About the role At West Moreton Health, you won't just be joining a team; you'll become part of a community that values innovation, collaboration, and impact. We are committed to nurturing a workplace where your contributions are recognised while working in a flexible work environment. This role will lead the successful and effective management and delivery of Digital and ICT projects in support of the West Moreton Health Digital Healthcare Strategy which would include the design and delivery of ICT technology and systems to support Prison Health Services in the new Lockyer Valley Corrections Facility and implement an electronic medical record system into 8 prison and corrective services facilities, a step forward in providing equitable healthcare. If you are driven by innovation, excellence, and the desire to make a real impact in healthcare, we encourage you to apply. Join us in shaping the future of healthcare at West Moreton Health – where your work changes…

Click here to view more detail / apply for Project Director, Queensland Health

• Work for a growing global company committed to ongoing development • Convenient Brisbane CBD based role | Easily accessible by public transport • Permanent full-time position working Monday to Friday About the position An opportunity has arisen for a Business Support Officer to join our close-knit team, working from our Brisbane City office. In this role, you will provide the business with high quality business administration support and secretarial services. You will work within our Finance & IT team and provide administrative support to key stakeholders including our Executive, Engineering, and East Coast operations teams. Core accountabilities include: - Provide secretarial services and support (answering phone calls, maintain office equipment and facilities, handle mail, organise meetings, etc.) - Raise purchase orders (POs) - Data entry in Pronto system - Corporate travel account administration and general bookings for staff - Maintenance of visitor and staff access cards and register - Monthly credit card reconciliation -…

Click here to view more detail / apply for Business Support Officer

Our mission at Ofload is to achieve zero waste in trucking by digitising the transport industry.

In Australia, currently 30% of trucks drive empty and a further 50% are underutilised amounting to mass inefficiency and detrimental environmental impacts. Since 2020 we have scaled to a team of over 100, removed nearly 5 million empty kilometres from our roads. and have planted over 11 000 trees to offset our carbon footprint in partnership with One Tree Planted.

In 2022, we supercharged our growth through the acquisition of logistics experts CIA Logistics, raised $60m in Series B funding and were recognised by the Australian Financial Review as one of Australia’s Most Innovative Companies. We are looking to grow our team and welcome people excited by the opportunity to disrupt the logistics industry!

About the Role

The Business Development Manager will play a critical role in driving business growth for Ofload in Australia. The successful candidate will be responsible for identifying and pursuing new business opportunities, establishing strategic partnerships, and building strong relationships with key stakeholders. They will work closely with the Commercial and Marketing teams to develop and execute effective business development strategies that align with Ofload's objectives.

What You’ll do

• Identify and target new business opportunities to expand Ofload's customer base in Australia.
• Develop and implement effective business development strategies to achieve revenue and growth targets.
• Build and maintain strong relationships with prospective and existing clients, understanding their requirements and providing tailored solutions.
• Collaborate with the Commercial and Marketing teams to develop compelling sales pitches, presentations, and proposals.
• Attend industry events, trade shows, and conferences to network and generate leads.
• Lead negotiations and contract discussions with potential clients to secure new business partnerships.
• Provide regular reports and updates on business development activities, sales pipelines, and progress towards targets.
• Stay up-to-date with industry developments and best practices in business development.

What You’ll Bring

• Proven experience as a Business Development Manager or in a similar role within the logistics or transportation industry.
• Strong understanding of the Australian logistics market, industry trends, and customer needs.
• Demonstrated track record of successfully driving business growth and achieving sales targets.
• Exceptional communication, negotiation, and presentation skills.
• Excellent networking and relationship-building abilities.
• Analytical mindset with the ability to conduct market research and analyse data to identify opportunities.
• Self-motivated, results-oriented, and able to work independently or as part of a team.
• Proficiency in using CRM software and other relevant business tools.
• Valid driver's licence and willingness to travel as required.

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria.

Life at Ofload

At Ofload, our values are in our DNA and underpin the work we do every day. We are proud of the collaborative, diverse and innovative culture we continue to build. The Ofload team is motivated by a shared ambition to digitise the logistics industry and have a truckload of fun while doing it! As well as the opportunity to join a high-growth organisation with the ability to make a meaningful impact everyday, you will enjoy;

• Working in a hybrid environment with a split of in-office and working from home. Our philosophy on working is one built around connection, inclusion and flexibility.
• Holistic wellness support for you and your family through our wellbeing partnership with Acacia Connection
• Generous parental leave entitlements including 16 weeks primary caregiver leave and continued superannuation contributions
• Annual learning and development budget to support your professional growth
• Paid volunteer leave to support the causes that matter to you

Plus all the exciting perks of joining a startup - epic Ofload swag, weekly catered breakfasts, monthly team lunch, a reward and recognition program and plenty of social events.

Ofload is committed to building diverse and inclusive teams, and a culture where people can bring their whole authentic selves to work each day. Applications are highly encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQ.

We endeavour to create an equitable recruitment process with an even playing field for all candidates. If you require any adjustments to be made, please let a member of our recruitment team know.

This amazing graduate opportunity in our Commercial (B2B) business is where you will gain a broad range of commercial skills and experience. Viva Energy’s Commercial business is diverse, servicing customers in distinct divisions, including Transport, Mining, Marine, Aviation, Lubricants, Chemicals and Polymers. Each Commercial business unit is unique, with varying supply chains, products and pricing, and the Commercial Graduate position offers the opportunity to gain invaluable experience in B2B through exposure to these key businesses. Your responsibilities and development opportunities will include:

• Analysis & insights for commercial optimization, including pricing, freight, foreign exchange
• Tender bid and offer document development
• Developing customer-centric operational and supply chain solutions
• Broad exposure across Viva Energy, working closely with Logistics, Supply, Pricing, Customer Solutions, Legal, Finance to deliver exceptional customer outcomes
• Sales skills and customer account management – office based and face-to-face
• Developing customer continuous improvement initiatives 
• Presentation development & execution 
• Marketing campaign & events support 
• New energies opportunities, such as hydrogen, EV, carbon offsetting, biofuels
• Gaining knowledge of the different Commercial Businesses including Transport, Marine, Aviation, Resources, Bitumen, Lubricants, Chemicals and Polymers

About the opportunity 

Join our Global Operations vertical as Resource Planning & Insight Lead in Melbourne to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences. 

Reporting into Director, Operational Reporting and Analysis, you will help us support the development of resource planning, reporting and analysis across the newly formed global operation function. 

 Some of the other responsibilities include: 

• Develop resource planning and short-term forecasting for Xplor in AUS/NZ including the design and build of processes, systems and models. 
• Develop a management information reporting framework 
• Deliver reports and insights that drive the appropriate action to move the business forward. 
• Identify trends and detail areas for potential improvement, providing greater efficiencies and cost saving to the business. 
• Work proactively with revenue owners to improve the quality, consistency and transparency of financial information and forecasts, thus ensuring the Global Operations business is right sized. 
• Leading the service and headcount planning meetings ensuring that planning decisions and actions are based on accurate planning data and sound operational and customer experience criteria. 
• Undertake the analysis of operational performance data identifying the causes of below standard service performance and support the implementation and delivery of appropriate remedial measures. 
• Contribute expert input to the decision making processes, pro-actively identifying potential threats to customer experience and service performance and suggesting suitable mitigating actions. 

 Location: For this position, we offer a hybrid and flexible working model, where you will spend 2 days per week in the office and 3 working from home. 

Burrell Stockbroking & Wealth Management

With a history of success spanning 85 years, Burrell Stockbroking provides specialist stockbroking &
wealth management advice to private clients in the busy finance sector. We pride ourselves on involving
staff at all levels of the business and offer rewards for effort and a supportive, professional team
environment. We are now seeking an exceptionally organised, efficient and adaptive individual to join
our Premium Portfolio Service team.

• Full Time Employment (office-based role)
• Office located at Spring Hill
• 8.5 hour days (inc 1 hour lunch)

DUTIES & RESPONSIBILITIES
The Client Services Administrator is responsible for the maintenance of our premium service investment
portfolios and assisting with the administration of Self-Managed Super Funds (SMSF) within the service.
Duties and responsibilities include, but are not limited to:
- Data processing
- Maintaining and reconciling client portfolios (cash feeds, stock feeds & supporting documents)
- Providing clients’ Tax Packs each EOFY
- Open and action incoming physical mail
- Manual recording of international trades
- Basic SMSF administration
- Creating new account portfolios & reconstructing investment portfolios
Report to: Director – Portfolio Services

SKILLS & EXPERIENCE
We are looking for an individual who will take ownership of their role, possesses excellent organisational
abilities and shows initiative. They will be required to work both autonomously & within a team
environment, so exceptional verbal & written communication skills, client relationship skills and the
ability to multi-task and prioritise tasks are essential. Prior experience in financial services
administration is advantageous given the scope of work you will be learning in a short period of time,
but not required.

About the organisation:
This organisation is a leader in the logistics and transportation sector, dedicated to delivering exceptional services to its clients. They operate with a commitment to excellence, safety, and efficiency. As they continue to expand their operations, there is a need for a skilled and experienced Human Resources Business Partner to manage their Queensland and New Zealand Operations.
Position Overview:
We are looking for a proactive and knowledgeable Human Resources Generalist who has extensive experience partnering with both blue and white collar client groups. The ideal candidate will have a strong understanding of the unique challenges and opportunities within the industrial sector and will play a key role in supporting the workforce. This position requires a versatile HR professional who can handle a wide range of HR functions, provide expert guidance in a multi - site operation, and contribute to the overall success of the business regionally.
Responsibilities:

Consult with senior management and employees on HR policies, procedures, and best practices specific to the logistics and transportation sector.
Collaborate with operations and safety teams to ensure compliance with industry regulations and standards.
Support performance management processes, including goal setting, coaching, and feedback to enhance employee performance and development.
Work proactively with business leaders to ensure the HR function supports the business to achieve goals and targets.
Build strong relationships with internal stakeholders and the Brisbane, Sydney, Melbourne, and Adelaide sites.
Handle employee relations issues, conduct investigations, and mediate disputes to maintain a positive and productive work environment.
Manage the recruitment efforts, including sourcing, interviewing, and onboarding new employees to ensure a talented and diverse workforce.
Collaborate senior leadership, analyse trends, and provide insights to improve HR processes and initiatives.
Take the lead on significant projects in the People space.

Requirements of the role:

Bachelor's degree in Human Resources, Business Administration, or a related field
Experience as a HR Generalist in the Industrial or Blue Collar environment.
Experience in ER, Fair Work Case management, and IR.
Excellent interpersonal and communication skills, with the ability to work effectively with diverse teams.
Effective engagement strategies and the ability to build influential relationships.
Proficiency in HRIS and other HR-related software tools.

You will have considerable experience within a similar role/environment, outstanding relationship building, coaching and influencing skills. If you have a solutions-focused approach and deal with issues and change in a proactive positive way, this role will appeal to you. Your ability to leverage support with senior managers from a technical background will be crucial as you ensure that communication is upheld with your site group and delivered to a high standard.
Please apply through the link below.

At HR Partners by Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. Please click here to apply.

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

As the Finance Business Partner - Sales, you'll serve as the crucial link between finance, sales, and marketing, ensuring alignment of financial strategies with the dynamic objectives of our Sales and Marketing Teams. Primarily based at our head office in South Melbourne, you will also be spending time at our Warehouse in Dandenong South.

Reporting directly to the Head of Finance, you'll play a pivotal role in guiding short and long-term financial planning, overseeing budgets, providing insightful analysis, and collaborating closely with cross-functional teams. Your ability to cultivate strong relationships with our sales and marketing teams will be instrumental in driving financial and strategic success within our organisation.

Your Day to Day

• Gather and synthesise data for Profit and Loss (P&L) analysis.
• Engage in scenario planning to navigate potential financial scenarios.
• Spearhead development of comprehensive fixed budgets, collaborating with sales and marketing teams.
• Monitor month-to-month execution of plans, balancing revenue and expense management.
• Craft detailed monthly, quarterly, and annual management reports.
• Analyse financial and operational data to provide actionable insights.
• Prepare and present reports to executives and/or the Board of Directors.
• Create robust financial forecasts spanning 4-18 quarters.
• Conduct regular re-forecasting incorporating real-time market dynamics.
• Provide ad-hoc analysis and strategic recommendations to management.

Your Skills

• CA or CPA Qualified.
• Mastery of financial principles including budgeting, forecasting, and analysis.
• Strong analytical capabilities to distil complex data into actionable insights.
• Excellent communication skills for translating financial information to non-financial stakeholders.
• Proven ability to collaborate seamlessly with cross-functional teams.
• Adaptability to navigate evolving business conditions and shifting priorities.
• Proficiency in financial modelling, data analysis tools, and enterprise-level financial software.
• Track record of fostering strong business partnerships, especially with sales teams.
• Advanced problem-solving skills and experience with NetSuite and BI tools advantageous.

The Perks

• A culture of smart, engaged, values driven people, where everybody’s voice matters.
• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.
• Dog friendly offices.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!

Role: ICT Business Analyst
Location: Melbourne

ICT Business Analyst Job Summary:

We are searching for a successful individual with a degree in information technology, computer programming, or computer science, as well as relevant experience. The following are the roles and responsibilities has to specify ongoing and prospective operational scenarios and collaborate with internal clients and stakeholders to ensure correct interpretation of business needs to ICT system requirements; has to collect and analyze detailed information to establish suggestions; has to add value to identifying the ICT company’s future outcome and has to create strategic time to meet the internal clients’ process development targets. The team will be responsible for estimating the effects of efforts on company applications, incorporating all relevant numbers and accurately estimating the issue, as well as assessing processes and configuring, developing, and testing tools in the specific area of expertise. Expertise with IT tools such as success criteria, power BI, and Inaz is preferred.

ICT Business Analyst Job Responsibilities and Duties:

• Design and implement best practices and processes for enhanced system methods by performing analysis to determine configuration specifications and business technical requirements.
• Perform a testing process to track progress and assure the highest level of quality.
• Prepare training materials for clients as well as plan formal sessions and seminars in collaboration with clients
• Develop best practices and guidelines for system functionality
• Maintain up-to-date understanding of business and IT processes
• Manage software programs using process and data modeling approaches
• Handle budget planning and utilization for a project
• Interact with users to collect insights and assist in fixing problems
• Make recommendations to higher management to maximize profit by enhancing system procedures
• Maintaining an accurate record of essential technical and commercial facts

ICT Business Analyst Skills and Qualification:

• Bachelor's degree in information technology, computer science, or related field
• Must possess a minimum of 3 years of experience in the similar field
• Analyze, develop, evaluate, modify, test, and build a system in a variety of functional domains.
• Work quickly and reliably with the client’s planning department
• Functional analyst expertise with a strong emphasis on deployments
• Debugging abilities
• Business analysis certificate
• IT skills
• Computer and electronics
• Customer and personalized service

Our Client, goFARM Australia, is an Australian-owned agricultural investment firm dedicated to driving positive change in the agricultural sector.

Our mission is to lead transformational investment opportunities and develop investment-grade agricultural assets across Australia.

We are committed to revolutionizing Australian agriculture through innovation, sustainable practices, and strategic investments.

Role Overview :

As a Management Accountant at goFARM Australia, you will play a vital role in providing financial insights and support to stakeholders and management.

Your primary responsibilities will include :

Preparation and analysis of various financial data for stakeholders and management.
Monitoring financial performance and conducting vendor performance analysis.
Assisting the finance team in financial reporting and analysis as required.
Contributing to strategic financial planning and decision-making processes.
Collaborating with cross-functional teams to ensure alignment with financial objectives.
Support the finance team with additional finance tasks as needed based on demand.
Conducting ad-hoc financial analysis and reporting tasks as needed
Requirements :

Bachelor's degree in Finance, Accounting, Economics, or a related field.
Minimum of 2 years of experience in financial analytics, accounting, or economics (3-4 years or more desired).
Strong proficiency in financial analysis tools and software.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team in a fast-paced environment.
Agricultural background preferred but not essential.
Benefits :

Competitive base salary ranging from $70,000 to $100,000 per annum based on experience.
5% Continuing Professional Development allowance
Performance Bonus
Opportunity to work with a passionate team dedicated to transforming Australian agriculture.
Career development and growth opportunities within a dynamic organization.
Flexible work arrangements and a supportive work culture.
If you are ready to make a meaningful impact in the agricultural sector and possess the skills and experience required for this role, we encourage you to apply.

Bookkeepers need not apply.

Application Instructions :

Please submit your resume and a cover letter outlining your qualifications and relevant experience.

goFARM is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Join us in shaping the future of Australian agriculture at goFARM!

This is an opportunity to gain full time, paid work whilst working towards a Nationally recognised qualification, a Certificate III in Business! The location of this Traineeship is in Hallam and public transport is available. The Role: This role will see you in an Customer Service and Administration Support role with responsibilities including but not limited to;

Administration & Customer Service duties
Answering incoming calls
Data entry
Taking bookings and scheduling jobs
Processing payments

About you:

A team-player with a positive attitude and work ethic
Customer service experience
Experience with computer programs Access, Word and Excel
Strong communication skills
Reliable and punctual individual who is willing and keen to learn

Eligibility criteria applies for this program in relation to work rights and prior qualifications. What's in it for you?

A full-time job with weekly pay
12-month contract and paid study time
One on one mentoring and on the job training
Nationally recognised qualification - a Certificate III in Business

This traineeship will elevate your level of professionalism and employability. Don't miss out on opportunity to be part of such a vibrant and forward moving team. Any further queries, please don't hesitate to contact sallytaufer @megt. com.au (not spaces) MEGT (Australia) is a Child Safe and Equal Opportunity employer committed to child safety and providing a work environment that values diversity and inclusion.

BE THE DIFFERENCE

At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.

The Opportunity

We have an opportunity available for a Business Performance and Reporting Analyst to join our AIA Financial Services team. Reporting to the Senior Manager Operations, you will collaborate to provide business reporting and operational support to our business. This opportunity will suit an experienced Analyst who is currently working within a Financial Advice team or broader financial services industry.
 

 To do this successfully you will:

• Build and produce reports and dashboards using Alteryx and PowerBI to measure and report on AIA Financial Services business performance, identify trends, including insightful commentary as required
• Research, analyse, design and develop business specifications to achieve agreed business data and reporting deliverables
• Develop robust SQL and other data-driven code, data integration, automated processes and delivery solution
• Discover, validate, and interrogate new data sources to ensure accuracy and effective controls
• Manage workload to ensure deadlines are met and display superior time management skills in to handle contending priorities
• Raise and implement continued process improvements
   

Successful applications will demonstrate:

• Experience working within Data and Visualisation, preferably within a Financial Advice practice or similar
• Undergraduate qualification in Data Science or related field
• Validated experience in data visualisation
• A sophisticated understanding and use of Alteryx, Excel, Power BI and Tableau
• A willingness to work to challenging timeframes with an emphasis on delivering high quality outcomes
• A high level of initiative and self-motivation
• The ability to collaborate within a team environment
• Experience utilising analytical skills to drive business improvement and solutions
• An inquisitive mind and passion about deriving insights from data
   

Why choose AIA:

We’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills
• Access additional leave days a year to recharge
• Work with supportive and inclusive managers
• Flexible working arrangements
   

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.  Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2023 ANZIIF awards by being named Life Insurance Company of the Year. 
 

AIA is different. Are you?

If you want to be part of an organisation that helps people live better every single day, apply via the link prior to COB on Wednesday, 20 March 2024.

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Role & Team Overview

We have an exciting Business Analyst role in our Operations and Corporate Technology space. You will be responsible for working within the Ops Architecture & Delivery team to deliver value to Australia’s largest energy provider. You will contribute to ‘keeping the lights on’ and be a part of a dynamic team, with a flexible working environment, as we implement technologies transition for Australia’s energy future.  

 

The role ensures the development of business solutions, process mapping, requirements gathering, operational support guides and project and architecture assistance to enable project/s to be successful. 

What you’ll be doing

• Requirements gathering, business and Service Support Guide development, process mapping & documenting processes.

• Participate in the delivery of various approved business solutions. 

• Ensure business solutions are fit for purpose and align to technology standards/guidelines.

• Assist the transition of business solutions into production.

• Data analysis to identify improvement opportunities and prepare & present dashboards & reports.

About you

• Demonstrated experience working within teams and delivery functions. 

• Demonstrated analytical, problem solving and investigatory skills. 

• Requirements gathering, process mapping and good documentation skills. 

• Interpersonal and stakeholder management skills and the ability to work within constraints.   

• Experience with Power BI and other Reporting platforms would be advantageous. 

We’d love to see your application, submitted by: Monday March 18th, 2024.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Business and Organization Analysis Management

Moose Toys exists to make kids superhappy. For this revolutionary brand, happiness lies at the heart of everything we do. With trailblazing toy design, development and manufacturing, no wonder our toys consistently scoop the most longed-for awards. Sprinkling some Moose magic across categories including action figures, collectibles, craft, dolls, games, plush, preschool, vehicles and youth electronics, we’ve earned our stripes as one of the most creative companies in the industry. As an energetic bunch, we’re always on the move, developing groundbreaking content, entertainment and worldwide licensing deals to boot.

This family-run business is proudly built on unshakeable ethical foundations. Our passion for making kids superhappy stretches far beyond our WOW-worthy toys. The Moose Happy Kids Foundation creates moments of happiness and laughter for the children around the world who need it most. We’ve had a BIG impact on little people, making 3.5 million kids smile so far… and counting.

Australia might be our Moose family home, but with a 650+ strong team dotted across the world, we’re committed to sharing our signature superhappy revolution far and wide!

Visit www.moosetoys.com for more information on our amazing brands and people.
Moose Toys is seeking a Management and Marketing Consultant.

Role Objective
Develop and deliver a robust global roadmap that unites global and local marketing to deliver greater synergies across consumer and retailer strategies. Review and refine the brand direction and finance management processes to drive business profitability in line with strategic plan. Identify global opportunities across the business to deliver efficiencies, process improvements and strategic planning and resource needs within the marketing function. Lead an effective team who can collaborate across key territories to implement direction set.

Responsibilities
•Assist on projects with a focus on systems, process and tools that will enhance financial modelling and P&L oversight as it relates to the brand management function.
•Operate as Systems Rep with a view to monitoring all business functions to break down silos and encourage functional integration and efficiency.
•Identify opportunities for more effective dissemination and reporting of sales and marketing data during critical sales periods in order to improve delivery of key business KPI’s.
•Drive the acquisition of brands, companies, assets and IP.
•In partnership with the CMO, deliver a 5-year roadmap that supports the Company Strategic Plan.
•In consultation with EVP Global Marketing, annually review the Brand Direction Outline process to enhance how the deliverables are presented to design to drive a higher compliance rate.
•Lead corporate initiative on the development and establishment of a formalized research and consumer insights function. Deliver strategic guidance and roadmap for successful implementation. Support creation and timely execution of forward looking 3-year strategic plans.
•Deliver in partnership with marketing team all global and local marketing strategies and tactics for all markets for respective category managed.
•Provide insight and direction to SME and Global brand team on new systems / processes to deliver best in class execution and delivery of all global marketing assets.
•Support Global Brand Team on the delivery of portfolio level Gross Sales, Gross Margin and Direct Contribution targets on a yearly basis.
•Consult and partner with Brand Finance to create guardrails that can automatically flag forecasting errors or dramatic shifts on a monthly basis. Address and recommend ongoing solutions to align seasonal budget management and fiscal sales forecast reporting cycles.

Key Skills and Experience
•Strong negotiation and problem-solving capabilities; able to formulate key brand and marketing strategies in isolation for their relevant categories.
•Brand building capabilities and content strategy/implementation.
•Strong experience developing and implementing creative and innovative marketing strategies and plans for global consumer products with proven results.
•Lead, supervise and provide clear direction; motivate and empowers others; provide development opportunities and coaching.
•Understand and anticipate global markets and customer needs. Source of brand vision & direction within the context of an ever dynamically changing marketplace.
•Drive improvements for business results; delivering global P&L results.
•Demonstrate a level of understanding of all key partner organisations, departments & functions.
•Comprehensive media skills and adept with digital and social platforms.
•Comprehensive understanding of major global network partners.
•Proven feel for “product”. Senior level experience/mastery of the product development lifecycle.
•Consistently produce new ideas, approaches and insights for product and marketing strategy within their portfolio.
•Present and communicate with impact and able to express opinions, information, and key points of an argument clearly.
•Adapts to changing circumstances and accepts new ideas and change initiatives.
•Make rational judgements from the available information and analysis; Manage risk and conduct audits.

Qualifications
• A minimum of eight years’ experience in similar management consulting roles, with a focus on business management and marketing.
• Relevant academic qualifications in a related field eg. Bachelor of Marketing; MBA preferred.
• Prior experience of the toy industry and consumer marketing to children highly preferred.

Perks and Benefits
Moose Toys is proud to be officially Certified as a Great Place to Work.
Moose Toys prides itself on valuing team members and constantly pushes for best practice by offering a casual fun environment, great benefits and recognition programs.
Moose Toys recognizes the importance of health and well-being and offers a fully serviced gym, personal training, 30-day challenges and Yoga as well as healthy snacks for the team. We also have flexible work arrangements, “bring your dog to work”, Children Holiday programs, Veggie patches and the Employee of the Month and Year awards to name a few!
These and more can be found on our website https://www.moosetoys.com/why-become-a-moosie

A generous salary package will be offered to the successful candidate.

If this role sounds like you, APPLY today. Please attach your resume together with a cover letter with your application.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

As a Project Manager in our Project & Development Services (PDS) business line, you will have a key role in managing and delivering hundreds of capital works projects on a nation-wide account.

You will be accepting total responsibility for the effective management of all phases within the projects from initial establishment, handover and project closure. You will have astute leadership capabilities, encouraging maximum contributions of all participants to ensure optimal outcomes are achieved for our stakeholders.

An overview of the role:

Work to assemble and effectively lead consultants, contractors and suppliers to achieve the best possible performance from all members of the project team
Ensure appropriate procurement processes are implemented and contracts are in place with clients, consultants, contractors and suppliers
Within each project, ensure an effective organisation structure for reporting, communication and working procedures
Establish a detailed overall project programme that sets clear milestones and objectives to ensure successful project delivery
Establish project budget in accordance with client requirements and manage and forecast expenditure to achieve completion within budget
Carry out contract administration of all vendors professionally and in accordance with legal requirements to protect commercial interests of client and JLL
Manage the construction phase of the project and ensure JLL is providing appropriate supervision commensurate with our role
Identify, mitigate and report on project risks to ensure the delivery of projects on time and under budget.
Carry out value engineering, buildability analysis, and critically review the design and documentation to minimise risk and maximize outcomes
Sound like you? This is what we’re looking for:

Be able to manage project delivery from inception to closure, with advice from Senior Project Managers as required
Proficiency in the use of Microsoft Office Suite, Sharepoint, Microsoft Project and experience in managing cost reporting systems such as Prolog
Understand the legal environment for each project in respect of planning, commercial aspects and delivery constraints
Be able to carry out commercial negotiations with contractors, suppliers, consultants and authorities.
Understand our obligations for complying with AS 4801, AS 14001 and Environmental Health and Safety legislation generally
A degree in a relevant property or construction related discipline or related and demonstrated industry experience in managing project life cycle
Candidates will require Australian Citizenship in order to be able to obtain Baseline Clearance which is mandatory for this position
What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Location:

On-site –Melbourne, VIC

About the business



The Langham, Melbourne is the city's most luxurious and service-focused hotel that strives for excellence in every element of our guest's experience. It is the city's leading five star hotel and is renowned for offering guests an unparalleled level of service unavailable anywhere else in Melbourne.

The premium banquet space comprises of 9 venues, all providing a personalised event experience to our guests

About the role

A true leadership role managing a team of Food & Beverage professionals

The position involves:

Overseeing banquet operations on your shift ensuring an exceptional, modern and contemporary experience is delivered for all our guests
Ensuring all 5 star service standards are followed and improved
planning and supervising function and conference activities
observing liquor regulations (RSA)
assessing and reviewing customer satisfaction
ensuring compliance with occupational health and safety in the workplace
Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment.
Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems.
Ensure efficient, friendly and professional service is provided to all guests
Be an expert on the hotel, know it inside and out to ensure our guests receive a dynamic service experience
Supervise, coach & allocate team members to ensure shift requirements are met as well as identify training needs
This role has opportunity for growth. We are looking for the right candidate, who lead by example ensuring an exceptional guest experience is consistently delivered

Previous experience in a similar role is desired. Flexibility with various shifts is required

Skills and experience

For this role, your attributes will be inclusive of the following:

Efficient and knowledgeable with excellent communication skills.
Professionally presented, you will have a keen eye for detail and be able to work unsupervised.
Hold a current Victorian RSA Certificate
Have previous experience in a similar Team Leading/Supervisor role.
Ability to work a rotating roster with availability to work across the week, weekends and public holidays.
If you think this is the right role for you, apply now! Come join our team!

GROOMING - Naturally in the service industry high standards of personal presentation, grooming, and conservative hairstyles are of the greatest importance. This must be present throughout the interview stage.

EQUAL OPPORTUNITY EMPLOYER – The Langham, Melbourne is an equal opportunity employer committed to employing a diverse workforce and sustaining an inclusive culture.

Experience bigger opportunities. Velrada helps you create the future you want. You’ll be at the forefront of some of the world’s leading Microsoft technology. At Velrada you aren’t just working with Microsoft technology - you are creating it. With a culture proudly built around innovation, agility and service excellence, our current team of 250 is spread across all of Australia’s mainland capital cities and a small but growing team in the UK and Ireland. Velrada is more than a job, it’s an experience.

What's on offer being a Velradian;

We do one thing and do it very well! A Microsoft Gold Partner and part of the exclusive Microsoft Inner Circle. We deliver some of the most high profile and exciting projects across multiple industries.
Work on some of the most exciting and challenging projects leveraging all aspects of the Microsoft Eco-System.
Annual retreats with regional and practice-based social activities.
Career planning and ongoing professional development with access to mentorship, structured & flexible training pathways and conferences.
A culture of reward and recognition!
Dedicated People & Engagement Advisors regionally and internationally to promote cross-culture collaboration engagement and support the people within the organisation.
We know family and friends are important to you that is why we run family friendly initiatives and support hybrid working arrangements.
Work with the best in the industry! Many of our people are globally recognised professionals by Microsoft.
We care about culture and like to bring together like-minded, passionate individuals who work hard, have fun along the way and celebrate each other's successes!

What we are looking for:
We are looking for technically astute ICT Business Analysts with the right can-do, positive attitude who want to be part of this success story. Analysts with excellent, demonstrable experience in requirement elicitation, workshop sessions, process mapping and documentation, which complement their exceptional stakeholder management skills. Most of your project work will be on digital transformation projects using Agile/SCRUM methodologies. We encourage applications from those at all skill levels.

What you will do: 


Working across varied digital transformation projects in an Agile/Scrum environment
Focused on delivery of quality outcomes on technical projects as a business analyst
Manage high level stakeholders and vendors, grow client relationships
Run workshops, requirements analysis and requirements gathering
Documentation and reporting with consistent quality outputs
Business process re-engineering, process improvement and process management
Creating and amending Business and technical documentation
Own and manage a variety of tasks, plans and projects
Be self-sufficient with good initiative and problem-solving skills
UAT activities


What we need you to be:


Delivery & outcome focused with experience of working across a variety of Digital Transformation projects
Technically astute with a good understanding of both technology and business analysis
Able to identify business requirements quickly & efficiently.
A self-starter.
Adaptable, with strong problem-solving skills and the ability to learn new tasks and concepts quickly
Influential to internal and external stakeholders, with excellent written and verbal communication skills
Comfortable articulating and presenting complex concepts clearly and concisely
Well-versed in documenting technical requirements
Relevant or recent experience in Agile/Scrum methodology, or certified in the same
Degree educated with a passion for learning and growth

OceanaGold are seeking a suitably qualified and highly motivated Manage IT Application Projects​​​​​​ to ensure and support a successful delivery through structured leadership, coordination of resources, developing and maintaining strong relationships with technical.

Key tasks and responsibilities:

• Lead a zero harm workplace and mind set.
• Develop and maintain Project Management artefacts inc, project schedules, status reports, action/issue/risk logs, communications plans etc.
• Identify and manage project risks and issues and escalate as required.
• Manage project scope, activities, resources, deliverables, and timelines.
• Build close relationships with OceanaGold teams and vendors.
• Develop project documentation for handover to support.
• Ensure projects meet IT governance and security requirements.
• Regularly report on project status, progress, activities, and risk
• Provide systems and business analysis capability to review project design and deliverables.
• Provide Project Management support and guidance to team members.
• Develop long term partnerships with business partners, vendors and employee groups.
• Build a constructive workforce culture. Lead by example. Ensure fit within the company culture direction.
• Develop a collaborative team like culture across time-zones to improve operational and project success.
• Develop effective mitigation strategies to ensure project timelines and quality standards are met

• A senior member of the team leading Visa’s partnership with NAB, your extensive knowledge of payments combined with your commercial acumen, sales ability, and excellent communication and influencing skills will ensure strong revenue and profitability growth for Visa’s NAB partnership.
• You are an energetic high achiever who will be expected to effectively consult with, and positively influence, key executive stakeholders at NAB to grow their business through implementing Visa solutions and driving consistent strong performance of NAB’s Visa issuing portfolios.
• You have a passion for innovation and will manage complex organization structures to affect new business opportunities and assist NAB in solving its business challenges and customer pain points.
• You are a clear thinker who has the ability and proven track record to solve complex issues. Your analytics and business modelling skills along with your passion for the client and the payments industry more broadly will ensure you propose business solutions that are well-researched and grounded in NAB’s strategic priorities and overall business plans.
• You will readily and expertly develop strong relationships with important stakeholders at NAB and within Visa to build a trust platform for you, the team and Visa’s business. 
• You will support the development of, and implement against, a strategic annual account plan.
• You will be driven to achieve objectives and key results such as Net Revenue, Sales and NPS while ensuring that NAB adopts Visa’s solutions and services.
• Your passion, commercial acumen, team spirit and ability to lead and execute will place you well for this opportunity.
• As a senior member of a NAB partnership team, reporting to the Head of the NAB Partnership, you will role model strategic and excellent client and sales management, as well as Visa’s Leadership Principles.

Responsibilities

• Develop, execute and achieve client plan objectives with specific client product, service, revenue and volume targets
• Development and execution of business strategies and business plans end-to-end
• Execution and overall governance management of initiatives that deliver revenue and profitability for Visa
• Establish and grow meaningful and constructive relationships with key client contacts
• Influence client preference for Visa through business solutions, Visa assets and Visa services
• Lead internal Visa support areas in response to specific clients requests and ensure delivery of risk, marketing, product, operations and innovation support
• Co-ordinate and present regular business and industry updates
• Support positive Client Satisfaction (NPS) results
• Develop individual business case justification for investment decisions and propose to both Country and Regional Management for approval.
• Become a trusted advisor to your key NAB contacts and foster a deep relationship which translates into sales results and delivers tangible value to the NAB and Visa partnership
• Foster an inclusive and collaborative high-achieving team culture (within the NAB and wider AUNZSP team)

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 3 set days a week (Tuesday, Wednesday and Thursday), with a general guidepost of being in the office 50% or more of the time based on business and client needs.

Turner & Townsend will give you the opportunity to work with world class clients on cutting edge projects and to build a successful career with a company that will offer the highest levels of support at every stage.

In our Project Management roles, your duties are:

• Lead and manage complex projects and programs as the key client interface
• Developing working relationships, problem solving and driving projects to successful completion
• Managing the design process to achieve the client's requirements and manage expectations
• Reviewing project plans and specifications, scheduling, costs saving measures, discrepancies, potential construction problems, etc.
• Managing project safety and environmental requirements
• Managing project timelines, risks and reporting
• Managing project budgets and advising on options to keep budget on track
• Chairing project/site meetings with clients, consultants and contractors 
• Being engaged with marketing and business development initiatives

Want to bring ideas to life?

You’re in the right place. If you’re looking for a fresh challenge, why choose Aurecon? It comes down to one, crucial question. What kind of world do you want to create for the next generation? Truth is, the decisions being made right now will determine the future of everything – from the local community to the entire planet. One of those decisions is: who do you decide to work for?

How will your ideas contribute to shaping what’s next?

We are looking for a Business Partner for the Quality and Assurance team to support the business within Victoria and South Australia and be based in Melbourne.

Your role will include:

• Support the business in driving its quality strategy, programmes, processes, and obligations.
• Promote quality performance improvement and achievement of management system objectives and key performance indicators.
• Undertake internal and second-party quality audits as well as attending and supporting third-party audits (e.g., ISO 9001,14001, 27001 and 45001)
• Upskill and train employees in the use of the quality management system through coaching and mentoring.

How will your future be shaped by us?

Joining Aurecon means you’ll be at the award-winning edge of innovation and sustainability. AFR ranked us Top 5 among sustainability leaders and Top 3 of all innovative companies in professional services. One Consult awarded us an innovative design award. Plus, we were Consult Australia’s large firm of the year.

You really can bring your whole self to work and be confident your voice will be heard. We don’t just claim we’re inclusive and innovative, as proven by the independent awards and accreditations we’ve gained. We’ve been recognised for our innovation culture, gender equality and our LGBTI+ inclusion. Plus, we have a robust Reconciliation Action Plan – our fourth edition since 2014.

On a personal level you’ll have access to flexible work hours, remote work, working holidays, part-time and job share options. You’ll continue to grow, thanks to learning and development opportunities that further your eminence, leadership, and professional accreditations. Outside of work, you’ll be further supported with competitive paid parental leave, cultural public holiday swaps, plus wellbeing support programmes.

What are we looking for from you?

You’ll have a genuine passion for re-imagining problems and continuous learning to help shape the future.

We value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life.

As well as experience in a similar role. Specifically:

• A background in Quality Management Systems within a professional consultancy environment
• Lead management system auditor qualifications.
• A strong implementation and delivery focus with a strategic outlook
• Strong interpersonal and intercultural skills
• Attention to detail and strong analytical skills.
• Excellent written and verbal communication skills

Who is Aurecon?

Aurecon’s strength has always been our people. It’s our people who build our shared purpose and bring ideas to life. It’s our people who imagine and co-create with our clients a better future for people and the planet. Of course, you’ll probably know lots of our award-winning projects. The new Allianz Stadium in Sydney? That was us. Tāmaki Regeneration in Auckland? That was us too. And the Tseung Kwan O Interchange in Hong Kong? You guessed it, us. So, when you join us, you’ll be joining a community working together to tackle some of the world’s most complex challenges.

Ready to bring ideas to life?

Then please apply. Remember, it’s you and how you bring ideas to life which are important. Your background, unique needs and individuality will be valued. Visit our website to learn more at www.aurecongroup.com or you can apply right now at

About the role

We are looking for someone to deliver and conduct Sarbanes-Oxley (SOX) Compliance tests for the MedHealth Group on a monthly and quarterly basis to assess financial reporting controls and procedures.

Some of what you’ll be doing

• Implement processes to support the delivery of Sarbanes-Oxley (SOX) Compliance tests on a fortnightly, monthly and quarterly basis
• Ensure Sarbanes-Oxley (SOX) Compliance tests are carried out within set timeframes as per MedHealth processes and procedures
• Liaise with relevant stakeholders to gather appropriate information to support testing
• Reporting and monitoring of non-conformances, working with the relevant business units to ensure timely corrective action
• Provide testing feedback and work with business units to ensure identified areas for improvement are addressed and actioned
• Assist with the development and implementation of new processes to ensure compliance standards  
• Review and support the development of internal policies and procedures to ensure compliance with relevant standards
• Actively identify opportunities for continuous improvement
• Maintain a customer focus at all times and a commitment to deliver service excellence

Turner & Townsend will give you the opportunity to work with world class clients on cutting edge projects and to build a successful career with a company that will offer the highest levels of support at every stage.

We are looking for someone who is driven to make a difference and who has the integrity to do so in an inclusive and collaborative way. We are looking for someone with knowledge and experience of established project delivery frameworks, and who has the vision and desire to challenge these established ways of working in order to bring about better outcomes for our clients and our teams.

As an effective Project Director, you will have demonstrable experience in:

• Leading and managing large scale construction projects and programs as the key client interface
• Leading the development phase of projects (schematic design, detailed design up to funding approval)
• Leading the delivery phase of projects from procurement through to successful completion.
• Managing all aspects of project administration, budgets, timelines, risks and reporting and quality.
• Taking responsibility for stage gate governance throughout the projects lifecycle
• Developing and leveraging industry relationships and preparing strategies from a business generation and project delivery perspective

BE THE DIFFERENCE
At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. Every one of our people has an important part role to play. To make a difference and help shape a healthier, better-protected Australia, read on.

The opportunity:

Our Technology team at AIA is growing and to support this growth, we are sourcing a Business Support Officer to provide organisational and administration support to our Technology Leadership and broader employee cohort. No two days will be the same in this role and the successful candidate will have exceptional stakeholder engagement skills and the ability to work in a fast paced and continually changing environment. This opportunity can be based in either Melbourne or Sydney and a Hybrid work model is on offer.

To be successful you will:

• Build positive relationships and trust with key leaders to proactively anticipate their needs and ensure they are prepared and have the required documents in advance of meetings
• Manage business expenses of the CTO and Technology Leadership team
• Manage vendor contracts and payment as required
• Organise travel and accommodation bookings for CTO and Technology Leadership, in line with the AIA Policy
• Assistance and preparation of presentations to support CTO and GM’s
• Events and conference management as required including but not limited to venue, catering and invitations
• Offboard contingent/contract staff/vendor resources according to projects and BAU demands from collaboration with business SME’s, Project Managers and other technology partners
• Recruitment support, including collection and collation of information and documents as required
• Act as a point of contact for various staff requirements in and around the office
• Provide additional administrative support, mail management, calendar management and updating of distribution lists as required
• Engage with Executive Assistants to ensure consistency in support across the organisation and to work on joint projects & events

Successful applications will demonstrate:

• Exceptional organisational skills and the ability to proactively anticipate the needs of key leaders
• Experience in a similar role supporting senior executives and a broader team
• High level communication and customer engagement skills
• Strong attention to detail and the ability to effectively prioritise
• The ability to maintain confidentiality and use appropriate judgement and discretion
• Flexibility in your approach to work and willingness to assist with additional tasks and pivot as required.

Why choose AIA:

We’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills
• Access additional leave days a year to recharge and refresh yourself
• Enjoy wonderful Health and Wellbeing initiatives that support you
• Work with supportive and inclusive managers

​

AIA is different. Are you?

To join an organisation that helps people live better every single day by applying via the link today. Applications close on Wednesday, 13 March 2024!

As an Area HR you are responsible for supporting Sales & Profit by setting and implementing a HR strategy to deliver a Great Customer Experience in line with your Area goals and Country HR focuses. You support the Area to have Great Teams by ensuring the Global Employee Strategy is in place. You make sure that your Area actively works with succession planning, talent and leadership development and structured performance management, based on results, values and leadership. You ensure we offer all employees fair and attractive working conditions and that all employee relation responsibilities, legal requirements and H&M policies are fulfilled to meet the expectations of customers and colleagues. 

This role is based in Melbourne. Together with the area team you support 14 stores across VIC, TAS, SA, WA, and ACT (Area 2).

 

Key responsibilities:

Attract, Recruit & Introduce

• Monitor and analyse your area’s future needs, including staff rotation and expansion for all Store positions. You act and follow up to ensure the Area’s needs are consistently met. 
• Implement, facilitate, and follow up to ensure quality recruitment processes across all Stores in your area.
• Plan, organise and follow-up Introduction Training for all roles in store including both Leadership and Sales Advisors.

Learn & Develop

• Together with the Area Manager you support and ensure Store Managers work with structured performance management for all employees, as well as delivering twice yearly Performance Development Reviews.
• Together with Store Managers and Area Team you follow up the development plans in your Area. 
• You map succession planning for your Stores and actively support Store Managers in developing their teams, ensuring they are working with talent and leadership development. You oversee the Area’s internal talent pipeline and support Country organisation talent needs.
• You monitor and analyse your area’s training needs, and organise and facilitate training together with Support Office HR.

Attractive work environment

• You ensure working conditions comply with local legislation and H&M standards. 
• You implement and follow up Global H&M policies. 
• You act as a neutral escalation point for employees and coach Store Management and Area Teams to prevent and resolve employee-related issue.