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Position Overview

Do you want the opportunity to be part of a startup-like environment and have a big impact on a brand-new product? Are you looking to be at the forefront of innovative new technology that will ultimately help people imagine, design, and make a better world? If so, come join the Autodesk Tandem team! Our mission is to create Digital Twin technology and solutions that will transform how buildings are designed, built, and operated.

We are seeking a Product Sales Specialist who is deeply passionate about the AEC-O industry and strongly believes in the potential of Digital twin technology to revolutionise this field. This position offers a unique opportunity to engage with some of the world's largest organisations that build, operate, and manage facilities.

The ideal candidate brings an entrepreneurial spirit and is enthusiastic about working directly with clients to help them realise the value and positive outcomes from adopting a new and innovative technology. We are looking for a candidate who embodies the characteristics of an ideal team player, with a strong emphasis on humility, adaptability, and a customer-first mentality. We value smart, courageous, and inclusive individuals who aren't afraid to push boundaries and drive innovation.

Responsibilities

• Grow the overall Autodesk Tandem business in your territory through developing and executing a business plan and growth strategies to achieve team sales and revenue objectives

• Qualify inbound leads and identify expansion opportunities across existing Autodesk customers

• Collaborate with the broader Autodesk teams to create and drive opportunities within our prioritised target industries and segments

• Partner with Customer Success to align on customer growth plans, ensuring successful adoption and ongoing use of Tandem

• Develop and lead customer presentations and product demonstrations that are informative, compelling and customer outcome centered

• Deliver on quarterly and yearly sales targets, providing accurate forecasts to leadership

• Develop sales collateral in a variety of formats to share and conduct training sessions with the broader Autodesk sales teams

• Utilise sales and CRM tools to optimise your customer engagement strategy and effectiveness

• Stay up to date on current industry news, trends, and competitors

• Partner and collaborate with internal subject matter experts, marketing, and product teams to translate customer challenges into workflow solutions and best practices

• Attend and support trade shows and events as needed

• Travel to key customer sites and participate in Executive Briefings as requested

Minimum Qualifications

• Bachelor's degree or equivalent experience

• Previous experience selling SaaS technology to both enterprise and mid-market customers (Smart Building Technology and/or AEC-O industry strongly preferred)

• 5+ Years of software sales experience in quota carrying roles

• Strong work ethic, highly adaptable, goal and results oriented

• Excellent written and verbal communication skills

• Ability to take initiative, prioritise, and manage time effectively

• Ability to work independently and collaborate effectively both in person and remotely with our Global direct and indirect sales teams

• Estimated travel for this position is between 10-20%

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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Adelaide on a Permanent full-time basis.

This role reports directly to the Customer Service Team Lead and will see you utilise your awesome Customer Service experience to build customer relationships, work with technicians on scheduling and make outgoing calls to customers to promote our products and services.

Core responsibilities in the role include:

• Keeping the customer at the centre of your thinking by taking responsibility and ownership for customer satisfaction, loyalty and responding to customer queries related to their bookings in an effective manner.
• Proactively making outbound calls to our existing customers to promote our products and services
• Demonstrate experience in customer service, including the ability to display empathy and active listening skills. Provide a high level of customer service and act as the first point of contact for customer enquiries via phone and email.
• A high degree of attention to detail and accuracy while scheduling appointments for residential customers
• Converting incoming enquiries into sales opportunities using excellent verbal and written communication skills, including interpersonal skills
• Ability to work to deadlines, KPI's and meet sales targets while working as a team and independently.
• Ability to multi-task and attend to ad-hoc jobs as and when they arise
• Documentation of all relevant information on the CRM to provide clear instruction for field technicians.
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

The ideal candidate will possess:

• Experience working in call centre or internal sales environments (essential)
• Demonstrated experience in phone sales and converting enquiries into sales
• Capable of working with multiple web-based data-bases and email programs. Experience in Microsoft suite is desirable.
• Proficient with communicating verbally and electronically
• Able to work calmly under pressure while multitasking.
• Proven problem-solving skills.
• Ability to work in a team environment to support fellow colleagues.
• Professional, reliable and punctual.
• Accurately enter data into systems.

What is on offer:

• Competitive salary, plus generous bonus/commissions structure to reward individual and team performance.
• A friendly, supportive environment where you can enjoy going to work each day.
• Access to staff benefits and discount program with major retailers and stores.
• Comprehensive training via company’s in-house programs.
• Access to ample on-site car parking.

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

If you’re the superstar we’re looking for, and you’re looking for a supportive company culture and a great opportunity for your career, click the Apply button now to submit your resume.

Employee Testimonials

“Rentokil Initial enables me to have a career where I feel valued but also gives me the opportunity to be a parent and have work-life balance.” 

Phillip Winkler

"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."

Darran Gibson

“What has kept me at Rentokil Initial is the diversity of the role and the large amount of support.” The opportunities are endless here.”

Adam D’Andrilli

• Provide structured and proactive support to Directors and teams in the bidding process.
• Coordinate and support development of collateral to demonstrate value or support positioning activities.
• Coordinate and support comprehensive PQQ/RFT/RFP documentation incorporating the requirements of specifications, within strict timescales.
• Incorporate local knowledge and writing style/branding in bids to ensure brand adherence.
• Coordinate and incorporate input from bid partners, directors, technical experts and wider team as necessary, to ensure a consistent and coherent final bid against scoring criteria.
• Provide structured format and text for others contributing to bid.
• Work flexibly across the organisation to support Directors dependent on tender activity to ensure a unified and consistent approach to bids.
• Following submission of bids, extract key information from tender and manage information in-line with information management processes and following internal feedback analysis processes.
• Support best practice bid process, structure and quality.
• Support Business Development with any other activity as required.

We're always looking for talented people to join our team. If you're interested in joining any of our corporate teams, engineering group, or being a part of our mission crew as an observer, you've come to the right place.

We know that our team is our greatest asset and that our success relies on us attracting and retaining highly skilled and motivated people who are passionate about what they do.

To do this, we offer:

• A mission: a sense of purpose,
• Market competitive remuneration,
• A range of benefits, 
• Challenging and diverse opportunities,
• A supportive team environment, and
• Opportunities for professional and personal growth

To be considered for any suitable roles we have available, please submit your expression of interest by clicking 'I'm Interested' and filling out the details in this form.

Turner & Townsend will give you the opportunity to work with world class clients on cutting edge projects and to build a successful career with a company that will offer the highest levels of support at every stage.

We work on projects of all sizes from one-off developments to mega-programmes, from planning the future development across Infrastructure projects to site based construction of individual projects, while helping the largest companies in the world. We cover everything from leading teams, planning works, tracking progress and business case delivery to bringing assets into use. 

In a Senior Scheduler/Planner role in our Real Estate team, you will have knowledge in:

• Provide scheduling services across diverse Building projects. 
• Conduct Pre-baseline reviews of contractor’s programs to check adherence to the required contractual requirements and industry standard scheduling practices. 
• Prepare progress update reports and highlight key schedule risks and opportunities to the clients. 
• Recommend corrective action and create acceleration programs in case of major delays. 
• Conduct delay analysis and assist the Senior Scheduler in delay claims management. 
• Arrange meetings with multiple client-side stakeholders to understand their inputs and deliverables during the project and create an Integrated Master Works Program including all these dependencies linked to Main Contractors program. 

Why is this an exciting opportunity?

Publicis Worldwide is The Change Company. We’re driven by leading change to unlock growth for brands to make the world a better place.

We are proud to be known as the most creative and connected communication agency in Queensland. We have a portfolio of clients and brands ranging from Queensland-based and focused; to Australian, APAC and global. We’re Australia’s #2 medium sized agency (as named by Campaign Brief 2022) and becoming famous for repositioning brands, creating fame for brands, leading behaviour change and converting communications right through to retail. We’re a channel agnostic creative company and create ideas and solutions that work across owned, earned, and paid channels.

We have a broad variety of clients across a variety of categories including health & wellness, food & beverage, education, tourism, sport & entertainment, auto, and government. We work for our clients to make impact in markets globally, across the APAC region, across Australia and also for Queensland.

As part of one of the world’s leading global networks, we bring together a connected ecosystem of communications including creativity across communications touchpoints, media, digital, data, PR, and CRM.

We built an agency that’s proud to be based in Queensland – the future home of the Olympic Games. We’re attracting people who’ve worked all over the world but believe living in a place with a bit more sunshine and freedom leads to more creativity. We seek to hire people who are curious, instinctive, entrepreneurial, and kind to each other to make change happen.

Sound like you? Read on.

The transformation you will experience  

We're in search of an experienced Social Lead to join our team for a 12-month parental leave contract. This is an incredible opportunity to guide and spearhead the growth of our Social Media Department to new heights, bringing the vision to life. Partnering with the Executive Digital Experience Director, you’ll have the scope to shape and implement both organic and paid social media strategies for our diverse client portfolio. Leveraging your expertise in social-first approaches and data-led creativity, you will steer activities that not only captivate audiences, but are also supported by insightful analytics.

You will have the platform to provide thought leadership, defining strategies for social campaign optimisation and fostering the growth of social media within our organisation; all whilst working closely and ensuring a seamless integration with our broader Digital, Strategy and Creative teams. As the Social Lead, you will be deeply engaged in mentoring and guiding teams, driving innovation, staying ahead of industry trends, and continuously advancing the boundaries of what's possible in the realm of Social.

You'll have the opportunity to create a meaningful impact by pursuing results driven outcomes; demonstrate your initiative to boosting our social presence, amplifying brand visibility, and providing exceptional social experiences for our clients.

Key responsibilities

Team leadership

• Lead and mentor a dedicated team of social specialists including two Social Account Managers and one Community Manager, overseeing their performance and career development
• Develop frameworks for workflow and drive collaboration with internal and external media, strategy, and creative teams to ensure seamless integration of social strategies with other marketing efforts
• Work closely with platform, data, and industry partners to ensure the smooth execution of social media campaigns

Client relationships

• Build, foster and maintain strong client relationships, understanding their business needs and delivering tailored social strategies and solutions for impact and growth
• Act as the escalation point for complex campaign, strategic, and client relationship challenges

Social excellence

• Develop, set, and maintain high standards of excellence in social strategy, planning and execution across the team 
• Influence creative and strategy teams to create innovative, best-in-class social content.
• Drive the implementation and execution of both organic and paid social activities, content calendar delivery, paid social execution, and detailed reporting, whilst managing budgets and potential scope creep
• Oversee our efforts in fostering and building strong and engaged communities for our clients, supporting them in setting excellence in positive, proactive and crisis management strategies and activities.
• Use analytical thinking and data-driven insights to optimise social activities and provide valuable recommendations to clients and team members alike.

What you’re looking for

• A supportive and collaborative culture
• Clients who are open to be challenged and working progressively.
• Opportunity to fulfil your career goals in a business large enough to accommodate them - we have one of the finest mobility programs GLOBALLY!

What type of person will be successful in this role

• Ideally 6+ years’ experience in social media strategic planning and management
• Exceptional leadership skills with exposure to building, mentoring, and influencing high-performing teams
• Demonstrated success in developing and implementing successful social strategies and communities that drive impact, change, and growth
• Strong understanding of best practices for all existing and emerging social platforms (i.e., Facebook, Instagram, Pinterest, YouTube, TikTok, Snapchat)
• Familiarity with online analytical tools and social scheduling applications, such as Emplifi, Brandwatch, and Google Analytics
• Strong analytical skills and experience in using data and metrics to guide marketing strategies and decisions
• Strong commercial understanding and a proven track record of growing social revenue
• Experience working closely with world-class/world-class brands and clients, understanding their business needs, and delivering tailored social media solutions is highly preferred
• Passionate about staying current with or early adopting social media, PR and digital trends, channels, and best practices
• Has excellent verbal and written communication skills, capable of articulating complex ideas and strategies clearly

Publicis Groupe benefits

Be a part of the Publicis Groupe family, one of the world’s most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:  

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing 
• A creative, fun, and rewarding office environment backed up by our Publicis Liberté flexibility approach “working your way, with us!”  
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network 
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes 
• A culture of open feedback and support to reach your goals through our Career Conversations program  
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE and Embrace (reconciliation action plan) programs   
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year 
• Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits 
• Access to counsellors, psychologists, and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs 

Publicis Groupe believes that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers, and lesbian, gay, bisexual, transgender, and intersex (LGBTI) people. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process. If you need assistance or adjustment due to a disability, please contact us.  

The Australian Financial Review is seeking a Queensland correspondent to lead our
coverage of a hugely important state election year.

Based in our Brisbane office, this role is broad and encompasses politics as well as general
Queensland news and personalities that are of interest to the Financial Review audience.

Reporting to the Deputy Editor (news), you will be a self-starter, adept at identifying stories that will resonate nationally, and able to write across a wide range of topics, including politics, business, property and the energy transition.

Day to day, you will:

• Break news that matters for a national audience
• Write features and analysis that bring Queensland’s biggest stories to life
• Collaborate with colleagues in other bureaus (state and Canberra) to write stories of national significance
• Build and maintain a deep and diverse network of contacts
• Liaise with and take direction from news-desk editors

Please note, this is a 16 month fixed-term contract position and will include some weekend work.

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About the role

We are seeking an Associate Systems Engineer to join us in any of our Australian Offices (Sydney, Adelaide, Brisbane, Melbourne, Canberra or Perth). As a member of the technical support team, you’ll interact directly with clients and other members of the Datacom teams to support technology-based solutions. You’ll be responsible for the support of server infrastructure, within contracted time frames and service level agreements. This support will involve remote assistance over the phone and ad-hoc onsite visits when required and participate in an on-call roster for after-hours support.

This role requires Australian Citizenship or Permanent Residency preferably with baseline/NV1 Clearance. Candidates without citizenship or permanent residency need not apply.

What you’ll do

As the Associate Systems Engineer this is an excellent technical opportunity, joining a fantastic team of peers with opportunity to take your career to new heights! You will be part of our extensive Operations business who support each other working collaboratively across locations. You’ll be providing technical maintenance, support services within agreed service levels along with maintaining technical documentation. You will also be using tools and processes to deliver services to customers to ensure their service level agreements are met, proactively managing their infrastructure and driving service process improvement.

What you’ll bring

To be successful in this role you’ll bring at least 3 years experience as a System Administrator with Windows Server, infrastructure applications, and cloud technologies.

Your technical experience should include:

• Administration of Windows Server
• MS server operating functions, Active Directory, Group Policy, DNS, ADFS, DHCP, DFS,
• Managing virtual environments utilising infrastructure such as VMware vSphere and Microsoft Hyper-V
• Management of physical server environments such as Cisco Unified Computing (UCS)
• Sound knowledge of backup and disaster recovery methodologies using tools such as Veeam, Netbackup and CommVault
• AWS and Azure certification
• Exposure to Linux technologies
  
  

Your customer focus and communication skills will be a strength, along with an ability to develop and maintain productive internal and external relationships, partnerships and networks. We are keen to hear of your troubleshooting, problem-solving experience, your understanding of public cloud platforms and agile operations.

Culture and Benefits

Datacom is ones of ANZs largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, a gaming zone, remote working, flexi-hours, professional development courses and health insurance to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

Responsibilities will include but are not limited to:

• Scheduling of appointments with customers.
• Maintaining busy inboxes, with queries, appointments and non-appointment services.
• Providing administrative and operational support to consultant practitioners
• Providing information and advice to customers, or prospective customers
• Undertaking other tasks assigned to the Customer Services team, including reception duties,  dictation uploading, office administration tasks and working closely with a supportive team.

Level Electrical & Data Riverland is a locally owned and operated business with over 20 highly experienced employees providing standout levels of professionalism and quality in electrical, data and security services.

We are looking for an energetic electrician to join our team.

• Daily job management via our online job management system.
• Efficient and neat workmanship
• Strong communication skills
• Be a clear and logical thinker with ability to problem solve effectively
• Co ordinate materials from wholesalers for installation on site.
• Strong understanding and commitment to WHS
• Keep up to date with all training, inductions, and licences required

If you are a reliable, efficient qualified electrician with the ability to work within a team and focus on customer service, then this role is for you.

Applications close 9th February 2024.

• A grade electrician
• A variety of experience is required.
• Current rights to work in Australia (overseas applicants without residency or citizenship will automatically be declined)
• Able to work in a team environment

• Company vehicle supplied
• Uniform, phone supplied.
• Training provided as needed
• Supportive team environment

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

As a Senior Service Desk Agent, you'll look after Tier 2 resolutions being a point of contact to our biggest clients. No two days will be the same as you’ll be constantly thinking outside of the box to troubleshoot and resolve issues, ensuring the most efficient and effective customer service, possible!
As part of the Managed Services team, you’ll provide high quality, efficient support to our clients and their customers through responding to telephone calls, emails and alert monitoring. Following ITIL processes, you’ll identify, troubleshoot and resolve incidents and service requests.

At Datacom we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and develop brand new ones.

Your career at Datacom, just like technology, has endless possibilities. Looking to get into Cyber Security, Cloud, Network or Database engineering? Our Service Desk Agent roles are the first step in unlocking your IT career!

If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you!

Operating Hours
The operational hours for the Service Desk are Monday to Sunday 6am to 8:30pm, to be successful for a Full-Time role you will need to have full availability to work across these hours on a rotating roster.

Benefits

• Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!
• We aim to have everyone ITIL certified in their second year!
• We offer options for you to interview virtually.
• Best in class rewards and recognition program including awards and corporate retail discounts on tap.
• Paid Parental Leave
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!

What you’ll bring

Problem solving and delivering quality customer service is your forte, and you’re looking for a role that challenges you to think on your feet. You’re comfortable working with customers over the phone and have strong, clear communication skills; both written and verbal.

You’ll value being part of a team and you’ll also be comfortable working autonomously. We’re looking for someone who is passionate about developing a career in the ever-fast-changing world of IT and someone who truly values the customers they support.

In our successful candidates we are looking for:

• Self-starters who are motivated to further develop their careers in technology
• Team players who have excellent interpersonal skills (you’ll be working with people just as much as computers)
• Customer-centric superstars — we pride ourselves on delivering our best work to our customers
• Awesome problem-solvers who have fresh ideas and are willing to give anything a go.
  

If you have any of the following skills and qualifications, this will be advantageous to your application:

• ITIL v3 foundations
• Experience using Service Desk ITSM tools or CRM tools
• Windows 7 through 10
• Microsoft Office 2007 through O365
• Active Directory
• Web browsers
• Web and Mobile applications
• Microsoft Exchange
• Hardware and Software installation
  

Due to client clearance requirements Australian Citizenship, ability to pass national police check and willingness and ability to obtain a Baseline or NV1 Clearance is essential.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

As The Yiros Shop continues to grow in new and exciting directions, we are looking for a creative, organised, and self-motivated Freelance Creative Designer & Animation Specialist to join our Marketing team. If suitable, we can accommodate a long-term position.

Working Hours: 20-25hrs (Hours can be increased in time)

Location of work: Remote/ in the office if located in South Brisbane

Language: Intermediate+ English required

Responsibilities

• Visual Design Creation: Develop visually captivating graphics, illustrations, and designs for various platforms, maintaining consistency in brand identity and messaging across all materials.
• Campaign Development: Collaborate with marketing and creative teams to conceptualise and execute innovative marketing campaigns. Translate ideas into compelling visual content that drives engagement and conversion.
• Animation Production: Create captivating animations that enhance the brand's online presence. Develop animated content for social media, websites, and marketing materials to tell engaging stories and capture audience attention.
• Brand Consistency: Ensure all design and animation work aligns with brand guidelines, maintaining a cohesive visual identity across all touchpoints.
• Adaptability and Learning: Stay updated with industry trends, design techniques, and software updates to enhance skills and continually bring fresh ideas to the table.
• Project Management: Manage multiple projects simultaneously, meeting deadlines and delivering high-quality work under tight timelines.
• Multichannel Campaign Optimization: Strategically create and adapt campaign visuals and animations for different marketing channels while maintaining consistency and maximising impact. Tailor designs to suit the nuances and user behaviours of specific platforms, ensuring each campaign resonates effectively across diverse channels.

About the job

ERM is seeking an experienced Senior Environmental Planner/ Consultant to be based in our Sydney or Newcastle office, to lead major projects approvals and environmental impact assessment processes, with a focus on renewables and major infrastructure projects. As a Senior Environmental Planner/Consultant, your leadership, client relationship, and technical consulting skills will support the growth of ERM’s business and client base. You will have access to ERM’s global Impact Assessment Technical Community, sharing multi-disciplinary resources and best practices across the industry. This is an excellent opportunity for a senior professional looking to advance their career level with a global environmental leader on both local and international projects.

Role/Responsibilities:

• Lead environmental impact assessment projects and complex approvals processes.

• Project manage multiple projects within scope and budget and ensure quality standards on project deliverables.

• Prepare technical proposals and participate in business development with existing clients.

• Mentor junior and mid-level consulting staff to develop their skill sets in the environmental impact assessments and approvals.

• Build strong collaborative relationships with other ERM employees.

If you have the following, we want to hear from you:

• Bachelor’s degree in Urban Planning, Environmental Engineering, Environmental Science, or similar.

• Minimum 6 years’ experience in statutory planning and/or environmental approvals.

• Familiarity with Commonwealth and NSW environmental legislation and their application to facilitate the delivery of infrastructure projects.

• Broader experience in legislation of other jurisdictions, environmental management and stakeholder management would be viewed favourably.

• Well-developed team building and influencing skills; unquestioned integrity; and the experience, confidence, and stature to effectively address client and business needs and challenges.

• Solid experience building sustaining relationships with major clients.

• Excellent writing, communication, presentation, strategic thinking, and people skills.

• Authorisation to work in Australia.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status or disability status.

Thank you for your interest in ERM.

Why Xodus?

With its vision that together, we will deliver a responsible energy future, Xodus is in a truly exciting and ever-evolving position in the energy sector. We work across the globe on innovative projects, engaging with industry and communities wherever we go to deliver on our vision. We see our environment capability as intrinsic to the success of our business goals and we have a wide range of specialism across our team of around 100 professionals globally. Our biggest asset is obviously our people, and that’s why we take time to seek out the best people who really add to our culture, and then support them through the natural peaks and challenges of consultancy with initiatives around learning and development, wellbeing, sustainability (and of course we try to have as much fun as we can along the way!).

Overall Purpose of the Role

Xodus has a well-respected Environment and Approvals team delivering Environmental Impact Assessment for onshore and offshore environmental approvals for some of Australia’s most high-profile oil & gas and renewable energy companies (including CCS, Hydrogen and Offshore Wind)

We have flexible role available for experienced environmental approvals consultant to do great, meaningful work with our dynamic and busy team.

To be successful in this role you will be able to support multiple offshore and onshore environmental scopes of work ensuring efficient use of our intellectual property and delivering value to our clients. 

We operate as a global team and have opportunities to work with and learn from our Renewables & Environment teams in Japan, UK and the US.

Responsibilities

• Contribute to Environmental Impact Assessment for various onshore and offshore energy projects.
• Support, develop delivery of environmental services to clients including approval planning, execution, and compliance monitoring. 
• Participate in maintaining and developing client relationships
• Develop productive internal relationships to support a creative and effective team environment
• Establish, maintain, and improve the environmental knowledge of the APAC Environment and Renewables Division ensuring the accuracy and reliability of all knowledge upon which our products and services are delivered.
• Provide geospatial support including data management and presentation, mapping deliverables, cable routing and constraint analysis across a range of projects.

• Tertiary education in an environmental discipline highly desirable, but not essential.

• Experience with GIS software including ArcGIS, ArcGIS Pro QGIS
• Proficient in Microsoft Office products

Personal Attributes

• Motivated by achieving better environmental outcomes for major capital projects in onshore and offshore settings.
• Excellent communication, interpersonal and customer service skills.
• Shows a willingness to listen to learn rather than hear and is helpful to others by sharing information and experiences.
• Strong desire to work in a diverse work environment.
• High attention to detail and an appetite for excellence.
• Highly organised and good time management skills.

• Market competitive salary.
• Paid parental leave scheme.
• Flexible and hybrid working.
• Growing business with career development opportunities.
• Receive mentoring from experienced leaders.
• Participate in in-house and external training programs.
• Life Insurance and Salary Continuance Insurance.
• Monthly Excellence Awards Programme
• Great office amenities in a new office building in CBD near Elizabeth Quay Station

Our Commitment to Diversity & Inclusion

Xodus is committed to promoting a diverse and inclusive culture whereby everyone has a strong sense of belonging and can be themselves at work. We believe diversity drives innovation and we continually work to grow our network of people to give us the chance to be the best company that we can. We promote the freedom to work flexibly by empowering people with the autonomy to choose where and when to work and providing them with the technology to be connected to colleagues.

Our Commitment to Wellbeing

Xodus is committed to providing a healthy working environment and strives to continuously improve the quality of working life of our employees, their families and others who work closing with us. We do this through the integration of wellbeing throughout all business activities, to create a working environment and culture that is compatible to the wellbeing of all our colleagues.

Closing date: 15th February 2024

ClickSend is a global cloud-based SaaS communications platform for businesses and developers that enables companies of all shapes and sizes to easily and cost effectively communicate with their customers and staff via multiple channels. ClickSend has SMS at its core and powers billions of messages annually but has expanded to become a true all-in-one multi-channel business communications platform offering SMS, MMS, RCS, Email, Voice, Fax and Post by dashboard, API or hundreds of integrations.

We’re a small team based in Perth, Western Australia, but we’re a global brand with offices in the US, UK and Philippines. We’re part of Sinch, one of the biggest cloud communications companies on the planet based in Stockholm, and have all the benefits of being part of a larger group but we retain our ‘start-up’ mentality. We maintain a spectacular work life balance and try to mix fun and music into our days.

As reporting on web behaviour plays a critical role in ClickSend’s marketing success, we are seeking a Data Analyst to join the Marketing Team. As the Data Analyst you will be responsible for the recording and reporting of data, which is vital to ClickSend’s ongoing success.

Key responsibilities:

• Build dashboards using Periscope and other BI software like Tableau.
• Write the SQL that drives all reporting and dashboards.
• Analyse and report on sales funnel metrics.
• Measure performance of online marketing campaigns.
• Report on marketing KPIs like website traffic, leads, deals, conversion rates, churn, CPA, ROAS etc.
• Track email campaign metrics (delivery, open, click-through rates).
• Conduct competitive research and analyse benchmarking data.
• Work closely with sales and marketing teams to identify opportunities for new client acquisition.
• Analyse data to find answers to specific questions from internal stakeholders.
• Set up data infrastructure.
• Develop, implement and maintain dashboard data.
• Assess quality of data and removing or cleaning data.
• Generate information and insights from data sets and identifying trends and patterns.
• Prepare reports for executive and project teams.

To be successful in this role you will have strong analytical skills and be an expert in writing SQL for various platforms (MySQL, PostgreSQL, etc). Experience with a range of reporting dashboard platforms is expected, with Periscope and Tableau preferred. Additionally, experience with data sources and troubleshooting issues across the whole data pipeline is highly regarded. You will be a strong communicator and be comfortable writing and presenting data, and gathering feedback from stakeholders. You will demonstrate a natural curiosity and ability to take ownership of tasks and seeing them through to completion.

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.

Our values of Dream Big, Win together, Keep it simple and Make it happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

We value our team by offering;

• Flexible hybrid working arrangement
• Generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver
• Access to Reward+ program
• A day off for your birthday
• Wellness programs
• Coaching and career development support, including access to a range of online professional development courses
• Access to our Employee Assistance Program
• Global mobility policy
• Monthly fitness reimbursement
• Volunteer leave
• Work from home set up reimbursement

If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.

Company:

Description:

Marsh is seeking candidates for the following position based in the Brisbane office:

Principal

What can you expect?

An exciting opportunity has become available for a Principal to join Marsh in Brisbane. Working within our Risk Management Practice, you will be responsible for the growth, profitability and client satisfaction of a book of business containing large and complex mining accounts ranging from exploratory start-ups through to diversified majors. This includes managing and developing client relationships, acting as the client's trusted advisor, pursuing new business development, and expanding and diversifying the mix of Marsh products and services the client holds.

This role requires a focus on developing strong client relationships and providing superior client service, including regular client contact with your own portfolio, risk and insurance program renewals and working closely with your team. You will work closely with the Managing Principal and you will also collaborate with other areas in Marsh.

What is in it for you?

• Exposure and involvement with an established portfolio of high profile accounts
• Professional environment where your career path really matters and is supported in our global organisation
• Great team environment with energetic and supportive leaders and colleagues
• Genuine work life balance

We will count on you to:

• Manage the development, implementation and achievement of risk management and insurance programs which accurately address client needs
• Foster and maintain effective long term relationships with key client decision makers through regular meetings and liaison
• Retain and expand a book of business, catering to a select quantity of high-yield accounts to deliver to personal and team sales goals, and oversee/mentor junior broking professionals supporting on those accounts
• Maintain an awareness of all large and potentially complicated claim related matters and assist claims personnel in the negotiation of equitable claim settlements on behalf of clients
• Possess an understanding of all major classes of insurance which the Company offers to its clients and keep abreast of all new technical and product developments
• Possess a thorough working knowledge of all aspects of the Insurance (Agents & Brokers) Act, Insurance Contracts Act, Fire Services Levy, Stamp Duties, Worker's Compensation and other relevant legislation
• Develop research methodologies for account development work to gather detailed information on who the essential decision makers are, strategic business challenges and priorities for personal and team use when looking to expand the book of business
• Maintain a thorough understanding of service team capabilities and make account delegation decisions addressing account ownership issues, cross functional collaboration and assisting members with at-risk accounts
• Develop and maintain meaningful working relationships with insurers, clients and a broad range of Marsh colleagues across Australia through regular contact and liaison
• Support the Managing Principal with financial reporting and budgets for your team.
• Participate in industry events and conferences and client functions to build up a strong professional network, maintain proximity to the relevant market and represent Marsh

We would like you to have:

• Client Service – excellent delivery of technical, strategic and consulting support to internal and external clients
• Change - awareness of environmental, financial, regulatory and social factors affecting company and clients’ operations and business and knowledge of internal company technological and product capabilities
• Commercial Acumen - an in-depth understanding of factors impacting on the delivery of services by the Company
• Planning and Organisation – development and implementation of courses of action for self and others to ensure that work is completed efficiently and on time
• Drive & Self-Motivation - an ability to work independently and support your team to achieve organizational objectives
• Communication Skills – exceptional communication skills, to facilitate professional engagement with all internal and external stakeholders.

What makes you stand out?

• 7 plus years’ experience within Insurance broking, servicing the mining industry
• A sound understanding of business and organisational risk management
• Prior experience managing a portfolio of complex accounts
• Thorough understanding of all aspects of insurance and strategic client engagement
• Exceptional communication, influencing, and negotiation skills
• Tier 1 FSRA Compliance is essential and a tertiary qualification will be highly regarded but not essential

Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete Criminal Record check prior to commencement of employment.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family.

Marsh is proud to be an accredited Family Friendly Workplace www.familyfriendlyworkplaces.com, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Commercial team as a Senior Commerical Specialist based in Port Kembla or Sydney NSW, Melbourne VIC or Brisbane QLD. As BlueScope continues to grow as a business, we continue to strengthen and develop our people.  We need to ensure we have the right mindsets, capabilities and skills to create and inspire smart solutions in steel to strengthen our communities for the future.

In this exciting role in our International Trade Affairs team, you will have the opportunity to become a trusted and key Subject-Matter-Expert to the business and have a direct impact on our bottom-line performance by addressing unfairly traded import competition. You will actively participate in and support transformation projects across the team, focusing on business process improvement.  This will see you involved in the strategic development, management and execution of all Anti-Dumping and Trade Affairs matters for our Australian Steel Products business (ASP). 

This is a great opportunity for someone who enjoys informing and influencing strategic outcomes for the business.  Full guidance and support will be available as you develop your knowledge and understanding of trade affairs. The role will also provide you with the opportunity to present your work and be visible to senior stakeholders internally and externally, raising your profile in the organisation. 

What Will You Do?

With direct contribution to the delivery of our strategic imperative of fair trade, you will:

• Undertake data analysis and modelling for pricing and cost trends across the ASP businesses, as well as globally
• Support activities and initiatives required in the preparation and lodgment of ASP/ASM AD applications
• Develop an in-depth understanding of, and commercial implications and opportunities for, the application of the rules-based anti-dumping framework
• Lead the execution of other domestic anti-dumping initiatives
• Support the representation of our business in all direct dealings with the Anti-Dumping Commission, the Department of Foreign Affairs and Trade (DFAT) and U.S, EU and other Government trade agencies in international trade remedy and FTA matters
• Contribute to providing guidance to the business to ensure understanding of relevant trade implications of decisions, actions and strategies

More About You

A self-motivated, experienced professional, your excellent communication skills and inclusive approach will give you the opportunity to shape the way we work. In addition, you will bring:

• tertiary or post-graduate qualification in a business-related field Commerce/Accounting/Finance/Business/Economics
• competency using systems such as SAP, Cognos, Power BI, D365
• exceptional communication and negotiation skills to influence others including senior management and government officials
• a proven ability to make sound decisions based on the business's commercial interests
• high attention to detail

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Tuesday 30 January 2024.

We are seeking Experienced Supervisors with full availability to join our Newmarket restaurant 

The Job involves:

• Opening and closing the store
• Supervising employees including juniors
• Training and Development of all staff to achieve outstanding results
• Opening and/or closing store
• Training new employees
• Monitoring store performance and meeting KPI's
• Handling customer complaints and concerns
• Food Preparation including deep fryer/grill use
• Cash handling and register operation
• Cleaning and maintaining the store

Do you have an interest and passion for Horticulture?

Do you enjoy giving great customer service?

Do you have great attention to detail?

We have a fantastic opportunity for an Indoor Plants Installer /Gardener to join us based in Brisbane. This role will see you working closely with the transportation and installation of plants in various premises.

The main duties of this role are:

• Care and maintenance of indoor plants including watering, fertilizing, cleaning and pruning
• Installing and uninstalling of plants on client premises
• Loading and unloading the delivery trucks
• Communication with the client contact onsite

You will have experience and skills including:

• Excellent communication and customer service skills
• Horticulture certificate/experience (Desired)
• Manual drivers licence is compulsory
• Physically fit and able to lift heavy objects
• Ability to work autonomously and driving long distances
• High attention to detail with drive to maintain high standards
• An ability to consistently work within both our Client's and Ambius' safety parameters

As part of this role, you will be provided with a company uniform, on the job training, a company vehicle and mobile phone.

As part of the recruitment process, you will be required to complete the pre-employment medical, police and reference checks.

At Ambius, we are a leading, interior plantscape business. We encourage, supply and maintain the use of indoor plants to improve the look, feel and air quality of the workplace for employee wellbeing. We specialise in both rental and non rental plants to suit our client's need.

If adding value to workplaces throughout Perth appeals to you, click the Apply button below to submit your resume without delay!

Employee Testimonials:

"There are so many things I love about my job. I love being on the road, my own little van that I get to zoom around in, and the relationships and connections I get to build."

Angela Smith

Technician

“All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself.” “The best thing about working for Rentokil Initial is the teamwork.” “At Rentokil Initial, our motto is that we are all in this together.”

Amanda Haans

Local Service & Sales Manager

“Being in the Rentokil Initial Team, it feels like a family.”

Thanh Nguyen 

Technician

“I got to the point in my life where I was looking for something different. Since joining Rentokil, I’ve been provided with so many qualifications and opportunities for advancement.”

Jim Evans

Senior Technician

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs. 
We're more than a business – we're a team driven by our values and actions. Adaptability, commitment, and humility fuel our client-centered approach. We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business.

Due to our quickly expanding client base, we're looking for Senior Financial Accountants to join our expanding team. If you come from public practice, but are looking for a change that offers flexibility, travel and the ability to manage your own portfolio of clients, then this is the role for you!

Key Responsibilities

• Mentoring mid-level and junior staff through reviewing work, providing clear, concise and supportive feedback within a culture-focused environment
• Preparation and review of monthly management reports, budgets and cash flow forecasts for clients’ businesses
• Explaining the key insights from financial information and management reporting to small business owners, in a clear and simple manner
• Utilising Xero to build dashboards that deliver accurate and timely financial insights 
• Prioritising and handling multiple tasks and jobs effectively, while still maintaining high-quality work
• Being the focal point for all queries and advice from your clients, ensuring they get the support they need from our services
• Developing and maintaining positive relationships with your clients, working with them to achieve their business goals.
• Remaining current on industry trends, changes in regulations and best practices, and effectively communicating this information to clients in a clear and simple manner

Requirements

• Degree qualified with minimum 2-4 years’ experience in public practice
• CPA or CA qualified
• This role can require some travel to our clients businesses. A valid driver's license and access to a vehicle on weekdays is required
• Experience working with small business clients
• Proficiency in Xero and Xero Practice Manager
• Exceptional written and verbal communication skills
• Proven ability to manage a portfolio of clients and review the work of junior staff

Benefits

• $100,000-$120,000 + super (depending on experience) + company mobile + km allowance
• Financial support with any formal studies and industry licenses and registrations
• Yearly overseas holiday for our top performers across the business
• Regular social gatherings, conferences and ongoing engagement activities to support professional development and team building
• Employee and client referral programs, help us grow our business and be rewarded!
• Exceptional professional growth. We are growing quickly and are continually creating new opportunities across the business. This includes management and leadership opportunities, new roles to fit the needs of the business, lateral opportunities etc.

Our Commitment

At Retinue, we believe that diversity, equity, and inclusion are crucial to our success. We recognize that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply, regardless of race, ethnicity, gender, sexual orientation, age, religion, ability, or other differences.

Apply now to join our team and contribute to the success of Australian small business!

Date Posted:

Country:

Location:

We are looking for a Repairs Service Technician based in Regional Victoria – Bendigo. This is a permanent role and reports to the Regional Victoria Area Manager.

You will work closely with other Service Technicians, Mechanical Fitters, Installers, Adjusters, Trade Assistants, Field Engineers, and Service Coordinators.

Why join OTIS?

• Robust compensation and benefits packages

• Access to funded study schemes such as our industry-leading Employee Scholarship Program and Educational Assistance Scheme

• A culture that encourages innovative ideas and appreciates our talent is the key to our success.

Key Responsibilities for You

• Performs service, repairs, and maintenance work in accordance with relevant job procedures, technical articles, and operations manuals.

• Identify process improvement opportunities and help facilitate continuous improvement to satisfy the customers.

• Provide electrical and mechanical training to apprentices and sub-contractors.

• Attend lift and escalator breakdowns and perform repairs and control modifications on lifts and escalators.

• Perform upgrades and repair work in accordance with all relevant Codes, including SAA Lift Code AS1735, and accordance with the relevant Award and /or Enterprise Bargaining Agreement.

• Liaise with customers and submit leads using Otis-provided applications.

• Standby and after-call-back coverage (if applicable)

Key working relationships - Internally and Externally

• Works closely with the Field Engineers, Service Mechanics, Branch and Operations Managers.

• Liaises with functional management at other Otis entities and headquarters.

• Represent the Company with major customers, suppliers, and the public.

• Work closely with the Sales Team, including Sales Account Representatives, Sales Managers, and Sales Coordinators (where relevant).

• External stakeholders include customers, building owners, managers, independent and government agencies, unions, consultants, and suppliers.

What You Will Need to Be Successful

• Have Electrical qualifications as relevant to the role.

• Minimum two (2) to five (5) years’ experience within the Lift Industry.

• Extensive electrical and mechanical knowledge across large equipment and the ability to perform knowledge transfer on information and skills through training.

• Has the ability to perform knowledge transfer on information and skills through training.

• Demonstrated fault-finding and problem-solving skills.

• Strong English language skills, both verbal and written

• Intermediate knowledge and experience using technology, including mobile communications, applications, and other computer-based systems (Word, Excel, Email, Internet).

• Highly organized, structured, and able to handle multiple tasks and competing priorities.

• Attention to detail and results-driven.

Do you know someone at OTIS? 

If yes, let's get them to submit your interest as a Referral. Tell them about this role! If you are an overseas candidate with lift experience and are interested in this opportunity, please get in touch. 

Key Benefits 

• Robust compensation and benefits packages 

• Be part of the Forbes 2023 World's Best Employers. 

• Meaningful career opportunities for people to grow through excellent Learning programs. 

About OTIS

Otis is the world’s largest elevator and escalator manufacturing, installation, and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally.

Our Gen2® elevator system, energy-saving ReGen™ drive technology, and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 69,000 employees, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians.

We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers. So just imagine where you can take your career!

The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.

Apply today to join us and build what’s next!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Help create a home away from home.

This is an exciting opportunity for an experienced safety professional to support our regional operations working FIFO from Brisbane supporting sites in QLD & NSW. This a FIFO role on a 2:1 roster. his is your chance to join an organisation currently experiencing growth.  Salary $110,000 + super.  

About the job

Reporting to the Regional HSE Manager, you will work closely with site-based personnel, supporting safety activates such as, risk assessments, manage company and client-driven HSE activities, programs, drills and meetings. As the HSE Specialist you will undertake and support comprehensive incident investigations, comply with HACCP plans and train staff according to respective requirements. You will have the ability to identify areas for improvement and implement systems, policies and procedures. Bring your passion for safety to our team!

About you

You will have experience in a similar role, preferably working within the mining, civil or facilities maintenance industries in a senior capacity. Certificate IV Work Health & Safey is an essential qualification whilst a degree in Health and Safety & Certificate IV in Training and Assessment would be preferable for this role.  A current full Manual Driver’s license is mandatory in order to operate our site vehicles.

In addition to excellent time management and teamwork skills, a background working with trades occupations and exposure to Root Cause Incident Investigation or Esstentail factor investigations will lead to success in this role.

You will be someone who can easily build positive working relationships and foster engagement and motivation with HSE initiatives.

About Sodexo

Sodexo designs, manages and delivers innovative integrated solutions that not only improve the way our clients businesses run on a daily basis, but enhance Quality of Life for our clients, consumers and employees. Sodexo provides a range of services at remote locations across Australia, servicing both on-shore and off-shore sites, in difficult and challenging environments. At Sodexo, our Energy & Resources segment serves four markets: Mining, Offshore & Marine, Onshore Energy, and Engineering & Construction Projects. Our growing team of employees is dedicated to improving productivity, building meaningful client relationships, reducing on-site problems and improving quality of life for the thousands of Australians who call our remote sites home.

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The primary role of the Team Leader, located in Melbourne Australia, is to manage team members/agents to ensure that key client deliverables are met and exceeded. This will be dependent on the campaign you work on and Key Performance Indicators (KPIs) outlined by the client being serviced.

Key focus areas will include team and agent development/engagement, process improvement, compliance and quality assurance.

Your Accountabilities In this position you will be working in our Operations team and directly reporting to the relevant Operations Manager, Australia.

Core Operational | In line with your operational remit
• Undertake daily ongoing training and development of existing team members to up-skill staff
• Drive improvement projects and ensure all staff are actively working towards achieving targets and KPIs as set by Operations Manager – daily/weekly/monthly
• Liaise with Operations Manager to identify strategies and ways to improve efficiency and performance within the channel
• Organise daily motivational meetings and team feedback sessions
• Work cooperatively and effectively with internal and external stakeholders
• Depending on team staffing and rostering levels, when required, accept or make calls and provide effective and efficient service to customers
• Ensure daily administration tasks are adhered to maintain a tidy and efficient working environment
• Assist the P&C Team in following up employee documentation if required
• Ensure customer complaints are actioned and resolved as per customer service guidelines
• Must be willing to lead by example and engage with customers, double-jack with staff to provide mentoring and guidance
• Act as the client representative in the event an enquiry, investigation or complaint escalates and cannot be resolved by the Agent
• Role model appropriate behaviour in terms of demonstrating compliance in punctuality, reliability and teamwork

Your Capabilities
The key capabilities you will need to demonstrate in this role are: Flexibility and adaptability
• Adjust approach in line with changing priorities, is open to acquiring and developing skills and knowledge, adapt to new ways of working or organise work to deliver results Managing People
• Builds an organisational culture in line with Acquire values; Inspires commitment of others towards goals and vision of the organisation • Drives a positive organisational culture
• Promotes and maintains the wellbeing and motivation of others Innovation and Continuous Improvement
• Process ideas and concepts across the business to develop new and different ways of thinking, working, or delivering solutions
• Strives to improve efficiency, effectiveness, and quality of work Self-Awareness
• Has conscious understanding of the impacts of own behaviours, emotions, and thought processes • Takes action to improve personal effectiveness Business and Commercial Acumen
• Ability to drive financial performance and meet targets Communicate with Impact
• Use various communication types to convey information, ideas, and insights in ways that maximizes understanding of key messages Critical Thinking and Problem Solving
• Objectively analyse and evaluate available data, points of view, needs of stakeholders and potential solutions before recommending relevant actions or decisions

Your Measures of Success
The key metrics you will need to deliver in this role are:
• Development of a team environment and workplace climate that facilitates high levels of productivity and minimised time lost through unplanned absences
• Ensure results and targets are being met (varied and communicated accordingly)
• Overall employee effectiveness, Quadrature Amplitude Modulation (QAM) and calibration results
• Maintain employee adherence and ensure a high level of staff retention within your team
• Administrative transactions are processed accurately and with a high level of quality About You Your Experience
• Previous experience as a Customer Contact Officer is essential
• Demonstration of prior performance and ability in a Team Leader or 2nd in Charge capacity, overseeing a team of agents
• Familiarity with contact center technology and software Your Qualifications
• No essential requirement however studies and/or experience in industry verticals or relevant tertiary qualifications in management/supervision would be highly regarded

Join the A-Team and experience the A-Life!

Join the A-Team and experience the A-Life!