Purpose of your role

The Business Analyst position is a key role that is responsible for applying analytical solutions to problems and existing processes with the aim to increase effectiveness through technology solutions.  This role plays an integral part in bridging the gap between Technology, Product and the Business using data analytics to assess processes and determine requirements that will allow Technology delivery teams to effectively meet business needs.  An ability to produce documentation (in a timely manner) that supports either product or project teams to achieve outcomes, using different delivery methodologies is an important part of the role, so a blend of experience is important particularly in terms of agile delivery. 

The initial focus will be working with our Customer Management team, with Salesforce transformation experience essential. The focus will be on working both transformation change initiatives and operational BAU activities that support our Customer Management capabilities team. You will be providing business expertise and practical solution delivery experience to ensure that the team you are working with consistently delivers quality software that meets user product requirements and acceptance criteria. The role will support dependency management and help to remove impediments that are preventing the team from accomplishing its goals.

This role is within a fast-moving team and will involve working with some ambiguity to achieve objectives, so you must be comfortable with that. As such you will be expected to take initiative and display strong communication and time-management skills to facilitate meetings that ensure teams and stakeholders are aligned on the outcomes.

What you do 

• Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.  Understand how technology can support business goals
• Identify problems within the business, including using data modelling techniques, constructing workflow diagrams, studying system capabilities, writing specifications
• Communicate with people at all levels of the organisation to determine how technology solutions can meet business needs
• Oversee the implementation of new technology and systems, including enhancements and be a key person to conduct UAT to ensure what has been developed is in line with business requirements
• Run workshops and training sessions
• Evaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from underlying true business needs
• Conduct gap analysis and work with technical leads/architects to identify where existing solutions do not meet the business requirements. Ensure this is clearly documented.  Model the data requirements or work with the appropriate people to ensure that the data will support the new solution
• Determine and develop user requirements for systems in production, to ensure maximum usability
• Work with the SME’s to understand the Customer Management experience and journeys end-to-end
• Strong experience in Salesforce implementations and acting as the SME for Salesforce
• Knowledge of compliance, regulations and customer onboarding processes
• Experience working with Salesforce development teams, either internal teams or 3rd party implementation partners

Join Our Culinary Team at Guzman y Gomez North Ipswich! 

Are you passionate about creating mouthwatering Mexican dishes? Do you thrive in a fast-paced kitchen environment? If so, we've got the perfect opportunity for you! 

What You'll Do:

• Prepare and cook a diverse range of fresh and flavorful Mexican dishes, following our recipes and standards.
• Work closely with fellow cooks and kitchen staff to ensure a seamless flow of operations.
• Contribute your culinary expertise to maintain the high quality and consistency of our menu items.
• Embrace challenges with a "can-do" attitude and find solutions that uphold our commitment to excellence.
• Learn, adapt, and grow in a supportive environment that encourages skill development and learning.

What's in it for me? 

So much! Check out some of the benefits below: 

• Free GYG uniforms and exclusive GYG merch
• Fair pay, flexible rosters, and employment stability
• Heavily discounted GYG meals
• An uncapped referral program! Bring your mates and earn $200 per successful referral, with the possibility of winning a brand new car each year!
• Comprehensive training and support to set you up for success
• Team building activities and regular crew competitions
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• A fun, hard-working and fast paced team environment, with supportive managers
• Development opportunities to grow your leadership skills, including the option to progress from Shift Leader to Assistant Restaurant Manager and beyond
• The possibility of owning your own franchise or joining our corporate office in future

Apply now to join our team!

Nine.com.au, Australia’s largest news, sport and entertainment network, is looking for a Senior Digital Producer to help drive the digital output for 9Entertainment. 

The Senior Entertainment Producer is based out of Sydney, working in the digital team alongside the digital news, lifestyle, video and social media teams. The role includes finding breaking stories, generating original story ideas, content planning, research, and writing and curating content for the site. Sourcing images, video and other attributes needed for on-site and in social media.

Day to day you will:

• Write and produce content that supports our editorial strategy for Channel Nine’s official TV show websites
• Write and produce content that editorially supports our partners 9Now and Stan
• Assist the editors with content planning, taking the lead on some of our biggest shows and delegating work to other team members
• Conduct interviews with talent relating to our shows
• Manage and curate official TV show websites as required during night shifts on a rotation, working with homepage editors to ensure the best reach possible for our stories
• Pitch stories in line with our editorial strategy that our audience will love

Please note shift work and some weekend work will be required.

Why is this an exciting opportunity? 

Publicis Groupe is a world leader in marketing, communication, and digital business transformation, driven through the alchemy of data, creativity, media, and technology. Our connected platform of companies and capabilities is more than an operational framework, it’s a cultural model we've built to unite our people in a collaborative way of thinking and working. Publicis Groupe offers its clients seamless access to the expertise of its 80,000+ talents across 100+ countries globally. In Australia, our powerhouse of marketing capabilities stretches across creative agencies (Saatchi & Saatchi, Leo Burnett, Publicis Worldwide), media agencies (Starcom, Zenith, Performics, Spark Foundry), Digitas, Epsilon, Arc, Prodigious, PMX and PR (Herd MSL). We also have Publicis Sapient driving digital business transformation for our clients.

PMX (Publicis Media Exchange) is the central investment practice for Publicis Media. We’re responsible for the smart application of investment by leveraging scale, marketplace innovation, deeper partnerships, and intelligence.

We are a dedicated, passionate, and expanding team, focused on delivering growth by educating and driving adoption of Publicis Groupe solutions including:

• Precision (delivering holistic programmatic value to clients and acting as the guardian of programmatic solutions. These are dedicated to the advancement and increased adoption of technology and data to drive client effectiveness and media efficiency)
• APEX (an innovative and disruptive investment solution designed to create unique opportunities that deliver tangible business benefits)
• Partnerships (developed both regionally and locally with selected key vendors to provide unique, innovative, and ultimately functional, benefits for our clients. We structure our partnerships to promote true collaboration and best in class work across our agencies)

The transformation you will experience  

This is an incredible opportunity to join our centralised PMX team as the Media Intelligence Director. In this newly created role, you will be the go-to source of critical media intelligence for PMX and Publicis Groupe media agencies – analysing, compiling, and curating insights that fuel client outcomes. You will be able to exercise your strong verbal and written communication skills combined with deep expertise in media metrics, currency and strategy including an understanding of media effectiveness research.

Leveraging your existing relationships with key industry organisations including OzTam and IAB, you will have the platform to deliver proactive and insightful intelligence around changes in the media landscape that will impact agencies and their clients. You have the opportunity to build your reputation as the ‘go to’ expert in the field and harness your expertise to drive efficiencies and inspire excellence across Publicis Groupe agencies through the provision of strategic insights from a vast array of data sources and publications.

Depending on seniority, you will report to the Director of Media Insights or, to the Head of Media Intelligence. Your day-to-day responsibilities will centre around the following pillars:

• Marketplace intelligence: Creation and dissemination of marketplace intelligence and thought leadership through written reports and verbal presentations using PowerPoint
• Investment intelligence and market insights: Create centralised market insights collateral, including but not limited to: SMI reports, marketplace updates and opinion pieces
• Media currency support: Support the broader agency teams in managing changes to currency including VOZ, move 2.0, Foxtel currency, etc.
• Media effectiveness support: Support the broader media intelligence team and Director Media Insights in establishing media effectiveness benchmarks through the proprietary Cornerstone platform
• Commercial support: Support the GM Commercial in deal management forecasting and tracking, commercial compliance and education, and value management opportunities

What you’re looking for  

• A supportive and collaborative culture  
• Stakeholders who are open to suggestions and working progressively 
• A role that is not client facing but will contribute enormous value to those who operating at the front line
• Establishing strong connections with media partners and investment teams in the media agencies so there is scope to be involved in interesting strategic work without being beholden to the day-to-day account management issues and troubleshooting
• A career opportunity to develop a best-in-class media intelligence offering within the PMX team

What type of person will be successful in this role  

You’ll possess:  

• 8+ years in a similar analytical position at a media agency media network, or media consultancy, with the aptitude to elevate out of analytics to provide strong insights
• Strong verbal and written communication skills combined with deep expertise in media metrics, media currency and media strategy including an understanding of media effectiveness research
• Strong skills in data interrogation and insights extraction
• Skills in complex stakeholder management
• Confidence in storytelling and presenting as well as strong writing skills
• A thorough understanding of pricing and value across the Australian media market. Experience across New Zealand would be valuable
• Numerical skills are essential
• Preferably will have experience using media systems Spectra MD, Nielsen AQX, L+J eTAM (Fusion), Roy Morgan Asteroid, etc.

Publicis Groupe benefits

Be a part of the Publicis Groupe family, one of the world’s most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:  

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing 
• A creative, fun, and rewarding office environment backed up by our Publicis Liberté flexibility approach “working your way, with us!”   
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network 
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes 
• A culture of open feedback and support to reach your goals through our Career Conversations program  
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE and Embrace (reconciliation action plan) programs    
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year 
• Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits 
• Access to counsellors, psychologists, and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs 

PMX, as a part of Publicis Groupe, believes that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers, and lesbian, gay, bisexual, transgender, and intersex (LGBTI) people. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process. If you need assistance or adjustment due to a disability, please contact us.  

• Financial Services - Join an Award-Winning Fund Provider
• Manage the Employee Lifecycle
• Great Team Environment 
• 6 Month Fixed Term Contract 
• Hybrid Working - A blend of Sydney CBD Office and Home 

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than 1.9 million members, with around $70 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

• Undertake the administration and co-ordination of employee lifecycle processes, including but not limited to, new hires, terminations, staff movements, position and structure.
• Support with the update of policies, procedures and documents under direction of the P&C Advisor Lead, Head of People Solutions & Services, and Head of Reward, Performance & Governance
• Support with pre-boarding and on-boarding/offboarding
• Update employee personal data changes in the relevant HR systems
• Conduct disciplinary and grievance investigations and actions; and support other employee relations’ matters/advice as required (e.g. performance improvement plans; managing sick and injured employees) – at times this will include working with the People Partner
• Support the broader business as we transition to a tiered service model. As part of this service model it’s envisaged this role will support Tier 0 and Tier 1 service queries (i.e. self service and first line support).
• Advise on and contribute to the development and execution of health and safety policies, plans and practices in the workplace to establish a culture of health and safety.
• Provide advice and guidance on health, safety and wellbeing matters and the interpretation of related Rest policies and procedures.
• Provide first line wellbeing support to employees in need (together with appropriate support from Mental Health First Aid officers as appropriate).
• Support various wellbeing activities.
• Drive for continuous improvement and efficiency across all elements of P&C Advisory.
• Manage the administration of workers’ compensation claims (e.g., lodgment, tracking and management of claims)
• Provide support during the annual salary review process
• Provide support to the People Solutions & Services team in the scheduling of activities and preparation of standard reports.
• Coordinate report production and manage filing system for the team.
• Support the broader People & Culture team, including Payroll, deliver BAU and project outcomes.

As a Clinical Research Associate at PSI you will enjoy a variety of monitoring tasks and work on clinical studies in different therapeutic indications, maintaining the highest quality standards in the industry.

Hybrid work based in Macquarie Park, Sydney

You will:

• Conduct and report all types of onsite monitoring visits
• Be involved in study startup
• Perform CRF review, source document verification and query resolution
• Facilitate site budgets and contract negotiations
• Monitor trial progress on the country level
• Be responsible for site communication and management
• Be a point of contact for in-house support services and vendors
• Communicate with internal project teams regarding study progress
• Participate in feasibility research
• Support regulatory team in preparing documents for study submissions

Looking for 2-3 Small Business Account Execs - January start date

Who are we?

Birdeye is a high-growth software company with 1000+ Global employees & offices in Sydney, Melbourne, London, San Francisco, Dallas, India & the Philippines.

We are backed by some of the biggest names in Silicon Valley & are charging towards one of the most successful IPOs in recent times.

Over 100,000 businesses use our software every day to power their business.

We are proud to have been recognised as the #1 vendor in our space globally for the last 5 years running on G2 from both a product & service perspective.

The role

This role is suited to Account Executives with previous software sales experience. You would be joining a high-performing team of diverse 20+ Account Executives in Sydney.

It's a full 360-degree role that involves both prospecting & closing and you'll be supported by a strong SDR & Marketing team which is responsible for driving inbound leads. It is certainly suited to people with a highly driven "Hunter" type mentality. Must have resilience!

You will receive best-in-class initial and ongoing training, and you'll be given a clear career progression path.

• 1-5 years of proven OUTBOUND software sales experience (B2B or B2C)
• Proven track record achieving sales KPI
• Competitive nature
• Strong verbal and written communication skills
• Confident dealing with business owners
• Organized and proven ability to multi-task

• $80,000 - $85,000 plus super & monthly commission ($120,000-$170,000+ OTE). Top earners can earn $200k - $250k OTE.
• Fast track progression structure (clear merit-based system)
• Work from home 2 days a week after training
• Birthday leave
• Regular Social activities & 3pm finish on Friday during summer
• Strong internal Digital Marketing team designed to back our sales team
• Annual MVP trip
• Company anniversary presents
• Discounted gym membership & health insurance
• Paid parental leave

We are looking for an intelligent, proactive candidate with a great attitude to deliver in time. Someone who worked before in Startup or medium business environment and knows what it means for the business to deliver in time with the best possible quality. A person who can play a leadership role within the team to drive the team’s culture, motive and engage the team of developers.

What You'll do

• Define the product roadmap, aligned to customer needs and business objectives
• Working closely with business stakeholders to understand business drivers, considerations, to define the shared vision and receive necessary approvals
• End-to-end product delivery responsibility in Agile environment, own and drive delivery deadlines
• Design, prototype, develop and test new product features and initiatives in collaboration with business stakeholders
• Prioritise and maintain the product backlog, ensure refined backlog is ready for development teams at all times
• Work with relevant members of scrum teams to ensure delivery of new initiatives supporting the attainment of business objectives and take corrective action for initiatives that are not on schedule or achieving expected business goals
• Track and report on success metrics for newly launched product features and provide timely updates on the progress of new initiatives.

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than 1.9 million members, with around $70 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

In this unique opportunity, you will be responsible for supporting the Investment Product and Communications Team's mission to grow our member's trust through simple connections to Rest's investments. 

Key resposnsibilities:

• Contribute to and create investment related content and communications for us by internal and external stakeholders, including members, employers, and industry
• Monitor and report on investment performance and communicate insights to relevant stakeholders
• Collaborate with other divisions to ensure consistency and integrity of investment messaging across all communication channels
• Conduct research and analysis on investment products, trends, and markets
• Support the team in ad-hoc projects and initiatives as needed

Purpose of your role

The Head of Portfolio & Release Management is a senior role responsible for three key areas across the organization:

1. Establishing and managing the Product & Technology Portfolio

2. Management of analyst and delivery practitioners, and

3. The evolution of our delivery practices and processes.

This role works across Divisions to manage the priorisation and planning for the Technology roadmap, working directly with Group Executives and other business stakeholders in addition to Product and Technology management.

Leading a team of delivery and analyst resources, you will strive to achieve OFX’s objectives by establishing and evolving business and technology planning, driving and evolving our Agile based delivery practices while introducing strong reporting and governance frameworks for all projects and programs involving Technology. 

You will work across Technology to establish standards and practices to ensure a focus on business value, productivity and technical reliance while providing governance and high quality technology solutions within a fast-paced Agile delivery environment.

What you do

• Contribute to business strategy, annual planning, and integrated technology delivery plans by driving a cohesive approach, identifying and managing technology dependencies, and leading the budgeting process for effective program and product initiatives.
• Oversee strategic project management, providing senior delivery managers for end-to-end implementation, enforcing efficient governance tools, managing risks, ensuring stakeholder communication, actively handling budgets, and leading tracking and communication of overall plan benefits.
• Lead the standardisation of delivery practices, measurement, and continuous improvement in the Technology department, incorporating Agile and Lean principles, adopting evolving practices, and establishing efficient reporting and governance processes to meet business objectives in terms of cost, quality, and delivery targets.
• Manage and lead a team of Delivery and Agile practitioners, business analysts, and technology staff, setting strategic objectives, motivating and coaching the team, implementing KPIs, promoting high standards, and actively contributing to the broader Technology Management team to align with business strategy.
• Lead capabilities by developing and overseeing the Business Analyst practice, managing a team of Delivery Managers for complex initiatives, and collaborating with Engineering, Security, Risk & Compliance practices to enhance ways of working and support OFX business objectives.
• Ensure effective program governance and delivery through regular reviews, resource capacity planning, risk management, comprehensive reporting to OFX business, creation of lean yet comprehensive artifacts for executive communication, and resource management to deliver key initiatives.
• Establish and lead a regular process with the Finance Division for accurate reporting and forecasting of project and product initiatives, including efficient time/effort reporting tools, while monitoring budgets for all delivery activities and providing timely updates to executives on expected variances.
• Collaborate within the OFX Senior Management team, engage with Group Executives, Divisional leadership, internal stakeholders, and the Technology team to build strong relationships and confidence in Technology's practices and processes, while fostering robust working relationships with vendors and partners.

As a Department Manager at H&M, you will spend 80% of your time where it all happens – on the shop floor. You are responsible for supporting the sales & profit goals by setting a plan for your department to deliver the best customer experience in line with your store. You act in line with our values, always with the mindset of everyone is a leader.  

At H&M, we value the importance of acting in line with our company values. We believe that no matter what role you hold, both what you do and how you do it are equally important.  

As a Department Manager at H&M you are:  

• Responsible for delivering exceptional customer service and motivating others to create the best customer experience.  
• Ensure store operations and best practice are followed in your department and throughout the store. 
• Promoting our Hello Member program in line with store and country goals. 
• Collaborate with the store visual team to create an inspiring and exciting customer experience. 
• Promote an open feedback culture were giving and receiving feedback helps drive goals forward and is the foundation for helping our people grow.