• Exciting opportunity to be part of our NEW MHAODSP service in Queensland!
• Full-time ongoing position, offering flexible working conditions
• $130,000+ per annum + Super + Salary Packaging benefits of up to $18,550    

About the program
EACH is proud to be the Lead Agency of the Mental Health, Alcohol and Other Drugs, and Suicide Prevention (MHAODSP) program, a new initiative delivering comprehensive, integrated, and person-centred care across the CCQ region (Central Queensland, Wide Bay, Sunshine Coast). 

Collaborating with 9 partnering organisations, the aim of this service is to address service gaps by enhancing accessibility and integrating primary mental health care, AOD, psychosocial support, and early intervention and prevention through a multidisciplinary, person centred model of care. Click here to learn more.

About the role
As General Manager, you'll be at the helm of this transformative program. You will lead a consortium of nine dynamic partners, ensuring seamless collaboration and alignment towards our shared goals. Your responsibilities will span from strategic oversight and governance to operational excellence and stakeholder management. You'll oversee project planning, risk management, and financial stewardship, driving forward our commitment to high-quality, accessible care.

Key Deliverables:

• Foster effective collaboration and alignment among partners
• Chair the Consortium Governance Group to uphold accountability and strategic direction
• Develop and implement plans to achieve KPIs, ensuring budget compliance and high-quality outcomes
• Cultivate positive relationships with stakeholders, ensuring their needs are met and understood
• Lead timely and accurate reporting to funders and stakeholders, showcasing project impact and achievements
• Provide direction and support to a multidisciplinary team, fostering a collaborative and inclusive work environment

To view a copy of the full Position Description, click here.

Alternatively, for more information please contact Jenny Sinclair, Director – States and Business Transition on 0457 517 290 or via email at [email protected]  

What’s in it for you? 
At EACH you'll be supported to be your best. We offer a range of employee benefits including: 

• Flexible working conditions tailored to you
• Competitive salary based on qualifications and experience 
• Not-for-Profit Salary Packaging of up to $15,900 free income tax per year
• $2,650 additional tax-free money towards meals and entertainment  
• A variety of opportunities for career progression and professional development via formal and informal training, our leadership pipeline and discipline-specific learning
• Support through a comprehensive Employee Assistance Program
• The opportunity to purchase additional leave
• 4 weeks paid annual leave, sick/carers leave, family & domestic violence leave, public holiday substitution policy, and more…

About you
You’re an experienced leader with a robust background in senior management, ideally within consortium or partnership settings. Your extensive knowledge of mental health, alcohol and other drugs, and psychosocial support enables you to navigate complex challenges with sensitivity and insight. Your exceptional communication skills allow you to engage diverse stakeholders empathetically and clearly. With strong financial acumen and outstanding organizational abilities, you effectively allocate resources and deliver projects within tight timelines.

Dedicated to cultural safety and trauma-informed care, you advocate for a person-centred approach that values diversity and inclusivity across all service provisions. Your qualifications, skills, and experience include:

• A Bachelor's degree in health management services, business, management, or related fields, or equivalent experience
• Strong leadership and management skills to inspire teams towards common goals
• Understanding of policy and funding environments related to mental health and AOD services
• Demonstrated expertise in contract and risk management within health services

• Exciting opportunity to be part of our NEW MHAODSP service in Queensland!
• Full-time ongoing position, offering flexible working conditions
• $115,000+ per annum + Super + Salary Packaging benefits of up to $18,550    

About the program
EACH is proud to be the Lead Agency of the Mental Health, Alcohol and Other Drugs, and Suicide Prevention (MHAODSP) program, a new initiative delivering comprehensive, integrated, and person-centred care across the CCQ region (Central Queensland, Wide Bay, Sunshine Coast). 

Collaborating with 9 partnering organisations the aim of this service is to address service gaps by enhancing accessibility and integrating primary mental health care, AOD, psychosocial support, and early intervention and prevention through a multidisciplinary, person centred model of care. Click here to learn more.

About the role
As the Workforce Development Manager, you will play a pivotal role in creating, sustaining, and enhancing the capability of our MHAODSP workforce. You will develop and implement comprehensive strategies to enhance workforce flexibility, cultural competency, and trauma-informed care across all roles. From coordinating cross-training initiatives to establishing micro-credentialing programs and career pathways, your leadership will be pivotal in building a resilient and culturally competent workforce that delivers high-quality, person-centred care.

Key Deliverables:

• Develop and execute strategies to address workforce challenges specific to MHAODSP
• Coordinate cross-training programs and on-the-job training initiatives to enhance workforce skills and flexibility
• Implement initiatives to promote cultural competency and trauma-informed care among staff
• Facilitate trainee programs and career pathways to attract and retain diverse talent, including Aboriginal and Torres Strait Islander peoples and peer workers
• Actively engage in co-design processes to foster collaboration and innovation, gathering stakeholder input to develop effective workforce solutions

To view a copy of the full Position Description, click here.

Alternatively, for more information please contact Jenny Sinclair, Director – States and Business Transition on 0457 517 290 or via email at [email protected] 

What’s in it for you? 
At EACH you'll be supported to be your best. We offer a range of employee benefits including: 

• Flexible working conditions tailored to you
• Competitive salary based on qualifications and experience 
• Not-for-Profit Salary Packaging of up to $15,900 free income tax per year
• $2,650 additional tax-free money towards meals and entertainment  
• A variety of opportunities for career progression and professional development via formal and informal training, our leadership pipeline and discipline-specific learning
• Support through a comprehensive Employee Assistance Program
• The opportunity to purchase additional leave
• 4 weeks paid annual leave, sick/carers leave, family & domestic violence leave, public holiday substitution policy, and more…

About you
You’re an experienced leader with over 5 years of experience in workforce development, preferably within healthcare or community services.

You possess the following qualifications, skills and experience:

• Bachelor’s degree in human resources, healthcare administration, social sciences, or a related field
• Proven success in managing workforce strategies, training programs, and career pathways
• Strong leadership and team management skills to lead and motivate a diverse workforce
• Exceptional project management skills with meticulous attention to detail and adherence to deadlines
• In-depth knowledge of mental health and alcohol and other drug services, and regulatory requirements
• Experience working with Aboriginal and Torres Strait Islander peoples and peer workers (preferred)

With effective communication and interpersonal abilities enabling you to engage stakeholders at all levels, you bring a high level of cultural competency and dedication to trauma-informed care in workforce development.

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our BlueScope Building Components business as the Operations Manager of our Novar Gardens site in SA. BlueScope Building Components, a division of BlueScope in Australia, manufactures and markets steel building products, solutions and services through its four leading brands: Lysaght, Fielders, Ranbuild and Kiteleys.

As someone who is excited by the opportunity to impart your Manufacturing Excellence knowledge. You’ll enjoy the opportunity to shape, design and embed standard operating procedures and metrics that enable safety, quality and solution-based outcomes to meet our customer needs.

You’ll be joining our new Novar Gardens team at an exciting time where we are growing our capability and investing in state-of-the-art technology, automation and further exciting capital projects.  Enjoy an attractive salary including 14% superannuation and annual bonus. Have access to corporate discounts and deals across a range of products and services, access to our Employee Assistance Program and App, and further development and career opportunities.

What Will You Do?

You won’t achieve all this on your own! leading your team and collaborating with individuals across Sales, Customer Service, Safety, Human Resources, and our National operations and leadership teams you will:

• achieve optimal safety outcomes: embed and cultivate Felt Leadership values through a Zero Harm Safety Culture
• foster a high-performing and inclusive team: coach, retain and motivate the operations team, growing the team and uplifting their capability
• fulfil day-to-day management accountabilities: manage all operations matters, including safety, scheduling, manufacturing, maintenance, stores and transport
• achieve business objectives: lead the operations team in the areas of safety, cost, productivity, DIFOT, CAPEX budget, maintenance and performance management
• lead and promote an innovative culture: strive to continually improve the performance and efficiency of production, quality and delivery (DIFOT)

More About You

It’s your deep knowledge of Manufacturing Excellence combined with your propensity to navigate through challenges and develop innovative new solutions that will support your success.

You will bring:

• experience leading and developing an engaged, inclusive and high-performing team
• an ability to communicate and deliver a message to a variety of different audiences from operations staff through to senior leadership teams
• previous experience developing and embedding operational processes and metrics
• an understanding of the linkage between production, supply chain and logistics streams and the ability to develop and execute strategies that align with our national manufacturing excellence framework
• demonstrated commercial acumen

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Our Occupier Services business facilitates the real estate needs of large national and multinational occupiers. Join our team as a Leasing Manager and deliver unrivalled leasing services to our client who has a national footprint. 

Based in North Sydney,  you will utilise your effective relationship management and leasing expertise to meet retail leasing requirements for our client.

Key responsibilities in this role will include:-

• Delivery of leasing services to clients as per client contract
• Successful lease renewals and reduced rental negotiations
• Ongoing client relationship management
• Increasing the average tenure term across the portfolios
• Increasing the security and utility of tenure
• Achieve significant operational savings for our client by negotiating longer lease duration's

The Admin Assistant will manage the fulfillment of customer orders by scheduling and coordinating the required logistics and technical services, both the ordering processes by customers and managing all return transactions. 

This role consists of dealing with Product Experts in our stores and our customers to resolve issues and discuss our services, understanding business processes and tools we use to measure customer satisfaction, understanding the internal workings of the business and the processes that go into generating orders, sales and delivery.

• Strong customer service mindset to go the extra mile to delight our customers by showing sound planning, commitment to meet agreed timelines, proactive resolution of incidents, the management of scheduling changes, and communication of problems in a professional manner.
• Perform daily order fulfillment tasks including, working with Product Experts and Customers to obtain all the relevant information to deliver the order successfully meeting the customers expectations.
• Liaise between Winning Group and supply partners regarding product deliveries & orders.
• Provide quality customer service by demonstrating in-depth knowledge of available range of products, setting timeframes and keeping customers informed throughout each stage of the ordering process.
• Develop a general knowledge of the Winning Group’s business, its processes, and all supplier brands to ensure customers are provided with an excellent understanding of order processes.
• Ensure all records are kept up to date with clear, concise communication.

We are looking for a night owl, someone who loves to work within a small team in a quiet environment during the overnight shift. The role requires someone with great focus and a solid understanding of the day to day operations of a hotel. You will be working a combination of Night auditor and Night Manager shifts according to schedule. Some of the key duties you will perform are:

• Ensure the safety and security of the property and the smooth and efficient running of the Hotel's overnight operation.
• Provide supervision and support to the Front Office team and other departments when required.
• Ensure strict procedures are followed for all cash/credit, accounting and banking procedures, issue of keys and guest confidentiality.
• Be aware of room availability and sensitively manage overbooking situations where relocations are required.
• Carry out reception duties as required.
• Assist, as required, calls for reservations.
• Supervise night lobby services including car parking, portering, room service, security and public area cleaning.
• Attend to any disputes referred, ensuring total guest satisfaction. Resolve disputes personally where possible; avoid referring the guest to another person; resolve the issue and offer recover; act quickly to draw the matter to resolution.

We are looking for a night owl, someone who loves to work within a small team in a quiet environment during the overnight shift. The role requires someone with great focus and a solid understanding of the day to day operations of a hotel. You will be working an average of 2-3 shifts per week as a Night auditor or Night Manager. Some of the key duties you will perform are:

• Ensure the safety and security of the property and the smooth and efficient running of the Hotel's overnight operation.
• Provide supervision and support to the Front Office team and other departments when required.
• Ensure strict procedures are followed for all cash/credit, accounting and banking procedures, issue of keys and guest confidentiality.
• Be aware of room availability and sensitively manage overbooking situations where relocations are required.
• Carry out reception duties as required.
• Assist, as required, calls for reservations.
• Supervise night lobby services including car parking, portering, room service, security and public area cleaning.
• Attend to any disputes referred, ensuring total guest satisfaction. Resolve disputes personally where possible; avoid referring the guest to another person; resolve the issue and offer recover; act quickly to draw the matter to resolution.

We are seeking a Front Office Assistant Manager to join us on a fixed-term (4 weeks) parental leave cover.

This is a hands-on role, highly customer-focused, and requires an individual who can lead by example in meeting and maintaining our team brand standards. In addition, you will:

• Evaluate guest satisfaction, monitor trends and drive the continuous improvement of our team and processes.
• Oversee all guest arrivals and departures, ensuring room allocations and check in/out processes adhere to Hotel procedures and standards.
• Ensure accuracy of data and reporting.
• Liaise daily with our Reservations team.
• Manage customer relations, ensuring truly memorable experiences are delivered for our guests.
• Be our ‘Loyalty Champion’ striving to recruit new members to our loyalty program.

What you will be doing: 

• Lead by example to provide efficient, friendly & professional food & beverage service to all guests
• Responsible for managing the front of house operations to ensure we are providing the high quality service to our customers.
• Supervision and support of all lounge areas as required
• Define the organization of work to be performed by the team members, and supervise, co-ordinate and plan daily activities of personnel
• Handle different guest challenges and situations and be part of the first response emergency team.
• Completion of the Daily Running sheet with full communication across all areas of the lounge including Qantas staff
• Reporting of sickness, absence, punctuality, etc. issues to the Lounge and T&C Manager
• Achieve budgets, customer satisfaction targets and other business metrics. 
• Receive and deal with verbal complaints; forward to the Lounge manager when necessary.
• Communicate directly with your front of house team, kitchen team and higher management to provide them with all relevant/ needed information.
• Assist with implement training programs for all employees, conduct induction and skills training
• Maintain and improve quality service in our lounges.  
• Maintain standards of hygiene for food handling and presentation as prescribed by council / legislative regulations, in accordance with the Lounges and Qantas Food Safety Plan. 
• Make sure that an ACCOR and Brand policies are respected
• Excellent knowledge of the software operation and usage..
• Check discrepancy report and action accordingly.
• Train junior team member and co-ordinate the monthly on the job training for the whole department
• Log and inform your Manager of any system problems & workplace injuries.
• Assisting with protecting and maintaining control of the lounge and bar areas.

NEW STORE OPENING - GYG BAULKHAM HILLS

ARE YOU A LEADER ? THEN THIS IS THE PLACE FOR YOU

An important leadership position within our Restaurant Operations team, you’ll be responsible for supporting the daily management of the restaurant - Stepping up when the Restaurant Manager’s not around.

As a leader, you’ll be looked upon as a calming force when the heat’s on. On any given day you will be leading the team through busy service periods, crew training, proactively improving guest experience, supporting inventory and financial management as required.

Crew culture is important to us, so we like to keep it simple. We’re looking for people who share our love of food and our commitment to people.

• It’s all about the food. Always. Forever. We never compromise on freshness or quality. GYG food is 100% clean.
• Make every customer love us. In restaurant, drive thru or delivery, we’re all about the customer. Delicious fresh food. Cooked to perfection. Fun, energetic environments and exceptional service – Every time.
• Be real – It takes all kinds to keep Australia’s fastest growing food brand going. We don’t have time for games or politics. Be yourself, respect each other, have fun, don’t make excuses and remember the two points above.
• Got your back. When you join GYG, you are joining a family, culture is everything at GYG and we care about each other. We always have each other’s back.
• It’s up to us. We never walk past a problem – We fix it now.

What you get to do in this role:

The role of the Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.

• You will oversee the engagement and outcomes for customers in your portfolio
• Ensure customers are technically healthy and on the most recent version of our product
• Leverage existing Success Plays to assist customers, but also assist new Success Plays
• Work with customers to create new use case/success stories
• Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses
• Guide other ServiceNow teams to address customer issues
• Oversee projects identified by leaders
• Ensure any escalated clients are resolved quickly, using resources from across the company ecosystem