We, at Flywire, are looking for a bright, motivated, and hardworking Relationship Associate (RA) to drive and execute  our solution to our partner institutions. This individual will work to continuously improve and expand our client relationships in an effort to retain and maximize the value of these partnerships.

The Opportunity 

Reporting directly to the Team Lead, Relationship Management (Australia), the individual will team up with the Relationship Management and Sales teams, to support the execution of strategic initiatives (increased visibility, on campus meetings, orientations) and tactics (proactive/preemptive defense) designed to increase payer growth. He/she will help increase revenue by uncovering new business with existing clients, improving client retention, identifying opportunities for product improvement, providing accurate and timely issue resolution and assuring clients promote the Flywire Payment Solution.

• Collaborate with Relationship Managers to drive and support revenue/payer/money moved growth initiatives, activities and objectives
• Initiate, build, and maintain relationships with student facing points of contact
• Implement account plans to maximize utilization, growth and revenue
• Present products and services to clients in an informative, educational, and consultative manner
• Appropriate attention to escalations
• Organize marketing materials
• Share/recommend/support potential new opportunities
• Accurate updates to CRM for timely availability of information
• Monitor/report/review utilization, payers, and revenue 
• Conduct regular reviews with customer success team to ensure product and service satisfaction
• Provide continuous training and resource material management to all relevant client departments
• Maintain effective communications with client administrators across multiple offices

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs. 
We're more than a business – we're a team driven by our values and actions. Adaptability, commitment, and humility fuel our client-centered approach. We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business.

Due to the rapid growth and success of our business, we're expanding our Tax services team in Sydney. Reporting to the Business Services Manager, you will supervise and mentor Junior and Business Services Accountants both in Sydney and offshore, to support a portfolio of small business customers, ensuring they have set their finances up for success.

Key Responsibilities

• Manage, allocate and review accounting work completed by junior members, all while fostering a supportive working environment
• Supervise and mentor a team of tax accountants, providing guidance, support, and training as needed
• Assist in tax compliance for individual and business clients, including reviewing tax returns, resolving any discrepancies, and optimising tax strategies
• Act as a primary point of contact for the Tax division, addressing inquiries, providing tax advice, and promoting strong client relationships
• Collaborate with senior management to assist in the development of tax planning strategies, identify opportunities for process improvement, and implement best practices
• Conduct regular quality checks on tax filings to ensure accuracy and adherence to regulations and company standards
• Stay updated on changes in tax laws and regulations, conduct research on tax-related issues, and provide recommendations based on findings

Requirements

• Bachelor’s degree in accounting, Finance, or related field; CPA / CA certification preferred
• Minimum of 5 years of experience in tax accounting, with demonstrated expertise in individual and corporate tax
• Strong knowledge of tax laws, regulations, and compliance requirements
• Proven experience in supervising and leading a team, fostering a collaborative and high-performance work environment
• Excellent communication skills with the ability to explain complex tax concepts in a clear and concise manner
• Proficiency in Xero (including Xero Tax) and Microsoft Office Suite

Benefits

• $115-$125k + super depending on experience
• Flexible working options available, ability to work from home following probation
• Financial support with any formal studies and industry licenses and registrations
• Great North Sydney location close to public transport, with beautiful serviced offices and world-class amenities
• Regular in-office and off-site social gatherings, and ongoing engagement activities to support professional development and team building.
• Employee referral programs, help us grow our business and be rewarded!
• Exceptional professional growth. We are growing quickly and are continually creating new opportunities across the business. This includes management and leadership opportunities, new roles to fit the needs of the business, lateral opportunities etc

Our Commitment

At Retinue, we believe that diversity, equity, and inclusion are crucial to our success. We recognize that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply, regardless of race, ethnicity, gender, sexual orientation, age, religion, ability, or other differences.

Apply now to join our team and contribute to the success of Australian small business!

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business. Our people are our difference, and we are always looking for amazing talent to join our team.

About this Role:

The Missing Link is looking for an enthusiastic Sales Operations Executive to join our supportive team in Sydney. You will be provided with ongoing support, training and development to thrive and succeed in the role. As Sales Operations Executive you will be part of a team that supports the broader sales team (Account Managers and Business Development Managers) to provide exceptional service to our customers.

Primary duties are sales support functions including customer service, quoting and administration, licensing renewals, ensuring prompt and efficient procurement of goods and services, and maintaining strong relationships with clients and suppliers.

Responsibilities:

• Collaborate with the sales team to understand their requirements and provide them with the necessary support
• Handle client inquiries, resolve issues, and provide exceptional customer service to support the sales process
• Assist in the preparation of quotations, proposals, presentations, and contracts for the Sales Team
• Coordinate with internal departments, such as marketing, finance, and operations, to gather relevant information for sales materials
• Maintain and update client databases, sales reports, and other relevant documentation
• Receive and process client orders and internal orders
• Track orders through to delivery
• Ensure adequate levels are kept of stocked items and ensure items are correctly accounted for
• Ensure work area, stock room and loading dock are kept tidy and WHS compliant

• 1-2 years’ experience in sales support, executive administration, procurement, purchasing or a similar role.
• Excellent communication, negotiation, interpersonal skills, and the ability to collaborate effectively.
• Proficiency in using relevant software applications, such as Microsoft Office.
• Strong attention to detail and organisational skills to manage multiple deadlines simultaneously.
• Ability to build and maintain strong relationships with internal and external stakeholders.
• Defence force experience desirable.

Great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link:

• Hybrid / flexible working arrangements
• Supportive and collaborative environment
• Training / mentoring programs
• Regular fun social events
• Free breakfast, drinks and monthly lunches
• Great bonus structure

Clinigen is a rapidly growing global specialty pharmaceutical and services company with a unique combination of businesses. Our divisions operate in a complex global regulatory environment and ensure that vital medicines are delivered securely, on time and wherever they are needed in the world.

We are currently 1,100 people headquartered in the UK with global offices in the US, EU, JAPAC and South Africa.  Clinigen has grown rapidly since it began in 2010 and is positioned well for an exciting future of continued expansion. To sustain our growth, we have an exciting opportunity for a motivated, driven and ambitious Specialist Sales Representative to be part of our highly successful global team.

The Role:

As our newly appointed Specialist Sales Representative you will have responsibility to actively manage the sales territory, key customer relationships and activities, support marketing activities, identify customer trends and opportunities, to achieve/ exceed territory sales targets. 

The role will focus primarily on designated specialties (ie: Rheumatology) in the sales territory, with a corresponding secondary aligned pharmacy channel focus to support the sales of the product.  There will also be a split focus later for Pediatrics to support another product at launch, on the specific territory.

Key Accountabilities:

• Meet/Exceed Sales Territory Targets
• Strategic Territory Planning and Management
• Data Analytics, Budget Control, Forecasting and Reporting
• Customer Relationship Management
• Team Collaboration
• Knowledge and Compliance
• Administration

Key Responsibilities Include:

• Meet/exceed sales and growth targets and deliver budgeted revenue.
• Engage with HCP’S, Clinical Nurses, and Nurse practitioners in Key Hospitals through face-to-face appointments, Department and MDT meetings to provide disease and product education/awareness.
• Attend industry conferences of relevant therapeutic areas to expand knowledge and communicate key findings to the greater team.
• Develop annual strategic territory action plan and strategy for assigned products, revised quarterly.
• Identify and engage with KOL’s to achieve advocacy.
• Secondary focus on pharmacy channel and support to ensure sales success.
• Follow through on customer commitments and requests promptly.
• Meet or exceed agreed reach and frequency targets with key HCPs.
• Monitor key financial areas including the recording of monthly sales and expenditure.
• Maintain knowledge and understanding of therapy area to transfer into reasonable strategies and support future activities.
• Use strong technical knowledge and sales skills to build confidence in our brand.
• Contribute to strong cross functional relationships, specifically; Finance, Customer Service, Regulatory, Quality, Medical and Distribution to support the execution of set objectives.

• Sales Experience in Rheumatology / Dermatology or Pediatrics highly favorable
• Tertiary qualification in science, health or business fields
• Completion of Medicines Australia Continuing Education Program
• Demonstrated local experience as a Hospital Specialist Representative/Key Account Manager with specialty medicines focus.
• Demonstrated stakeholder engagement and relationship building skills
• A proven record in business planning with demonstratable sales success
• Highly organised with an ability to self-motivate and work autonomously.
• Current driver’s license and reliable vehicle

Interested? we would love to hear from you, please apply today for immediate consideration.

Are You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies!

At Centorrino Technologies, we're not just another tech company – we're a community that thrives on excellence. We're thrilled to announce our certifications as a Great Place to Work for 2023, Best Places to Work for 2022 and 2023, and Best Places to Work in Tech for 2023. 

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we give you the freedom to choose between a Mac or PC and offer cost-price tech discounts so you can stay up-to-date with the latest trends.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalized career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business. Our people are our difference, and we are always looking for amazing talent to join our team.

About this Role:

The Missing Link is looking for an enthusiastic IT Support Coordinator to join our high performing infrastructure IT team. Working closely with the Service Delivery Manager and wider Support team, you will be involved in ensuring that The Missing Link’s services are delivered reliably and efficiently, and align with client needs and commercial agreements. You will be provided with ongoing support, training and development to thrive and succeed in the role.

Key Responsibilities:

Service Delivery Coordination

• Service transition

• IT Service Management (iTiL)
• Create and modify Managed Service agreements in ConnectWise.
• Provide technical team guidance on SmartSERVICES inclusions and exclusions.
• Assist in monthly project billing for Service Desk projects incl. build and deploys.
• Liaise with Sales and Solutions teams to coordinate ad-hoc technical work / Work Orders.

Team Administration

• Actively maintain the accuracy and completeness of Agreements, Configuration items, Risk Registers. Action Registers, Service Catalogue.
• Assist in maintaining asset register and updating asset processes.
• ConnectWise related administration tasks including creating and updating recurring tickets to support delivery of managed services.
• Assist with resource coordination including shift and on-call rosters, payroll updates.
• Collaborate with cross-functional teams, including sales, operations, and finance, to contribute towards areas where processes can be optimized.

• Proven experience in Service Delivery or related area.

• Local experience engaging and interacting with various level of business stakeholders.
• Excellent communication, interpersonal skills, and the ability to collaborate effectively with cross-functional teams. 
• Strong analytical and problem-solving skills, with the ability to identify process inefficiencies.
• Proficiency in using relevant software applications, such as ConnectWise.
• Strong attention to detail and organisational skills and ability to manage multiple deadlines simultaneously. 
• Ability to build and maintain strong relationships with internal and external stakeholders. 
• Ability to work well in a fast-paced environment.
• Ability to work autonomously and proactively.
• Experience working in an ITIL/ITSM framework and certification in ITIL.

Great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link:

• Hybrid / flexible working arrangements
• Supportive and collaborative environment
• Training / mentoring programs
• Regular fun social events
• Free breakfast, drinks and monthly lunches
• Great bonus structure

Clinigen is a rapidly growing global specialty pharmaceutical and services company with a unique combination of businesses. Our divisions operate in a complex global regulatory environment and ensure that vital medicines are delivered securely, on time and wherever they are needed in the world.

We are currently 1,100 people headquartered in the UK with global offices in the US, EU, JAPAC and South Africa.  Clinigen has grown rapidly since it began in 2010 and is positioned well for an exciting future of continued expansion. To sustain our growth, we have an exciting Senior Legal Counsel opportunity, you can be situated in either our Sydney or Singapore locations as part of our highly successful global team.

Job Profile

As our newly appointed Senior Legal Counsel you will provide high quality and timely legal advice across all business areas with a focus on Clinigen products and services. Responsible for the JAPAC region, based in our Sydney or Singapore office, you will be working with our other offices in New Zealand, Hong Kong, Malaysia, Korea, China and Japan.  

Key Responsibilities:

• Facilitate overall corporate objectives and support strategy while ensuring compliance with applicable law and regulations.
• To act with the highest integrity at all times and in line with the Company handbook, Clinigen’s values and culture, to provide a best in class service.
• Set appropriate priorities with clients and deliver results within agreed timelines.
• Review, draft and negotiate a wide variety of commercial agreements, including but not limited to manufacturing and supply agreements and distribution agreements.
• Oversee compliance and manage risk including disputes and litigation proceedings on a cross-border basis.
• Assisting in driving key global projects.
• Working closely with business stakeholders to identify business opportunities.
• Provide commercial, regulatory, privacy and advertising advice.
• Provide advice in relation to the company’s interactions with HCPs, HCOs and patient advocacy groups/organisations.
• Support of Clinigen products and licensed products, and advice in relation to company’s relationships with third party distributors.

·         Qualified lawyer.

·         Private practice training and post-qualification experience with leading law firm.

·         Experience of in-house legal department ideally in the pharma/biotech sector.

·         Min 5 years PQE with demonstratable experience of providing legal advice in a highly-regulated environment.

·         Self-motivated, well organised, proactive and pragmatic.

·         Excellent communication skills and a team player.

·         Logical minded with an eye for detail.

·         Capacity for periodic travel in the JAPAC region is a requirement of this role.

·         Annual salary review

·         Discretionary company bonus scheme.

·         Ongoing support of your professional development

·         Recognition scheme & employee of the year awards.

Interested? we would love to hear from you, please apply today for immediate consideration.

We’re Civica and we make software that helps deliver critical services for citizens all around the World. From local government to central (federal) government, to education, to health and care, over 5000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

We work across the globe supporting the needs of citizens and those that service them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise the aspiration to become a Global GovTech Champion.

We are looking for a Senior Talent Acquisition Partner. This is a fulltime permanent opportunity.

This role will see you support & collaborate with the business and various stakeholders to deliver end-to-end recruitment services. Your influencing skills will see you engage with hiring managers, you will provide a robust integrated service from job brief to candidate placement.

Working with and reporting to the Global Head of Talent Acquisition in the UK this role will work in a team comprising of team members in Melbourne and India.

• Excellent written and verbal communication skills along with the ability to work across different geographies.
• Background in agency or internal recruitment in IT and corporate roles.
• Strong influencing skills with good business acumen to drive best outcomes for the organisation.
• Experience working in a fast-paced environment with experience in recruitment across multiple streams and various complexity levels.
• Expertise with proactively sourcing for niche/hard to fill roles utilising various sourcing tools.
• Experience in training/coaching team members as this role will have either one or two direct reports.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Want to learn more about this senior leadership opportunity with us, click on the apply now button and we will be in touch

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.