Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Practice Manager

ARH Baulkham Hills

• Take on a leadership role for a talented team
• Let your passion for pets shine every day
• Be part of our supportive Vet community

An exciting opportunity has opened up as Practice Manager with the Animal Referral Hospital (ARH) in Baulkham Hills on a full-time permanent basis.

The Animal Referral Hospital is a part of Australia’s largest well-established group of specialist veterinary hospitals dedicated to providing the best possible care to our patients, our clients, and our staff.  We offer a wide range of specialist services and provide 24-hour emergency and critical care through our facilities in NSW, ACT, VIC, QLD, and SA. This allows us to provide an exceptional standard of patient care, with access to all the resources, technology & equipment needed for best practice medicine.

About Your New Role

We are looking for an enthusiastic superstar with nursing and HR experience, who is looking to step into a Practice Manager position however doesn’t want to fully move away from the clinical aspects.

• Full-time position
• Managing the day-to-day operations of our clinic, including stock management, people management, rostering and change management 
• Undertaking general nursing tasks
• Leading and developing our team and building a positive team culture
• Monitoring monthly financial performance and team performance, whilst implementing actions to encourage improvement
• Driving our business forward through creating and implementing local marketing initiatives
• Delivering outstanding service and care to all patients and owners

About You

• Industry experience (preferred but not essential)
• Over 3 years of experience in a management position
• Previous experience leading a team
• HR experience with performance monitoring and management
• Strong leadership and team building skills, and the ability to provide coaching for team members and to build a positive culture in your team
• Experience with Rx works (preferred but not essential)
• Strong interpersonal skills
• Willing to learn
• Strong communication and customer service skills
• Good business acumen and organisational skills
• Assertive attitude
• Must be able to work flexible hours

We Offer

This position offers an opportunity to work with some of the best clinicians in their field, in a professional and challenging yet enjoyable workplace. A competitive annual salary plus:

• Leave entitlements - 4 weeks annual leave, personal/sick leave, carers leave
• Continuing Professional education opportunities
• Free annual influenza vaccination
• Uniforms
• 6 weeks paid parental leave and flexible return to work programs
• Free access to confidential Employee Assistance Program LifeWorks 24/7
• Petbarn / Greencross Discounts
• Opportunities for growth within the network

Join our ARVA Platinum Partner team that sees diversity and inclusion as more than just policies and practices. This is a growing business and for the right candidate ongoing opportunities will undoubtedly present themselves.    

Apply now!

The Service Manager, role is to deliver service excellence for our CPaaS customers through the demonstration of expert relationship management (internal and external) and operational knowledge throughout the service lifecycle. You will be responsible for adhering to the Service Management framework, owning the responsibility for the operations and effective implementation of the Service Management processes and procedures to include escalation, incident resolution, communication and documentation.

The Service Manager, will perform a pivotal role in differentiating the customer experience from competitor offerings in the market by working with customers to align business and systems processes with the aim of achieving optimal efficiencies across the board with a strong focus on our key and strategic customers.

What you’ll do as a Service Manager:

• Building and maintaining solid customer relationships, understanding their needs and providing personalised service solutions
• Developing and implementing service strategies to enhance customer experience and meet service objectives
• Monitoring service metrics and analysing customer feedback to identify areas for improvement and implement corrective actions
• Point of escalation for complex customer issues, demonstrating good problem-solving skills and resolving conflicts in a professional and effective manner.
• Fostering a customer-centric culture within the service team, emphasising empathy, professionalism and effective problem-solving

What you’ll do

Tyresales and tyreconnect businesses, both of whom aim to create a hassle-free tyre purchasing experience for both B2C and B2B customers alike. Their seamless eCommerce network links all the big tyre brands with the largest tyre fitment network in Australia.

This is your opportunity to be part of the tyreConnect team in the role of a Full-Time Warehouse Assistant. tyreConnect offer a comprehensive selection of tyres online, competitive pricing and rapid delivery so retailer's, mechanic's and service managers can focus on getting the right tyre for their customers.

• Priority function will be picking Stock on a High-Level Order Picker Machine.
• Receive and process warehouse stock products (pick, unload, label, store).
• Unload and stack tyres ready for distribution.
• Report and communicate discrepancies in stock deliveries.
• Operate and maintain warehouse equipment according to the OHS.
• Follow quality service standards and comply with procedures, rules and regulations.
• Strictly adhere to all company safety policies within the warehouse.

SGS is seeking a full-time generalist HR Advisor for a 12-month parental leave cover with the possibility to extend. This role will be primary working from home, with sporadic days in the office located in Notting Hill. 

Reporting to the Senior Human Resources Business Partner, you will enjoy a true generalist position including but certainly not limited to the below:

• Provide full end to end HR generalist advice, with a passion for stakeholder engagement.
• Support managers and employees on a variety of ER issues, including performance management, disciplinary actions, grievances, and conflict resolution.
• Conduct investigations into employee complaints and grievances, ensuring fair and consistent outcomes in line with company policies and relevant legislation.
• Work within a fast-paced environment whilst maintaining a high level of attention to detail.
• HR policy review and development to reflect best practices and legislative requirements.
• Assist with the delivery of training and workshops to managers and employees on relevant HR policies, procedures, and legislative changes.
• Lead and support HR projects throughout the year aimed at improving processes, enhancing employee experience, and driving organizational effectiveness.
• Manage reporting and compliance activities with precision and expertise.

As 2IC, you will be leading the team throughout the daily operations of our busy airport hotel. This role allows the individual the ability to lead all aspects of the hotel business; Front Office, Reservations, Night Audit, Housekeeping, Engineering and Food & Beverage.

Working closely with the Hotel Manager this is a great opportunity to collaborate with a supporting leader in preparation for the next step in your career.

What You Will Be Doing:

• Leading the team alongside the Hotel Manager which will include assisting with AM and PM coverage
• Assisting the departments within the hotel when needed – kitchen, housekeeping, night audit, maintenance & front office operations
• Day to day you will be overseeing reception operations; from checking in guests to handling member queries as well as making sure all aspects of the hotel are flowing smoothly
• Back of house responsibilities include the of completing administrative tasks such as rosters, reporting etc.
• Supporting, nurturing and empowering our Heartists through the daily operations and their own hospitality journey
• Delivering on project implementation with ideas to improve the hotel, customers experience and the workplace culture
• Bring your own uniqueness to the role

Located in Sydney or Melbourne, we are looking for a motivated and customer obsessed individual to join our Merchant team and deliver the best possible experience for Visa’s merchant partners. Responsible for all elements of merchant partnership growth and success, the successful candidate will take a leading role to deliver Visa’s merchant initiatives, including acceptance programs and enhancing merchant customer loyalty and engagement through wallets, co-branded cards and offers. You must be able to develop enduring, strategic relationships with partners and within Visa’s organisation.

Key responsibilities

• Work closely with account executives and sales specialists to deliver the optimal customer experience and deliver growth, trust and value-added service benefits to Visa’s strategic merchant partners and the Visa network.
• Deliver innovation discovery workshops for strategic merchants and undertake merchant portfolio optimisation initiatives.
• Understand the key business drivers of our partners to provide relevant support and guidance to help them navigate payment related opportunities and challenges.
• Merchant inbound sales execution, including proactive engagement, lead generation and nurturing activities like facilitating webinars, managing email campaigns and monitoring performance to drive value added services growth.
• Merchant co-brand program optimization, contract management and partner engagement.
• Develop initiatives, resources and leverage tools to contribute to the team’s delivery of scalable account management, customer success and sales.
• Establish and maintain positive and constructive relationships with merchant partners to understand their pain points and influence their preference for Visa by identifying and introducing appropriate Visa capabilities.
• Partner with peers in other functional areas (e.g., marketing, loyalty, analytics, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources.
• Demonstrate an understanding of key industry trends and interrogate data to produce insights and analyses to improve partner performance and drive understanding of partner issues
• Understand merchants issues and determine appropriate Visa products and solutions to prioritize and develop go-to-market sales approach

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas.

We are proud to be part of Euronet Worldwide (Nasdaq: EEFT), a global leader in processing secure electronic financial transactions. Under their Money Transfer division, Xe and Ria Money Transfer have been brought together to help establish the third largest money transfer business in the world.

How will you help Xe become more successful?

The SME Client Manager – APAC will own the growth of the Digital (SME) book of Corporate customers across Australia & New Zealand. This role will be tasked with growing the existing business, supporting the transition towards more technology centric experience, and driving a high-performance culture in the digital team.

Our principles

• AMBITION - We dream big, try things out and always ask “why not?” and “what if?” We’re ambitious in our thinking and our delivery

• RESPONSIBILITY - We get involved, bring our perspective and are always open to new ideas. We take personal responsibility
• COMMUNITY - We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community

What you'll do;

The ideal candidate will have experience managing a high performing inside sales function, an in-depth knowledge of the conversion funnel from first time website visit to trading customer, experience in CDD/KYC/KYB requirements and technology in the FX and international payments space, and the ability to leverage digital tools to drive revenue and profitability across a large portfolio of SME customers.  The role will report to the Head of Corporate APAC, but collaborate closely with the Growth function in the US, as well as leaders and individual contributors across the High Value Corporate Dealing and Sales functions, Compliance Operations, Payment Operations and Regulatory Compliance throughout APAC.

KPIs to own

-          Total Digital revenue

-          Conversion rate of new digital applications to traded customers

-          New in-year revenue from newly traded customers

-          % retention of digital book

KPIs to influence

-          Conversion of new web visitors to applications

-          Total APAC corporate new in-year revenue from newly traded customers

Who You are;

As SME Client Manager– APAC, your responsibilities will include:

• Digital Interaction Optimization: Utilize digital tools to analyse customer interactions across our digital platform. Identify areas for improvement and implement changes to enhance the user experience and drive revenue growth.
• Sales Transformation: Lead the transformation and modernization of the sales process, sales infrastructure, and client portfolio management to improve key metrics such as revenue per client, sales productivity, sales operating leverage, contribution profit, time-to-active, CAC/LTV, retention, and SoW growth.
• New Client Conversion – design and execute an inside sales strategy, working closely with Product and Growth teams, to maximize conversion of new inbound applications to trading customers. The focus will be ensuring appropriate cadences and touch points from the inside sales function from application through to first trade, and streamlining the requirements and methods of obtaining KYC/KYB to improve customer experience and time to verification.
• Digital customer service & portfolio growth – design and execute the appropriate service model to maximize the growth and retention of Digital customers. Implement strategies to grow the existing portfolio by up/cross-selling new platform capabilities, aligned with the product roadmap.
• High value customer segment – put in place appropriate processes and measures to identify digital customers to “graduate” to the high-value service model, and vice versa, working closely with the high value team and Head of Corporate to ensure our Dealing roles are only focused on the customers that need and deserve that level of service.
• Pricing Optimization – at a portfolio and individual customer level, optimize how we price our Digital book of customers to maximize retention, conversion and revenue growth over time.
• Customer-Centric Approach: Represent the voice of every corporate customer that uses our web platform and collaborate with Product, Technology, and Operations to influence the redesign of the customer journey and internal processes, with a focus on enhancing the end-to-end customer experience and maximizing revenue potential.
• Team Leadership: Develop and lead a high-performing sales and service team, driving adoption of sales enablement and modern sales tools, standardizing best practices, and fostering a culture of performance. This includes the digital transformation of existing sales and compliance processes and teams to align with new sales motions.
• Experience in FX or International payments is desirable.

Benefits

• 20 days annual leave increasing with each year of service (capped at 25 days
• Paid day off for your Birthday
• Discounted Euronet Employee Share Purchase Plan (ESPP)
• Plumm Mental Health and Wellbeing
• Competitive market-based salary
• Annual Discretionary Bonus
• Superannuation
• Healthcare

We want Xe to be a great place to work and to ensure that our communities are represented across our workforce.  A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects. 

At Xe we are committed to making our recruitment practices barrier-free and as accessible as possible for everyone.  This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on [email protected] 

• Provide exceptional customer service & product/service information at front house, via telephone and email
• Supporting the Client Services Specialists and Clinic Coordinator with ad hoc tasks
• Work collaboratively with all departments to support client, examinee and expert needs
• Working towards and achieving company KPI’s and objectives for expert bookings, customer onboarding & customer service
• Assist in training lawyer/insurers/experts in the use of systems as required; 
• SMS inbox management for examinee appointment confirmation
• Pro-active appointment confirmation calls to examinees and clients to avoid Failure to Attend(FTA)/late-cancellations.
• FTA/late-cancellation re-bookings
• Teleconference connections
• Home-risk assessments
• Video testing calls with examinees
• Assist the Clinic Coordinator at front reception when required to ensure Examinee and Expert support on clinic days.
• Regular communication with Managers, Clinic Coordinator and Client Services Team.
• Communicate effectively with File Team and QA; 
• Adhere to quality standards as per SOPs.
• Responding to basic enquiries sent to [email protected]; 
• Keep up to date with key administrative knowledge in order to provide effective support as requested;  
• Support Expert needs in order to enhance their experience ie. system training and assistance with general queries;
• Assist in managing the Court Hearing Notices process with the Clinic Coordinator and Client Services team.
• Assist the File and Admin team and Experts in chasing for documents for upcoming assessments from lawyers and communicate to experts and team.
• Ensure that facilities are suitable for expert needs; 
• Assist the Client Services Specialists in identifying any potential risks or issues to the team and appropriate manager.
• Promote and support practices that are inclusive, responsive, safe and accessible.

GYG Virginia transitioning to 24/7 trading hours! This is your opportunity to join our team as the Assistant Restaurant Manager, leading our overnight success!

If you’re available to work between 10pm and 6am, we want to hear from you!

What will you do?
As the Assistant Restaurant Manager, you’ll be responsible for supporting the overnight management of the restaurant. You will be leading, motivating and engaging the crew by championing our food safety and quality standards. You will have a passion for improving our guest experience and performing inventory and financial management tasks as required.

What's in it for me? 

• Competitive salary paid above the industry award
• Free and comfortable GYG uniforms and exclusive merch
• Heavily discounted GYG meals
• An uncapped referral program! Bring your mates and earn $200 per successful referral
• Comprehensive training and support to set you up for success
• Team building activities and regular crew competitions
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• Opportunities for advancing your leadership abilities – level up to a Restaurant Manager and beyond
• The possibility of owning your own franchise or joining our corporate office in the future!

Click the "I'm Interested" button to express your interest today!  

We are looking for a Reception/Administration Assistant to join our onsite centre management team at Traralgon Centre Plaza. This is a fantastic opportunity to utilise your administration and customer service skills in this varied and valued administrative role.

Reporting directly to the Administration Manager this role is Part-time (3 days a week), you will be involved in all aspects of office administration, reception, account management and lease administration.

Some of the key responsibilities include:

• Welcome and assist all visitors/contractors entering the office in a friendly and hospitable manner while covering the front desk.
• Handle administrative tasks for the centre, such as accounts payable, account reconciliation, and rent collection.
• Manage various lease administration tasks using our property management software.
• Support the Centre Management team with various ad hoc tasks, including administrative duties, marketing initiatives, and retailer support.
• Collaborate closely with team members, tenants, contractors, suppliers, and manage customer inquiries effectively.

This highly valued role is integral to the success of our National Strategic Advisory team and is a fantastic opportunity to utilise your knowledge in property, strong administration skills and high attention to detail. This is a great opportunity for a driven Property or Economics degree graduate looking to kickstart their career in a dynamic team. 

Some of your key responsibilities will include:

• Coordinating and preparing reports, marketing materials, submissions and presentations.
• Client liaison, including booking meetings and following up on client requirements. 
• Collating fee forecasts and managing debtors.
• Actioning invoices and expenses.
• Organising for domestic team travel and accommodation. 
• Updating the CRM Database.

What you'll be doing:

As Reservations Manager, you will lead the Reservations team and play a critical role in creating the perfect stay for each and every one of our guests. You are a natural leader who thrives in a team environment and possess strong organisational and time management skills with an impeccable eye for detail.

Your responsibilities will include:

• Building effective business relationships with key clients and travel agents through the delivery of outstanding customer service, whether over the phone, email or face-to-face
• Ensuring the Reservations team use the hotel systems to process and input reservations in an accurate and efficient manner
• Maintaining a positive selling approach to maximise yield in both occupancy and rates, reporting directly to the Revenue Manager
• Possess strong organisational skills and ability to prioritise workflow and workload individually and across the team
• Producing and distributing rooming lists and confirmations as required and maintain regular communication with clients
• Undertake group reservation tasks such as actioning releases and loading rooming lists for multiple properties
• Nurture business relationships with key clients and travel agents to encourage loyalty
• Promote all hotel facilities, cross sell and upsell where appropriate
• Actively work with the front office team on how to sell the hotel, convert enquiries to reservations and be aware of all promotions
• Work with Sales & Marketing to promote packages and special offers