Are you a Customer Service Superstar looking for a new direction? Benefits for you! Upon successful completion of this traineeship, you will receive a Certificate III in Business Allocated time on the job to focus on your studies Rewarding... Job Description Are you a Customer Service Superstar looking for a new direction? Benefits for you! Upon successful completion of this traineeship, you will receive a Certificate III in Business Allocated time on the job to focus on your studies Rewarding role with the opportunity for long term employment in administration Ongoing support, advice and mentoring from our experienced team Monthly staff lunches An employer that values growth and offers training programs The Role This role comes with a lot of variety and the chance to get some highly sought after experience. Your responsibilities will include but are not limited to: Handling incoming phone calls, directing them when necessary and taking messages within the established guidelines Being a friendly and firm first point of contact for our clients, whether by email, phone or via software portal or even in person. Setting client expectations and overseeing calendar scheduling of tickets and tasks to resources within our business – Update resources to tasks in real time Data entry to maintain customer databases General administration with a focus on customer service Assisting in the purchasing and invoicing processes What are we looking for? Our ideal candidate will have the following: Eagerness to learn and build a strong career in business administration Good verbal and written communication skills Basic MS office and computer skills Location This position is based in Albury, NSW What next? If this position sounds like you, click ‘apply’ now or book a time for a chat. Squad, in conjunction with a local and leading provider of Information Technology and Communication solutions, are seeking a customer service superstar to join their team as a Business Trainee. We are looking for someone who has a genuine interest in administration and who is looking for a long term opportunity. At Squad we want to see you successfully complete your traineeship and support you from start to finish. We make the whole process easy – so you can move forward with your career. To find out more about working with a GTO, go to https://www.squad.org.au/For-Job-Seekers/Why-Choose-Us Squad is an Equal Opportunity Employer committed to providing a work environment that values diversity and inclusion. For more information please email us at [email protected] Want to learn more about the Squad? Watch here
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