Total 2,100 service operations manager job vacancies in Newcastle, New South Wales

Our mission at Ofload is to achieve zero waste in trucking by digitising the transport industry.

In Australia, currently 30% of trucks drive empty and a further 50% are underutilised amounting to mass inefficiency and detrimental environmental impacts. Since 2020 we have scaled to a team of over 100, removed nearly 5 million empty kilometres from our roads. and have planted over 11 000 trees to offset our carbon footprint in partnership with One Tree Planted.

In 2022, we supercharged our growth through the acquisition of logistics experts CIA Logistics, raised $60m in Series B funding and were recognised by the Australian Financial Review as one of Australia’s Most Innovative Companies.

We are looking to grow our team and welcome people excited by the opportunity to disrupt the logistics industry!

About the Role

The Business Development Manager will play a critical role in driving business growth for Ofload in Australia. The successful candidate will be responsible for identifying and pursuing new business opportunities, establishing strategic partnerships, and building strong relationships with key stakeholders. They will work closely with the Commercial and Marketing teams to develop and execute effective business development strategies that align with Ofload's objectives.

What You’ll do

• Identify and target new business opportunities to expand Ofload's customer base in Australia.
• Develop and implement effective business development strategies to achieve revenue and growth targets.
• Build and maintain strong relationships with prospective and existing clients, understanding their requirements and providing tailored solutions.
• Collaborate with the Commercial and Marketing teams to develop compelling sales pitches, presentations, and proposals.
• Attend industry events, trade shows, and conferences to network and generate leads.
• Lead negotiations and contract discussions with potential clients to secure new business partnerships.
• Provide regular reports and updates on business development activities, sales pipelines, and progress towards targets.
• Stay up-to-date with industry developments and best practices in business development.

What You’ll Bring

• Proven experience as a Business Development Manager
• Strong understanding of the Australian logistics market, industry trends, and customer needs.
• Demonstrated track record of successfully driving business growth and achieving sales targets.
• Exceptional communication, negotiation, and presentation skills.
• Excellent networking and relationship-building abilities.
• Analytical mindset with the ability to conduct market research and analyse data to identify opportunities.
• Self-motivated, results-oriented, and able to work independently or as part of a team.
• Proficiency in using CRM software and other relevant business tools.
• Valid driver's licence and willingness to travel as required.

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria.

Life at Ofload

At Ofload, our values are in our DNA and underpin the work we do every day. We are proud of the collaborative, diverse and innovative culture we continue to build. The Ofload team is motivated by a shared ambition to digitise the logistics industry and have a truckload of fun while doing it! As well as the opportunity to join a high-growth organisation with the ability to make a meaningful impact everyday, you will enjoy;

• Working in a hybrid environment with a split of in-office and working from home. Our philosophy on working is one built around connection, inclusion and flexibility.
• Holistic wellness support for you and your family through our wellbeing partnership with Acacia Connection
• Generous parental leave entitlements including 16 weeks primary caregiver leave and continued superannuation contributions
• Annual learning and development budget to support your professional growth
• Paid volunteer leave to support the causes that matter to you

Plus all the exciting perks of joining a startup - epic Ofload swag, weekly catered breakfasts, monthly team lunch, a reward and recognition program and plenty of social events.

Ofload is committed to building diverse and inclusive teams, and a culture where people can bring their whole authentic selves to work each day. Applications are highly encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQ.

We endeavour to create an equitable recruitment process with an even playing field for all candidates. If you require any adjustments to be made, please let a member of our recruitment team know.

Our Front Office team is looking for an enthusiastic, customer service focused Guest Service Agent (GSA). As our newest GSA your role is to welcome our guests on arrival to ensure they enjoy their stay as you check them into or out of their villa. You may also help to coordinate our guests’ experiences or activities and share the things you love about Byron.

A little bit about us: Nestled on fifty acres of absolute beach front paradise, Elements of Byron is an award-winning resort offering luxury accommodation options, world-class resort facilities and unforgettable experiences. Barefoot luxury at every step.

To set you up to succeed: Two weeks of structed training will be provided to you covering the tasks required on both the morning and afternoon shifts. You will also be assigned a buddy who will support you as you learn the system and resort features.

The role: Working on our busy reception desk, you will be responsible for ensuring we do not merely deliver service but do more than is expected to create meaningful and authentic moments of hospitality. Checking guests in and out daily, making reservations over the phone, running daily reports to identify any special requests, anticipating guests service needs, and complying with policies and procedures. You will listen to, and resolve guest's complaints or concerns, but there will always be a manager there to support you when required.

The hours: Full time on going casual role available working up to 38 hours a week, across a 7-day rotating roster.

Ideally you will be an Australian Citizen or Resident, as this is an on going role that may move into a permanent position we are not able to consider someone on a WHV.

The shifts: 7am - 3pm and 3pm - 11pm.

Rates: Mon-Fri $31.09, Sat $37.31, Sun $43.52

We are looking for people who can be flexible to work these shifts.

7

• Provide exceptional customer service by responding to requests promptly, efficiently and courteously
• Experience working in a 4-5 star resort/hotel front office environment
• Demonstrated proficiency in Microsoft Office, Fidelio or Opera System
• Ability to communicate with a diverse range of people
• Full availability to work weekends and public holidays
• Remain calm and effective in emergency and high pressure situations
• Current drivers licence essential
• First Aid Certificate desirable

• Restaurant, Accommodation and Spa treatment staff discounts
• Employee Assistance Program
• Full Day Orientation and dedicated departmental training
• Annual and fortnightly staff awards
• Refer a friend incentive
• Stability and long term employment opportunities for the right candidate
• Work in a beautiful beach side award winning resort
• Uniform provided and parking available on site

As an Account Manager, you'll be at the forefront of our mission to enhance the safety and accessibility of the commercial construction industry. With opportunities for growth, competitive compensation, and a supportive work environment, this is your chance to thrive and succeed in a role where your contributions truly matter. Apply now and embark on a rewarding journey with us at Walmay!

About Us

Walmay Architectural Products Pty Ltd, established in 1978, is a family-owned business experiencing rapid market growth and acceptance. Specializing in premium Entrance Matting, Stairnosing’s, Tactile Indicators, and Carpark Accessories, we are dedicated to enhancing the safety and accessibility of the commercial construction industry.

Responsibilities:

• Develop and maintain strong relationships with existing clients, ensuring a high level of customer satisfaction.
• Identify and pursue new opportunities through cold calling and prospecting, aiming to achieve required revenue targets.
• Act as the primary contact for inquiries, project updates, and customer queries, helping clients understand project requirements clearly.
• Review and present comprehensive sales proposals to clients, ensuring they are well-informed and satisfied with the proposed solutions.
• Maintain the CRM system with up-to-date, relevant, and accurate information to facilitate efficient communication and record-keeping.

• Collaborate with internal teams to develop customized solutions that meet client needs and address project requirements effectively.
• Conduct regular market research to stay updated on industry trends, competitor activities, and emerging opportunities.
• Provide input and feedback on product development and marketing strategies based on client interactions and market insights.

Requirements:

• Bachelor’s degree in Business Administration, Sales, Marketing, or related field; relevant certifications or training programs are advantageous.
• Proven experience in sales or account management roles, with a track record of meeting or exceeding sales targets.
• Strong communication and interpersonal skills, with the ability to build and maintain relationships with clients and internal stakeholders.
• Proficiency in CRM software (e.g., ODOO, Salesforce) and Microsoft Office Suite.
• Strategic thinking and problem-solving abilities, with a focus on delivering value-added solutions to clients.
• Ability to work independently and collaboratively in a fast-paced environment, demonstrating resilience and adaptability to changing priorities.

What’s on Offer

Our client Walmay believes in investing in the development of their employees. They strive to engage and grow their people so they can achieve their best. 

Benefits you will enjoy: 

• Meaningful and challenging work
• Ongoing professional development tailored to you a sales career path
• Work hours tailored to suit you. 
• Competitive remuneration package including commissions and bonuses
• Innovative culture & growth-focused team
• A depth of expertise to support you to bring on new clients
• Security of a well-respected business

Kelton Rentals is a family-owned earthmoving equipment hire business that deliver quality rental machinery and outstanding customer service.. Based in Queanbeyan we provide an extensive range of Earthmoving Dry Hire machinery in Canberra and surrounding areas, including South Coast, Snowy Mountains and Western NSW.

We support builders, plumbers, landscapers, councils, government, civil contractors, and earthmoving companies with reliable, high-performance earthmoving equipment.

We require an operations coordinator that will help us in exceeding our client expectations by delivering great customer service and ensuring that all customer orders are completed and ready in the required time frame.

The candidate will be responsible for performing the day-to-day activities to assure great customer relationships, expedite the delivery of customer orders, breakdowns & clients request with operating machines & attachments. 

Responsibilities:

• Coordinating the operations team - mechanics, delivery drivers & yard team 
• Scheduling services on all equipment 
• Co-ordinating equipment maintenance & repairs with mechanical team
• Organising on site repairs & breakdowns
• Ensure deliveries & collections are keeping to schedules 
• Checking equipment is going through all the returns & ready for rental procedures.
• Assist with office staff booking in machines, answering phone calls & preparing rental agreements & off hires
• Costing damage to equipment & advising client of damage & costs for repairs 
• Ordering parts for scheduled servicing, breakdowns & repairs

Requirements:

• Good communication skills with the ability to work effectively across functional groups
• Excellent planning and organising skills 
• Resilient and adaptable with the ability to be decisive and work constructively under pressure
• Innovative with a focus on continuous improvement
• Strong self-awareness and insight
• Work hours 6.30am to 5pm Monday to Friday
• 100% non smoking/vaping while on duty including breaks.
• Heavy vehicle licence is beneficial

Benefits:

• Opportunity for career progression within the business
• Join a reputable, family-owned company with a strong industry presence.
• Work with a modern fleet of equipment and cutting-edge technology.
• Competitive salary 

If you are a self-motivated individual with a passion for operations, excellent customer service skills, and a desire to work in a fast-paced environment, Kelton is the perfect place for you. Join our team and contribute to our mission of delivering unmatched service to our valued customers.