relocation allowance
• Professional development allowances
• 9-day fortnight to be considered
• Well-being allowances and complimentary memberships

We are currently seeking an experienced Exercise Physiologist to join thriving team of dedicated health professionals, providing exceptional care to the vibrant community in the Shellharbour, NSW.

Our client is a leading healthcare organization delivering comprehensive allied health services through strategically located clinics.

In this role, you will collaborate with experienced health professionals, work in a purpose-built rehab gym, and have the chance to make a meaningful impact on the growth of the organization in the Shellharbour area.

Key Responsibilities:

• Provide excellent customer service, tailoring exercise interventions to match client aspirations.

• Collaborate with a multidisciplinary team to deliver holistic rehabilitation and wellness services.

• Engage in business development activities to contribute to the growth of our organization.

• Treat a diverse range of patient conditions, including musculoskeletal rehab, chronic disease management, and disability.

• Conduct health and rehabilitation assessments, set goals, and prescribe exercise programs.

• Establish relationships with clients and allied health practitioners.

• Degree in Exercise Physiology.

• Accreditation as an Exercise Physiologist (ESSA Accredited).

• Strong interpersonal and communication skills.

• Competitive base salary with superannuation.

• Incentive scheme rewarding professional growth.

• Opportunities for clinical training and collaboration with various disciplines in the healthcare field.

If you are passionate about making a positive impact on individuals' lives and delivering high-quality care, we would love to hear from you.

Please submit your application below.

For further information, please contact Anna at [email protected]

As a Site Supervisor at Tech Span Building, you will play a vital role in overseeing the construction of large custom commercial buildings within the Greater Sydney area. This is a new role that requires a hands-on approach, managing projects onsite, coordinating with trades, liaising with site superintendents, and ensuring quality and safety standards are met.

About Us

TechSpan specializes in designing and constructing high-quality large steel buildings for commercial, agribusiness, industrial, and rural applications. With a team of expert design consultants, we assist clients throughout the project, from initial discovery to detailed design, documentation, and installation. Techspan’s typical scope of works involves structural steel, cladding, concrete panels and some occasional involvement with slab and footings. 

Our mission is to deliver structured buildings and sheds that work seamlessly, and we take pride in our commitment to innovation, sustainability, and excellence.

Key Responsibilities:

• Liaise with trades, site superintendents, clients, suppliers, and internal teams for smooth project execution.
• Coordinate onsite activities, including pre-site inspections, project site visits, WHS Compliance and materials collection as required.
• Manage defects reviews on completed sites, conduct periodic visits to low oversight sites, and ensure WH&S protocols.
• Collaborate with the Construction Manager in Armidale for effective communication and project coordination.
• Utilize basic Microsoft skills, create professional emails, work with tools like Smartsheet, and negotiate with subcontractors.
• Be on-site or off-site at 7 am, participating in daily Teams Meetings to plan daily activities.
• Handle office-based tasks, including coordinating SWMS, sending RFQs, managing requisitions, and contributing to Tech Span's values.
• Ensure procurement aligns with Company processes and policy, negotiating pricing, timing, and scope in support of procurement teams where required.
• Monitor ongoing profitability, contribute to End-of-Job reviews, and prepare reports for the leadership team.

• Proven experience in industrial commercial and structural steel construction, including experience with precast projects.
• Sydney-based ensuring efficient coverage of project sites with occasional work-from-home flexibility.
• Excellent communication skills to work effectively with trades and clients to ensure long-term relationships and project efficiencies
• Physical fitness for on-site inspections and defect reviews.
• Technical proficiency in construction management tools, including Procore and industry platforms.
• Strong ability to interpret construction documents and use tools like Excel for project-related tasks.
• Excellent written and verbal communication skills for effective client and team interactions.

• Generous Salary & Super
• Vehicle provided
• Autonomy and Flexibility
• Great company culture

Position:  Business Operations Coordinator

Datacom Location:  Brisbane

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (Your Why)  

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!

NOTE: This role is available for Australian citizens and residents only.

What You’ll Do   

• Load projects/contracts into the ERP and PSA toolset. 
• Load variations, sales orders, purchase orders, resource plans, and other artefacts into the ERP and PSA toolset. 
• Maintain financial records and provide regular reports on project spending and budget status. 
• Collaborate with project managers and team members to ensure that financial processes and policies are understood and adhered to. 
• Monitor project spending/WIP and ensure that invoices are processed in a timely and accurate manner. 
• Provide training and support to project teams on systems, tools, processes, and reporting. 
• Exhibit strong technical writing skills and create user guides, training materials, and documentation. 
• Provide support for audits and financial reviews, including preparation of documentation and review of findings. 
• Monitor system hygiene and follow up stakeholders for compliance. 

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What You’ll Bring  

You will be an exceptionally professional person who has incredible communication skills - both written and verbal. You have demonstrated Project Administration or Project Contractual/Commercial Administration and Project Financial Analysis experience, or experience in Project Delivery Coordination. You have a detailed understanding of the end-to-end Sales to Project Delivery Lifecycle. You can demonstrate a strong ability to work effectively in a very fast paced and continually changing environment and respond quickly and easily to changing demands, deadlines, and priorities. We are looking for: 

• Someone who is passionate, with great interpersonal skills and strong attention to detail. 
• IT Outsourcing Industry experience. 
• Industry standard certification and/or bachelor’s degree in finance, business, accounting, Project Management or related field. 
• At least 3 years of experience in project financial administration or a similar role. 
• Strong understanding of Project Methodologies. 
• Experience with Enterprise level ERP’s. 
• Strong understanding of financial accounting principles and budgeting practices. 
• Experience with Microsoft Suite applications, such as MS Project, Excel, Outlook, PowerPoint or similar equivalent tools. 
• Excellent analytical and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Ability to work effectively in a fast-paced, deadline-driven environment. 
• Ability to work independently and as part of a team. 

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

To ensure that all equipment on the print floor is maintained to the highest standard possible.

Provide preventative maintenance and breakdown maintenance when required.

Provides advanced diagnosis, troubleshooting and repair for advanced electronic and mechanical production equipment to ensure efficient operations.

Essential Job Duties:

• Maintenance of equipment
• Trouble shooting - diagnosis of mechanical/electrical faults
• Perform preventative maintenance tasks
• Liaise with suppliers of production equipment
• Liaise with Production Manager and Shift Leaders on priority issues
• Source spare parts as required
• Maintain stock levels of critical parts in line with cost controls, repair parts, replacement recommendations.
• Communicate concise information at shift handover
• Maintain a safe, clean and tidy work environment to minimise risk
• Attend regular team meetings or training as required
• Performance of other maintenance duties throughout the building as required
• To be responsible for your own Health and Safety adhere to safety guidelines in a warehouse environment and be aware of factors affecting your colleagues in order to maintain a safe environment. 
• To report any accidents, potential hazards to your Line Manager immediately.
• Engineers will also assist, support and work in general operations, facilities maintenance or production areas to assist with the production of books as business needs or shift leads dictate.
• Other duties as deemed necessary from time to time.

The growth of Hello Claims has created exciting opportunities for Claims Administrators to join our growing team. In return for your commitment, we provide an amazing culture of collaboration and high performance, a place you will learn, grow and enjoy coming to work each day. 

Hello Claims has delivered a ‘First to Market Assessing Technology and Claim service’ providing motor claims operational excellence across Australia and New Zealand. Our motor claims management and assessing solution covers passenger vehicles, trucks, machinery, caravans, motorcycles and motor liability claims. 

The Opportunity 

• Record accurate and detailed case notes for claims. 
• Coordinate motor repair schedules with clients and repairers. 
• Be the first point of contact for inbound calls and emails and respond in a timely manner. 

• Support the team with ad hoc administrative tasks, relating to people or client related initiatives. 
• Please note, this is a Coffs Harbour based role. Only candidates currently located in Coffs Harbour will be considered. 

What we offer you 

• Attractive remuneration package 
• A growing company with opportunities to accelerate your career 
• Great company culture with a supportive team 
• Flexible working arrangements 
• Ongoing support and development 

About You 

• Minimum 2 years’ experience in a fast-paced customer service or contact centre role (essential) 
• An understanding of general insurance and previous experience within insurance claims (highly desirable) 
• Experienced and comfortable in communicating over the phone and via emails 
• Self-starter who is able to prioritise with ease 
• Care about the quality of your work and have strong attention to detail 
• Always seek to deliver great customer outcomes and can communicate with ease 
• Enjoy collaborating with others 
• Strong computer skills and able to navigate new processes quickly 

If you would like to be a part of the Hello Claims team then please submit your application. You are also welcome to send us any questions you may have any questions on to [email protected]. We look forward to hearing from you! 

Joining the commercial heart of our hotel and reporting to the Event Planning Manager, you will: 

• Organisation of secured conference & events business, from point of event confirmation through to post event follow up
• Develop successful professional relationships with clients and maintain effective and timely communication 
• Preparation of Event Planning documents as required – including Request for Information, Event Orders, Invoices & Floorplans
• Ensure progress deposits and final accounts are invoiced and payments received in a timely manner, complete billing and post charges for each event
• Coordinate between Conference & Events and operational departments to ensure preparations for conferences have been made
• Coordination and Hosting of site inspections, pre-conference meetings and post conference reviews with clients
• Proactively seek feedback from in house and past event clients to ensure client satisfaction and to generate repeat business

Joining the commercial heart of our hotel team and reporting to the Director of Sales, you will be part of a team responsible for the planning of group reservation bookings including conference & events, sporting, corporate, special event, inbound and ad-hoc groups. You will work with our Sales and Planning teams and clients to group reservations are planned effectively and efficiently and your responsibilities will include: 

• Management of group room blocks and rooming lists
• Handle group accommodation queries and special requests 
• Manage Hotel inventory with relation to Group Reservations 
• Prepare group information and briefing for relevant Hotel departments
• Proactively seek and address feedback from clients and develop ongoing client relationships
• Quoting and securing group accommodation from non-catered groups and managing contracting, billing and handover for these groups 

Working with a dedicated team, you will utilise your strong relationship and administrative skills; collaborating with other departments to build and maintain partnerships with our existing / potential guests and clients to drive results.

We are looking for enthusiastic and friendly customer service extraordinaries who will be in an ‘all-rounder’ type role. Responsibilities include duties relating to:

• Hotel Porter including Valet Parking (a current driver's license is essential)
• Guest Communications (including internal and external phone calls)
• Guest Services (not limited to checking in and checking out our guests)

You will spend your days helping our guests with a variety of enquiries while promoting our hotel's services, the local attractions and all that Melbourne has to offer. We want you to help wow our guests with the Pullman Albert Park experience!

This is a flexible permanent part time role, offering between 8 - 38 hours per week.