Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

We attract and nurture local talent from all over the world, ensuring our people are both deeply attuned to regional needs but also bring a global mindset to help clients, communities and nations move forward. Our culture is fuelled by men and women with the passion to push beyond borders and boundaries, and the wisdom and courage to do what’s right.

Citi Commercial Bank (CCB) business aspires to be the bank of choice for internationally-oriented, mid-sized companies within Citi’s footprint. CCB serves clients with sales between $10MM and $1Bn within target industries that value Citi’s distinctive global network and product capabilities. CCB’s aim is to act as a trusted thought partner to support our clients’ growth by providing access to the full suite of banking solutions – including lending, trade, cash management, FX and advisory services.

CCB embodies our unique purpose as the global bank of choice for trade-oriented, mid-sized companies who see us as trusted thought partners that bring simplicity in an increasingly complex world, client-centric solutions for long-term growth and pave the way for them to reach across borders and achieve their global vision. The Commercial Subsidiary Group or CSG is the network that manages and develops the banking relationships for multinationals in Australia.

This position is a hybrid role with the successful candidate also managing his/her own portfolio of clients within the Commercial Subsidiary Group. The Role is Relationship Associate/Client Desk Relationship Manager. As a Client Desk Relationship Manager, you will manage a set of existing clients. You will maintain and defend the portfolio as well as increase revenue by deep diving into the relationships to find additional opportunities.

The Relationship Associate is a developing professional role supporting Senior Relationship managers with complex client portfolios in the Multinational space. As an Associate, you will assist in the seamless delivery of solutions and support the provision of proactive client coverage together with managing a portfolio of emerging relationships. Our Relationship Associates form part of the foundation of our relationship management teams and represent the pipeline from which we’ll grow our next generation of leaders. This is a fantastic opportunity for someone looking to gain exposure to a world class banking platform and develop their skills and talents over time in order to develop a successful career within Citi.

Key responsibilities will include:

• Working with various Commercial Subsidiary Group (CSG) relationship managers to support clients in every step of their relationship — from on-boarding and preparation of EUDDs and various credit memos for submission to credit approvers and committees.
• Learning about a broad range of industries and developing a deep level of expertise on Citi’s credit, policies and practices.
• Manage and grow a portfolio of emerging relationships, with a focus on delivering best in class service and the origination of business opportunities within this portfolio.
• Conducting research on prevailing industry and market conditions that are key inputs into the CCB’s business development activities.
• Generously supporting the growth of the CSG business, devoting time to helping RMs develop pitch materials, marketing proposals and other new opportunities.
• Being the go-to for information on local regulations to ensure the business achieves the highest compliance and audit results.
• Cultivating their own position as a future leader within the business community, getting involved in local organizations to start building a strong network.
• Support the monitoring and tracking of key business initiatives.
• Support the CSG Country Head with business planning and analysis.
• Take the lead in the on boarding and retention of clients, ensuring the appropriate “Know Your Client” (KYC) and other compliance deliverables are met.
• Managing daily administrative duties and processes associated with the management of a portfolio of clients.

Key skills and experiences required:

• At least 1-3 years of relationship management and credit experience, sound understanding of finance and accounting fundamentals, together with some exposure to; transaction banking, loans and financial markets (FX and derivative)
• Knowledge of, and ability to complete AML and KYC processes.
• The ability to understand the part they play in building a strong CCB/CSG culture that enables our teams to deliver remarkable experiences to our clients.
• The ability to thrive in an entrepreneurial organizational structure and add value by bringing an optimistic, proactive approach to the work they do.
• The ability to go beyond immediate business silos to build their network.
• Confidence and drive to own developing high quality, client ready information with strong attention to detail.
• Analytical skills with ability to process and prioritize complex information.
• The resilience to adjust plans and priorities when necessary to meet evolving client and business needs.
• Strong interpersonal and cultural skills to work with a variety of countries and products across the region.
• Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients.

Qualifications:

• University degree or higher
• Previous coursework or experience in Finance, Accounting, and Economics.

Role is based in Melbourne.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

We have an opportunity for an experienced Learning Technologist to join our Learning & Organisational Development team and take our discipline specific onboarding program to the next level.   You will be responsible for reviewing and enhancing eLearning modules so they are appealing, engaging and interactive.  You will also support the Learning and OD team by designing and developing contemporary learning activities and program evaluations to ensure pre-defined learning outcomes are achieved.

This is a project based role for an initial short term, six week contract.  It’s a great opportunity to get your foot in the door of a large, growing organisation with the potential for future work and opportunities in the future.

What you’ll do

As a technically adept leader you will collaborate closely with the Product Owner to realize the technical vision for our products. 

• Coaching and Leadership: Guide, mentor, and develop your team, fostering a safe environment of growth and innovation.
• Driving Innovation: Enhance our customer experience and system scalability through innovative product and service solutions.
• Strategic Technology Implementation: Lead in the identification, selection, and implementation of technology solutions to address current and future needs.
• Strategy and Standards: Work with the Head of Engineering to design and execute a cohesive technology strategy while upholding technology standards across the organization.
• Advocacy and Communication: Promote technology capabilities internally and externally, engaging with leadership, customers, partners.
• Management: Take on direct report line management responsibilities, ensuring team alignment and effectiveness.

We are looking for an enthusiastic and friendly Hotel Porter to join our Front Office team.  You will report to the Chief Concierge (President of Les Clefs d'Or!) and will spend your days helping our guests with a variety of enquiries, assisting with valet parking and promoting all the great things about Melbourne and beyond.  We want you to help wow our guests with the Pullman Albert Park experience.

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

The responsibility of this role is to support the Senior Manager, Actuarial Services and General Manager, Actuarial Services in carrying out actuarial valuations, business planning, advice and insights to drive intelligent, commercial outcomes for Rest’s Insurance Group.  Reporting to the Senior Manager or General Manager, Actuarial Services this role will support the provision of strategic analytical advice and support relating to negotiations and decision making in the group insurance pricing under the Premium Adjustment Model (i.e. profit-sharing group insurance), Insurance Reserve monitoring and forecasting.

• Overall responsibility for supporting financial management of the insurance premium costs and insurance reserving. You will be responsible for analyzing and interpreting financial data related to insurance premiums and reserves, as well as identifying trends and opportunities for improvement.
• Supporting the Premium Adjustment Model process. Prepare independent loss ratio analysis, validate insurer’s loss ratio assumptions, methodology, negotiate with insurer on forward adjustments for best estimate pricing and review annual APA calculations on an annual basis.
• Quarterly loss ratio reporting. The results are presented at Product Impact Forum (PIF) to Rest senior leaders.
• Monitoring insurance reserving including forecasting balances based on prevailing claims and premium experience. The results are presented at Product Impact Forum (PIF) to Rest senior leaders.
• Monitoring and reviewing group insurance pricing assumptions, actual claims expense and premiums
• Data analytics using database including R and/or SQL
• Developing trend analysis for claims expenses and premium based on prior experience
• Developing appropriate monitoring and reporting framework for financial aspects of groups insurance expense
• Assisting with members best financial interest analysis for insurance expenditure
• Support decision making on insurance premium pricing and terms with Groups external insurer including for corporate tenders
• Assess and review exposure under the Premium Adjustment Model adopted by the Group. As a responsible and accountable member of the team, your role would involve not only conducting assessments and reviews under the Premium Adjustment Model, but also providing recommendations for any necessary adjustments to be made based on your findings. You would be expected to communicate these recommendations clearly to relevant stakeholders, and work collaboratively with others to ensure that any necessary actions are taken in a timely and effective manner. Ultimately, the outcome of your assessment and review would have a significant impact on the overall financial performance of the Group,
• Build strong working relations with key internal and external stakeholders to ensure business objectives are met.

The Assistant Workplace Manager plays a pivotal role within our Workplace Management Services Team on site with our client partner. This role works closely with the Workplace Manager and National Workplace Manager to ensure the delivery of exceptional tenancy support and uphold the highest standards of workplace efficiency and productivity. This position requires a proactive approach to service delivery, ensuring client satisfaction while adhering to service level agreements and key performance indicators.

• Supervise the delivery of Workplace Support services with particular focus on space management, meeting room use and space presentation
• Deliver best-in-class Client and Employee workplace experiences
• Oversee Help Desk operations including Access Card management, locker allocation, and Environment Health and Safety compliance
• Maintain the presentation and cleanliness of the tenancy
• Ensure the delivery of contracted Workplace services in line with SLAs/KPIs.

The opportunity:

We are sourcing a Senior Consultant - Strategy Execution to support the Head of Strategy Execution, to ensure that the initiatives and investment decisions align to AIA Australia’s strategic priorities and the initiative’s benefits are realised.

This is a fantastic opportunity to drive the execution of ambitious critical initiatives and to help build the capability of the relatively new Strategy Execution function. This function has an enterprise-wide scope with projects encompassing Growth, Customer Experience, Digital, Analytics and Operational Excellence.

To do this optimally you will:

• Support the operation of the Strategic Investment Committee (SIC), which comprises of the CEO, CSIDO, CFO, CTO and CRO
• Support in facilitating the prioritisation of enterprise-wise strategic investments based on organisational priorities, emerging opportunities and execution challenges
• Rollout and ongoing management of the enterprise-wide benefits management framework
• Review business cases and be a collaborative challenger to ensure high-quality cases for discussion by SIC
• Liaise with projects to mentor in respect of SIC process, funding, benefits and key measures as they relate to the strategic plan
• Work with Executives, Program Sponsors and Project Managers to ensure benefits outlined in the cases are strategically aligned, measurable and assessable
• Develop the consolidated view of strategic investment costs, benefits, critical metrics and project outcomes for the senior leadership
• Collaborate across the organisation to challenge and influence a wide range of partners
• Work optimally with the senior executives from Group Office (Hong Kong).

Successful applications will demonstrate:

• Transformation experience gained from Financial Services sector, preferably in group-wide or enterprise-wide role
• Strategy or Management Consulting experience with financial services clients
• Commercially astute with experience in developing and reviewing business cases
• Portfolio/Program management and delivery skills
• Experience working with the Finance function and project delivery teams to develop enterprise view of the strategic investment portfolio
• Knowledge of key drivers of the life and health markets in Australia
• Strong skills in the Microsoft Office suite
• Establish and maintain customer relationships through effective communication, negotiation, and issues management.

Why choose AIA:

We've made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills
• Access additional leave days a year to recharge and refresh yourself
• Work with supportive and inclusive managers

AIA is different. Are you?

To join an organisation that helps people live better every single day, apply via the link prior to COB on Tuesday, 12 March 2024!

Want to bring ideas to life? 

As an engineer you’re no doubt aware of Aurecon – we’ve been a leading design, engineering and advisory company for decades. But why should you choose to join us?  

Every project Aurecon delivers leaves a legacy. Every project has sustainability embedded in decision making. And every project is at the leading-edge of technical eminence. 

But it really comes down to one, crucial question: what kind of world do you want to create for the next generation? Truth is, the decisions being made right now will determine the future of everything – from the local community to the entire planet. One of those decisions is: who do you decide to work for? 

How will your ideas contribute to shaping what’s next? 

As our new Primary/ HV Substation Engineer, you will join our Energy business, where you will play an integral part in ‘bringing ideas to life’ for our Network Service Provider Clients and Renewable Energy Development Clients role will include:

• Design of high voltage substations and other related infrastructure working with voltages from 33kV to 500kV .

• High voltage cable sizing calculations and reticulation (ideally using CYMAP)

• Provide Concept and Detailed design engineering documents such as general arrangements and specifications.

•  Draw upon your own technical expertise, and those of the broader team to deliver high-quality technical advice to our client

•  Contribute in a team environment and drive delivery excellence across the Energy team

How will your future be shaped by us? 

Joining Aurecon means you’ll be at the award-winning edge of innovation and sustainability. AFR ranked us Top 5 among sustainability leaders and Top 3 of all innovative companies in professional services. One Consult awarded us an innovative design award. Plus, we were Consult Australia’s large firm of the year. 

You really can bring your whole self to work and be confident your voice will be heard. We don’t just claim we’re inclusive and innovative, as proven by the independent awards and accreditations we’ve gained. We’ve been recognised for our innovation culture, gender equality and our LGBTI+ inclusion. Plus, we have a robust Reconciliation Action Plan – our fourth edition since 2014.  

On a personal level you’ll have access to flexible work hours, remote work, working holidays, part-time and job share options. You’ll also have – a learning programme 100% personalised to you and the option to build your technical mastery in the Aurecon Design Academy which earns you a Graduate Certificate in Design Management from the prestigious RMIT University. Plus, you’ll be supported on every step of your career journey with mentoring, learning and our Careers Hub. Outside of work, you’ll be further supported with competitive paid parental leave, cultural public holiday swaps, plus wellbeing support programmes. 

What are we looking for from you? 

You’ll have a genuine passion for re-imagining problems and continuous learning to help shape the future.  

We value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. 

As well as experience in a similar Primary/ HV Substation Engineer. Specifically:

• Understanding of a range of engineering disciplines and experience in electricity heavy industrial high voltage distribution

• Utilized various engineering software packages such as CYMCAP and CDEGS

• Have experience within substation primary engineering position across HV substations design (up to 500kV ideally)

•  Ideally have experience in use of engineering software in the design such as CYMCAP

• Understanding of design and how it impacts on construction

•  Relevant tertiary qualifications in Electrical Engineering

Think you know Aurecon? You may be surprised. 

Aurecon’s strength has always been our people. It’s our people who build our shared purpose and bring ideas to life. It’s our people who imagine and co-create with our clients a better future for people and the planet. Of course, you’ll probably know lots of our award-winning projects. The new Allianz Stadium in Sydney? That was us. Tāmaki Regeneration in Auckland? That was us too. And the Tseung Kwan O Interchange in Hong Kong? You guessed it, us. So, when you join us, you’ll not only be joining an international design, engineering and advisory company but also a community working together to tackle some of the world’s most complex challenges. 

Ready to bring ideas to life?  

Then please apply. Remember, it’s you and how you bring ideas to life which are important. Your background, unique needs and individuality will be valued. Visit our website to learn more at www.aurecongroup.com

The opportunity:

We are sourcing an Executive Assistant to join our collaborative team at AIA in Melbourne – St Kilda Road. The successful candidate will provide efficient and effective executive administrative support to two ExCo members. This opportunity would suit an experienced EA who has worked in a similar environment within financial services or insurance and has exceptional organisation skills.

To be successful in this role you will:

• Provide comprehensive diary management including scheduling appointments, meetings, travel and logistics

• Prepare draft correspondence, printing and compiling presentation packs

• Proactively anticipate needs and ensure the executives have all the required documents in advance of meetings

• Provide key support to two Exco in the delivery of business objectives

• Facilitate general invoicing and expense management

• Organise travel and accommodation bookings, in line with the AIAA policy

• Contract management, including arranging review and execution of contracts

• General office duties and provide additional support to the team if required.

Successful applications will demonstrate:

• Proven experience in a similar role supporting senior executives in a large and sophisticated organisation

• High level communication and customer engagement skills

• Strong attention to detail and excellent organisation capability

• The ability to maintain confidentiality and use appropriate judgement and discretion

• Experience working in a fast-paced environment

• Strong prioritisation skills and dedication to consistently deliver a high standard of work

• Flexibility in your approach to work and willingness to assist with additional tasks as required.

Why choose AIA:

At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills

• Career development through internal mobility opportunities

• Work for a business helping millions of Australians and make a difference to someone’s life everyday

• Access additional leave days a year to recharge and refresh yourself

• Enjoy wonderful Health and Wellbeing initiatives that support you

• Work with supportive and inclusive managers

• Flexible working arrangement

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. 

Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2023 ANZIIF awards by being named Life Insurance Company of the Year.

AIA is different. Are you?

Join an organisation that helps people live better every single day by applying via the link today.

Applications close on 8th of March 2024.

About Us 

Online Education Services (OES) is an education provider that partners with universities to provide purposefully designed and highly engaging online programs. This position will be working within OES in association with Queensland University of Technology Online.

QUT Online delivers world-class learning though degrees specifically designed for the online student. Each degree is tailored to provide opportunities for students who are often unable to undertake university studies on campus.

At QUT Online, the student is at the forefront of everything we do. This role is an opportunity to support and guide our students through their learning journey. Our Online Learning Advisers (OLAs) are the subject matter experts who facilitate the student’s learning, with a focus on helping them achieve their goals.

What You Will Do

Our OLAs are responsible for the following:

• Providing an exceptional student experience through the delivery of academic content developed by our partner academics and our learning design team 
• Facilitating learning activities that engage and support student learning 
• Undertaking assessment tasks (including moderation, marking, and feedback) as well as processing and submitting results according to set timelines 

Online Learning Advisers are not required to establish curriculum, design learning activities, schedule learning and teaching, set assessments or develop marking schemes.

What We Can Offer You 

• 100% remote work with flexible hours to fit around your other commitments. 
• Paid 3-week online facilitation training course that will provide you with best practice strategies to engage and support online students. (You will need to ensure you are available for approx 21 hours of online training across this time period). 
• The ability to use your discipline expertise to help others achieve their goals 
• The opportunity to develop your online teaching skills within a forward thinking innovative organisation  
• A supportive and connected team to grow and develop within
  
  

Who Are We Looking For? 

We are looking for OLAs to teach units within our Gerontology (Healthy Ageing) discipline. 

We are specifically looking for candidates who have experience with interprofessional models of care to support healthy ageing.

Must have current AHPRA registration 

• Minimum Masters Qualification in Gerontology/Aged Care
• 5 + years industry experience specifically in working in the aged care sector, as well as involvement in developing strategic plans to support healthy ageing.
• Knowledge of the Australian education system or ability to acquire this in timely manner
• High level of spoken and written English.
• You are motivated by student success and passionate about online learning
• You are a passionate and clear communicator 
• You have strong presentation skills and the ability to maintain an engaging and positive online presence 
• You are proactive and organised
• You thrive in a remote working environment 

Now is your chance to join a highly engaged workforce and make a positive impact on the experience of our students!

If you're interested, please apply now with a CV and cover letter explaining how you match up with the role requirements above and why you want to work as an OLA with QUT Online.

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role: 

Looking for a change in career? Join our team as an Inbound Customer Resolutions Agent and experience the satisfaction of delivering exceptional customer service to help our customers achieve success.

We are looking for people who care about our customers as much as we do. We have multiple Inbound Customer Resolutions Agent roles available with a start date of 18 March 2024 and 25 March 2024 in our Docklands head office. 

As an inbound Resolutions Agent, you will talk with customers over the phone, assessing our customers’ needs to deliver high quality interactions and solutions tailored to each individual situation.  

This can include account queries and changes, billing queries, customer complaints, selling to existing and new customers and taking payments. 

You will be joining a team of highly driven, fun, and engaged group of contact centre agents who live our values day in and day out and work together to achieve team targets and KPI’s.  

Our focus is making sure our customers are set up for success. This is the mindset you will bring to every interaction.  

Further to this, you can expect: 

• A competitive salary of $67,523 +11% Super + a range of discounts & benefits

• Opportunity to earn $500-1500 quarterly bonuses.

• A Permanent full-time role working 37.5 hours per week 

• Hybrid work arrangements including work-from-home options post-6-month probation on shifts after 11 AM

• Paid, onsite training 

• Working hours will be on a rotational basis between 8.00 am – 8.00 pm Monday to Friday and Saturday 8.00 am – 4pm 

• Regular theme days, lunches, morning teas, awards nights and more!

• Inclusive & diverse culture with a large focus on physical & mental health

• Diversity networks including LGBTQI, indigenous, women in leadership, disability support & more

• Multiple progression routes within the business

You are: 

• Resilient, empathetic and take care in every interaction with your customers and colleagues. 

• Passionate about customer service and motivated to achieve the best outcome for our customers. 

• A problem solver that gets a thrill out of identifying the root cause and resolving it. 

• Eager to learn and apply it effectively when dealing with our customers. 

• A great active listener with excellent communication skills – Both written and verbal. 

• A team player that is a key contributor to your team’s overall success. 

• Committed to delivering your best at all times. 

• Confident in learning new technologies and systems and navigate computer systems efficiently and accurately. 

What is in it for you: 

• Amazing discounts off your AGL Energy & Telecommunication accounts that you can share with your family and friends. 

• A positive work environment where we support each other 

• A supportive team leader that wants you to be successful and grow 

• Daily touch points with your team leader as well as one on one time each month to talk about career development, opportunities, and overall progress. 

• Yearly awards nights to recognize talent within our centre and celebrate our success. 

• Onsite and offsite engagement activities including fully catered Friends and Family days and theme days. 

• Career Growth, through learning and development programs, leadership programs and through on the job learning. 

• Discounts off Gym Memberships, Health Insurance, and other wellness. 

• Access to onsite facilities, bike rack, change rooms and onsite café. 

Note: You must have unlimited, full working rights in Australia to Apply 

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

We’re inventing the future, right here, right now, at Thales. We design the critical security solutions of tomorrow by combining the curiosity to explore, the intelligence to question and the vision to create. Together we solve complicated problems by combining our experience in the market with our leading research and development capabilities.

The role of the Senior Solution Architect is a key role for the OneSKY project and as part of TopSKY Solution Architecture team, help to define and deliver a state-of-the-art Air Traffic Solution.  This is a front facing role and requires direct engagement with our Customer and key internal senior stakeholders.

The role is responsible for defining, stabilising and maintaining the solution architecture for bids and projects for all lifecycle phases, it includes:

• Defining and proposing innovative technical solutions that meet customer requirements and are compliant with the business’ product/system technical strategy
• Analysing the architectural and technical choices to ensure the best trade-off between customer requirements, technical solutions, cost and risk.

This position is based at Melbourne, Australia at our office in the World Trade Centre.

Responsibilities:

• Lead working groups conducting technical arbitration between System of System, Subsystems and transverse teams (Safety, Security, Human Factors) and the constraints they place on the system design.
• Contact with the customer on technical issues including evolutions to the solution baseline.  
• Responsible for stabilising and maintaining the solution architecture throughout its lifecycle in cooperation with the SEMs and PDA.
• Ensure the solution architecture is optimised to address the real need through:
  • Bringing to the foreground the key architectural drivers
  • Exploring the solution space to define a set of alternate candidate architectural concepts and perform related trade-offs ensuring all design alternatives are recorded and decisions justified
  • Perform early validation of the architecture including modelling and proof of concept activities to de-risk

• Develop Architectural Viewpoints to:
  • Define the system breakdown
  • Lead the interface definition and arbitrate technically between the various contributors (whether internal or external)
  • Describe the system behaviour through functional flows and identifying dependencies between system components

• Specify Technical Performance Measurements (TPMs) and support their validation throughout the lifecycle of the project
• Document architecture in required artefacts (E.g. Product Breakdown Structure and System of System Design Documentation).
• Support the Project Design Authority (PDA) and the Systems Engineering Manager (SEM) in the approval of the main engineering reviews and deliverables.
• Review key SoS solution design including Infrastructure, Platform, Safety, Security and Human Factors artefacts ensuring that the constraints imposed by the system requirements on the design are understood and met.
• Ensure and demonstrate that the defined architecture meets the requirements taking into consideration:
  • Performance
  • Safety
  • Security
  • Human Factors
  • ILS
  • Contractually applicable legislation, rules and regulations including Environmental/HSE requirements and standards.

• Contribute to the development of Architecture Policies, Processes and Procedures to ensure best practice.
• Provide mentoring and support to all personnel involved in architecture activities.

Essential Experience

• Proven experience in similar positions on projects delivering complex software-centric real-time systems.
• Experience in the ATM Domain and Air Traffic Management standards eg. ICAO, Eurocontrol, AID.
• Demonstrated experience in the design of secure solution architectures in line with security standards and policies eg. ISM
• Experience with collective decisions and conflict resolutions
• Capability to manage various stakeholders having different objectives
• Proven capability to work in a multi-cultural environment and with variety of international customers.
• Aptitude to work effectively in a multi-disciplinary integrated team environment
• A positive attitude combined with excellent interpersonal and motivational skills.
• Sound judgement and independent decision-making capability where necessary
• Excellent written and oral communication skills in English

#HN-LN1

Thales is committed to promoting and maintaining a workplace culture of shared respect that enables all of us to feel valued, do our best, and remain truly passionate about the place that we work. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. We encourage applications from Aboriginal and Torres Strait Islander people and individuals from diverse backgrounds.

We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more on how we are supporting our employees, you can view our policies and initiatives here: https://work180.com/en-AU/for-women/employer/thales.

Wellbeing matters at Thales, and where possible we encourage flexible working.

Due to business booming we have exciting opportunities now available for qualified Motor Mechanics/Technicians (or 4th year apprentices) to join our automotive Workshop based in Port Melbourne.

You will be part of the fast-paced Dutton team which retails and services used prestige and general used cars.  Come and work with a group of individuals who value and support their team members.

You will be an experienced mechanic and have proven success delivering high quality standards and identifying and fixing problems across a broad spectrum of vehicles.

We are looking for an Enterprise, Provisioning and Biling Enquiries to join our Enterprise division. The Symbio Enterprise division works with large corporate, multi-national and government organisations across the Asia-Pacific region.

Reporting to the Team Leader Accounts and Provisioning , this role is responsible for Order Management, Processing and fulfilling customer’s requests and orders for Symbio Enterprise products and services, ensuring they are actioned correctly and within the defined Service Levels to provide exceptional customer experience and meeting customer expectations.

What you'll do as an Enterprise, Provisioning and Biling Enquiries :

• Provide exceptional service to our customers, external third-party suppliers, and carriers
• Order Management, Processing and fulfilling customer requests and orders
• Ensure great end-user case management with customer enquiries for billing and invoicing, accounts and payments, retention, billing disputes and debt collection
• Create new accounts, provisioning, service cancellations, number porting and service delivery
• Assist with maintaining and managing all Help Guides
• Work within a team environment

This role is accountable for supporting customers through claims lodgement and information gathering in order to assess claims. The Claims Service Consultant will also assess low complexity claims as well as assessing and initiating appropriate support options tailored to the customer’s needs where appropriate. 

In this role you will,

• Ensure compliance with TAL policies, procedures and guidelines procedures, ensuring claims management is in accordance with the TAL claims philosophy. 
• Adhere to external regulations (eg. Privacy and Life Insurance Code of Practice) and all relevant legislation and industry guidelines.
• Ensure all interactions with Customers, Advisers and other internal and external stakeholders adhere to TAL’s Customer Service Culture through the provision of high-quality, accurate and compliant work.
• Liaise closely across the TAL Claims and other relevant internal departments to provide support in project work (including system and user acceptance testing and procedural reviews) 
• Contribute towards a culture of process improvement.

What you’ll do

This is your opportunity as a technically adept leader, who can collaborate closely with the Product Owner to realize the technical vision for our products. 

• Guide, mentor, and develop your team, fostering a safe environment of growth and innovation.
• Enhance our customer experience and system scalability through innovative product and service solutions.
• Lead in the identification, selection, and implementation of technology solutions to address current and future needs.
• Working with the Head of Engineering to design and execute a cohesive technology strategy while upholding technology standards across the organization.
• Promote technology capabilities internally and externally, engaging with leadership, customers, partners.
• Take on direct report line management responsibilities, ensuring team alignment and effectiveness.

What you’ll do: 

This is your opportunity as a technically strong leader who will partner with your Product Owner and Product Designer, to deliver the technical vision & solutions for your products and will have no problem coaching, mentoring and developing your people in the right direction. You will also people manage your team of developers.

• Drive innovation on products and services that will improve our customer experience as well as scale our systems as our customer-base continues to grow.
• Leading your team in identifying, comparing, selecting, and implementing technology solutions and partnerships to meet current and future needs
• Designing and leading the implementation of our strategy for technology while ensuring the implementation and enforcement of technology standards across the organization
• Advocating and communicating technology capabilities internally and externally, including leadership, customers, partners, and vendors

What will a day in this role look like:
 

• Provide technical guidance and oversight throughout the development and construction phases of wind farm and other renewable energy technology projects.
• Support project teams in understanding and mitigating risks associated with renewable energy projects.
• Oversee the design process of wind farms to ensure compliance with industry standards and project requirements.
• Support the development and preparation of bids for renewable energy projects, including technical specifications and cost estimates.
• Be a technical practice leader for wind farm projects nationally, ensuring best practices and knowledge dissemination across the organisation

As an Area HR you are responsible for supporting Sales & Profit by setting and implementing a HR strategy to deliver a Great Customer Experience in line with your Area goals and Country HR focuses. You support the Area to have Great Teams by ensuring the Global Employee Strategy is in place. You make sure that your Area actively works with succession planning, talent and leadership development and structured performance management, based on results, values and leadership. You ensure we offer all employees fair and attractive working conditions and that all employee relation responsibilities, legal requirements and H&M policies are fulfilled to meet the expectations of customers and colleagues. 

This role is based in Melbourne. Together with the area team you support 14 stores across VIC, TAS, SA, WA, and ACT (Area 2).

Key responsibilities:

Attract, Recruit & Introduce

• Monitor and analyse your area’s future needs, including staff rotation and expansion for all Store positions. You act and follow up to ensure the Area’s needs are consistently met. 
• Implement, facilitate, and follow up to ensure quality recruitment processes across all Stores in your area.
• Plan, organise and follow-up Introduction Training for all roles in store including both Leadership and Sales Advisors.

Learn & Develop

• Together with the Area Manager you support and ensure Store Managers work with structured performance management for all employees, as well as delivering twice yearly Performance Development Reviews.
• Together with Store Managers and Area Team you follow up the development plans in your Area. 
• You map succession planning for your Stores and actively support Store Managers in developing their teams, ensuring they are working with talent and leadership development. You oversee the Area’s internal talent pipeline and support Country organisation talent needs.
• You monitor and analyse your area’s training needs, and organise and facilitate training together with Support Office HR.

Attractive work environment

• You ensure working conditions comply with local legislation and H&M standards. 
• You implement and follow up Global H&M policies. 
• You act as a neutral escalation point for employees and coach Store Management and Area Teams to prevent and resolve employee-related issue.

•    Ensuring data quality of the Application Tracking Tool (ATS) and act as a super user for the ATS platform
•    In collaboration with the Recruiters & the Recruitment Lead this role will help ensure data quality of Excel & Power BI Recruitment reporting.
•    Creating job adverts
•    Creating employment contracts 
•    Managing contractor paperwork & compliance
•    Managing Agency invoices & PO’s
•    Manage the new joiner onboarding process including communications for first day, and new joiner paperwork. 
•    Interview scheduling & gathering interview feedback to ensure both candidates and interviewers have a positive experience.
•    Build and foster strong relationships with recruiters, candidates & internal stakeholders.
•    Must have a professional manner as well as a high level of interpersonal skills to handle sensitive information and situations.
•    Ability to evaluate priorities and multi-task accordingly.
•    This role will also work with People Strategy to ensure engagement of our previously hired Graduate cohorts. 
 

The Customer Experience Specialist is pivotal in focusing on first call resolution for our customers and advisors within each interaction. This experience will apply to all TAL product lines (Retail, Direct and Investments) and as you put yourself in the customer’s shoes, you will be the smiling face of TAL.

Key responsibilities include:  

• Servicing inbound calls for new and existing TAL & Asteron products within a timely manner.
• Educating our clients on the importance of their Life Insurance policies or investment products.
• Proactively manage relationships whilst monitoring service delivery and quality.
• Support team mates to collectively achieve desired customer outcomes.
• Respond to escalations and complaints - take responsibility to obtain a quick resolution. 

Due to business booming we have exciting opportunities now available for qualified Motor Mechanic to join our automotive Workshop based in Port Melbourne.

You will be an experienced mechanic with your Light Vehicle Tester Roadworthy License and have proven success delivering high quality standards and identifying and fixing problems across a broad spectrum of vehicles.

You will be part of the fast-paced Dutton team which retails and services used prestige and general used cars.  Come and work with a group of individuals who value and support their team members.

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the role

• Be part of a dynamic team dedicated to exceptional employee experiences.
• Newly created role | Hybrid work | Melbourne based.
• Full Time Fixed Term 12mths| Discounts on energy, telcos and solar plans.

Are you a highly organised and outcome-focused individual with a passion for delivering exceptional employee experiences?

We are seeking a full-time fixed-term Administrator/Coordinator who will provide P&C Project Support to the P&C Business Partnering team. You will focus on team coordination and support key elements of the employee life cycle through P&C projects and initiatives.

What you’ll be doing

Reporting to Head of P&C Partnering, you will:

• Provide administration support to the Head of P&C Partnering, with a focus on diary management.
• Coordinate effective team meetings, room bookings and preparation of meeting documentation.
• Support the audit and governance of people data, ensuring accuracy and compliance.
• Prepare and deliver operational people-related reports, identifying trends and opportunities for process improvement.
• Support P&C Partners with actioning items and notifications in Workday system (HRIS).
• Provide administration support for project and event management.
• Collaborate with key stakeholders to administer core people processes, including training sessions, goal setting, talent sessions and performance reviews.

About you

What you’ll bring to the table

• Proven experience in Team Administration, Coordination and Project Support, showcasing exceptional attention to detail and a passion for P&C.
• Initiative-driven with a proactive problem-solving approach, fostering continuous improvement.
• Comfortable working with competing priorities and eager to take on new assignments.
• Excellent relationship management and communication skills, building rapport with leaders and employees at all levels.
• Proficency using MS tools, including Outlook, Excel and PowerPoint.
• Passionate about continuous improvement, confidentiality, and handling sensitive information.
• A true team player with a collaborative attitude.

We’d love to see your application by COB Monday 11 March 2024.

Please note - unsolicited resumes from agencies will not be accepted by AGL.

At AGL, we offer a wide range of benefits including:

• Flexible working options including hybrid work.
• Discounts on energy, telcos and solar plans.
• Participate in Energise - our reward & recognition program.
• Play an active role in our diversity & inclusion initiatives.

*Benefits may change over time and vary based on location.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Want to bring ideas to life?

As a Senior Civil Engineer you’re no doubt aware of Aurecon – we’ve been a leading design, engineering and advisory company for decades. But why should you choose to join us?

Every project Aurecon delivers leaves a legacy. Every project has sustainability embedded in decision making. And every project is at the leading-edge of technical eminence.

But it really comes down to one, crucial question: what kind of world do you want to create for the next generation? Truth is, the decisions being made right now will determine the future of everything – from the local community to the entire planet. One of those decisions is: who do you decide to work for?

How will your ideas contribute to shaping what’s next?

Due to an increase of work in our project portfolio, we are looking to appoint a new Senior Civil Engineer (Land Development) to join our team. The role will include:

• Ensure all work that is performed is to the appropriate technical standards and Aurecon/client requirements.
• Ensure that all work undertaken is in accordance with appropriate professional and technical standards and practices while meeting Aurecon’s Methodology.
• Liaising and maintaining relationships with clients, sub-consultants and contractors
• Utilisation of your design skills with a background in roads, carparks, earthworks, drainage, utility services designs, pavement design
• Experience in the construction phase of civil infrastructure projects

How will your future be shaped by us?

Joining Aurecon means you’ll be at the award-winning edge of innovation and sustainability. AFR ranked us Top 5 among sustainability leaders and Top 3 of all innovative companies in professional services. One Consult awarded us an innovative design award. Plus, we were Consult Australia’s large firm of the year.

You really can bring your whole self to work and be confident your voice will be heard. We don’t just claim we’re inclusive and innovative, as proven by the independent awards and accreditations we’ve gained. We’ve been recognised for our innovation culture, gender equality and our LGBTI+ inclusion. Plus, we have a robust Reconciliation Action Plan – our fourth edition since 2014.

On a personal level you’ll have access to flexible work hours, remote work, working holidays, part-time and job share options. You’ll also have – a learning programme 100% personalised to you and the option to build your technical mastery in the Aurecon Design Academy which earns you a Graduate Certificate in Design Management from the prestigious RMIT University. Plus, you’ll be supported on every step of your career journey with mentoring, learning and our Careers Hub. Outside of work, you’ll be further supported with competitive paid parental leave, cultural public holiday swaps, plus wellbeing support programmes.

What are we looking for from you?

You’ll have a genuine passion for re-imagining problems and continuous learning to help shape the future.

We value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life.

As well as experience in a similar Senior Civil Engineering Design role. Specifically

• Tertiary qualifications in Civil Engineering
• Part A & B - Water Supply / Sewer Design– Accreditation (MRWA) (preferred)
• Strong written and verbal communication skills, teamwork and self-motivation
• Skills in the design and documentation of civil infrastructure to Australian and Victorian standards
• Advanced knowledge of industry design software, 12D and AutoCAD (preferred)
• Thorough understanding of Council, Service Authority or DoT/VicRoads requirements

Think you know Aurecon? You may be surprised.

Aurecon’s strength has always been our people. It’s our people who build our shared purpose and bring ideas to life. It’s our people who imagine and co-create with our clients a better future for people and the planet. Of course, you’ll probably know lots of our award-winning projects. The new Allianz Stadium in Sydney? That was us. Tāmaki Regeneration in Auckland? That was us too. And the Tseung Kwan O Interchange in Hong Kong? You guessed it, us. So, when you join us, you’ll not only be joining an international design, engineering and advisory company but also a community working together to tackle some of the world’s most complex challenges.

Ready to bring ideas to life?

Then please apply. Remember, it’s you and how you bring ideas to life which are important. Your background, unique needs and individuality will be valued. Visit our website to learn more at www.aurecongroup.com

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the role

• Be part of a growing team dedicated to exceptional employee experiences.
• Multiple newly created roles | Perm & Fixed-Term opportunities
• Discounts on energy, telcos and solar plans!

Due to growth, several newly created permanent and fixed-term opportunities have become available within the P&C Business Partnering team at AGL. We are seeking enthusiastic and experienced P&C Business Partners who are passionate about delivering exceptional employee and customer experiences. You will be an integral part of our Customer Markets & Corporate team as a trusted advisor, shaping the future of People and Culture at AGL.

What you’ll be doing

• Develop and maintain a deep knowledge of business interdependencies to drive efficiencies and manage change effectively.
• Provide project management and support for strategic activities such as M&A projects and change programs.
• Act as a conduit between Business Units and P&C enterprise services, fostering collaboration.
• Collaborate with the P&C Business Partnering team to design and deliver co-developed people strategies.
• Drive end-to-end case management and investigations for employee performance matters and complex grievances, aligning with AGL values.
• Support cyclical people activities, including talent management, culture initiatives, and team performance reviews.

About you

What you’ll bring to the table

• Proven experience as a P&C Business Partner, with strong generalist experience in large and complex organisations.
• Ability to deliver effective case management.
• Collaborative style with excellent stakeholder engagement and influencing ability, building trusting relationships with stakeholders at all levels.
• Excellent interpersonal and communication skills.
• M&A project experience will be highly desirable.
• Undergraduate and/or postgraduate qualifications in a HR/business discipline or equivalent experience.

Join us if you are ready to challenge the status quo, drive positive change, and contribute to a high-performing and collaborative team.

We’d love to see your application by COB Monday 11 March 2024.

Please note - unsolicited resumes from agencies will not be accepted by AGL.

At AGL, we offer a wide range of benefits including:

• Flexible working options including hybrid work.
• Discounts on energy, telcos and solar plans.
• Participate in Energise - our reward & recognition program.
• Access 20 weeks of paid parental leave for the primary carer.
• Access to an additional week of recharge leave per year.
• Play an active role in our diversity & inclusion initiatives.
• Novated leasing and Electric Vehicle subscriptions.
• Access to study assistance, AGL’s share purchase plan and insurance deals.

*Benefits may change over time and vary based on location.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group: