Total 21,418 Manager Full-time job vacancies

We are looking for a dynamic, collaborative, driven and customer-obsessed Sales Development Manager in Sydney reporting to the APAC Sales Development Director.

The Sales Development Manager is a critical leader in our regional GTM team and will lead, manage and grow the Sales Development Representative (SDR) team whose goal is to generate revenue by developing target account opportunities and pipeline for Dynatrace in Australia and New Zealand to support our growth trajectory. Ensuring the critical work that marketing does to drive demand is picked up and executed through to the handover of opportunities to sales.

• Recruit, onboard, coach and optimise a team of SDRs responsible for inbound and outbound sales engagements
• Build best in class SDR team with the regionally specific tools, tactics and processes to make the regional teams successful
• Refine our customer value messaging and engagement strategy for your region to over-achieve Qualified Sales Opportunity (QSO) targets & conversion
• Stakeholders Management: align GTM strategy and processes with VP ANZ and Sales leaders
• Collaborate with Sales Managers, AEs, Marketing & Partner Managers on unified Account Prospecting Strategy
• Partner with Marketing leadership to ensure success of all marketing campaigns and inbound lead conversion 
• Work closely with SDR Management and global teams to improve opportunity management and qualification processes
• Manage data driven reporting and performance optimisation for the team
• Manage inbound lead flow and track efficiency of sales and marketing programs
• Lead a high-energy and record-breaking team & environment where people love coming to work, collaborate & have fun!
• Support usage, enablement and processes for SDR enabling technologies and resources including Salesforce, Call tracker, LinkedIn Sales Navigator, Outreach etc
• Regular and impactful communication & reporting cadence on regional performance to goals

Trinny London is coming to Brisbane!!!!

About our client:

We are proud to be working with our client partner, Trinny London! Portable, stackable, and perfect for application on the go, the entirely cream-based makeup range uses only the highest quality ingredients and pigments, challenging people all over the world to rethink their routines.

Trinny London has generated millions of sales by developing accessible and innovative products, acquired hundreds of thousands of supporters and customers all over the world, and more importantly, built a talented and motivated team to support fantastic growth.

The Role:

We are looking for a Full-time Manager for our kiosk in Westfield Chermside.  

Tasks and Responsibilities:

• Supporting the Business Manager in achieving all business objectives and targets relevant to counter retail
• Assisting the Business Manager in conducting monthly reviews to communicate objectives, set goals and measure progress in addition to daily feedback and monthly team meetings
• Motivating and driving your team to achieve performance targets
• Proactively manage poor performance, addressing attendance or conduct issues in line with business expectations, utilising the appropriate procedures and support
• Working closely with the Business Manager and the training team to ensure team members can accurately carry out all aspects of their roles and have up-to-date product knowledge to deliver exceptional customer experiences
• Assisting in executing visual displays, merchandising, inventory stocktake, ringing sales, identifying potential loss prevention issues, following safety and emergency procedures, and other tasks as required

Requirements

• Qualified Makeup Artist or relevant experience
• Experience in a managing a retail team in luxury beauty
• Excellent leadership and communication skills
• Excellent teamwork skills, the ability to collaborate and inspire
• Willingness to put in necessary work that is required to fulfil all the needs of the business
• Ability to operate in a fast-paced environment and to adapt

Benefits

• Competitive total salary package between $70,000 - $75,000
• Company discount for yourself, friends, and family
• The chance to work with a market leader in the luxury beauty sector
• Great company culture that supports equal opportunities and provides development opportunities

If this sounds like you then APPLY NOW!!

The role is responsible for leading a team that delivers end-to-end remediations as a result of risk related incidents along with supporting
projects across the business as a result of remediation incidents.

You will work closely with key stakeholders to ensure remediation
incidents are progressing with appropriate input and oversight. You will ensure that remediations are managed in a timely manner aligning
with TAL’s Customer philosophies within the risk management framework and Enterprise Remediation Guiding Principles.

In this role you will: 

• Ensuring delivery of remediation incidents in line with TAL’s Enterprise Remediation Guiding principles and risk framework.
• Defining roadmap of Remediation activities in consultation with impacted teams and stakeholders which requires effective prioritisation, resourcing requirements and understanding of customer impact.
• Building strong relationships with leaders across the business to ensure that support can be provided when required.
• Developing and leading Remediation direct reports.
• Ensuring root cause analysis of incidents is completed effectively and appropriate strategic and tactical solutions are implemented with key stakeholders.
• Working with Line 1 Risk team to ensure adequate visibility of all items identified requiring remediation and due dates for any assigned actions met.

Working amongst a fun and dynamic team, you will work with the Housekeeping Management team to support the Turndown team to meet their goals.

Some of the responsibilities include:

• Conduct daily briefings with turndown housekeepers at floor level
• Manage and supervise all tasks of their team
• Conduct regular room checks to ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set
• Attend to reports on damage or malfunction in hotel rooms
• Record room status in allocated section accurately
• Assist Executive Housekeeper in assessing team members’ attendance and performance
• Actively support the housekeeping team with room cleans during peak periods 

You will:

• Be well versed in hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the assigned by the Management
• Establish and maintain effective employee working relationships

Trinny London is coming to Brisbane!!

About our client

We are proud to be working with our client partner, Trinny London! Portable, stackable, and perfect for application on the go, the entirely cream-based makeup range uses only the highest quality ingredients and pigments, challenging people all over the world to rethink their routines.

Trinny London has generated millions of sales by developing accessible and innovative products, acquired hundreds of thousands of supporters and customers all over the world, and more importantly, built a talented and motivated team to support fantastic growth.

About you

We are looking for Full-time Assistant Kiosk Manager to join the team at Westfield Chermside. 

The role

• Support the Store Manager in achieving all business objectives and targets relevant to counter retail
• Assisting the Store Manager in conducting monthly reviews to communicate objectives, set goals and measure progress in addition to daily feedback and monthly team meetings
• Motivate and drive your team to achieve performance targets
• Proactively manage poor performance, addressing attendance or conduct issues in line with business expectations, utilising the appropriate procedures and support
• Assist in executing visual displays, merchandising, inventory stocktake, ringing sales, identifying potential loss prevention issues, following safety and emergency procedures, and other tasks as required

Requirements

• Qualified Makeup Artist or relevant experience
• Excellent customer service, communication, and organisation skills
• Experience in managing a retail team
• Excellent teamwork skills, the ability to collaborate and inspire 
• Ability to multi-task and build relationships
• Open flexibility to work during peak times including evenings, weekends, and holidays.

Benefits

• An attractive total salary package (including superannuation) between $65,000-$70,000 is on offer.
• Company discounts for yourself, friends, and family
• The chance to work with a market leader in the luxury beauty sector
• Great company culture that supports equal opportunities and provides development opportunities.

APPLY NOW!

What you’ll do

tyresales and tyreconnect businesses, both of whom aim to create a hassle-free tyre purchasing experience for both B2C and B2B customers alike. Their seamless eCommerce network links all the big tyre brands with the largest tyre fitment network in Australia.

The Associate Product Manager will play a crucial role in supporting our product management and business analysis functions. This position offers a unique opportunity to work closely with cross-functional teams, including technology, operations, sales, marketing and customer service, to drive product innovation and business growth.

• Supports broader Product Team with gathering and writing requirements, features, product strategy, design, prioritising and planning and roadmaps to champion customer needs.
• Work closely with cross-functional teams, including engineering, design, operations marketing, and sales, to ensure alignment on product goals and strategies. Facilitate communication and coordination among team members to drive project execution and the delivery of products to market.
• Identify and investigate reported bugs or issues related to our products or platforms. Work closely with development to replicate, troubleshoot, and resolve technical issues and conducting user acceptance testing as required.
• Collate, support and understand customer insights and research.
• Drive continuous product optimisation, while building and maintaining processes which support delivery of our products.
• Develop your position as an expert of the product, competitive landscape and customers of your product.

We have an exciting new opening for a FIFO Service Technician to join our Bosch Rexroth team in Perth WA. This role will have a scheduled roster on a fly-in/fly-out basis and respond to customers service requests while promoting the sale of Bosch Rexroth parts.

Tasks will include but not be limited to:

• Proactively develops and promotes improvement solutions to enhance customer production and maintenance requirements.
• Carries out site repairs, installation, commissioning, function/performance testing on customer equipment & systems including Hydraulic Power Units, Rotary and Linear Actuators, Accumulators & nitrogen gas charging.
• Maintains current record of all equipment and tooling assigned to vehicle/technician.
• Ensures all equipment and tooling is kept clean and in safe working order, with 100% availability.
• Maintains vehicle in clean, organised, safe and roadworthy condition throughout at all times.
• Provides technical support to other Bosch Rexroth and customer facilities as required, which can include interstate & international travel, and short-term remote assignments of no more than ten (10) days each.
• Maintains a physical capability to be able to undertake physically demanding assignments at any time and advises Supervisor of any ailments that may prevent duties from being safely executed.
• Contributes positively to business operations and to opportunities to improve business processes.
• Performs other duties as directed from time to time to meet Bosch Rexroth business and operational requirements.

• Do it differently and leave your mark! 
• Join an authentic culture and inspire our awesome Australia wide BWS team
• 7 Month Parental Leave cover

The Internal Communications Manager will will be responsible for developing and implementing communication strategies that engage, motivate and inform the BWS team to support the overall business strategy. This role is central to fostering a positive culture, and promoting a sense of community and connection amongst our team! 

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Developing and executing comprehensive internal communication strategies that aligns with the BWS overall business objectives.
• Working closely with the Leadership Team to deliver clear, purposeful messages to team members both in stores, and support roles.
• Lead the delivery of clear, concise and purposeful communications through targeted mediums that support our team's understanding of the business strategy and connect to our brand.
• Plan and deliver key annual activations including Strategy Roadshows and events that connect our teams across the business to the BWS and Endeavour Group strategies. 
• Develop cohesive communications plans and work with the business teams for key events, change initiatives, product launches and other projects
• Help our team in stores to understand business objectives and how they contribute to our overall results.
• Lead and develop a Communications Specialist. 
• Monitor and evaluate the impact of internal communications, making recommendations and improvements to enhance the effectiveness of all communications.

The Risk Managers primary focus is on the management and coordination of the risk management function, ensuring that all elements of risk to the project are identified, analysed, reported and solutions/mitigations developed and implemented.

The main duties of a Risk Manager is:

• Management and coordination of risk management to ensure effective project delivery to and to the highest industry standards, on time and within allocated budgets.
• Undertaking both qualitative and quantitative risk assessment to support informed and evidence based decision-making within the project.
• Perform QRA for cost and prolongation risk related to time activities.
• Building and promoting a risk-aware culture across the project which includes increase levels of awareness, understanding and commitment to risk management issues, facilitating risk workshops as required.
• Ensuring a program of individual and small group risk reviews and reports are completed to facilitate an accurate understanding of actual and potential risk exposures across the project and assisting in providing solutions and mitigations, including any required controls and actions.
• Completing risk reporting associated with monitoring project contingency and potential scope modifications made during the project.
• Updating the risk register to facilitate the management of the project risk profile.
• Providing subject matter expert advice to the project management team in relation to risk management.
• Coordinating and reviewing project status reporting and assisting with arrangements for key governance meetings.
• Supporting the project controls and contract management functions as required.

You will manage the relationship with the service providers, whilst also making recommendations to improve the environmental performance of our client's assets. Your ability to manage budgets effectively and contribute to investment plans to maximise asset values will also be key, as will the ability to control costs and expenditure. This role will be based onsite with the client on a 6 month contract. 

• Ensuring building compliance and driving initiatives on engineering standards across the business.
• Developing and enhancing the team’s portfolio of services.
• Managing the presentation and day-to-day operations of allocated properties, including security, maintenance and safety.
• Developing strong relationships with internal and external stakeholders, including tenants, clients, contractors and colleagues.
• Reviewing the monthly operating expenditure against budget.
• Working with Property Managers to produce monthly client reports as required.
• Managing data within the facilities management software.
• Ensuring all planned preventative maintenance is executed in accordance with schedules.
• Ensuring each asset remains compliant with the required standards.
• Monthly reporting on the operation of each asset.

What you will do:

Reporting into the Senior Manager Marketing and Digital, you will contribute to the delivery of the organisation’s digital marketing strategy to ensure that we are sufficiently and appropriately represented across digital channels, as well as accountable for the delivery of lead generation and commercial targets.

Key tasks include:

• Managing relationships with key stakeholders, media and advertising agencies
• Implementing search initiatives, or work with SEO/SEM Specialists to drive online traffic to the organisation’s website and other digital assets
• Be accountable for performance media budgets with key stakeholders in the marketing team
• Developing the digital marketing strategy in support of the broader marketing plan
• Managing media agencies planning team regarding MBAs and invoicing
• Measuring and report on the effectiveness of all campaigns with the intention of developing insights.

This is a 12 month maternity leave contract.  We envisage that the successful candidate will commence in early-mid-June. 

What you will bring:

• 3-5 years’ experience in similar digital marketing and/or media roles
• Track record in strategic development and implementation of performance strategies that have had a demonstrable impact on commercial outcomes
• Strong stakeholder management and communication skills
• Significant experience with performance media and campaign performance metrics with a focus on revenue outcomes
• Advanced use of Google Analytics and Google Data Studio for analysis and reporting.
• Experience in briefing and managing media agency requirements

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations people, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 
• Certified as a Family Inclusive Workplace 
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer 

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! 

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As the Restaurant General Manager at GYG, you will lead the charge in overseeing daily operations across multiple restaurants. You will empower the team through coaching and training, while managing your portfolios P&L. Your role will see you maintaining the highest standards of quality, adhering to all procedures, while embodying the GYG spirit. 

What's in it for me?

So much! Check out some of the benefits below:  

• Competitive salary
• Flexible rosters and employment stability  - talk to us about what work life balance means to you
• Opportunities for advancing your leadership abilities – level up to Area Management and beyond
• A comprehensive training program and support to set you up for success 
• Heavily discounted GYG meals 
• Free and comfortable GYG uniforms and exclusive merch 
• Annual Restaurant Managers summit –  enjoy days of connecting, networking and sharing with leaders from across the country!
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few 
• The possibility of owning your own franchise or joining our corporate office in future 

We appreciate diverse experience, but specifically we are looking for candidates that have:  

• Demonstrated leadership experience in a fast-paced, high-energy setting  
• Strong financial and commercial acumen, with the ability to identify sales and P&L opportunities and collaborate on actionable strategies with the team
• Previous success in meeting KPI’s
• Proven track record of delivering outstanding customer service  
• Exceptional interpersonal and communication skills 

Click the "I'm Interested" button to express your interest in joining our team!  

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process. 

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Part Time Shift Leader at GYG Gympie, you'll play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

What's in it for me? 

So much! Check out some of the benefits below: 

• Fair pay, flexible rosters, and employment stability 
• Free and comfortable GYG uniforms and exclusive merch 
• Heavily discounted GYG meals 
• An uncapped referral program! Bring your mates and earn $200 per successful referral 
• Team building activities and regular crew competitions 
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• Opportunities for advancing your leadership abilities – level up from Shift Leader to Assistant Restaurant Manager and beyond
• The possibility of owning your own franchise or joining our corporate office in future 

We appreciate diverse experience, but specifically, we are looking for candidates who have: 

• Leadership or supervisory experience in a fast-paced environment 
• A track record of providing outstanding customer service 
• Completed or willingness to complete Food Safety Supervisor certificate 
• Completed or willingness to undertake Responsible Service of Alcohol course 

Click the "I'm Interested" button to express your interest today!  

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process. 

The Carbon Solutions team key purpose is to assist our customers with the decarbonisation of their business by delivering products, services and solutions, to help them reduce and meet their emission reduction target. Our customers are wide and varied and so are their carbon footprint challenges. This role will be focussed on developing and implementing solutions that are available today whilst working with our internal expertise to help identify and develop new low carbon and energy future pathways.

Responsibilities include:

• Identifying common strategy areas, requirements, customer commitments, and coordinates development of the decarbonisation customer experience through account establishment, management and reporting.
• Working closely with the sales teams across all industries that our commercial business to assist or lead discussions with a wide range of customer offers, and supports tender submissions and sales materials.
• Building key relationships with decarbonisation focal points across the customer’s sustainability, procurement, technical, operations and commercial divisions. 
• Ongoing development of the customer value proposition and work closely marketing to determine messaging and channels and be responsible for presentation development.
• Maintaining close collaboration with financial, technical, carbon management and new energies experts/focal points, and currency in customer reporting requirements/legislation to ensure process compliance.
• Accountable for complex commercial negotiations including pricing mechanisms to ensure profitability and integrated margin opportunities.
• Identifying new carbon solutions demonstration projects/new capabilities and work with key internal /external stakeholders to build business case and gain internal sign off.             
• Need to be able to handle a large number of customer opportunities at various stages of the sales pipeline and manage conflicting priorities
• The role is to be based in Melbourne

We are pursuing an Assistant Restaurant Manager for the Noosa Beach House Restaurant;  located at Sofitel Noosa Pacific Resort, one of Australia’s leading five star resorts; and located in the heart of Hastings Street. Your primary focus will be on providing exceptional customer service, ensuring a luxurious dining experience, and managing the restaurant team to deliver outstanding results. You will be tasked with maintaining high standards of food quality, service, and ambiance, while also driving revenue and profitability. In addition, this will include any administrational tasks required to achieve and maintain the above-mentioned standards and guest experience.

You will be:

• A hands-on leader who drives guest experiences and relationships;
• Have a passion for food and beverage, with sound knowledge of wines and local food influences;
• Collaborate with the Restaurant Manager to create innovative concepts for special events and promotional activities;
• Highly organised, you will ensure that we have an efficient restaurant operation, as well as maintain high productivity, quality, and customer-service standards;
• Aware of financial metrics and capable of driving & maintaining revenue whilst managing costs and payroll.

As a Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to the next level.

Reporting to the Operations Manager, this role will be responsible for the following:

• Manage Platform 818 Restaurant, Eve’s Bar, Room Service, Conferencing & Events to ensure quality and efficient service and standards whilst delivering a memorable guest experience.
• Review and analyse the daily operational needs maintaining beverage, labour, product and expenses on budget.
• Develop, implement and maintain quality standards for all Food and Beverage outlets, including the supervision and direction of the Food and Beverage team.
• Work closely with the Executive Chef and kitchen team to ensure Food and Beverage service is an exceptional guest experience.
• Recruit, manage, train, develop and inspire the Food and Beverage team.

We are searching for a skilled Head of Safety, Quality and Security who masters fostering relationships inside and outside businesses and has proven experience influencing complex stakeholder environments.

Reporting to the VP of the Airborne Solutions Business Line within Leidos Australia, you will operate in a high-paced environment leading and managing the Aviation Safety, Quality and Security across Airborne.

You will be responsible for developing and executing the Aviation Safety, Quality & Security strategy to support a safe, efficient and compliant operation.

Your responsibilities will include:

• Leading the Aviation Safety, Quality & Security department, ensuring adherence to regulatory standards and industry best practices. 

• Driving initiatives to target zero harm, enhance safety and quality compliance, and strengthen security measures in support of our specialized airborne missions. 

• Collaborating with senior leaders in Leidos Australia and the US on aviation safety, quality, and security matters. 

• Working closely with cross-functional teams, including Health & Safety, Quality, and Facilities & Security, to support corporate objectives. 

Oaks Townsville Gateway Suites are currently seeking a hard-working, dedicated and experienced professional for the role of Housekeeping Manager. 

Job Responsibilities:

• Ensure a high standard of cleanliness is evident throughout the property in Housekeeping (in rooms, public and common areas);
• Build a productive and professional relationship with Housekeepers staff members, Housekeepers clients and all contractor personal;
• Lead housekeeping team to provide an excellent cleaning service;
• Oversee daily on the job training for all cleaning employees;
• Maintain accurate financial, maintenance and inventory records.

Approved Sponsor – Oaks Hotels & Resorts Suites

Annual salary range: $70,000 - $75,000 (excluding superannuation)

Expected hours: 38 per week

Location:2 Dibbs St, Townsville City QLD 4810

Our client is a leading Creative Experience Design company based in Sydney. Specializing in crafting ambitious and adventurous experiences, they collaborate with a diverse range of clients including organizations, cultural institutions, architects, businesses, and brands. With a passion for creating Astonishingly Unforgettable Experiences, our client thrives on pushing boundaries and breaking the rules to deliver exceptional results.

Role Overview: As a Business Manager, you will play a crucial role in supporting the Business Development Director across all new business opportunities. You will bring your entrepreneurial mindset to oversee the end-to-end pitch process, ensuring effective communication strategies and exceptional bid responses. This role offers the opportunity to work in a dynamic, creative environment where curiosity, collaboration, and tenacity are valued.

Key Responsibilities:

• Support the Business Development Director in identifying and qualifying potential opportunities.
• Actively monitor tender portals for relevant opportunities and coordinate the pitch process.
• Lead the tender writing process in collaboration with cross-functional teams to produce exceptional bid responses.
• Evaluate pitch/tender outcomes to drive continuous improvement and increase conversion rates.
• Maintain and improve internal documentation and CRM systems to streamline future tender responses.

• Bachelor's Degree in Business, Marketing, or related field, or minimum 2 years of relevant work experience.
• Proven project management skills and exceptional presentation skills.
• Demonstrated ability to work collaboratively and autonomously in a fast-paced environment.
• Strong organizational skills with the ability to manage multiple projects and priorities.
• Experience or desire to work in a small team environment.
• Alignment with the company's values and a passion for experience design, digital, and arts & culture.
• Willingness to stay updated with market trends and industry developments through networking and attending events.

• Fun, fast-paced, and supportive work environment.
• Hybrid work model (Mon-Wed in office, hybrid Thur/Fri).
• Opportunities for professional development and growth.
• Commitment to diversity and inclusion.

Within Western Australia, Sodexo is responsible for the operations, maintenance, and refurbishment of non-process infrastructure to clients within the mining and oil & gas sector. Sodexo plays a critical role in ensuring the resource sector can operate by providing quality catering, hospitality, and facilities maintenance services.

Sodexo manage one of the world’s largest integrated facility maintenance contracts and due to a business restructure, we now have a position for Facility Maintenance Manager to come onboard.

This role is crucial to the continued success of our Facility Maintenance team. The role will have accountability for ensuring that stakeholders understand their current performance as well as developing pathways to scale and replicate success. You will be working with the Regional Operations Leadership Team to develop and implement business initiatives, process development and process management to drive performance.

Main Duties

• Manage successful delivery of hard facilities management services as the primary role and provision of support services as required to the soft services delivery under the client project.
• Lead, develop and drive financial and service improvement initiatives based on knowledge of clients’ and consumers’ needs.
• Lead, develop and drive strategy initiatives and offers based on deep knowledge of clients’ and consumers’ needs and focused on Quality of Life to deliver sustainable profitable growth and a safe working environment.
• Drive strategic alignment and direction, optimising processes to maximise performance.
• Lead delivery of agreed asset upkeep standards, in line with client management plans.
• Drive asset maintenance improvement with underperforming teams and stakeholders.
• Develop sustainable preventive maintenance and predictive maintenance methodologies to minimise the level of unscheduled events.
• Develop and maintain strategic partnerships with clients, ensuring alignment of our services meet the needs and long-term vision of our clients.
• Design and facilitate stakeholder discussions, workshops, meetings, and reviews to optimize performance and risk management.
• Lead and facilitate client discussions, ensure prompt and professional communication of all serious maintenance issues, response and progress in resolving the issue.
• Understand the contractual obligations of the clients’ contract terms to achieve 100% compliance and meet the clients’ and Sodexo Remote Site’s financial goals and expectations.
• Leverage data provided from different systems, monitor and analyse business performance, identify and implement opportunities to improve the service performance through specific interventions so that the Business, Financial and operational performance targets are met or exceeded.
• Provide interpretation, analysis and reporting of results and supporting documentation where appropriate
• Develop and drive cost saving initiatives, with specific reference to quotation and development of new works projects and develop budgets for Facilities Management operations.
• Ensure regional compliance of all statutory, legal requirements, including Local regulations, certifications, and licensing requirements.
• Drive strategic regional process compliance alignment and direction, optimising processes to maximise performance.

Note: This position requires the Australian Baseline Security Clearance. If offered employment, you must be willing to complete and successfully pass the adjudication process. Australian citizens currently residing in Australia for at least the past 3 years will be considered.

Responsibilities 

• Promote and support change management processes at a global level. The GCO Change Management team is a trusted partner in our Global Cloud Service organization.
• Partner and collaborate with internal stakeholders, external partners and customers globally to address process improvement and implement effective and resilient solutions.
• Proactively collaborate with global Senior Management and peer Change Managers to ensure we meet OKRs and company priorities.
• Provide training, coaching and guidance of Change Management process to the Global Cloud Services team.
• Participate, influence and lead cross-functional or multiple projects while maintaining the balance of running BAU tasks.
• Play a key role in defining requirements and participating in large-scale/high visibility programs and projects, allowing Global Cloud Services to effectively deliver scalable infrastructure solutions.
• Provide input, document requirements and support the design and delivery of training programs.
• Actively facilitate the creation of documentation and other Knowledge resources, while driving compliance with established Knowledge Management policies, practices and standards
• Good communication is a must. Dealing with business partners is a very important aspect of this role.
• Strong teamwork, flexibility and interpersonal skills are a must. Strong collaboration and valuing other ideas and contributions. The role will require looking after 3 different environments along with other Change Managers in the region.
• Requires attention to detail as the role requires different forms of reporting, pre & post-implementation review of changes, inter and intra-team discussions around change implementation and audits.
• Chair the Change Advisory Board (CAB) meeting, produce the meeting agenda and distribute meeting minutes to stakeholders.
• Participate in external and internal audits as the subject matter expert for Global Cloud Services Change Management, demonstrating adequacy and effectiveness of internal change controls.

in this role you will:

• Thoroughly inspect designated rooms and public areas, guest corridors, guest lift, lobbies, service areas, cupboards, fire exits, staircases. 
• Ensuring that these areas are systematically cleaned in accordance with the established procedure.
• Supporting the housekeeping team while on shift to meet and where possible exceed customer and guest expectations, enabling the Housekeeping team of the hotel to be recognized as purveying consistent, quality and value for money accommodation
• Competent in opening and closing procedures for the Housekeeping
• Assist with identifying areas where re-training, refresher training and self-checking training is required, and conduct training accordingly.
• Ensure that the control and procedures of “Lost and Found” is properly recorded and stored accordingly.
• Greeting guests’ ensuring enquiries and complaints are actioned in a caring and courteous manner and that they are reported to the Housekeeping management team.
• Inform the Housekeeping Manager and Supervisor of any instances of misconduct by staff.
• Direct all reports of any incidents, complaints, suspicious persons or safety hazards to the Housekeeping Manager or Housekeeping Supervisor
• Monitoring room cleaning times to ensure productivity is maintained
• ny other reasonable duties within the Housekeeping management team scoope as required