About us:

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are responsive, innovative and trusted in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

We are looking for a Contracts Manager to supervise the creation, review and approval of all legal contracts across CDC. The incumbent will proactively anticipate, identify, analyse risks and report on the contractual obligations that can impact the business’ success. The incumbent is responsible for ensuring ongoing compliance of contracts and will oversee contractual amendments as required and to provide rigour to our contract-lifecycle management process. Contracts include but are not limited to Government Panel agreements, private enterprise agreements, procurement agreements, non-disclosure agreements and asset maintenance agreements.  

Key responsibilities include:

•      Conducts contract and subcontract formation and management activities on a range of contracts, from initial proposal through to delivery and closeout.

•      Point of contact for Government customer contracts, amendments and renewals. Support the Legal team to draft, review, and negotiate contracts, renewals and change orders.

•      Supports monitoring and compliance with contract requirements.

•      Negotiates a variety of contractual documentation with customers, working directly with the Sales and Customer Success Team.

•      Interacts with, confers, briefs, and makes recommendations to management regarding the progress and impact of potential contract and subcontract-related activities. Prepares contract and subcontract reviews and reports on issues.

•      Ensures contract and subcontract filing is managed effectively and meticulous records are kept.

•      Coordinates contract and subcontract requirements with all functional departments to ensure accuracy and compliance.

•      Observes all legal/ regulatory compliance requirements and practices for assigned responsibilities.

•      Remains current on legal/regulatory updates affecting contracts and agreements.

•      Manage the end-to-end contract-lifecycle process and lead the enhancement of standard operating procedures around contract governance.

•      Embrace and model CDC’s values.

•      Other duties as directed from time to time.

About you: 

•      5+ years’ demonstrated experience as a Legal Contracts Manager, experience with Government Panel arrangements, preparation of contract agreements, amendments and statements of work. 

•      Strong communication skills, both verbal and written.

•      Demonstrable commercial acumen and stakeholder management skills.

Essential:

• Australian Citizenship and the ability to obtain and maintain AGSVA Security Clearance at Negative Vetting 1 level.

How to Apply:

If you are looking to own your career and take on a new challenge in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

Hi. We’re OFX, a global provider of online, international payment and expense management services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.

Our focus is to support both businesses and accounting firms to move away from costly, manual payment processes and provide both scalable and automated solutions that drastically improve the ability of businesses to support their finance functions with an innovative new approach to global and domestic payments and expense management. 

At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.

Purpose of your role

At OFX, user relationships are a key priority in providing an unparalleled experience to our customers. As an Account Manager, you will be responsible for winning, servicing, retaining and growing a designated portfolio of accounting, bookkeeping and advisory users. You will be responsible for achieving new and existing revenue targets whilst ensuring there is minimum level of customer churn across the portfolio.

It has never been a better time to join OFX as we unveil a revolutionary new product, distinguishing us from competitors. In conjunction, you’re able to leverage your relationship-building prowess to deliver top-tier client service, addressing accounting challenges with our tailored solutions and working closely with your manager to improve the overall service offering. You will proactively identify client needs, aligning our product suite to foster their business growth and provide support to ensure their extensive use of the platform. Your expertise in accounting, payments, and SaaS sales is key to succeeding in the role.

What you do

• Grow and manage an existing portfolio of accounting users with a focus on increasing revenue and generating new interest through referrals of both their existing client base and new accountants/advisors.
• Pro-actively engage your portfolio to communicate partner events, provide updates on product improvements, identify use cases for providing further value to these users, generate new referral opportunities for the new business team to expand and reduce churn by becoming a valuable relationship to your clients’ businesses.
• Bring experience in the relationship management of a portfolio to be able to develop a key account plan that manages growth of our top accounts vs general accounts while maintaining the balance to support both effectively.
• Provide responsive and efficient management of all inbound enquires and liaise with support, product and implementation teams to ensure a satisfactory outcome for your clients’ requests while providing user feedback/issues to assist product development and enhance our CVP of the channel.
• Actively engage and work closely with the OFX compliance, marketing, operations, sales and development/engineering teams in pursuit of achieving commercial objectives.
• Strictly adhere to the full suite of OFX credit, risk management and group policies.

This is a newly created opportunity for a conscientious and pragmatic problem-solver to gain a birds-eye view of all AFCA's product lines, to engage directly with senior staff and executives and to contribute to the continuous improvement of the organisation as a whole. The Office of the Independent Assessor is growing - join us at an exciting time. 

Whether you wish to progress your career as a decision-maker with AFCA or focus more on the concept and practice of excellent customer service, you will gain an invaluable understanding of the customer's perspective as well as in-depth knowledge of procedural fairness and what constitutes good customer service, including with regard to accessibility, transparency, accountability, and dealing with challenging customers.  

Reporting to The Independent Assessor Melissa Dwyer, the Independent Assessments Manager will manage day-to-day correspondence to the IA, investigate and draft independent assessments in response to complaints about AFCA's service, and maintain appropriate and accurate records and data to enable quarterly reporting to the AFCA Board and ASIC.  This position would suit someone who has a high attention to detail and an investigative approach to analysing information. 

The position of Independent Assessments Manager is a permanent full-time position and is open across both Sydney and Melbourne locations. It is an intellectually stimulating role that offers meaningful work and the ability to make a real difference. 

What's in it for you?

• Dynamic Skill Expansion - Embark on a journey of professional growth, expanding your skillset in a dynamic and supportive environment.
• Strategic Exposure to Senior Managers - Seize the chance to work closely with senior managers, gaining invaluable insights and exposure that will elevate your understanding of strategic decision-making.
• Work in an integral Role - Become an integral part of our business operations, contributing to and learning the core functions that drive our success
• Learning Experience - This unique opportunity could provide a tailored learning experience, enhancing your expertise in key areas relevant to your career advancement
• Investment in Your Future - Consider this opportunity as an investment in your future, equipping you with the skills and experiences necessary for your ongoing career development

As the Talent & Culture Manager, you will play a crucial role in guiding recruitment, training, development, and employee relations, all while ensuring a high level of engagement and meeting business needs. Your responsibilities will include advising leaders on employee relations, policies, and recruitment, leading annual and cyclical people activities such as salary reviews, performance reviews, talent and succession planning, and employee engagement.

You will implement solutions to enhance the employee experience and use data to inform decision-making and influence outcomes with senior leaders. Additionally, you will develop, review, and monitor Talent and Culture procedures and policies, support Portfolio Talent and Culture initiatives, and assist the team in driving and communicating these programs. Fostering an inclusive work environment aligned with organizational values will be key to your success in this role.

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

• Part-time 0.8FTE (Tuesday - Friday) ongoing position
• Work from our Campbelltown office + within the South West Sydney area
• Competitive salary + Generous Salary Packaging benefits of up to $18,550  

What you’ll be doing
We’re looking for an experienced non-clinical or clinical Case Manager, to play a crucial role in ensuring the delivery of high-quality care to clients participating in our Short-Term Restorative Care (STRC) program. The STRC program is an innovative and flexible care initiative that provides early intervention to optimise the functioning and independence of older people, aiming to reverse and/or slow functional decline.

As Non-Clinical Case Manager your duties will include:

• Coordinating wellness and reablement services, social support, community services, multidisciplinary meetings, and administrative tasks in line with assessed needs and with support and oversight of appropriately qualified health professionals.
• Undertaking customer assessments, and care planning with support and oversight of appropriately qualified health professionals.
• Liaising with other agencies, health care professionals and specialists.
• Co-ordinating the delivery of services within customer’s individualised plan and budget.
• Working collaboratively with the customer and their support network to monitor and review the individual plan, ensuring supports remain and within the agreed plan.

As Clinical Case Manager your duties will include:

• Overseeing wellness, reablement, and social support services based on assessed needs, including community services, multidisciplinary meetings, and administrative tasks.
• Conducting initial and ongoing comprehensive assessments, create care plans, and support customers by monitoring health and clinical needs.
• Providing guidance and liaise with other agencies and healthcare professionals.
• Ensuring the delivery of services aligns with the customer’s individualised plan and budget.
• Collaborating with customers and their support networks to regularly review and adjust care plans to maintain independence and meet program guidelines.

Find the full Position Descriptions below:

• Non-Clinical Case Manager
• Clinical Case Manager

Alternatively, for more information contact Shinayd Trotman (Team Leader - Short Term Restorative Care) at [email protected] or on 0467 925 458. *Please do not applications to Shinayd directly*. 

Who we’re looking for
Non-Clinical Case Manager

• The ideal candidate for this role should have extensive experience in STRC or HCP delivery, demonstrating advanced care planning and case management skills.
• Possess the ability to assess service provision to ensure high-quality and effective care for older adults, showing a high level of sensitivity towards issues impacting this demographic.
• Exhibit a strong commitment to advocating for the rights of older adults.
• Experience in managing a brokered budget efficiently, including tasks such as invoicing and financial processing.

Clinical Case Manager

• The ideal candidate will have a background in Nursing, or a related field with min 2 years’ experience in clinical care within home, community, or aged care settings. Desirable,12 months experience within STRC or HCP delivery.
• Advanced skills in case management, assessment and clinical care planning, as well as working knowledge of wellbeing and reablement.
• Ability to evaluate service provision to ensure high-quality care that meets standards.
• High level of sensitivity, understanding of issues impacting older adults, and commitment to advocacy.
• Strong understanding of Aged Care Quality Standards, Open Disclosure, The Aged Care Code of Conduct, and SIRS.
• Proficiency in MS Office and Client Information Systems (Carelink+ preferred).

The Position:

We are currently seeking an experienced Service Manager to join our team in North Sydney, you will be responsible for the delivery and profitability of Disability Employment Services (DES) contracts within the relevant Employment Service Areas. Reporting to the Regional Manager, you will oversee a team of DES consultants within your designated area, as well as all relevant KPI measures. 

Key Responsibilities: 

• Ensure team Key Performance Indicators (KPIs) and contractual obligations are consistently met and exceeded. 
• Establish and communicate clear direction for the effective operations of all locations / ESAs, set objectives and priorities, promote effective teamwork and innovative solutions. 
• Develop the capacity of your team to perform and contribute by providing leadership, supervision, coaching/mentoring, feedback and opportunities to learn through formal and informal methods. 
• Be accountable and transparent to the Regional Manager with respect to business risk, governance, contractual and financial performance. 
• Ensure placement rates are achieved across all locations / ESAs in line with approved DES budget. 
• Liaise with local community providers to build relationships to achieve direct registration pathways and represent atWork Australia at public forums and on various committees as required.