What will you be doing?

• Assist and oversee the day-to-day operations of the Front Office team
• Supervise and monitor team members with true leadership ability that motivates the entire team.
• Take initiative to ensure all interactions with our guests are positive and productive.  
• Ensure the smooth and efficient running of the Hotel's operation in absence of the General Manager/Senior Managers with a high level of customer service provided at all times.
• Actively resolve complaints and challenges presented by guests/customers to reach a win-win situation.
• Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.  
• Process and assist with check-in and check-out of guests when needed.
• Respond to and coordinate emergency situations.

• Nurture your designated territory to maintain a healthy pipeline of opportunities
• Use a combination of cold outreach techniques - phone, email and walkins - to book face-to-face meetings with restaurant owners/decision makers
• Take a consultative approach in face-to-face meetings to determine the right SaaS solution that best meets their needs
• Work seamlessly with our Customer Success team to ensure new acquisition signings are handed over in a timely and efficient manner
• Use our technology stack (Salesforce, DocuSign, Aircall, Slack & Google Workspace) proficiently to become more organised and effective in your role
• Continuously educate yourself on the competitive landscape and overall hospitality industry, to best determine how to position Quandoo in the market

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.teamglobalexpress.com.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

JOB DESCRIPTION

The Role

The position of the Network Strategy Manager – Fleet is responsible for leading the development of strategic plans and delivery roadmaps for TGE Fleet operations and broader TGE Network operational strategies.

This role will drive the strategy and capital planning processes to ensure that the fleet is standardised, working optimally, maximising organisational efficiencies and service performance.
 

Beyond Fleet strategy, this position will be required lead on the design and delivery of operational transformation projects and capability to execute the broader network operations strategy.  A key responsibility of this role is to maximise network standardisation and optimisation to deliver improvement in network performance, while ensuring the Network is ready to meet the future needs of the business and the customers we serve.
 

Exercising excellent collaboration and stakeholder management skills across Functional and Divisional operational teams within the TGE network, this position is pivotal to enabling long term operational readiness, driving operational efficiencies and customer service delivery outcomes.
 

Primary Duties & Responsibilities:

• Lead a small team to develop and deliver the overall network fleet strategy for operations, including the development and implementation of a long term plan, in line with customer requirements and broader TGE network development strategy (network, fleet, site).

• Strategic development of the fleet model and associated capital planning processes, ensuring the fleet model it is aligned to the organisational objectives, meet the future needs of the business and the markets it serves.

• Develop fleet and other network design blueprints and project plans to ensure Network standardisation objectives are met.

• Conduct network capacity modelling on a rolling 3 – 5 year timeframe, actively managing the Network Footprint and associated Fleet strategy and Assets to support growth and efficiency

• Coordinate with divisional operations managers on supply forecast inputs, identifying service risks and opportunities (latent capacity)

• Prepare Strategy and capital planning presentation content for operations & communication.

• Support operations team education on Network capability, including transformation project scopes and deliverables, developing fit for purpose tools (process & systems)

• Own, govern and maintain the data integrity of all key design inputs to the Network strategy Fleet plan and broader Network strategy as required.

• In conjunction with the NOC Planning team, conduct scenario analysis for the supply plan and re-forecasting as required to facilitate operational decision-making and identification of transformation project priorities

• Work in a manner that is not harmful to one’s own health and safety and the health and safety of others

• Comply with Team Global Express HSE policies and procedures

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.teamglobalexpress.com.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

JOB DESCRIPTION

TGE are embedding a culture of Sales Excellence that will underpin sustainable growth guided by a robust strategy and future roadmap. We are seeking dynamic and experienced Strategic Account Managers across the country to join our Sales team and play a key role in driving our business forward. Join our innovative Sales team dedicated to providing unmatched value to our customers and fuelling exponential growth through continuous innovation and improvement.
 

About the Role

As a Strategic Account Manager (SAM) at TGE, you will lead key strategic accounts, maximising our profile, and fostering customer loyalty. Collaborating within a Strategic Accounts team under the guidance of a Head of Strategic Accounts, you will be instrumental in developing, expanding, and solidifying long-term relationships that drive business retention and expansion across our customer footprint and network. Identify and develop growth opportunities with customers.

What You'll Do

• Develop, implement, and review customers' growth and sales strategy.
• Build executive-level relationships beyond operational/procurement.
• Drive sustainable growth by expanding current services and identifying cross-sell opportunities.
• Identify key customer strategic imperatives and position GE for new business opportunities.
• Lead in creating a seamless customer experience, engaging with internal stakeholders.
• Oversee key strategic, financial & operational reporting processes between TGE and the customer.

What You'll Bring:

Are you ready to be part of a dynamic and results-driven team helping to drive our business forward? We're seeking expressions of interest for high-performing Strategic Account Managers who thrive in collaborative environments to join our Sales team, where excellence is not just a goal, but a way of working.

Qualifications & Experience

• Extensive sales proposal and sales presentation skills.
• Strong relationship-building experience from C-Suite down.
• Experience developing strategies to retain and grow a customer portfolio.
• Track record of meeting and exceeding sales targets.
• Demonstrated commercial acumen and contract negotiation skills.
• Knowledge of key market segments, strategic market trends, and digital ecommerce.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.teamglobalexpress.com.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

JOB DESCRIPTION

About the Role

Team Global Express (TGE) are seeking a highly motivated HSW Manager to join our team to help drive our business forward. This role will see you drive the proactive implementation and continual improvement to building a strong and positive health, safety, and wellbeing culture and to ensure compliance with all Health and Safety legislation. You will Pro-actively partner with managers and employees throughout the organisation to build, enable solutions, increase organisational capability, and deliver initiatives that continually improve our HSW culture.

What you’ll do

• Conduct governance activities, data analysis, research, and technical health and safety work for continuous improvement of the HSW management system, safety leadership, and behavioral program.
• Provide technical input for HSW planning, risk management, and management review processes, including dangerous goods and emergency preparedness.
• Assist in developing, monitoring, and reviewing the Business Health, Safety, and Wellbeing Management System and HSW Plan, ensuring employee consultation.
• Support operational management in effectively communicating HSW responsibilities to employees (including contractors).
• Follow the TGE HSW management system, utilizing policies, procedures, and programs to ensure legislative compliance and enhance safety performance and culture.
• Lead investigations of workplace incidents, near misses, and injuries, identifying causal factors and implementing preventive actions.
• Ensure legal H&S requirements are met by monitoring and updating Health and Safety documentation to reflect current legislation.

What you’ll bring

Are you a proactive, tenacious and driven safety professional within the logistics arena that is looking for a new challenge? Perhaps you have a wealth of experience within mining, FMCG, retail or heavy industry and you have been looking for an opportunity to use your safety skills in logistics? This could be the perfect role for you! As a resilient self-starter you will have a passion for safe compliance, hitting targets and a willingness to put in the hard work. If you have an open mindset to continuously develop and strive for a career at Team Global Express along with a can-do attitude this will set you apart.

Qualifications & Experience:

• Previous experience working in a high risk and or transport/logistics environment.
• Minimum Tertiary qualifications (Diploma in Work, Health and Safety) or higher.
• 5 years’ experience in a HSW leadership role
• Prior experience participating in internal audits and reporting outcomes
• ICAM Investigation Training (or equivalent investigation methodology)
• Experience in relationship management of both internal clients and external stakeholders
• Excellent working knowledge and awareness of Work Health and Safety Legislation
• Proficient computer experience in MS Word, Excel, and Outlook or equivalent
• Ability to challenge, influence, change and improve current systems, procedures, and processes 
• Experience in undertaking inspections, risk assessments and develop safe work instructions
• A strong commitment to continuously apply and influence best practice standards
• Current Australian Drivers Licence.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia

Senior Cost Manager undertaking pre and post contract client facing duties for our RE and infrastructure projects typically both in T&T office and in a client offices. Experience with cost planning, cost reporting, procurement, contract and commercial management.

• Commission management experience
• Pre-contract cost management experience
• Post-contract cost management experience
• Tender analysis experience
• Procurement and contract advisory experience
• Commercial reporting experience
• Variation assessment experience
• Team training and best practice

Job Description