Total 167 Manager management job vacancies in Australia

What you get to do in this role:

• Profound knowledge and experience in managing and exceeding Support KPI’s and critical Technical Support Metrics - CSAT, Time to Resolution (TTR), Backlogs etc.
• Lead efforts to hire, develop, and build a technical team.
• Oversight and participation in Change Management as it relates to Customer Support.
• Leading by example to cultivate and maintain a culture built on teamwork and collaboration.
• Own and bring to conclusion customer escalations by working with cross-teams in Support, development and operations team.
• Drive daily incident management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences.
• Represent the Platform, Product and ServiceNow effectively with customers.
• Manage major operations outages and communications to the customers.
• Participate in weekend and holiday on-call rotation as required.
• Evaluation of current processes, technology, and organizational skills to identify areas of improvement and opportunities for advancement.
• Leading by example to cultivate and maintain a culture built on teamwork and collaboration.
• Manage to the company and department’s vision, mission and values.

We are currently seeking an experienced Human Resources Manager to join our Company.

A great opportunity to join a high performing team and work within a collaborative, positive and professional environment to unleash your potential!

Responsibilities will include:

• Manage approval of timesheets.
• Create and maintain all employee records and files in Employment Hero.
• Conduct hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Answer phone and e-mail inquiries
• Assist with scheduling for Building Managers, Concierge and Cleaners via Employment Hero
• Performance Management
• Policy Development
• Workforce Planning

We are currently seeking an experienced Human Resources Administrator to join our Company. The role consists of the end to end of Human Resources Management activities: recruiting, onboarding, scheduling, following up performances, conducting workplace counselling and training sessions to improve team development and administering human resources processes and procedures.

A great opportunity to join a high performing team and work within a collaborative, positive and professional environment to unleash your potential!

Responsibilities will include:

• Manage Building Managers, Concierge and Cleaners fortnightly schedules via Deputy.
• Manage approval of leave applications.
• Handle and resolve Human Resources issues.
• Create and maintain all employee records and files.
• Conduct hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.
• Onboard new staff members and offboard staff that are leaving.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Managing succession planning of staff and follow up performances.
• Managing HR After hours calls

• Be uniquely you, come as you are
• Love what you do and leave your mark
• Flexible/ Hybrid working

Lead the function that provides and maintains a single source of consistent information on all Technology Services delivered to the business. Responsible for the delivery of IT Service Governance and IT Service Management to all Endeavour Group Brands and partners.

Lead the Service Management, (ITSM) team to support Endeavour Group Technology Operations.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Lead the creation, implementation and adoption of major IT Service Management processes within the IT organisation.

• Provide consistent interfaces between the business and service providers in the areas of incident, request, problem, configuration, change management, etc.

• Implementation and governance of service performance targets and measures for all service partners 

• Create and track quality metrics to understand the effectiveness of processes and inform areas where continuous improvement efforts are needed. 

• Drive a continuous process improvement culture within the organisation and lead change management activities as required to meet changing business and user needs.

• Manage the risk controls and compliance with the process across the respective groups (Internal and external partners)

• Run and optimise the process portfolio and lead the community of practice.

• Accountable for the operational delivery of the Critical Technology Processes across Endeavour Technology.

• Build and maintain relationships with the Endeavour Technology Leadership teams to support those processes

• Deeply understand the business strategy and align process and policy to support.

• Manage and deliver the process outcomes via stakeholder sponsored governance framework.

• Execute Change Management processes for the Technology organisation.

• Drive the delivery of automation for the portfolio and delivery of the outcomes through the implementation of an automation plan.

• Identify and manage risks, issues, assumptions and dependencies for the portfolio

• Develop a team driven by strong customer service-centric values

We are currently seeking an experienced and energetic Building Manager to join our Company, for a long-term.

To be successful in this role you will be an outstanding communicator and administrator who enjoys the balance of office administration with the activity of site and contractor supervision, project management and issue resolution. You also have the following attributes:

• Emotionally mature person with a positive attitude, responsive to the client's needs and able to effectively manage different personalities.
• Professional presentation, self-motivated, resilient, and efficient
• Works well as a leader and a member of a team
• Capability of following quality management procedures and company policies

Terrific opportunity to join a high performing team and work within a collaborative, and professional environment to unleash your potential!

Major responsibilities will include:

• Successful management of contractors, consultants, and coordination
• Extensive liaison with Owners, Residents, Strata Managers and Committee Members
• Proactive implementation of preventative maintenance programs
• Undertaking reactive repairs including logging, acting, and responding
• Scheduling and arranging statutory certification and inspections of common property.
• Compiling detailed progress reports and maintaining comprehensive records & database
• Act on behalf of the Client in relation to WHS and environmental requirements such as contractor induction, reviewing contractors Safe Work Method Statements and other duties that may be required to ensure the site is a safe place to work and live.

We have an ongoing opportunity for a Governance, Risk & Compliance (GRC) and Vulnerability Management (VM) Manager to join our team delivering comprehensive cybersecurity services to support the Australian Defence Forces. 

This role requires an understanding of the needs of the end user, the ability to provide cyber security assurance and advisory services in a secure environment and has scope for you to improve the customer’s operational capabilities. You will head the GRC and VM areas for our customers networks and be responsible for ensuring compliance with the applicable Information Assurance (IA) frameworks, policies, and standards with particular focus on the Information Security manual (ISM) and Defence Security Principles Framework (DSPF). You will also be supporting cyber security risk management activities, including the assessment and mitigation of vulnerabilities exploitable by relevant threats. Your responsibilities will include the following: 

• Support the customer in the ongoing governance of the cyber security services across multiple networks. 
• People leadership and management of the GRC and VM teams. 
• Accountability for the GRC and VM functions and delivery of artefacts.  
• Perform and investigate internal and external information security risk and exceptions assessments. Assess incidents, vulnerability management, scans, patching status and secure baselines, reporting on compliance to the customer. 
• Implement risk management framework including the management of the Cyber Security Risk Register, ensuring documented and sustainable compliance that aligns and advances the environments.  
• Evaluates risks to develop and implement security standards, procedures, and controls to manage risks.  
• Quality assure GRC components of artefacts, reports, and other outputs. 
• Review and update policies, standards and processes for accuracy, completeness, and currency. 
• Improve the security positioning through process improvement, policy, automation, and the continuous evolution of capabilities.  
• Conduct day to day reviews of operational security challenges and provide input into change control. 
• Assessment, ongoing reporting and tracking of vulnerabilities to ensure stakeholders understand the associated risks, gaps and remediation activities required. This is to be completed in collaboration with Industry partners. 
• Management of ongoing accreditation for the networks including routine document reviews, development and/or review of supporting artefacts such as SRMP, SSP, SSP-A, SOPS, etc. 
• Professional development of team members; and 
• Management of multiple stakeholders.