Customer Service Team Leader

Our client a leading provider of healthcare and mobility equipment, dedicated to enhancing the quality of life for individuals with disabilities or mobility challenges. With a commitment to excellence in customer service and a wide range of products and services, they strive to empower individuals to live independently and comfortably.The Role:As the Customer Service Team Leader, you will play a key role in ensuring the highest level of customer satisfaction within the  organisation. You will lead a team of customer service representatives, providing guidance, support, and training to ensure that they deliver exceptional service to our customers. This position requires strong leadership skills, excellent communication abilities, and your previous experience in a similar role will set you up for success.Key Responsibilities:Lead, coach, and mentor a team of customer service representatives to deliver outstanding service to our customers.Set performance goals and objectives for the team and monitor performance against these targets.Provide ongoing training and development to…

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