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This role will be based out of KJR’s Gold Coast office. This role will report directly to the Strategic Business Development Manager. The Marketing Coordinator will be responsible for facilitating efficient marketing operations and employee engagement at KJR on a regional and national level. This will involve working closely with others within the National Office structure, including HR, Finance, and the CTO to help pursue important internal and external marketing and communications activities that meet the needs of the KJR 5 Year Strategic Plan.

Specific Role Requirements

• Develop and implement a content plan for the KJR website and social media channels that respond to the business's strategic service positioning.
• Work with the General Managers in each region to assess marketing opportunities and coordinate campaign and activity planning i.e partner events, sponsorships.
• Support HR in organising the annual KJR Collective Co-op through the creation and coordination of content development, Collective engagement opportunities and ensuring the KJR Collective employer brand experience is consistent.

General Responsibilities

• Be the custodian of the KJR brand – helping all members of the KJR Collective maintain consistency in how it is presented both externally and internally.
• Coordinating the production of marketing campaigns, including copywriting, artwork creation, video creation, and branding as required to promote KJR's brand and services.
• Coordinate logistics and comms of potential/active strategic partner relationships for company marketing and brand affiliation.
• Develop and deliver on a range of industry specific events, including the coordination of logistics and comms – working with the relevant Regional General Manager.
• Coordinating external communications via our social media platforms and website (SEO) to promote KJR's services. Adapt content/campaigns to specific personas.
• Provide reports on successes or learnings from marketing campaigns, events, and content as relevant.
• Collaborate with Talent & Culture department to develop Collective Engagement and Employer Brand comms ideas and deliverables.
• Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.

Skills and Qualifications

• Experience in a similar role is required.
• Knowledge of traditional and digital marketing, content marketing, and social media marketing, experience with LinkedIn and X (Twitter), including paid campaign/boosting.
• Experience in project management and event organisation.
• Experience with research using data analytics software.
• Understanding or experience of business practices, strategies, and goals.
• Excellent writing, communication, and presentation skills.
• Working knowledge of HTML and design and email software.
• A tertiary qualification(s) in marketing, communications, public relations or related discipline. Master degree highly regarded.
• Experience using InDesign, Adobe Illustrator and Photoshop is a plus.
• Experience in WordPress and Canva.
• Experience in editing video for digital platforms.
• Able to work autonomously.
• Ability to develop meaningful working relationships with a wide variety of internal and external stakeholders.
• Strong knowledge or experience in AI/Machine learning is highly regarded.
• Knowledge of the Queensland Government and experience with QLD grant applications.
• Experience in the drone industry (to support ongoing projects in Regional Queensland) highly regarded.


Salary & benefits
• Salary range of $70,000 - $80,000 per annum inclusive of superannuation.
• Join a close knit and supportive unit, with WFH flexibility.
• You will be strongly supported in a team that encourages its members to thrive.
• A great opportunity to develop new skills for a career in marketing.

Who are we?

Started out of a garage on the Gold Coast, KJR brought innovation and change to the Tech industry since 1997. We now have supported offices in Sydney, Melbourne, Brisbane, and Canberra where we provide our testing expertise and quality assurance services to various sectors such as Government, Defence, Healthcare, Utilities, Media, and entertainment as well as Transport and freight.

Our talented Consultants form part of our KJR Family called ‘The Collective’ and are provided with a lot of support such as career development opportunities and employee recognition programs as we want them to shine and be the best version of themselves. We also have our Co-op, an annual employee conference where the KJR staff from all states fly to the Gold Coast to get to know each other, bond through activities and of course...have fun together!

Being the winner of the AIIA Diversity Award 2023 shows how much KJR cares about diversity and inclusion. In our mission to elevate gender equality, KJR is a proud corporate sponsor of ANUAFC and UC Capitals where we provide scholarships to women, and we also provide our support to the career advancement of women in the tech industry.
Passionate about preserving history, KJR uses its leverage of human-machine teaming to identify and protect Queensland’s high-value cultural assets. Additionally, in view of creating opportunities for Aboriginal & Torres Strait Islander businesses, KJR recently became a gold corporate member of Kinaway.

We believe that we can make a difference in the community around us, and you can help us to make it happen!

Want to know more about KJR? Check it out at www.kjr.com.au

Check out some of the innovation projects we're involved in: https://kjr.com.au/corporate-social-responsibility/

If you want to be part of the change and make the world a better place, select “Apply”, create a profile in our Talent Community and we’ll be in touch.

School of Electrical Engineering and Computer Science

Drive innovation in computer science with international impact

Champion an exciting partnership between the University of Queensland and Thapar Institute of Engineering & Technology

Establish an influential joint research initiative and Centre of Excellence in Data Science

Level E, full time position based at St Lucia with a presence in Patiala, India

Applications close 31st Jan 2024 (R-23286)

About This Opportunity?

The University of Queensland (UQ) and Thapar Institution of Engineering and Technology (TIET) in Patiala, India, have established a strategic partnership and are now seeking an expert in Computer Science: known locally as The TIET-UQ Chair in Data Science.

The Chair will be a goal-oriented person who has initiative and drive to leverage opportunities and ideally already has international experience.

As an influential member of both universities, the Chair will have the exciting opportunity to establish a Centre of Excellence in the area of data science, computer science, AI, machine learning or computer engineering at TIET in close collaboration with UQ.

With incredible support from both universities, you will join a strong team of researchers and domain experts, play a pivotal role in determining future research strategy, build up highly effective research teams in both India and Australia. The Chair will foster and develop collaboration with industry and government partners, leading to joint international initiatives and funding.

The Chair will spend 70% of their time annually at The University of Queensland and 30% of their time at Thapar Institute of Engineering and Technology.

For more information about the role, both institutions, and a copy of the booklet, please contact Caylee-Jade Eve, Principal Advisor at [email protected].

About You

We are actively seeking an extraordinary individual who holds a PhD in Computer Science or related discipline, and boasts a remarkable track record of excellence in both teaching and research.

Internationally recognized in their field, proficiency in developing and leading strategic research agendas, coupled with a proven ability to secure and manage substantial external research funding, is a must.

The candidate should showcase successful international collaborations, particularly in Australia and India. With a talent for delivering top-notch teaching across various levels and settings, including undergraduate, honours, and postgraduate, the candidate excels in course coordination and curriculum development.

A stellar record of supervising Honours and Research Higher Degree students to successful completion, combined with a history of impactful internal leadership roles, underscores their exceptional contributions on both national and international fronts.

What We Can Offer?

This position is a full-time, fixed-term appointment at Academic Level E at The University of Queensland, for a period of five years with the potential to extend.

The Chair will spend 30% of their time annually at TIET in Patiala, India. Accommodation for the extended stays will be provided for the candidate.

An attractive remuneration and strategic start up package will be negotiated with the successful candidate. The full-time equivalent Level E base salary will start from $200,200.63 plus super of up to 17%. The total FTE package will start from $234,234.74 per annum.

The University will meet all reasonable removal and establishment expenses. In the case of an interstate or international appointee, an accommodation allowance may be available for a limited period.

For further information about UQ’s benefits, please visit Why Work at UQ and review?The University of Queensland's Enterprise Bargaining Agreement 2018 - 2021.?

?
Questions??

To discuss this role please contact the Head of School, Professor Michael Bruenig.

For application queries, or for a copy of the booklet, please contact Caylee-Jade Eve, Principal Advisor at [email protected] stating the job reference number?in the subject line.?

Want to Apply??

All applicants must upload the following documents in order for your application to be considered:

Cover letter addressing the ‘About You’ section highlighted in the position booklet

Resume?

Please note that you will be asked to add all documents into the one upload box labelled ‘resume’, which is step one of the application form.

? ??
To satisfy pre-requisite questions and ensure your application can be considered in full, all candidates must apply via the UQ Careers portal by the job closing deadline or will not be accepted.?

Work Rights

Visa sponsorship may be available for this appointment.?

We value diversity and inclusion, and actively encourage applications from those who bring diversity to the University. Our Diversity and Inclusion webpage contains further information if you require additional support. Accessibility requirements and/or adjustments can be directed to [email protected].?

Applications close 31st Jan 2024 at 11.00pm AEST (R-23286).

This is a fantastic opportunity for you to step into an Associate Structural Engineer role at a long-standing consultancy in Brisbane. Having been in Brisbane for decades, this firm has a strong client list in the retail, commercial, health and industrial sectors.  With four Directors covering both structural and civil disciplines, there is a need to bring on an experienced structural engineer to work under one of the Structural Directors. There are no teams in this firm. The structural group consists of 25 engineers and drafters and they all rotate across all different sectors. That way, no one gets pigeon-holed. Your role will include: Project management – proposals through to completion Client management – leading project meetings, client liaison, getting return work from existing clients etc Design input – structural design & analysis, managing engineers design outputs Mentoring junior and senior staff Technical report writing You will need: 10-15 years of experience as a Structural Engineer A relevant engineering degree The ability to work without restriction in Australia The ablity to foster good client relationships Ideally a design background in a consulting environment You will receive: A salary between $160-200k inclusive of super The ability to be part of the equity program The ability to move into a Director role in the future For more information please phone James Conlan on 0415 758 067 or email [email protected]

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Job description Join a leading private sector organisation and play a pivotal role in the successful delivery of enterprise wide platform solutions. Drive the advancement of delivery processes, engineering decisions, and platform solutions to align seamlessly with the overarching strategic architectural vision. Ensure that platforms, systems, and services are meticulously designed to effectively support the realisation of service objectives, with a special emphasis on resilience and scalability. Identify, nurture, and spearhead the implementation of opportunities for automation or optimisation, with a keen eye on cost, availability, and performance. Lead the comprehensive implementation of platforms and services, guiding them from conceptualisation to production while maintaining rigorous documentation and procedures for ongoing support. Cultivate a culture of knowledge-sharing and collaboration among fellow engineers to optimise the team's collective skills and capabilities. Champion simplicity while nurturing innovation to achieve distinctiveness, continuous improvement, and support teams in agile adaptation to change. Engage with various stakeholders and internal teams, including Tech Leads, Product Owners, etc to effectively execute initiatives and deliver products, leveraging lean and agile project management methodologies. Skills for success: Extensive experience in a similar role where you've had success delivering enterprise wide platform solutions. Showcase exceptional knowledge and hands-on experience in applying Agile and Lean methodologies. Demonstrate extensive expertise in collaborating with Cloud-based services, covering SaaS, PaaS, and IaaS. Exhibit strong scripting skills, particularly in Python. Display familiarity with ITIL and proficiency in IT Service Management best practices, specifically in Service Design, Service Transition, and Continual Service Improvement. Bring solid experience to the table in implementing and managing Linux systems, leveraging automation frameworks like Ansible or Puppet. Showcase demonstrated knowledge of operating systems and a track record of developing and delivering platform solutions across diverse environment. To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Anita Cunningham on 07 33395626 or email: [email protected] and quote the above job reference number. Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process please contact me on the above contact details.

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Solar / Battery Systems Design Engineer Renewable Energy Storage Systems Zero Emissions Technology Exceptional Career Opportunity Deliver design and materials required for Solar PV and Battery Storage systems to comply with relevant industry and WHS standards and meet deadlines required for project plans.   This organisation is a professional multi-disciplinary (Biochemical, Chemical, Electro-Chemical, Electrical, Mechanical, Mechatronics, Petroleum, Thermodynamic and Structural) Engineering, Procurement and Construction (EPC) renewable energy company that services the commercial, industrial, rural, utilities, mining and residential energy sectors. Their professionally registered and chartered engineers design renewable energy systems with bulk energy storage (incorporating built-in back up) that cost less than the current electricity grid, using proven thermodynamic and fiscal energy optimisation design principles that exceed international standards. These custom-engineered systems incorporate renewable energy production systems (such as wind, solar PV and thermal, geothermal, biogas, biomass etc.) coupled with Energy Storage Systems that utilise the Patented N-Gen® Hydrogen storage and conversion system and the high energy density PowerCap® hybrid supercapacitor system. They currently have an opportunity for a highly experienced Solar Battery Systems Design Engineer to join their rapidly growing organisation, to drive commercial, industrial and utility scale solar/energy storage projects.  This individual will be responsible for managing technical project requirements and performing technical due diligence for new commercial and utility scale solar and integrated energy storage opportunities.  This position will work within established processes to communicate within the Sales, Engineering, Research, and EPC Departments. The Solar/Battery Systems Design Engineer position is responsible for ensuring compliance to technical standards, solar and energy storage system designs, DNSP Connection Applications, due diligence reports, assisting with project management, and developing technical specifications. Your Key Responsibilities: Delivery of design and materials required for Solar PV and Battery Storage systems to comply with relevant industry and WHS standards and meet deadlines required for project plans. Work with the drafting team to coordinate drawings to be created based on designs to meet deadlines required for project plans. Assist the Project Delivery Team to resolve technical issues encountered during installation and adjust designs and drawings accordingly, communicating with Project Managers, installers and customers as required. Mentor junior Engineers in best practice design processes, relevant industry standards, and company work practices and values. Design Solar Distribution boards compliant with Australian standards. Commissioning of solar inverters and testing secondary network grid relay protection devices. Support customers (solar installers) with design of domestic and commercial solar and energy storage systems using leading technologies. Analyse and design commercial PV solar and battery systems. Scoping works and providing quotes and proposals in conjunction with Business Development Managers. Liaise with installation teams and assist with overall management of commercial solar projects. Provide support for clients, installation teams and staff with technical related queries. Attend site inspections and…

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Job Description About the Company: Our client is a dynamic and rapidly growing company in the consumer goods industry, dedicated to delivering high-quality products. As a market leader, they are seeking a talented and experienced Sales and Marketing Manager to join their team. Responsibilities: Develop and implement comprehensive sales and marketing plans to achieve business sales targets and revenue growth. Drive strategic decision-making to protect pricing and gross margins, utilising market intelligence and data analytics. Lead and mentor autonomous sales and marketing teams, fostering a culture of excellence. Deliver strategic plans to streamline processes, improve standard operating procedures and enhance performance levels. Manage customer database and order processes, meeting all reporting deadlines. Provide clear, concise, and timely communication to stakeholders. Update knowledge through educational opportunities, professional publications, and participation in relevant organisations. About You: Tertiary education in a relevant field, including marketing/sales/business administration (highly desirable). B2B sales experience with sales management experience in the FMCG business or similar (essential). A track record in delivering business performance through sales and marketing strategy. Strong leadership capabilities in managing diverse personalities in multidisciplinary teams. Excellent communication skills essential – interpersonal, written, and verbal with a high attention to detail. Superior relationship-building skills. For more information, please reach out to Zac Smith on 0466310409 | [email protected]

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ADMIN MANAGER | SPRINGWOOD | UP TO $100K PACKAGE WELL ESTABLISHED ACCOUNTING FIRM BASED IN SPRINGWOOD FRIENDLY TEAM, CAR PARK PROVIDED GREAT SYSTEMS AND TECHNOLOGY IN PLACE UP TO $100K PACKAGE FIRM This represents an excellent opportunity with a friendly and modern accounting firm based in Springwood. This firm is well known in the area and are well placed for rapid growth in the next 12 months. POSITION Due to internal restructuring, the position of Admin Manager has been created to ensure the firm's future success. Duties will include but not limited to: Working closely with the Partners to manage the day to day operations of the firm Liaise with internal and external stakeholders to achieve required outcomes Managing a team of talented administrators with regards to workflow, diary management, and assist with all facets of public practice administration Implementing new systems and improving the current systems in place to increase efficiencies Grow the firm's brand by providing clients with 110% with each and every interaction CANDIDATE My client is looking for someone who is coming from a similar position from a public practice firm. The successful candidate will be able to demonstrate the following: 5 years experience within Australian Public Practice administration Ability to manage a team of administrators A proven track record of providing outstanding customer service Ability to manage Proficient with cloud based accounting software packages (especially XPM and Xero) Exceptional communication and presentation skills BENEFITS This is a rare opportunity for a talented Admin Manager to join a very friendly and down to earth firm. If this is the opportunity that you have been waiting for, apply today without hesitation! Alternatively, please contact Desha Joseph on 0439 775 709 for a strictly confidential discussion. ADDITIONAL ROLES I am currently working on several other opportunities within the public practice sector that are similar to this position, but not advertised. If this role is not quite what you are looking for, feel free to contact me directly to discuss the other roles I have on offer. ABOUT ME I am a specialist public practice recruiter with 11 years recruitment experience. Please feel free to connect with me: LinkedIn: https://www.linkedin.com/in/desha-joseph-4077b454/ Mobile: 0439 775 709 Email: Desha[at]rocconsulting.com.au If you have the above criteria apply below, or phone Desha Joseph 0439 775 709 or email for more information. You can also join our Facebook page to be kept updated with all other opportunities currently available.http://www.facebook.com/pages/ROC-Consulting-Group/229597947063513 or visit our website at www.rocconsulting.com.au

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Mechanic Heavy Duty Plant 10 Dec 2023 BTP Grow with us! We are currently seeking an experienced Heavy Duty Mechanic to join our efficient and friendly team at our Moorvale Site in QLD. Reporting to the shift Leading Hand, you will bring your extensive experience in the maintenance of Caterpillar equipment inclusive of diagnosing, repairing and undertaking preventative maintenance on the mobile fleet in the field and workshop areas.  Key Requirements?  Australian Recognised Heavy Duty Trade Qualification Experience working on CAT, Komatsu, or Hitachi Mining Equipment?  Sound knowledge in Hydraulic, pneumatic, and drivetrain systems?  Valid Australian Drivers Licence Australian Working Rights High Risk Work Licence, Dogging and Forklift, HR Drivers Licence highly desirable   Ability to meet all site access requirements (including but not limited to Full Pre-Employment Medical and National Police Clearance). Nearly meet all requirements? Looking to change careers? Still apply to discuss how we can support you!      What we Offer   Recently reviewed competitive rates on a 7/7 roster  Share $8K with your mate through our Referral Bonus for eligible roles 3 weeks of personal leave, paid meal breaks, and public holiday rates even if you are on R&R  6 weeks of annual leave – inclusive of 20% leave loading  Long Service Leave through Coal Long Service Leave (LSL) Scheme  Secure your future through 11% superannuation on all hours worked  Enjoy the Perks of BTP – Extensive employee benefits including retail discounts, access to our wellbeing center, novated leasing, health insurance discounts, paid parental leave for primary and secondary carers, study assistance, and travel/accommodation benefits to name a few. Working for a Company who are focused on developing our people to deliver our solid pipeline of work and significant growth plans across the Eastern states. Get in touch with us today, email us at [email protected], or find out more about BTP on our website?www.btpgroup.com.au ?  BTP forms part of the Perenti Group and is one of Australia’s largest suppliers of machinery rental, parts and services to the mining, construction and earth-moving industries. Our capabilities include machine rebuilds, Service Exchange components, Site based and Field Service labour and machinery rental.? BTP has supported the mining, earth-moving, and construction industries for over 30 years and with locations in key mining areas BTP is currently expanding its capabilities and capacity to better support customers and our people.? Start here, go anywhere with BTP. We are guided by our Group principles: no shortcuts, never wasteful, walk in their shoes, smarter together and enable tomorrow.??  BTP is an Equal Opportunity Employer, and we strive to create an inclusive environment for all. Women, Aboriginal and Torres Strait Islanders are encouraged to apply.?  [Job Reference Number 3661]

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We are looking for an experienced and passionate leader, who will drive positive health and wellbeing outcomes in conjunction with the Civeo Health and Wellbeing team. This role will work closely with the National Manager – well. and will be responsible for motivating the onsite teams to implement health and wellbeing initiatives that provide a range of opportunities for residents to achieve physical, emotional, spiritual and psychological wellbeing.What's in it for you?Convenient local 5/2 rosterSite travel, get out and meet our teams!Company EAP as well as internal reward and recognition programsCorporate discounts across hundreds of retailersOngoing training and Development to advance your skills and your career with strong succession planning in placeFantastic company culture, it's more than just a buzz word at CiveoAbout the RoleAs the Operations Lead – Health and Wellbeing you willLead the day-to-day operational delivery of the health and wellbeing program; inclusive of fitness, social activities, challenges and educational campaignsSupport the Village operations teams with regard to the onsite Health and Wellbeing Coordinators as directed by the National Manager – well. Contribute to the development of healthy promotion education material and overarching health promotion yearly calendar Support the rostering, coordination and onboarding of HWCs across the portfolio Follow communication and reporting processes as outlined by management Be passionate about improving the health and wellbeing of all residents, guests and community membersAbout YouIdeally, you will have:University degree in a relevant allied health profession (Exercise Science, Human Movement, Sport Science, Recreation Management) minimum 2 years previous experience in a similar role; management/people management; in a health-related fieldexperience in the development and facilitation of social events & activities experience in remote working on a site-based environment or similar A focus on customer service, engagement, and willingness to put yourself out there.a high level of written skill, including report writing.outstanding communication skills and the ability to engage effectively with various stakeholders.strong leadership and motivational skillsthe ability to manage your own workloads.great computer skills (Microsoft Office); andthe desire to work as part of a collaborative team. Highly Desirable Criteria Additional university qualifications in health promotion, nutrition, physical education or similarAdditional qualifications in management or businessExperience in developing and working with rehabilitation programs for injured workersAbout UsCiveo is a global workforce accommodation specialist that helps people maintain healthy and productive lives while living and working away from home.As one of the world’s largest integrated providers of workforce accommodation, we operate over 14,000 rooms in Queensland, New South Wales and some of the most remote parts of Western Australia. We are part of Civeo Corporation, a global company with regional operations in Australia, the United States and Canada with a combined total of over 33,000 rooms.With a long history delivering village services in WA, Civeo is a proud supporter of mutually beneficial partnerships within our communities, which is why…

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 Do you have a passion for shaping and influencing company culture? If so, we want you to join our team!? Sodexo is currently seeking a suitably qualified and experienced Injury Management Coordinator to join our team.Reporting to our General Manager, Workers Compensation and Injury Management.This is a general scope of duties for the position of Injury Management Coordinator: Effectively set expectations and educate internal stakeholders on legislative and internal injury and claims management obligationsLiaise with injured workers, insurers, legal and health professionals for purpose of claims and injury managementWorking collaboratively with the Insurer case managers to achieve desired RTW outcomes and resolution of claims, ensuring responsible financial claims management of workers compensation portfolioPlan, develop and implement pro-active injury management and rehabilitation strategies for injured workersEnsure set timeframes and compliance measures are adhered to with all legislative codes, company and client driven policies and proceduresCoordinate clinical intervention and recommendations, attend case conferences to achieve desired RTW outcomesLead and participate in sessions with stakeholders through case conferencing, claims reviews and onsite visits Ensure timely claim reviews for planning, developing, and executing claim strategiesAccurately complete administrative tasks associated with injury management, fitness for work and workers compensation including file notes, RTW plans, lodgement of claims, maintenance of documentation on injury management systemCoordinate receipt of claims and ensure timely completion of claim forms for registration with insurance providers or claims agentsDevelop and timely provision of timely claims reports, as requiredCalculate, authorise and process weekly compensation payments and ensure timely reimbursements from insurerOther duties as required.We are looking for someone who is motivated, engaged and has a “hands on” approach to drive positive outcomes for the employee and organisation.Minimum 3 years’ experience in Claims and Injury ManagementProfessional experience preferably in a client service/allied health/legal or operations-based positionComprehensive knowledge of Workers Compensation legislation in QLDUnderstanding of Workers Compensation across Australia (multi-jurisdictional)Strong written and verbal communication, negotiation and influencing skillsProven ability to demonstrate resilience in managing challenging scenariosDeveloped time management skills with the ability to work autonomously in a high-pressure environmentComputer literate - Knowledge of SolvInjury (preferable)Degree/Diploma in allied or health-related discipline (desirable but not essential)Why?choose?Sodexo??  Sodexo is a people business, employing over?400,000?people worldwide and thousands in Australia.?Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.??Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet.  At Sodexo,?we are a proud Equal…

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Refrigeration & Air Conditioning Service Technician - Brisbane Faircloth & Reynolds are seeking experienced Refrigeration & Air Conditioning Service Technicians to join our South East QLD Service Team. The successful candidates will assist us to service and maintain a wide range of commercial HVAC & Refrigeration plant within the Brisbane & Gold Coast region. About the Position: On offer is the opportunity to work for a large multisite company, on everything from industrial cold storage to large commercial HVAC systems.  With such a diverse team, and wide variety of work on offer, Faircloth & Reynolds is definitely the place to be for technicians wanting to expand their industry knowledge, enjoying what they do while maintaining work/life balance. About you: We are seeking a highly skilled and experienced Refrigeration & Air Conditioning Tradespersons who is reliable, self-motivated and a team player. Essential Criteria Demonstrated experience in the repair and maintenance of Refrigeration & HVAC plant and equipment Exceptional fault finding skills Excellent customer service and communication skills Organised with great time management skills Professional presentation and manner Willingness to work overtime Proof of eligibility to work in Australia in a permanent full-time role Essential Licences Certificate III Trade qualification in Air-Conditioning & Refrigeration Mechanical Services Licence QBCC Refrigerant Handling Licence Restricted Electrical Licence Manual Drivers Licence White Card Desirable Licences Working at Heights EWP Confined Spaces Remuneration: An attractive package is on offer including: Competitive base hourly rate Regular approved overtime payable at penalty rates Conditional sign on bonus New Vehicle RDOs Tablet, phone & uniforms About Us: Faircloth & Reynolds has been in operation for over 38 years and is one of the largest refrigeration, air conditioning and catering equipment specialists on the East Coast of Australia.   How To Apply: Upload your resume and a cover letter outlining your suitability for the position. Further information: Please contact HR on  or email  Additional Info Location: Brisbane Job Type: Jobs Job Application Form Our Clients Include TrustPilot © 2019 Faircloth & Reynolds - All Right Reserved - - -

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Administrator - SA Apply now Job no: 492618 Work type: Full time Location: Adelaide, Brisbane Categories: Administration & Business Support WHY join Schindler? At Schindler we are all about our culture! We focus on supporting our employees to meet their full potential by careful selection and constant development to make them a leader in their area. You will have the opportunity to grow and develop both personally and professionally whilst working with a great bunch of people. We offer job stability to our employees as we focus on promoting from within and foresee a growth trajectory of our business in the coming years. About the role: As our Branch Administrator, you will be responsible for timesheet management, rosters, ordering PPE, handling customer enquiries, and supporting field staff with a range of tasks including technological issues and a vast range of other administrative duties. The role is a fast-paced, highly reactive role that reports to an experienced Branch Support Lead and will see you working closely with our team of skilled administrators. Our Adelaide team is based in Thebarton. You will liaise with key stakeholders and customers to ensure a high level of customer service is provided. This package includes: Up to $70,000 Super (11.5 %) depending on level of experience Access to discounted offers Annual bonus Funding for further educational support Birthday off! Responsibilities: Ensuring all work orders are captured in the system Organising customer inductions and medicals for field staff Updating rosters Handling customer enquiries and escalating when required Raising purchase requests for uniforms, stationary, parts, labour etc. Providing customers with periodic performance reports Maintaining and reviewing timesheets for payroll Customer invoicing Adhoc administrative tasks   Requirements for the role: Previous experience in an administration role, preferably within a service-based industry Demonstrated customer service or service coordinator experience Strong attention to detail and an ability to multitask multiple priorities Intermediate MS office skills Experience with SAP or similar ERP systems Good written and verbal communication skills and the ability to work in a team A desire for growth and to expand your knowledge and skillset Due to our customer requirements all new Schindler employees will be required to be fully vaccinated for Covid-19 About us: Schindler Lifts Australia is part of the Schindler Group, one of the top elevator companies in the world, spanning 100 countries with more than 64,000 employees worldwide. We are one of the largest suppliers of new elevators, escalators and moving walkways in Australia today, employing over 1,200 employees who design install, service and modernise urban transport systems for almost every building type. At Schindler, we differentiate ourselves with our modern technology and innovative people. Further information & how to apply: If you are passionate about a career with us, please click on the “APPLY” button and complete our short…

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Engineering and Technology (E&T) provides technical expertise to support the department's innovative and value-for-money design solutions. By staying at the forefront of national and international best practice and facilitating relationships between industry and TMR, E&T ensures the department has access to the most advanced and cost-effective innovations. So, why join us?If you like variety of interesting work, then this role is for you. We are a multifaceted agile team with a can-do attitude seeking likeminded people. You will review, format and deliver a range of technical documentation, perform SharePoint administration and lead technology related business initiatives designed to enhance capability and improve experiences for our people.You will be working for:• A Department that actively encourages teamwork and innovation.• An organisation which offers professional development, interesting work, a safe, healthy, and secure workplace with flexible work and lifestyle options&• A team that values your talent, skills and knowledge and encourages you to excel in your chosen field.We can offer you other benefits such as:• a flexible 36.25-hour working week.• a competitive remuneration package including Employer Superannuation contributions.• work and life balance including flexible work arrangements.• learning and development opportunities.• wellness program.If you like variety, want to add to your experience, and are interested in joining our team, tell us in no more than 2 pages, what skills you bring and how they benefit the team.Applications to remain current for 12 months.

Click here to view more detail / apply for Senior Project Officer, Transport and Main Roads

YOUR MISSION

• This is a casual position and weekday and weekend availability is required
• Contribute your energy and enthusiasm to a positive team environment
• Offer exceptional customer service and unforgettable shopping experience
• Assist with stock control and uphold superior visual merchandising standards
• Achieve and exceed sales targets and other KPI's
• Act responsibly in compliance with store's operation standards
• Be able to work non-traditional hours; weekends, evenings, holidays; and overtime if necessary

YOUR TALENT

• Work experience in retail, customer service, or hospitality industry
• Self-motivated and willingness in meeting/exceeding sales targets
• Ability to listen and use feedback constructively
• Have good communications and relationship building skills
• Be fair, honest, positive and creative in going above and beyond in serving our customers

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

We are looking for an Executive Assistant/ Operations Coordinator to support the Director of Operations and provide high level operational support to the East Coast Senior Leadership team.

This role is a great opportunity for a highly experienced individual to provide operational and secretarial support to a busy Director and high functioning Senior Leadership team across the East Coast of Australia. You will be the glue that keeps the Senior Leadership team humming, comfortable being a point of contact with internal and external stakeholders, thrive in a fast-paced environments, can navigate ambiguity, you will be adept at anticipating the needs of these senior leaders and promote a high degree of professionalism.

We are an open, connected team who support each other and challenge the norms to exceed expectations and add value to our clients.

Specific to this role you will provide administrative support to the Director, exercising confidentiality and in addition:

• Be responsible for diary management and booking senior leadership meetings.
• Create and develop presentations and reports, agendas and minutes.
• Analyse financial and other data to provide advice to the director on key business performance metrics.
• Maintain files, records, calendars and diaries;
• Arrange and co-ordinate business travel, reconcile expenses and invoices.
• Co-ordinate business and team meetings for the Senior Leadership Team and Brisbane Support Office
• Lead or support projects critical to the Energy & Resources Greater Australia team
• Support other senior administrators as required.
• Work with a high attention to detail, maintaining control of tasks and activities.

What You’ll Bring

To succeed in this role, you will have the following experience and attributes

• Experience in a similar role within large Global or National organisation and used to working across multiple time zones and with several business units
• Proficient computer skills and in-depth/advanced knowledge of relevant software such as MS Office Suite (including MS Excel, Teams, Word, Visio, Power BI, Sway, and PowerPoint)
• Be highly organised and have a solid working knowledge of standard office administrative practices and procedures.
• Excellent verbal and written communication skills
• Be proactive and take initiative – have a business improvement and growth mindset.
• Be adaptable in approach and working to different styles
• Take pride and accountability in your work

What We Offer

• Flexibility in terms of location and work hours (including some work from home)
• Exposure to different facets of the business and chance to work with diverse teams.
• A competitive salary reflective of your skills and experience.
• Career development to further your technical or leadership ambitions.
• Employee discounts (banking, accommodation, cars, retail and more)
• A safe and inclusive work environment

Why choose Sodexo?   

Sodexo is a people business, employing over 400,000 people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.   

We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.     

 At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.   

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!     

How to apply?   

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience  and availability.    

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This will also be your opportunity to ask any questions you may have.   

What are you waiting for? Submit your application today and become part of the Sodexo family!    

Kenmore Hills Early Learning is looking for an Experienced Centre Cook.

The purpose of this role is to deliver a high-quality program by providing nourishing meals for children and maintaining a clean and hygienic environment.

Our Centre Cook will be responsible for the preparation of morning tea, lunch and afternoon tea for children aged from 3 months to 5 years of age.

The role would require you to work Monday to Friday.

What to expect:
• A fully equipped kitchen like no other.
• To be part of a team of like-minded individuals who share your passion for early childhood education.
• A world where the classroom extends beyond four walls. Immerse yourself in nature and inspire children to appreciate and protect the wonders of nature.
• A centre that invests in your growth and development, offering opportunities to enhance your skills, expand your knowledge, and unlock your full potential.
• An environment that places a strong emphasis on sustainability, empowering children to become eco-conscious leaders of tomorrow.

The ideal candidate will meet the following selection criteria:
• Documented ability to produce high quality and nutritious menus & meals, working to a budget and schedule.
• Knowledge of the developmental and nutritional needs of children and babies.
• Ability to plan and share the menu, taking into consideration children with allergies, the availability of fresh produce and the needs of the centre.
• Ability to maintain a high standard to cleanliness and organisation in the kitchen, including purchasing and maintaining necessary equipment.
• Ability to manage the ordering and maintenance of food supplies.
• Ability to promote the health and safety of children and team members through following appropriate policies and procedures in relation to kitchen use, first aid, child protection and WHS, this includes completing relevant records and attending regular training.
• Ability to both work collaboratively as part of the team and to follow directions from the management team.
• Knowledge of the EYLF and QKLG, NQF, and relevant laws and legislations or ability to learn
• Experience in upholding service policies and procedures.
• Commitment to regular professional development, both self-identified and as directed by the management team.
• Understanding of child development and willingness to include children in cooking activities, decision making and planning where appropriate.

Essential Criteria:
• Food Safety Certificate
• ACECQA approved First Aid, CPR, Anaphylaxis and Asthma Management qualifications
• Working with Children Check

How to apply:
Don't miss this opportunity to join our team of fearless educators who are ready to make a difference in the lives of our young adventurers - Submit your resume and a cover letter today!

Gap Geophysics Australia is a progressive technology developer and service provider to the mineral exploration and environmental geophysics industries. We are seeking a motivated Field Geophysicist to join our team. Reporting to the Operations Manager, you will work cooperatively as part of a team to execute geophysical surveys, FIFO from Brisbane to site as required.
Your responsibilities will include survey planning, execution, data validation, processing, and ensuring safe work practices are maintained by crew members. This also includes preparing, operating & maintaining equipment whilst in the field.
Important to the role will be:
• Appropriate tertiary qualifications (Physics or Earth Science);
• 2 years or more experience in a similar role supervising geophysical survey crews within the industry;
• Current ‘C’ Australian Driver’s License;
• Current Senior First Aid and CPR certificate;
• Strong understanding of co-ordinate systems commonly used in Australia;
• Direct experience in DHEM survey method, including underground and up-holes, utilising the EMIT DigiAtlantis system and Geonics BH-43 probe;
• Direct experience in MLEM, FLEM, IP, 3DIP survey methods;
• Current 4WD, UTV & ATV certificates with demonstrated experience and skills in the safe operation of equipment & vehicles;
• Highly proficient in Geosoft / Maxwell and QC, including knowledge of filters, derivatives, scripting and problem solving as applicable;
• Current GGSE Permit;
• Proven track record of solving problems in the field, with limited resources;
• Sound knowledge of GeoSafe HSEC system, its implementation and compliance in the field;
• Experience in electrical and mechanical repairs;
• Physically fit and capable of walking upwards of 20km per day, day after day for several days/weeks at a time, carrying upwards of 10kg in a backpack, safely;
• Experience working in remote areas;
• Exceptional organisation skills with proven ability to prioritise to deadlines;
• Self-motivated with proven ability to work under pressure to goals and targets;
• Well-developed written & oral communications skills with the ability to communicate information effectively to people on all levels;
• Safety-first attitude with commitment to the health & wellbeing of fellow team members.
If this opportunity interests you, we encourage you to apply using the link provided.
Please Note: we are inviting direct applications from candidates only. Gap Geophysics Australia will not be engaging the services of recruitment agencies for this role.

We are currently seeking experienced Forklift Operators to assist with the efficient running of the dispatch functions of the James Hardie warehouse by receiving and delivering our customers’ orders on time and in full.

• $70,000 base annual salary
• Full time role based in Cobalt St, Carole Park QLD
• Applications open from 14 December 2023 to 13 January 2024

About the Role:
• Operate forklift – load and transfer products from/to various locations within the warehouse
• Picking, stacking, and sorting stock and accessories
• Participate in monthly and annual stock takes
• Housekeeping duties including sweeping the warehouse using ride-on sweeper, and picking up strapping and dunnage from containers, broken pallets
• Sorting through damaged stocks and rearranging leaning stacks (ad hoc)
• Loading containers with chassis platforms
• Cutting back damaged sheets
• Removing stock from sea containers, recording of stock being removed from sea containers (verifying accuracy / blind unloads), as well as opening and closing sea container doors
• Moving containers within the yard once unloaded
• Picking customer orders and filling out dockets
• Ensure all work is undertaken in a safe and efficient manner

About you
• Have a strong mechanical aptitude
• Ability to work as part of a team
• Demonstrate knowledge and understanding of safety in the workplace
• Minimum of 1 year experience operating a forklift in a fast-paced distribution environment
• Valid Australian Forklift license

We are looking for smart, driven, and real Warehouse Operators to join our Manufacturing team and assist with the efficient running or our warehouse.

• $70,000 base annual salary
• Full time role based in Cobalt St, Carole Park QLD
• Applications open from 14 December 2023 to 13 January 2024

About the Role
• Support and drive the effective operation of the warehouse ensuring the provision of an efficient and reliable service to customers by:
o Preparing and processing customer orders
o Monitoring stock levels and checking inventory
o Receiving and checking customer purchase requests
o Filling out dockets and confirming completion of orders
o Loading products onto trucks for customer deliveries
• Placing gluts onto packs to assist in the loading
• Putting stock away (palletised and non-palletised product)
• Housekeeping duties as required
• Handling Top Hats, capping and other long accessories
• Sorting through damaged stock
• Operating Forklifts when required
• Participate in routine stock takes
• Ensure all work is undertaken in a safe and efficient manner

About you
• Ability to use computers for the entry and retrieval of process data and machine operation
• Demonstrate knowledge and understanding of safety in the workplace
• Minimum of 1 year experience in a similar role in a warehouse environment
• Valid Australian Forklift license

We are looking for smart, driven, and real Operators to join our Manufacturing team.

• $70,000 base annual salary
• Full time role based in Cobalt St, Carole Park QLD
• Applications open from 14 December 2023 to 13 January 2024

About the Role
• Support and drive the effective operation of the warehouse ensuring the provision of an efficient and reliable service to customers
• Ensure all work is undertaken in a safe and efficient manner
• Ensure production is in line with the specified production schedule
• Operating concrete mixing, stacking, and splitting machines
• Setting up and installing moulds and other machine fixtures
• Collecting and examining samples for conformity to specifications and adjusting machine settings accordingly
• Setting grinding and cutting edges
• Work with Asset team members to improve availability of the equipment
• Assist with the conducting of trials for new products as required
• Identify and act on issues impacting on availability, rate, and yield
• Continually strive to develop skills and knowledge of the fibre cement process and related areas

About you
• Have a strong mechanical aptitude
• Ability to use computers for the entry and retrieval of process data and machine operation
• Demonstrate knowledge and understanding of safety in the workplace
• Minimum of 1 year experience as an Operator in manufacturing environment

About us:
At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.

Our culture of ‘high performance with high integrity’ underpins our values and the way we interact with our customers, the community and each other. We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

About the role:
We’re looking for a trade-qualified Panel Beater/Spray Painter or Motor Assessor to join our Motor assessing team to accurately assess vehicle damage to determine cost-effective and safe repairs while ensuring the best outcome for the customer and balancing the needs of the business. With locations in QLD, VIC and NSW, we're open to applicants in any of these states!

Do you need a scenery change or a chance to expand your skill set? Or just want to get off the tools. If so Auto & General has a great opportunity for you! Being a Motor Assessor at Auto & General means you’ll be a part of a multi-award winning company and one of Australia’s fastest-growing insurance companies that offers a competitive salary and a Cleaner, healthier work environment. Air-conditioned office duties. True flexibility with work/life balance which is beneficial to those with children and other interests and hobbies outside of work.

The day of a Motor Assessor is always changing. With plenty of variety, in one instance you can be dealing with a minor accident through to a stolen or burnt-out car/motorcycle 

Your role will include but not be limited to the following:
Accurately assess vehicle damage to determine cost-effective and safe repairs using the correct repair method.
Provide excellent service to our customers both on the phone and in person.
Undertaking vehicle assessments in line with underwriting terms & conditions & claims protocols.
Writing accurate assessment reports, negotiating correct scope & costs for vehicle repairs via Partner or Customer’s own repairers.
Manage rectifications in accordance with the Industry Code of Conduct & engage PSM in the appropriate recovery of costs.
Working as part of a state team of assessors to problem solve customer’s repair issues.
Providing excellent key to key customer repair times to increase customer advocacy.
Multi-channel assessing responsibility.

What experience you’ll bring:
Industry trade qualified
Experience and current knowledge of the motor body repair industry
Passionate about delivering a high standard of customer service
Sound level of computer literacy
Ability to work independently and effective time management
Valid Driver’s Licence

Our perks:
Extra leave - Enjoy additional leave days on us! You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
Paid parental leave - We support our new parents with paid parental leave and other benefits.
Workplace giving - If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar match your donations to registered charities.
Development opportunities - We’re championing your development with internal programs and access to a wide range of online courses.
Employee discounts - You’ll receive discounts on Budget Direct insurance products.
Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
Employee Assistance Program – We care about our people and offer an Employee Assistance Program (EAP) which provides professional counselling for employees and their immediate families
iCar – We invest in our Assessors in continuous learning of the ever changing repair industry and methods of repair.  The iCar program provides post qualification skills enhancement, education and training to keep Assessors
Genuine Work/Life balance – We understand the importance of providing our Motor Assessors flexible working arrangements. An autonomous role where you can enjoy a genuine work/life balance.
Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.

If you are seeking a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application.


Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

What type of Physio are you?

If you enjoy both manual therapy and exercise-based Physiotherapy…
If you enjoy building rapport and developing long-term professional relationships with your patients…
If you're self-motivated and connect well with people...
If you like to stay up to date with the latest research and value ongoing learning...
If you like to work in a small team environment…
If you would like to be a part of rejuvenating and growing an established business with a strong referral base for over 30 years.…
... Then we want to talk to you more about this opportunity!

Here are the benefits of working with us:

Base Salary + Commission program provides the ability to earn well and truly over the base salary amount
4-Day WORK WEEK!!
Mentoring and Team CPD sessions with our Senior Physiotherapist AND Specialist Musculoskeletal Physiotherapist
Varied caseload of musculoskeletal conditions, sports injuries and Reformer Pilates classes.
Pilates Studio featuring 4 x brand new Pilates Reformer machines
Cloud-based practice management program, digital patient files and integrated Exercise prescription program (Cliniko and Physitrack)
Loyal clients that value their health and your expertise
Full Administration support
Support from our highly experienced Remedial Massage Therapist
You are part of a very welcoming, supportive and dedicated team spread across 3 clinics (Moorooka, Ashgrove and Samford) that prioritises a healthy team culture

FULL-TIME POSITION DETAILS:
Base Salary $80K + Commission
4 DAY WORK WEEK (38 Hours)
$1000 Annual CPD allowance
6 Hrs/week of time-blocked admin time (reports, notes etc)


Start the conversation today!

Send an email with your CV attached to [email protected] with the subject “I’M YOUR MOOROOKA PHYSIO” to express your interest.

Those who are successful will be contacted personally.

We look forward to hearing from you!

Requirements
Bachelor or Masters of Physiotherapy Degree (required)
Current Unlimited AHPRA Registration
Current professional indemnity insurance
Be proficient in the use of clinical reasoning, manual therapy, exercise prescription and management planning
Fluent in the English language

Holiday Notice: Christmas Closure - December 23rd to January 2nd

We want to inform all prospective candidates that our office will be closed for the Christmas holiday from December 23rd to January 2nd. During this time, our team will be taking a break to celebrate the festive season.

Application Advisory: While our team is away, we encourage early applications for any open positions to assist us in expediting the interview process. Early submissions will be appreciated, and our hiring team will make an effort to review applications during the holiday period.

Interview Process: Please note that our interview process will officially commence in the new year. While we value early applications, candidates can expect interview invitations and further communication starting early January.

We appreciate your understanding and look forward to reviewing your applications. Wishing you a joyful holiday season!

Are you an experienced telesales professional looking for the next big opportunity to earn big and be recognised for your tenacity and ambition? Look no further! We’re rapidly expanding, and we want YOU to be a part of our success story.

 

Why Retinue?

• Unlimited earnings! Start on a $65,000 base + super, but with uncapped commissions, quarterly bonuses and realistic targets, you’re easily earning an OTE of $100k+. Our high performers are earning closer to $150k!
• Join a supportive team environment with managers and senior team members all driven to help you succeed.
• You’re supporting small business success across Australia, selling a solution that small business owners desperately need!
• Great working hours 9-5:30, no overtime or weekend work!
• Quarterly bonuses, awards, prizes, and a yearly overseas holiday
• Achievable commission structure, most earning commission in the first 4 weeks!
• Regular social gatherings and ongoing professional development activities

 

What does your day-to-day look like?

You’ll contact incoming and outgoing leads, and explain our services to decision-makers with the aim to schedule an appointment for your BDM. Expected daily call volume is 60-80 dials a day, and targeting 15 booked meetings per week. You’ll be working on our world-class CRM to maintain our lead data and partner closely with your BDM to ensure the best chance of a successful meeting and maintain our overall reputation as a client centric business the supports small business.

 

What are we looking for:

• Minimum 12 months experience in a similar role, ideally in a call centre or telesales environment but if you have outbound or B2B sales experience we encourage you to apply!
• Someone who can demonstrate prior high performance and is driven to succeed in this role
• Resilience and accountability are crucial! Everyone experiences highs and lows, but we're looking for individuals who can take ownership of their outcomes, bounce back from challenges, and reset to conquer their week, month, or quarter

 

Does this sound like the role for you? Are you excited to leap into 2024 with a new role, new opportunity and all the keys to help you succeed professionally AND financially? Then don’t hesitate, apply now and secure your ticket on our fast-growing Rocketship of a business!

Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team.  Headquartered in Auckland, New Zealand, with team members in the United Kingdom, United States, and Australia, we are dedicated to helping thousands of lawyers worldwide run highly successful legal practices.

The Customer Support Analyst is responsible for ensuring our clients receive timely assistance and resolution to technical support issues. Utilizing different resources like the user guide, internal knowledge, and their own curiosity to solve problems, the Support Analyst will investigate and solve user-reported questions and problems related to the functioning of their Actionstep systems. As a tenacious and customer friendly expert, the Support Agent focuses on getting users results with a human touch.

Reporting to the ANZ Team Lead, the Customer Support Analyst will manage a daily workflow of managing new and open tickets, running screenshares with users to determine next steps on resolutions, and working across the Customer and Support teams to document and share product knowledge.

This is a great opportunity for someone with great get-up-and-go and fantastic customer skills to join a tech company!

Who You Are:

Compassionate: you get satisfaction out of helping other people, and recognize that sometimes the best way to help is by listening and validating different experiences.

Curious: you want to find the answers and will work all the angles to get it done. You go above and beyond with in-depth research and evaluation to solve complex problems.

Results-Focused: you like to check things off your list and have a bias for action, using your decision- making prowess to make decisions quickly and solve problems.

What You Will Do:

Respond and manage to completion inbound tickets from Actionstep users across a variety of topics in time-sensitive situations, providing first level support with thoughtful, concise messages that provide expert solutions to our users.

Schedule and complete troubleshooting screenshare video calls with users when necessary, using excellent business etiquette and customer management skills to achieve high customer satisfaction.

Maintain and increase product knowledge through training and active research across Actionstep resources.

Thoroughly document user contacts, issues, and resolutions via help desk software, and contribute to team knowledge by submitting proposed solutions in internal and external documentation.

How We Measure Success:

• Responsiveness to customer enquiries
• Attention to detail when investigating issues
• Efficiency when managing multiple priorities
• Collaboration with other team members (inside support and other business units)
• Any relevant OKRs that are in place for the team

We offer a fantastic and inspirational working environment!

• Flexible working.
• We are a team, we trust each other and we believe our best work happens when life & work is in good balance
• Wear what you like to work.
• Take your birthday off.
• Friday afternoon socials and frequent team building events, remote and in person
• Relaxed and friendly team.
• Fantastic training and development opportunities

Sales Coordinator / Internal Sales Loganlea, QLD Be part of a national operation with a friendly and supportive work environment Ongoing training and career progression for the right person Great benefits including staff bonus and birthday day off  This is a great opportunity to join an established, successful and respected industry leader. A passion for achievement and success a must! About The Role...Due to growth of the business, we have a new vacancy to work as part of a vibrant and energetic Sales team.  You will be responsible for building strong customer relationships, providing product information and service as well as undertaking a variety of administrative support duties.Some of the main responsibilities of this role include: Creating quotes and taking customer orders (by phone and email), Providing support to our counter sales and regional sales teams, Following up on customer queries and product returns, Liaising with delivery drivers to follow up on customer orders. In return to your commitment to the business we are offering a competitive annual salary and the opportunity a rewarding career path for the ambitious individual looking to develop their Sales skills and progress within a national company. About You...This is an extremely busy role and requires someone who thrives on working under pressure and meeting tight deadlines. Applicants will also need to have: A bright personality with the ability to build strong customer relationships, A high level of accuracy and attention to detail. Strong computer and systems experience with fast and accurate typing speeds. Previous experience in the aluminium, home improvement or associated industries would be a distinct advantage. The successful applicant will be required to undergo a pre-employment medical including drug and alcohol testing and must have contactable work references.About Us...Established in 1974, Alspec are the market leaders in the design and distribution of innovative aluminium systems to the architectural, industrial and home improvement markets and can genuinely offer fantastic career progression and long-term opportunities in their national Branch network.We currently have 14 locations throughout Australia, employing over 650 employees.  This allows us to offer excellent opportunities for the right candidate. To Apply...Simply complete the application process by clicking the Apply Now button.Thank you in anticipation of your interest in this opportunity with Alspec.

Click here to view more detail / apply for Sales Coordinator / Internal Sales