Total 5,545 Others/Any support analyst job vacancies in Australia

Are you ready to make a difference - 12 month Fixed Term Parental Leave cover.

At Community Connections, we're not just a day program for people living with disabilities; we're a vibrant community that thrives on connecting people with their community. With our service sites based in Lilydale and Mt Evelyn we are passionate about tailoring unique programs and activities to empower people living with disabilities to live a fabulous life.

About the Role

 As an Outcomes Lead at Community Connections, you will play a pivotal role in mentoring and guiding a team of Disability Support Workers to deliver high-quality, person-centered outcomes for the people we support. Your responsibilities include:

• Understanding, developing, and refining individual programs of support in line with a person’s NDIS goals
• Developing links to a person’s community that offer them greater opportunity for inclusion and the development of valued social roles
• Onboarding, supporting, supervising, and developing of assigned team members
• Managing transport logistics during service delivery
• Collaborating on service quality monitoring, planning, analysis, and reporting
• Working with the Leadership team to ensure smooth rostering and system updates
• Collaborating with peers to maintain accurate person-supported information and documentation
• Reviewing and approving Carelink entries in line with payroll and billing requirements
• Delivering hands-on disability support work as required
• Student placement supervision as required

 About You

 We're looking for someone driven to make an impact to the lives of the people we support and a genuine passion for building capability and supporting their team.

 You will:

• Be a natural influencer, modelling a positive attitude, professional conduct and unwavering commitment to quality outcomes and service delivery for staff, individuals with disability and the community.
• Possess a deep understanding of the NDIS, its funding, and systems.
• Have experience in leading and inspiring small teams
• Have prior support worker experience including demonstrated understanding and knowledge of the tasks of a disability support worker
• Be committed to service excellence, human rights, and zero tolerance to violence, abuse, neglect, and exploitation.
• Have experience running a day service (desirable)

Why Join Melba?

• Plan your life around regular working hours each week – Monday to Friday.
• Flexibility to attend personal appointments when needed
• Gain secure employment in a growing organisation and industry
• Access to $15,900 Not For Profit Salary Packaging benefits plus $2,650 meal entertainment packaging per FBT year.
• Join a supportive and collaborative culture ready to support you and your growth
• Comprehensive training and support provided

About Melba

Melba are a well-established, values-based, not for profit organisation providing disability support services for more than 50 years. Our services include:

• Accommodation
• Participation & Learning
• Respite Care
• Employment, Volunteering and Skill Building. 

With over 1400 employees we are a collaborative team dedicated to working together. We create an environment where you can bring your full selves to work each day. Our workplace culture is deeply rooted in respect, work-life balance and flexibility.

Click the Apply button and submit your current resumé today! For a confidential discussion please reach out to Charles Jeffrey – Outcomes Manager, Community Connections on 0427 422 047.

Melba is an equal opportunity employer.

We aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.

Aboriginal people; people from culturally and/or linguistically diverse backgrounds and people with a disability are strongly encouraged to apply

Purpose of your role

You will play a critical role on our marketing team to drive growth, with a focus on the optimisation of the entire customer journey, to ensure our marketing activity drives our customer and commercial targets.

You will be pivotal in turning OFX’s client & behavioural data into insightful and actionable information, and ensure this information is acted upon by communicating effectively and proactively with stakeholders.

This is an ideal opportunity for an Analyst with an FP&A background looking to transition into a marketing function where you will influence commercial decisions. As a bridge between the worlds of finance and marketing, your passion for providing insights and consulting the business will see you dig deep into data sets in order to effectively story tell, providing ‘why, how and clear recommendation of ‘what’s next’. 

What you do

• Identify opportunities to drive market share, profitability, growth, channel strategy and customer engagement through marketing and customer insights
• Provide a portfolio view and regular reporting of customer and marketing metrics to drive visibility of key marketing performance indicators as well as actual performance to target
• Work with key stakeholders in the marketing team to size opportunities and support in the development of business cases, including modelling the outcomes and developing the full P&L – this includes marketing, customer engagement, product, UX, digital, website, CRM and data science teams
• Work closely with the Finance team to business case marketing initiatives and impact of incremental investment
• Assist the CMO with board reporting
• Continue to refine and expand our channel strategy across all mediums: SEO, SEM, display, social, PR, content, email.
• Monitor, analyse, and report on KPIs to ensure marketing initiatives are driving profitable short-term and long-term results
• Understand and validate that ‘data source-to-report’ is reliable, understandable and consumable
• Develop a program of continuous improvement through structured and measurable experimentation – insight-to-productionisation, including segmentation, data modeling and predictive analysis
• Use web analytics and business intelligence tools such as Google Analytics or Data Studio to develop dashboards that understands our customers and exploit those insights in campaigns
• Ensure customer data is strictly used in accordance with OFX’s legal and regulatory requirements in the markets it operates in
• Think strategically, analytically and creatively about new ways to reach customers and increase relevance
• Provide pre and post campaign analysis to determine opportunities or realise uplifts.

What you get to do in this role:   

The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the health of ServiceNow.

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Support engineers at this level of experience will have the opportunity to mentor and coach junior members of their team.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

(INSERT SME TEAM - IE UX, Performance - SPECIFICS HERE)

Join EACH as a Data and Business Analyst to make a meaningful impact on our organization's growth and success!

We are seeking a talented individual who can effectively collaborate with service delivery teams and stakeholders to gather and document business requirements for new initiatives and system enhancements. As a key member of our team, you will play a crucial role in identifying opportunities for process improvement and increased efficiency in the delivery of services.

In this dynamic role, you will:

• Conduct interviews, workshops, and reviews of existing documentation to understand business processes
• Create detailed and clear business requirement documents (BRDs) and functional specifications
• Work closely with project teams to design effective and efficient solutions and validate that implemented solution to meet business requirements

You will also be responsible for developing data models and defining data requirements for reporting and analytics. You will have the opportunity to build interactive reports and dashboards, utilizing tools such as Power BI. Your expertise in data analysis will be crucial as you analyse data to produce reports that measure performance against KPIs, highlighting insights, trends, and potential risks. Additionally, you will prepare data extracts according to detailed specifications and perform extensive data validation and quality assurance analysis.

As a Data and Business Analyst, you will stay updated on industry trends, best practices, and new technologies relevant to data/business analysis. You will actively contribute to team meetings, workshops, and daily standups to discuss projects, issues, and ideas. Your ability to assist in the development of change management plans and support the implementation of changes will be highly valued.

To view a copy of the full Position Description, click here.

Rest’s Data, Technology and Delivery (DTD) business unit is accountable for planning and preparing the organisation for the future through strategic technology innovation, as well as charting our business strategy and executing for today and tomorrow.

Situated in the Business Analysis Practice, the Business Analyst has two main priorities:

• Supporting the Senior BA/Product Owner/Business Owner/Sponsors to ensure that business needs and solutions options are understood
• Ensuring the product/platform/project team have a shared understanding of the requirements, through written and verbal communication.

Key Accountabilities and Responsibilities

• Gathering and documenting requirements: Gather, review, analyse, validate, evaluate, and map business systems, processes and user needs and translate them into requirements/user stories with acceptance criteria
• Managing stakeholders: Engage, inform and negotiate with stakeholders to elicit and validate requirements and prioritise them
• Analysing and modelling: Analyse documents, programs, logic, process flows and specifications.  Model the requirements using a range of techniques such as process mapping, story mapping, user stories and acceptance criteria, business rules
• Managing the requirements lifecycle: Ensure that requirements/user stories are prioritised based on their value, complexity, and feasibility, ensuring that the most critical items are delivered first
• Team communication and collaboration: Work closely with Engineers, Testers, Change Managers Third Party members within the product/platform/project team to ensure everyone understands business requirements to be able to develop a fit-for-purpose solution
• Risk and issue management:  Identify risks and issues and develop effective mitigation/management strategies according to Rest’s risk framework, and communicate risk assessments and plans to the necessary stakeholders.

Rest’s Data, Technology and Delivery (DTD) business unit is accountable for planning and preparing the organisation for the future through strategic technology innovation, as well as charting our business strategy and executing for today and tomorrow.

Situated in the Business Analysis Practice, the Senior Business Analyst has two main priorities:

• Supporting the Product Owner/Business Owner/Sponsors to ensure that business needs and solutions options are understood
• Ensuring the product/platform/project team have a shared understanding of the requirements, through written and verbal communication.

Key Accountabilities and Responsibilities

• Gathering and documenting requirements: Gather, review, analyse, validate, evaluate, and map business systems, processes and user needs and translate them into requirements/user stories with acceptance criteria
• Managing stakeholders: Engage, inform and negotiate with stakeholders to elicit and validate requirements and prioritise them
• Analysing and modelling: Analyse documents, programs, logic, process flows and specifications.  Model the requirements using a range of techniques such as process mapping, story mapping, user stories and acceptance criteria, business rules
• Managing the requirements lifecycle: Ensure that requirements/user stories are prioritised based on their value, complexity, and feasibility, ensuring that the most critical items are delivered first
• Team communication and collaboration: Work closely with Engineers, Testers, Change Managers Third Party members within the product/platform/project team to ensure everyone understands business requirements to be able to develop a fit-for-purpose solution
• Risk and issue management:  Identify risks and issues and develop effective mitigation/management strategies according to Rest’s risk framework, and communicate risk assessments and plans to the necessary stakeholders.

Who are we?

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first — one bowl at a time.

Today, we are proud to share we’ve served almost 30 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 200+ pet-obsessed and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards — prioritising treating symptoms instead of addressing the root cause. That’s where we come in.

At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too.

Our mission is to double the average lifespan of dogs and cats by 2050.

The Team

Lyka is in a growth phase and we are actively looking to fill the position of a Data Analyst. This position is pivotal for our operations as it involves identifying unique opportunities for expanding our customer base as well as uplifting the analytical capabilities of our growth focused teams.

What you will do?

Explore Growth Opportunities and Architect the Lyka Growth Model: Dive into data to unveil growth possibilities using proactive insights and develop metrics to influence team rituals and decision-making.

Data Collaboration and Analytics Leadership: Work collaboratively with the Engineering team and stakeholders for seamless data capture, transformation, and storage, taking charge of ad-hoc analytical products and projects across the business.

Data Integrity and Automate Success: Ensure clean and normalised datasets by tackling data integrity challenges and build automated models on large datasets to measure results and predict outcomes.

Data Empowerment: Promote data enablement throughout the Lyka team, spreading the magic of meaningful insights.

Boasting 2+ years of experience in a data-centric role, you thrive in fast-paced, changing environments.

Your experience includes delivering insights, partnering with growth-oriented teams, and understanding the art of experimentation.

While experience with data tools is a plus (our current stack is BigQuery, dbt (core), Tableau, Hightouch and PopSQL), eagerness to learn is equally valued in our dynamic environment.

You wield strong data visualisation and foundational data skills, with an excellent understanding of databases and proficiency in Tableau.

Possessing at least intermediate SQL skills, you approach your work with a meticulous eye for detail with.

And with entrepreneurial, self-starter mindset, you're ready to join the data adventure at Lyka.

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!
• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development.
• Work for a sustainability focused company – we care about the health of our dogs and our planet. We’re proud to be Australia’s only carbon-negative and plastic-negative pet company and we’re always looking at ways for us improve sustainability practices.
• Be part of a diverse top talent team, coming from widely different backgrounds and geographies.
• 12 weeks of paid parental leave for primary and secondary carers, along side 2 weeks of miscarriage leave in the first twenty weeks. We also offer 18 paid weeks to both primary and secondary carers if you have been at Lyka for over two years.
• Wellbeing assistance & tools to take care of your mental and physical wellbeing so you can do your best work.
• Flexible working: work from where you get your best work done. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne.
• Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life!
  

We are committed to building inclusive and diverse teams

Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

Equal Access to High-Quality Education Moves Our World Forward

Meet Cadmus!

At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that’s why we’re changing how the world learns!

Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by providing educators and diverse student cohorts with access to high-quality learning and assessment. Built on rich, student-centric values, Cadmus empowers individuals to achieve their highest potential and graduate with the critical skills and knowledge to profoundly impact our workforces, communities, and evolving world.

A Bold Plan for Global Impact

At Cadmus, we’re working hard in pursuit of an ambitious, world-shaping goal: to provide 1 billion students with access to high-quality education by 2050.

That’s why we need a high-performing Executive Officer to join our team and support our CEO and senior executive team.

At Cadmus, we’re doing a lot of great work rapidly to create a profound impact on our world through the power of education. With Cadmus currently being used in 50+ countries, we’re looking for an Executive Support Officer who is passionate about supporting leadership to achieve topline company objectives.

Reporting to the Chief Executive Officer, our Executive Support Officer will:

• Secure meetings with potential new customers and pipeline customers by working with the Business Development team to liaise with senior stakeholders to win meetings.
• Organise travel for executive, business development, and international team members, with seamless connections and the best deals, to ensure effective sales trips and collaborative team engagements.
• Provide a first line of screening for all hiring candidates before they proceed to subsequent stages of hiring.
• Manage all human resource, payroll, accounting and reconciliation actions by engaging with staff, bookkeepers, and accountants.
• Support the team to work remotely locally and internationally, by owning the administrative actions, including office space, work spaces, and equipment.

Professional Skills

• Effective Communication: Demonstrate adeptness in both written and verbal communication. Craft persuasive emails to secure important outcomes such as meeting bookings, and employ convincing phone conversations to schedule crucial appointments.
• Information Synthesis and Prioritization: Display the ability to synthesize research findings and prioritize information effectively.
• Talent Spotting: Showcase a keen eye for talent. Evaluate candidates' values, skills, and experience to determine their suitability for specific roles within the organization.
• Detail-Oriented Acumen: Exhibit meticulous attention to detail in financial, HR and accounting matters. Ensure accuracy in numerical data, minimize costs, and adeptly identify cost-saving opportunities.
• Strategic Decision-Making: Highlight your capacity to assess multiple options and navigate through switching costs. Make informed decisions that align with organisational goals while considering potential challenges and benefits.

Professional Experiences

• Holds a bachelor's degree from a leading university
• You have 10+ years of experience in accounting, sales, operations and hiring
• Cross-Geography Logistics and Administration: Adept at organizing and streamlining logistics and administrative tasks for teams operating across diverse geographical locations. Demonstrated ability to ensure seamless operations and effective coordination despite geographical challenges.
• End-to-End Team Building: Demonstrated ability to assemble and nurture high-performing teams from recruitment stages to achieving management levels. Experience encompasses comprehensive team-building processes, including recruitment, training, and developing team members into managerial roles.
• Comprehensive Corporate Management: Proven proficiency in overseeing vital organizational functions, encompassing accounting, bookkeeping, HR, and payroll. Successfully managed and ensured the accuracy and efficiency of financial and human resources operations within the company.
• Multi-Zone Project and Personnel Management: Successful experience in orchestrating projects and managing personnel across multiple time zones. Demonstrated capability to lead teams, collaborate across diverse timeframes, and deliver exceptional results in a globally distributed work environment.

• A remote-friendly, flexible working culture; where you can work from any global location
• Learning allowances; because we don’t just have words on a website, we genuinely do what we say and provide educational opportunities to all (including the Cadmus team)
• A diverse and inclusive workplace where there are no barriers to anyone succeeding
• A surrounding team of mission-driven individuals who genuinely love what they do
• Mentoring and succession planning for your career
• Pats from Homer, our resident (and super cute) dog!

Cadmus is a remote-friendly company, and this role is open to candidates in Melbourne or remote from anywhere in Australia.

Hiring Process

Please apply online with your resume, and instead of a cover letter, we would love you to answer a few questions.

Our interview process consists of a recruiter phone screen, a hiring manager interview, a homework task and a panel interview. These will be completed in person or online (via Zoom).

While we review your application, get to know us by visiting cadmus.io/careers (complete our values quiz!) and following our social channels (Linkedin, Facebook and Twitter).

Inclusivity at Cadmus

At Cadmus, we hire great people from a wide variety of backgrounds because it makes our company stronger. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and our enthusiasm for education, you will find a home at Cadmus.

If you need assistance or accommodations made due to a disability, please let us know.

INTERNAL ROLE ONLY

Exciting Opportunity available as the Front of House Team Support Officer

Do you have strong attention to detail? Do you have excellent understanding of current process documentation? Then look no further – this role is for YOU!

APPLY NOW and do not miss out!

Number of positions - 2

Start Date - February 12th and January 29th, 2024

Duration - 2 months

About The Opportunity

As a Team Support Officer, this role will see you as a subject matter expert, fielding & responding to questions from the team in timely and professional manner. Reporting to FOH Team Leader and working along to identify & deliver training needs across FOH for both new & existing employees.

The role plays a critical part in our endeavor to build a Centre of Excellence, where customers are treated with respect and are provided with accurate and timely information to their enquiries.

Key Responsibilities:

• To coach and guide CSRs to deliver a high quality of customer service
• To handle escalated calls from customer and resolve the issue at first point.
• Maintain work instructions and ensure that all manuals are kept up to date and assist in the communication and embedding of any changes.
• Assist the Contact Centre Team leaders to evaluate calls and provide coaching and feedback.
• To provide constructive feedback to Team leaders and CSRs
• Process and respond to complex requests received on behalf of our clients.
• Identifying skill gaps within the wider business and work with leaders to educate and reduce double handling within all Civica departments.
• Liaise with external stakeholders to continuously lift the standard of service provided.
• To liaise via email and verbally to mutually resolve escalated issues.
• Enter media and Victorian Ombudsman threats into the tracker to enable analysis of trends.

Essential Skills and Experience:

• In-depth knowledge of relevant FOH guidelines, processes, and performance standards.
• Highly proficient with CJS systems.
• Strong verbal and written communication skills.
• Ability to follow policies and procedures.
• Well-developed investigative, problem solving and decision-making skills.
• To work as part of a team to ensure that service standards are met.
• Self-driven with proven ability to manage workload and time autonomously.
• Intermediate Microsoft Office applications knowledge

What Next?

If this sounds like a good match then please submit your Expression of Interest. Please provide a summary outlining your current role, duties and why you are interested in this opportunity. Please ensure you speak to your manager before applying to ensure this fits in with business requirements.You will be contacted Talent Acquisition Partner, to understand more about your application.

Applications close on Friday 19th January'2024.

This position is a 24/7 crew position located in Alice Springs, AUS

The Integrated Solutions Division at Leidos has an opening for an Intelligence Analyst. The successful candidate will be required to execute, refine, and supervise the processes and procedures for analysis operations in a purpose-built enterprise environment throughout the lifecycle of customer operations.  The candidate will be required to possess demonstrable technical skills and the ability to work constructively and collaboratively across multiple functional and technical areas to achieve a positive impact on explicitly stated and implicit program goals.

Primary Responsibilities

The Intelligence Analyst will be responsible for:

• Provide proactive 24x7 analysis to support operational missions
• Coordinate and collaborate with teammates, customers, and external stake holders to ensure timely and accurate data processing
• Performing efficiently under dynamic conditions and skillfully navigating continually evolving priorities, facilitating reliable and consistent mission application in a complex processing environment
• Provide intelligence to customers as a member of a 24/7 operations crew
• Build mission-oriented situational awareness products in response to Intelligence Community requirements
• Utilize complex software to accomplish processing tasks to protect national assets in a multi-int environment
• Disseminate all data in the community standard format to the appropriate customers in a timely manner as defined by the customer
• Support operations on each operational crew and provide time-critical tipoff information to the appropriate customers
• Analyze data in digital domains to determine structure, content, and purpose
• Create processing models and scripts and reports technical characteristics
• Cultivate technical competency throughout the team as well as customer satisfaction and confidence through the influencing of innovative processing
• Search for new and unusual activity and forward this information to the designated community entities as necessary

Basic Qualifications

• Requires a Bachelors degree or equivalent experience and 2-4 years of relevant experience
• Deep technical understanding of data characteristics
• Excellent verbal and written communication skills
• Ability to work collaboratively and constructively with leaders across the site
• Ability to conduct efficient, organized processing and data analysis
• Ability to work in a fast-paced team environment
• Active TS/SCI with Poly
• U.S. Citizenship

Preferred Qualifications

• Mission-specific technical knowledge and operations experience

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

We are seeking a talented and experienced Business Analyst to join our team at Mindera. As a Business Analyst in our Fashion Tech division, you will play a key role in driving digital transformation and innovation within the fashion industry.

In this role, you will work closely with our clients and cross-functional teams to understand business processes, gather requirements, and translate them into technical solutions. You will conduct analysis, identify potential pain points, and propose optimized solutions to enhance operational efficiency and customer experience.

Responsibilities include:

• Lead high-level analysis activities across multiple workstreams.
• Analyse and define requirements for end-to-end digital eCommerce journeys.
• Collaborate with stakeholders to define, prioritise, and document business requirements.
• Provide expertise in defining and refining project scope, objectives, and deliverables.
• Lead the elicitation and documentation of detailed business requirements for commerce platform, web, and mobile apps.
• Define and implement BA methodologies and best practices tailored to replatforming program needs.
• Build strong relationships with key stakeholders: project managers, developers, product owners, and business leaders.
• Communicate effectively with stakeholders for alignment on project objectives, timelines, and expectations.
• Act as a bridge between technical and non-technical teams, translating business needs into actionable requirements.
• Conduct thorough analysis to identify potential risks and issues related to the program.
• Perform data analysis, modelling, and validation to support decision-making processes.
• Work with senior (Head of & C Level) stakeholders and their teams to help define a clear roadmap for digital products.

• Proven experience leading Business Analysis or large programmes in the fashion or retail industry.
• Proven experience working across timezones with remote teams, ideally in a ‘follow the sun’ model.
• Deep understanding of fashion industry trends, customer behaviour, and digital solutions
• Demonstrated ability to lead and influence cross-functional teams.
• Proficient in business analysis tools and methodologies.
• Excellent communication and stakeholder management skills
• Strong understanding of ecommerce ecosystems, web, and mobile app technologies.
• Experience working in, and driving highly lean & agile behaviours.
• Strategic thinker with the ability to align business analysis efforts with overarching organisational goals.
• Adaptable and able to thrive in a dynamic and fast-paced environment.
• Bachelor's degree in Business Administration, Computer Science, or a related field

• Health Insurance, because health comes first
• Flexible working hours
• Training & conferences, create your own training plan

Most of all You get to work with a bunch of great people, where the whole team owns the project together in a politics-free environment. Our culture reflects our lean and self-organization attitude. We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication. Freedom and Responsibility go hand in hand, and we value commitment, feedback, and empathy.

About Mindera

At Mindera we use technology to build products we are proud of, with people we love.

Software Engineering Applications, including Web and Mobile, are at the core of what we do at Mindera.

We partner with our clients, to understand their products and deliver high-performance, resilient and scalable software systems that create an impact in their users and businesses across the world.

You get to work with a bunch of great people, where the whole team owns the project together.

Our culture reflects our lean and self management attitude. We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication.

We are proud of our work and we love to learn all and everything while navigating through an Agile, Lean and collaborative environment.

Check out our Blog and our Handbook!

Our offices are located: Porto, Portugal | Aveiro, Portugal | Coimbra, Portugal | Leicester, UK | San Diego, USA | San Francisco, USA | Chennai, India | Bengaluru, India | Cluj-Napoca, Romania | Blumenau, Brazil | Melbourne, Australia l

• Part-time ongoing position
• Work from our headspace Epping office + outreach + limited hybrid arrangements  
• $36.08 - 39.39 per hour + 11% Super + Not-for-Profit Salary Packaging up to $18,550  

As Peer Worker you will provide recovery-orientated, peer support and practical assistance to young people utilising your own lived experience of recovery in a mental health context to instil confidence and hope in others about their personal recovery journey. 

Your responsibilities will include:  

• Working collaboratively with colleagues, clients, carers, and other community partner organisations in order to deliver the best possible comprehensive service to young people with mental health concerns.  
• Engaging with young people to develop trusting and professional relationships to identify their needs and support them to reach their recovery goals.  
• Providing opportunities to discuss problem solving strategies, reflecting on helpful and unhelpful behaviours.  
• Encouraging and supporting clients to access and remain engaged with their support services. 

Are you passionate about making a difference in the lives of individuals facing diversity barriers, particularly those with dementia?

As an Access & Support Facilitator at EACH, you will:

• Facilitate and support improved access to services for individuals facing barriers
• Provide individualized assessment and care planning aligned with the EACH Consumer Directed Care model
• Deliver high-quality short-term care management and support to address identified needs
• Empower and build confidence in customers and their families/carers regarding service access and utilization
• Collaborate with service providers, leveraging local knowledge to enhance customer access and support
• Advocate for improved service delivery responses to meet the needs of diverse communities

To view a copy of the full Position Description, click here.

ALDI Is growing! We’re looking for an Analyst to join the National Procurement team of ALDI Stores, based in Minchinbury NSW. This is a permanent full-time position.

As a Procurement Analyst you will play a pivotal role in driving the optimisation of our procurement processes through the analysis of key performance metrics and historical spend and pricing datasets. Collaborating closely with cross-functional teams to develop effective tools and insightful reports, you will continue to ensure cost efficiency and quality of corporate services procured.

What does the role look like?  

• Develop, maintain and automate spend analytics tools, savings tools and reporting
• Design and construct detailed analytical reports and dashboards
• Manipulate and interpret complex data sets, enabling stakeholders to easily understand recommendations and drive decision making
• Identify improvement opportunities and provide data insight to drive cost savings
• Recommend changes to spend analytics tools, procurement systems and procurement governance based on industry benchmark and research
• Build Total Cost of Ownership (TCO) and Return on Investment (ROI) models
• Maintain key performance analytics to monitor procurement activities and ensure all categories are tracking to their targets and defined strategies
• Support the Executive Manager and Director with the preparation, interpretation, analysis and presentation of reports, pricing sheets, price submissions and tender information as required

The Company

Redox is a ASX listed, leading raw material and ingredients distributor with 16 regional offices throughout Australia, New Zealand, Malaysia, and United States of America. Established in 1965 with more than 400 staff and sales totaling $1.26B last financial year, we bring the best products from around the world to clients in over 170 unique industries. More than just a job, start your career with Redox today.

The position is responsible for:

• Processing customer orders via Redox’s in-house system
• Provide phone/email support for customer service enquiries
• Confidently liaise internally and externally with our transport, warehouse and sales team to ensure our customer
  deliveries are completed in a timely manner
• Other administrative tasks such as Reception relief

The ideal candidate will have:

• Previous experience in an office setting

• Possess excellent time management & organisation skills and high attention to detail.

• Polite and professional phone manner

• Excellent verbal and written communication skills

Training on our customised in-house system will be given however experience in a similar customer service role and administrative skills would be looked upon favourably.

Rewards & Benefits

• Salary package inclusive 17.5% leave loading
• Bi-annual company performance bonus
• Annual Salary review
• Lunch provided daily onsite
• Joining a friendly and supportive team at a time of great opportunity and growth
• Secure onsite parking

How to APPLY

Apply online through our website www.redox.com/careers

Redox is an equal opportunity employer which enjoys the benefit of a diverse team.

All your information will be kept confidential according to EEO guidelines, and applicable privacy legislation. Further information on our website.

NO AGENCIES

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering, and technology-enabled transformation programs.

We partner with clients to design and implement customised solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human-centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value.

A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy, process optimisation, and IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com Infosys Consulting – is a real consultancy for real consultants.

We have an opportunity available for a Technical Business Analyst (Senior Consultant/Consultant) to join our Team.

Role: Technical Business Analyst

Location: Perth, WA

Employment Type – Permanent, Subcontractor, FTC

Experience Required:

·       8+ years of business analysis experience

·       Successful BA experience of at least 3 or more projects from initiation to implementation

·       Hands on experience with Agile and waterfall methodologies

·       Able to use Jira, Confluence, MS Visio, Excel, PowerPoint and other Office Tools

·       Brilliant stakeholder management skills

·       Impressive communication skills

Desired Skills:

·       Functional consulting experience in Energy and utilities (particularly power sector)

·       Extensive knowledge in Enterprise Work and Asset Management, Supply chain functions, Customer care and metering & billing functions in Power, Water and Gas sector

·       Experience in working in multi-vendor models.

Key responsibilities of this role include:

·       Capturing End to End Business requirements: workshopping collaboratively to define user stories and use cases and/or business requirements and testing these requirements with end-user focus groups – either internal or external; and recommending direction to the business based on the cost/benefits trade-offs as this is done.

·       Performing Requirements traceability through mapping of business requirements to user stories, monitoring the evolving solution design and clarifying or asserting the Business need to be fulfilled in the solution with internal or external parties.

·       Manage change to requirements within programs; ensuring impact analysis is completed by other program members.

·       Analyse and review alternate solutions and provide input to Business areas on the most appropriate solution.

·       Ensuring affected Business areas understand the solution and that their operation can support the project Business case.

·       Guiding the customer towards accepting viable and valid solutions and ensuring the final solution supports the stated Business benefits, both functionally and unguided user acceptance testing via user focus groups.

·       Support E2E Testing; Test Strategy; support functional and usability test case development and incident impact analysis.

·       Verify requirements through user test case development, and incident impact analysis and seek approval of user acceptance testing within user focus groups.

·       Assure application of relevant standards (regulatory, legislative, internal, and operational); and that these standards are reflected in their requirements deliverables on the programs they are working on.

·       Ensuring delivery of high-value requirements.

·       Evaluate business processes and systems, uncovering areas for improvement and recommending appropriate action.

·       Lead reviews of business processes and develop optimization strategies.

·       Gather critical information from meetings with various stakeholders; document and effectively communicate the results of your efforts.

·       Formulate system requirements, plans, and documentation.

We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief. We make recruiting decisions based on your experience, skills, and personality. We believe that employing a diverse workforce is the right thing to do and is central to our success.

We offer you great opportunities within a dynamically growing consultancy. You will elaborate and deliver best practice solutions and will be able to further develop your solution design, implementation, and project management skills. At Infosys Consulting you will discover a truly global culture, highly dedicated and motivated colleagues, a cooperative work environment and interesting training opportunities.

The Company

Redox is a ASX listed, leading raw material and ingredients distributor with 16 regional offices throughout Australia, New Zealand, Malaysia, and United States of America. Established in 1965 with more than 400 staff and sales totaling $1.26B last financial year, we bring the best products from around the world to clients in over 170 unique industries. More than just a job, start your career with Redox today.

The position is responsible for:

• Processing customer orders via Redox’s in-house system
• Provide phone/email support for customer service enquiries
• Confidently liaise internally and externally with our transport, warehouse and sales team to ensure our customer
  deliveries are completed in a timely manner
• Other administrative tasks such as Reception relief

The ideal candidate will have:

• Previous experience in an office setting

• Possess excellent time management & organisation skills and high attention to detail.

• Polite and professional phone manner

• Excellent verbal and written communication skills

Training on our customised in-house system will be given however experience in a similar customer service role and administrative skills would be looked upon favourably.

Rewards & Benefits

• Salary package inclusive 17.5% leave loading
• Bi-annual company performance bonus
• Annual Salary review
• Lunch provided daily onsite
• Joining a friendly and supportive team at a time of great opportunity and growth
• Secure onsite parking

How to APPLY

Apply online through our website www.redox.com/careers

Redox is an equal opportunity employer which enjoys the benefit of a diverse team.

All your information will be kept confidential according to EEO guidelines, and applicable privacy legislation. Further information on our website.

NO AGENCIES