As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.     

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual  
• Merchandisers you take action to maximise sales. 
• Drive Hello Member program in line with country goals
• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  
• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 
• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 
• Actively work with a talent pipeline in your department to support the business and store needs. 

As our Business Development Manager, you will seek out new business opportunities within the Corporate sector, driving revenue with your exceptional expertise.

You will develop and nurture strong, sophisticated relationships with corporate clients, generating high-value leads and securing top-tier business for Pullman & Mercure. Your strategic vision and refined approach will highlight the characteristics of our overall hotel rooms, products and services, driving success through unmatched dedication.

Your responsibilities will include:

• Driving business development and managing accounts within the corporate sector.
• Actively promote the area as a destination to boost business room nights.
• Taking a proactive and innovative approach to acquiring new corporate business.
• Promoting and selling the hotel's products and services, including Food and Beverage.
• Collaborating with the Sales & Marketing department to establish clear, effective systems for managing new business and its implementation.
• Maximizing long-term returns for the hotel from both new and existing accounts.
• Working with operational departments to implement systems that ensure outstanding customer service and encourage repeat business from managed accounts.
• Partnering with the Marketing team to achieve the hotel's overall strategic goals.

As an experienced Business Development Manager, you will join our renowned team and elevate our brands to new heights. In this role, you will pursue new business opportunities specifically focusing on MICE, driving revenue with exceptional expertise.

You will build and maintain strong, sophisticated relationships with MICE clients, generating high-value leads and securing elite business to Conference & Events. Your strategic vision and refined approach will exemplify the sophistication that defines our esteemed Conference & Events spaces, creating success through incomparable dedication.

Your duties will include:

• Business development and account management within the MICE sector.
• Forward and innovative approach to seeking new MICE business.
• Proactively selling Pullman & Mercure Conference & Events products and services.
• Work with the Sales & Marketing department to ensure simple clear systems are in place to successfully manage the sale and implementation of any new business.
• Ensure the best possible return for the hotel long term from these new and existing accounts.
• Work with the operational departments to ensure clear systems in place to achieve excellence in customer service and repeat business from managed accounts.
• Work with the Marketing team to ensure the overall strategies of the hotel are achieved.

The Regional Manager is accountable for the management and oversight of service providers within the Country Network that consists of contracted and subcontracted entities, the network functions 24 hours a day, seven days per week. 
 

The position demands a high level of strategic, commercial and people leadership skills, negotiation and influencing capability, attention to detail and a desire to drive continuous improvement, all whilst safely and efficiently mobilising a large and diverse field based workforce. 
 

Within this context, the Regional Manager will drive the future vision for the network to ensure the NRMA can continue to maintain service continuity, coverage and sustainability, whilst delivering a high customer experience. 

This role will drive continuous improvement and ensure that our Customer engagement remains aligned with our aspiration to be the number one provider of Roadside Assistance in the market. 

A car and fuel card are provided for this role as it requires travel out to our country / regional service providers. This role will be covering the north / northwest areas of NSW, so you could be away for a few days at a time as required and accommodation for these trips will be provided.

What You'll Bring 

• Experience delivering outcomes aligned with the Company Values and Culture Playbook 
• Developed written and verbal communication skills 
• High degree of organization and time management 
• Previous leadership experience of a large field workforce 
• Ability to monitor and drive performance improvements and achieve operation targets 
• Pragmatic approach to delivering real world solutions 
• Resilient ability to effectively lead through a transformational landscape 
• Extensive management experience within a customer service environment 
• Combined business and commercial acumen with developed financial skills 
• Exceptional data analytical skills drive strategic planning / thinking 
• Strong negotiation and conflict resolution experience 
• Excellent interpersonal and negotiation skills to work with stakeholders, resolve differences and facilitate decision making 
• A high level communication skills with the ability to deliver messages to both executive and frontline levels confidently 

What's in it for you? 

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 
  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Discounts on all NRMA insurance products including car, home & travel 

At the NRMA, inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve. 

If this sounds like what you have been looking for and you’re ready to really make a difference, we are waiting to hear from you!  

This role is responsible for building key consultant relationships, identifying business opportunities for consultants, and driving and directing the consultant panel to areas of growth to achieve strategic business outcomes. The role involves managing the ongoing support and retention of Next Health consultants, supporting marketing and promotional initiatives and attend conferences, seminars, industry events, to network with existing and prospective consultants.

Ready to take the next step in your retail leadership career? As an Assistant Store Manager at ALDI, take charge of daily operations, driving sales, and inspiring your team to be their best.

As a member of the leadership team in store, you support the Store Manager in all areas of running a multi-million-dollar business. From motivating team members to rostering and reporting, you’ll be part of an exceptional team that delivers extraordinarily efficient service to our customers.

As an Assistant Store Manager you’ll:

• Help to develop the next generation of leaders in our stores by training and coaching team members to be their best
• Keep your store looking top-notch, upholding the highest standards of safety and cleanliness
• Manage our stock, keeping an eye on inventory, and minimising losses
• Work alongside your team on registers, filling shelves and merchandising special buys
• Identify opportunities for improvement - we love a good idea!
• Ensure our stores run smoothly, helping to keep our customers Australia’s most satisfied . There’s nothing like the satisfaction of a job well done!
• Step up and run the store whilst the Store Manager is on leave.

Education Perfect offers a suite of products designed to empower educators and amplify their impact in the classroom. We aim to enable teachers to personalise learning at scale with a range of powerful learning, assessment, and insights tools, helping them and their students reach their full potential. 

As an EPeep, you’ll work on projects that have a real impact on students' lives and have the freedom, support and resources you need to develop your skills and grow your career.

About the role

Join Education Perfect as a Business Development Manager for Essential Assessment (EA), our K-6 Numeracy and Literacy assessment platform loved by more than 2800+ schools across Australia.

Part of our high-performing EA Sales team, you will develop and manage a sales pipeline, meet sales targets and identify upsell opportunities across your Southern QLD & Northern NSW portfolio of schools. You will work closely with other EA teams to grow brand awareness of Essential Assessment and ensure exceptional customer service and support for both prospective and trialling schools in your territory. Through your efforts, you will enjoy the satisfaction of genuinely helping teachers and supporting the learning of thousands of students. 

Our ideal candidate is based in the Gold Coast or Northern NSW. 

What you will do

• Meet and exceed individual quarterly and annual sales targets
• Identify and close upsell and cross-sell opportunities within your portfolio of schools
• Build strong relationships with key decision-makers and educational departments through in-person visits, phone calls, and online meetings
• Support accurate revenue analysis and forecasting by effectively managing the CRM at every pipeline stage
• Attend local conferences and engage in events to network and promote EA brand recognition in your region
• Share insights from teachers to inform new product developments, content, and marketing campaigns.

About you

• B2B sales experience, preferably in K-6 edtech or educational publishing
• Proven track record of consistently meeting and exceeding sales targets through a mix of hunting and farming sales activities
• A genuine interest in education and a desire to positively impact teachers and learners
• Primary teaching qualification and/or Australian primary teaching experience (desirable)
• Excellent written and verbal communication skills, capable of engaging with school stakeholders and decision-makers at all levels
• A valid driver's licence is required for this role, as you'll spend 50% of your time travelling to meet with schools and build our reputation through face-to-face interactions. (The other 50% will be working from home, with regular opportunities to connect at our EP offices)
• A proactive, positive attitude and an entrepreneurial spirit
• Experience using a CRM to manage pipelines effectively, with a commitment to data hygiene
• Experience with HubSpot, Subskribe, and/or Gong (desirable)

Equitable opportunities, growth, and development lie at the heart of how we work at EP. We understand that not all applicants may possess all the following attributes so if you think you have what it takes, but are not sure you check every box, we would love to still hear from you!

What we offer

• As our team is based globally, we offer both remote and flexible working arrangements
• For our remote workers, a communication allowance towards your monthly internet or phone charges and $1000 towards setting up your home office
• Three extra days of annual leave during our end of year shut down period, parental leave top ups and a community service day
• Wellness allowance to use on anything to support your mental and physical wellness
• EAP with unlimited sessions
• Employee Equity Bonus Plan
• Employee referral program - $2000 when you refer a new team member
• Ongoing professional development, including opportunities to develop your career into other areas of our business and access to EPs Learning Hub 
• EP support groups - Mana Wahine, DEI, Environmental Impact and Wellness Committees
• The opportunity to work within a growing global business with Diversity Works accreditation, Carbon Net Zero BCorp status, Digital Promise certification, and an unwavering commitment to our mission, people, and community

We celebrate individuality, value diversity, and understand that flexible and remote work opportunities enable our team members to work in a way that fosters creativity and inspires individual brilliance. When you work with us, you're not just joining a company - you're joining a team united by the desire to make a difference.

In line with the 2030 growth strategy lead the Viscount Reuse businesses engagement with the key retail accounts including Woolworths, Aldi & Coles in Australia whilst also supporting the work underway by the NZ VFCC business with Foodstuffs.

Key Responsibilities will be:

• To lead and drive best in class retail engagement across the Viscount reuse business
• Develop multi-level customer account plans ensuring regular engagement is sequenced across the year for all the key supermarket retail accounts.
• Ensuring all retail contracts are being executed in line with agreement requirements
• Regularly reporting progress against targets for both revenue and key project initiatives
• Working with key internal stakeholders including the sales and category teams ensure detailed plans are developed to deliver in budgeted revenue growth targets
• Working with the general manager of VFCC review the current retail landscape in NZ and develop plans to both protect the current retail accounts but also to expand penetration of new and existing products
• To be a senior member of the sales marketing and innovation team within the Viscount reuse business as well as playing a significant advisory role to the business leadership team.

Your skills & experience:

• Extensive experience in sales/ business development or leadership roles working with large supermarket/retail groups
• Action oriented with strong attention to detail
• Ability to collaborate in order to deliver cross functional business outcomes
• Strong customer orientation and drive to deliver superior customer solutions

The Procurement Manager will lead the daily operational procurement & strategic sourcing across our Asia Pacific manufacturing and Supply Chain footprint. This role drives company-wide sourcing initiatives to achieve the company's goals. 

Some of your main responsibilities will include:

• Build a high performing team & develop team capability
• Develop and execute procurement strategy
• Ensure effective sourcing and category management.
• Manage supplier relationships
• Oversee outsourced services.
• Coordinate with internal stakeholders for seamless production and logistics
• Live and champion workplace health, safety and sustainability standards
• Maintain quality standards and regulatory compliance

Who is Transmax?

Transmax is a SaaS transport solutions provider of the ITS platform, STREAMS. We exist to improve people’s quality of life and helps move millions of commuters around Australian road networks every day. We partner with customers to deliver creative solutions that optimise transport networks and support safer and more reliable road journeys.

It’s an exciting time in our history as we modernise our core STREAMS product and work with customers to enable the future of mobility.

About the role:

Transmax has grown significantly over the last 2 years, and we are not slowing down! We’re in the next exciting stage of our growth phase which is why we are now recruiting for a Release Product Manager.

The role of Release Product Manager is to be product focused, rather than project focused, and act as the point of reference for all major and minor software releases. You will coordinate scheduling, planning, stabilisation, packaging, and the release to Professional Services, of software which may consist of multiple projects or programmes of work.

Your day-to-day will include:

• Plan and manage Major Releases, Minor Releases and Critical on Demand Updates.
• Develop and maintain release schedules using input from Product Managers, Project Managers, Deployment Managers.
• Regularly report progress and develop Release Checklists ensuring all necessary tasks including quality and testing are met against release deadlines.
• Manage the creation of release documentation to accompany all packaged releases and facilitate handover of releases to appropriate Product teams.
• Continually work towards making and documenting improvements to the release process.
• Keep up to date with new methodologies and tools for software release and configuration management.
• Provide supporting scrum product owner assistance to the Senior Product Manager.

You will be a degree qualified professional Engineering, Information Technology (or equivalent, proven experience in the field of business and systems integration) and be experienced working within a software-as-a-service product environment.

A natural team player you will display excellent communication skills as well as demonstrable ability to work collaboratively in a team environment across Agile based Scrum teams.

Your toolkit for success:

• Exposure to working in project delivery roles including experience working with closely with customers.
• Demonstrable understanding of software development lifecycle.
• Experience working within teams comprising of project managers, software developers, systems and infrastructure engineers and technical support staff.
• Ideally experience with a combination of the following; Confluence, Jira, Git, Microsoft Office, with emphasis on Word, Excel, Project and related collaborative document management using SharePoint.
• Experience with Intelligent Traffic System (ITS) industry experience would be highly advantageous but not essential. 

What does Transmax offer?

We offer:

• A competitive salary
• A high-trust, high-empowering, openly supportive working environment & culture
• WFH options (2 days in office per week)
• Uncapped training budgets to support your career development
• Employee Assistance Program with access up to 12 sessions
• Great EPPL scheme
• A recently renovated office in Milton (with some pretty great views, if you ask us)
• Corporate private health discounts through Bupa
• Flexible working hours & arrangements (the right to disconnect & enjoy life!)
• Lots of support for your career plans and advancement
• An environment where you’re encouraged to succeed.
  

With our culture of recognition, career development, and a supportive and stimulating and satisfying work environment - your next career chapter is waiting for you at Transmax.

If you’re interested in pursuing this opportunity, please apply by submitting your CV and a brief cover letter outlining your experience and suitability for the role. We would love to hear from you!

Successful applicants will be subject to a National Criminal History Check and a Qualification check.
Applicants must hold full working rights within Australia.
We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Responsibilities:

• Manage all engineering and technical aspects of investment projects, ensuring accuracy, quality, and compliance with regulations.
• Plan, schedule, resource, and oversee projects, collaborating with local engineers, the Regional Engineering team, and the Head of Operations.
• Support Australian factories with production technology, processes, and equipment management, including FAT and SAT.
• Lead vendor qualification for process equipment and manage the CAPEX plan for Sika Australia.

Key Duties:

• Provide monthly reports and present updates at Engineering Meetings.
• Implement APAC Operations guidelines and develop regional engineering activities.
• Improve production efficiency through new process technology and collaborate with maintenance to reduce equipment downtime.
• Monitor Overall Equipment Effectiveness (OEE) and train maintenance and production staff.
• Conduct feasibility studies and apply various analyses (risk, HAZOP, cost-benefit, FMEAs) for investment projects.
• Recommend and implement plant equipment/system improvements, and advise on budget items for expansions.
• Support project management with FAT, SAT, and production line start-up.
• Execute engineering work per standard rules, ensuring compliance with codes, QA/QC policies, and performance standards.
• Collaborate with R&D on formulations, processes, and raw material costing.
• Coordinate and evaluate new processes, equipment, projects, and technologies.
• Participate in CAPEX project master planning and budget planning.
• Perform additional duties as assigned.

CARS24 is a global used vehicle e-commerce platform with over US$1billion in sales. The company originates in India, where it is the largest player in used vehicles, 10X the size of the next competitor. Australia, along with Dubai, are the  priority markets. Join the business that's changing the way Australians buy and sell cars! High volume business with huge growth opportunities!

Just imagine a truly Amazon-like experience where you can search, purchase, get financing and arrange delivery fully online. The car shows up at your doorstep to either love or return at no cost. Every car passes a 300 point inspection report and comes with a 6 month warranty. We own our cars, which allows us to guarantee quality. Our #1 goal is to deliver exceptional customer experience. Let's make buying cars a truly joyous and painless experience. This becomes possible due to one of a kind reconditioning facility that is built for scale and quality.

About the role:

As our Brisbane Workshop Manager your main goal is to successfully operate and deliver a world class car refurbishment facility. This amazing opportunity sees you run an end to end reconditioning facility inclusive of Mechanical, Roadworthy, Paint shop, PDR, Detailing and Photography.. This includes top quality equipment - brand new hoists, detailing equipment, photobooth and Paint booth setup.

You will pioneer the future of used car repair, leveraging the latest technologies and management techniques to build a collaborative culture that delivers best in class efficiencies from the workshop. 

You will report to the Brisbane Head of Refurbishment and work closely with the broader management team.

Responsibilities include:

• Successfully manage a large multi brand used car workshop – currently operating at 200 cars per month, but sized to deliver 300 used cars per month 
• Owning core KPIs for Brisbane: Cost of reconditioning, number of cars prepared monthly, quality metrics
• Manage end to end operations of the workshop
• Work with the Head of Refurbishment to develop and grow a leadership team as we scale our operations
• Be a member of our Brisbane operations leadership team

• A reputation for being one of the best Operations Managers in Brisbane with the stats to back it up
• Someone who can get his hands dirty in the details, run large effective teams and lead by example
• 6+ years of experience across industries and leading teams. Experience of running an automotive workshop would be a big bonus
• Strong acumen to understand the customer pulse - what does the market want and how much to recondition cars to ensure maximum customer satisfaction without blowing out costs
• A passion that extends beyond operational work - you will own the end to end process. A keen eye for detail is crucial to keep the production line moving
• An ability to think outside the box, we pride ourselves on bringing new ideas and technologies in to the game
• An ability to build a collaborative culture that isn’t bound by ‘how it is done elsewhere’ - we will employ new technology to assist our operations and be constantly implementing the team’s ideas to improve how we operate
• Solid financial acumen as it relates to the running of a large workshop facility
• A personal mindset that anything is possible with the right people, innovation, technology and process
• Excellent ability to collaborate and apply a cross-functional mindset

• Excellent salary package commensurate with experience and expertise
• Great Employee Benefits
• 6months Parental Leave
• Employee Assist Program
• Excellent working conditions and culture
• Ground-up opportunity: play a role in shaping the strategic direction of the market, changing the way Australians buy cars
• Amazing people & network. You are not alone - we keep standards high for anyone who joins us here. We also have access to an amazing list of advisors and investors that we actively engage.

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (Your Why)

We have an exciting role supporting our wider Products Services Team as an Associate Accounts Manager.

As an Associate Account Manager your role will be to support the team in maximising revenue from one or a small number of client accounts in order to achieve agreed revenue targets and sales quotas. This role is required to ensure complete customer satisfaction when dealing with their allocated accounts.

What You’ll Do:

• Assisting in formulating, implementing and managing strategic business plans regarding one or a small number of client accounts to achieve sales revenue and sales quota targets.
• Supporting the team as they liaise with clients to determine their present and future needs and proposing suitable products, services and upgrades in order to maintain and grow revenue for the organisation.
• Acting as the main interface between the client and the organisation to ensure an optimal level of service is always provided and continually seek the opportunity to participate in clients' strategic business planning processes.
• Supporting the team in conducting product demonstrations (where applicable) and coordinating the preparation of sales proposals, tenders/bids, contracts and Account Management plans.

What You’ll Bring:

• Strong understanding of Account Management techniques and disciplines.
• Extensive experience and specialist skills in the configuration and maintenance of networking/communications infrastructure, including the ability to support a variety of technologies.
• Ability to manage complex issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends
• Specialised product and industry knowledge.
• Excellent communication skills, both written and verbal

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

 We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

The client is seeking to identify suitable Candidates to perform the role of Project Manager to help the agency monitor project schedules and budgets, prepare progress reports, and liaise with key stakeholders.

Project Managers support the delivery of the agency’s projects. They play a role in managing straightforward projects, developing, and maintaining relationships with internal and external stakeholders and provide specialist advice to ensure the consistent delivery of project outputs. The level of Security Clearance required for a Role will be confirmed at the time of Contract.

Estimated start date  immediate

Initial contract duration  28 Feb 2025

Extension term 12 months

Working arrangements The candidate will be required to attend and undertake their work at a Services Australia office in Adelaide, Brisbane, Canberra or Melbourne for a minimum of 3 days per week.

Security clearance Must be Australian Citizen with the ability to obtain Baseline

Candidates that are suitable to perform Senior Project Manager (EL2)

Main Duties may include, but not limited to, some or all of the following:

• manage, lead and deliver projects that may have an agency wide impact
• develop, implement and evaluate project plans and schedules in accordance with the agency’s project management framework and consider project interdependencies
• collaborate with staff in immediate work area and with internal and external stakeholders
• oversee project design, governance arrangements and operational integration
• ensure project deliverables and milestones are met on time and within budget
• lead strategic planning for longer term project initiatives
• provide high level strategic advice and feedback to stakeholders and the agency's executive
• research, review and evaluate projects within a section or specialist area
• report on project objectives and outputs for presentation to the executive, and oversee ongoing project reporting
• oversee, review and advise on written material including business cases, plans, reports, executive and ministerial briefs and corporate documentation
• plan, manage and monitor financial budgets and oversee the management of contracts, procurement, resources and expenditure
• identify, assess, manage, escalate, report and monitor project risks, issues and benefits, including developing treatment strategies
• analyse project performance and oversee quality management to ensure that project deliverables are fit for purpose and meet client needs
• drive innovation, manage and lead change, and actively contribute to and implement the agency’s strategic direction
• engage, negotiate and manage key strategic stakeholder relationships to deliver projects and respond to changes in needs and expectations
• represent and negotiate on behalf of the agency to advance the agency's interests at external, cross-agency, inter-jurisdictional and other forums

Main skills/attributes:

Skills for the Information Age (SFIA) required:

• Project management PRMG - Level 6

• Organisational change management CIPM - Level 6

• Quality management QUMG - Level 5

• Requirements definition and management REQM - Level 5

• Stakeholder relationship management RLMT – Level 5

• Measurement MEAS - Level 5 • Resourcing RESC - Level 4

Ability to:

• Apply knowledge and skills in project and program management frameworks
• Understand the audience and context, anticipate responses and effectively tailor communication and communication styles
• Develop and manage key strategic stakeholder relationships
• Demonstrate personal resilience and apply well developed influencing, negotiation, conflict resolution and mediation skills
• Demonstrate highly developed strategic planning skills to determine work priorities and deliver business outcomes
• Make balanced decisions using professional judgement, risk evaluation and in the context of ambiguity and a changing environment

Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team.  Headquartered in Auckland, New Zealand, with team members in the United Kingdom, United States, and Australia, we are dedicated to helping thousands of lawyers worldwide run highly successful legal practices.

Based in Brisbane you will have proven experience in the legal or accounting industries. You will be a strategic and supportive partner for our customers in this opportunity. As a tenacious and empathetic expert, you will proactively engage in the day-to-day management of your accounts, including strategic account planning and customer success issue resolution.

Reporting to the Manager of Customer Success, you will be responsible for developing and maintaining existing and new customer relationships while leading the customer to full adoption of our product. We are looking for someone who is customer focused, social, and analytical.  You will possess an aptitude for learning and using new software and be someone who can communicate clearly and effectively. This is a chance to make an impact in a successful cloud-based technology business.

This is a great opportunity for someone with great get-up-and-go and fantastic customer skills to join a tech company

What you will do:

As a Customer Success Manager, you will play a pivotal role in ensuring the success and satisfaction of our valued customers. Your responsibilities encompass a broad spectrum of activities aimed at building enduring relationships, addressing critical issues, and maximising the value of Actionstep's services.

Here's how you'll make an impact:

Relationship Building and Issue Resolution: Build enduring customer relationships by resolving issues promptly and tailoring solutions to their needs.

Primary Interface and Ambassador: Act as the main contact point to manage critical situations and educate customers on Actionstep's capabilities for effective usage.

Risk Management and Proactive Retention: Evaluate customer risk, proactively preventing dissatisfaction, and driving retention throughout their lifecycle.

Autonomous Account Management and Advocacy: Independently drive accounts while advocating for customers and reporting feedback to stakeholders.

Customer Engagement and Product Updates: Conduct regular in-person meetings, prioritize customer requests, and communicate updates for an exceptional experience.

Advocacy Development and Best Practices: Establish advocacy relationships with key customers, sharing best practices to enhance processes continually.

Strategy Alignment and Revenue Management: Align with customer strategy, conduct business reviews, and manage revenue through retention, renewal, and product adoption.

The KPIs you will own:

• CSAT (Customer Satisfaction) for Customer Success interaction
• Increase of NPS (Net Promoter Score) (owned with the Customer Team Organization)
• Customer churn percentage (owned by the Customer Success Organization)
• CHS (Customer Health Score)

Who you are:

Compassionate: you can mediate, counsel, and empathize with both internal and external teams to ensure customer expectations are managed while validating different experiences.

Curious: you want to find the answers and will work all the angles to get it done. You go above and beyond with in-depth research and evaluation to solve complex problems.

Principled: you build credibility and trust by understanding and addressing customer requirements.

Results-focused: you like to check things off your list and have a bias for action, using your decision-making prowess to make decisions quickly and solve problems.

Detail-oriented: you zoom in on the important facts and connect the dots between seemingly unrelated items.

Collaborative: you thrive when sharing ideas and connecting with the right people to find solutions

Cool under pressure: you know how to focus and keep your eye on the results.

What you will bring:

• Accounting / trust accounting knowledge
• Exposure to the legal industry (working with lawyers and law firms)
• A strong understanding of technical vernacular in order to effectively communicate with customers and internal teams.
• Experience working with Microsoft Teams, Churn Zero, Fresh Desk, Zoom, Azure
• 2+ years of experience in a Customer Success, Consulting or Sales related field
• Confident, high energy, self-motivated and a true team player
• Creative thinker, strategic and proactive
• Ability to effectively communicate through all mediums (virtual, verbal, listening, written).
• Strong aptitude for technical software products
• Ability to build credibility and trust by understanding and addressing customer requirements
• Proven track record of sustaining & growing complex relationships
• Proven ability in customer retention, presentation skills, and ability to work independently to deliver customer success.
• Exceptional client management and communications skills
• Experience working with senior and executive level customer contacts

We offer a fantastic and inspirational working environment!

• Flexible working.

• We are a team, we trust each other and we believe our best work happens when life & work is in good balance.

• Wear what you like to work.

• Unlimited Annual Leave

• Take your birthday off.

• Socials and team building events, remote and in person.

• Relaxed and friendly team.

• Fantastic training and development opportunities.

About the opportunity:

We are looking for an Irrigation Manager to oversee the delivery of irrigation across the Fitzroy Macadamia developments in Gogango, Queensland (65km SW of Rockhampton). This role coordinates and oversees the delivery of irrigation requirements across the macadamia developments in the Fitzroy River region. You will provide irrigation expertise supporting the irrigation system design and installation.

Key Responsibilities:

Reporting to the Area Manager - Fitzroy Macadamia Operations, you will be responsible for:

• Providing irrigation expertise with the irrigation systems design and installation.
• Monitor water account balances and requirements from various users.
• Program, manage and control automation systems.
• Provide guidance to orchard managers on irrigation requirements.
• Be a role model by demonstrating precise and safe work behaviours and reinforcing policies and procedures.
• Coordinate delivery of water via suppliers and infrastructure to users as required.
• Maintain effective working relationships.
• Identify the training needs of workers.

• You will hold a C class drivers’ license (essential).
• Experience in operation and management of pressurised irrigation systems.
• Experience with irrigation automation.
• Experience with tree crops.
• Project management experience.
• Strong verbal and written communication skills.
• Excellent attention to detail.
• Strong organisation and time management skills.

• Competitive annual salary up to $110,000 p.a., dependent on experience and qualifications.
• Eligibility to participate in the company’s group salary continuance, group life insurance plan and annual bonus scheme.

How to Apply:

Please submit a covering letter addressing the requirements mentioned above and your resume via our website by 28 June 2024. Please note that candidates may be evaluated before the closing date.

About Rural Funds Management:

Rural Funds Management (RFM) is an industry leader managing approximately $2.3 billion in agricultural assets on behalf of retail and institutional investors, including the ASX-listed Rural Funds Group (RFF). We have over 27 years' experience owning, developing, and operating farms in most Australian states. 
At RFM, our culture is built on the core principle of 'Managing good assets with good people.' We believe in being precise, offering variety, rewarding effort, and providing a friendly workplace. 

Joining RFM means becoming part of a dedicated team of over 240 professionals, including fund managers, finance experts, horticulturists, agronomists, and farm managers. Whether you are seeking a corporate or operational role, RFM has a place for individuals who are passionate about agriculture and finance.

The Business Development Manager for Queensland plays a pivotal role in Utemaster's expansion into the Queensland market. This position involves establishing and cultivating new business through proactive sales efforts, with a focus on automotive dealerships. 

The successful candidate will be articulate and polished in presentation, embodying energy and empathy in their interactions. Operating autonomously, they will drive the sales function to achieve sustainable growth, demonstrating tenacity as a new business hunter while also nurturing existing relationships with care and diligence. Relentless follow-up and a commitment to living our company values are integral to this role's success.

About the Company:

Utemaster Australia designs, manufactures, and distributes market-leading ute accessories nationwide. Their products, available through car dealers and 4x4 stores, come with a 3-year warranty through an extensive network. 

Dedicated to helping people get things done and enjoy life's adventures, Utemaster focuses on reducing business running costs and maximizing productive hours. Their range ensures users spend less time searching for and loading gear, while maintaining an attractive and professional appearance for their utilities.

KEY RESPONSIBILITIES:

• Secure new business by engaging with automotive dealerships and resellers.
• Establish and maintain strong relationships with dealers and resellers in the Queensland territory.
• Conduct a minimum of three days per week on the road, with the remaining time working from home office.
• Utilise Netsuite CRM to manage customer relationships and sales activities.
• Prepare and deliver presentations on Utemaster products and services.
• Attend industry events and trade shows to promote Utemaster products.
• Provide regular sales reports and updates to the Australian Sales Manager.
• Meet and exceed sales targets and objectives.
• Participate in a comprehensive onboarding process, including training on products, internal systems, and company processes.

QUALIFICATIONS:

• Proven track record in business development or sales, preferably in the automotive industry.
• Experience with Netsuite CRM is beneficial.
• Strong understanding of sales processes and strategies.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Strong organizational skills and attention to detail.
• Ability to build and maintain strong relationships with clients.
• Results-driven with a focus on achieving sales targets.

What We Offer:

• Exciting opportunity to make your mark, and take ownership of the sales and growth functions, while working with a supportive management team.
• Innovative culture & growth-focused team,
• Security of a well-respected stable business in a growth industry
• Work directly with the Sales Director to set sales strategy and growth targets,
• Incentive & Recognition program
• Ongoing professional development tailored to you, earn and learn! Access to coaching and development, from some of the industry’s top performers
• Opportunities to travel Australia-wide and New Zealand.
• Vehicle and tools of the trade

Hello!

Thank you for showing interest in our role at Fundd. We are a young finance broking business and our staff work wherever they like. Whether it's at home, in a co-working space, or even at the beach, we believe in promoting a healthy work-life balance for our team members.

At Fundd, we distinguish ourselves from our competitors by fostering a culture of adventure and individual freedom. Our team shares similar values and interests, creating a cohesive and vibrant working environment. We specialize in various lending areas, including home loans, asset finance, personal loans, as well as commercial and development lending. Ongoing training is provided to ensure our team is up-to-date with the latest industry knowledge.

As a socially conscious organization, we actively contribute to the betterment of our society by supporting organizations and individuals in need. Making a positive impact is an integral part of our company ethos.

The role of Client Services Manager/Mortgage Broking Assistant is a dynamic blend of customer service and loan processing. You will be the main point of contact for our clients and work closely with brokers to find suitable lending solutions. With different clients and lenders having unique requirements and guidelines, the role offers constant learning opportunities in the ever-changing finance industry.

Whether you are new to the finance industry and looking to enter the field or have prior experience, this role is designed to suit individuals with a passion for finance and a drive to excel.

**IF YOU WANT TO STAND OUT FROM EVERYONE ELSE, SEND A 5 MINUTE VIDEO ANSWERINGS THESE QUESTIONS**

1. Can you walk me through your background and experience that makes you well-suited for this role?

2. What motivates you, and how do you approach setbacks or challenges in your work?

3. Can you describe a time when you had to work collaboratively in a team environment? What was your approach, and what did you learn from that experience?

4. How do you prioritize and manage multiple tasks or deadlines? Can you give me a specific example?

5. Why are you interested in this role and our organization? What excites you most about potentially joining our team?

Send to [email protected]

NOTES:

• Candidates will be required to complete an aptitude test as part of the selection process.
• This is a permanent position available as either part-time or full-time, depending on the applicant's preference.
• Salary range: $52,000 - $65,000 + Super + Bonus

• Proven experience in client services or mortgage broking, preferably in a remote work environment.
• A Bachelor's degree in finance, business administration, or a related field is desirable however not mandatory.
• Excellent communication and interpersonal skills with a confident phone manner.
• Strong problem-solving abilities and creative thinking skills.
• High level of self-discipline and ability to work independently.
• Proficiency in Microsoft Office and other relevant software applications.
• Familiarity with the Australian mortgage market and regulations.
• Passionate about helping clients achieve their financial goals.

• The flexibility of works hours and location
• Awesome culture and work/life balance while still working on daily challenges
• Young and exciting business with a like-minded growing team
• Ability to grow your personal knowledge base and experience
• You’ll be remunerated well for good work
• Opportunities for growth and mentorship within the business and industry

Hello!

Thank you for showing interest in our role at Fundd. We are a young finance broking business and our staff work wherever they like. Whether it's at home, in a co-working space, or even at the beach, we believe in promoting a healthy work-life balance for our team members.

At Fundd, we distinguish ourselves from our competitors by fostering a culture of adventure and individual freedom. Our team shares similar values and interests, creating a cohesive and vibrant working environment. We specialize in various lending areas, including home loans, asset finance, personal loans, as well as commercial and development lending. Ongoing training is provided to ensure our team is up-to-date with the latest industry knowledge.

As a socially conscious organization, we actively contribute to the betterment of our society by supporting organizations and individuals in need. Making a positive impact is an integral part of our company ethos.

The role of Client Services Manager/Mortgage Broking Assistant is a dynamic blend of customer service and loan processing. You will be the main point of contact for our clients and work closely with brokers to find suitable lending solutions. With different clients and lenders having unique requirements and guidelines, the role offers constant learning opportunities in the ever-changing finance industry.

Whether you are new to the finance industry and looking to enter the field or have prior experience, this role is designed to suit individuals with a passion for finance and a drive to excel.

**IF YOU WANT TO STAND OUT FROM EVERYONE ELSE, SEND A 5 MINUTE VIDEO ANSWERINGS THESE QUESTIONS**

1. Can you walk me through your background and experience that makes you well-suited for this role?

2. What motivates you, and how do you approach setbacks or challenges in your work?

3. Can you describe a time when you had to work collaboratively in a team environment? What was your approach, and what did you learn from that experience?

4. How do you prioritize and manage multiple tasks or deadlines? Can you give me a specific example?

5. Why are you interested in this role and our organization? What excites you most about potentially joining our team?

Send to [email protected]

NOTES:

• Candidates will be required to complete an aptitude test as part of the selection process.
• This is a permanent position available as either part-time or full-time, depending on the applicant's preference.
• Salary range: $52,000 - $65,000 + Super + Bonus

• Proven experience in client services or mortgage broking, preferably in a remote work environment.
• A Bachelor's degree in finance, business administration, or a related field is desirable however not mandatory.
• Excellent communication and interpersonal skills with a confident phone manner.
• Strong problem-solving abilities and creative thinking skills.
• High level of self-discipline and ability to work independently.
• Proficiency in Microsoft Office and other relevant software applications.
• Familiarity with the Australian mortgage market and regulations.
• Passionate about helping clients achieve their financial goals.

• The flexibility of works hours and location
• Awesome culture and work/life balance while still working on daily challenges
• Young and exciting business with a like-minded growing team
• Ability to grow your personal knowledge base and experience
• You’ll be remunerated well for good work
• Opportunities for growth and mentorship within the business and industry

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (Your Why)  

The Workforce Optimisation team is responsible for several outsourced projects and services for some of our biggest clients in Datacom. We have a bigger purpose—not only are we focused on delivering awesome business outcomes, but we are also thinking, planning, and taking action on revolutionising the technology industry!

The Workforce Planning Manager is responsible for analysing, forecasting, and planning workforce supply and demand, as well as talent needs and gaps, to ensure that an organisation has the right people with the right skills to support its business objectives.

Our offices are based in Adelaide, Melbourne, Sydney, and Brisbane. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. Therefore, we leave it to you and the team you join to figure out what works best! 

Please note that to be successful in this role, you must be an Australian Citizen and be able to obtain a Baseline or NV1 security clearance.

What you’ll do   

The Workforce Planning Manager is responsible for (but not limited to):

• Analysing, implementing, and monitoring workforce planning initiatives to optimise and scale the evolving workforce and long-range plans.
• Collaborating with business leaders, strategic planning, HR, Finance, and other stakeholders across the company to review existing and future workforce needs and to ensure alignment with business objectives and financial goals.
• Collecting, interpreting, and evaluating workforce metrics to provide data-driven insights for internal and external talent pool assessments, headcount reviews, forecasting and business scenario planning, reviewing processes, and monitoring plan effectiveness.
• Lead the development, execution, and communication of the company’s workforce planning roadmap to optimise and scale an evolving global workforce and to create strategic long-range plans.
• Oversee workforce planning initiatives, including headcount metrics analysis, internal and external talent assessments, forecasting, plan roll-out, processes, and controls.
• Selecting, developing, and evaluating personnel to ensure the efficient operation of the function.

We are a pretty agile company. We are keen to respond to customer, technology, and internal stakeholders’ changing requirements, which can mean evolving in our roles to meet those needs. 

What you’ll bring  

• Extensive experience with workforce planning and scheduling in a large complex organisation – Ideally within a Business Process Outsourcing (BPO) environment
• Strong understanding of business requirements with an appreciation of business strategy, forecasting and workforce behaviour
• Ability to work on moderately complex assignments, requiring judgment in resolving issues and making recommendations.
• Assures adherence to budgets, schedules, work plans, and performance requirements
• Ability to interact with a variety of stakeholders and team members across different business units
• Blend of commercial, technical, and consulting skills.
• Strong financial management practices with a clear understanding of the relationship between costs, utilisation, and project revenue
• Establishes and assures adherence to budgets, schedules, work plans, and performance requirement
• Proven analytical and problem-solving skills

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest Information Technology professional services suppliers. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people who give Datacom its unique culture and energy, which you can feel from the moment you meet with us. 

We care about our people and provide a range of perks, such as social events, chill-out spaces, remote working, flexi-hours, and professional development courses. You’ll have the opportunity to learn, develop your career, connect, and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges. You will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone. We take pride in the steps we have taken and continue to take to make our environment fun and friendly and our people feel supported. 

#LI-Hybrid

As the Assistant Restaurant Manager, you’ll be responsible for supporting the daily management of the restaurant. You will be leading the team through busy service periods, crew training, proactively improving guest experience, and supporting inventory and financial management as required.

We appreciate experience comes in many shapes and sizes, what we mean specifically is:

• Experience leading a team within a busy, high volume hospitality environment
• Experience delivering exceptional customer service
• Exceptional communication skills
• Passion for inspiring, leading and developing your team

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Exceptional company culture
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Quarterly bonus scheme
• Free uniform

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation.

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and managed IT services, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. As a Workplace Gender Equality Agency Employee of Choice, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role

As Konica Minolta transforms to provide a holistic range of IT services, we have a very exciting opportunity for a passionate Digital Marketing & Performance Manager, keen to develop their skills within a dynamic and fast- moving landscape, to join our National Marketing team! Reporting to the Chief Marketing Officer, this role will lead the Konica Minolta Digital Marketing Team to develop, socialise and execute the digital marketing strategy, ensuring to deliver on core KPI’s of increasing lead generation, improving customer engagement and driving better cost per acquisition.  

• Develop the short, mid, and long-term digital marketing strategy, informed through use of insights gained through data analytics.
• Evaluate end-to-end customer experience across multiple channels and customer touch points, implementing strategic performance focussed initiatives.
• Manage Digital agencies - communicating briefs, developing strategic approaches towards business needs and ensuring optimisation.
• Drive improvement in Digital channels including email, automation, website, search engine marketing, social media and paid digital advertising.
• Execute webinars and digital event support as required.
• Collaborate with global digital marketing counterparts to share knowledge and ensure alignment with global strategy.
• Coach, mentor and guide the team with their daily tasks while also ensuring their personal development and growth.

Who are we looking for?

• Demonstrated experience in Digital Marketing.
• Preferably with management experience.
• Experience in implementing digital marketing strategies in a B2B sales environment, including marketing automation.
• Experience in website development, optimising landing pages and user funnels.
• Solid knowledge of Google Analytics and other digital/technical platforms.
• Outstanding attention to detail and accuracy.
• Excellent teamwork and leadership skills.
• Strong verbal communication skills.
• Ability to work well under pressure and meet deadlines.

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities

We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you require any adjustments/assistance during the recruitment process, please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe