This role is accountable for driving long-term client growth through building strong client relationships and driving revenue, with a strong focus on sales and identifying new revenue-generating opportunities.  It involves developing a strong understanding of client’s priorities and providing solutions and recommendations that are aligned to client business issues.  Key to this is developing and maintaining an enthusiastic, informed and satisfied client base, in order that they renew their current contracts, and prepare the way for and negotiate for increased subscription rates and the sales of further data sets. This role is an essential thought partner to clients – helping solve client business issues, and wherever possible creating high impact ideas and strategies from across all of Nielsen with the ultimate goal of achieving revenue targets. An Account Manager is expected to develop these relationships at a senior level within each client organisation, drive revenue and provide leadership to the team. 

Responsibilities

• Overall responsibility for selected publisher accounts using Nielsen Book Research Services in Australia 
• Devise and deliver effective methods for servicing named accounts to agreed levels, maintaining high levels of satisfaction in services provided, data quality and accuracy and training needs. 
• Negotiate and agree the renewal of contracts at budgeted rates 
• Represent Nielsen BookScan in key commercial relationships, including value-add services for clients such as conducting training /on-site workshops, identifying needs based on client’s strategic focus, and delivering presentations to clients  
• Ensure client awareness of all Nielsen BookData Services and the countries in which Nielsen operate 
• Create an awareness of ad hoc and other relevant services (for example consumer research) and to promote, quote and deliver this business 
• Development of insights for clients 
• Anticipate customer needs in their interpretation of data and information provided 
• Accurately analyse data to provide bespoke reports and insights for clients 
• Ensure quality control standards are met in all servicing outputs 
• To create and deliver compelling presentations to delight the client base, including presentations outside the immediate client base as required 
• New business development 
• A strong focus on increasing revenue by building on existing client base  
• A strong focus on increasing sales pipeline by actively seeking new sales leads and revenue opportunities  
• Product and client development in line with business objectives 
• Understand and deliver client requirements, by understanding clients’ objectives and priorities  
• Work closely with Nielsen BookData colleagues to ensure all clients needs are met 
• Work closely with the General Manager to develop and support product offerings that meet clients needs 
• Work closely with the General Manager to identify new products and services to support business growth 
• Work closely with other Nielsen businesses to deliver integrated solutions for clients 
• Key account management 
• Lead key account relationships and provide support on accounts as required 
• Understand your clients’ business objectives so that Nielsen BookScan can continue to deliver insights and new products that meet their needs 
• Work closely with colleagues in BookData, other Nielsen BookData divisions and – where appropriate – other Nielsen divisions to provide outstanding levels of service to key clients 
• Develop an understanding of all Nielsen BookData products and the benefits they offer to our clients 
• Provide training and support for all Book Research services 

Reporting to the Director of Sales and Marketing, this is a pivotal role in the team, where a self-driven proactive approach is paramount.

You will:

• Drive sales to ensure revenue and conversion targets are achieved for C&E business including Residentials.
• Liaise with the entire operations team to ensure high quality, impeccable service and experience is provided.
• Provide quotations for conference and events proposal covering venue, function, menu and accommodation costs ensuring revenue is maximized.
• Lead the reactive sales team including the overall coordination of events and conferences.
• Host high value client site visits and develop future business pipeline from repeat clients.
• You will be motivated, organized and outgoing by nature with the drive to continually learn and progress your career.
• Strong attention to detail and drive to succeed.
• Extensive experience in hotel Conference sales with a strong commercial acumen.

Reporting to the Director of Sales and Marketing, this is a pivotal role in the team, where a self-driven proactive approach is paramount.

You will be:

• Developing, managing and optimizing marketing content (yearly marketing plans), for all channels, focusing on increasing online performance, driving visibility/traffic and sale conversion across multiple segments.
• Lead the creation and management of compelling content and storytelling that aligns with marketing goals, business strategy and brand standards, ensuring high engagement across all channels.
• Developing and managing social media content, promotions and food & beverage initiatives.
• Developing creative advertising, copywriting, hotel collateral, direct mail, photography and overall internal initiatives including collateral design.
• Prospecting and managing key partnerships.
• Responsible for internal and external communication including the management of media and PR agencies.

This role is accountable for supporting customers through claims lodgement and information gathering in order to assess claims. The Claims Service Consultant will also assess low complexity claims as well as assessing and initiating appropriate support options tailored to the customer’s needs where appropriate. 

This role is integral to this is quality and service standards which ensure the functions are meeting TAL’s Customer and Claims requirements.

• Ensure compliance with TAL policies, procedures and guidelines procedures, ensuring claims management is in accordance with the TAL claims philosophy 
• Adhere to external regulations (eg. Privacy and Life Insurance Code of Practice) and all relevant legislation and industry guidelines
• Ensure all interactions with Customers, Advisers and other internal and external stakeholders adhere to TAL’s Customer Service Culture through the provision of high-quality, accurate and compliant work
• Liaise closely across the TAL Claims and other relevant internal departments to provide support in project work (including system and user acceptance testing and procedural reviews) 
• Contribute towards a culture of process improvement
• Contribute to department and company projects as required
• Other ad-hoc duties as required.

This is your opportunity to join our close-knit professional Reservations Team at the Novotel & Ibis Sydney Darling Harbour. This position offers you the opportunity to work your way in an exceptional team environment that fosters learning, development and career progression. If you are ready for the next move in your career, apply now.

We are seeking for applicants on Full Time capacity to join our busy Reservations Team.

• Provide quality service to all guests by responding to their requests promptly, efficiently and courteously
• Attend to all incoming calls in a professional and polite manner, constantly striving to provide total customer satisfaction 
• Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills
• Ensure procedures are followed for all monetary transactions, accounting and banking accordingly

As a Senior Consultant (Mechanical Engineer) within the Egis Advisory business, you will be responsible for providing consultancy, design and engineering solutions, and policy and strategy evaluation to major projects to improve efficiency and safety of operations. You will see projects through the entire lifecycle, including bid preparation, to ensure client expectations are satisfied.

You will also be responsible for:

• Acting as subject matter expert and providing technical advice to clients in relation to Mechanical Engineering, Systems Safety and Systems Engineering
• Contribute significantly to the development of Safety Cases for the client
• Support and lead a range of projects involving analytical and technical skills in one or more operating areas as directed by the Defence Lead
• Lead and manage a small team of project engineers, consultants etc
• Management of project financials to ensure project is progressing within client budget
• Identify potential opportunities consistent with the broader Egis strategy to contribute to business development activities within the Aviation and Defence sector
• Assist and support preparation of proposals as required
• Supervise, mentor and support junior Consultants, as required

Turner & Townsend will give you the opportunity to work with world class clients on cutting edge projects and to build a successful career with a company that will offer the highest levels of support at every stage. 

We work on projects of all sizes from one-off developments to mega-programmes, from planning the future development across Infrastructure projects to site-based construction of individual projects, while helping the largest companies in the world. We cover everything from leading teams, planning works, tracking progress and business case delivery to bringing assets into use. 

In a Quality Assurance role, you will have knowledge in: 

• Produce audit schedules to cover all project requirements and conduct audits 
• Defining quality procedures in conjunction with operating staff 
• Ensuring procedures are properly understood and implemented 
• Agreeing standards and establishing clearly defined quality methods 
• Setting up and maintaining controls and documented procedures 
• Identifying with management relevant quality-related training needs 
• Collating and analysing quality performance data and charts against defined parameters 
• Promoting quality achievement and performance improvement throughout the organisation 
• Setting QA compliance objectives and ensuring that targets are achieved 
• Producing management systems / functional discipline reports 

PaidRight exists to restore trust between employers and employees when it comes to pay. We envision a world where employee payment compliance is a given and payroll data drives business optimisation.

We are a small, well funded company that services some of the biggest names in the country and are currently looking for people to join our exciting team.

What you will do: 

• Conduct high level reviews of industrial relations legislation and instruments, particularly modern awards and enterprise agreements 
• Ability to identify ambiguities in industrial instruments and translate to simple questions/understanding 
• Implement and maintain databases with relevant industrial relations regulatory changes, legal cases and court decisions
• Improve on processes and databases
• Create content for industrial relations updates for online distribution
• Host industrial relations introduction sessions for new employees 
• Collaborate across teams and assist understanding of industrial relation laws

• Bachelor of Law 
• 2 years experience 
• Proven ability to interpret and apply legislation
• Proactive and able to work independently as well as part of a team
• Excellent attention to detail 
• Excellent written and verbal communication skills

We are a young scale-up with plenty of space for career development. You will be given every opportunity to learn and grow in a fast paced, growing company. We like to be social by having team lunches, dinners and our quarterly strategy sessions usually involve great social and cultural events.

Combining execution and strategy, Our Strategy and Business Operations (BizOps) team work on high impact and high priority projects across Open. This requires an extremely high performing generalist capable of taking complex, multi-dimensional problems, coming up with solutions and executing them across the business.

About Open
Say hello to insurance that works wonders. At Open, we're on a mission to provide the best insurance experiences, at the best price, for the world. Insurance is one of the world's least digitally mature industries - for years it's remained confusing, paper-based and heavily intermediated. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable.

Our team thrive on solving problems to revolutionise insurance and have a ‘no excusesʼ attitude when it comes to putting our customers first. We have a high performing team and an open and enabling culture that attracts the best creative and critical thinkers. Join us and letʼs build the future of insurance together.

About The Role
We created the BizOps team at Open to assist in defining and driving, operational and organisational improvements across Open. It operates like an internal consulting group that works on a range of critical projects and issues and sees them through to implementation.

What you'll be doing:

• Optimise and create bulletproof processes across all areas of Open
• Helping answer strategic questions such as our operating model, new products and markets
• Performing analysis on our operations, and driving insight to help us optimise various parts of our business
• Owning projects that will enable us to expand operationally into new international markets

Requirements

• Bachelor degree or higher
• Problem solving skills - you're able to see complex problems, break them down and solve them in a logical and analytical way
• Clear communication skills - you're able to clearly articulate your thoughts to stakeholders at all levels
• Transparent - you challenge respectfully, share insights freely and own your mistakes‍
• Passionate - you've got high energy to build a leading insurance company
• Resilient - you can stay collected and remain effective at all times
• Focused - you can keep your eyes on the prize, even when there are a million competing priorities
• A high achiever - you've always been able to generate success

You'll be expected to work autonomously and with teams. You will be expected to get things done, and be able to point to your impact.

You'll have some (but not necessarily all) of the experiences described here:
You have ~1-2 years of experience at a top-tier management consulting firm, engineering firm, law firm or investment bank with a proven bias to execution

~1-2 years of experience in a similar Business Operations role at a high growth startup


Why Open?
It's an exciting time to join Open Technology Services AU and be part of a tech company going through a hyper-growth phase. We provide our team with:

• Highly competitive compensation, including share options - we believe in paying people what they're worth and having everyone in our company share in our success
• High levels of autonomy and trust so you can do your best work
• Growth opportunities internally - as you grow, your role can too
• Flexible working - we are about impact, not time at your desk. We encourage freedom and responsibility, including the ability to work from anywhere
• Annual allowance for professional development - use it towards a gym membership, professional coaching, a conference. Whatever matters most to you

We're proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment for all employees.

Lastly, Open is a high-performing team that strives to achieve brilliant things every day and we encourage you to apply even if your experience doesn't exactly match the job description. We're looking for people who are intellectually curious, courageous, innovative and passionate. Our culture is truly open, we're continuously challenging each other to live our values, and aren't afraid to raise questions when we fall short. Most importantly, Open is for those that want to create change and have an impact. If that sounds like you, apply for this role and let's build the future of insurance together.

We’re seeking expressions of interest from Registered Nurses, Occupational Therapists or Physiotherapists with at least five (5)+ years’ experience in people management, quality management or clinical management within the residential aged care sector (above and beyond initial 5+ years aged care experience) for potential future roles.

Australian Healthcare Associates (AHA) is Australia's largest health and human services consulting firm. We're currently tendering for additional work to undertake Residential Aged Care assessments of residents in aged care facilities on behalf of the Australian Government Department of Health and Aged Care.

The work will involve you leading a team of experienced aged care professionals who will be visiting aged care facilities to assess residents using the Australian National Aged Care Classification (AN-ACC) assessment funding tool. You will provide in-field support to assessors to ensure the quality and consistency of assessments, plus develop assessor support and quality assurance mechanisms.

On offer:

• Very attractive salary - $130,000p.a. + 11% superannuation.
• Permanent full-time role.
• Involvement in the recruitment and onboarding of assessors in your allocated area.
• Support from an administrative assistant to manage the scheduling of assessments and team rostering.
• Full training provided in the use and application of the AN-ACC assessment tool.

About the position:

• Provide in-field clinical support to a team of assessors to assure consistency and quality of assessments.
• Manage performance and ongoing training requirements of assessors.
• Collaborate with other Area Managers and share learnings to ensure continuous improvement.
• Provide regular updates and data reports on team.
• Travel within your allocated area.

Required:

• 5+ years’ experience in people management, quality management, or clinical management within the residential aged care sector (above and beyond initial 5+ years aged care experience).
• Current, unrestricted AHPRA registration.
• Intermediate to advanced IT skills particularly in Excel.
• Excellent writing skills including report writing.
• Must have a valid driver’s license and reliable car for travel.

If you have the necessary skills and experience and are interested in working with us, then we'd like to hear from you now.

To Apply please upload the following:

Your CV - specifying each employer, your role, experience with varying health conditions and residents with different backgrounds, as well as the assessment frameworks/tools you have used. Please also provide the year of study for all relevant qualifications and if you have a proficiency in a language other than English.

and a 300-word blurb. We’d like to know a little more about you (more than we’d get from a CV). Tell us about your passion for aged care, the approach you take to engage with residents and make swift, yet clinically sound judgements. What your experience has been in leading and mentoring teams, including how you balanced that against the need to manage performance and the quality of work.

Applications close Friday 1 March 2024

If you have any questions or would like additional information, please email: [email protected]

All applicants must have full Australian working rights.

Further information about AHA is available at our website: www.ahaconsulting.com.au

Agency applications will not be considered.

AHA is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We support flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously, and linguistically diverse people, young people, older people, and people who identify as gay, lesbian, bisexual, transgender, intersex, or queer. All are encouraged to apply.

At We Are Social, people are our strongest asset. As a leading global social media agency, we thrive on creativity, innovation, and collaboration. We believe in fostering an inclusive and positive work culture, and we need someone exceptional to champion our people and drive our culture forward.

As the People & Culture Manager at We Are Social, you'll be at the forefront of managing the dynamic needs of our people and culture. Your responsibilities will encompass developing initiatives to attract and retain top-tier talent, all while cultivating a high-performance culture that aligns with our values.

Given the nature of our business, common sense, adaptability and resilience are key attributes we value. The ever-changing demands from our clients require a solution-oriented and 'can do' approach, picking up new projects and being accountable for their success.

The ideal candidate will thrive on creating a positive atmosphere, instilling a sense of pride and togetherness within the team. With a creative eye and a knack for understanding what motivates people, you’ll set the stage for success in generating Ideas Worth Talking About.

KEY DUTIES INCLUDE:

HR Strategy & Administration

• Set and manage the implementation of the HR Strategy for Australia
• Collaborate with our global offices to ensure alignment and knowledge-sharing
• First point of contact for all HR-related queries
• Administer HR documentation, ensuring that all filing systems are up to date including offer letters, contracts, right to work and benefits information
• Conduct exit interviews and compile and consolidate data

Talent Acquisition & Onboarding

• Execute the strategy for recruitment and selection
• Manage the end-to-end recruitment process, talent pooling, strategic sourcing, selection, contract generation and induction
• Ensure a seamless onboarding process for new hires
• Develop creative strategies to build our employer brand 
• Develop and manage Internships programs

Culture Leadership

• Nurture and enhance our unique workplace culture, ensuring it remains vibrant, inclusive, and aligned with our values. 
• Be the driving force behind initiatives that promote employee engagement and satisfaction, developing initiatives to foster company culture, enhance working relationships, and foster collaboration and team spirit e.g. team building activities, mentoring and buddy programs

Training & Development

• Work closely with department heads to identify training and development needs.
• Implement programs that support professional growth and skill enhancement, fostering a culture of continuous learning.
• Develop and maintain We Are Social’s training calendar, including both technical training and knowledge-sharing sessions, and soft skill training 

Performance Management

• Support department heads to implement performance management process.
• Provide guidance on goal setting, feedback, and career development, contributing to a high-performance culture.
• Provide HR support around performance management issues
• Act as a trusted advisor to employees and management, handling confidential matters with sensitivity and diplomacy. 
• Proactively address any concerns and maintain a positive work environment.

Diversity, Equity, and Inclusion

• Drive initiatives that promote DE&I across all aspects of our organisation. 
• Ensure a fair and inclusive environment where everyone feels valued and heard.

JOB SPECIFIC REQUIREMENTS

• 3 to 4 days/week availability. Hours can be spread across the week as required.
• Masters degree in HR, business or similar 
• At least 4 years experience in HR or People & Culture Manager or similar role in a fast-paced and creative environment.
• In-depth knowledge of AES/Australian HR policies and best practices.
• Strong communication and interpersonal skills with the ability to build relationships at all levels.
• Demonstrated ability to drive cultural initiatives and engage employees.
• Experience in talent acquisition and onboarding processes.
• Understanding of performance management and employee development strategies.
• Passion for promoting diversity, equity, and inclusion in the workplace.
• Australian working rights and currently located to Sydney

ABOUT WE ARE SOCIAL

We Are Social is a socially-led creative agency operating globally at the forefront of marketing and culture. We are the world's leading social specialist network: Over 1300 social experts in 19 offices around the world proving the power of social thinking to drive business value. We help brands immerse their stories in the real conversations their audience are having. We generate sharp strategies and inspiring campaigns, based on social insights for forward-thinking brands like Samsung, TikTok, Audi, Mastercard, Kayo, PWC and Colgate.
We’re focused on creating ideas worth talking about. How do we do that?

• We put social thinking at the centre of what we do.
• We connect people and brands in meaningful ways.
• We create ideas worth talking about.
• We Are Social.

Here in Sydney, we are a group of people from different walks of life, united by a passion for popular culture. We Are Social is an equal opportunity employer, we value diversity of thought and experience at our company. Learn more about our culture and our work.

INTERESTED?

Are you interested in the opportunity you just read? You can apply by sending us your CV. If you have any questions, don’t hesitate to contact Sangita de Jong (People & Culture Manager at [email protected]). You can apply by sending us your CV. In the interview process, you will meet, among others, Cristina Forlani (New Business & Marketing Director) and Suzie Shaw (CEO)

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas.

We are proud to be part of Euronet Worldwide (Nasdaq: EEFT), a global leader in processing secure electronic financial transactions. Under their Money Transfer division, Xe and Ria Money Transfer have been brought together to help establish the third largest money transfer business in the world.

We continue to have ambitious growth plans as we work towards becoming the world’s most used, most loved and most trusted currency exchange service, helping more than a billion people around the world.

We’re proud of what we do and how we do it, but most importantly why we’re here. We empower people to know more and do better...because behind every currency exchange query or transaction is a person trying to accomplish something important.

Our principles

• AMBITION - We dream big, try things out and always ask “why not?” and “what if?” We’re ambitious in our thinking and our delivery
• RESPONSIBILITY - We get involved, bring our perspective and are always open to new ideas. We take personal responsibility

• COMMUNITY - We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community

How will you help Xe become more successful?

Reporting to the Australian Sales Director, the Business Development Manager identifies new business opportunities for Xe, working closely with our highly experienced FX Dealers to provide FX services for Australian businesses.

What you’ll do:

• Passionate about new business You will be responsible for new business development activities from initial research and prospecting of new potential corporate clients, through to qualifying applications and conducting fact finds, understanding a prospect’s business and aiming to solve business problems, and attending meetings to present Xe’s products and services as solutions.
• Business Development Tools: Identifying new business opportunities via a range of valid sources such as via your network, Internet, LinkedIn, company database/s, cross fertilisation of existing Xe clients, press related journals, referring networks, self sourced, etc.
• Creating & building client relationships: Set meetings with prospective clients, where you look to find enhancements to the prospective client's FX processes, and in the process helping solve business problems.
• Understanding your clients and their business: Provide a friendly, proactive service achieving an in-depth understanding of the client’s business, needs and requirements thus arriving at delivering the appropriate service offering.

• Goal & Target orientated: Achieve targeted number of applications, traded clients and revenue per month. Use a range of sales processes, including cold calling, to build a pipeline of opportunities.
• Ambitious & Tenacious: Be highly motivated to succeed, eager to learn within a dynamic, target driven and competitive yet enjoyable environment.

Who you are:

• A dynamic sales professional: Strong sales processes and methodology, including a minimum of 5-years experience in B2B sales. FX sales experience highly desirable
• A strong communicator: Excellent verbal communication skills, ability to build strong relationships and communicate effectively
• A sales pro: Excellent sales skills and methodology, including prior experience in a sales capacity. Confident with engaging in cold calling and other prospecting methods
• Drives Engagement & Collaboration: Consultative selling skills, with the ability to make decisions and handle objections
• An independent thinker: The ability to work autonomously, driving the activities necessary to ensure your success

• Competitive market-based salary
• Quarterly commission plan
• Superannuation
• Healthcare

• 20 days annual leave increasing with each year of service (capped at 25 days
• Paid day off for your Birthday
• Discounted Euronet Employee Share Purchase Plan (ESPP)
• Plumm Mental Health and Wellbeing

We want Xe to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects.

At Xe we are committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on [email protected]

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:
As Product Management Lead you will be responsible for the strategy, management and optimisation of certain products and services within the Business Payments product portfolio, with a specific focus on BPAY, PayID and the development of a new Confirmation of Payee service. Over time, product responsibilities may change or expand according to the needs of the team.  

As the business owner for the products/services within your portfolio you are responsible for developing action plans and identifying key initiatives to drive adoption and take up of the products/services and identifying opportunities for optimising performance and product enhancements.

This is what you’d be required to do:

• Execute on an agreed set of priorities for BPAY including identifying portfolio opportunities, operational process improvements and potential changes to product pricing 
• Focus on opportunities to drive take up and adoption of PayID and have business ownership for the development of the Confirmation of Payee service
• Be accountable for execution of strategies, action plans and key performance metrics for products under your responsibility, in close consultation with AP+ members
• Identify new product enhancements, including process improvements, to support the future growth and adoption of the relevant products and services
• Work with the AP+ Marketing team on product marketing plans and initiatives
• Work with AP+ Technology team to deliver on key product enhancements and operational improvements   

We’d love to hear from you if you have;

• Robust experience in product management/product strategy/ stakeholder management roles within the payments industry  
• Specific payments knowledge and experience including technical understanding, and ideally encompassing corporate and B2B payments. Knowledge of bank receivables products would be an advantage   
• Experience in analysing product/marketing data and customer insights  
• Demonstrated experience analysing and interpreting product, market and financial information including ability to understand commercial and pricing models, and make fact-based decisions 
• Excellent team collaboration skills and demonstrated ability to build strong relationships with key external stakeholders   
• Excellent communication skills, particularly written (presentations, articles, marketing collateral etc.) 
• Ability to translate strategy into operational and tactical activities, assess progress and adapt tactics and plans accordingly 
• Proactively solve problems to effect change, make informed decisions and take responsibility   
• Strong business acumen – commercial, pricing, competitor analysis 

What’s Next:

We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

 AP+ are not partnering with Recruitment agencies for this role.

Learn and thrive within an agency culture that’s ‘limited by nothing’ with a genuine commitment to its people.

●        Strengthen your skills managing and growing social media accounts on behalf of our clients.

●        Be inspired by writing and briefing content that will grow and engage audiences across all social channels. You’ll be working on the world’s biggest brand campaigns executing enviable campaigns in travel/tourism, technology, retail and big-name consumer and corporate local brands

●        Collaborate with teams across Thrive’s AU/NZ network

If you love what you do, Thrive is the place to be. We are Australia's fastest growing independent agency, winner of PR Agency of the Year|Mumbrella 2022. We believe in a culture where people and well-being are front and centre, where collaboration not competitiveness is part of our DNA, where diversity equals belonging

JOB SUMMARY

We are looking for a Social Account Manager to join us at Thrive, where the possibilities are endless. It's the perfect place to make your ideas take flight and grow in a collaborative environment with no limits. If you're looking for an opportunity to innovate and work with some of the best talent around, then you're in the right place.

You’re a social media star. You love social, and have a passion for connecting with people in new ways. You have experience managing social channels for a brand and feel like you could take it to new heights.

The Social Account Manager is responsible for implementing social strategy, has a deep understanding of social platforms, is up to date with TikTok trends and is always looking for new ways to execute innovative brand campaigns, working in a fast-paced environment. You’ll be on the front lines at PR Agency of Year|Mumbrella 2022 specialising in social media campaigns and driving engagement. This is an exciting opportunity to be working with some of Australia’s biggest brands and media houses.

About the role:

●      Work across a diverse and high profile local and global brands

●      Responsible for handling multiple client projects

●      Proven history of social media management

●      Manage and develop client relationships - key day to day contact on allocated accounts

●      Content planning and briefing creative team

●      Scheduling client content

●      Paid implementation

●      Attending content shoots

●      Influencer strategy, engagement and relationship management

●      Reporting: social media analytics

●      New business pitching specific to social and digital media requirements

Sounds good? Here’s where you come in.

About You

●      Tertiary qualified

●      3+ years full time experience in agency &/or part inhouse

●      Experience in social media management including content creation, community management and reporting

●      Understanding of content planning across multiple channels

●      Paid ad experience

●      Basic understanding of SEO

●      Manage social media data analytics using various tools

●      Experience building and executing digital/social media campaigns across Facebook, Twitter, Instagram, LinkedIn, Reddit, TikTok and emerging social networks/technologies

●      Intimate knowledge of digital/online industry tools, key players and trends

●      Excellent time management

●      Capability to build strong and effective working relationships with key internal and external stakeholders

●      Excellent presentation skills

LOCATION: SYDNEY

More about Thrive

●      AUSTRALIASIA’S LARGEST + FASTEST GROWING INDEPENDENT AGENCY

●      PEOPLE-FIRST CULTURE + DREAM TEAM

●      INCREDIBLE OPPORTUNITY

We value work life integration and offer:

●      Hybrid flexible working

●      An additional annual leave wellness day

●      Comprehensive Learning & Development program

●      Opportunity to work in any of our offices across AU & NZ

Thrive is the largest independent, Australian owned public relations agency that exists to help its people, partners and the community grow vigorously, flourish and be successful. Founded by Managing Director, Leilani Abels in 2000, Thrive's 95+ person team is made up of in-house media, creative and digital specialists who work across six locations in Melbourne, Sydney, Brisbane, Gold Coast, Perth and Auckland. We deliver strategic communications services for leading and local brands.  LEGO, ANZ Group, Cisco, ASUS, Tinder and Harley Davidson.

PR Agency of the Year | Mumbrella Awards 2022

Visit us here for more information - www.thrivepr.com.au.

To apply, please email a cover letter and resume to: [email protected]. Australian citizens or permanent residents of Australia need only apply.

All contact with Thrive will be treated confidentially. Only shortlisted candidates will be contacted.

●        Be inspired by working on enviable global campaigns and with big name brands

●        Influence agency culture with new ideas and innovations

●        Collaborate with teams across AU & NZ

●        Access our hybrid work arrangements and join a powerhouse independent agency with a passion for storytelling

Your Opportunity

As a Rock Star in the influencer world,  you will join our collaborative and innovative team to lead our influencer practice and play an integral role in defining our over-arching agency influencer approach and point of difference.

As the Influencer + Partnerships Director  (IPD) aside from being a superstar…you are a senior leader responsible for devising and driving Thrive’s influencer marketing proposition and differentiation and leading on influencer marketing strategies.

You will manage the creation of earned-first storytelling digitally-led influencer strategies that create impact for clients and deliver measurable ROI.

You will have highly honed strategic and creative thinking skills and brand marketing understanding. Working closely with the creative, content, social, digital, and PR teams, this role will be integral in integrating earned-first storytelling into successful influencer marketing + partnership campaigns.

The IPD will report to the Director: Content, Social,  Digital and will act as client lead on select clients.

●        A chance to be a part of consistent growth and innovation with one of Australia’s most revered public relations agencies sitting at the intersection of digital, consumer/brand and business/purpose PR.

●        Working with some of the world’s biggest brands in tech, financial services, motoring and consumer lifestyle, you will have the opportunity to lead and be a part of a core Sydney team of specialists executing on strategy, creative and being involved with all aspects of execution and client servicing.

Responsibilities:

●       Influencer strategy and execution

●       Work collaboratively with the new growth team as lead to build the agency’s influencer marketing and partnerships remit

●       Identify and liaise with relevant influencers and content creators, in line with client needs and objectives.

●       Actively keep a pulse on emerging influencers and trends through various social media channels such as Meta, TikTok.

●       Maintain and build strong working relationships with influencers and media – have a growing network of contacts.

●       Effectively manage client campaigns and activations; communicating with social influencers and platform partners as well as internal Thrive teams.

●       Set goals, track conversions, and measure success of influencer program.

●       Maintain influencer budget.

●       Negotiate contracts and organisation of micro and macro influencer programs that are focused on driving revenue.

Learn & grow

You’ll participate in ongoing learning and development opportunities delivered across the agency (think AI playoffs through to high profile speakers) in addition to tailored internal and external training to help you develop technical, commercial and broader EQ skills.

You will be thirsty to learn and grow from not only exceptional people around you, but from your clients who will provide unrivalled opportunities on a global scale.

Your experience, approach & impact.

●        You share our values: you’re passionate, accountable, curious, of high integrity and you thrive on collaboration with a #OneTeam approach.

●        Tertiary qualified with a minimum of 10 years experience in a PR/Social Agency.

●        Have a positive attitude, and a constantly curious and energetic approach to your work with a solutions-focused mindset.

●        Ability to juggle multiple priorities, with a calm demeanour and adaptability to manage the unexpected.

●        Nothing gets past you – you have exceptional attention to detail.

●        You are proactive and ready to roll up your sleeves.

●        Proven experience tracking affiliate marketing, creating a community of influencers and being able to prove Return on Investment (ROI) and performance of each activation.

●        Understand compliance requirements for influencer marketing.

●        Extensive knowledge of social media and influencer trends, and digital online tools/platforms.

This is Thrive.

Culture is everything. It’s a reason why we have a 100% return rate by working parents, have had consistent leadership for more than two decades, embrace diversity in our workplace and we continue to welcome Thrive ‘boomerangs’ back to the agency. Thrive has a clear vision and mission and has grown by continuing to diversify and be early adopters of technology and global trends. Thrive is not a ‘hot then not’ agency. We are not an ad agency trying to be earned specialists. We are uniquely Thrive helping our people, brands and community to do just that. Our team is made up of in-house media, creative and digital specialists who work across five locations in Melbourne, Sydney, Brisbane, Gold Coast and Auckland delivering strategic communications services for brands including LEGO, ANZ Group, Cisco, ASUS, Tinder and Harley Davidson.

Thrive values work-life integration including hybrid flexible working (Mondays and Fridays work-from-home) and delivers many benefits including an additional annual wellness leave day, Thursday 4pm Thrive O’Clock, early Friday knock-off and more.

Visit us here for more information - @thrivepr / @thriveprnz / www.thrivepr.com.au

• Support the Talent & Culture Manager to ensure the hotel implements its annual T&C Business Plan and Training/Development Strategy
• Provide advice and guidance including coaching and support to Managers, Supervisors and Team Leaders on talent administration, performance management, training and development.
• Handle any team member grievance matters or interpersonal conflict sensitively and professionally, with an understanding and consideration of business risk, taking mitigating actions where required and escalating as needed to the Talent & Culture Manager.
• Lead and facilitate positive change management in relation to workforce culture.
• Ensure the hotel induction process is monitored and updated regularly with changing conditions within the hotel.
• Support Reward & Recognition programs and assist Talent & Culture Manager to drive and communicate these programs.
• Ensure health, safety and welfare of all staff is provided for through implementation of Accor Health and Safety initiatives.  Assist in the effective operation of the WHS Committee.
• Co-ordinate all internal events eg: employee briefings, annual Christmas party.
• Assist Talent & Culture Manager, General Manager and the Department Head team with employee relations initiatives, co-ordinate reward and recognition programs and deliver training programs.
• Support the Talent & Culture team in ensuring activities are in line with department budgets and keep accurate records of invoices and monthly expenditure, reporting any discrepancies or concerns to your manager.

What will a day in this role look like: 

• Undertakes, manages, and produces appropriate 2D and 3D model production, documentation and other technical work tasks to agreed schedule including BIM, standards (AECOM, client and project), and in accordance with the project plan.
• Co-ordinates and reviews drawing mark-up between head office and offshore partners always ensuring effective communication and adherence to client standards.
• Contributes to a complete and integrated set of digital project content including documents by working co-operatively with team members.
• Production of design and drawings to high standard of specification and presentation, with excellent drawing checking ability

Experian Data Quality (EDQ) is looking for a Partner Account Manager to join our high-performing Data Quality Team. EDQ is a global leader in providing data quality software and services. We help our clients to proactively manage the quality of their data through world class data validation, profiling, enrichment, matching, data governance and migration capabilities. With flexible SaaS and on-premise deployment models, Experian Data Quality software empowers organisations around the world to take control of their data, drive efficiency and maximise customer experience.

This role will focus on Partnerships in both our Data Quality Management and Contact Data Validation solutions, covering key verticals. Partners may include other software vendors, resellers, consulting firms and system integrators.

What you’ll need to bring to the role & Experian

• Executive presence and experience in presenting to technical teams, senior stakeholders and decision makers.
• Work very closely with the direct sales team with a collaborative, optimistic approach, showing the willingness to operate in a fast-paced, high-performance environment.
• High attention to detail and motivation when handling multiple tasks and working with a range of stakeholders across Experian, partners and clients.

Work that matters - What you’ll be doing

• Developing and implementing partner sales, marketing and expansion strategies.
• Achieving a new business sales target via partner led and partner supported. These partnerships will be aimed at finding and closing business with EDQ solutions sold to or through the partner network.
• Promoting Experian’s brand to partners, customers and prospects via marketing input, webinars, presentations and referrals.
• Supporting on meetings with the Global Partnerships team discussing and implementing strategies to expand EDQ’s partner channel.
• The candidate will be responsible for taking the Partnership from initial concept introduction to contracts, opportunity sourcing and execution. This will involve engaging and managing a complex stakeholder ecosystem of Partner decision makers, salespeople, technical consultants, delivery, legal and procurement. 
• Responsible for a minimum of 25 partner/client meetings per month, including regular cadences with key contacts, net new contacts and facilitating client meetings with partners and account managers.
• Lead sales enablement sessions for Partner sales teams and work closely with Presales to deliver technical enablement for sessions and product demonstrations.
• Actively contribute to a culture where the fair treatment of customers is at the heart of the Experian business.  Take personal responsibility to ensure you adhere to all regulatory requirements and apply appropriate controls in the interests of our customers.
• Attend and contribute to weekly sales training workshops, deal reviews and forecast meetings which are all at the core of Experian’s high-performance environment.

What you get to do in this role:   

The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the health of ServiceNow.

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

Your Career

At Palo Alto Networks, we are committed to securing the digital world and empowering organizations with endless possibilities. As a Strategic Account Director, you will play a pivotal role in managing major, strategic accounts, establishing strong relationships with key executives, and exceeding sales quotas and Key Performance Indicators (KPIs). You will adopt an indirect leadership role across a number of shared services all focused on ensuring your and our success in your assigned territory, and optimizing market presence, revenues, and results for Palo Alto Networks.

Your Impact

• Create and drive multimillion dollar, multi year pursuits with key strategic accounts in your assigned territory
• Manage major, strategic accounts, exceeding sales quotas and KPIs - Build and nurture relationships with key executive stakeholders
• Leverage your consultative selling experience to identify business challenges and create solutions for prospects and our customers
• Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
• Create clear goals and complete accurate forecasting through developing a detailed territory plan
• Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services - Demonstrate industry knowledge, articulating unique value to customers - Develop strategies aligning customer's business goals with Palo Alto Networks’ value proposition
• Travel as necessary within your territory, and to company-wide meetings
• Take up an indirect leadership role responsible for orchestrating a diverse shared services team to optimize revenues and profitability
• Establish strong relationships with C-level executives and decision-makers - Identify mutually beneficial business opportunities with external partners
• Provide credible leadership across various business functions, fostering collaboration - Be accountable and trusted in customer and internal interactions
• Drive revenue-maximizing opportunities, utilizing Palo Alto Networks’ capabilities - Focus on high-value growth with a long-term perspective, executing innovative business models
• Implement processes to monitor customer satisfaction and loyalty - Enhance Total Customer Experience and deliver maximum value through continuous improvement
• Cultivate value-added partnerships, extending Palo Alto Networks’ reach and capabilities - Deliver incremental benefits to customers through strategic collaborations

AECOM’s progressive Cost Management team has a new opportunity for a proven Cost Manager to work in partnership with our Building Services practice, alongside this our Cost Management team also support major projects in Transport, Civil Infrastructure, Energy and Environmental sectors.

This is a new position to support our growing team of Cost Managers in Sydney and will allow you to lead and support our multi-disciplinary projects with a key focus on Building Services projects, while benefiting from a world-wide knowledge base of specialist engineering and construction professionals.

As part of our high performing Cost Management group, you will be responsible for providing cost management services on some of Sydney’s most iconic projects, giving you the opportunity to further develop your career in a range of market sectors.

As part of this role tasks will include, but are not limited to:

• Assisting with feasibility studies, capital cost advice;
• Cost planning and estimating during design phases;
• Measurement of quantities based on design drawings;
• Construction phase cost management;
• Asset Management;
• Life-cycle costing;
• Risk Management;
• Producing monthly cost reporting, cashflows and the like;
• Developing client relationships both internally and externally;

This role is ideal for a highly driven professional who is looking to continue to grow their cost management skills in Building Services, working on a range of medium to large-scale Buildings projects.

#Work180

Our Crew members are the life blood of GYG. You are on the front line, greeting customers, taking orders, rolling burritos, re-stocking the fridges, basic food prep, wiping tables, and learning other roles across the team. You’ll get exposure to every aspect of what goes into running a busy, GYG business.

Experience is helpful, but it’s not everything. What we mean is:

• Experience in hospitality venues or fast paced environments is great but not essential
• You’re open to coaching, eager to learn and ready to put in the effort
• ‘Can do’ attitude and can be relied upon to follow through

Benefits

These are just some of the benefits that come with working at GYG:

• Free uniform
• Flexible work hours
• Crew team building activities and competitions
• Discounted meals
• Cultural celebrations – Day of the Dead and Cinco de Mayo

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation.

The Cook is at the heart of the restaurant operations. You will be preparing fresh and delicious food, problem solving and weighing-in with expertise on vibrant Mexican flavours. You’ll have the opportunity to utilise fresh ingredients to produce high standard products for our new and regular guests.

Experience is helpful, but it’s not everything. What we mean is:

• Kitchen experience is great but not essential
• Is open to coaching, eager to learn and ready to put in the effort
• ‘Can do’ attitude and can be relied upon

Benefits

These are just some of the benefits that come with working at GYG:

• Free uniform
• Flexible work hours
• Culinary training and development
• Discounted meals
• Cultural celebrations – Day of the Dead and Cinco de Mayo

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation. 

Responsibilities will include but are not limited to:

• Liaising with customer to plan and implement agreed services
• Scheduling of appointments.
• Maintaining busy inboxes, with queries, appointments and non-appointment services
• Providing administrative and operational support to consultant practitioners
• Providing information and advice to customers, or prospective customers
• Undertaking other tasks assigned to the Client Services team, including reception duties,  dictation, invoicing and supporting the greater team in general.

This position is responsible for assisting the Financial Controller in the daily operation of the Finance department, directly overseeing and assisting with accounts payable, receivables (and where applicable, payroll operations).

• Process correct and timely payment of creditors accounts.
• Process correct and timely payment of other accounts, e.g. expense claims, Prepayments, Petty Cash, CAPEX etc.
• Ensure required authorisations and supporting documentation for all payments.
• Reconcile all payments to Trial Balance, General Ledger, Balance Sheet and/or supplier’s statements.
• Carry out End of Month procedures.
• Maintain orderly files and records of payments and correspondence.
• Provide required reports for office records, head office reporting, etc.
• Maintain and update data in Accounts Payable computer program.
• Send notification to superannuation companies of new and terminated team members.
• Ensure general cashiering process are conducted accurately and cash banked in on a timely basis.
• Assist with the Business Activity Statement (BAS) and other tax requirements.
• Work with Heads of Department to develop effective measures to enhance their profitability.
• Assist Assistant Financial Controller in the Monthly General Ledger reconciliations.
• Process weekly payroll.
• Interpret pay conditions under the relevant award or agreement.
• Process payroll transfers through nominated bank.
• Generate reports.
• Generate monthly superannuation contributions to nominated funds.
• Generate monthly payroll cheques/EFT payments